Reviews of MyHealth Centre - Simcoe - Cardiology, Nuclear Medicine, Ultrasound, X-ray & Bone Density (Doctor)

Kathleen Lamouroux

Great experience. Staff was professional but kind.

Andrea Smith

Great clean place.

Margaret Sweet

Very quick and easy. Staff is very friendly.

John S.R. Deacon, M.D.

What a happy crew! They must love what they do for us old folks.

Steph Macdonald

Amazing Job

christie delahunt

I always find the staff and technicians to be kind, courteous and informative. I have felt confident in my care and have found the lighthearted atmosphere helpful in easing any concerns or anxiety I have felt in having to have tests done.

jack ouwendyk

Excellent service and great people

Joan Rooyakkers

I was advised by both my GP and the Ontario Breast Screening Program ( by mail) that I was due for my Mammogram. I have to say that it’s the first time that I’ve had a positive experience getting this diagnostic procedure done. The technician was so cordial and friendly as well as efficient. Truly I was out of there in record time! Thanks to everyone who made this possible!!

Bel Ravenswing

Staff is very friendly from the DE’s to the cleaning lady. They practice very good Covid-19 protocols and op feel very safe when I need to visit the office. I am disabled and staff are very attentive to my needs as well as those of other patients. Highly recommend!.

Roger Vandendriessche

Very knowledgeable and courteous staff.

Kevin Francis

Very friendly funny staff, everyone was enjoyable to deal with.

Peter Brouwer

I came in at 8:00 with out an appointment and was helped in a matter of minutes. It worked out to get my X-ray done right away and I was on my way again before 8:30 . Friendly helpful staff, thank you for what you do .

John Lindley

Very friendly and supportive and no long wait periods

Joe Vegas

MyHeath Center is basically a franchise like Tim Horton's, so I can only state that the Simcoe one was great and very accommodating to me after I booked through the app on my cellphone and received misguided information from it and the call centre. MyHealth App was useless and didn't even know the hours of the Simcoe location. The App is a call centre and they made my appointment an hour earlier than Simcoe even opens. I wasn't pleased, so needless to say I only call Simcoe directly. If you want to stay happy, I can't stress enough to Call Directly to whichever location you need to go to. The 1st thing to check is that you aren't receiving or calling a 1-800-#. **Update** Privately owned or not. Your app is a complete failure that you shouldn't sugar coat. It should not have been released until properly working. Also, the location I went to in (Simcoe) accommodated me (disabled) that day by doing all 3 ultrasounds. I fasted all night and arrived at 630am to have to wait until 830am. I had bad spasms in my back 2 different times on the table, and dizziness on the 1st ultrasound from having to wait so long before eating. So 830am, 11am, and 320pm is when they all were completed. I live elsewhere, so it wasn't fun to be there from 630am until getting home at 5pm that day. They communication from the call centre/app to Simcoe and myself was bad. If your going to run things from it, the right hand needs to know what the left hand is doing, and that includes having the proper information at hand for clients. **I worked in customer service in a high volume of customers and if we got it wrong, we would have become unemployed very quickly. * I'll stick to going in or calling directly to the location, until I give the app a possible try again say in a year. One thing you want, is returning clients, and the app/call centre is going lose those for you if you don't have the app streamlined to work in conjunction properly with the locations. *Either way, all the staff I encountered on site in Simcoe where phenomenal with me and the situation, so I give kudos to them for an excellent job ! Like any other service I use, whether it be a restaurant or other service, I stayed open minded about it and very rarely wouldn't give that business a second chance. The same goes for your app, but I'll be giving it another shot in a years time when I see what kind of service is given, and the reviews other leave between now and then. - To the owner; Your site and staff in Simcoe are both very professional. I would hope the other locations are very similar. So I give you credit as well if that is the case. ✔???? *December 2020* - Had a visit last week to different location and the staff were cordial and quick and the waiting rooms were sanitized well. *Thanks frontliners !!

