Here you have all the feddbacks of real people who use the products of Brookside Family Dental (Doctor) around Chatham area (Canada).
Currently the firm receives a rating of 5 over 5 and that score was based on 127 reviews.
As you can see it has an average rating is very good, in fact, it reaches the highest rating it can achieve., and it is founded on a very high number of reviews, so we can think that the assessment is very accurate. If people have bothered to give their feddback when they've done well, is that it works.
You know that we do not usually bother to set feddbacks when they are positive and we usually do it only if we've had a problem or incidence...
This Doctor is included in the category of Dental clinic.
I’ve had nothing but great experiences during all of my visits. Always a happy welcoming atmosphere
Fantastic Clinic! Super Clean. Candace at the front was very friendly! My hygienist, Tori, was also friendly, funny and did a top rate cleaning! Was amazing to watch Parks and Rec while getting my Teeth Cleaned! Thank you all for putting in the effort during Covid, so we can keep out pearly whites sparkling!
This is by far the best dentist I have ever been to. They are so caring and really look after you. If there is even a little pain they stop and as more freezing and the price they write is the price you pay. Thanks Brookside will definitely be telling other people about you guys
Tori is fabulous with my kids 7, 5, and 2. None of them are afraid to go to the dentist!
Caring and very nice group there, help solved a issue for my 5 year old and made him comfortable being at the dentist
My first appointment was perfect! Friendly and kind staff that are knowledgeable and have unlimited patience ????. Even with COVID I felt safe with all of their precautions in place. Even though going to the dentist is a nightmare for me (due to personal experience as a child) I look forward to my next check up! Very clean and comfortable ????
Best dentist I've ever been to, highly recommend. Very friendly staff.
My first time being at this dentist office was a delightful experience. I had my first root canal done, the dentist and dental hygienist were so patient with my shallow mouth that didn’t want to be touched but I am thankful that they were able to restore my tooth. Thank you!
The crew at Brookside are simply amazing. I have never felt more at ease at the dentist. Very honest and upfront so I had zero surprises come time of surgery which made things so much easier. Thank you guys for making this transition less stressful for my family and I.
I highly recommend Brookside Dental. It was my first visit there and I found Tori my dental hygienist very competent, friendly and informative. Dr. Jordan was was very professional and knowledgeable. He offered advice and options for me in a way that was understandable with no pressure to decide right away. The environment was very clean and inviting with all Covid protocols followed. All in all a positive experience.
The staff at Brookside are amazing!!! I had to have 2 wisdom teeth removed and a cavity filled.The Hygienists were both very friendly, upbeat and informative. 5 stars allllll the way and I highly recommend them to anyone looking for a Dentist!
Overall friendly and accommodating staff and the best dental hygienist I’ve ever had in my life!
My son Brayden loves his visits to the office.. He loved getting his teeth cleaned by Tori today because she is nice and is patient with him.. Also when he sees Jordan his dentist they talk about his fav video game. Fort Nite.. Always a pleasant visit! staff always friendly and caring.. Thank you always
Very professional and caring staff, ensuring I was comfortable, great covid protection measures, thank you.
Best dental services in town by far! My family and I have been to a couple different dentist’s trying to find the right fit for us...Brookside was our only choice for amazing service with the greatest most helpful staff who always make you feel like you are at home... they know just how important it is to make the children feel safe, happy and comfortable when visiting the dentist which can be a little nerve wracking at times to say the least! The staff are always so wonderful and eager to help in any way possible! This team truly does go the extra mile for their patients and we as a family are proud to call Brookside Dental our home base for the best dental services in Chatham Kent!
No one wants to have dental work done, but if you have to, Dr. Metwally is the one to choose. He takes time to discuss options, to include not doing anything. He is knowledgeable, kind and fun! I’d definitely have him work on my teeth any day, everyday!
All of the staff at Brookside Dental were fantastic! My son was anxious about some dental work that he needed done, but each of the staff members did a great job of easing his anxiety. Dr. Jordan and Heidi walked him through the procedure, taking the time to allow him to fully understand what they would be doing. They let him feel all of the tools they would be using as well. They worked quickly and efficiently, communicating what they were doing the whole time. A very relaxed environment that makes going to the dentist less stressful! Thank you for doing such a great job.
