We have all the information of real people like you who are using the products and services of Canadian Tire (Doctor) around Digby territory (Canada).
At the moment this business receives a score of 3.8 over 5 and the score was based on 127 reviews.
You may have noticed that the average of ratings is very good, and it is founded on a high number of scores, so we can think that the valuation is very accurate. If there are many people who bothered to leave their review when they are satisfied with the business, is that it works.
As you know, we do not usually bother to give reviews when these are correct and we usually do it only if we have had a problem or issue...
This Doctor belongs to the category of Department store.
Was in from out of province and the service department got me in ASAP to patch a flat tire. Great and expedient service here for sure!
One of the best Canadian Tires in the area! The flagship store does not disappoint for stock availability, friendliness of staff, and of course, display and decoration. Always fun to go shopping here!
Clean, have always found what I have been looking for. Just a fine Canadian Tire.
Tiny and cramped, but it'll do in a pinch.
Steady flow of people going in and out with no line up. Checking out was fast. No wait times.
Only Canadian Tire on the way to Ottawa from Northbay. Best gaz price are around this place also.
I love the Thursday flyer deals. I always find something great. Great return policy and this location has very helpful and friendly staff!
The staff was of great service!!!
Frustrating when you buy a scope at Canadian Tire to go on a muzzle loader they sell and you cant get the proper mounting plate . And there was no way to check part numbers.Even with the help of the counter person
Some of everything
Beyond impressed! Solved my problem with a customer service etiquette that everyone should aspire to. Steve went above and beyond (Dan too) not just fixing my issue but keeping me constantly informed of the efforts. Had they not solved the problem itself, they would still have my 5 star rating for effort alone.
Always love shopping at dog friendly places! Employees were very polite as well.
Amazing customer service. I've been shopping at the Pembroke location for over twenty years and would rate their customer service one star. The Deep River store is worth the drive. They go above and beyond.
Helpful and friendly associates
Love the store. Always find what I'm looking for - and more...
The go to place in Deep River!
So far has everything I need.
Worst auto service.
Great employee's
They had nothing in stock. And one of the managers there seemed pretty "useless" when I asked him some questions. Overall bad experience. Mind you the students that worked there were very nice.
Amazing staff & great customer service! The gentleman outside handing the carts was especially helpful. Thanks!!
Elliot lake Canadian Tire one stop place get everything u need
Younger staff is friendly, older staff not so much, waited in line forever, only one person in front of me???! They should have automatic doors to get out at least, especially if you have lots of items, they don't! Manager of the store is a good guy.
Had a lot of people help me out cause I had a bunch of things I needed and they where super kind and helpful.
Canadian tire has always been a "go to" for me.
Slow, no idea what they are doing for online orders. Staff was lost and undermanned
It was busy but that did not slow service
The Elliot Lake online service is a joke. When I placed an order online at 11:30 am, the Point Of Sale online inventory shows they had plenty of the item on stock. My store pick up was assigned as the following day. I immediately received a notice that the order is being process. I noticed the store inventory started to decrease slowly. The next morning, I noticed the store inventory slowly decreasing to ZERO. At 12:30 pm, I received an email that my order has been CANCELLED ( not by me ) and no rain check. Why did they fill my online order at the last second??? Filed compliant with a reference number to the corporate office. No response from them either. Everywhere else, Canadian Tire is doing a fine job building their online pickup service. Not here in Elliot Lake.
Best Canadian Tire around for product selection. I haven't used their auto repair section so I can't comment on that, but it's a nice big canadian tire and well laid out.
Worst Canadian Tire!!! Basically accused me of stealing because my babies diaper bag is a backpack. When we questioned the "policy" we were told that we didn't have to shop here if we don't like the policies. Rude employees and managers.
Had a great exoerexperat customer service. Annette was a fantastic help. She was professional, polite and fast. Thank you so much for the help.
Love shopping here, staff are helpful, knowledgeable and friendly. Usually find what I need and their curbside pickup works great during lock down. Keep up the great work.
Excellent service
Product was located by staff , Thanks
I spent $1000 on a new set of tires for my truck several months back. A few months later I started to get a vibration in the front. Asked about getting them balanced again, they agreed to do it free-of-charge. During the balance they discovered one of the new tires was defective and changed it. I was unhappy about having to pay for some environmental fee and to add the warranty back onto the new tire. I called corporate and was sent a gift card which more than covered the money I spent, and for my time and inconvenience. Now vehicle was pulling hard right. A couple calls to the shop suggested air pressure or alignment being the issue. Went and talked to Gord at Midas, he suggested swapping the front tires. I did that and the pull went away. It proved another tire was defective. I left it for a couple months but it seemed to float or wander weird. As soon as it snowed, now the issues became much more severe. Over 40 the truck was uncontrollable, back and forth on the road. Called corporate again about the tire...going to give the shop one more chance, replace the one tire, check the other two. With appointment made, I went in, Robert the Service Manager met me with a smile and a handshake and said he’s not messing around with this, he’s just going to change all 4 tires. Boom. Done. I was happy with that. But he wasn’t done, does a 4 wheel alignment on the truck (had one several months before, but doesn’t take much to go out again). No extra charges to me. I’m so impressed that I have to give them 5 stars, and I’ll go back! If I, or anyone has an issue in the future, talk to Robert. He’s really good, showed me nothing but kindness and respect and restored my faith in Canadian Tire!
Bought AA batteries.
Poor experience. Lazy cashier didnt even look to see if there was the product we asked for and said they were sold out. Go to the exit and see the product was marked in stock.
Excellent store. One of the best Canadian tires I've ever shopped in. Great staff....very helpful. Washrooms are always clean as is the whole store. items are organized making store easy to navigate. Shop here often and never an issue.
Great curb side pickup!
Always the cheapest gas between Ottawa and North Bay
Great service. Easy to find items.
Great staff, was very helpful went out of her way to help even though it wasn't her department..
They had what I needed
Got some really good deals.
Good store wide range of household items Sports items hardware furniture Garden items tools pains so quite the big General Store and good prices Good Day discounts sometimes if you go in the sale season and the store stuff is really friendly and I really like this store for my general purchases
This is my favorite cdn tire in the area. Very clean and very friendly staff And my new favorite place for tire balancing. I went to 3 different shops trying to get a shake out of my brand new Tacoma including the dealership and cdn was the only one who gave a perfect tire balance. My new truck drives so smooth now
Parts Department (Justin) had the Audi grade coolant ready for me when I walked in the store (called ahead). Then the service department let me pull into the garage and someone filled it up for me, no charge! Well done. :)
Great spot for car parts, parts counter is less busy than Pembroke CT. Also being just off the highway makes it easy to get there.
Hardware department the SKU number should only represent the individual piece not a box the Box already has the SKU number on it and price. wait a long time to get the correct SKU number they should change there set up and only put sku of one piece.
Store was clean. Selection was plentiful and clean. Prices were as expected. BUT... Half hour in the store and not one attendant came to see us.
Best general store in niagara
(Translated) Like all the others (Original) Comme tout les autres
Canadian Tire is very helpful clean customers are getting help
Tipical
Ok
Great and fast service Professional staff Auto service is really good
It was ok but could have better experience.
Staff is always friendly great specials
My favorite branch. Great staff and always clean. The urinals smell fantastic
Excellent Service. Organized Curbside Pick-Up. Covid protocols strictly followed.
Easy to find what your looking for. Big store. Lots of staff. No long waits at the tellers
Love this place.
Fast. Best curbside service of any Canadian Tire.
Costumer service is nearly non existent
Great for all needs
Fast, friendly, good product selection
Stop the practice of discriminating against the mask exempt. Your company is NOT following the municipal government by-laws. Claiming it's "private property" is a disturbing legal tactic and discrimination plain and simple. I will NEVER shop at unCanadian Tire EVER again. Your covid-natzee protocols are unacceptable and disturbing. I was told "I'm just doing my job" and "I'm just following orders" are NOT acceptable statements ANY human should EVER say. Congratulations! The word is spreading, day after day, week after week, fewer and fewer will be spending money at unCanadian Tire. You may not see it in these reviews but you will see it on your dropping sales receipts. Don't bother responding "owner", I will NOT call the useless Corporate Customer Experience Team, they will not do ANYTHING to remedy this situation, only you can by ending your discriminating protocols.
Rude cashier but customer service good
Too small. They need to upgrade some day. Small selection.
Nice clean store. Easy to navigate and customer service is amazing
Called in the morning for an old change and they squeezed me in on one of the windiest days in my l life of winters. They assisted quickly and professionally. Great manners and appreciative of my time. Good job!
It's a Canadian Tire store... same as any you've been in before only a bit older. Pretty much has all the things.
Great people. Put a tv aside for me as I was 2.5 hrs away.
I had some issues this last time I went there, however as I was leaving the parking lot in my vehicle, one of the older women that works there asked if she could help me. And I was able to get my $200 item. It's a very busy place, the staff is hit or miss, the good ones are so busy they don't get to stop.. while the other ones stand and look at the wall. I would go back, but it's hit or miss.
Very good. Very friendly and helpful people.
Just a vit hard to find some stuff
No 12 gram co2
Great retailer helpful employees and clean store with good prices
Small store, doesn't have all the goodies Canadian tire usually have.
I have been a Canadian Tire shopper for over 40 years and seen them come a long way from a small storefront to the large box store of today. Rarely has there been a shortage of a product I needed and their policies such as rain cheques or returns are excellent. One remarkable thing which says a lot about a business is staff retention. Many of the staff have been serving me for two decades or more. Generally knowledgeable, helpful and friendly. The new hires seem to have the same ethic and I look forward to dealing with them in the future.
Great place to get garden supplies, tools, sports equipment, or even to get your car fixed at the garage, but it is pretty expensive in there for my liking
Great place for quality knives
This Canadian Tire store is excellent in Elliot Lake Ontario
Always have whatever you want to down to the most particular item, its amazing
Always have great service here.
No organization. Rude staff. Didn't feel valued
3 things I want to comment on; 1. The staff in 99% are very nice and helpful but VERY UNDER staffed. The 1% sucks when the manager is not available. 2. The items on sale are poorly marked, often NOT on shelf, nor is the price. The store itself, is too small. 3. The electronic price check is a joke; If I want to check the price guess what? It directs me to check the price elsewhere!? I don't shop there if I can help it. I avoid it if I can help it but most times...I don't have a choice. The entire structure and function as a store TOTALLY SUCKS!!!
Got the perfect lures for my tackle box. Tons of lures
Great place
Excellent service. Brand new store.
They have a nice covered area to keep you warm waiting in line.
Canadian Tire is my go to store.. always has been since I was a kid. The have started modernizing their stores and getting z little more competitive with thier services.
Big Boy's Toy Store!
Best Canadian tire around hands down. Will always give you sales prices if you missed the sale unless some crazy 3 day sale or black Friday sale and usually has lots of stock. Store is usually clean and staff can usually be found within a few aisles of looking.
I purchased a bike for my son and didn't realize it would be way to big for him (my fault for not measuring better). as i did curbside pick up i was told that i had to take the bike and would not be able to return it until the 2nd of June. I thought this was odd so i called corporate and was told that they could of canceled the order but because i took it there was nothing that could be done. worst customer service i have received from any Canadian Tire...
Great store, always have what I'm looking for in stock.
⭐Friendly staff ➖Though there seems to be few of them ➖Isles are a bit narrow ➖Usually doesn't have enough items to meet the demand (especially for items in the flyer) ⭐Gives the feeling of a small town hardware store apposed to a big corporate run box store.
Large selection of supplies, including some things you wouldn't expect. Location on the highway is extremely convenient.
Curbside pickup was far from quick....two guys can only do so much but didnt expect 30 minutes.
They had everything in the flyer we wanted and very friendly staff. Need I say more
It take longer Time to shopping I don't like this way
Good location good selection okay prices but unbelievably busy at lunchtime today. What the...????
Love it here. Friendly staff, always willing to help
I found some body right away that helped me. My item wasn't on the floor, so they made sure somebody else could get it and load it for me.
Great store. Helpful employees.
Really nice and friendly people, Love how the skates sharpening is cheap and easy!
Good service. They knew their products
Friendly staff. Unfortunately, the website often states they have a product in stock that is not actually there. Still, it's my adult version of the candy store
Nice store, well maintained and a good selection of items. Better then most of the other Canadian Tire's in the area due to it being one of the newest ones
Actually no star for this store at this location ( deep river Ontario Canadian tire ) Our car stock there and they didn't do anything to help at all ! They didn't even lend stuff we needed to fix the car ! They were supposed to be open by 5 pm on Saturday but they said they booked for the whole day and they can't help us and our case was emergency ! I don't like the store specially the garage ! As a human being they should be there to help not just ignore us and tell us don't make a mess stuff like that ! The customer service is below the zero there ! No star for Canadian tire at this location ! Watch out guys don't expect any help from this special store !
