Reviews of Hôpital de Lachine (Doctor)

diane masse

(Translated) Thanks to the nurse who took my blood test (Original) Merci à l'infirmière qui a pris ma prise de sang

Adrienn Zsiga

(Translated) Worst telephone service in the world ...... I've been trying to reach them for a week for a return call (appointment setting). On each occasion, I wait hours for someone to answer me, to no avail. Today, after 3 hours of waiting, when someone finally answers, the woman is not able to wait 1 minute for me to give her the necessary information, she hangs up in my face ....... .. Congratulations on your customer service !!!! If I could give 0 star, I would ...... (Original) Pire service téléphonique du monde......Ça fait une semaine que j'essaie de les rejoindre pour un retour d'appel (prise de rendez-vous). À chaque occasion, j'attends des heures pour qu'on me réponde, sans résultat. Aujourd'hui, après 3 heures d'attente, quand quelqu'un répond enfin, la femme n'est pas capable de patienter 1 minutes pour que je lui donne les informations nécessaires, elle raccroche dans ma face.........Bravo pour votre service à la clientèle!!!! Si je pourrais donner 0 étoile, je le ferais......

Jeff Ong

I think this is the most FU hospital. 3 days of wasted time waiting for result and tried to talk to the doctor and we got the results on Vermont Medical Center in 3 hours. My dad would have died in that freaking place.

Angela Roy

Horrible experience. Waited 20 hours to see unprofessional rude doctor who prescribed same meds that I was talking This was a high blood pressure case.

Jeanny Charron

(Translated) Worst service I got. I arrived by ambulance (which by the way was just incredibly nice) as soon as I arrived I was not really there because I lost consciousness at home. I know I told them I hit my head and had neck pain. I did not test to see if I had a concussion or what happened. I felt high fever and everything. we put in 40 seniors for 8 hours. the doctor my sight 2x first time at my arrival for 2 min and the other to put the bandage on the chin split and tell me that I had influenza influenza and I could leave. But the worst she tells me, someone has to come and get you your steps in a bad state. Like, why are you sending me back? While I was leaving, I asked for my health insurance card back to me ... The nurse was yelling at me, saying, "Check in your things, we do not, sorry to disturb you in your colleague's discussion ...." I'm coming with nothing in pajamas .... Basically, we lost my card and they are not able to assume. (Original) Pire service que j'ai eu. Je suis arrivé en ambulance (Qui en passants eux était juste incroyablement gentils) aussitôt arrive j'était pas vraiment la car j'avais perdu connaissance chez moi. Je sais que je leur es dit que je m'avais cogné la tête ainsi que j'avais de la douleur au cou. On ma pas fait de test pour voir si j’avais un commotion ou quoi se sois. Je fessai de la haut fièvre et tout. on a mis en 40 aines pour 8 heures. le médecin ma vue 2x première fois a mon arrivé pour 2 min et l'autre pour le mettre des pansement au menton fendu et me dire que j'avais la grippe l'influenza et je pouvais partir. Mais le pire elle me dit faut quelqu'un vienne te chercher tes pas en état de rentré tes trop faible. Genre pourquoi tu me renvoie alors. Pendant mon départ j'ai demande qu'on me redonne ma carte d'assurance maladie... L'infirmière ma gueuler dessus en disant vérifié dans tes choses on la pas, désolé de te dérangé dans ta discussion de collègue.... je suis arriver avec rien justement en pyjama.... En gros il on perdu ma carte et ils sont pas capable d'assumer.

Pouppa

I just want to understand what these people are always busy with since no one ever gets attended to in timely manner. the hospital is a joke so is the system.

Dorothy Joyce

I went in for day surgery.and can only speak highlyof the staff .I.am English and had no problems relating to language The hospital.is old, but enjoyed the calm peaceful environment . No waiting times on any of my appointments .W.Would certainly recommend them Thank you all the staff & Dr Woo at Lachine hosp

Helene Louard

I had the best experience there! The staff was incredibly friendly and competent, and I didn’t even have to wait that long in the emergency. Amazing!

Fernando Sanchez

More than 10 hours awaiting to be seen. Old people around in wheelchairs are in a similar situation .. now, waiting for the next shift to start.

Guillaume Bérubé

(Translated) Hospital very recommendable the staff is very kind (Original) Hopital tres recommendable le personnel est tres gentil

Lesya M

Horrible. I've been in the Emergency Room for 8 hours already, and I did not have have the chance to be seen by a doctor. And it is summer, no flu epidemic out there.

makram saadalla

Very good service and the staff very friendly

so troy

(Translated) Always received adequate service, even if sometimes long (emergency). But their ophthalmology service really disappointed me, especially the dr. Sayeb. I have never been so attentively received by a doctor of this kind who told me more or less my lie in the face. The team around is ok, nothing more. Next time, I ask another doctor. In addition he has no way and reprimands you if you dare to give your opinion. (Original) Toujours recu un service adéquat, meme sj parfois long (urgence). Mais leur service d'ophtalmologie ma beaucoup déçu, surtout le dr. Sayeb. J'ai jamais ete recu de facon aussi peu attentionner par un medecin de la sorte qui me ma plus ou moin mentie en pleine face. L'equipe autour est ok, sans plus. La prochaine fois, je demande un autre medecin. En plus il n'a aucune facon et vous réprimande si vous oser donner votre opinion.