Dr. Metwally is so attentive and caring. He really takes his time to explain procedures and recommended things other doctors overlooked. I recommend this office to anyone looking for dental care. You won't be disappointed!
Great staff. Very easy to deal with. Very helpful.
Friendly, listened to my needs, accommodating, thank you!
Did some research on local dentistry in the city and thought I would try these guys. After 3 visits, there is no doubt in my mind I have made the right choice. Staff is top notch! The old saying goes,”when your happy, tell others. When your not, tell us!” You can believe that any referrals done by me to a friend, will definitely be here. Thanks for all the help guys, greatly appreciated!!
I live in London Ontario have been to multiple dentist in my town to have a refural to a sleep dentistry after tons of dentist visits with no help I finally got to Brookside Family Dental and was able to get the referral I needed. Thank you so much for getting the referral I needed without any hassle.
We just recently switched because our daughters old dentist wasn’t the most patient with her and her anxiety. Brookeside is WONDERFUL!
Great Medical Service.. All the Medical Staff are friendly and detail oriented. Very quick response time and prompt service bookings Shout out to my Dental Hygienist ????????♀️????????♀️
Brookside Family Dental is a wonderful establishment. All the staff are helpful and friendly, very courteous to their clientele. They do thorough work and they keep a clean and efficient workplace. I would recommend them for dental care to anybody and everybody I know. Thank you for the great care and attention to detail.
Cannot say thank you enough to the staff dentist at Brookside call them at 10 in the morning in miserable pain they get me in at 11 help me out by five after 12 never ever have I been treated so well specially in the medical field take my hat off to them go to them any day of the week I’ll drive from Windsor if I had to thank you Brookside
Brookside dentist is clean, professional, friendly and efficient. Within the last week, I have been there twice - 1st for cleaning and inspection and then to have work completed. The staff is great and makes you feel, very much at home (I know - hard to believe at a dentist right?)! The Dentists that work there are both great and I have personally met and talked with both of them. When I originally visited their office, I was looking in extracting all of my teeth and getting implants. The team at Brookside reviewed my options with me and helped me to decide to keep my teeth! Thank you Brookside! If you are looking for a dentist office that is fully up to speed on all of the latest and greatest dental treatment options, than look no further than Brookside Dental! All of the staff are from the younger generation, which to me, is a definite bonus!
After not having a dentist for quite some time, I am glad I found this place. Everyone was absolutely fantastic to deal with. Tori, my hygienist, was an absolute gem. Very gentle and thorough, explaining every step of the way. Dr. Jordan was also very kind and helpful as well. They take care of billing the benefits company, so no hassle there. Definitely pleased with my first visit. I'd be comfortable recommending them to anyone who hasn't been to a dentist in a while and is looking to get caught up again.
After attending brookside dental, I will not go anywhere else. They are quick, clean and make you feel very comfortible. They are also very understanding and will work with you to ensure your needs are met. Candice in particular made me feel taken care of and was extremely helpful. This being said, the whole team is extremely friendly and makes the experience easy on you. Thanks a bunch to all and will see you again! Kind regards, Aaron L'Ecuyer
Thank you for being there in time of need. Great service,very professional and prompt
Honest and caring
This was the best dental experience I’ve ever had. Everyone was very warm and the work was first class. I was a little nervous because I hadn’t had a cleaning in a while and my teeth are sensitive but they totally put me at ease and did a fantastic job on my coffee stains. Highly recommended!
Brookside Dental are Awesome! Very nice and are helping me to have better teeth...it's Great there
My experience was excellent! Friendly staff. The entire team was professional, thorough, and considerate. The facilities were in great condition and it created a great atmosphere. Would highly recommend.
Very friendly, and accommodating to those with disabilities they worked around my wheelchair for X-rays and cleaning and made sure I was comfortable and asked if I needed breaks from time to time and explained other things very throughly
Kind and considerate staff. Always friendly, it seems like a great work atmosphere which shows in the care of the patients. THANKS TORI FOR A PAINLESS CLEANING!!
Brookside has such a friendly staff.
