Reviews of North Peace Optometry Clinic (Doctor)

Lisa Haagsma

I wish I could not leave any stars...the sales clerk was very unprofessional and rude. She told my colleague that the glasses she had selected, "Did not look good on her.' It is not your job to give your opinion to a client. Your job is to assist clients with their selection. Terrible customer service! Neither my colleague nor myself will ever frequent this establishment. In a small community like this...I'm very surprised.

Nickel M Bee

The Ladies are young and fresh! They have a passion and willingness to guide and teach! I would highly recommend!

Justin Jones

Everyone I have dealt with has always been extremely professional. I recently broke my glasses and took them in. They were still under warranty so I am pretty much getting a new pair of glasses almost two years later at no extra cost. The only reason it is 4 stars instead of 5 is that I would have bought a 2nd pair to wear if they had the lenses on hand, but unfortunately they were out of lenses and I have to wear broken glasses until my new ones come in. Will still get a back-up pair i this happens again.

Martin Weideman

Dr. You is an excellent optometrist. The front desk staff is friendly, but definitely lacks customer service training. Don't pretend all is okay when it's not. Unprofessional.

Jan Pindroch

Five-star service no doubt. Everyone was very friendly and professional. Chelsea provided all information about the eye exam, so nothing would surprise me. I really appreciate that Dr. Herriot spent his time answering my questions and providing very interesting information about my eye health. Laurie (Optical dispenser) was very patient and helpful when I needed to choose my first glasses. Overall, I was very satisfied and direct billing to my insurance company was cherry on top.

Sonya Wilson

I'd give them six stars if I could.Caught and diagnosed a rare condition - found me excellent care and personally followed up! Couldn't be more happy with the balance of professionalism and personal care.

SC KL

Would be nice if we could get an appointment sooner than 3-4 weeks even after I told them I had an eye infection. All these medical type businesses are a complete joke up in Fort St. John. Nothing seems to be improving, only getting worse and these businesses don’t do anything about it.

Victoria Butler

Dr. Herriot and his team are so unbelievably kind and accommodating. Time and time again, I have had superior customer service, whether it was fixing my appointment booking mix ups, helping with after hours questions, options for working parents who are unable to get in to see a Dr. before the end of work day, or to the friendly staff who stop me from buying glasses that make me look ridiculous - they are all amazing! I have always looked for cheap glasses from online outlets and the pro's I get from shopping locally outweigh the price break online. They are better quality, they last longer, they come with warranty, the staff look after small repairs, and the service is superior! Thanks everyone! Victoria and Family!

Betty Lee-Giorio

Professional, pleasant and friendly staff who would go above and beyond to make sure your glasses fit comfortably.

Ivory Cameron

The Doctors and staff here are helpful and friendly. I have seen both Dr. Herriot and Dr. Yurchevich and both are great.

Shelly Baker

I have had the pleasure of being Dr. Rogers and now Drs Herriot and Yurkovich for over over 25 years. The staff have always been extremely professional and friendly. I would recommend to anyone to call for an appointment, you will not be disappointed!

Eliesche Joubert

I just wanted to take a second and leave a review. The service is excellent everytime I go here. They have very informative and professional optometrists. Josiah Black is very knowledgeable and clearly passionate about his job. He always answers all of my questions and he makes me feel comfortable and at ease. Other business in town could really learn a thing or two from NPOC. Most businesses in town don't know the first thing about customer service.

Kevin Bryant

Really saved my day. Great service. They won a new client today.

John

Amazing experience! The best place I have ever gone for my eye care.

Lyle Brown

Was told good things about this place, so when a situation arose and I needed my glasses replaced, I went here. Very pleasent and polite staff. The doctor I got was good. Overall process was very smooth and painless. Cost was more than I was expecting, but since it was my vision, what could I do. Will definitely be going back when I need to upgrade!

Spruce Goose

Amazingly helpful staff that is eager to help with any problems you have. I walked in there with no prescription for contacts and just my glasses. Even though they were a little busy they still took the time to try to find me what I needed gave me 2 box's of trial pairs to get me through the family weekend and didn't charge me a dime. This is my new optometrist for sure and I highly recommend anyone to at the very least stop in there and browse around. Oh and the contacts are perfect.

Parsa Zandieh

Had a pleasure of visiting Dr. Black couple of times and I must say it was a great experience. The staff are very nice as well!

Marie Lundbek

The staff and dr here are amazing. Very polite and helpful make you feel comfortable and at home. Cant wait till our next visit

The Falken

Dr. Herriot and the team are very professional and friendly. They responded very quickly to an emergency on the weekend and saw me the next day. Can't ask for a better clinic than this. :)

Terry Cameron

Took the family to get eyes checked. The doctors are great!

