Reviews of Seine River Medical Centre (Doctor)

EMAD ENDRAWES

Very nice group of doctors, GOD bless you all

jignesh patel

one star less is just because today only I have called to book appointment. Someone picked up call and asked me to hold. Surprisingly they put me on hold for almost 20 minutes and I have to keep waiting. finally I have cut the call and called them again. That's surprising to me as never had such a wait time to book an appointment. Doctors are really good. Lady at reception is behaving very nicely. Clean hospital with good ambience.

Kevin Harlow

Dr. Rizk is kind, attentive, and very professional. Been going to him for years, he's quite good.

Cliff Adams

Awesome group of people. Love the Doctors and staff, professional, friendliness and warmth is refreshing and the hours are very accommodating.

Brennan Mack

Been waiting a month now for a Doctor to contact WCB about information, Meanwhile the doctor has been sent multiple letters, and still won't respond 0/10 never coming back

David Shack

Front desk staff are welcoming and friendly. I've had the pleasure of seeing Dr. Rizk who is always on time and thoroughly explains things.

gorff t

Most thorough doctor. Really takes the time to make sure he's listened.

David Takayoshi Suzuki

I came in for vision related problems and bumped into a chair due to poor vision. The two receptionists mockingly laughed at this incident as opposed to ask if I'm alright. Hope you learn from this and please treat patients with a little bit of respect next time, if that's not too much to ask.

Sherineelmasry #Mslidya13#

Congratulations

Patrick Villacorta

Went in as a walk in an hour before closing to have some stitches removed. I was prepared to be turned away since it was late. They accepted us though and the wait wasn't long. The staff and doctor were all friendly and well mannered. A good option on the area.

Sean Schwartz

*accepting new patients* "I'm sorry but I need to maintain my work/life balance and I have too many patients just like you. You will simply take up too much of my time." Nah. That's not the attitude someone should have when they're supposed to be dedicated to helping others.

Shelley Corvino

Doctors listen

Ian Chambers

I have been to this clinic twice for walk in care. Its clean and great parking. I waited about 1 hr. The receptionist, pharmacist, and physicians were both professional and polite. I hope they stay in the area as this is a much need option.

Caitlin Crozier

I see Dr. Rizk as my family doctor, and finally after years of being ignored he listened to my concerns. Not only that, he actually helped me get properly diagnosed for endometriosis (by listening to whom I wanted to be referred to and didn't tell me that my menstrual pains were "normal"). Since then he has been stellar at helping me manage my PTSD, depression, and anxiety. One thing for certain is though that you need to be clear about what you're experiencing. It's a huge relief to finally have a doctor who listened to me (as a young female- generally I've been dismissed by health professionals because of my age and gender).

Babatunde Ogunyemi

Congratulations. Nice G.P

Jordyn Wold

I have never done a google review. I’ve visited tons of different walk in clinics in Winnipeg. I thought I’d try this one.. Called to discuss my UTI urine culture with the doctor, and reception said I can not talk on the phone with the doctor about the results. Says if there was an issue I would have gotten a call. But for someone with ANXIETY I needed peace of mind. They than said, If I want to discuss my results, I’d need to physically come in, than call from outside the clinic to discuss results from my car on my phone. I get it’s covid. But why can’t I talk about my results over the phone from my home? why do I have to be in my vehicle at the clinic ? I just want to know if it is was for sure an infection that’s it... It’s just very sad and hope this helps someone make a decision to go elsewhere.

ginette rivard

New walk-in clinic ! Went there yesterday. Daughter needed antibiotics. Super friendly staff and doctors !!!

Elizabeth Janzen

The female doctor was incredibly short with me (when I was clarifying her instructions, she seemed to misunderstand and thought I was questioning her - then she dismissed me). She prescribed $50 worth of medication that was completely inappropriate for my son. After a visit to emergency, the nurses were shocked that the prescription had been made and that the pharmacist onsite would have filled it in the way he did. The wait time is super quick which is why we went, but I will NOT be returning.