Rosalie Jayne

All went well. I commend all essential workers. It has been a stressful time for everyone. Stay safe and continue the safe sanitizing procedures.

Bernice Emery

The staff here are always very friendly, helpful and informative. I have always had very positive experiences attending all of my appointments here

Jim Bender

Excellent staff, clean facilities and good explanations of the procedure.

Heather Jewitt

Everything went smoothly. Staff was courteous and cheerful.

Helen Fedenchuk

The are very punctual. The front desk staff is very friendly. The techs that performed my tests are very patient and answered all my questions regarding the procedures. I have been here a few times and have always had a positive experience.

Judy Salmonds

Everyone treated me like a queen. I am very grateful

Darlene Lightheart

Routine check up, the staff is knowledgeable, friendly and super efficient!

Anna Armitage

Friendly welcome and short wait. Technician was caring and helpful.

Lori Almond

awesome staff , looked after me very well , very pleasant and made u feel very comfortable

Cas

The staff here are so friendly! I had to have a heart monitor hooked up and was terrified. The ladies at reception and the tech that helped me made me feel like a family member; so kind compassionate and understanding!

Holly Kingston

Great staff and quick service - super thankful to get in so quickly!

Saravana Aravind

Amazing staff. Friendly and helpful. They clearly explained about the test. Tests were done on time. All safety protocols were in place. Great work in these difficult time.

April Newstead

Friendly staff. Didn't have to wait to long.

Mike Terryberry

The technician was very friendly. The procedure was (mostly) painless.

Darby Gee

Clean quick and friendly environment. Great Healthcare team!

Chris Parsons

Great staff! So friendly and very proficient at their jobs.

Timothy Owen

This place is like a breath of fresh air in comparison to the hospital (which is like something out of a horror movie)

suzanne hawkins

no waiting, they took me right away. friendly and helpful! they observed all precautions!

Princess Peace

I was treated professionally and respectfully. Wait time was low. I was able to attend my appointment and return back to work. I was made to feel comfortable for the testing.

Debra Wesseling

Had the best experience the girl who did my bone density was amazing she made me feel comfortable and like we were friends

Betty Long

The technician and staff were very professional and friendly. They explained in detail any of my concerns. Their instructions were easy to follow & understand. They cleaned and sanitized all the areas immediately after a patient left the area, and as a result I felt safe and protected. Thanks to the office staff as well.

Dave W

I had a perfect experience the staff are very courteous and polite so friendly they made me feel totally comfortable and my appointment was right on time no wait time at all.

Gail Crossman

This is an extremely well run centre. The location is spotless, the staff are all very professional and more important take pride in providing the best care to their patients. I have had to attend the centre several times and have always been extremely impressed. Also my doctor received the results in a timely fashion. The location is easy to find and provides ample parking. I highly recommend this location to be added to your options for future health care testing.

Ryan Gill

Fantastic staff and a really good experience . Even under tough conditions with covid I had a fantastic experience.

Pat Wells

Very impressed with my experience. The staff is friendly and there was always someone there to help if you needed it. The hospital was kept very clean and sterile. Was not kept waiting long for my appointment. The tests were explained clearly so that helped with my anxiety. Overall a very good experience .

Ara Romero

Pleasant experience everytime. Staff is well equipped and trained. No long wait times. I highly recommend this clinic.

Nancy McGugan

Very knowledgeable staff. Pleasant experience from start to finish. Always has been in past as well.

DereknVanessa Taylor

Welcoming experience. Everyone was very reassuring and knowledgeable. Very clean and proper protocols followed.

Jeff O'Donnell

Staff was wonderful, wait time was reasonable! The X-ray tech was very knowledgeable and helpful, very pleasant overall experience!

Matthew Smith

I thought this was a very good experience. Everyone was super friendly and efficient. I felt like I was in good hands. Thank you!