Super 8 Fort St. John

Had my glasses made on 09Jan. I gave them frames that worked well with me and had sentimental value. On 23Jan, I received a call that my frames were broken when my prescription lenses (cost of $380) were being installed. An apology was given and they also gave me a 20% discount for new frames. I DID NOT BUY ANY FRAMES and now I have to purchase one! On 28Jan, I went to their clinic and spoke to Laurie and was told that they will get back to me the following day when the owner was in. SURPRISE!!! THERE WAS NO CALL. I had to call them up today, 01Feb, to follow up. The discount is now up to 30%. NOT GOOD ENOUGH since my property / frames were broken by professionals of the industry. When asked to be reimbursed for the lenses, it cannot be processed immediately. However, when payment was needed, it was collected pretty quickly! I will need to find another optician / optometrist after 3 years of going to them with good results. After speaking to the owner, he arranged for my broken frames to be replaced free of charge. Finally, a resolution that works out for me. It doesn't replace the frames that were perfect for me and had sentimental value, I at least can see better with my new prescription.

Amelia Neil

I've always been happy with the eye care received but this last time was a little disappointing. We has to buy my daughter glasses. She picked frames that were within my price range and when we went to order lenses the lady behind the counter asked my daughter which additional lense features she wanted and just started adding then to my bill. Finally I had to step in and say look we are on a bit of a budget are these costing extra? Of course they were and I felt so cheap having to say no to all those features. Left feeling very embarrassed.

Christina Guo

Dr. Kim was really nice and professional! Assistant Cici (hope I spell correct) was also very kind! My kids are very happy with their eye exam experience!

Terry Morris

Both my wife and I have had eye exams and updated vision prescriptions undertaken at North Peace Optometry Clinic. The staff are very friendly and helpful. The Optician was professional, pleasant and actually seemed to care. I do not normally review but this one deserves recognition. This has not been my experience with opticians in the past and was worth the hour long drive.

Pam Whiteford

I was fortunate enough to win a free eye exam, glasses with all the frills i.e. tint and they darken when I go in the sun. The staff are amazing, helpful and fun to be around. I'm hoping my glasses arrive in the next few days as I am excited, I don't win things. I just wanted to say THANK YOU to everyone involved it was a very pleasant experience. ❤

Alicia Mayinger

Staff are amazing and friendly. Always a great experience.

KBA

Thanks for helping me see. Litterally

Doran Harris

Is good

lisa large

Always pleasant and helpful. My benefits are run through right at the store, so no mailing in receipts. Really love this place and my kids like it too :) Keep up the great work North Peace Optometry!

Ali Khan

Great selection for kids glasses. Dr is great with kids

Emily Woodford

Fantastic Service, I didn't know this but if you have medical issue with your eyes Canada Medical Covers the exam. So, if you have an actual issue give them a call, you can afford to see an optometrist. I wanted to say that North Peace Optometry got me in literally the next day with my medical eye issue even though I had booked later in the week on their website. The doctors saw it was medical and they got me right in, which in Fort St. John, is rare. Dr. Black was fantastic, I highly recommend North Peace Optometry.

Wade Samuelson

Had a serious eye problem that gained more speed over a 1.5 year period that never did get identified properly here, after about 5 visits they recommended a $1400.00 procedure that I opted to get a 2nd opinion elsewhere on beforehand. My concern was not eye gland related at all, 2nd opinion identified on first visit and saved me a 1.5 year term of grief and I am currently awaiting my surgery with a neurologist to correct. To be fair the Dr Jordan Yurchevich is no longer with clinic so maybe things will improve with this clinic that I once held in high regard. my left side eye was 60/20 so you would think that would flag in the eyes of a professional.

Azalea Honey

Really good service. Great advise. Got my eyes checked here today was super happy with the glasses I got same day even.

Justin Lam

Very friendly group of people. I lost my suitcase that had my contact lenses while travelling to Fort St Johns. I called in and they provided quick service and offered me a very generous deal for the lenses. Despite being a stranger of this town, I definitely felt the love and care from North Peace Optometry. Thank you again, Colleen and team, for your generosity.

Mohamed Anwar

very good service , i had an issue and they solved it within 24 hours , good place , thanks Dr. Herriot and also thank you for all the staff

Mike H

Staff is very professional and fit me in when I needed to stop by for an emergency call. In and out with a prescription very quickly to resolve the eye issue. And didn't even charge me for the follow up a few days later. If I lived in the area I would definitely recommend them.

Adam Mcguire

Great staff and service. None better.

Kelly Giffin

Fantastic service! I had a medical/eye emergency and they got me in within the hour. Not only were they super helpful and thorough, they billed the visit to MSP so I didn't have to pay a cent! I have been to the emergency room and to my family doctor countless times with a very swollen eye and each time I get no help. The NPOC were just AWESOME!

H Ma

Great service. Dr Herriot fit me in for an emergency during his lunch. North Peace Optometry has the best selection of glasses for kids. Every time I praise a kids for their nice glasses. They always tell me they got them from Dr Herriot or North Peace Optometry. They also tell me that he has great kids prizes.

Mike Johnston

Great place to get glasses and an eye exam.