Reviews of Clinique Medicale Urgence Camu (Doctor)

marc l

(Translated) best family doctor (Original) meilleur médecin de famille

Carolanne R.

(Translated) Clinic displaying WITHOUT AN APPOINTMENT what is false since when we present, we tell you that you must telephone to make an appointment at the clinic "without appointment". When you call. it's a real jigsaw puzzle to navigate - it's to believe that the clinic does not want new patients. It would be wiser to indicate "We are not taking more customers" .... Do not waste your time; we make you go round in circles like a donkey. (Original) Clinique affichant SANS RENDEZ-VOUS ce qui est faux puisque lorsque l'on se présente, on vous indique que vous devez téléphoner pour prendre un rendez-vous à la clinique ''sans rendez-vous''. Lorsque vous téléphonez. c'est un vrai puzzle pour naviguer - c'est à croire que le clinique ne veut pas de nouveaux patients. Il serait plus sage d'indiquer ''Nous ne prenons plus de clients'' .... Ne perdez pas votre temps; on vous fait tourner en rond comme une bourrique.

Impact Multi-Media IM²

(Translated) Take appointment, which requires us to take a leave at the office 15 minutes before the appointment (on the day of appointment) called us to tell us that the so called Dr. was unexpected ... POOR SERVICE. (Original) Prendre rdv, ce qui nous oblige à prendre une permission au bureau et 15 mn avant le rdv (le jour même du RDV) on nous appelle pour nous dire que le soi disant Dr a eu un imprévu... MÉDIOCRE SERVICE.

Eliz Taing

(Translated) Lack of communication between doctors and receptionists. Bad management. -Recording of appointments a few hours before the initial appointment (several times) - Present yourself and not have the results (several times) -Delay of the doctor (several times) -Charge $ 40 to photocopy 10 sheets from the doctor when the doctor told us that the receptionist will photocopy them “live” for us .. and finally we have to come back and get the 10 sheets in 4 days. A clinic to be avoided. (Original) Manque de communication entre les docteurs et réceptionnistes. Mauvaise gestions. -Reprises de rendez-vous quelques heures avant le rendez-vous initial (plusieurs fois) -Se présenter et ne pas avoir les résultats (plusieurs fois) -Retard du médecin (plusieurs fois) -Charge 40$ pour photocopier 10 feuilles du médecin alors que le médecin nous a dit que la réceptionniste va nous les photocopier “live” .. et finalement faut revenir chercher les 10 feuilles dans 4 jours. Une clinique à éviter.

Vanessa SH

TERRIBLE clinic!! DO NOT recommend whatsoever. When you call to book an appointment with your doctor, they put you on hold for up to an hour and that's IF they decide to pick up the phone and take the call. I had to call 4 days in a row until finally someone decided to pick up. They informed me there was nothing they could do as the doctor hadn't given in his schedule yet so I would need to call them back at a later time. Waste of time #1. Once I called back at a later date and the appointment was given, they called me to cancel it the day before. Waste of time #2. I was given a second appointment date and when I showed up, I was told the doctor was out of the office as he had to go perform an operation and they did not know when he would be back. Waste of time #3. They wasted my time THREE TIMES and that's not counting how hard it was to even obtain an appointment in the first place and how unprofessional and rude the receptionists are. Stay clear of this place!

jorge urizar

I don't give any star to any clinic, very bad service, they want us to go to the private. But when you hear the politiciens talk about the good health system. Simple Is not true!!!! we have to wake up and fight to get back our good free health system. I've been trying to get rendez vous and its impossible. We must be together to do something people !!

Guillaume Roberge

(Translated) Walk-in clinic reserved for patients of the clinic for reservations within the first half hour, always full when it happens to non-patients, is it even legal? Really ridiculous, I think I'm going to file a complaint, we'll see, begins to get tired of being told everywhere that it's full for the day by being an hour early ... (Original) Clinique sans rendez-vous réservée aux patients de la clinique pour les réservations dans la première demi-heure, toujours pleine quand ça arrive aux non-patients, est-ce même légal? Vraiment ridicule, je pense que je vais porter plainte, on verra bien, commence à être tanné de me faire dire partout que c'est plein pour la journée en étant une heure d'avance...