Didn't appreciate being watched like I was going to steal. Was lots of customers in the store, yet I had 3 staff encompassesing me the entire visit. Store was clean and tidy though......
Cashier had quite an attitude. Not very professional at all.
I’ve been to this Canadian Tire a few times for minor work on my car. Staff is always polite and friendly. I recently was quoted a reasonable price to get my breaks done from another shop and over the phone got a similar quote from this Canadian Tire. I decided to go with Canadian Tire and dropped off my car. After the work was done I was surprised that the total was actually $60.00 less than what they had told me over the phone. The work was also done in a timely manner even though they had to bring in a part and somehow managed to order it and bring it in the same day within the span of 3 hours. Kuddos!
Large store with very good variety of products.
lots of great buys of everything
Great customer service and they allow you to bring your dog inside. Who doesnt want to shop with their furry companion?
Good place to shop. You can donate your Canadian Tire money for jump start. Very nice place.
Had good help from the plumbing department Saturday
Great place to shop
Good price
Best deals
Needs to be bigger and updated on stock
Store looks amazing all lite up with Christmas lights. Glad to sse its says MERRY CHRISTMAS. Not happy holidays
Terrible. Went several times over the summer to buy high end items that showed in stock but "can't be found." Some staff is fabulous, others are quite inefficient. One of the worst Canadian Tire stores I've shopped at.
Busy..stocked shelves
Good store. Hard to find things right now, Because of renovations. But lots of staff around to help.
Good staff has what i need though the isles are kinda cramped
we wanted 2 tires but neither of the 2 men working were willing to help us booked solid they said try Walmart
great store. Good sales and great customer service. Satisfaction guaranteed
It's Canadian Tire. If you need more details ..pop into one !
Why are there 8 EMPTY BAYS?
Was at store at 8 am on June 11th, only a few minutes wait to get in, super clean carts, and whols store was moving like a well oiled machine, check out took a bit but the line kept moving, glad to be able to head back in-store again
I want to thank Grant and Brandon Service dept at Canadian Tire Deep River Ontario for going above and beyond to help us on our way. You guys are the best
The service is always great thanks to Doug
Worst Canadian Tire I've ever shopped at. Poor inventory, management and most of the staff. I now shop only at the Espanola CTC.
Very large well stocked store in deep River
They have everything
Impressed! I decided to try to take a drive out to your store which is 20 minutes away from the store in my city. After placing an online order with the local Niagara Falls store Sunday night for store pickup. (for something in stock) I heard nothing for a week and could not call the store as all it said was voicemail full and nobody would answer. Even though it meant losing the sale price as it had ended the prior day i decided to call from the parking lot to the Welland store. After only 2 rings keeping in mind this was the first official day you could shop in store in over a month, Steve at the customer service answered and what an absolute delight he was to deal with! He took care of my needs checked availability for me and then had it brought up to the customer service desk. I waited in line and when I walked in Steve was there with a smile on his face and my smoker on the cart already! To top it off he even honoured the sale price for me which I was not expecting. I will continue to drive the extra 20 minutes because of the incredible customer service I received from Steve and the team. He is proud of his work and his team and it comes through in the way he treats customers and staff. where I work we pride ourselves on customer satisfaction and Steve shows that pride for the store. What a great asset Steve is. He didn't just want the sale he wanted a customer and you have one in me for sure! Thanks from your new customer Ralph!! Please let your staff know to show my appreciation, if they need a Hyundai or Nissan I will give them VIP partnership pricing at either of our Niagara Falls locations. Niagara Falls Nissan or AutoValue Hyundai, Just mention that they work there and we will take care of it.
Very helpful staff. Good inventory selection.
Quick, friendly service, they were very helpful at the automotive desk. The cashier was very friendly as well. Great store, great service.
Great deals, good service. Could use a bit more smiling:) Also, assistance on the floor. I am pleased to shop local and support our businesses in Deep River, ON.
I have always found the staff friendly and helpful, and the range of products is great.
By far the best Canadian Tire I've ever been too! And it's in Welland!
Great job with a no-contact online pickup experience.
Clean, not like some of the ones I've been too
Their salespeople are smarter than the ones at CarQuest
Always well stocked and the most knowledgeable staff. Very friendly and well run!
Received good and quick service.
the workers fallow you around the store and continuously ask you if they can help you with something,even after you said you are ok.. it make you feel uncomfortable. if i wanted help i would ask. i would rather drive the 1/2 hour it takes to get to another Canadian tire location rather then to give this place my money.. they shouldn't even me getting this 1star rating but i cant find the option for ZERO.. Losers!
Considering our circumstances, safe, friendly and organized place to shop.
Gives you hard time for price matching.
Really really disappointed with the customer service here. I purchased a bike here and the staff seemed disinterested in their jobs and annoyed that I needed their assistance to get a bike down. I then needed assistance with removing my front tire of the bike to fit it in my car and they said we would have to remove it due to liability reasons which we understood and said that was fine as I knew how to remove the tire. The staff that I had been dealing with brought up the wrong tool twice and then removed my front tire by himself anyway after being told not to by management with the incorrect tool and stripped the bolts to the bike that I had just purchased. We mentioned this to management and she denied it ever happened and refused to look at cameras because her staff ‘never removed it’ even though me and my partner both stood there while he did. The service was overall disrespectful and very disappointing, we ended up dealing with our issues regarding the purchase at a different Canadian tire location as we didn’t feel comfortable continuing our purchase at that location after such a ordeal. Will not be returning to this location for anything… extremely disappointing.
It's a Canadian Tire. Well kept store, they dont have much for footwear, but variety for most other things is great. I'd rather get things here then Walmart most of the time.
Their covid signage is perfect. Very safe and convenient shopping experience.
Welland Canadian Tire, as always, was excellent. I had to do a return and then pick up an online order. I was in and out in 10 mins. While I didn't have my receipt for my return, luckily the purchase was made using my Canadian Tire credit card, and so it was super simple for the clerk to look up my original transaction.
Always good for a bargain or two, weather you need it or not.
Thanks to all workers there. Great jobs, nice smiles!
Love it . Clean ,staff always ready to help
Quick in and out stop got gas and a few drinks. Was fast and easy.
Free trade, Globalization and corporate greed have made it difficult not to shop at these publicly traded giants.
Awesome place
Love this Canadian Tire! Always a great set up of seasonal displays and a wider variety of products.
Today I tried to buy a new battery for my lawnmower by going through the auto entrance. After all that is where the batteries are kept. I could not get into the store without a tremendous amount of trouble. I am in a walker as I have a broken ankle. Turnstiles cannot be used in a walker but it did say to use the other side, which I did but that side does not open and if it did there was a bin of goods in front. Seems Cdn Tire wants you to walk through their entire store even if you are in a walker or wheelchair. I bought my battery and by the time I got to the car after all that walking I was and still am in a lot of pain. Thanks Cdn. Tire. Can't say when I'll be back.
Great store, lots of inventory.
Good sevive
It's a CTC - not enuf staff or they r all hiding
Nice clean location. Helpful employee's as well.
Great store. Awesome displays
Not a fan. I never get help from staff..ever....never a greeting or friendly face. They always make you feel like your in their way! Cashiers have been pleasant tho.
Always find something I wasn't looking for at a great price. Staff always make you feel welcome.
Good selection of products
Always our favorite stores.
They have really great staff and they are very knowledgeable. You can also order online which is a feature I love.
Darryl in automotive is knowledgeable and friendly. I highly recommend coming here for your automotive needs!
Very nice cashier
My deaf father and his legal translator are not welcome because of his disability. I will NEVER spend a dime in your establishment for as long as I live. I wish only ill will towards you.
In my son's words it's the MAN store.
Overall I like this Canadain Tire the staff is friendly and approachable. The auto shop always is helpful.
Awesome Christmas display I love it
Like the store wish it was bigger so much stuff jammed in a small store .
Great deals at this store
Horrible auto dept. Said 45 minutes made and appointment was 5 minutes early and tuke well over an hour and a half
Stopped at the garden center for a few things and had to walk through a VERY private, very inappropriate conversation by the staff. No greeting, nothing. Had to interrupt the same private conversation 15 minutes later because we couldn't find what we were looking for. We did get a polite answer but it was very uncomfortable having to interrupt to ask. Will not be returning with so many other Canadian Tire stores close enough to go to
One of our regular go to places. Good selection from housewares, tools and hardware, camping, and automotive supplies.
Quite busy on a Saturday in late November, but all the staff were pleasant and very helpful.
Good selection of guns and fishing gear.
In my opinion it is a cluttered mess
Store was clean especially with the rain/snow
I was at my wits end. Had a Canadian Tire product I had purchased that required a replacement part. I tried and tried from Montreal to the US to China to source it with no luck. Finally I gave up and went to the store. They were able to locate my purchase without a receipt and upon listening to me the Manager offered to swap it out for a new one. I was extremely relieved. Especially since not being able to be in a physical store since lockdown. I am so done with this disposable world that makes products for replacement after a couple years. You pay good money for things, you find a brand or product you like and just like that it is irreplaceable or fixable. Thank you for making this customer happier with a simple solution.
Staff is always friendly and helpful,found our items quickly and paid even more quickly.
Stopped in on June 27/18 to check their Mark's clothing section. Good to see that clothing department integrated into the traditional Canadian Tire store. Was looking for "no-fly-zone" pants, but supply was limited to 1 pair of pants and several shirts. Sadly, did not have what I wanted, but the supply will increase for this new product. Good to see the expansion of the items for sale.
went to the auto parts. staff was helpful and polite. had to order stuff. hopefully my parts will be in soon.
A large Canadian Tire that is clean and has a great selection of tools and available and friendly service.
Understocked, failed to locate inventory several times.
Very small, cramped store with tiny isles and small inventory on hand.
They always have the best selection of hardware and tools
EXCELLENT, friendly and professional service!!! A great shopping experience.
The layout of this canadian tire is a joke. The aisle numbering system makes no sense and its impossible to find specific items in store.
Friendly service. They had what we wanted. The layout did feel a bit tight, but that was probably because it was a couple days before Black Friday.
The associate was very helpful and fast. Great service and had what I was looking for in stock.
I should have gone to Welland as usual! I believe the guy who help me is Darryl. I drive a lot in winter (very long commute). He showed me the winter tires and all-season. Just knows his job thank you!
Big store lots of selection
Best canadian tire ive been to yet Huge selection compared to other stores
I love Thursday flyers. I always find a great deal. Great return policy. This location has very helpful and friendly staff. Sizable store with large comfy aisles. It's a good one!
Awesome staff good supply great customer service… Reno’s look great just have to get to know it …
It's frustrating that the actual store isn't open but I went to canadiantire.ca is an easy option. ????
Staff always helpful and pleasant
Had a terrible experience at the Port Colborne Location. Came to welland and they sorted things out straight away and treated me like a valued customer. While waiting for them to bring out my pressure washer from the back I browsed the store. The staff were amazing. Asking what they could help me with. I ended up buying a bunch of stuff because they were just so darn awesome how could I not. I’m a business owner and manager and I can tell you this is how to run a successful business. Very impressed!! WELLAND CANADIAN TIRE IS AWESOME!!! Port Colborne- not so much I’m driving to welland from now on !!!!
This is a smaller store than I am used to but they seem to have a fairly good selection of items. They are in the process of changing shelves at the moment
Great customer service. Very friendly and helpful
Super nice staff helped with getting the best deal on some patio furniture I was looking at. Helped me through the whole process and even loaded it in my car. Wonderful experience.
Very beautiful part of Nova Scotia
Good gas prices
Fairly well stocked for a small town.
The only 1 stop shop for car parts, camp supplies and outdoor fun between Pembroke and North Bay.
It is a great clean store and the staff is always helpful.
Huge open store,m. Had what i wanted. My locsl store had zero stock
Had trouble finding product, found peter who helped me and was very polite and a++++
Droped a tire off to be repaired at 9am. to pickup at 11am. When I got there at 11am it was not even touched! Besides they wanted $20 . to just put it back on the car. On top of the $38 to fix it.. so I took it to Choice Tire got it done for $28. put back on. So i will never go back there again.. There service dept.. needs a major over haul.. Starting with the service manager..
Curbside was fantastic. Put my order in. 3hrs later I was able to pick it up!! Great job!!
I love this Canadian Tire store. They always put the customer first. The store is well organized and well stocked. My favorite Canadian Tire in the region.
Great service
Good times every time at Canadian Tire!! Love this store!!
why did they get rid of their wifi
Very friendly staff who are nothing but helpful, Clean store with a good layout.
I love this store, great people in the car department. Huge selection of items but man...their online order pickup can do slightly better. Ordered a tent online the pickup ended up being a hassle even though I had received a call telling me that the order was ready. Other than slight inconveniences here and there the attendant was nice.