Haley O'Hara

Came in by ambulance, not by choice thats where they took me, hunched over and couldnt walk not able to move my back. They didn't give me any pain medication and waited 7 hours hunched over in a wheelchair. Triage and registration nurses were friendly but when I finally got to see a doctor that's why I give the 1 star. Having a history with ovarian cysts I told her that it's the same pain and expected her to run tests. She didn't do any of that and said that I sprained my back which I said I've sprained my back before and it's not the same pain. I'm in so much pain so my mom is speaking majority for me and she doesn't speak French, the doctor then told us I've never met someone who doesn't speak French we should learn a couple words, I'm bilingual but my mother isn't. She then proceeded to tell me that I needed to lose weight because being the weight I am isn't helping. I'm a good weight for my height and I work constantly and am moving. We took a taxi to the Royal Victoria hospital and it's an amazing hospital great staff and they really take care of you and they were disgusted with how Lachine hospital treated me. It turns out that I had cysts that ruptured so it was not a sprain she just didn't want to deal with me. I understand that there is only 1 doctor and it can be stressful but in any customer service job the client you are dealing at that moment is your priority.

H A

Had to do surgery, and throughout the whole process, the nurses as well as everyone else involved were very kind, the only flaw was the secretary who came in late to register me otherwise everything went smoothly. I realized that speaking French instead of English is a perk.

Zoir Radjabov

If you need first aid go there

Marc-Andre Petit

Thursday august 29th I arrive at 7am and only 3 people before me. I left at noon because I lost trust in their management and competencies. Would have been faster at a clinic even without an appointment. And no I have not been called at noon.

Paul Tanner

The security at this HOSPITAL doesn't even wear their mask over their nose. Sets a terrible example for the population.

felicity little

They didnt give me breakfast, lunch or dinner during the 13 hours i was there. They discharged me despite me being too dizzy and loopy to safely leave, i was stumbling and barely holding myself up, they didnt wheelchair me out. They didnt ensure that i was picked up by a taxi or a friend. They forgot to give me my Medicare card and is now insisting i pay for my own transportarion to go retrieve it despite being still in this dizzy state where its too dangerous to walk on my own and go out at 11pm at night. At one point i was having a crisis when they werent paying attention and pulled off my moniter cords and the machine was beeping for 10 minutes and no nurse or doctor came when the machine thought i was flatlining. Infact ot seems they were trying to avoid my room.

Robert Mindbender

I havent been to many hospitals, but this one is the best I've been to. Had to go to emergancy twice in 2 days, and here they rock and roll, everyone was super nice and was able to communicate in English. Tried lasalle the day before and waited 7 hours with zero attention, meanwhile in lachine I was in, saw everyone I needed to see, 2 blood tests, and xrays all within 5 hours time, and out.

Fishticon “RWS 84”

The ER is a great place to chill for several hours. They don't even mind if you can hardly breathe.

Gabrielle St-Germain

Waited barely 2 hours, staff was nice and doctor was kind! I’m guessing it depends when people come in for wait time, I arrived at 7am and was out by 9am :)

M. Filion

(Translated) Staff of the surgery department a friendly and dedicated day. However, a maintenance worker sprays for a few minutes a product with a very powerful odor (a solvent, possibly) right next to the patient's area. The nurses who licked nearby all left the place saying that it smelled too bad - something that bedridden patients could not do. Unfortunate. (Original) Personnel du département de chirurgie d'un jour sympathique et dévoué. Toutefois, un employé de la maintenance a vaporisé pendant plusieurs minutes un produit à l'odeur très puissante (un solvant, possiblement) tout à côté de l'aire des patients. Les infirmières qui lunchaient å proximitė ont toutes quitté l'endroit en disant que cela sentait trop mauvais - ce que les patients alités ne pouvaient faire. Malheureux.

sina smart

UNBELIEVABLY BAD SERVICE INSUFFICIENT DOCTORS, EMERGENCY 16 HOURS WAITING TO SEE THE DOCTOR !!!! BETTER TO DIE TO GO THERE!!

sylvain Laredo

(Translated) Thank you to the whole team very good service despite reno and Lack of staff Very good quality nurse thank you girls Yes a bit long in the emergency 3-4h but these much worse elsewhere I have already waited 24 hours To sainte-justine (Original) Merci à toute l'équipe très bon service malgré reno et Manque de personnel Infirmière très bonne qualité merci les filles Oui un peut long à l'urgence 3-4h mais ces bien pire ailleurs J'ai déjà attendu 24h A sainte- justine

Oleg

no one picks up phone in emergency department.