Max Newman

Extremely bad service. Theres this new black receptionist, a true nightmare. I feel like some people were raised in barns, no manners whatsoever.

daws555

No way to book appointment

J-H Olivier

(Translated) Incompetent, rude and poorly trained staff! that give you invalid and inconsistent information. I waited almost 1 hour 45 minutes, just to ask for a simple information grrrrr ...... Public clinic subsidized by our taxes which is managed like a private clinic. It's scandalous, I am about to alert the media (the Enquêtes, J.E., Fifth Estate, etc ...) I lost my family doctor in 2017 they told me they would put me on a waiting list and as soon as a new doctor came in. He would take over my file, I called him every year to check each time they answer that no there is no new doctor while my cousin who has a file there and who goes there regularly told me that 'there were new doctors who were hired. When I called in February 2021, they said the clinic had a new owner who was no longer able to deliver on their promise to take back patients waiting for a doctor. Incompetent, rude and poorly trained staff! that give you invalid and inconsistent information. I waited almost 1 hour 45 minutes, just to ask for a simple information grrrrr ...... Public clinic subsidized by our taxes which is managed like a private clinic. It's scandalous, I am about to alert the media (the Enquêtes, J.E., Fifth Estate, etc ...) I lost my family doctor in 2017 they told me they would put me on a waiting list and as soon as a new doctor came in. He would take over my file, I called him every year to check each time they answer that no there is no new doctor while my cousin who has a file there and who goes there regularly told me that 'there were new doctors who were hired. When I called in February 2021, they said the clinic had a new owner who was no longer able to deliver on their promise to take back patients waiting for a doctor. Response to Owner, dated February 24, 2021 At no time have I disrespected or used inappropriate language towards your staff. What you wrote is wrong. You are trying to discredit me and you are trying to sully my reputation. The 56 reviews speak for themselves I did not invent anything. I challenge you to post the content of said conversation in which, I would have disrespected your staff. You have no solid argument to defend yourself, so you used this defamatory tactic. It just confirms the lack of respect and empathy you have for patients who are simply seeking treatment. I encourage you to put your efforts into trying to find a solution to support your patients waiting for a doctor instead of attacking those who just want to express their desperation and anxiety caused by not having a doctor. family. Continue to run your clinic like a Business, put your wallet before the well-being of patients. Hyppocrates (would be proud of you). The Hyppocrates Oath, that all doctors takes when they graduates. Cordially! (Original) Personnel incompétent, impoli et mal formé ! qui vous donnent des informations nuls et incohérentes. J'ai attendu près de 1 hre 45 min, juste pour demander une simple information grrrrr...... Clinique public subventionné par nos impôts qui est gérée comme une clinique privée. C'est scandaleux, je suis sur le point d'alerter les médias (les émissions Enquêtes, J.E, fifth Estate, etc...) J'ai perdu mon médecin de famille en 2017 il m'ont qu'ils allaient me mettre sur une liste d'attente et dès qu'un nouveau médecin allait rentrer. Il reprendrait mon dossier, je l'ai appelé chaque année pour vérifier à chaque fois ils répondent que non il n'y a pas de nouveau médecin alors que ma cousine qui a un dossier là bas et qui y va régulièrement m'a dit qu'il y avait des nouveaux médecin qui ont été embauché. Lorsque j'ai appelé en février 2021. ils ont dit que la clinique avait un nouveau propriétaire qu'il n'était plus en mesure de respecter leur promesse de reprendre les patients en attente d'un médecin Incompetent, rude and poorly trained staff! that give you invalid and inconsistent information. I waited almost 1 hour 45 minutes, just to ask for a simple information grrrrr ...... Public clinic subsidized by our taxes which is managed like a private clinic. It's scandalous, I am about to alert the media (the Enquêtes, J.E., Fifth Estate, etc ...) I lost my family doctor in 2017 they told me they would put me on a waiting list and as soon as a new doctor came in. He would take over my file, I called him every year to check each time they answer that no there is no new doctor while my cousin who has a file there and who goes there regularly told me that 'there were new doctors who were hired. When I called in February 2021, they said the clinic had a new owner who was no longer able to deliver on their promise to take back patients waiting for a doctor. Réponse au Propriétaire, en date du 24 février 2021 En aucun temps j'ai manqué de respect ou j'ai fait usage d'un langage inapproprié envers votre personnel. Ce que vous avez écrit est faux. Vous essayez de me discréditer et vous essayez de salir ma réputation. Les 56 reviews (critiques) parle d'elles mêmes je n'ai rien inventé. Je vous met au défi de publier le contenu de la dites conversation dans laquelle, j'aurais manqué de respect à votre personnel. Vous n'avez aucun argument solide pour vous défendre, donc vous utilisé cette tactique diffamatoire. Cela vient juste confirmer le manque de respect et d'empathie que vous avez pour les patients qui cherchent simplement à se faire soigner. Je vous encourage à mettre vos efforts à essayer de trouver une solution pour supporter vos patients en attente d'un médecin au lieu d'attaquer ceux qui veulent juste exprimer leur désespoir et l'anxiété causé par du fait de ne pas avoir de médecin de famille. Continuez à gérer votre clinique comme une Business, faite passer votre portefeuille avant le bien être des patients. Hyppocrates (serait fier de vous). The Hyppocrates Oath, that all doctors takes when they graduates. Cordialement!