Excellent! Have had to return 2nd pairs of boots, no questions, no problem. Just bought a 3rd pair, different brand at another great sale price. Sure 3x is a charm. Everyone helpful and pleasant.
Its ok...prices are usually good, produce can be iffy sometimes
Went to get a soda stream and the employees were extremely helpful
Currently doesnt have a proper license to sell items like ammo.
The is one of the best Canadian Tire stores I have ever been too. Extremely clean and it's huge, the hunting/firearms selection is excellent.
Great auto and in store service. Like small town.
What an awful curbside experience. Throughout COVID the worst curbside pickup I've had yet. Was the only person in the queue for my order and still nobody came outside after 25 minutes. Had to go in through the opposite end of the store, and was also lectured by staff for jogging across the store to get my order. Will be telling everyone I know not to use this service here.
Good service
Fast friendly service and usually have everything in stock
I have to say being oct 20 and to see since last week christmas displays go up before vetrans day and before halloween makes me not have store brand loyalty. Let one holiday pass before you ram another down your throat.
Only curbside pickup
Great staff, clean, well stocked store.
Nice place
I found the young man I dealt with was very helpful friendly.
Jason (owner)fantastic guy . Trust worthy ,reliable and honest. No more looking for a mechanic for me.
Stuff in the clearance section wasn't actually on clearance. Even though the tag said one price the system lists it at full. So instead of getting the price as marked I'm told the system trumps it. Usually the store is always excellent except that section
I drive here from Niagara Falls if I have the time to avoid the Montrose location... These guys don't right. Great friendly service...big clean store...normally has what your looking for. Well worth the detour...
Small Canadian tire
Nice lil CT store
The staff were very helpful.
Pog
It makes elliot liveable i guess
Good parking, clean and clear entry way with knowledgeable staff.
Quick curb side pickup. Nice staff. Tokyo soon to go in store for me. Appreciate curbside. Hope the store enforces social distancing.
Went for oil change 10am I was told that I can leave car and come to pick it up 5 pm
Your shop away from home it's the best place to pick up your park car parts and your oil for your oil filter changes you made a mechanical needs you need like ball joints tie rods it's all there pick it up
A "China Tire" like other Canadian Tire. Staff is helpful.
Dirty,massy and unplaesant personal. I am surprised. Boris
Extremely slow check out
Went in to kill some time awesome stock in store
Staff are always nice and the store always looks good!
New covid curbside pick up. More spots are needed. We waited a long time to get a spot then waited 15 min for the item. You have spray paint.. make more spots. Jussayn
Everything you need
Need more people working, we as customers should not have to look for a employee to find something!!!
My go to place for almost anything but food
Went to go get some parts for my old Pontiac and I was telling them about the information about my car and they didn't even help me go and get the stuff that I needed off the shelves they just said it was over there and they gave me the information the customer service is horrible.
Best floor service anywhere. The Automotive dept.(mechanics)leaves a bit too be desired ????
Never will go there again I bought the wrong product n they wouldn't give money back
Beat Canadian Tire store I have been to. The staff are always very helpful and will get you the best pricing if you ask, did not know they will back date sales untill it was offered to me...wish more stores did this.
Solid store. Great staff. Good company.
Excellent small town Canadian Tire. Great selection with most things in stock. Staff is very helpful and location being right on the highway makes this a great stop for travelers. Weekends can be busy, but overall a great store.
Always clean with great staff
Had good prices
Quick shop got all I needed.
Usually helpful staff... Sometimes hard to find stuff because it's so big... Service desk front and center is awesome!
Nothing to say. Will travel to Espanola anytime!
It's Canadian Tire what more can I say
Always a good buy here
Didn't have what I wanted. Staff helped with a substitute
Had awesome service from the paint dept. Helped me find everything I needed.
3 visits since the pandemic and satisfied evey time
Always has what's in the store flyer. Great staff also.
Curbside pick up is so fast and easy. I have started ordering from Canadian Tire more and more to switch off from using Amazon. Staff are friendly and orders are always accurate.
Friendly, helpful staff. They went above and beyond to help us!
The store is a disaster. Rethink what your doing, because whoever set up your social distancing efforts. needs to be fired. I'm quite confident they had no idea how many people are actually in the store.
Had the $5 volleyball I've been searching for for like a year in stock, love to see it guys. Keep up the great work!
To much pepole and not anouff to by
Poor customer service, struggling to accept a return.
They have what I'm looking for
Who doesn't love Canadian tire. Even online is tolerable
Went to canadian tire welland and got them to do undercoating,took a look when l got home and it was a through job,it is soaked under there,and coated well,its my 2nd vehicle l have had in there for that,so far,so good,will see how this winter is ,and how it stands up.
Average Can tire
Worst CT in Southern Ontario... Have tried buying product here and every single time forced to return because of faulty builds, today was a cooler that was broken inside the box, only reason for 2 star is they don't question their poor quality products
Huge selection and always has sales on.
Always great deals at this time of year.
Big bldg..includes Marks inside Lots of parking Clean and friendly staff
You can find everything you need.
No one has a PAL to sell firearms on Saturdays and the sports (hunting/fishing) has next to nothing.
Pretty spaced out, line ups a little long but other than that good!
Didn't buy any tires, but they have good extension cables.
7 cents per litre in Canadian tire money on the card on Tuesdays
New owner/manager has improved this store dramatically. Staff are helpful
Good. Always good stock of batteries. Free testing
Store is very clean easy to move around. Staff are very friendly and always willing to help. Add bonus very dog friendly your furry companion is welcome!!
It was fine. They had what I needed. Friendly staff!
Very nice staff beautiful Christmas set up great covid protections super helpful
Great store with helpful staff, can be slow but it can also be busy.
The only store for Christmas decorations.
Wow! So I went today for tire service and the auto manager Rob was extremely nice and honest about the wear happening on my car due to its alignment issues. Because I still had the protection from when I originally bought the tires from this store, he offered me an alignment and 4 new tires put on, essentially for the price of 1! On top of that, they drove me home so I could wait there and get some other things done until the work was complete. Amazing service, very happy I went in the store today!
Purchased coffee maker and small ottoman. The young man who helped us as very friendly and had excellent customer service skills
Always a few good deals weekly
The "go to store" when you need something. Very clean and organized.
Poor customer service. Pat at the front is great ????... if you get to talk to him. Others can be pretty useless
Overall a 4 out of 5 but when it comes to tool quality for value it's a 3 or less.
I would give zero stars if it was possible. My wife wrote an email complaint to the store owner last week about a terrible experience we had with the clerk who was on duty at the service desk. Have not heard a word from the owner as of yet, five days later. I noticed that the owner only seems to respond to the good reviews on the web site. Some of the staff need retraining in the customer service department. I will no longer be shopping here in Elliot Lake at this Canadian Tire store, I will now be going to Espanola if I really need anything from Canadian Tire.
Online inventory indicates one or two items but when you get to the store there are none.
This is my favourite Canadian Tire in the Valley by far because it carries everything that you cannot get at the other locations, from niche items to daily fix-it stuff. Well organized and great staff. I have used their Pickup service and it went well!
Good store, well stocked always
Always great service
(Translated) I do not speak English and the girl speaks French super her (Original) Je parle pas anglais et la fille parlais français super sa
Great customer service!
4 employees behind front desk all grown women almost walked put poorest service i ever had EVER
Knowledgeable Staff followed by Great Deals On Stuff I Was Going To Buy Anyways !!!!!!!
Just like any other Canadian Tire.
Great store, cashier not very friendly, however it was busy.
Small town Canadian Tire store with a decent selection.
The one star says it all, most would agree.
The worst place to get service ! Now I know why People call it....... "Crappy Tire"
They were very rude once again...
Unfortunately they would not let me give them a zero star rating, I recently took my Cadillac to Canadian tire for an alignment, keep in mind that I just had 100 point check at one shop another to have tires balanced and installed for winter, and yet another shop to have a tie rod end replaced, hence needing the alignment, all three shops checked the suspension and steering components and all of them told me the car was solid. My wife dropped off the car at the service center to have the alignment done, all they did was ask her for the keys, she went shopping for a bit half an hour later they called her and told her that they were running a little behind that it would be a little longer, no other words were spoken. She picked up the vehicle when it was done drove it home, parked it. The next day I took it out for a drive to run some errands and the whole front end was rattling, so I took it back into Canadian tire, they put it up on the rack and then told me the car now needs 3 ball joints a bearing and a stabilizer bar. The car did not come in with these problems, because if it did they should not have done the alignment in the first place. If it did have any of these problems with it, the procedure at any shop, is to call the owner and tell him or her, that a problem exists and that the alignment shouldn't be done until the problem is taken care of, otherwise you're doing an alignment on a loose wheel and will only need another alignment once the problem is fixed. But I'm not taking this laying down, I am having professionals look at my vehicle, & I will take the appropriate legal action once that is done. To cover their behinds they told me that I only asked for an alignment, nothing else, but before I spoke to them I had called another Canadian tire enquiring about their procedures, and they told me that it is regular procedure to check all the steering components and wheels foreplay before you do an alignment. I would think twice about taking my car to the service center at this particular Canadian tire. And to top everything off they called my wife a liar. They lost my business. I will drive to St Catharines or Niagara Falls before I ever step inside those doors again to purchase anything. I am very disappointed. I used to shop there a lot, instead of doing the right thing and making right a mistake made by one of their employees,(everybody makes them) they would rather lie, call their customers liars, all to save a few bucks. WOW!
It would be great if big corporations were open for the people and help the smaller businesses too.
Bought a TV there 65 sharp it stop working but because I through out the box they will not return it. So make sure you keep the box till your warranty runs out. Maybe the manager should tell people this every time you but at T V get the giant box it comes in around. So disappointed with this store funny thing I guess the manger is known at other Canadian Tire stores for him not understanding how to manage his store and that came from another Canadian tire store where the manger there resolved the problem. And I didnt even buy the TV from that store. So I'm glad that store was worried about my business and didn't want to lose a customer. So after I wrote this review the said next time they hope my experience will be better LOL I WILL NEVER RETURN TO YOU STORE YOU HAVE LOST ME AS A CUSTOMER SO BY JUST THAT REPLY AGAIN IT SHOWS you THEY DO NOT CARE ABOUT THE CUSTOMERS IM SURE THE SAME MANGER WROTE THAT RESPONSE
This is a great store, lots of products and always friendly floor staff and cashiers.
(Translated) I parked in the parking 10 minutes to repair my truck and I was crunching the worst parking was empty (Original) Je me suis parquer dans le parking 10 minute pour pouvoir reparer mon truck et je me suis fait crisser dehor le pire les parking etait vide
This mailbox only takes flyers from CT. I love all the CT stores. They got good gear and clothes for guys and gals for all seasons of hunting and fishing and the coolest new products at reasonable prices. Tools are no hassle return policy if broken. They keep the customers happy and loyal. The automotive department is just as good. Tires prices go on sale often. Reliable car/truck service, honest and easy to read work invoice. Comfy waiting room while your vehicle gets worked on and you can see the work being done. Called on many occasions to have work done or tire changed and I’m in the same day or within the same week. And now dog friendly. Way to go!
Horrible service, they dont follow their own corporate policy of enforcing the Scanning Code of Practice (they don't even understand how it's supposed to work) the only reason i gave two stars is due to their fantastic service in their Auto department. Will and the team are awesome.
Ran out of stock of snow shovels. Not their fault given the snowstorm that blew in the day before, but just fyi if you are heading there looking for one before they restock
Don't try to find anyone after 8:00 pm. 24 hour service ? A foreign concept in Deep River...
This last visit to Canadian Tire was awful. We were to pick up a kayak, which was purchased as a gift and to be picked up today. We went there and the kayak was nowhere to be found!! Five or six employees muddled about for over an hour, with no success finding the paid for kayak! My partner, because of a trip planned this week, purchased another kayak at $100 more than the one purchased, as a gift. Further to that, last Fall, I purchased 4 tires and some other items valued at over a thousand bucks. When I got to the till, the cashier asked me for around $300. I mentioned that couldn't be correct. She could not have charged me for the tires, which were $600. After a few minutes, fussing with the till, she assured me that the amount was indeed around $300. I paid her but when I got to my car, I could not leave the parking lot. I went back to the store, explained what had just occurred. I insisted there was an error and paid the $600 for the tires!! Cashier training: fail!!
Excellent greetings!
A smaller outlet, but big on selection. Web delivery available from the online store too!
Love how I'm offered help almost immediately after I enter this store.
I have been to several canadian tires dozens of times in my life and have never encountered someone as hostile as the manager Sarah at this location. She was very aggressive even when I tried to be extremely kind and give her excuses she was snappy, rude, shut me up and only escalated the situation as opposed to de-escalate. I truly pray for her and think this location should strongly consider some additional training or a new manager. It pains me to write this but something should be done. All of the other staff were kind and we had very pleasant interactions.
