I am really confused about the current rating that is shown on google as everyone I know feels the same way about this office as my family and I do. Dr. Shuayto and his back staff are very friendly. There is only one girl in the front who is nice. The communication in the office from back to front is TERRIBLE. I get that front office is busy but their attitudes are terrible. My mother and my husband are current patients of this office and we are looking to switch both of them. You never get to see Dr. Shuayto, unless you are getting a procedure, you will always get pushed off to someone else, in our case its Gina (Janette Guertin). We like her and Dr. Shuayto, the seem like they care when they are in the room with you, then when you walk out and dealing with serious stuff... nothing is of urgency. This office is all about how much money they can make off you, actually our insurance company told us that they will no longer cover the excessive tests that this office things they have to run multiple times. This office is too busy to properly care for the patients that they have. Trying to get into them with an emergency situation is almost a joke. My mom has MS and she has been pumped so full of meds from both Shuayto & Gina. They may have caused some serious damage and possibly life threatning, recently due to side effects that my mom has been seen by them multiple times to try to get resolved and not once in the past 6 months have they considered it could be her meds. Shuayto has recommended for my mom to go to a hospital and be admitted at that hospital that does not have a MRI machine so he could order the test and then transport her to their facility to preform the test. ABSOLUTELY RIDICULOUS! I feel that so many people are being taken advantage of. This is a good office to go to if you don't have anything serious, but if you have a serious neurological issue - STAY AWAY FROM THIS OFFICE! You will become a dollar sign to this office and that is it. I don't know a single person who has been treated here that has been satisfied with their care, and if a person tells your otherwise then its because they have that person so doped up on meds, because they will give you whatever you want, and put you on a rotation of those meds. My mom is seeing a NP for her MS... that is absurd! And after recently seeing how important her severe symptoms are to them (not important at all!) She is ready to start looking for a new dr. Please do your research before thinking this office is a good choice!!!
And warning - they have no respect for people who are a fall risk. They scheduled my mom for an MRI today and had her walk around the building twice because they she had to be asked the covid questions. She normally needs a wheel chair for any outdoor walking at this point. It may be time to get a lawyer involved.