Ken Morrison

I stayed on the 5th floor back in early 2000. I only spoke English. I stayed for a few months. It was hell. The things I saw there! The things they did! I hope one day it all comes out!

Hélène Guay

(Translated) Beautiful place, well maintained (Original) Belle place, bien entretenue

Gaétan Hudon

(Translated) Always well received the staff is very human and the care is very well bravo (Original) Toujours bien accueilli le personnel est très humain et les soins sont très bien bravo

Mohamed Merheb

Bon service

Jeanne Laurin

(Translated) Excellent !! (Original) Excellent !!

Nessa Mm

Absolutely horrifying experience! I went to the emergency room because i suspected I might have a miscarriage. I was 13 weeks pregnant, crying and trying to manage my pain in the waiting room for 5 hours. I was basically having my miscarriage right there in the waiting room without any assistance whatsoever. Felt like an animal!!! Why you even call it a emergency room when you leave a pregnant woman in distress having her loose her baby in front of complete stranger's?! The only person that helped me was another patient who started to ask someone to help me because I was definitely in need of medical help right away. Nobody came and I went to the emergency room toilet to bleed. I was Left to bleed in the toilet and had my miscarriage there. I can't describe how traumatized I am. I just lost my baby in the toilet?!?!? And you call that an emergency room? What an insult!! After that they finally gave me a room and a small pad to stop the bleeding ? I lost Soo much blood! It was everywhere!! And you give me a pad and try to tell me it is all natural?! Is that the best our health system is capable?!?! I know it is natural thank you. What is not natural is to leave me have my miscarriage on your waiting room and in the toilet. Absolutely horrible and discusting!! And after all this ordeal they told me to come back for blood check 2 days after, which was absolutely unnecessary because yet again the service was 0. I am still weak after the miscarriage and waited 7 hours just to be told absolutely nothing. Horrible experience!!

Christiane Rioux

(Translated) It is not a hospital there is nobody it is empty in the evening no X-ray in the evening after 22:00, no blood test, no urine analysis they just take the pressure and temperature ... The staff is correct except the doc Karine St-Arnaud who hurt me while examining me and only took 3 min for me who does not have a family doctor and despite the fact that there was no one there. other than me in the emergency room !! She did not examine me properly, I had chest pain and she did not examine me or ask for a lung X-ray or electrocardiogram request even after telling her that I was having colesterol, arteriosclerosis and thyroid problem !! No time to talk to her, she is concentrated on my leg only made it bend, hurting me without apologizing, cold she starts running again, why? since there was no other patient using them all jasais he had no work !! Thank you google for allowing me to denounce these doctors who do not like their work and ask us to come back for the other problems ?? !!! 4 prescriptions of 30 days, including 1 for my thyroid? I have to go back again to get a prescription next month and to do the tests she refused to do !!! It is doctors like that who clog up the health system because they are too heartless to spend 15 minutes for someone who is suffering !!! If I have a heart attack I will complain to the College of Physicians and sue this ghost hospital !!! If you lack a doctor hired the staff of this hospital because they are turning their backs and have nothing to do since no patient ?? !!! (Original) Ce n'est pas une hopital il y a personne c'est vide le soir pas de RX le soir après 22h00, ni prise de sang, pas d'analyse d'urine ils prennent juste la pression et température... Le staff est correct sauf la doc Karine St-Arnaud qui m'a fait mal en m'examinant et n'a pris que 3 min pour moi qui n'a pas de médecin de famille et malgré le fait qu'il n'y avais personne d'autre que moi à l'urgence!! Elle ne m'a pas examiner comme il faut, j'avais douleur poitrine et elle ne m'a pas examiner ni demander une requête RX poumons ou electrocardiograme même après lui avoir dit que je faisais colesterol, arteriosclérose et problème thyroide!! Pas le temps de lui parler, elle c'est concentrée sur ma jambe seulement la faite plier me faisant mal sans s'excuser, froide elle repart à la course, pourquoi ? puisque il n'y avait aucun autre patient tous les employer jasais il n'avait aucun travail!! Merci google de me permettre de dénoncé ces médecins qui n'aiment pas leur travail et nous demande de revenir pour les autres problèmes??!!! 4 prescriptions de 30 jours, dont 1 pour ma thyroide? Je dois retourner encore pour ravoir une prescription le mois prochain et pour faire les tests qu'elle as refusée de faire!!! Ce sont des médecins comme ça qui engorge le sytème de santé parce qu'elles sont trop sans-coeur pour consacré 15 min pour quelqu'un qui souffre!!! Si j'ai une crise cardiaque je vais me plaindre au collège des médecins et poursuivre cette hopital fantome!!! Si vous manquez de médecin engagé le staff de cette hopital parce qu'ils se tourne les pousses et n'ont rien a faire puisque pas de patient??!!!