Dismissive staff. Selection is good and sales are decent. But the teenagers they hire happen to be incredibly rude and it really shows they have no interest in being at work.
I was offered help, i didnt havr to hunt someone down. Clean, organized and friendly knowledgeable staff.
Employees very helpful!
Great layout that allows you to flow through the store. Clean, well managed and friendly staff to ease your mind if you have questions. Will be back!
Always good
Like any other Canadian Tire for prices, but the staff seems very friendly and knowledgeable enough.
Fine. Keith
I stopped on a long drive to get fuel because i was almost empty. Did a pre authorized transaction at the pump and then tried to pump fuel. Absolutely nothing came out so I stopped trying to pump and saw the pump slowly increment as if it were giving me fuel. I went inside and told the millennial attendant what happened to which she responded ‘Ive never seen that before... thats a transaction you did outside. What do you want me to do about it’ She didn’t find it believable my receipt for 0.17 cents was maybe the result of a problem. I guess she thought maybe i was trying to scam .17 cents of fuel.... she asked what i wanted her to do so i asked if she could leave a note for someone who cares about the business like a manager. She said no, because ‘she has never seen that before ‘ I asked if she could explain why its not pumping any fuel at all. She said no, try it again - it will work. And repeats that she ‘has never seen that before’ I ask if she wants to come outside and see it right now. She says no. Im at the closest pump to the front door. So like a fool i go do the same thing. No fuel, and after i stop pumping it keeps charging me a few cents every few seconds. This time i video tape it. I want to walk back in and show her at first but it occurs to me, she doesn’t care in any way. She refused to walk ten feet to see it, or even look at the camera. So i leave and make a dangerous drive on fumes to a real gas station. Also i called my bank and reversed the charges, wrote this review and will share this story on facebook.
Your number one place for cheap Chinese made garbage for sale there.
Just about a one stop shop.
Easy to get around
Store can get crowded. They're expanding / remodelling now. Sometimes staff can seem a bit grouchy or snappy with you. Online orders could be better as the app will tell me it's ready when it's not and staff will act like it's my fault for coming early.
The staff at this location are great, I just bought two kayaks here, and its where I buy most my fishing equiptment.
Too big
First time shopping since COVID was June 10. Customer care situation advsd me go to isle 4. I didn’t know to go around, got scolded by 3young workers. I should have brought in my cane. I’d been waiting longer than usual for caa in a utility trailer with a bad back in 30degree humidity, leaving a very emotional situation. Second time shopping July 13, didn’t have what I wanted. NO ONE being told going wrong way & Many going wrong way. Found top I like but purchased wrong one. Ordered online next day. They canceled order no longer in stock. I stop in 3days later &find multiple units in stock. Lazy? Don’t care? I’m no longer shopping at 118 Welland. They don’t care about the store. The men don’t care or have compassion, the Ladies do. Kudos ladies! Dan always has his head down at his desk. He used to be a lot cheerier. Not a nice greeting coming in. The store has gone way down.
Tires round products sound|
My dog and I liked the pet section.
Great return policies. Wish they would carry more brands instead of trying to sell and make more of their own brand of products.
Honestly, time after time, this is not only the best Canadian Tire location, but really is the best hardware retail I’ve seen from Niagara to Ottawa! From the very friendly and knowledgeable staff (Steve and John have gone the extra mile) to the quality of goods available, it’s such an easy and reliable choice...especially in a pandemic! Customer for life here. Thank you.
You know, Canadian Tire used to be mostly auto parts, been going there for close to 50 years. Over time they have added to there product range and now sell most household and gardeners goods too. Shop wisely for amazing weekly specials! Picked up 40 watt solar panels for 70% off today, solar power to run our greenhouse electrics.
I love our CT, always someone to help when I need it.
Well stocked and expanding. Lots of construction currently.
Curbside pickup great job dint wait long and the staff was very friendly and helpful
Rarely ever the stock in store though shown and promoted online.
I shop here a ton. Never a problem when I need to return something if it breaks or it wasnt right.
Good fishing equipment. Had what I was looking for at a competitive price . Staff were very helpful
I love the salesthey useally have 50 to 75 percent off certain things I'm always checking the flyer
Found what we were looking for and a few sale items
Excellent online order pickup procedure. Well organized and efficiently run.
Had some of what I needed.
Positive
Losing its place. Quickly turning into a dollar store. Holiday displays are a disappointment compared to previous years.
Great place to shop and the customer service is outstanding.
Auto center sucks.... no availability for weeks.
Great store
Helpful staff
Decent location. Have had minor issue returning NOMA Christmas Lights and wound-up losing a year of the warranty because when I returned them - the packaging had changed. Quite ridiculous despite having the original receipt and the boxes. The lights were only 1 season old.
Completely useless since covid. You might as well shop at Amazon as you will get better service there. Nobody will answer the phone and if they do, they'll just transfer you to someone that doesn't answer their phone. Update: I called the number that was given to me. It's just a generic Canadian Tire phone number. I was put on hold. Probably "because of Covid".
The people are wonderful and friendly. I know most of them by name. You have an issue? They will go out of their way to get what you need. The large Manager (Dan) exemplifies what customer service is all about. He is bilingual and very customer oriented. Another Dan works in automotive and at first glance he looks gruff but he is not and will assist you in any way. Overall I love the atmosphere in the store. Keep up the good work folks.
Gas bar workers are very friendly and nice people. Enjoy going there every time. Rolly is a very nice lady.
Good store, and helpful staff
Most of the staff are friendly and helpful, they do the best they can with the limited space they have. One cashier, who I assume is the head cashier, is extremely rude and overbearing. On several occasions I've witnessed her belittle and berate other cashiers and customers, including myself on one occasion. I've heard her talk about customers who were only a few feet away at the next cash register. She needs to be fired ASAP. I WILL be talking to the manager the next time I witness such disgusting degrading behaviour. It's nice to see the new managers fire some of the other ignorant people especially those who worked in the parts department for so long.
Really good friendly service, much better than other regional Canadian Tires.
I love Canadian Tire. I'm getting to know the one in Welland cuz I just moved here. Things are easy to find. The prices are reasonable . And the warranty is are great
Very friendly and helpful staff, good selection. The associate in automotive even helped us pumping up our tires although we just asked for the nearest tire pressure check station.
You can find some items that are cheaper than Walmart but you have to be very selective and know your prices/quantities. Their kids bike selection is poor hence the 4 star rating.
Complete joke. Staff has no idea what's in stock and if they do they have no clue where it is. Then when you ask them to find something they hide till you leave. Assuming you can even get an employee to acknowledge you at all.
Mask tyrants I guess Docor medically exempt people don't matter as My sister was forcibly removed !
Starting to get a little disappoint ing...things changed so much there.. Not at all like it use to be...
Not my favorite CTC. It's big, and going to get bigger, but it is still hard to find stuff.
Good selection
I used to wonder where the staff was when I needed help. Things have changed allot. When I go now staff are friendly and willing to help
Staff tried to actually help me find what I was looking for. 3 items. Three accurate responses where I could find it. Nobody tried to look away from me ! ????
Nice and convenient. No staff really greeted us though or helped us, we had to ASK. Products are okay. Toys are cheap but it’s a pretty small selection.
What a positive experience in the way manager Steve Long and his customer service staff were able to correct snd remedy my recent warranty and exchange. Was a very positive and respectful team effort and would highly recommend the Welland Canadian tire and customer service!
Friendly and helpful staff.
Well stocked for a rural CT location, frankly I prefer this one over Pembroke!
Biggest, best , and most friendly Canadian Tire I've ever been in.
Goog
The Canadian Tire "Welland" location is conveniently located off the 406 in Welland and never is there an abundance of traffic. The store is very large, bright and fresh. The managing staff are long-term Canadian Tire Employees and foster a great team environment. The staff are all knowledgeable, helpful and friendly. I support Canadian Tire and have for many years. I purchase most of my tools from Canadian Tire, with their warranty and return policy, its a no-brainer to buy your tools local. The staff may also help you out with the last sale price on your tools and toolboxes, which is extremely helpful to anytime you need a new tool or tools, for work or home. Canadian Tire Welland is involved in the community with different projects and efforts. I'm happy to support Canadian Tire.
We stopped in at this Canadian tire on route from North Bay to Ottawa. Needed newly installed snow tires retorqued. The guys in the auto service not only took care of us immediately, but "no charge". What a lovely surprise that we would receive such lovely and complimentary service, ensuring a safer ride the rest of our day at. Thanks to the gentleman who helped us out around noon hour on December 29th, 2017
Amazing Canadian tire
I've been to a lot of Canadian Tire stores, but this one is by far the best. Huge selection of outdoors gear that I haven't seen anywhere else. The fishing section is 3-4x the size of your average Canadian Tire.
Canadian tire now sells mostly cheap junk. In a small community we depend on this store for small electrical, plumbing, and hardware. Always sold out of many items. I shop elsewhere when ever possible now. Sad to not support a local business
Always friendly and willing to help with your shopping experience. The people in the different departments are very knowledgeable. Owner takes pride in his store and staff.
Great! Great service from Debbie at Canadian Tire Elliot Lake.
Fantastic place! I always spend WAY to much!
I needed a fan for my apartment. I decided that Canadian Tire would have the type of fan that I needed. And I found the fan I needed and at an amazing price too.
Helpful staff and the cashier was incredibly kind.
Just now, making a purchase. Only one in line. Debit machines not working. Had to use a second till. Waited for service while the two employees (one possibly management) had a conversation about a 3rd (I assume) ex-employee. The place could use a customer service lesson or two.
Lots of sales
A good neighbourhood Canadian Tire !
The parts and service staff are awesome! Dan the manger is the man! He is always so kind and polite. We have had to bring our car in a few times and they did the job as quoted no more no less. I will not go anywhere else. Great store!
Good place to go. Like any other Canadian tire. The staff are friendly and very helpful here.
Poorest customer service. Exasperated and rude from the go. No smile no service. Don't bother asking questions.
Looked at a utility trailer. Spoke to mgr Rob. Very cooperative & courteous. Nice modern store
Sorry to say but Canadian Tire is no longer the contractor's place to go. It has become the store that only worries about if they have the right kitchen small appliances. it's not the store we all know any more. so if you are looking for that plumbing part or that hard to find nut and bolt . Canadian Tire is no longer you're store . But if you want a frying pan or oven mitts than your in luck.
Working hard to deal with covid measures. They're not there yet but they're definitely getting better
Very helpful staff!
Had my new tires and oil change completed quickly. Staff are always helpful and friendly in automotive here.
The staff is friendly and helpful and they always seem to have stock of what we need.
Although it's a smaller Canadian tire, it's very well stocked, clean store with lots of parking. Fast friendly staff.
Was ok
A really big store. I heard is going to be expanded even bigger.
Canadian tire Digby N.S is one of my fav stores. I got my ride on here, my generator. I get oil changes here undercoating. Tires and tools awesome store and the staff is always helpful.
Good ol' Canadian tire, go Deep River!
Possibly the best Canadian Tire in Ontario. Lots of selection in the auto department and the outdoor department (hello above ground pools). The auto shop attached seems to be keeping busy and the techs always seem to take extra care to keep the customers cars clean while bringing them in and taking them out. The staff are always polite and helpful. With the social distancing setup, it gets a little confusing how to get around the store but the amount of people allowed in, it's easy to get to where you need to without stress. There is tons of parking and curbside pick up. If your hungry, the chip truck out front is awesome.
Great selection
Very busy.. and long queues.. hated that they could not accommodate a flat fire fixing request being a Big shop.. not enough staff..
Great place. Great staff. Always find what I'm looking for and I can bring my dog.
The staff is always so friendly and helpful here. The store is well organized and clean, and the deals are great!
Friendly and helpful
Great service as usual.
Friendly amazing service! One of the best Canadian Tires around.
I ordered paint online for curb side pickup which was a dream. Fast, efficient and safe way to shop. I had a slight problem with the paint and Josh took care of it immediately. The replacement was beautiful, went on with one coat and looks wonderful. Josh was so helpful and courteous that I can't wait to meet him when the store reopens. This Canadian Tire location has always provided a great shopping experience for me.
Saw a tool on sale in a TO store yesterday. Was in Welland today so decided to pick it up but it was more expensive. So I asked a staff member about it. She looked it up and saw that it was on an even better sale a month ago. So, she wrote up a ticket and have it to me for that price. Fantastic customer service! Thanks so much!
They have really great sales and the staff is very knowledgeable. You can also order, pay, and then pick up from the store once they send you an "all ready" email.
Typical Canadian Tire store. Good selection but understaffed.