Dana Smith

I took my elderly Mother for an appointment and everyone was so patient and kind. They went above and beyond to accommodate her. In fact everyone in the facility was very accommodating to everyone's needs. Thank you for making a stressful time much easier to handle

AMAH Guthro

Everyone was excellent and professional. Thank you to all. Linda Guthro

Keith Rowntree

Everyone was polite, courteous & nice

Ken Groulx

Staff very friendly and polite. Kept me informed as to what was happening. So accommodating and helpful.

Carole Divell

I have been to this clinic a number of times these past few months! What a wonderful, caring and energetic staff!! Always courteous, and exceptionally kind! Always nice to hear laughter and know staff are happy to come to work! Thank you!

E C

From the moment you walk in the door everyone is treated with kind and friendly professionalism. Simcoe and Delhi are lucky to have such incredible teams of care givers. This was my 3rd visit for tests during the pandemic, and everything is clearly cleaned and marked with ample staff to provide direction and service. Pre and Post telephone contact has also been incredibly helpful. Thank you!

James Greenwood

Everyone from the reception to the technicians were friendly, polite and very efficient. Would recommend this clinic to anyone.

Lisa Ward

The staff are very friendly and they respect your appointed time. If I have anymore tests to do i would get them done there.

Randy Barber

Very nice people in front office and x-ray department... Sean, the respiratory specialist was totally professional.....I was very comfortable during my office visit...thank you Sean and the rest of the crew

Don Sitter

My visit was quick & efficient from start to finish. The staff were also very friendly and great to talk to. Would definitely recommend their services.

Brian Boyd

All of the women were friendly and treated me well.

Mark Ferguson

Free parking, short wait time, friendly staff, and the technician was friendly and professional.

david vu

excellent

Doug Peacock

Staff very friendly,everyone hard working... knowledgeable, very helpful in answering my concerns. Office and examine room clean and looks like updated equipment ( not shabby). Easy in easy out. Thanks staff Doug Peacock

Janice Cooper

I didn't have an appointment as I arrived straight from my Doctor's office. I was seen right away by the receptionist, and then the x-ray technician. They were very courteous and professional. The x-ray tech was especially nice and very kind. She quickly put me at ease. My x-rays were done in no time. I appreciated that the office and x-ray room were quiet and organized.

cathy duffus

This was a followup appointment. Everybody, without exception, were friendly and professional and I was in by my appointed time. Five stars!

Alan Strang

I've always had a good experience here., Not that I'm a frequent visitor.

Mechelle Ramdeen

I have always had a positive experience here from the moment I arrive to the moment I leave. Never a wait and the staff are all very friendly and answer any of my questions I have even if I have to call back. Sometimes my doctors change things for me and they are very accommodating considering my situation.

robert dietrich

The staff is helpfull and efficient,everything is cleaned and I had a very short wait. The only problem as the iv was put in early and not started which caused a burning feeling that can make me pass out.

Lynn Beisty

Very friendly and helpful...

Laura Oliver

Amazing staff. Fantastic

Gisele Vervaet

Liked that my schedule appointment started on time. Staff were welcoming and knowledgeable explaining procedure to make me at ease. A positive experience and followed proper health standards with hand sanitizer distancing in waiting room Positive experience

Stephanie Allen

Excellent customer service. Friendly, efficient, helpful and understanding. Great job!

Tracy Bates

Everyone i dealt with by phone was very friendly and professional. There was no waiting when I arrived for my abdominal ultrasound. I was surprised that the technician was a man and he said I could rebook if I wasn't comfortable. I went ahead and he was very professional and made me feel comfortable. I got the results the next day from my doctor so all in all an excellent experience.

Teresa Snively

It was efficient and very safe/clean. Not a long wait at all. Very good experience.

Elliot Park

always a good experience very helpful

Debra Whitelaw

The entire experience was a positive one. The staff was very friendly and rooms were very clean.

Jennifer Allen

The staff was amazing,no waiting very professional and very caring ????