Hisham Halabi

nice service and friendly stuff, specially in the colonoscopy segment. thank you guys

Rosy

(Translated) It is the least urgent emergency I have seen in my life. The staff are friendly, but slow. They walk as if they were taking a Sunday stroll. The waiting room is empty, but in 4 hours they passed one person. (Original) C'est l'urgence la moins urgente que j'ai vu de ma vie. Le personnel est sympathique, mais lent. Ils marchent comme s'ils faisaient une balade du dimanche. La salle d'attente est vide, mais en 4 heures ils ont passé une personne.

Alain Gaudet

(Translated) Nursing staff very kind. I was more than treated (as far as possible in an emergency!) Hospital not too big, far from the congestion of the city center (Original) Personnel infirmier très gentils. J'ai été plus que bien traité (dans la mesure du possible dans une urgence !) Hôpital pas trop gros, loin de la congestion du centre-ville

Hugo Goodfellow

Almost already 1h in nobody but me in the waiting room and they still didn't call my name....there literally nobody here.... What is happening in hospitals these days....

Martin R

(Translated) Courteous staff and good service. Nothing negative to say. (Original) Personnel courtois et bon service. Rien à dire de négatif.

Kevin Clarke

They were under renovation, during a pandemic, and my CT scan went ahead precisely as scheduled. In & out, great staff, keep up the good work!

Rami

(Translated) thank you (Original) merci

Lori Dea

Poorly managed, rude staff. If you're urgently sick I suggest the hospital in LaSalle unless you're able to wait 12 hours whole the doctors play candy crush in the back. This place is filthy on top of everything and every other day you have to use a different door.

truther Wiseman

Worst experience ever, staff rude, security guard trying to be bossy when it's not his job, i try to call my mate at the emergency for the past 3 hours NO CHANCE, since it' COVID time they kick me out of the hospital with NO FOLLOW up. THERE was 1 GOOD nurse that saw me anxious and got me to see my husband before they kick me out, this is the worst experience i ever had and IF ANY DEMOCRATS talk to me again how GREAT FREE healthcare is in CANADA I might jut punch them in the face (sarcasm) FED-UP with that third world country system, PLEASE DO NOT GO THERE PLEASE CHOOSE another hospital !

Sukhmanpreet Singh

Omg 7 hours waiting time and no response ????.

Michael Di Rienzo

Been here 3 hours . Only 1 doctor on duty. Nurse was very nice. The floors are very very dirty and the garbage cans were not emptied because there are fruit flies in tge waitingroom area of the.emergency ward a real pain. I expect that in a 3rd world country or a war risden battle zone. Not here. Hospitals have to be spi5ck and span clean. Garbage emptied.

emilie lachance

(Translated) Hello I find that its a good hospital, its not too long to wait. (Original) Bonjour je trouve que ses une bonne hôpital a date ses pas trop long a attendre .????

JaySun H

I'm content ~

Taylor Thompson

I had an emergency earlier this summer & had to be taken to this hospital by ambulance. I'm very grateful for the care I received while I was there, the nurses and doctor were all kind to me. It was a very frightening experience and it could have been much worse if the nurses weren't compassionate and caring. Thank you!

Morgan Cowan

Worst hospital ever, went twice, once for chest pains and anxiety attack and another one for abdominal and back pains, couldn't walk, was hunched back for hours, puked in the waiting room several times because of the pain, and never ended up taking me in nor even giving me medication for the pain, was there for 7 hours. Still didn't see the doctor, i ended up leaving at 3 am to go to Lakeshore hospital instead and they took me in right away because they found Stones in my gallbladder and it was severely inflamed and was able to give me a date for my surgery.

Robert Bourgoin

(Translated) Outstanding care (Original) Soins Hors pair

Lucifer Morningsquirts

For me personally I found the best time to go was around midnight there's nobody in the waiting room and they're very caring and courteous they take care of you very well!?!

Rodney Ramcharitar Sciampacone (RodneyRS)

So far nothing but great experiences. Thank you for the care.

Melissa Labelle

You have to wait hours in a hot crowded hallway for a blood test.

Dannis Jolicoeur

(Translated) She's not even worth a star, the wait was around 15 hours this week (Original) Elle vaut même pas une étoile, l'attente était d'environ 15 heures cette semaine

zizou 212

(Translated) The services are at 0/10 I wait about 3pm even if it is really urgent I don't even get called I leave at night for emergency care I left because of the doctors absent it's better at home going to smile than there -low (Original) Les services sont a 0/10 j'attend environ 15h meme si cest vraiment urgent je me fait meme pas appeler je part la nuit pour des soins durgence je suis parti a cause des médecins absent c'est mieux chez moi entrain de sourffir que là-bas

Abby El-Asmar

Wife waited 6 hours and never got to see a doctor. They wont even let anyone in to stay with her in the ER or give her food or water. Our healthcare system is trash and this hospital is the worst of it

OLABISI OLALEYE

Currently it is under renovation. It appears all the staff have undergone customer service training especially front desk as they are more approachable, smiling and willing to assist unlike 2019. A very good improvement and a plus to the management of the hospital. Highly impressive. Wait time is not that long and it may also be due to the Covid-19. However,time will tell. 5 star to this hospital.

nikitta lanthier

(Translated) Thanks thanks.. (Original) Merci--Merci..

