Here you have all the opinions of real people who consume the products of Shoreline Orthodontics (Doctor) in the area close to Courtenay (Canada).
Right now the firm gets a rating of 5 stars over 5 and that rating has been calculated on 127 reviews.
As you can read, its rating is very high, actuality, it obtains the highest average it can get., and it's founded on a very high number of reviews, so we may conclude that the evaluation is quite reliable. If many people have bothered to evaluate when they've done well, is that it works.
You know that we don't usually bother to set opinions when these are good and we usually do it only if we have had a problem or incidence...
This Doctor corresponds to the category of Orthodontist.
Excellent staff made our experience wonderful.
I've been a patient at Shoreline for over a year now and I am very happy with the results of my Invisalign treatment. Above and beyond that I find that the staff are all great people, easy to talk to and very knowledgeable in their craft. I highly recommend Shoreline for any Ortho work you need done.
The folks at Shoreline are a fun bunch. For my appointment they were enjoying jazz Christmas music, and some were even dancing! I even got to embarrass my technician when she Freudian slipped. I'm one of their oldest clients, so it's nice not to feel out-of-place.
Efficient and friendly staff. They answered all my questions while making me feel completly at ease. As an adult about to be fit for braces I was extremelly nervous. I left the same day with my new set of braces feeling full of confidence. The experience was exceptional and I trully enjoyed the atmosphere and the happiness they instilled in me and reassurance in my decision. Thank You Shoreline Team!
Thank you Dr. Helpard! I love my new smile and both my daughters love their new smiles! My Invisalign treatment exceeded my expectations. Your attention to detail is impeccable. Your entire team is fantastic - well trained, always friendly, professional and respectful. You know you are in good hands here... I absolutely recommend Shoreline Orthodontics to anyone looking for an amazing smile.
Great customer service! Amazing people who went above and beyond the expected. They even delivered my daughter's coat and books to the ferry terminal after she left them in the building. Top notch.
They are very kind. They have a lot patience for my kid. Thanks a lot.
The building is beautiful, the tea and coffee are such nice touch, the staff are like a tornado of fresh air. No unanswered questions in my mind upon leaving. A great experience for both patient and parent.
Very professional , friendly and competent service.
The staff were welcoming and the experience positive. I have no worries that I’ll leave at the end of treatment, disappointed!
I'm always impressed with Shoreline's exceptional professionalism and how they make the experience so positive.
The whole team at Shoreline is so friendly and welcoming and the office is lovely. Dr. Helpard is so great with my boys. Update: A couple years later....my youngest son just got braces as well, and again it was a positive experience for us. I was impressed with the time taken to explain the whole process, and again, the staff are incredibly welcoming, friendly and knowledgeable. (Even waiting in their office is a joy, it’s a lovely space) Another update: My youngest son got his braces off yesterday, his teeth look great. The truly relevant aspect of his time with Shoreline is the fact that he was always happy to go to his appointments, he liked the staff and the way they treated him, and of course he is very happy with the results. Even through CoViD, it was all a very positive experience- Thank you Shoreline ????????
I’m so thankful to be in the care of Shoreline Orthodontics! They are amazing in every way. From day 1, my experience has been top notch, and I always always love going in for appointments! The staff- from the gals on the phone to Dr Helpard and EVERYONE in between- is a pleasure to interact with and so caring. Their level of expertise and true dedication to providing the best level of care in all aspects of Orthodontics is above and beyond. Thank you!!
loved Vicki Browns comment. Great service! I'm always impressed with the staff - oh, yeah...and Dr. H is great too!! I'm back for round 2 of my invisaline.. come on straight teeth!! A
Feel like come and visit friends! Staff very helpful and friendly. I’m sure you will never disappointed when you are choosing to trust Shoreline. They’re known what they doing to make you Happy and Wonderful Smile:D
Great service! 3 out of 5 of our family have been treated by Shoreline. Everything always runs very smoothly
Very professional and organized clinic! Felt very welcomed and was treated like gold :)
Absolutely awesome experience! My daughter was nervous about get braces and they made her feel comfortable, confident and beautiful. She walked out smiling and said she loved it there. Awesome experience. Looking forward to future appointments.