Typical town Canadian Tire. Trying to have everything for everyone, so maximizing inventory space means smaller isles and crowded isle-ways. Found what we wanted. Had a wide variety of winter equipment stacked in the seasonal outdoor covered section. Checkout staff was nice.
If you like to spend money for nothing...get your car fixed here! They do the bare minimum. I brought my car into them to fix an issue because my rear tires wore down to the cords so they made me buy 4 tires ($581) instead of just two because I have an AWD and they said the issue was caused by a worn bushing so I paid them $400 to fix it and then 7k kms later my rear tires were worn down to the cords again and it cost me another $251 to replace them AGAIN and they said oh well we thought that the bushing was the issue. They misinformed me because they said there was no alignment needed in the rear. I have never had any luck with Canadian Tire mechanics ripping me off and Elliot Lake is no exception!
Always liked it
They have a wide selection of various items it is a Canadian Tire store and gas station. Friendly helpful staff .
Very well staffed chain and always clean
Good selection, friendly staff and handy location.
I had my vehicle in yesterday and later noticed a warning light still on my dashboard. I called Canadian Tire Welland to mention it and booked an appointment to return the car to check the warning light and clear it. I later was called by Canadian Tire Service to tell me that they would send out a technician to come to my home to clear it . The tech arrived within a few minutes of my call and cleared tthe light. Great Customer Service. Thank you.
The kid in seasonal was more than helpful, he did a great job and should be given a raise. To bad the cashier with the winged eye liner was very rude and I waited 45 min for them to bring my gazebo out because they forgot about me.
Great Service, reasonable prices, friendly staff and helped me out big time with my car. Thank you very much for all you help.
Friendly staff , lots of selection
Great mech finally at this store
Always seem to have what they are advertising what you would expect from a large Canadian Tire.
Terrible, service is beyond slow, it's ridiculous
Always a great experience at this site. Very helpful staff too
Great staff. Had tire change in emergency and received Super quick service.
Love this place
My favorite place to shop!
I am a frequent shopper here and always feel that I receive excellent attention when I need it. The staff are exceptionally friendly and helpful. Canadian Tire has been a favourite of mine for many years - not bad, considering that I am a female. Usually it is men that tend to enjoy this store. My children have remarked on how their homes were the receivers of great appliances, dishes, etc. etc. - all coming from C.T. especially during sales! I purchased for our camping in the past, my car, my household appliances and kitchen gadgets, food, cleaning items, pet supplies, Christmas items, gardening etc. It's a one stop place! Unfortunately the groceries have been taken away, which were a convenience to me because I live close by. The gardening centre was also very good on those sunny days when the gardening bug took hold! I would be lost if the store was taken away! Thank you C.T. Welland staff and Manager for making it a great experience!
I was returning an item that was faulty and I was treated like a criminal it took 45 mins and the employee called her mgr and he hmmd and hawed. I was getting furious by this point, I mean wow really. Really realty bad service. I have spent a lot of money there and to be treated that way just ridiculous.
I've been waiting now for 3 days for an online order to pick up at curbside, very disappointed in you guys. I understand that you guys are very busy because of the covid-19 but 3 days waiting for an online order you cannot be that busy.????????
Very disturbed by the staff following me around store. I felt harrassed!
What a nice change. The New owner was actually on the floor. Helping customers, setting up new merchandise. This it's a welcome positive change.
Ordered online for curbside pickup and from placing the order to picking it up was an hour and a half tops. Although the plastic that the brake pads were in, inside the box was open. That made me assume they were a return
Great store for a large variety of goods
This has to be one of the best Canadian Tire stores. It's clean, the shelves are stocked and the staff are helpful, friendly and knowledgeable. I've never had trouble tracking someone down for help and when I bought a bicycle, the staff member spent time going through pros/cons and answering all my questions. Even when I don't seek help, I've been asked if I need assistance. Great job.
Canadian Tire Welland is clearly on of the best stores in the Niagara Area. Merchandise in stock destroys the Fort Erie store
Hometown Canadian Tire store. A lot smaller than your large city store But it has pretty much everything you would expect to see at Canadian Tire. Smaller quantities at hand, maybe, since it is in a town of 4,500 or so. Friendly service. Gad Bar available.
Nice staff and always well stocked.
Young man that helped me was very helpful
They always have what I need. Very friendly.
Great store with helpful and friendly staff! Some other locations could use some advice from visiting here.
Very good staff always helpful. Lots of items on sale prices are good
Helpful staff.
Friendly Customer Services enjoy shopping there
This Canadian Tire is on the smaller side but it suits our every day needs. The people are always friendly and ready to assist you (finding items, carry out). Overall a great atmosphere; it feels like a mom and pop shop but with the prices of a big chain.
Good
Got what I went for. Excellent service from one young clerk.
Omg that one lady who works here, she is so mean, the old lady at customer service, that one.
You didnt need my phone number when I bought the product why am I required to provide one when I return it?
Just love canadian tire
They never have stock
The help desk /internet pick up orders staff friendly and helpful.
Everything you need
Picked up online order
Refuse to honour mask exemption bylaw - dishonourable bundle.
The quality of the staff and product selection probably puts this Canadian Tire at the top in the region.
Worst Canadian tire ever.
Great staff
Stop Discriminating Honour Mask Exemptions
Trying to shop here during renovations is terrible
Big store friendly staff
1st time into the store and the staff where very friendly and helpful
I think this store is great A down home feel and knowledgeable help
Really well laid out clean store with helpful employees. Great store, always find what we were looking for.
Small town store, but always has what I need!
Very Very slow! And they are rude. Is 6h not enough time to get a 1 item order ready? Not good.
Unusual experience today at your store. Upon entering your store I was shocked to hear I HAD to take a cart ( my intentions were to only look at outdoor Christmas decorations and purchase some touch up car paint). After baby sitting the cart, I decided that I did not wish to shop at this store but could not get out! You either have to push the cart through a maze or wait in line with people purchasing items. Bizarre set up and the staff were patronizing.
Got what i wanted and more. Staff was very helpful.
Absolutely embarrassing, humiliating and degrading experience shopping here. Having employees circling isles around me, peaking around corners at ends of isles and watching me shop.. Following me throughout the store. And then when I say something about it, I get kicked out of the store. Absolutely appalling customer service. The behavior of this stores staff towards me makes me sick to my stomach. Lodged a complaint with head office. Will never shop here again.
I tryed to get some help but the one lady just walked by me
Very nice to see that Canadian Tire is continuing to upgrade and renovate their stores to improve. Found what I was looking for too.
Just make sure you only buy things on sale
Service was ok
Fair pricing in automotive. Had my new tires and oil change completed quickly. Staff are always helpful and friendly in automotive here.
Clean and friendly
Welland store posted 6 of the item needed both online and in store. I guess I should have called 1st before driving there
Always a great experience at this store
The owner Adam and manager Christine discriminate against those with medical exemptions for wearing a mask! My veteran daughter was made to leave the store when trying to pay for service done on our vehicles! We had never been denied entry into the store over this past year and a half until now! Whenever anyone asked us about wearing a mask, once we said we have a medical exemption, we were left alone as it should be! Yesterday, a cashier and the manager verbally attacked my daughter, ignored her medical exemption, angrily telling her to leave, offering her no way to pay for the work done on our vehicles leaving us with them trapped at the store! My daughter was berated in front of several customers! When another employee tried to help my daughter pay, Christine yelled at him in front of customers, yelling that my daughter was not allowed in there! I spoke with Adam on the phone while I was still in the parking lot who claimed he was following Renfrew County Medical Health Unit’s recommendation to not allow people who don’t wear masks into his store except that the other part of their recommendation is that medical exemptions are allowed and we cannot be denied entry! I pointed that out to him but then he claimed because it was a private business, he could decide who he let in the store! I explained the inaccuracies to that statement because he is licensed by the government to sell to the public and we are the public and that he was discriminating against us for out medical conditions! He disagreed and ended the call!
This is a great canadian tire, and the staff are extremely helpful
The cashier's there are quick and helpful. They always have multiple cashiers on staff. Quick and easy!
It took a longer time frame than it should have to get my new tires - well over a week and a half so I wasn't happy. The Parts Services staff to me weren't exceptionally helpful or willing to do more to get the order delivered
Love the weekly deals and the option to not pay interest rates on large purchase made with my card.
Found what i was looking for quickly and easily store was clean checkout staff polite.
Huge selection and friendly staff.
Super friendly staff great sales
I asked to find something and they knew right where it was. Makes shopping much quicker when the store staff know where that item is your looking for instead of wondering the store looking for it with you
Great service
Worst customer service that I have ever had at any Canadian tire ... just walk in the store and not 5 minutes in to shopping a very young employee smashed a skid in to the baby buggy my wife was pushing with my 11 mont old ...didnt get a sorry Then we proceed to go to the sports desk and tell the clerk we need to buy 8 bikes that we donate... get about half way through and a young lady by herself comes up to the counter and the gentleman that was helping us decided to just ignore what my wife was saying and go help the young lady.. he did come back after 10 min and me asking why we were not important...hands down the worst Canadian tire I have ever gone to ... i recommend going to the port store ... been there many times and never had a bad experience
(Translated) Very good service (Original) Très bon service
Helpful staff an nice deals every week
Well stocked store with easy information desk Good check outs Extras include car charking stations food truck and easy highway access
Went to buy stock item and was told the has sold the last one. Askd for a rain check and was told I would need to prepay it. Prepay for a stock item ?? Rediculoius.
This store is a waste of time . I try to shop local however they never have the sale stuff out. Hardly ever carry what I need . I find myself having to go to Espanola to get items that should be in stock for a sale .
Staff makes this store 5 star. Some of these great people have been there since Niagara Street. Always willing to help.
What lacks in supplies they make up in customer service! Edit 2021: Best prices for fishing gear, and very helpful staff. Big line ups since covid, but I'm glad they're open again!
Replaced without a receipt a Heritage rock frying pan I received in September for my BIRTHDAY.
Crappietire qhat can I say?
I hate this store staff are inexperienced and rude completely do not know what they are talking about at all. Can not shop or look for something on your own. And they are expanding for what to hire more inexperienced people. And sell more products that they know nothing about And cashier's Please if I tell u my name is not John than it is not John I think I know my own name. This store should not be expanding it should be shutting down. Hate hate hate this store and staff
So tidy and just awesome. Best Canadian Tire I've been too! Customer service is great too!
Gun and rifle selection sucks! But better than no guns I guess.
Awesome, staff is very friendly
I dealt with a very friendly staff today. Very helpful. I was at the Welland store.
I own a mobility bike and they moved a display so that I can get out easily good store good people.
My first carb cost me 23 bucks ,they may cost a bit more this is my go to for any thing to fix the house the staff are friendly and will be glad to help you got good parts and auto repair ,gas bar and every thing for the home and car .
I like Canadian Tire, the store is inviting. The staff are ok. The return policy needs improvement. In this time of on line shopping and open return policies Canadian tire is falling behind.
Easy pick up well set upb
Awesome, simply awesome. I wanted to be a sturdy case yesterday and the ONLY one in a store in Niagara was at the Welland location. I drove there from Niagara Falls, purchased it (with a set of matching locks), and returned home... only to find the exact same case for 30% off at another store. Further, I noticed that TODAY when you spend $100 you receive a $20 gift card! So, I was caught in a DOUBLE whammy. Usually, I look at these situations with a "time is money" attitude, but given the circumstances I decided to return the items to the store yesterday and return today to take care of everything at once. Mission accomplished! Without any hassle I repurchased the case at the sale price, re-bought the locks, bought a couple bags of chips to push over $100, and received my $20 gift card. I have always loved Canadian Tire, but this level of customer service is simply fantastic, and is another reason I continue to be a loyal customer. Highly recommended!
Small store..okay service
The Welland store is my favorite Canadisn Tire. Easy to find help and always pleasant staff.
Had what I needed and the service was great as usual
Sometimes sale items are not available but on this trip I got all that I went for.
Ok
Really helpful staff. I was even lucky enough to talk to someone that had personal knowledge of hunting / trail cameras. Bonus!
It was great like the easy order online and pickup
just used gas pumps and employee was pleasant
Lousy staff attitude!!
Dave is great
I was at Canadian Tire in welland on July 22 2021 in the paint department the gentlemen there was not very helpful at all he didn't want to help me no friendly at all but when another gentleman customer came along he couldn't help him help enough I didn't even get a stir stick for my paint I felt very uncomfortable in your store and I really like Canadian tire but will not buy any paint there he was very not nice
good place to go shopping
Great customer service. I am impressed
On the.phone.for 1 hr. with customer service tried to find out my pin on credit card. Went thru alliteration.with represent me to reset your password and it was not working. Still on hold,losing my patience.
People were great in here. What's best with this one is it is dog freandly
Staff is very helpful. The place is clean. The new renovations are looking amazing.
All good,
Found every thing I was looking for,and cashier very polite. 1 to 10 10
Most staff are great and some are incredibly bad
Hey, great service....