Brookside has excellent staff. My kids don't always like going to the dentist, and honestly who does, but the staff there are friendly, patient and take the time to make the cleaning of teeth as enjoyable as possible.
Both my wife an I had work done at Brookside Dental this last month. The treatment we received was top shelf. Everyone we dealt with was friendly, and made us feel like we were more than just clients. The office was spotless and we could not be happier.
My experiences here to date have been just great! The staff is friendly and professional. The common space and treatment rooms are immaculate! I’m so very pleased with this dental team and highly recommend them.
I absolutely LOVE coming here! Always hated going to the dentist especially with my severe TMJ. But, here at Brookside....they made me feel so comfortable that I never felt pain. The staff are amazing. They are friendly, always smiling and will do whatever it takes to make your experience a happy one. I HIGHLY recommend Brookside Dental!!! ????
10 out of 10, would definitely recommend any one to this clinic. Very friendly staff; made me feel right at home. Looking forward to my next appointment!
Great experience! From the moment I walked I felt at ease. Very clean, organized and friendly. I would highly recommend Brookside Dental
Friendly, professional team in a clean, safe environment. Very happy with the service, I would recommend to anyone.
Brookside has absolutely wonderful staff and is the friendliest environment ever. I am normally a very anxious person (and at times can be a fainter) but they have been nothing but the absolute best. The dental crew are all extremely reassuring, knowledgeable and comforting throughout the entire procedure (and I’ve had many lately). I have avoided going to the dentist for a long time but I am super thankful I found Dr Jordan and his team!
Very friendly feeling atmosphere, best cleaning I've had done i didnt even realize it until they cleaned my teeth they took there time and made me feel completely comfortable, I was having a bad day and she made me feel happy just with her presence and she had no idea I was having a bad day I highly recommend and I will be going back again as well
A great dental office, with very friendly staff! Love the automated system for reminders and forms to fill out. Easy to use. And professional environment. All good things.
Very happy with my decision to move our family's dental care to Dr Jordan and his team. Super friendly and excellent with younger children
Amazing staff, very professional and friendly. Overall great atmosphere!
I had my first appointment at Brookside Dental today, and I am very glad I was reffered to them. The staff are so nice, it is a beautiful very clean office and is the first time I have ever not felt overly nervous at a dentist office. I highly recommend!
Friendly, professional, clean.
The office staff were all nice and welcoming to me as a first time patient, and their office was very nice, clean and up-to-date/high tech (just in comparison to my previous dental office). I just went for a cleaning and check-up and they had me in and out fairly quickly as well.
Very nervous dental patient here. Tori and Dr. Jordan were so patient and kind. Even got to watch The Office during my cleaning. Actually not dreading my next visit. Highly recommended.
So I had my first visit at Brookside (Chatham site) The girls there are FANTASTIC!! What a great experience! My partner suffers from severe anxiety disorder and the staff was amazing! Today the assistant who stayed with him during all of his procedure made him feel calm and she was very reassuring. THAT WOMAN IS A ROCKSTAR!! thanks so much to Brookside & staff. What an incredible team. Thank you Thank you Thank you♥️
Everyone there is awesome, always smiling and friendly. I even liked it when the dentist came all the way from London to work on Dalton. Dalton & I say a HUGE Ty.
The staff are very friendly overall. I have anxiety about needles and the dentist did everything he could to accommodate me and my needs in that regard. Very happy with my experience.
Brookside Family Dental goes above and beyond to make sure an individual’s dental needs are met to their standards. The whole team has been very informative and kind.
I've always been a fan of keeping my teeth happy, but after recently switching dentists, coming to Brookiside was like a day at the spa! Everyone was super friendly, happy and personable. The hygienist/assistant that I had was just an absolute delight to speak with during my whole cleaning (not that I could speak much with her hands in my mouth tho lol) The efficient communication through text updates is very effective too! 10/10 recommend ???????? Actually looking forward to my next visit!
The staff was very kind and thorough, from booking the appointment to the in person appointment. Highly recommend!
