I have never ever been treated with so much disrespect. I received a voicemail from my doctors office to phone back regarding some test results. When I called the switchboard, the lady I spoke with was so unbelievably rude. I get that it's Friday and no one wants to work but that doesn't mean you can be rude.
After I told her I already tried calling my doctors nurse and I could t get through (knowing before hand they leave office at 2pm, BUT I still received a call from the nurse 30 mins ago so therefore I knew the nurse was still there and couldn't answer the phone) so knowing all of that, I thought I'd s check and see if there was a note that the switch lady to give me from my doctor. So when I spoke to the lady, she said "no" so I told her my thoughts about how the nurse called 30 mins ago and if there's something I need to know about my test results, I'd like to know before the weekend and I wait till Monday.
This is when she got rude, she told me I should call the message board?( something like that) and I said yes, I did that earlier today, BUT my doctors nurse JUST phoned me 30 mins ago to call THIS number back.
She said there's no way the nurse left me this number and I said yes, I heard it on my voicemail. Then this lady says, "okay let's hear it" I said " uhm no, how can I make you listen to it when I'm on the phone with you" lady goes "that's right".
At that point I had enough, so I told her to put me through again to my doctors nurse. She did, and guess what? I got ahold of the nurse.
I'm don't all anyone to talk to me with such disrespect. I wish I could put a recording of her awful tone and sass when she spoke to me.
However I cannot, but I will drive up there right now and go and speak to someone.
Because! This isn't the first time I've had to deal with bitchy "nurses"... sorry lady, but you sit there and answer a phone all day.