Bringing my daughter their for braces:) so far it's been great! ( 6 maths in 4 yrs to go lol) Can't rate dr too much ( not in the room) but as far as consultations all is good. Polite, seems honest. Questions answered. But the girls that work for him are soo far 100% great ! They make that place run smooth... Dr James wouldn't be the great dentist he is without his team!
They are polite, understanding, sincere! They work with you for scheduling, payments, paperwork, insurance, etc
They have your best interest at heart! If they can save you money on treatments or how it is paid they will go out of their way to figure it out! I'm a single mom of 3, and my daughters ortho work will cost $5000-7000 in the next 4 yrs.... I sometimes don't know if I will have the money to cover the appointments fees, but the girls have always been understanding , non judgmental. Sometimes they will let me come a couple weeks late with payment ( with no penalty, or ask only for half right away)
They have help with Ontario smiles program for the non ortho treatments ( like cleanings, or cavities)
They have always answered my questions and if they didn't know the answer they would find out for me:)
And to top off I LOVE the text reminders they send to my phone!!! Helps keep things organized :)