Rianne Rebuldela

cgf

Melanie Thiessen

The medical receptionists are rude unprofessional Always talking in their own language And don't listen to what you need. Simply don't have the training to do their job

jen 3355

i think the Rizk doctors are great, friendly people. when i signed up to be a patient i was assigned Dr Tadrous who I don't get along with. She is a condescending person and talks down to her staff in front of you. i tried multiple visits to have my family doctor switched to anyone else. i just called to make an appt today and the receptionist told me i'd have to make an appt with Dr Tadrous first in order to possibly switch. thats a terrible process, i said i'd go to another clinic and the receptionist said ok bye. lol. I highly recommend not letting them set you up with Dr. Tadrous because they wont switch you out voluntarily.

Kenny Mai

Dr. Samoil is very professional

Chloe Rose

Dr. Tadrous consistently failed to provide my family with quality medical care. If you’re in the need for timely referrals, medication adjustments or sick notes, you best seek help from another medical “professional”. She failed to communicate important information, and acted in a belittling manner when questions were asked. Recently when a family member started experiencing sever medical ailments, Dr. Tadrous dropped her as a patient, without notice other than a letter after the family member got frustrated with her lack of compassion and lack of interest in assessing her patients physical abilities. Over all I am very disappointed in this facility. Further action such as complaints to the College of Physicians and Surgeons MB will be made. If anyone is experiencing the same malpractice from Dr. Tadrous please do the same. BOYCOTT DR. TADROUS AND SEINE RIVER MEDICAL CENTRE AT ALL COSTS.

Bryanna Parker

I just had an "appointment" with Dr. Mary Samoil. I took time out of my work day to drive to the clinic, only to be told that she wouldn't be seeing me, it was just a phone call appointment. She was very rude and unprofessional. She would not let me describe my symptoms or issue because she quickly decided that sending me for an x-ray would be the solution (which does not even seem relevant to my concern). I hope she can work on her bedside manner and begin to take her patients seriously. I would not recommend to anyone.

Chelsey Adamack

Had a terrible experience today with Dr Moussa that has left me shocked and dismayed. After a 10 minute phone consult she abruptly ended the call saying that she had other patients waiting in the waiting room ????seriously!?! How is that acceptable when I just waited 2 weeks for my appointment. This is my time and she didn't even give me a chance to describe all my symptoms and concerns. Completely shocking how they're running this place. If you have a clean bill of health then perhaps 10 mins is adequate however any changes or complications cannot be handled in this manner. This is more of a walk in clinic experience or a drive in service. The sad thing is that doesn't work for everyone especially those who are actually in need a real.Dr.

Garnet Meilleur

Very nice staff and Dr I saw very nice Thank you again

Pankti Jain

Receptionist keep hanging the call

Renee Laferriere

Dr. Tadrous is a kind and knowledgeable doctor who cares about her patients. There is never a long wait and the reception staff are friendly. Also St. Mercurius is a terrific pharmacy that is able to fill prescripitons other pharmacies cannot.

Renee L.

Dr. Tadrous is a terrific, knowledgeable doctor. She is professional and caring. Thank you Dr. Tadrous!

Hans S

My family doctor is Dr.Surong Zhang. She is the best doctor, friendly, patient, very professional & knowledgeable. She listens to my concerns and ensure all is done to reach a solution. I'm very lucky to have her as my family doctor. Would highly recommend.

Jibin Sebastian

Worst customer service for a medical centre. They can't even send a prescription on time.

helen wei

Doctors are nice and efficient. I would give 5 stars to the doctor. But three front desk girls were chatting, even did take care of me, one Asian girl really didn’t listen the patient and was so rude, not caring about the patients. I thought she hated the job! Lol! Strong recommend to replace this receptionist!!!

S K

Our entire family goes to this clinic and have had only good experiences with the two doctors we see (children and I go to one and hubby goes to another). However, I had an absolutely terrible experience as a walk in patient with my 6m old today, there was serious lack of communication from and between the receptionists which meant that the wait time was horrendous with two kids. The upside would be that the doctor we eventually got to see (who was NOT the walk in doctor because by the time we got in it was after 12 and she was done walk ins at 12) was friendly and efficient. So while we will continue to see our doctors there, I will not be attending as a walk in patient again due to the lack of communication, clarity and efficiency presented by the receptionist staff.

