My special needs child has been with Dr. Kevin Clarke since 2009 thereabouts and Dr. Clarke has performed twice now the tube surgery for my child's ears to clear off moist collection for better hearing. My experience is that Dr. Clarke is great with kids and the surgery went on well and my girl's hearing, screened by Public Health hearing tests, has shown important milestones in hearing improvement as her special needs meant that she had very small ear canals that tends to collect moisture and clogs so this was a great help from the doctor. At what time on the surgery, I noted that the doctor had to performed a hundred surgeries that day alone! There is a huge lack of awesome ENT doctors (as in all specialization) and patients, if there are times when we get a happy face and at times not, I feel we too need to understand the amount of patients our doctors have to see daily, especially if they are also the surgeons on duty with a major hospital as is the case for Dr. Kevin Clarke. Yes, there are times where the consultation is very short and brief but for my little girl, that's about it, after surgery, regular 6- 8 months check to make sure the ears are doing fine and the hearing is improving - that's the deal so no lengthy process for her (unless surgery etc). Strangely, looking at the comments I did not find the Admin staff particularly obnoxious, I found that they were serious, yes, because they were on the job and acted just that on the job and working and was neither rude nor smiley, but not aggressive at all. I agree doctors could be friendlier and that may be a systemic stress thing where there are too few doctors for too many patients as the brevity seems to be the same for the eye doctor of my girl - wait 20 mins, consult 10 mins, sometimes less, sometimes more. For Dr. Clarke, at least there is quite a good flow and one needs not wait too long. Mostly, he knows his stuff and that is the medical we are seeking. Some appointments, I get to ask more questions; some appointments I do not get this as there is a queue outside.
Cedar 'zedar' (mom of patient)