Vladimir Yesin

Waited 7 hrs in urgence, left without seeing a doctor

Issac Woods-Hudson

Waited hours just for a swollen finger. Poorly organized, take their sweet time to get things done, if you're at this hospital right now, I'd suggest you go to a different one.

Carol Carriere

Wonderful staff, they are always updating the area.

René Dansereau

(Translated) Excellent borough hospital that is part of the MUHC. Department of Ophthalmology deemed. Personal nursing and medical dedicated. Modernization work is underway. (Original) Excellent hôpital d'arrondissement faisant partie du CUSM. Département d'ophtalmologie réputé. Personnels infirmier et médical dévoués. Des travaux de modernisation sont en cours.

Juan Mansego

It's 11:36; I've been here since 3:30 with an infected wound, no one has seen me. There's bloody napkins on the floor and no one is cleaning it up.

Anita T.

So looong

Carol Palladini

I had a great experience with the nurses on the 6th floor had cataract surgery every nurse was wonderful bravo at merci

Steve Maloney

It's 4 am. I've Been here for 11 hours now. Still haven't seen a doctor for my broken foot. This place is a joke!

Farideh Lotfi

Very well organized. Freindly and professional staff.

François Collard

(Translated) I received very good care. (Original) J ai reçu de très bon soins.

Melanie Chouinard

(Translated) Very professional very competent understanding and very passionate about this profession and almost always finds a solution to our problems deserves a mention for excellence and humanity towards it is similar and for its exemplary work and without a doubt for the mother, wife and exemplary doctor who in my opinion only describes it very little for the wife and mother and support Bravo!?! And continue you are the life expectancy of many people and without any regret the benefactor of many people (Original) Très professionnelle très compétente compréhensive et très passionnée par ça profession et trouve presque toujours une solution à nos problèmes mérite une mention pour excellence et humanitée envers c’est semblable et pour son travail exemplaire et sans aucun doute pour la mère, femme et médecin exemplaire qui a mon avis ne l’a décrive que très peu pour la femme et mère et support Bravo!?! Et continue tu es l’espérance de vie de plusieurs personnes et sans aucun regret la bienfaitrice de beaucoup de personnes

Rupert Thieme

Went at 3 in morning for fever, was helped very quickly and professionally and friendly staff. But can imagine that in busier hours it might be crowded. Thank you!

Manon Lariviere

(Translated) For me very competent staff, very good care, depends on the doctors (Original) Pour moi personnel tres compétent.tres bons soins.ca depends des medecins

Constant Kokou Acakpovi

(Translated) The quality of the care and the human warmth make us half healed. (Original) La qualité des soins et la chaleur humaine font qu'on est guéri à moitié.

Kim Lee

People here are nice and professional. not crowed.

Kathryn Davidson

Went after 4 weeks of being really sick. I didn’t want to be there just as much as the incompetent and ignorant “doctor” who saw me. I couldn’t even tell her all my symptoms before I was interrupted by her telling me she’ll do a simple blood test and send me home. She told me I had gastro for the last 4 weeks. Nope. I knew it wasn’t. But she sent me anyways. Went to another hospital and diagnosed with extensive ulcerative colitis and have been in a flare up for two months. Of course she wouldn’t know cause she didn’t care enough to listen and do the right tests or refer me to the right people. Also checked my results from blood tests that day and they were terrible. I don’t know how she could be allowed to practice. Nurses were mouthy, over worked. Only positive was that it was pretty clean.

TIM BITS

great staff, friendly environment.

Roberto Sarafian

Great health-care & professional Service

David Lapointe

Huge improvement here since last year. Came around 4 pm to the emergency and was called after only 40 minutes which is pretty great compared to other hospitals. Staff was very friendly and props to that really cute security guard, she was so friendly and sweet. 5/5!!!

Catherine Duthe

(Translated) No one called in more than 2h30 in the emergency room ... extremely long delays ... if no one is called in a room ... quite normal that there is a long waiting time SIIII ... . (Original) Personne d'appelé en plus de 2h30 à l'urgence ... délais extrêmement long ... si personne n'est appelé dans un salle... bien normal qu'il y ai un SIIII long temps d'attente ....

Harry Kinnon

Super staff. Nurses are great !!