Steve French

The walk in situation right now is atrocious. I had called at home asking for a doctors note. They said I HAD to be in the parking lot to book with no explanation on waiting or procedure. Emphasizing that I need to hurry up. So I get there, call, and then am told to sit in my car for the next 45 minutes until the doctor can call me. Now instead of being able to stay at home, keep busy for the next 35 minutes as I live 10 minutes away... I have to sit in the parking lot. Dr. Tadrous is great though so I can recommend. But walk ins could be handled better.

M E

Dr.Nesreen Moussa was my family doctor for over a year and she was very professional, patient and kind. I moved to new place so, unfortunately I had to change my doctor. The clinic was clean and had a good staff except one receptionist who was unwelcoming most of the time.

Rikki Tavi

Walk ins are a mess. Was told I'm next (5 mins), then I waited 1 hour!!!× with 10 more people coming in before me as WALK INS. Joke of a place.

Ramona Flowers

Came to see Dr.Rezk for a 2nd opinion and he stated he would send in a referral for an ultrasound. I phone the clinic 2 weeks later to make sure it will get sent to the correct address. I had to find out from the front desk staff that he never even sent the referral and that he told them to tell me to go see my doctor about this issue. He knew I was looking for a 2nd opinion and told me he would send me for an ultrasound. He let me down and there was no communication whatsoever. Disappointed.

Megan Gareau

Went in think I had a ear injection because it was a penetrating pain with a headache. I also had a sore throat but I wouldn’t even call it that because my actual throat doesn’t hurt just my lymph nodes in my neck. She does the ear check and says there’s nothing wrong and proceeds to check my throat which she then says is inflamed. She asked me about my vaccine history from which I said I am fully vaccinated since may. She tells me to get a test in the most rude way and treated me like I was this gross infectious person. She has no social skills and from the moment she walked in the vibe changed and it was so awkward. Come here many times and everytime I’ve hated it. She also prescribed me a antibiotic without telling me anything about it or asking if I was on birth control and which she could’ve let me know if this type would affect it .do not go here this place should be out of business not to mention it’s also so gross there was a used tissue beside me

Amanda Morrison

My father went here this morning and they refused to see him. He had covid in May, he has since been double vaccinated, and he went and took a covid test on Sunday which was negative. He thinks he has bronchitis and needs a doctor to listen to his lungs!! They treated him like a leper and made him stay in his car. They just guessed what was wrong and sent in a prescription. This is so wrong and unacceptable!!

linda tuck

My 8 years of medical care under Dr. Jacqueline Tadrous have been more than satisfactory !! Dr. Tadrous is very professional, caring, & thorough !! I am in my 70's, so understandably I've had other family physicians. Counting my blessings that she has my back now as she leaves no stone unturned, forever grateful !!

Manzil Emmanuel

Very nice staff and doctors

Alica Wind

VERY, VERY RUDE STAFF. THERE ARE THREE GIRLS CANNOT TALK WITH PEOPLE PROPERLY. Dr. Mary Samoil is a Great Doctor.

S Meow

Get better record keeping.

Carolyn Odiatu

Very friendly staff and Dr. Abdalla Rizk made my children feel comfortable during their doctors visit.

Bobby Chao

The doctor is very good, BUT reception staffs are VERY, VERY Rude, Perfunctory! This clinic needs to make changes immediately!

Devan Vercaigne

Dr. Rizk has been great. The walk in is always very quick (in and out within 20 minutes). Receptionists have been fine as well. The covid rules requiring a phone call from the car isn’t ideal but it is what it is.

Dee Arthur

Needed a family doctor when this clinic first opened and I wanted a female doctor so I chose dr. Tadrous. Upon meeting her, she was friendly, she was kind and considerate. She is a direct doctor and maybe that’s being perceived as rude by some, but I quite do like her, and I haven’t been able to say that about most female doctors I’ve encountered. I would highly recommend this clinic. They are fast on time and even as a walk-in generally you will be seen within the hour. Now that is something I can’t say about any other office! As an added bonus, they have a pharmacy in the office that has low dispensary fees polite n quick thorough staff. Way to go. Finally a pharmacy I can trust.