Good selection, mid range and up quality of products depending on what your looking for.
The young man at the paint table was very happy to be at work. It was nice to see!!!
Had nothing but problems at this store!!!
Canadian Tire is UNABLE to integrate their stores with their website. Store manager was unreasonable and unwilling to help me. Just some on the spot, made up bull manure store policy. Screw this place.
Steve the manager was awesome. Very satisfied with his over and beyond customer service Would definitely recommend going to the welland canadian tire.
Great sales today
Got what I was looking for. Cashiers quickly guided me to the first available check out. 5 out of 5????
Never had a problem here.
Good pick up service
People were helpful. Store was stocked. In and out.
I’ve never had any problems here.
It is a big beautiful new store. Good value for lots of items.
Clean and organized
Ordered online said ordered was ready . Txted the number to get them to deliver to our car.... waited over 30 mins for them to come delivery to car. Had to go inside. No one was bringing our order out. No point txting the number to get them to bring your order out to the car they don't do their job
Went in to buy new booster cables. Found they had my brand of cat food & litter and it was a little cheaper than Walmart.
Excellent customer service!
I ordered curbside. My order was canceled due to an issue on their end but my account was still charged on my debit card 271.00 When I spoke to customer care i was told to reorder and pay another 271.00 as a refund will take at least 5 to 7 business days...poor customer service......
Very friendly and knowledgeable staff
Great place
The quality of items in the store is great. Employees are very helpful and friendly.
Don't like it
Today I got finally what I was looking for, very happy with laundry hamper with wheels , which I can not find anywhere even on Amazon and Walmart and It was on sale, very satisfied with
I like how they are keeping up as a store. I prefer walking I to a store... I often get good service here.
Tried to RIP me off over 800$. Would love to talk to the owner about this
No one came to serve me so I left. Wanted paint
Management and staff is what makes this store great :) congrats too the new management
Really love online shopping with CanadianTire. Renovation at this property is long overdue and certainly a welcome change to the area
95 cents for gas WTH this is insane
Sorry this is my husbands account, They were extremely rude to us as they sold our pool in store after we purchased it online three days prior & was told to wait for a pickup email the only email to follow was order cancelled. So we went to the store and asked for a manager who told me In front of my husband to find a guy with a pool and marry him.while laughing and being rude the whole time. We only asked if they had any other pools the same price and if they new if any other Canadian tires that have any. we then told him that we just spent $400 on everything needed for the pool after we purchased the pool & were then told to come back in September. Worst service ever, it's apparently better to not maintain quarantine, and go to the stores instead of ordering online or somebody in store will get your purchase. My kids are so crushed.
Friendly staff, clean store, great automotive repair shops.
Terrible. I was forced to take a shopping cart when I did not want nor need to touch one. I was told if I did not take a cart I would not be shopping there. When entering the store I was wearing a mask and typically I always use hand sanitizer when available, but here the employees asked if I wanted some hand sanitizer which was great. Let me ask you this. If someone came into the store with a stroller and 2 young kids would you force a cart on them? I sure hope not. I will not be going back to this store. Shame on you for forcing something like this on someone in a time like this. If I could give you 0 stars I would. Steve
Decent store. Pickup is quick during covid. When open, sometimes difficult to get assistance.
Every time I go in I look for Drew this young man is amazing his knowledge is incredible love shopping in the Digby store
The owner Adam Turnball has zero respect for anyone of disability who cannot wear a mask. On one occasion he laughed at a disabled individuals medical letter that they were under no obligation to show him but did out of respect. Adam Turnball was called by Lucky from Pembroke Health Unit advicing him that discrimination against someone with disabilities can hold him him liable. Today Adam Turnball is still refusing to accomodate the disabled. Do not spend money at this Canadian Tire.
Very helpful.
Excellent service
Quick in and out ... Lots of stock.
Convenient place to shop. Good rewards program useful at several other stores.
Good customer service
Best thing about them aside from the friendly knowledgable staff is their website. You can look up what your looking for and it will tell you if it's in stock, how many are in stock and what aisle to find it in. Brilliant!
Very courteous ☺☺
**SEE EDIT (Knowledgeable staff especially in the auto department, never hard to find someone to help you. They have a lot of inventory but that being said, the negative is narrow isles throughout the store. You can barely push a cart without banging into corners which I find difficult with three young children, so it's noticeable for me.) **EDIT when I was asked to write a review, I mistakenly thought it was for the Canadian Tire in Espanola. The review in brackets is for the Espanola location and the difference is that the isles are not as narrow or difficult to navigate in Elliot Lakes' Canadian Tire and I would not have removed a star from my rating.
Huge selection of tools and not bad prices
Good service
I wanted to buy a wheelchair, from canadian tire pick up location. they helped me alot. They were not a seller, they were like a friend
Had what I wanted but they had only one cashier on People in front of me had a pocket rat ( dog) and the cashier had to get out her jar of treats and pet the dog ,all the while the rest of us stood there looking at each other and our watches.
Very disappointed in this Digby store. I have medical issues an they no it. Not allowed to shop there after I been shopping there the last year. Last time they let me in they announced over the PA that there was a man in the store with no mask. Very unprofessional. Funny cause all other ctc stores would let me shop. They have lost my business for life. Thank god for Walmart an Amazon.
Nice bright store with lots of outdoor dislays
Clean bright store they had exactly what I was looking for.
I would like to publicly thank Vehicle Service Representative NICK in his way of dealing with a huge situation that developed concerning my vehicle. He dealt with it professionally, with understanding and made me feel that customer service is still alive. Also, much appreciation is given to JESSIE, master mechanic, the service manager and the shop staff. All of them made my visit there a good experience. The situation that had transpired with my vehicle at Canadian Tire was of no blame to the company or its fantastic staff in that department. Every one went well above and beyond my expectations. My hat comes off to their customer service. Once again Thank You !!! Sincerely, Thomas Cowan.
Our go to store for all things household The manager always on site and helpful Staff are knowledgeable
Always tops and great staff at this location
Seen kbe seen them all. Can always find what Im looking for.
Out of stock on items in flyer
Always a good shopping experience at CT
Not so good. No one to help and couldn't find a cart and had to go in the out door. Cash very slow. Store looked a mess.
Absolutely my go to store for most of my needs in the garage
Best place to take your car. If the store was a little cleaner I would have given 5 stars.
Always like Canadian tire but they're just taking way too long to build my bike that I ordered
Love this store. Consistent, great customer service and has everything you need.
As always great service!
Great
Good selection fair prices staff willing to help
Very nice
Good quality place to shop
Got what I needed. Friendly staff.
Service was Good! Thanks!????????
Great place to shop awesome staff, I always find what I'm looking for there so far
Very helpful, cashier very friendly.even the girl on returns was cashing out customers
Best Canadian Tire I have been to. Every employee I encountered provided me with excellent service with a smile. Thank you so much !!!
nicest people around fun to interact with
Very helpful staff
My name is Piper and I know that Adam TURNBULL and another customer degraded and discriminated against my parents who had medical letters. My brother and I had letters to but my mom thought it best for our safety we did not go in and boy was she right. Adam told my parents they were never going to be served again and told my mom if she asked for names she would be removed from the store. My mom just spend thousands of dollars at Adam’s garden centre this year. What my parents spent at Canadian Tire was a lot and no problems till running into this horrible owner. I guess Will is not store owner anymore to bad? At my age I am tired of seeing how my mom is being treated by these people. June 21,2021 Adam Turnball was recorded by telephone conversation again refusing and discriminating against those with disabilities in Deep River. He states he does not have to follow and respect all regulations put in place.
Excellent staff and inventory
Friendly and helpful staffs! Smooth return and exchange service
Small but efficient. Helpful staff
Staff are very knowledgeable and helpful. Product selection is excellent. Best Canadian Tire store I have ever shopped in.
A Canadian Business that sells hardware supplies automotive supply and every day home and get supplies They usually have a good sales every week they even sell tires are used to sell food but now they just sell snacks good for sporting stuff like hockey gear and soccer stuff but who play soccer really come on down bring a tire buy a tire Canadian tire
They spent way more time than the job should take from complications and didn't charge me much extra I was very happy for that cash better in my pocket than there's lol..
In and out. No wait
Worse Canadian tire in Canada,there so bad that the head company wont even come good for there mistakes.If your dumb enough to get your oil done there make sure its not over full and ruin your motor...............Crappy customer service,so worth the drive to Yarmouth if you really need to go to CT at all.
CTC is less and less about tires and cars
Had a horrible experience this morning...went to buy new coat on sale early morning...area was in shambles, coats all mixed up. I removed my light coat and placed in buggy...tried on several coats...decided on one and placed in buggy...went directly to checkout...put coat to purchase on check out and told cashier my coat was in buggy...I sensed from her something was wrong..suddenly, two young men, Steve and a support worker approached with a third, obviously not new coat and said they saw me put it in the bin? I had no idea what they were talking about but it became obvious to me and other customers that they were accusing me of stealing.I felt so embarassed and humiliated. I had never seen the coat they were referencing, and angrily defended my innocence. STEVE then said I am no longer welcome at this store..I was dumbfounded. I left and later returned the coat in anger only to be met with an obvious elevation in alterness. Called customer service...heard nothing so far...I am a Security Guard and understand fully the implications of false accusations. I have shopped at Welland CTC for more than 50 years and am disgusted.
Store is clean and bright helpful staff love shopping there
On every Sunday morning, one of the busiest time, they only have 1 cashier before 10 am. Do not shop before then because you will have a minimum 45 minute wait should you be customer number two. This was my case and it piss me off.
That use to be my favorite store but anymore because they make me bought tires that i din't need.
staff shortage and cashier rudeness
We usually wait until we go to Sudbury to buy most things we need since this store is small and has a limited amount of merchandise to pick from. The Canadian Tire store in Sudbury is the size of a Costco and has plenty of product options.
My followers know by now I like good service and invariably find it in a town like Welland. Ergo I congratulate this Can Tire store for having staff that would rather help than insist I "follow rules". Curbside pickup with a smile. Muchas gracias amigos.
Quiet place..not busy.. Nice. Pleasant and knowledgeable staff.
Amazing sales and when the product is sold out they gladly give a rain check.
A place for all your hardware needs
If you're in Elliot Lake and need anything, as always Canadian Tire is a great choice. They're well stocked and have very helpful staff, especially Reed, who offers grest customer service, willing to go above and beyond to help the customer.
Now here is a Canadian tire that has everything that you need under one roof and more! We enjoyed our visit here, lots of snow, a real winter wonderland.
A nice big clean well organized store. Staff very helpful and friendly
90% of the time they have what I need
Great selection, staff and locations and if your local store doesn't have it you can order online from another store and have it 2 days later at your door cheap.
Staff was patience ,wearing mask, but there prices were more expenses even though they have you pay much later services not many colors choose from i felt by looking from there store flyers the furniture was held up in storage for long time didn't look bright and fresh looking ,very expensive prices not. for me .
Hard to find help...
Almost all times I’m here, everything is usually fine. Though, whoever they have working the paint section this evening was awfully snarky with her comments. Looking for paint in frustration with my grandmother, it’s not until I say I’m going to look for someone, the worker speaks up loudly from behind and says “Excuse me? I heard everything you said” in a short and rude tone. Then did not outwardly offer any help or say anything else... This is never something I would expect to hear from customer service, especially not Canadian Tire. Ive shopped here for YEARS.... Very disappointed tonight
Everytime I go into this particular store I cannot find anything that's posted on their website even if it shows to be in-stock. The help there is minimal. No one knows anything or where to find something and they make no attempt in searching. Either they need to hire experienced people or those who like to work.
Always lots to look at for your home. Got a good deal on Timothy's K- cup pods.
Smaller and doesn't carry everything, but very good customer service and friendly personnel. Dogs welcome.
They wanted $50 from my 84 yr old mother in law to change a tail light on her Ford Focus!! It took me 10 minutes to change!! It took longer to look up the bulbs at their parts counter & purchase them at their store...
They always have what you want with excellent service
The curbside pickup worked like a charm...made our shopping very easy.
Went in for a scheduled oil & filter change. Very little waiting. Friendly staff.
Awesome people very knowlagable best Canadian Tire ever!
Yesterday I stopped at the Welland Canadian Tire store to pick up a windshield wiper blade that would be as close a match to the original equipment as possible. The employee gave me a Bosch blade that I brought home and spent an hour trying to figure out and finally gave up. Took it back to the store’s parts counter today only to be told (as I suspected) it was the wrong one. I asked him to exchange it as the proper one was the same price. I was told I had to go to customer service where the line was 12 people deep. I then stopped at the service desk and explained what happened and was told again that I had to stand in line. I understand that returns are numerous now as a result of online ordering problems but when Canadian Tire put staff on the floor who are unsure of what they are doing and it results in inconvenience to customers, I believe this is wrong. Since this isn’t the first time this has happened to me I strongly suggest they properly train their staff so problems like this are minimized. UPDATE 07/12/21 After discussion with Canadian Tire’s Corporate Customer Experience Team they apologized for the poor customer service I received and indicated that they would bring it to the attention of the store’s Management. I sincerely hope this will result in better informed, and more courteous sales staff.