Everyone of the employees are always positive. Answers any and all my concerns. Always a wonderful experience! Highly recommend! +++
I'll be sure to post a before and after. But so far I'm seven months in and I'm super happy with the results and the care given.
We had a very positive experience and appreciate the time they took to talk to us about our daughters teeth. There were so many fun distractions that the kids barely even noticed we were at the dentists!
My eldest son has been under Shoreline's care for almost 2 years now, and soon my youngest will start. Over the course of 2 years there has never been a less than pleasant experience. The entire staff are patient and kind, and we get the feeling that they genuinely care about our progress.
Great, personal service. Professional staff with amazing attention to detail. Warm and welcoming. Definitely the best place to have to go through this service. Highly recommended.
Best place I have ever been. Such friendly staff and doctors. I always looked forward to my appointments there!
"I think they they nailed it, I give them A+, that appointment gets 100% Mama!" Kismet age 7 I, similar to my precocious youngster, believe the service, friendliness, cleanliness and professionalism of the team was 100% on point. I feel confident my daughter's future experience with braces will be handled with great care by all the staff including lovely Dr Helpard."
The entire staff from start to finish were amazing, helpful, and friendly. Each staff member I dealt with made me feel welcome and made sure I understood exactly what was going on and what my options for treatments were. Everyone was very professional and knowledgeable. I highly recommend shoreline for any of your orthodontic needs!
The staff has been wonderfully positive and helpful. We had a braces "emergency" and were able to quickly get advice. We always leave feeling good.
Every time we have been to see Dr. Helpard and his staff we have been nothing but satisfied. The office is clean, the staff are all super friendly, and the doctors are awesome. Everything is explained and gone over so that we fully understand what is going on.
Shoreline really cares about client/patient care and satisfaction. The entire staff from the front door and throughout the clinic are courteous, friendly, and professional. Their entire process is efficiently streamlined with little to no wait times despite it being a busy practice. I highly recommend Shoreline for orthodontic care!
A very efficient office! In two years of regular orthodontic treatment, we almost never had to wait for our appointments. Just as important, this is a lovely team of people. Everyone is always friendly, smiling, professional and super-helpful.
Great staff! Accommodating and helpful. Super smooth appointments. A lovely place to spend a whack of money. ????
Shoreline was very informative, very polite, and they have payment options
What can I say that hasn't already been said! Just the best staff ever. Warm and friendly and will bend over backwards to accommodate to your needs. I tell everyone I know to use shoreline. You guys are so great. Thank you.
My son just started treatment yesterday. The team at shoreline were all very kind, have excellent communication skills(making everything easy to understand & easing my anxiety). The appointment to get his braces on went very smoothly & quicker than I expected. We have to travel to see Shoreline & they have also been mindful & accommodating for our appointments.
Son needed something fixed on his braces -again- and again, they squeezed him in right away! Love Shoreline!
Wonderful place! My kids love it there.
Friendly and efficient staff.
The entire staff has been knowledgeable, friendly, and patient at every appointment we have attended.
I have never had an Ortho appointment in my life, I have recently found out that I need a bunch of work done on my teeth/jaw, from start to finish for the consultation, Shoreline was prompt, professional, but also human...they make you feel comfortable as soon as you walk through the doors until you walk out! Once my dental coverage kicks in, I will be starting a 2+ year relationship with Shoreline and because of that, I know my teeth will be in great shape for the rest of my life!
I have alot of jaw issues right now where i cant even eat..today i went into shoreline to get braces for the first part of my stepping stones to receiving jaw surgery ..they were remarkable i thought my jaw would be hurting more but they made me very comfortable and took care with my jaw..thank you so much shoreline i recommend them to everyone!!
Very professional and went in not knowing what too expect and came out an hour and a half later with my daughter fully with braces. Very efficient and we were extremely well taken care of.
We really enjoy Shoreline Orthodontics in Courtenay. That’s not something I actually ever thought I’d say about orthodontics. They are very polite, efficient, thorough, helpful and always willing to explain. The staff and environment create a relaxing atmosphere. Highly recommend.
I have to say this place is a well Oiled machine. Staff is prompt and friendly, the cleanliness is on point, and these people genuinely care! I would recommend anyone needing orthodontic work to go to Shoreline!