EDWARD ATKINSON

Friendly staff and very patient Good experience except for the broken ribs that I went in to diagnose A lot better than emergency at ngh

Joe & Linda Abare

Staff was very professional and entertaining this made my visit more relaxing and enjoyable!

RockyNinja

Very well organized and friendly.

Cher Cart

As always very cheerful, friendly staff. Lots of sanitizing of waiting room, everyone masked. Felt very safe with covid protocol being followed by all.

Valerie Schmidt

Staff were friendly and the procedure was handled with efficiency. Wait time was almost non existent.

John Kirkby

This was my second part of a 3 part visit. Always a pleasure, the staff are extremely friendly and having the tests done is definitely done with very knowledgeable staff. Thank you and see you at the end of the month.

Deb Ternowski

Staff at Simcoe My health center are very friendly! Michele in nuclear imaging was great in her explanations of what was happening next. A very positive experience.

Eric Zheng

Super Attentive, patient and very knowledgable

Mary Jane Armstrong

Very prompt and friendly service , felt very safe with all covaid protocols. I'm very grateful to receive such excellent care during the pandemic Edward Armstrong

VA WYGHT

Efficient process. Efficient and kind staff.

A P

Not patient friendly. Rude staff, disorganized office, lacks in communication.

Bonnie Rector

On time really friendly staff, it was our first visit and will be happy to visit again.

Jacklyn Smith

Very unimpressed with the lack of respect and customer service by the receptionist. She was talking / laughing about me with another receptionist. Very rude on the phone, and at my other appointments. They have made NUMEROUS mistakes when booking my ultrasounds. And to top it off she made me hike down stairs to get paper work from my doctor when it very easily could have been faxed. I know that sounds lazy on my end but when you're 34 weeks pregnant it's hard to get around. Didn't get a thank you or anything. I work in the medical field as well and realize how frustrating it is but she seriously lacks customer service skills and makes you feel uncomfortable. On the other hand the ultrasound techs are amazing !!!!

Emily Gibbons

Amazing staff and techs; they all make you feel that they truly care and as though they are there just for YOU.

debby czapla

Extremely fast service. Both receptionist and technician were both very pleasant and thorough. Would highly recommend this place for your xray

Mike Bugaeow

Great staff kind and respectful. I was there for cardio grams was so comfortable i fell asleep while my heart pictures were being taken.

Cissy Peters

The atmosphere was very pleasant .The technician was excellent in explains the procedure and telling me exactly was was going on and what was happening .

Kevin Guyett

The team here was great. Planned it perfectly for me to do one part of my breathing test, then do my xrays with perfect timing to start the 2nd part of my breathing test.

Roxanne Hamilton

Extremely friendly staff at each counter & procedure. Nice experience when lots of people are so grumpy lately.

IB

Everyone was kind and helpful. No waiting. Just so very convenient.

Donna Eaton

No waiting time. Prompt, efficient, friendly staff.

Pat Redford

They were very helpful

Barb Jeffrey

Staff was amazing. Very friendly and efficient. My scan went smoothly and the tech let me what to expect every step of the way.

Susan Place

I was very impressed with the friendly professionalism of everyone at this facility. I also felt very comfortable with the cleanliness and safety precautions. They made me feel comfortable and well taken care of during some difficult tests.

jules

excellent

Tim Sywyk

Chloe and the staff there were very supportive fast efficient and very professional with me. I would recommend if you are given an appointment at this facility that you attend and be comforted in knowing you will be treated very well by the staff. Thank you very much for your professionalism and compassion T. Sywyk

Sherri Murphy

Quick and fast and friendly staff and they explained everything very clearly

lyn dobb

Very friendly, professional and respectful staff. Confirmed my appointment a couple of days before. I was told what the technician would ask me to do. Very positive experience.

Donna Bryson

Amazing and caring staff! My appointment was right on time ,yet I wasn't rushed and I was listened too.... everything was explained very well ..thank you to a amazing group of people.

julio muna

Very reliable and good clinic

Kevin Crotta

Friendly staff and very quick service

Rick Derus

Very prompt and efficient. Technician was very knowledgeable and friendly explaining every aspect of procedure. Best experience ever in any medical facility.