Bought a vacuum at this location less than a year ago. The vacuum slowly started to lose suction, and eventually would completely shut off in the middle of cleaning. I called the manufacture and they were no help whatsoever. As a last resort, I took the vacuum back to this Canadian Tire location in which they informed me that it still had an included 2 year repair warranty. Even though I was only covered for repair, the manager at the service desk exchanged for a brand new model with no questions asked. Couldn’t ask for better customer service! A+ job by these guys. Store is always clean, well stocked, and has about almost everything you would ever need. Definitely recommend
Beutiful place , clean organized and it has two customer service desks well stocked
I bought my son a razor e 100 scooter last fall for Christmas it was by far his favourite thing in the world. After using it for a few months it just stopped working the other day.My wife went everywhere to see if we could get it fixed because we could no afford a brand new one. As a last resort she went to Canadian tire after going to 3 different places to see if they could fix it she had no receipt and explained the situation to a customer service agent who than went to her managaer about it. My wife explained to him what happened and that we didnt have a receipt. She was just asking for some kind of discount or rebate on. A new one and was told to just wait while the manager contacted customer care a few minutes went by and the manager rolled a brand new razor 200 and told my son that santa came early this year. What the staff and management did today is beyond what we expected and honestly made my son so happy we appreciate the staff and management at this store so much and will continue to shop here as often as we always have.
This really was a bad set up and poor customer service
Staff needs to smile more and be more friendlier
Service is second to none
The curbside pickup is extremely slow. There are only 2 people delivering and one them couldn't walk slower if he tried. Why can't they load up a cart when people are ordering just 1 or 2 items and make the rounds to the vehicles instead of dropping off one item and going back into the store to get 1 more item.
Always get what i need and good help finding what i need when i find someone haha
Need to watch prices sometimes have good sales.
Great service Friendly staff
Nice to be back in store
I'm ok following the rules just dont like being forced too take a shopping cart when I don't need one
Bought some tires on sale. Great price as they were on sale and the service was good as well.
Canadian Tire is one of my favorite stores! They always have great sales, and the staff are always very friendly and helpful.
Excellent customer service. All staff very knowledgeable and helpful
Very kind, patient and understanding staff. A place to go to for many necessities. It would be better if they had a mechanic available on weekends.
Terrible hours come weekends but decent products are available at least during the hours they do offer their services so how does one complain in a city where there is very little available in the first place
Very helpful staff
The fact you can't use gift cards online is ridiculous
Great service. Great staff. Great selection of all
clean friendly place
Super clean, well stocked, staff at every corner asking if you need assistance, fast friendly cashiers and nice clean bathroom.
Love this Canadian Tire. Fast friendly service. They have had outstanding cleanliness through the pandemic. Their curbside service is fast and easy to use. Their staff is always polite and helpful. Very impressed with the way the store is run.
They also sell tires and have mechanics. In the summer they have a garden centre. As It's a tiny building, well, compared to the monster stores that are being built now. They pack a lot in that little space. Sometimes it's only one or two of an item which can suck if three people need the same thing in the same day. Everyone who works here is great. They know where everything is and are more than happy to help. Also. I have to say they are always fully staffed. You can always find someone. Well it's rhe only one in Elliot lake and the next one is an hour away so it's the best bet.
Everyone is so willing to help and guide you to your section can not believe how all the employees know were everything is
Just when you thought the customer service couldn't get any worse. We call in to see how to order. The man told us to ignore the time on the website and that it would be about an hour. We drove over an hour to get here. We have now been waiting an hour. We have been the only one sitting in the parking lot for over 20 minutes at a time. No person will give us our pump. They use coronavirus as an excuse to offer even worse customer service.
Extremely disappointed with curbside pickup...website says 48 hour delay, I've been waiting a week for 3 items. Called the store as a second later order was processed in 3 days....guy says too bad - orders are not processed in any particular order. Also turns out curbside pickup isn't really that...you have to go in the store to the auto counter so not much point to that
UPDATE: MY WELLAND STORE CAME THROUGH beyond 5 STARS!! :) Colin at the WELLAND store went above and beyond to help resolve. He even offered to have it brought to my door because of the failed curbside experience. Thank you so much Colin and Mary for contacting me and helping resolve the issue it's much appreciated. This is a pandemic curbside rating, otherwise this store is always a great shopping experience. I have a curbside situation going on. I showed up to pick up my order, checked in via email, never received a response. Sat and waited for a while and nothing. We left without the item. I replied to the check in email asking for cancellation and I replied to the text number for cancellation, still haven't gotten a response. I received an email today showing that I picked my item up this morning at 5:55am curbside?? So I sent an email request memo about the situation and again requesting cancellation and refund. I get a response saying that due to pandemic they won't reply to emails. Soooooo, you'll send me emails, take my money via email, take orders via email but not process my refund for a product I don't even have via email!? This is a problem....
Was well taken care of. Derreck Attack did a very good job and was very informative to issue on truck.
They always seem to be closed even when the website says they're open. Visited at 4pm today. Website says they close at 5pm but doors were already locked.
Staff are friendly the service is good.The only complaint was the space between isles.
Great sales but dont always have whats on sale.
Not enough product
Great place to socialize with friends also
Nice to go into the store.always great service .
Largest store around with everything there and if seasonal there will go to back warehouse and get it for you
Always a great service!
Great price for gas and staff caucasian which is unique.
Great owner and staff. This store is my home away from home.
Love the self checkout!
If you are in a hurry, I wouldn't recommend going here. While the staff is friendly, there is not enough of them and the lineups to check out are usually lengthy.
Great service and staff.
Always helpful staff & good deals if you look around the store.
Helpful staff, nice cashier. The oneway traffic lines painted on the floor are easy to follow. (Even though most people disobey them). I wore my mask,. Couldn't socially distance, but I am still ok!!!! Feel fine. Be honest you do too!
Just wanted to get a price on something and had no problems finding it
This location has been pretty amazing during the Pandemic!
Has what I want but I find the waits at checkout to be rather excessive.
Quick friendly staff... Good job
Typical Canadian Tire store, good staff, but handicapped by small store size.
Everything was great ????
The staff was great I phone and they had what I wanted
Horrible experience. They give you one price written up, then add to it beyond what you can afford and then break things beyond repair and try to stick you with the higher price. Beware.
Very safe Nice job by the employees Even the customers were patient and courteous.
Big store, but clean and well laid out, customer service is excellent!
Didn't have the thing I went in to get and couldn't call another store this was the second time this has happened
During the lockdown this store did an excellent job of keeping everyone social distanced and safe. I had some returns to do right after they were allowed to open up to the public and even with long line ups the staff were friendly, understanding and made it a good experience.
Didn't have the details on an e-bike I was interested in
Experience was good except for the isles around checkout due to Covid policy.
I called to hold something online and called ahead to make sure it was there and ready. I was told it will be ready. I drove there from petawawa. Long story short I basically stood around for 20 minutes while more or less being ignored by all the staff. I left without the item and have not and will not return to that store location. Too bad I generally have good experiences at Canadian tire stores.
Last 2 visits where excellent. Very very pleasant and professional service.
Very good CT store lots of selection on all items
I'm not a fan ,every time I want something from the flyer ..never have it!!! And yes you can have it shipped from Yarmouth, but when will you ever receive it!!!,tuedr of waiting????????
Small store but clean and well stock for the size of store.
Overpriced for most things. Handy in a pinch but that's about it. In the 60's, 70's, and the early part of the 80's, it was the place to go for good value for the money. Now, it's mostly cheap junk at high prices and the quality items you can find for a lot less money if you look around.
Not bad as far as Canadian Tire goes. I like the discounts and reduced sections
Ups and downs but generally good enough I guess for Elliot Lake?
Worst customer service I have ever received! When not satisfied with a product I do not need to be lectured about my attitude! When someone returns a product they are generally not there to be happy and full of smiles. A 45 year old does not need to be told how to speak in public. I will never return to your store. I would rather drive to yarmouth or greenwood or simply never buy anything from canadian tire again!!!!!!
Best, and friendliness store around.
Went for truck parts and the service was awesome.
Curbside pickup works nice
Fast service . Helpful staff
Same as all
Super friendly helpful staff!
The help dest staff always ready and happy to help.
Good selection of merchandise. If you're getting work done on your car, be assertive with the service associates. Always happy with the quality and efficiency of their service technicians.
Well what can l not say ..Customer service desk is always number l I go in there pay my credit card almost every 2 days all the front girls are Amazing Anita is always smiling and give 100 service all the time.. well worth the wait in line . Customer service number 1
Depending on who to talk to. Most times they don't know what you are talking about when you ask them a question about a product they carry
Left the store because couldn't find anyone to assist me and one employee I did ask just said the aisle number of help I needed. So I went to Rona.
Last time I was there I had to wait in line to pay my articles I bought. For an endless time I had to wait patiently that the cashier finished her private conversations.Àfter complaining a second cashier was suddenly available and served me and other angry customers.
Staff very helpful. Only issue was picking up Order For In-Store Pickup was confusing. Had to go to 3 different Departments to find Dishes in Automotive. Go fihure.
Good day got what I needed
Newly renovated....has a complete inventory of products needed every day.
Had what i needed oil on sale
Great place with an awesome staff. Usually have a good amount of inventory aswell
Helpful
Always a great experience. Friendly staff and terrific service!
I love your store especially because you go above and beyond for Halloween and Christmas. Yours waa the best store in Welland, Keep it up, I'm sure your sales were way up this year.
Quick for being only curb side pick up
Friendly
Besides the location in Niagara this is one of my favorites. Polite staff that are extremely helpful in my opinion. The location is also great and the parking lot is pretty organized. I guess being in a small town helps all of this but it's still a nice and refreshing experience. The only downside is the short hours on weekends! Just don't go there expecting it to be open till 8 on a Sunday lol
Need bigger store ASAP
The garage was awesome the girl that was the mechanic did amazing
Great store, friendly staff and knowledgeable managers. They always have lots of stock for their flyer specials. Lots of staff on cash so you never have to wait long to check out!
Everyone knows where everything is
Unfriendly, takes your bag like your a kid, And points where products are: Bad c. s.
One of the nicer stores in the area for selection and very helpful/friendly staff
Good pricesfor what I wanted and good service center
small selection, everything is always out of stock
Small store with a great selection. The service guy is witty and a treat to deal with. Great experience.
Very friendly staff one of the friendliest stores I've been in .Nice to see and have service like that given ,,far and few between .
The staff were all very helpful and friendly helping me navigate placing my pickup order today, from the people I spoke with on the phone to the staff delivering items to our vehicles everyone was wonderful. Thank you for working hard during this time!
Its Canadian tire. If you're Canadian you know what to expect and it's all good.
This is pleasae shopping in this store everyone is so helpful
Only gave a 4 because it's kind of dim in there.
Considerably smaller than most modern stores, but it has a good selection of what you need, also has a gas bar
Great store, perfect location. Curbside pickup was flawless as usual. All items i needed were in stock.
Small Canadian tire and great service. Kudos!
I drive out of my way to go to this store.
not good service at all
Never have a thing thats in the flyer.and if u want something its always we can order it.
Not many places to shop in town
The staff at this location are TOP NOTCH! Shoutout to Debbie who clearly is a vital part of the community as many knew her by name when visiting the store today. The staff went above and beyond to assist with my snowblower purchase I could not be more grateful.
Never go back to the 1 in St Catherine's poor service and food was no good
Went to go shopping in Store and was told "i had to wear a mask no exceptions!". Told the fella i never have because of health reasons he said "we have masks here"! I left and went to Rona.
Friendly spot
The Store should have remained open as I believe Auto and food are essential. Open up Canadian Tire.
Car broke down . Garage very good but didn't get job done like they said have to go back tomorrow to get it
I buy many of my power tools here. Watch for the sales. About once a year most tools will go on sale at a lower price than the other sales.
Great little local CTC. Nice friendly helpful staff with quick service. Gas bar available here too.
Worse service I ever had. Called and had to wait for hours to talk to someone. No one knows nothing at all and they say they got something in stock and when you get thereafter driving for and hour they don't. Im done with Canadian tire....
Never seem to have what I'm looking for.
