Reviews of Willow Family Health (Doctor)

pam cross

I have gone to these wonderful Docs and kind staff for 20 years. Many family members go here. We are all very happy with the treatment we get, even in these tough times. Good people.

Luke Kroeker

Never available to book appointments. Seems like it's always lunchtime, or break time, or "After hours" even when calling within the hours posted on their website. Invest in an answering machine or online booking... Yeesh.

permare2

I’ve been a patient with the Willow team for 30 plus years and I’ve never once encountered any issues with the service or professionalism from the staff, nurse practitioners and the various physicians. Dr. O’Donnell has served myself and subsequently my family with diligence and compassion. She and the other physicians are consummate professionals with impeccable credentials. Thank you for both your compassion and dedication to your many patients.

Jessanne Bugg (Lady Bugg)

I've been with them since I was a kid, had 3 doctors with this practice, all amazing, the nurses are knowledgeable and über willing to help, and the reception team is phenomenal. They've helped my mom and I immensely throughout the years.

David Dean

I didn't go there sorry phone again didn't go there again

Maybn Roebuck

Amazing doctors! Always helpful and friendly and on top of things. Dr. Alyson Biedermann is the best doctor I have ever had and I have alot of health issues and see alot of doctors! She is very kind and always has the answer and will go above and beyond to get a proper diagnosis. She is amazing with my children 2 of which are ADHD she has even called on the holiday monday to give me results to tests done through the walk in clinic and I never feel judged or looked down on no matter the concern! The new office is awesome clean and the rooms are bigger than the old office! The fact the have their own after hours clinic for only their patients is also awesome!

Theo Graham

We have a family doctor that practices here. My wife and I and daughter have all been together and separately. We've never waited more than 10min and the staff are all friendly and helpful . Proud to call them our family doctor. 10/10 would recommend.

Jesse Harvey

I currently have a complaint in place with CPSO involving the practices, neglect of persons in medical distress that is under their care, and wrongful expulsion of client. Dr. Alysson Biederman and Staff at Willow Family Physicians. (Fully documented and backed by Local Pharmacy /Pharmacist & Assistants, Perth General Hospital, MCSC) After calmly giving a full explanation of my situation of being off my medication for 2 days and urgently need to see my family physician. Was told to book next available appointment with Dr. Biedermann was 3 weeks away and brushed off all medical concerns i had of quitting my psychotropic medications for 3 weeks until my appointment. After feeling ridiculed and belittled...I gave them a well deserved F**K Y**!!! I was left no choice but to go to emergency at the hospital. Doctors and staff commended me on what had occurred and fully back me on the facts that suddenly stopping these medications could be detrimental and cause serious problems. There are no reputable physicians at Maple Family Healthcare. They come with the most minimal amount of education and training in Canada. These are not Medical Doctors, they are roughly 6 bottom of the barrel General Practioners that cram eachother into a Rooming House and call it a Medical Offfice. Jesse .D. Harvey

Kathy Lynn Smith

I have been involved with these Dr.'s for quite some time and always found they went above and beyond no matter what my needs have been. Amazing office staff and excellent service!