Patti Ann

I find they were very kind. Felt like they were trying to kill me on the treadmill. Lol. They watched me very carefully and kept asking if I was all right, showed concern for me. Which was appreciated.

Michelle Heimbuch

Always a great team to visit in Simcoe low wait times and knowledgeable staff????

Mary Peever

I have always been greeted by a friendly face (even with a mask) you can see the smile in their eyes. Always treated with respect by the technician doing xray, bmd, or other tests

Michael Mychajluk

Prompt professional treatment.

pam purdy

Fast and attentive service. Always a pleasure dealing with the friendly staff.

Claude Castonguay

Not a bad place to be at.

Elato Palomati

Friendly people!

Laura O'Halloran

Very good experience- fast, friendly, safe service! Thank you staff!

Janeen Cooper

The receptionist was very friendly. My technician was very nice, professional & helpful. Thank you.

Joanne Jalbert

People were kind and friendly and professional.

Joyce Hamilton

Treated professionally n with courtesy. Thank you Michelle.

Ruth Misner

Everyone was courteous, appointment was on time. Technician was friendly. Waiting room was well laid out and sanitized.

K. Nelson

I had a two part test at this location spread over two days. The staff here are friendly and knowledgeable. They seemed happy with their work and were pleasant to deal with. I would not hesitate to go there again.

Bryan Defreyne

Very friendly and professional staff!

Mr.Mister

Staff was very kind and the person in charge of my test was informative and polite. Appreciated how they handled me.

Christina K.S

Very Professional, will take care of you!

Julia Esposito

Great service from my first contact at the check in office to my tech. Explained my procedure in detail and made sure I understood...both the techs were excellent ????

Dorinda Harvey

The staff here are fantastic!

Lisa Ngo

excellent service

Gino Palermo

The whole experience was first rate. Appointment info was all on file, staff were kind, smiling (behind the masks) and very helpful. Very short wait time. Clean facility and all protective gear/materials and instructions are identified for every one to follow. Thankyou to all the staff!

Samantha Pierce

This clinic never returns voice mails and never answer their phones. They didn’t faxed my results to my FD so I still haven’t gone over my results.

Ed Pomsas

The treadmill test had defective wiring, the harness that had the electrodes that were stuck to my chest when it was moved caused the computer screen to spike. They put tape at the junction point of the cable. I ask if they had a backup cable they tell me that this was it. [they knew they had problems?] in this test they inject the large needle fastened to my arm to measure my blood flow. Another patient I saw there had this needle installed in his wrist my elbows are still sore that I cannot work. I have to have another radioactive test because of poor results from my visit here.

David Burrows

Friendly staff and professional service.

Anne Halls

Staff were very friendly and efficient. My appointment was exactly on time

Jennifet Dentremont

I was very pleased with the visit and procedure that I attended at the Simcoe MyHealth Centre. Everyone was very helpful, knowledgeable and showed me the up most respect.

Jody Boswell

Very friendly staff. In and out quickly. Easiest medical test ever.

Sean McLeod

It was a good experience right from the receptionist, to the nurse taking time to clean the chairs she also changed the channel on the tv for my three year old :) The X-ray technician was fantastic helping my little guy feel comfortable. Thank you for your help, it’s greatly appreciated. Sean.

Keisha Wippel

Very friendly and made you feel comfortable, quick to get in and out

Ma phelan

Very positive experience... the staff were knowledgeable, professional and helpful and i was totally informed about what the bone scan I had involved..

Joshua Hatti

friendly staff and very caring would recommend

Bonnie Markie

I had the most wonderful experience ...everyone there have always been so happy and make you feel like a someone...you are all the best ..???? thank you for the laughs ..

Al MAn

Wonderful working environment.awesome staff friendly and knowledgeable.