I have found most people only come online when rating a biz to complain. It seems we have a bad experience we tell the world, we have a good one and we don't share like we should. For example if someone is complaining about wait times at least in this doctors case, he is taking his time with each patient making sure what's critical is addressed and as much as he can his patients concerns as well. You will be happy with the idea when it's your turn. :) I decided to try Dr. Saujani after questionable experiences with my previous Dr. and found Dr. Saujani to be nothing short of amazing. I have only been seeing him a while now but so far the best Dr. I have seen here yet. It appears from small talk in the waiting room many of his clients have been coming to him for years. Dr. Saujani takes the time to explain things well and doesn't appear to be in a hurry as many Docs are trying to walk out the door while your still talking. He found a problem, that had been making me quite ill and was ignored by my previous physician as nothing to worry about. Dr. Saujani , corrected it and of course I'm well again. Dr. Saujani seems to be quite knowledgeable and isn't shy to share anything he can, passing on whatever info he feels may help you (not just drugs). Andrea, the nurse there is phenomenal as well. Very charismatic, helpful and a total pleasure to talk to. He does seem to have some vitamins and extras there that I wonder about. Those amazing socks they sell, If you know anything about physics, well you probably don't need them LOL. All and all before you just read reviews, talk to people, and go check things out for yourself. Thanks for the good experiences with you Saujani - Dan