Very professional, helpful & friendly staff ... Dr. H. is wonderful. Looking forward to the end of the journey and straight teeth but am so impressed with the improvement already with the invisaline!
The minute I walked in the door, I knew I was in good hands. The staff are friendly, professional, kind and knowledgeable and I always feel welcome and comfortable. Dr Helpard is fabulous and fun, as is Dr Kosmowski who has been wonderful throughout the process! I am so glad I was referred to Shoreline ... I am on my last couple of weeks of invisalign and I am soooooo happy with my straight teeth!
Very positive experience. Staff are all very kind and encouraging. So glad I chose this office. Had my first visit and my braces went on the same day! They took the time to explain everything and even gave me all the tools I need to take good care them in between visits. Thank-you to all the staff for making the process so much easier for me. So 20 months have passed by now and my braces came off this week , 2 months ahead of time :) I am so happy I started this journey with Shoreline. They have been amazing and encouraging every step of the way. Since I am an adult in my 60s, I was very anxious/worried to go through with this but I am so happy I did. Shoreline staff have made it easy for me with their respect and professionalism every step of the way. Although I still have a ways to go with the oral surgeon and family dentist who will now install some implants to replace my previous partial, I can now see an end in sight. My natural teeth are perfectly straight and ready due to the co-ordination between all of the professionals involved. Thank-you Shoreline staff for getting me there. I will be eternally grateful to all of you and especially Dr Kosmowski ! Thank-you! Anna-Marie
We have been going to Shoreline off and on for over 10 years. First with my son, then with my daughter. The staff is amazing and friendly, the office has a welcoming atmosphere and Dr Paul Helpard is wonderful. They truly care about each one of their patients.
I have had the best Orthodontic Care through it all. I feel so lucky to have been cared for by the best. Dr. Olynik, Dr. Helpard and all their amazing staff have gone above and beyond through this whole process. Thank you all for your kindness, compassion and guidence.
Thank you for a lovely experience! Such a well run office...quick and efficient. They showed and explained everything very well using clear visuals and understandable vocabulary. Dayne liked that he understood exactly what was going on.
I'm a patient of Dr. Helpard's at Shoreline Orthodontics. My experience there as been 100% lovely! Every person working there from receptionist to patient coordinator to accounts to technicians has been professional, really friendly and cheery and thorough. I would recommend their services to anyone and with complete confidence that they will be completely satisfied with both their overall experience and results. Thank you to the entire staff!
I have had pain for over 30 years in the jaw and ears, and was referred to Dr Helpard by my Dentist after no relief from other specialists. Just told I have nothing wrong to cause the pain. I found the receptionist fantastic on the phone, as we booked appt. and when I arrived I felt welcomed by the whole team. Photos and X-rays done right away, and discussions. Dr Helpard says from reviewing X Rays that he understands why I have pain, showed me on the X-Ray what he can see and what looks damaged in my jaw. we discussed a few possible options, and are working towards finding an answer that will help relieve the pain one step at a time. Thank you for being understanding and believing me.
My son and daughter are both under the care of Dr Helpard. My son just got his braces off after about 20 months of treatment. My daughter will get her last 2 baby teeth done and start in October when she will turn 12. There was no issues with the clinic, they did the best they could to accommodate our other life appointment and were right on with the timing for my son. Always smiles and friendly faces to great us every single appointment. Next is my daughter, and I am having a consult at 52 to look at my options as my teeth mature. Feel very secure and know they are having the best treatment. Thank you Shoreline.
Wonderful is the only word that comes to mind when I think of Shoreline Orthodontics. I highly recommend them. The staff is very nice and always tries to accommodate our needs. My daughter had surgery and thanks to the ongoing communication between the surgeon and Dr. Helpard her operation was a success. Double jaw surgery was quite a concern for me, but now she can chew properly and it literally changed how she feels. I truly highly recommend them.
Made my child comfortable and unafraid. Staff all super nice!
Best staff EVER!! My first idea was to shop around but after one visit, it was not a question of price. I was happy to have my son get his braces here.
My girl was so comfortable and engaged during her consult. A very friendly team and great communication. Thankyou!