A.M.R

(Translated) I had a bad experience with dr Bergeron ... I do not recommend this place! (Original) J’ai eu une mauvaise expérience avec le dr Bergeron... Je ne recommande pas cet endroit!

Gabriel Martin

(Translated) 8:01. no places available (Original) 8:01. aucunes places disponibles

Isabelle Xxxx (Isabelle)

J ai appelé un samedi matin, parcequ il est indiqué que ç est ouvert de 8h30 à 15h et un répondeur vous dit qu ils sont présentement fermé !!! Sans doute pas envie de travailler.

Julie L

(Translated) I consulted 3 different doctors at this clinic and I am very satisfied. The secretary is also very nice and efficient. I recommend you! (Original) J'ai consulté 3 médecins différents à cette clinique et je suis très satisfaite. La secrétaire est très gentille aussi et efficace. Je vous recommande!

Viviane Delisle

some doctors there seriously need training about relation establishment with patients.. o_o

stephen. toppings

Have never had a problem. Efficient, friendly and clean.

Sylvie Lindsay

(Translated) I called 30 times from 9 a.m. to 9:30 a.m. no answer (Original) J’ai appeler 30 fois de 9hrs à 9hrs30 pas de réponse

Victor H.B.

Have been coming here for years and receiving great treatment. Now all of a sudden, appointments get cancelled without any notice, the staff now is extremely rude and not helpful. This is nothing against the doctors their job is hard enough, this is about the TERRIBLE, UNHELPFUL, INCONSIDERATE, and RUDE staff. DISGUSTING.

Wilfried Bicaba

(Translated) No consideration for patients. Very poor customer service (Original) Aucune concidération pour les patients. Très mauvais service à la clientèle

Steve Duchesne

Worst clinic ever Useless staff

Pierre Gagnon

(Translated) Good welcome (Original) Bon accueil

Anne-Marie Boudrias

Saw Dr. S. at the end of August 2015, was told I definitely had a colon obstruction and sent for multiple blood tests and a bariatric enema to confirm diverticulitis - have had more attacks since and we are now May 20, 2016 and Dr. S. (or my own family doctor, Dr. P) has yet to contact me with results. How would you rate this ?

Daby Cabrera

The gynecologist was extremely rude. He doesn't let you express yourself openly without getting interrupted. While you are explaining your problem he doesn't even look at you or if he asks you something and you don't give him the answer he wants to hear, he's going to say ''that's not what I asked you'' and look at you like you are an idiot. At the moment of the inspection, he was very rude and felt not petty whatsoever. He doesn't make his patients feel welcome nor comfortable during the appointment. He doesn't bother to give you a smile or a gest that will comfort you. Worst experience of my life.

lili hihi

(Translated) anything ... before I still had a place in calling. very good doctors, etc. now it has changed. between 7:30 and 8am ... Places are granted to those who already have a record down ... So as you imagine.this is impossible to have a place after ???? brief .. do not waste your time calling at 8am down if you do not have a record. very disappointed for new patients (Original) n'importe quoi..avant j'avais toujours une place en appelant . très bons médecins , etc..maintenant ça a changé . .entre 7h30 et 8h..Les places sont accordées à ceux qui ont déjà un dossier la bas...Alors comme vous imaginez..c'est impossible avoir une place après ???? bref..ne perdez pas votre temps à appeler à 8h la bas si vous n'avez pas de dossier . très déçu pour les nouveaux patients

Nancy Jiang

Not recommended. Very disappointed with their service. First visit to this clinic, had a referral letter for my follow up checkup. She got me the wrong doctor and refused to put me as priority. Long waited 1 month for this visit. Not easy being pregnant for the first time. Very stressful if you understand. Now, not only they make me wait for another month, I missed my first trimester ecography. I'm very sad and disappointed with this experience. Please go somewhere else for better experience.

kathy leclerc

(Translated) I've had my family doctor there for 33 years and he's a really good doctor. Always attentive and available. Thank you to the whole team for your extraordinary dedication. (Original) J'ai mon médecin de famille la bas depuis 33 ans et c'est un véritable bon docteur. Toujours à l'écoute et disponible. Merci à toute l'équipe pour votre extraordinaire dévouement.

Guy Samson

(Translated) 3day I try to have a meeting in a clinic without appointment .. His me or there is something I do not understand ?? (Original) 3jour que j'essaie d'avoir un rdv dans une clinique sans rendez vous.. Ses moi ou il y a quelques chose je comprends pas??