Their amazing Friendly and willing to work with you
The service was amazing. For someone who has severe anxiety I felt very comfortable. I kept my mind busy with the tv. First time in over 3 years getting teeth cleaned and I will return for sure. The safety in place is amazing and I felt totally fine in the office.
Fantastic dentist! Great with kids :)
Hello! Visited alot of dentists in my life time lot's of experience's along the way but so far this office and staff was the best, friendly,polite, young and informative. I would recommend this dentist office without a doubt, thanks for a job well done, sincerely Michael.
Staff is always really friendly and helpful. Space is comfortable and clean. No waiting, flexible with appointments, and provide text reminders/communication. Provides safe care during Covid. Also, they have Netflix!
Staff is so friendly and Tori is really good at making you feel comfortable.
everybody is very nice and i’ve only had great experiences here.
I am a client of Brookside Family Dental and am extremely pleased with their staff and dental services provided. If you are currently looking for a dentist, I would recommend that you give them a call.
Clean office, Dr.Metwali has great bedside manner and knowledge , I didnt feel rushed during treatment specially by explaining steps of treatment, would highly recommend making this your dental home .
It's a beautiful crown and it fits like a glove!
I was very scared.they made fill relaxed kept reassuring me I was doing good. Dr jordon is very good at what he does. They explained everything from start to finish and it wasn't as bad as I thought it would be thank you
We love Brookside family dental! They were great with my daughter. Very welcoming and friendly staff, 10/10 would recommend!
Absolutely awesome people! Had my teeth cleaned and noticed I had a couple chipped teeth. Offered me a great price on 2 new crowns and I now have the great smile I had missed for years. Thanks Brookside
I had an excellent experience at Brookside Family Dental. Candace Cook went above and beyond to make the experience as enjoyable as a dentist visit can possibly be.
The staff is very friendly and always has your comfort at the forefront of their concerns. I find them knowledgeable and professional, and I'm happy to keep them as my family's dental group. Shout-out to Dr. Jordan, Tori and Candace.
This team really does a fantastic job from start to finish and I’m really happy to have changed dentists’! Very comfortable atmosphere and super clean, looking forward to my next appt!
I am nervous about going to see the dentist and usually only go in an emergency situation which I have had to do this week. I just want to take this moment to thank the staff and dentist for being so kind, gentle and making me feel less nervous about my visit. I still have a long way to go with my dental work and I am sure I am in good hands.
This was my first time here and I was made to feel very comfortable from booking my appointment right through to the end of my visit. I'm extremely anxious and they were all fabulous! Candace reassured me over the phone so much that I took the cancellation that was available in 2 hours! Patty came out to greet me with a warm welcome to Brookside. At this point I was already starting to feel less anxious. She was amazing from start to finish. Dr. Khankhet who made me feel instantly at ease was very gentle and caring. He even suggested I might not need freezing to replace my filling since my tooth wasn't sensitive. Well I went for it.....NO freezing & it was amazing! I didn't feel any pain and no annoying freezing!! Never in my life did I imagine I could do that before today! Thanks so much to everyone who made my experience at the dentist so wonderful. I'm so relieved to have found such a wonderful dental office!
The staff are all very friendly, very accommodating and professional. Would definitely recommend to anyone in need of dental work. The team there is awesome!
Very friendly staff. Smoothest cleaning I've ever had.
Their staff was incredibly professional and kind. I was in and out very quickly with no wait time at all. All of the rooms were very clean and well kept. It was clear that they were keeping up with the COVID-19 regulations. It was a very pleasant visit and I would feel confident recommending them to friends/family.
After reading the reviews - I have to agree with the majority here. I too had not been to a dentist in far too many years because I knew it was going to be painful and expensive with the damage I had done. It was neither! I was greeted warmly, made to feel at home, had a great free consultation with Dr Jordan who addressed all my issues and just made me feel better. His Assistants, Patti and Tori were dynamite. I had to go back 2 weeks later to get the work done and it was surprisingly quick and painless. I made an appointment for my husband who has had a couple rather bad dentist experiences and he was very wary - but again, they were great. I have already recommended Brookside to others and will continue to do so. When you find something that works, you stick with it. Thank you Brookside (and my husband thanks you too) Lisa Franks and Tom Faber.