The minute you walk through the door, you know you are in good hands. Everyone is so knowledgeable and they make you feel comfortable from start to finish. Dr Helpard is so wonderful and Dr Kosmowski makes a fantastic addition to this already superb team! Our community is so lucky to have them!
7 Years working with this fabulous office! Still a fantastic experience! The staff is incredible and caring! Having two children go through the process of braces here, I would highly recommend this team to anyone! Top notch service through and through!
We have been patients of Dr. Helpard since my daughter was only a couple of weeks old. Amazing team, very welcoming and friendly. We couldn’t ask for a better orthodontist!
Always greeted by friendly staff, of whom give excellent patient care!
They are the best for a reason. They truly care about the people they treat and a bonus that a their staff is friendly!
Excellent service. Great facility. Competent staff.
Very friendly and professional staff. Everyone at the office made my daughter's experience very positive! Thank you.
We had a great experience there. My daughter was nervous and you all made her feel very comfortable. Thank you
The office staff are the friendliest dentist office I have ever been in. They are very personal .I was there for a consult. The orthodontist came in the room after all my exray X s were done and explained the whole procedure. She explained everthing to me in laymon terms. I would recommend anyone I know that was needed to see a orthodontist .
I just finished my treatment with shoreline and I am beyond excited for the results and how everything turned out. I was so embarrassed of my smile before all of these and always covered my mouth and it’s been 2 days and I have spasms in my cheeks from smiling so much! I had to undergo a double jaw surgery on top of the braces and I am just so happy. These people treated me like family and were welcoming from day 1. Before covid happened my youngest would have to come with me to appointments and they would let him “help” and they’d treat him like family too. Just all around the most amazing place ever. I can’t thank all of you enough, you really changed my life and how I look at myself.
Very professional, the most safety measuresI have come across since COVID came around, and to top it of their service is amazing!
10 months into the process and everything has been smooth and easy. Everyone has been so friendly and helpful. 16 months now and everything going good.
I feel like family every time I come here. Couldn’t recommend anywhere else as much as Shoreline
I cannot begin to describe the fabulous service provided at Shoreline!!! I had braces in my late thirties alongside my two children and the care that we received from Dr. Helpard and his team was second to none. Now, six years after having our braces removed, my daughter and I required some minor follow up. The staff welcomed us back with open arms (literally) and made us feel like old family coming back for a visit. Dr. Helpard and his team have always made me SMILE with their thoughtfulness and excellent care!!!
I'm a current patient of Dr Helpard in the Courtenay office. His care is top notch, the office is beautiful, modern and bright and his staff are all so courteous and helpful. We are lucky to have such a great orthodontist in our community.
The staff at Shoreline are AMAZING. My daughter has had nothing but great experiences here. Thank-you!
Wonderful, fun loving and caring staff. Dr. Helpard truly cares for his patients and their family. He helps keep my girls feel safe. His staff and him treatted my girls like family. They talk to their patience all the way through the treatments!
Dr Helpard is a smart and talented man, educated from Canda's premier institute McGill University, Montreal, Quebec and United States. The ladies in the office are very customer centric, there is a welcoming feel in his office, soon as you enter. Moreover, he has a good eye for detail. I used to see him for my orthodontic treatment travelling all the way from Vancouver. I highly recommend him both for children and adult orthodontic treatment.
Thank you shoreline. Child number three just received his braces today. Over the years you have taken such great care of our family! We have a pretty excited boy and his new bling. You made the experience positive and painless. Thank you for your care and expertise
Shoreline made it an easy and seamless process in helping my daughter get her braces. Their staff is amazing and kind and we couldn't have done it without them making it affordable for our family!
Our son got his braces on yesterday and the whole process was very positive. He said he felt very comfortable as though he could have fallen asleep in the chair. Thank you to all the shoreline staff for taking great care of our boy!
Staff was knowledgable, kind, and professional. Made me feel welcome and excited for my future smile! Thank you Joelle and Dr. Michelle!
I had such a great experience for my new patient consult. The team was very friendly, and knowledgeable. Thanks for looking after me :)
We have had our first visit, and braces on, they appointments was on time staff and Dr. Helpard were very professional. The office was very nice and clean. Our visit was very positive.