Christophe Thomas

(Translated) impossible to have someone answer the secretariat to make an appointment with my family doctor. forced to move. inadmissible (Original) impossible d'avoir quelqu'un qui réponde au secrétariat pour prendre rdv avec mon médecin de famille. obligé de se déplacer. inadmissible

brahim nacime

(Translated) The best clinic in Longeuil; services and speed (Original) Le meilleur clinique a longueuil; services et rapidité

Nawar Hanini

(Translated) Service not good (Original) Service pas bon

Andre Lizotte

(Translated) Very good doctor (Original) Très bon médecin

Natacha

(Translated) Making appointments with your specialist by phone're impossible !!!! We put on hold and after a few seconds of music Platte her hang up. Wowww (Original) Prise de rendez vous avec votre spécialiste par téléphone es impossible !!!! Nous met sur attente et après quelques secondes de musique platte sa raccroche. Wowww

Just Me

Unable to ever get through for several days on end. They know that they are understaffed and the administration does not care. Even my MD was unable to get through on the priority line for it put him in a loop with all the other calls. I n person the service is good though and Dr Svyhovek is great. I called during normal business hours and I DID NOT call on a holiday.

michel Rubino

(Translated) blood tests, the nicest nurse ever. If I could give 10 stars I would. The doc who saw me was very nice and took the time with me. (Original) analyses sanguines, la plus gentille infirmière ever. Si je pouvais donner 10 étoiles je le ferais. La doc qui m'a vu était très gentille et a pris le temps avec moi.

Valerie Martel

(Translated) After some research, I doubted the choice of medication that Dr. Luong had prescribed for me. I tried to contact the clinic, then the pharmacist at the pharmacy next door; neither were able to contact Dr. Luong to verify or correct the prescription. No follow-up possible ... My condition deteriorated, I had to go to the emergency room .... (Original) Après qq recherches, j'ai douté du choix de médicament que Dre Luong m'avait prescrit. Jai tenté de contacter la clinique, puis le pharmacien de la pharmacie juste à côté; aucun des deux étaient en mesure de communiquer avec Dre Luong pour vérifier ou corriger la prescription. Aucun suivi possible... Mon état s'est détérioré, j'ai dû me rendre à l'urgence....

Karine Bernatchez

(Translated) I saw a lot of bad comments about this clinic, but as far as I'm concerned I'm 100% satisfied. Appointment made on bonjoursanté in the morning. Meeting scheduled for 10 a.m. I was seen at 10:20 am and my problem was solved so no complaints. (Original) J'ai vu beaucoup de mauvais commentaires sur cette clinique, mais en ce qui me concerne je suis 100% satisfaite. Rendez-vous pris sur bonjoursanté en matinée. Rendez-vous prévu à 10h. J'ai été vue à 10h20 et mon problème a été solutionné alors rien à redire.

naoual bahi

(Translated) Excellent & fast services (Original) Services excellent & rapide

maxime marier

(Translated) Never available (Original) Jamais disponible

Aline Fortier

(Translated) Only one day a week emergency is not enough (Original) Seulement une journée par semaine d urgence c'est pas assez

Sébastien Lavoie

(Translated) We must call early to get an appointment and after 5m there is more. (Original) On doit téléphoner très tôt pour avoir un rdv et après 5m il n'y en à plus.

Anthony Chavegros

(Translated) I don't know what's going on at this clinic, but it takes a long time for someone to answer the phone. 50 minutes each time. It is unacceptable! (Original) Je ne sais pas ce qui se passe à cette clinique mais c'est très long avant que quelqu'un réponde au téléphone. 50 minutes à chaque fois. C'est inadmissible!

Suzanne Gagnon

(Translated) Despite having an hour appointment, the order is not respected and waiting from 2:30 to 3h. We paid online for an appointment but was told at the reception that it depends on the order of arrivals. That the doctor can also mix the records. ... Clinic to avoid (Original) Malgré avoir une heure de rendez-vous, l'ordre n'est pas respecté et l'attente de 2h30 à 3h. Nous avons payé en ligne pour un rendez vous mais me suis fait dire à l'accueil que ça dépend de l'ordre des arrivées. Que le médecin peut aussi mélanger les dossiers. ... Clinique à éviter

Elron Hoover

I have been waiting on the famous "family doctor list" ever since I moved to Montreal ( about 7 years ago ). To this day, not a word. I'm now a patient of this clinic, thanks to my wife, for about a year. Since then, I have been there twice and both times were actually on point. I don't understand all of the negative reviews... I am by no means the most organised person in the world but I guess a tip for all of you complaining would be: have your affairs in order, read the info that is given to you and listen to the secretary when she's talking to you to make sure you fully comprehend the situation at hand. This is a good clinic.

A Google User

(Translated) The worst clinic in the world! The service is poor! It is shameful to offer such poor service to people who really need care! Not recommended at all. Run away!!! (Original) La pire clinique du monde! Le service est médiocre! C'est honteux d'offrir un si mauvais service à des gens qui ont vraiment besoin de soins! Pas recommandé du tout. Fuyez!!!