Reviews of Halifax Pediatric Associates (Doctor)

Stephanie MacInnis

My daughters pediatrician is fantastic! However, the receptionist is very unprofessional and just plain rude. Every time I call i get the run around from her, she gives attitude. I just started giving attitude back because i'm tired of dealing with a women who clearly is in the wrong profession, or just really hates her job. Very frustrating.

Daniel Mondelli

If you're looking for a professional, kind pediatric office in the Halifax area, this is not the place for you. My wife was a patient here her entire childhood, and recently has moved to the United States where she is required by immigration to have a medical examination. In doing this, she needs her vaccination records so that she is not vaccinated twice. We called a week ago asking them if they could fax us the info seeing as we are in the states, and the receptionist (Wanda) explained that they require $10 to give that information out. Understandable. My wife said no problem, I can give you a card number or wire you the money, whichever is more convenient for you. Wanda replied "no, she needs cash or check in hand." My wife reminded her we are in the states and won't be able to hand her the $ seeing as she's not allowed to leave the US until her immigration is complete. To which the receptionist replied "do you not have family living here still?" So instead of asking my wife's family to make the drive downtown to hand an office $10 to receive documents that are rightfully ours, we paid a courier to deliver $10 that afternoon. 3 days went by and we still had not received the fax. My wife calmly called back, and the same receptionist answered. (Wanda) She told us that she only got the payment the day prior, and that faxing us the paper was on her list of things "to do" and that she'll fax it today or tomorrow, to which my wife replied no problem. Now keep in mind behind the scenes we are having to continually postpone her medical exams here in Florida. When I called back to explain to her the urgency of the vaccination report, and that I would really appreciate if she could send the fax over that day, as it only takes a second to punch in a number and send a fax, she insisted that she would do it "if she found the time." I asked her just out of curiosity what she would do if my wife walked in right now with the $10 in her hand. Would she ask her to wait 4-5 days for it? Or would she just grab them and hand them to her? She replied "so let her come in then." I VERY politely reminded her once more that we live in Florida now, her response was, and I quote, "maybe by the time she walks here from Florida I'll have them ready. " I am in disbelief that this is an adult woman working in a doctors office. The absolute offensive sarcasm, the unacceptably horrible customer service, and the sheer rudeness of someone supposed to be a "professional" being a representation of the doctors themselves. I've read plenty of reviews on this doctors office, and this isn't the first time "Wanda the secretary" has been exposed for the lack of professionalism she exemplifies. Just a miserable woman who hates her life and will HAPPILY take it out on you and your family. It is an embarrassment to the pediatricians working there, and I have zero doubt they will eventually remedy themselves of this extremely impolite, and disrespectful business practice. But UNTIL THEN, do yourself and your children a HUGE favor, and FIND ANOTHER DOCTOR. We are now 5 days in, and still no vaccination records, which have BEEN paid for! Looks like our next step will be having law enforcement obtain them personally if need be.. Let's just really hope it doesn't come to that.

Hannah Perry

My daughter's pediatrician is wonderful. Receptionist is very friendly

Monica Smith

I received a phone call from this establishment. They didnt say who they were but did say my child has an appointment for such and such day at such time. Im like who is this? They replied,the halifax pediatric association And I ask who is my child seeing? dr.trider. .. but then i also had to ask where they were located as im not sure if she understands how to use a phone as she called me up. Why do i need to ask where im going. Youre supposed to greet me and tell me who you are and where im going as its really poor ohone skills. Im sure shes a great woman but man Even my kid says hello first before speaking. And hes 8 yrs old. Do you need receptionist? He'll do it for free lol

roromns 82

My children's paediatrician Dr. Ewa Szudeck is wonderful. She is very professional yet equally personable. The only draw back is the wait time for appointments and sometimes the clinic runs a couple hours behind but I suppose that's to be expected everywhere. I definitely recommend this office if you're in search of a good paediatrician. Also that you can only become a patient by doctor's referral is unfortunate.

Peter Mombourquette

She is the best pediatrician in the city by a country mile.

Brennan MacLean

So they charge if u dont cancel appt in 24hrs but its ok to be 2 hours behind. Why give appt times if they cant keep them.

Bethany Haley

God awful. They do not answer their phone ever, the msg recording says "we answer the phone between M & F between 8 and 4 (approx) with the exception of a lunch hr. NOT ONLY THAT but when you do leave a message they dont return your call. I called at the beginning of the week to ask about an upcoming apt, left a msg because no answer. They called me the next day to remind me of my apt. I asked if they got my message. And I quote "probably not, no" was the response I got. I drove to Halifax from Bridgewater (about an hr and a half) for an appointment today and got caught in construction on hwy. I called while waiting for traffic to start moving to say I was probably going to be a few min late because of the situation. I got there 15 minutes late... the Dr had left and I had to reschedule... I took 5 hrs off work, kept my son home from school, spent half a tank of gas to get there and back. We have been waiting 7 MONTHS for this appointment yet the Dr couldnt wait 15 minutes for me!? Absolute BS.

Sìleas Syliboy

The receptionist is rude. People skills are an important asset especially if you work with people.

Jenn C

Dr Morely is excellent. Very professional and thorough. I agree with others though about the receptionist. She can be difficult sometimes.