The staff are so wonderful and I felt I was in excellent hands from start to finish. All of the staff are incredibly kind and knowledgeable, and patiently explained everything they were doing. I would highly recommend them for your orthodontic needs!
Awesome staff! Kind and encouraging. We had a great experience.
Always fantastic, professional & friendly staff which makes for a pleasurable visit for our children. Top notch results and our next little one will be going here down the road. Thanks Paul & your coworkers!
My son and I were picked up by the shuttle driver and taken to his appointment on Wednesday. The experience was very positive, from beginning to end. The entire staff was incredibly welcoming, supportive and knowledgeable and we knew we were in excellent hands, right from the start. Thanks for an idealistic first visit! :)
Very professional and health not money focused. Breath of fresh air.
Wow, I had an appointment for a consult and ended up walking out with braces. Dr. Helpard and his team are amazing. Robyn(I think that was her name) who did my imaging ahead of time was so friendly and personable and it made having pictures taken a breeze. Jenny who put my braces on was so nice and explained everything perfectly. You get a sense that everyone really enjoy's their work there too, I appreciate that. I look forward to my future followup appointments the Shoreline team.
Great service and competent staff. Diagnosed a non dental related issue on X-ray that needed surgical intervention that otherwise would have potentially been delayed for years.
I received my braces today, easy peasy ???? I was hesitant to say the least, being 47 and having watched both my children go through this experience. The staff was so kind and knowledgeable this helped me feel confident about making the decision. Now I’m just excited about the progress to come and grateful for this opportunity to prevent future dental issues. Bring on the ice cream ❣️
Always a good experience. Friendly, informative and professional staff.
We (that is, four of us in the family) have been going to Shoreline for many years. We have had nothing but exemplary, professional service from the get-go, and the friendly people there are second to none. The shuttle service for Powell Riverites (up to COVID-19) has been indispensable. Thanks, Shoreline, as we near the end of our time with you. You are the best!
Shoreline Orthodonitics is an authentic, friendly, professional atmosphere. The staff are happy, efficient , and extremely consistent. I have been a patient of shorelines for almost a year now and I am as happy as I was the first day I entered the building to inquire about braces. This business is run so efficiently and professionally without compromising patient care. I can’t recommend Shoreline Orthodontics enough. If you’re looking for quality work and compassionate care with flexible options for payment this is your place! Thank you Shoreline for my wonderful experience thus far. I will continue to recommend your company as my experience has been nothing short of fantastic. Ashley Finneron formerly Ashley Reidl
This was our first visit to Shoreline and we couldn't be happier. The service was great and the explanation of what was going on with my son's teeth was easy to understand. I love how thorough they were and I didn't feel pressured into the treatment. I look forward to having my son's treatment started!
Amazing service and customer connection. All three of our teens have had braces from Dr. Helpard and his fantastic team. and the results have been amazing. Would highly recommend.
A warm, friendly and professional atmosphere. The Shoreline family is great and Dr.Helpard is personable, caring and incredibly proficient. A straight smile was something I only dreamed of before Dr. Helpard and his team made it a reality!
Shoreline is the best for Orthodontic care. I was reluctant to get braces with all the work I had to have done, including oral surgery. The staff at Shoreline are always welcoming and make the visits as painless as possible. Highly recommend them.
What a great TEAM! Welcoming, understanding, honest, and caring all the way from the front entry to installing hardware.
Professional, courteous, friendly...made the "Getting Braces Thing" as nice as possible for my daughter.
They always made me feel at home and really went above and beyond for me. I tell people to go here all the time because of their professional service and amazing family atmosphere.
Shoreline Orthodontics are amazing in every way. They care about their patients and back their work. I am in my 50s and love my teeth now. They did an amazing job. They are warm, friendly, and often funny too. Very professional. Everything is clean, well laid out, and care is taken to make their patients feel comfortable. They have done an amazing job during the pandemic. I would not hesitate to recommend them to anyone.
Shoreline ortodontists was a very good experience. The staff were amazing in every way.
The Shoreline team are wonderful! Frontline staff was welcoming and organized. Joelle was friendly, efficient and professional. And Dr. Helpard was kind and funny, he did a great job of explaining what was happening, treatment options and future follow up. Very impressed by everyone.
