Reviews of Burntwood Hearing (Doctor)

Iain MacLeod

I highly recommend a visit to Burntwood Hearing if you are having issues with hearing loss. Garth is very attentive, caring, understanding and interested in helping you get the most out of your ears.

Da Bear

Firstly, Garth CARES about his patients. He's not pushing a product on you. He wants you and or your loved ones to be able to enjoy life in a better way and improve your quality of life. It is rare these days to find someone who cares. Garth is also EXTREMELY knowledgeable in his field. Audiology is not a walk in the park. I have seen audiologists all over the U.S. and he's the most knowledgeable one I have ever met. His equipment is all the latest technology. Also, Chris was extremely helpful and kind. I would rather drive 200 miles to get the Burntwood Hearing service than go to a closer place and get a different level of care.

Kevin McMullen

I have seen Garth as an Audiologist for years. He is able to sort through all of my particular Hearing needs with patience and understanding. I highly recommend Burntwood Hearing.

Heidemarie Mills

Excellent Service and Excellent Product , which changed my life to be positive in all aspects of my life. Thank you Garth

Bob Young

There are times when you stumble upon people who are following their passions; people who are genuinely there to help... and they happen to own a business related to their passion! This is the case with Burntwood Hearing! Garth and Chris may own a business, but it is clear they are most concerned with their clients/patients. I cannot express how appreciative I am of the service provided by Garth in his evaluation, his explanations to my wife and myself, and the demonstrations of what would work for my personal situation. Garth's low key, steady, knowledgeable, professional, and kind approach to my issues was exemplary. Thank you Garth, and Chris, for the service you are providing in the East Kootenays! You have more than earned our families loyalty!

Marquis Christian

Very pleased the way our 5 yr old was treated and cared for today at the clinic. Thank you!

Jeff and Linda Williams

I have known Chris and Garth for several years but only recently learned that they had returned to Cranbrook and opened Burntwood Hearing. I came because I read a great recommendation from a mutual friend and I wanted to get a new hearing test and to learn more about the most recent developments in hearing aids. I was lucky enough to get an immediate hearing test which included a much more detailed assessment than I remember having at another hearing clinic. More importantly, Garth took more than an hour to learn more about my wants as well as my needs, and he explained the pros and cons of several options for me without pushing me to make any kind of decision. I left with some specific things to check out on my own and was invited to return if I had any further questions. I very much appreciated his taking the time to listen to my concerns and to explain the latest thinking and developments that could help me. I particularly liked that he said he always gives his clients a chance to try out different hearing aids before purchasing them. At no time did I feel pressured to make a purchase. I can highly recommend Burntwood to anyone wanting to understand their current hearing ability and to learn about the many different hearing aids available. This clinic is not tied into any particular brand as Garth wants to offer what he considers the most appropriate choices for each individual.

John Zarchukoff

I wish everyone who has a loved one with profound hearing loss could meet with the professionals at Burntwood Hearing. They are committed to their clientele by offering a wide choice of hearing aids, and keeping costs to a minimum. The simulation of what my wife could hear was very moving. I felt sorry for my frustration at her lack of hearing. It was made very clear to me what she could and could not hear. They did not push one line over another, instead offered a low-cost solution for the time being. The care was above and beyond the call of professionalism. We will be back when we need their services

Lynn

I would highly recommend Garth and Chris at Burntwood hearing. Garth explains everything in detail and makes sure you know exactly what is going on. Garth is wonderful and makes the hearing test experience very comfortable. When you go back for your final appointment, Garth really makes sure everything is good. Both Garth and Chris always put the needs of the patient first. Chris at the front is very friendly and makes you feel welcome. If I could give more then 5 stars I would. Thanks Garth and Chris for making my experience so easy and enjoyable. Also thanks for giving my mom such great news about her hearing. You are the best

Aric Keane

From the bright smile when you walk in the door, to the professional and friendly service provided throughout my entire consultation and fitting. Burntwood Hearing Clinic improved the way i hear the world. By finding the best fit for me for the cost that fit my needs, Garth and Chris went above and beyond to help me with my hearing disability. Thank you guys for all your hard work!

Erin Baker

Very professional and very helpful

Michelle Mayne

Highly recommend Burntwood Hearing to anyone needing great, affordable hearing aids, they went above and beyond on great service my mom loves her new hearing aids, thanks so much ????

Eric

Honesty, integrity, and the added bonus of competitive pricing. (Costs here are similar to Costco). I will highly recommend utilizing the services provided here. I just retired into the area and this office will be my choice as to where I will go for service.

Dave

My mom is 82 and her ears were extremely plugged with ear wax. Due to health issues it was not possible to get her in to see her doctor to have them flushed out. Stopped in at Burntwood Hearing in the old Cranbrook Mall and asked if the owner would come to my mom's house instead. The answer was YES=). Mom was a bit nervous until she met him. His quiet easy manner put her at ease and he cleaned out both ears. She is very happy with the experience! We will definitely have him back again if her ear(s) get plugged again. Nice to see a professional who is able to help out someone who is house bound.

Phil Mcleod

Hi if you want high quality hearing this is the place Garth is very good and takes the time to explain things very helpfull in all aspects from a one to ten I would give a twelve also prices are very good got new h aids awhile back haven’t heard this good in years thanks Grath

Kathy Zarchukoff

You will never find a better Hearing Clinic than Burntwood Hearing in Cranbrook! Everything there is of the highest quality including the owners, Garth and Chris! Before you buy, you will be tested by state of the art equipment, you will discuss the results and be shown them so that you fully and clearly know what you need as well as voice what you want. Before you buy you are given demo hearing aids to try. You also can try different technical optionals as well as other options such as rechargeable batteries, hearing devices to enhance and aid hearing capabilities. The service is professional yet warm, friendly and helpful. The prices are unmatched! Absolutely great! I have just purchased hearing aids. They are amazing! I am so excited to be able to hear things and people like I haven't in way way too long. I am also grateful and appreciate my family and friends (who accompanied me) and my way of being educated on hearing loss and hearing aid capabilities. Burntwood Hearing..... is a wonderful positive experience!