Veronica Stadnik

I was there this Sunday because I thought I broke my arm . The staff was nice . Didn’t have to wait long, was in and out before midnight. Just waiting for a follow up appointment niw5

Marisa Della Rocca

Worst hospital experience and I am still here. Been here 8 hours and advised the nurse that I believe I have cellulitis. This can be life threatening if treatment is delayed to long. I've been waiting for 8 hours. Made some friends in emerg..... One lady has been here 12 hours with internal bleading.... I understand prioritizing but seriously!! Triage nurse quite nasty as well and zero sympathy. Will never come to this hospital again. I would normally go to Ontario but because I was downtown and Statcare and Lakeshore were not taking anyone else I was told to come here. One doctor on staff for all of Saturday.

anik m

I had many appointments in the radiology department and the staff are always very nice, patient and professional. Short wait. Evening appointments are well appreciated. Old but clean hospital

Jana Chlumsky

(Translated) Emergency Lachine Hospital: it is a gathering of all the incompetent employees of the field of the health !! I understand their frustrations with the government, but the customer does not have to pay for it. The signs should read: "Like you, the customer deserves respect". (Original) Urgence Hôpital de Lachine : c'est un rassemblement de tous les employés incompétents du domaine de la santé!! Je comprends leurs frustrations envers le gouvernement, mais la clientèle n'a pas à payer pour ça. Les pancartes devraient plutôt lire : " comme vous, la clientèle mérite le respect".

Koko

WORST SERVICE EVER!!!!!waiting time 11h , the short receptionist is so rudee!!! Likeeeee work somewhere else ! It is DIRTY LIKEEE IOUUUUUU!! Kudoooo to the cleaning guy i saw trying to make CLEAN!!! EITHER YOU CLOSED IT FOR RECONSTRUCTION INCLUDING YOU RECEPTION STAFF at reception !!! The lady with glasses no need to be rude not everyone is at YOUR LEVEL becareful who and how you talk to people, people have connection !!! If you having a bad take something you already there! Thank you have a nice day P.S: kudooo to the doctor at emergency!! I hope you rest welll and i hope you did not do a triple shiftt!!!

tt lachine

I would not give one star for this hospital. It should be zero star. It took me more than 6 hours for waiting time. Bad experience !!!!

james Ménard Borris

(Translated) Don't go to the emergency room at Lachine if you're in a hurry I arrived at 10:30 am the nurse told me her should take 4 hours. It took an incredible 12 hours !!! (Original) N’allez pas à l’urgence a lachine si vous êtes pressé je suis arriver a 10:30 l’infirmière ma dit sa devrais prendre 4h. Sa prit 12h incroyable!!!

wayne glasgow

This hospital is the worst hospital the waiting hour is minimum 12 hours it's very un sanitary the staff is very disrespectful they dont care just working for a paycheck the nurse told us if we don't like it go elsewhere plz plz beware of this place for the sake of your love ones if your extremely sick this is not the hospital to be your most likely going to die

Igor Lepadatu

Had one day surgery. Very good service. Professional approach. Friendly and polite.

my cat Taz

I'm at hospital Lachine tonight with a sore stomach and ribs I have trouble going to the washroom I've went to see the nurse that she told me that thay can't give me anything to help my pain cause ove whats going on it left me crining by myself I've been waiting hear sine 6:30 pm and I'm still waiting to been seen by a doctor it's now 2:00am on November 2end and now its November 3rd very lousy service I guess not being able to go to the washroom is not emergency anuff for them and as you can see there is not very many people hear just 2 people left I finally finished there it took them 10 minutes to see me but I hade to wait 8 hours in pain for a lousy 10 minutes thay need to get organized

Imad Koleilat

Cardiology dpt. Excellent staff - Mathieu was our specialized cardiologist today and he took the time to explain every thing to my father. Treated us like family. Not always do I see staff so passionate about what they do.

Linda Jones

Thank you to two special dedicated nurses in the Emergency Department Josee and Geneviève you took good care of my husband Claude Dion

Joe Vieira

Great staff great Services all-around great Hospital. Very patient oriented

Robert Leblanc

(Translated) Extraordinary service, despite the situation, thank you for your work and your service ???? thank you thank you thank you and thank you again (Original) Service extraordinaire, malgré la situation , merci pour votre travail et votre service ???? merci merci merci et encore merci

Israa

Ok, so I came into the ED at 12pm, I was called in at 3pm to see a doctor. He was very cold, he is probably very tired but definitely not the best to see. The nurse was very kind and sweet. Its 5pm now and I didn't get my blood work results. So, I leave it to you to judge, if you wanna come here or not. But definitely plan for a whole day loss in this place.

Nat C

I would like to say THANK YOU to the 5th floor staff for my dad's care ( room 501), they cleaned him and went to talk to him! ???????? Please pass them this message? I would greatly appreciated it. Thank you ????

Rox M

WORST HOSPITAL EVER 1 Dr only for evening & night IF you want to LIVE, GO elsewhere.