We had a great experience at Shoreline Orthodontics. We went for a consultation for both of our children, and were very impressed with the thorough process: taking pictures, taking X-ray, explaining the current situation and explaining the different options. All staff members were very pleasant and professional. We were prepared to hear that both children would need braces, but instead, they suggested we wait and see how they grow. We went home with a document summarizing the visit (pictures, results etc...) for each kid. Overall, great first consultation :)
My son has been going to Shoreline for four years and just got his first appliance at 11 years old. Everyone we have dealt with has been fabulous! KC encouraged us to bring our son at seven years old so they could follow the growth of his teeth before he was ready for an appliance. We didn’t have to pay anything until he got a retainer and the pricing seemed very reasonable.
I've never been a fan of getting anything dental done let alone having braces put on. However, the staff here along with dr. Helpard do a phenomenal job at making their clients feel comfortable and cared for! I would highly recommend them to anyone in need of orthodontic work!
Dr. Helpard and his whole team are wonderful amazing people who truly are passionate about the work that they do. From the moment you enter the front door you feel at home. The office is beautifully designed and has a warm, friendly atmosphere.
So professional AND caring... Hard to imagine how they could be any better.
Our experience at Shoreline has been overwhelmingly positive. All staff members have been friendly, courteous, well educated and confident in their various roles. The level of skill, and professionalism is exemplary. I feel confident that my son is in the best of care with each visit.
It was my first time at Shoreline, and from the minute i walked in the door everyone was helpful and friendly. I had to deal with 5 or 6 different people for the work i am getting done, every one of them were great and personable. A special shout out to Sarah who went out if her way on her break to help me out with my jewelry. My appointment was prompt and i didn’t spend any time waiting to get xrays, scans, or to talk to the orthodontist. Very efficient and knowledgeable staff!
Everyone is always so friendly and welcoming, my daughter has been followed by them for a few years now and we have always had excellent service
Fantastic service, my sons teeth are looking amazing in a reasonably short period of time. I honestly can’t believe the difference. The staff are kind, efficient, knowledgeable,and always welcoming. Both Drs I have met are knowledgeable and communicate with the parents and child very well. No fear necessary at this clinic. Thank you. Keep up the great work.
Beautiful office and very friendly staff! Dr. Helpard is very knowledgeable and nice.
Very friendly and caring staff!
Extremely pleasant staff. Very professionnal and efficient. Great service
Shorline orthodontics is an amazing place to get your teeth fixed! They are helpful, friendly, and are very good at fixing your teeth. It is a great enviroment to be in, everyone is happy, helpful, and friendly! I had a great experience there during my long period of time. They did, and are doing an amazing job on my teeth and I would have no other place I'd rather go!
The doctors and staff at Shoreline Orthodontics are simply amazing . Both my kids and myself had treatment there. My kids are now in their 20's and thank me often for giving them braces when they were teens and the idea of braces wasn't exactly thrilling to them . They loved their experience there and now have beautiful smiles for a lifetime.
Dallas always has a positive experience when she visits Shoreline Orthodontics. Keep up the good work.
You are showing 5 Stars and 158 upbeat reviews (now 159) and you deserve every one of those positive coments. The way you looked after our 8 year old daughter (Morgan) yesterday was truly special. When I phoned and mentioned that she was in some discomfort you squeezed her into an already busy schedule within 2 hours. Who does that these days.?? She arrived at your office in pain and left 15 minutes later with a beautiful smile. Your entire office is so friendly and professional. The way you took care of Morgan's needs was the best Christmas Gift anyone could have given our family. Thank you all for caring so much. Stewart & Elsie Tracey
We have always have a very nice visit. All the staff is always nice and care about each client. Nothing but happiness with everything, most definitely will be spreading the word. Thank you all of you guys for making my girl feel happy and confident with her braces. One happy momma here.
Dr. Helpard and his team at Shoreline Orthodontics are amazing! They have made us feel comfortable from the very beginning. They are very thorough and always patient when explaining things that I don't understand. :)
Wonderful team and very professional. Amazing seeing all the smiles. leave feeling very confident thanks shoreline!