They are very caring excellent with kids !!!
Very friendly. Great with kids.
Great experince. All the staff was super friendly...best experience ever.
One stop shop for all your tooth related needs. Everyone there is absolutely wonderful and the general atmosphere puts you at ease. Very well equipped office and generally the most pleasant experience one can expect when having strangers put their fingers in your mouth.
Loooooved Dr. Metwally! Such great service. Honest, caring, very knowledgeable and made me feel comfortable! Would highly recommend ????
This was my first time at Brookside. I’m extremely scared of going to the dentist and my anxiety always gets the best of me lol. They were EXTREMELY kind, thoughtful and gentle with me and put me at ease very quickly. I appreciated that very much! Great experience and I would highly recommend them to anyone!!! Phenomenal job Brookside!!! Thank u so so much!
-Very friendly staff -Bright, beautifully updated waiting area -Easy booking with online forms instead of a pile of paperwork
Dr. Jordan and all the staff have been excellent. Great service and very accommodating. Highly recommend!
Great proffesional people. Always accomadating especially this year in these difficult times. Always go above and beyond. Couldnt be happier with there team and service. Jeff Jenkins
I had a toothache develop over a couple of days and Brookside were able to get me in right away. They offered to get me in earlier if the pain was to much which I really appreciated. I ended up having to get a root canal which was actually quite painless. I wouldn't hesitate to recommend them to anyone they are very professional. Thanks Brookside
Everyone was so nice and welcoming. My daughter who has bad anxiety went for her first visit last week and is actually excited to go back! I'm very pleased with their services and will definitely keep going back.
Great place! Both time I was there for extractions I was in and out in half hour. Friendly staff that make you feel welcome. Would recommend Brookside family dental for sure ????
This is a great dental office. Everyone is very friendly and they are great with kids. I have 2 young sons and they knew exactly how to keep them occupied and interested long enough to do what was needed for the appointment. The staff is accomodating of schedules which is a bonus as they offer Saturday appointments as well! The staff are knowledgeable and the dentist is wonderful, he explained my options and was very informative for a dental procedure I need to have. I would highly recommend this dental office!
This is definitely one of the best dentist”s office I’ve been to. The customer service and friendliness was top notch. The dental hygienist, Tori, was amazingly. She was professional and very thorough. She took her time and made my husband and I feel special. I will be booking an appointment for my 2 boys as well. Although some children fear the dentist, I just know they will love it here. Great experience
Very friendly and informative staff. They certainly make you comfortable and welcome. Willing to discuss different options that may be available and provide a proper estimate.
I am not a fan of dental procedures, but I love Brookside Dental! They made me feel very comfortable and put me at ease. They take the time to listen to your concerns and offer solutions to calm anxiety. I'm looking forward to having all of my dental needs taken care of by this friendly, courteous and professional staff.
I am usually very nervous to go to the dentist and I had put it off for quite a while but when I went the Brookside the staff was very welcoming and super nice! It was a very clean facility and they were following covid protocols amazingly!
An extreme fear of dentists kept me from getting much needed teeth repairs for years. When I could avoid it no longer, I was able to get an appointment quickly and upon arrival I was greeted by friendly staff who quickly calmed those fears. During each proceedure Dr. Jordan along with his assistants, Patti and Tori, made sure I was comfortable and experiencing no discomfort or pain. Besides doing top notch work, all the staff here is very kind and gentle. I am definitely making Brookside Dental my home.
I highly recommend Brookside, the staff and the dentist were professional very helpful, also informative and pleasant to deal with Thank you
I would definitely recommend this dentist. Everyone in the office is very friendly and make you feel very comfortable. They're very fast, gentle and are excellent at their job. My kids hate dentists but love going here!! This is the first place I can go without getting anxious before I go!! I definitely will not be going anywhere else!
I was very impressed and thought they were awsome
Im a new patient to Brookside Dental and I must say they go above and beyond!! The staff there treat you like family, and ensure you are making decisions based on what's best for you. If you are looking for a dental group that you can count one look no farther then Brookside!!
