Reviews of Dr. Susan Russell (Doctor)

Abby

I missed my appointment with my little boy a week ago, I've tried calling her clinic multiple times during the week, I was sent to voicemail every time. I texted the number that she left on her voicemail to reach her as she instructed, and she wont answer that either. Its easy to say I'm very disappointed in the healthcare here in deerlake. :( I cant even reschedule an appointment for my boy. But I dont think I want to see her anymore after this anyway. Very poor management and service, they'll also make you feel like you're a terrible mother. (She also hit my boys head of the weight scales when he was 2 weeks old but didnt even seem to take any notice) and I constantly have issues with reaching her. It seems like the staff doesn't know how to pick up a phone. Edit: my son is now a year and 8 months old. I still haven't gotten the appointment :/

littleshadows2

Drove from Gander to Deer Lake, for an appointment at 12:30, arrived at 12:40, and she had left for the day...UNACCEPTABLE!

Natalie Roberts

My son has been seeing her as his pediatrician for 3 years now. I love this clinic. Her staff are awesome and even when she has Med students they are great to talk to when seeking advice. Also, I've had my allergy testing done here

Måżåråţï87 SaunderZ

I dont even wanna give this a star but I have to if I wanna leave a review. I brought my daughter there and she treated me as though I were a joke. Being concerned for my daughters well being is not a joke. Safe to say I will never bring my daughter there again.