吴荟泽

(Translated) Latrash hospital (Original) Hopital de latrash

Claudel Gauvin Plouffe

(Translated) Golden people work there ❤️ (Original) Des gens en or y travail ❤️

Onur Duman

This hospital is by far the worst. I went there for an emergency related to my mother. The staff was too unfriendly and too unprofessional. We waited for a very long time and I asked the Nurse from Moldova how long we will wait. She said she does not know. She knows nothing. I asked her if they will get my mother today, she said she does not know. I have never seen such a stupid hospital in my whole life. Hospitals are there to take care of patients. They get paid from salaries we pay, but we should always be worried about our lives looks like. Edit: Also, they sent an invoice for the service we did not get. This is called fraud. Also, I sent them my complaints but they are fully ignoring my complaints. They basically took our money for no reason (I do not want to mention what this is called). I suggest everyone to be very careful with this place. Another edit on 24 December: You can disregard their silly response. They never contacted me about this complaint. This means they do not care at all. They got the money from me but they did not give any service or they did not take care of the patient at all (which was my mother in that case). I don't think I need to define what it is called to take the money but do not give the service in this review. It has a universal definition which I am sure every reader knows.

E Lacharite

(Translated) Courteous, attentive and friendly staff. From the security guard, nurses and doctor. Thank you (Original) Staffs courtois, attentionné et sympathique. Du gardien de sécurité, infirmières et au médecin. Merci

Sabrina L’Ecuyer

Staff very friendly.

2creasy

(Translated) I came home for stitches at 7:30 a.m. and at 8:30 a.m. I was out. I had no appointment to schedule. Wow! Friendly and smiling staff. It's worth the detour. (Original) Je suis rentré pour des points de sutures à 7h30 et à 8h30 j'étais sortie. Je n'avais aucun rendez vous de céduler. Wow! Personnel sympathique et souriant. Ça vaut le détour.

maison culturelle saba

Very rude and unfair native nurse as Blood test receptionist in 2th floor C4. At the first she takes the patients's ticket and then discriminates the patients to be called based on the patients' French language as priority. Very llegal behavior. She is stupid.

Alys Fortier

(Translated) I find her irresponsible seriously you ask a simple simple question the girl she does not listen to you at all and continues to speak as if it were a drain bag. The people who answer the phones should listen to the customer instead of criticizing the world. After the world tell us that we are always wrong. I am almost from the hospital and they want to move to another city, it has no logic. They even ask me the question where I am but I call the Lachine hospital and I said that if I call for this hospital I must be probably in the corner. I am really disappointed with the service I give my . The worst part is that I hang up on the line. Thank you Lots for the welcome and the information. After you wonder why we don't want to go either to the hospital or to be helped with employees who act out This has nothing to change for my day. Among other things I would have put a zero but the option was not available (Original) Je trouve sa irresponsable serieusement tu pose une question juste simple la fille elle ne tecoute pas du tout et continue a parler comme si tetait un sac a vidange. Les personnes qui repondre aux telephones devrais plus ecouter la clientele a la place de critiquer le monde. Apres le monde nous disent quon as toujours tord. Moi je suis presque de lhopital et ils veulent menvoyer dans une autre ville, sa na pas de logique. Il me posent meme la question ou que je suis mais jai appeler a lhopital lachine et jai dit que si mappelle pour cette hopital ci je dois etre surement Dan's le coin. Je suis decu reellement du service quon ma Donner . Le pire cest quelle ma raccrocher la ligne au nez . Merci Beaucoup pour laccueuil et le renseignement. Apres vous vous demande pas pourquoi quon veux plus aller soit a lhopital ou se faire aider avec des employee qui agisent de la sortent Ceci na pour anyway rien a changer a ma journee Entre autre jaurais mit un zero mais loption netait pas disponible

josh white

Urgency is horrible. 10hrs+

Ivan Petrovitch

(Translated) Waiting too long for emergencies but the doctors are good. (Original) Attente trop longue aux urgences mais les médecins sont bons.

O J Sa Ge

(Translated) * Notice modified to clarify the problem. * It's a hospital where you go when you want to die. The staff seem to live in a small world apart and even seem to have developed a "them against us" mentality where "they" represent the patients. As a patient, you are an obstacle to the successful completion of the day's work. On the other hand the most serious is not the excessive wait in the emergency and the lack of courtesy which are reflected in the other opinions. Most worrisome is the weakness of protocols and communication between employees as well as their administrative orientation rather than patient-centered. This leads to unacceptable mistakes and negative health consequences for patients who remain in the dark and have to fight against the tide to obtain basic information. Avoid at all costs! This hospital should be closed and demolished to start fresh with more humane, patient-centered practices, modernized procedures and trained and supported staff who will experience at least an ounce of pleasure in coming to work. Perhaps the service would then be at the height of the financial abyss that our health system represents. (Original) *Avis modifié pour clarifier le problème.* C'est un hôpital ou on va quand on veut mourir. Le personnel semble vivre dans un petit monde à part et semble même avoir développé une mentalité du "eux contre nous" ou "eux" représente les patients. Comme patient vous êtes un obstacle à la bonne réalisation du travail de la journée. Par contre le plus grave n'est pas l'attente démesurée à l'urgence et le manque de courtoisie qui se reflètent dans les autres avis. Le plus inquiétant c'est la faiblesse des protocoles et de la communication entre les employés ainsi que leur orientation administrative plutôt que centré sur le patient. Cela entraîne des erreurs inacceptables et des conséquences néfastes pour la santé des patients qui restent dans le noir et doivent se battre à contre-courant pour obtenir de l'information de base. Évitez à tout prix! Cet hôpital devrait être fermé et démoli pour repartir à neuf avec des pratiques plus humaines, centrées sur le patient, des procédures modernisées et un personnel formé et épaulé qui éprouvera au moins une once de plaisir à venir travailler. Peut-être que le service serait alors à la hauteur du gouffre financier que représente notre système de santé.