Lots of helpful staff. Very direct and to the point. Lots of variety for a medium sized town Canadian tire. Garage has been known to overcharge but is always ready to make it right when you notice the issue! Always has some sort of sale event happening. Most of the grocery carts have seat belts that aren’t broken which is a great change when you have two little ones to bring in. Great for rain checks. Auto parts staff is a bit understaffed at times but for the most part is very knowledgeable. We frequent here almost every week and very rarely is it a negative shop for us! Overall a great experience Would recommend to any do it yourself-er or auto enthusiast.
I was in the store today to get my controlled deer hunt tag printed the lady customer service did an excellent job very nice very professional there was no issues Thank you for continuing to have hunting and fishing license available at your store Ron Poirier
Gave donations to our Atv Fun Run 2018
Good when u get help after standing same spot for 15 mins while they talk
Great store selection great people
I was very insulted by an employee today. I stopped to ask an employee where heaters were , she told me but she looked at me with suspicion, which confused me. I suddenly realized she suspected me of stealing. I was very perturbed and seconds later she came with a co-worker and instructed me to take my travel cart to the front of the store. I was not happy and swore as I went to check out my purchases. I was adamant I would not be returning to the store any time soon. I left my complaint at the checkout with my cashier and as it turned out the acting manager was at the next till. The cashier was pleasant and tried to get me to understand it was store policy that all bags and carts be left at the front. After 6 years living here I never knew that. Never saw any of the signs posted throughout the store. As I was leaving I ran into Deb, your wonderful employee. After explaining to her what happened she quickly explained the extreme theft problem within all stores in Elliot but apologised for my experience. She has away about her that makes your day better and brighter. I just wanted to say thanks and I had know idea the problem of theft was so rampant. Suggestion: Maybe the signs could be updated and a little brighter and more noticeable. Also sorry for my rudeness to the other employee, but she could of handled it differently. Signed an enlighten customer and very disappointed with the residents of Elliot Lake who spoil it for everyone. It's 4 Stars now
Tried to exchange a jug of oil in store. They couldnt find the purchase history and i had no receipt. After 20 mins of wasted time i started to raise my voice in frustration only to have the customer service person scream and yell at me and tell me i was embarassing my mother who was in fact frustrated also. They finally manually exchanged the item as they should have done within the first 2 minutes. I left the store with one unkind word and was again yelled at. Their manager on the phone a day later said "I would have told you to get the F out of the store."..... and all because their employees took 30 mins to do a simple exchange with no refund needed! This is customer sercice at its worst. Also they let garbage and debris build up around their store grounds like they are a garbage dump! Need a whole new staff at this deplorable store
Wish it was bigger
Very quick ! service
Great work friendly staff and Rick whose smile makes your day
My favorite store
This is one of the best Canadian Tire I shop at. The service is great, the store is super clean, and they are friendly with exchanges and refunds! Love the Welland Canadian Tire!
Ì'm very comfortable visiting CTC and this store felt good. Staff were friendly and knowledgeable and I had all my inquiries answered.
One star for just being open but digby should have their own flyer seeing as the last 4 or 5 times I went in for something they didn't have it , 0 stars , best off ordering on line instead of wasting your time in digby Canadian Tire
Good service, staff helpful, items easy to find.
Most items in stock. Employees helpful.
Great staff at this store always friendly and helpful i enjoy going in
Great no lineups and all the products I needed
All rights
Went to the store on sat,Jan 4 to look for a couple things and decided to use my points(over $90.00) At the Yarmouth store I was told that because I don’t have a card,just use my phone number,that I would have to have my driver’s license as proof of identification. The cashier didn’t understand this so she called the floor manager over and she wasn’t much help either. When my wife replied that we didn’t have to come to this store again , the response was”whatever”. Guess I will stick to my local store.
Issues with pump card readers - do not read the bar code on the mini Triangle card.
L love the ct store in welland. Staff is always happy to help u find what u need. They r so friendly. Always clean and bright. Thanks.
I will never ever shop here again. I had to buy something for my car using curbside pickup. Was told after finding i had the wrong product that there was nothing they could do for me. No exchange or return. Spoke with a young lady on the phone who was pleasant. The issue went to her manager who was completely useless and terrible at customer service. Had me become defensive within the first 5 seconds of talking. I was quickly transfered twice to different departments without communication or knowing what was going on and had to start my diatribe over each time. They let me hangup with no resolution. I was clear I was not a happy customer and they really had no concern at all. Hope you all value proper service and if you do, stay away from this store. Im out $50 now
If I could leave zero stars for the auto department, I would. My husband needed a tire repair/patch at 4:30 p.m. and the auto department refused to fix it, even though they were closing at 5 p.m. They said that they were leaving for the day. What a waste of time! We wouldn't have gone there unless we were desperate and everything else was closed. We used their underoiling services previously and it took 3 trips to ensure that the under oiling was done properly. Worst service experiences ever!
If what you need is next door at Rona or Walmart. The are conveniently located. Just wish they update or give up on Canadian Tire Money. It's an insult to be handed a paper nickel for my purchase.
This place is truly brutal. I purchased a battery for my car... I had to pay an environmental fee of $20. Cdn Tire charged me hst on the $20. I returned my old battery same day and was not reimbursed the hst on the $20. Cdn Tire owes me $2.60. I complained on the spot and was told that HQ wants them to do it this way. Truly shocking behaviour from a company with "Canadian" in their name. Never again shall i ever spend my money here.
Very friendly, helpful staff! Got alot of great deals.
Check out staff were very friendly and helpful
Visited from out of province because I needed a new 7 way plug for my trailer. Called in advance to check stock and they auto guy assured me they had some and warned there are different styles (w/ & w/o center contact). Got there and he came to check my trailer to make sure I got the correct one and found it on the shelf for me. He also gave advice to prevent corrosion on connector. He had no other customers so we shared perspectives on life and politics from different parts of the country. Thanks Andy!
Curbside pickup has been streamlined and I haven't waited more then 5 minutes after checking in.
This is undeniably the best canadian tire in niagara. I dont even live in welland yet I will drive all the way out there to go to this one. Its beautiful inside, clean well laid out and wonderfully decorated for the holidays. The staff are amazing, friendly and always helpful, going well out of there way for their customers every single time. Keep up the great work!
Poor service got attitude from workers not impressed
Staff is awesome
Very good great help worth the drive
Friendly atmosphere but small store. Unable to carry everything.
I was pleasantly surprised by the man at the customer service. I have not been impressed with the product knowledge and experience in the past. This guy was excellent. Im sorry, I forget his name. If more were like him, I would go to Canadian Tire more often.
They usally have it all
Had what I needed and something that I had been looking for.
Welland store sets the bar high. A new standard!
A fair experience with the curbside pickup done in the home depot fashion. Huntsville Canadian tire has you beat I am afraid!
Won't let people who are suffering from medical issues into the store without a mask. I can not wear a mask without hyperventilating after a short time.. and only your store refused me entrance during this entire pandemic. I'm severely at risk of covid and I can't even enter your store. Needless to say I will not be back, when every other store will gladly except me and my medical conditions.
(Translated) It is clean and the employees are kind (Original) Il est propre et les employés sont gentils
Staff was helpful.
Great selection and helpful staff
Got everything I needed. Staff was super helpful
Honestly my favorite Canadian Tire to shop at. This store is much smaller than the Pembroke location although they have everything that the bigger stores have in stock.
Definitely one of the better Canadian Tire stores out there. The product selection is vast, the store is clean, and the staff is friendly. This is my go-to CT in the Region.
A big "thank you" to Dan in Service for continuing to give me an education on the e-test process! Two visits to attempt to get it done and Dan has advised me twice to come back. First time engine light was on and he told me up front it wouldn't pass. Second time (after repairs) he told me to wait a few days until the sensor has been broken in a bit. He was even patient during my MTO rant lol. Thanks again! I'll be back later in the week!
Good Canadian Tire. Everyone in the store was super helpful and friendly. Almost everyone had a smile on their faces while they were going about their jobs. Mechanics were quick to work in my car, and the cashiers were fast as checking me out. If I'm ever in the area again and needed supplies or a car fix, I'd definitely go back.
Back down to two stars. Because of one employee who would rather crack jokes than help customers.
On Wednesday 19 February 2020, my wife and I attended the Elliot Lake CTC for the purpose of purchasing snowshoes. We were assisted by a store associate by the name of Terry. This gentleman has the patience of Jobe. He went above and beyond any service we have ever received at any big city CTC. He retrieved at least three different sets (brands) of snowshoes for each of us, and ensured that they fit and that we were comfortable with our purchase. This gentleman is a real credit to his store and should be recognized as such.
Too small, cramped and dingy. They really need a new store. Staff members are terrific however and make it worth going just the same.
Looking for swimming goggle straps they sell goggles but no straps
Easy and quick
At one time I gave this store 5 stars because of the great staff and costumer service. Unfortunately I have to change my rating. This store decided to remove firearms from the inventory list. I believe this store has had a change in ownership. The store has become very woke. The main reason I get my gas at Canadian tire is to save the Canadian tire money to buy the things I enjoy in recreation. I don’t see myself even buying gas at Canadian tire gas bars anymore because of this.
I helped my mom call to set up a Christmas gift for her friend. The staff we spoke with were more than accommodating and they made the whole experience wonderful for both the giver and reciever. Great team. Thank you!
Staff are amazing and friendly at our store! Always willing to stop and help me find what I need!
Nice store I like how friendly the workers are
Clean crisp well organized
Huge store that has excellent layout....my fav!
Always find everything I need at this store, great sales!!
The store in deep river is awful never restock there items when they do they get 1 the owner is to cheap to stock his store properly I have had to drive to Pembroke or even Ottawa sometime because the deep river store is always out of stock awful store
Thanks to Tyler and Peter for going over and above customer service to help me get my stuff today!
Was going to buy paint tonight but was told it was on sale next week. Going to have myself 50%. Cheers
I have had good experiences with both the store and the auto service. While to store is somewhat cramped I have had reasonable assistance in locating items from staff.
Ordered Asana service was excellent
Very helpful staff, and super friendly
Always there to help
Good staff, helpful and now you can go into store again or do curbside
Paul in hardware went above and beyond to ensure he found a plumbing part for me. Much appreciated, garden hose connected to kitchen faucet and hot tub filling as I type.
Ignorant store policy that denies their service to people with medical issues that can not wear a mask.
I didn't go in but my husband did, what we couldn't find at another store he found at Canadian Tire.
Good selection of bug spray
Lots of products that are affordable
Great
Always great..
Well maintained
No premium gas ...little disappointing
Not bad still under stocked
Just a shout-out to the Welland store, nice clean, and good customer service! I live in Port Coulbourne , and the Canadian Tire store is the worst in the Niagara Region, it's worth the 10 min drive to Welland!
Jackie in the Gardening Center was very Helpful
Nice since they added on the new addition
Fast in and out. Thanks
Felt very safe, heated area while you wait in line and taking accurate counts on entry - great job!
Nice store, good managers deals and a friendly staff
The only thing that I don't like at Canadian Tire is trying to find an employee to help
Not very helpful
After some initial delay, Rob, the Service Manager was extremely helpful in installing tires on my son's car who was coming in from out-of-town.
Love this store
Great service
The store is a little chaotic at the moment as renovations are taking place. Shelves are empty in a lot of the aisles, and their covid protocols seem to have lapsed as there was no hand sanitizer available. It appears that the shopping carts are also no sanitized after each use by staff. We had to ask for wipes to clean the cart before using it.
Love the new store
Joshua, a sales associate from the back of the store was extremely helpful, knowledgeable and respectful. Best shopping trip we have had to the welland Canadian tire in a very long time!
Very friendly and helpful staff, always easy to find assistance!
The service here is top notch The whole crew in the auto department are well informed and friendly
Pretty good for just about anything. Customer service anywhere but the front counter is lacking. Other than that not really many flaws
A great store snd staff. Very polite and appreciated the helpfulness with a return
Got what I needed at the last minute.
Quinton and I believe Shelby if I have your name wrong I'm sorry . Welland automative desk first a man went off apologized then went to the other side to rant walk off. Quinton was professional polite gave me information looked up what I asked. Shelby chatted was great too they are both young but good workers and nice. I was pleased thank you both for your excellent care and cooperation. 5 out of 5 diamonds keep them both and they handled the ranting customer.
I like this store very much. Sorry to see the Marks Dept close though. They keep the bathrooms clean which is a nice touch.
During these trying times the staff was courteous and friendly making the shopping experience enjoyable.
Great staff really wanna help make ur life abit easyer when looking for stuff or price mat h with no problem
If it weren't for the helpful staff, and the fact it's the only one in town, I don't know if I'd visit again. Store always seems understaffed, and it takes a painfully long time to find someone to assist or unlock something for purchase. Once staff is there, they're lovely, but I always see a large share of disgruntled customers, pacing around and miserably looking for assistance. It's a shame, really. Hoping for staffing improvements.
Needed letters for our name on mailbox and associate knew which aisle and exactly where in the aisle to send me. No wasted time at all.