Shanelle P

WORST hospital EVER! I never write reviews but this is just beyond ridiculous. No one seems to know what they're doing here. Like please if you don't feel like working just go home. Don't waste people's time. UGH.

Avelis LGF

(Translated) Wow I just waited 1 hour and 43 minutes for the receptionist to hang up on me. She just said "hello" I answered and 3 seconds later she hangs up ???????????? what is this service !! (Original) Wow je viens d'attendre 1 heure et 43 minutes pour que la réceptionniste me raccroche au nez. Elle a juste dit "hello" j'ai respondu et 3 secondes après elle raccroche ???????????? c'est quoi ce service !!

Trevor C

so called dr' naveed alam seems to think its okay to instruct a patient to lie about the cause of injury. To claim a freezer lifting neck/shoulder injury is from 'basketball'. To cut off a patient from speaking and write a referal to sports medicine. His 'work' was done in a couple minutes. Left the room saying 'remember, the story is basketball' The referal doesnt apply and cant be used. 3 months later, no other 'so called dr' within the muhc will even hear a word about my neck injury. Repeating the lies of their collegues.(their primary focus is to cover up for each other) Quintal and munden at qehc went as far as claiming 'patient refused referal because he claims dr alam was hitting on him'. After being told repetedly what really happened. Funny that all you need to do is call the nurse at sports medicine to find the truth. Gross malpractice. pic below: is this a normal alignment for c2 spinous process? AND ??????? YOU ARE PAST THE LEGAL LIMIT TO ANSWER TO MY FORMAL COMPLAINTS. EXPLAIN YOURSELVES.

Juan Duque

Over 8 hours waiting for my girlfriend to be seen while she had a infection and could barely breath. 3 ppl in waiting room. Place is a complete joke. Hardly a hospital .

DJ H

Had minor surgery a couple of days ago. The staff were all very kind and very attentive. The hospital was also very clean.

Alexandra Synnett

(Translated) Personally, I do not think I have seen worse hospital. After seeing a doctor at the clinic and taking some samples, he asked me to drop them off at the nearest hospital, the Lachine Hospital. After seeing the secretary of the first floor who redirected me to the second floor to deposit my samples, I went there. The floor was empty, no staff, only closed doors. So I went to the top floor to find someone who could help me, but it was futile. So I'm just going to another hospital. Definitely, there was a real lack of personnel and organization. (Original) Personnellement, je ne pense pas avoir déjà vu pire hôpital. Après avoir vu un médecin à la clinique et avoir effectué certains prélèvements, celui-ci m'a demandé d'allez déposer ceux-ci à l'hopital le plus près, soit l'hôpital de lachine. Après avoir vu la secrétaire du première étage qui m'a redirigé vers le second étage afin d'y déposer mes prélèvements, je m'y rendis. L'étage y était désert, aucun membre du personnel, que des portes fermés. Je me suis donc dirigé à l'étage du dessus dans le but de trouver quelqu'un qui pourrait m'aider, mais ce fut vain. Je suis donc tout simplement allez à un autre hôpital. Définitivement, il y avait un réel manque de personnel et d'organisation.

Narcis Ger

Ridiculous discrimination because of language with the patients! ???? Very rude Blood test receptionist with her illegal behavior.

Goden 888

It is dirty, over crowded, dilapidated, at least 8 hours waiting time at the emergency ward, very disorganized, not very empathetic but iI guess that is to be expected in a hospital, dismal service,just a very somber atmosphere in there...

Gilles-André Séguin

(Translated) At the Lachine emergency department, a certain nurse gives the impression that she does not like their work. Bad information eg I saw three different nurses and the three gave me different information. They seem stupid even arrogant make you feel that you are not welcome. (We do not want to work go elsewhere). I hope that we can improve their customer service at the emergency level. (its your job you don't like find you something else). (Original) A l urgence de Lachine , certaine infirmière donne l impression qui n aime pas leur travaille . Mauvaise information ex : j ai vue trois infirmière différente et les trois m ont donner des renseignements diffèrent. Ils ont l air bête même arrogante te fais sentir que tu es pas la bienvenue .(on veut pas travailler aller ailleurs ) . J espère qui pourrons améliorer leur service à la clientèle au niveau de l urgence. ( ses ta job tu aimes pas trouve toi autre choses ).

Tony J

(Translated) Hyper fast sorting, attentive staff, prepared, human, efficient. (Original) Triage hyper rapide, personnel attentionné, préparé, humain, efficace.

Alexandre Mantha

Pathetic hospital