I had my first consult as a new patient today. I am about to get some extensive dental work done and Dr. Metwally was very thorough and detailed in what to expect. I very much appreciated his honest opinions and he made me feel very comfortable. Their office is very clean and the staff is very friendly and welcoming. I look forward to upcoming visits with Dr. Metwally and his lovely staff!
Felt very comfortable with the staff and process. Thank you!
Dr. Jordan and his hygienist were excellent. They made my experience a very comfortable one. There was no pain only minor discomfort. I didn’t even know when Dr. Jordan extracted my tooth. I will go back and continue with this dentist. The area was very clean, both the hygienist and dentist were gentle and very respectful and explained everything to me. Thank you Sharon Elaine Coyle
Very gentle but thorough. Showed me where the little cavities were and set up a follow up in 2 months so I can budget for the work.
I switched to Brookside about six months ago and have been extremely happy with the service they provide. I feel they look out for my well being dentally and at the same time keep my budget in mind The staff are friendly and accommodating. Jordan the dentist I have seen, is very sweet and absolutely great with kids as well The environment is lovely. Feel very at home there. I have switched my entire family over to this practise. Highly recommended. Thanks Terri and family
I have major dental anxiety and Patti and Dr Jordan were so kind to me, and Candace was very patient when going through my treatment options. This is the most comfortable I’ve felt at the dentist in forever! Thank you guys!!
Highly recommend Brookside. Service is excellent! You will be happy they are very accomadating and I will be back many more times. Heather Clark Blenheim, Ontario
Great team! Everyone was friendly and did a good job ????
Everyone has been so friendly and welcoming. Just one visit so far but looking forward to bringing my whole family here.
Love ❤️ brookside dental they are so wonderful always a smile ???? going in so people friendly as well there a amazing with children as well so glad I found them my family and I are so proud to call them a awesome place to feel welcome in a time of covid
I am one who has very high anxiety when it comes to dentists. But with Dr. Jordan and his staff, they make each of my visits very calm. They are very reassuring. They go above and beyond to ensure everything goes smoothly. I highly recommend them. I moved my family from another office because of this.
During my few visits at Brookside Dental, I have experienced great care and a wonderful staff. Dr. Jordan is a gentle, caring professional and does great work. He made me feel comfortable right away. The office staff are very friendly and will assist you in any way they can. It has been a pleasurable experience.
Before I was on my way over I was feeling pretty nervous.. not a big fan of the dentist but they were all so welcoming and made me feel comfortable. I have nothing bad at all to say. Amazing people with great personalities. They are very patient and helpful as well. :)
I highly recommend this Dental Office for anyone who is anxious in any way about dental visits! I personally avoided going to the dentist for that very reason. Brookside Family Dental was recommended to me by a local business secretary who had just returned from a visit to the dentist and highly encouraged me to trust them in being very gentle and understanding with my anxiety. I chose to trust her and have been so glad I did!! I have been to see the dentist twice already (filling and root canal) and the hygienist once to have my teeth cleaned. I have no trouble in recommending this Dental Office to anyone!!
This is my new home for all my dental work from now on. The staff are friendly, helpful and professional. Dr. Jordan is patient and doesn't rush with you. I'm so glad I made an appointment here.
The staff here are ALWAYS friendly, accommodating, professional and kind. The office is immaculate and staff make you feel comfortable even though I hate going to the dentist (my childhood dentist was a sadist!!). Covid precautions in place to keep you and the staff safe. Amazing experience every time I have been there. Thank you again!!!!
Couldn't be happier with the services here. Pleasant and painless, with a very friendly staff. Dr.Jordan has been excellent and I can highly recommend this establishment.
The staff at Brookside were amazing!!! I had to have a cracked tooth repair and a cavity filled and they made the experience great! Explained everything to me as well as cost associated with each thing they did. The Hygienists were both very friendly, upbeat and informative. 5 stars allllll the way and I highly recommend them to anyone looking for a Dentist!
They were able to get me in same day to get looked at. Extremely accommodating and friendly. Highly recommend ????
Great service, awesome staff and excellent prices. It doesn’t get any better than that! I was very pleased with my dental implants and would recommend Brookside for all your dental needs. Marguerite ????
We had such a great experience at brookside. The hygenist was very thorough and did a great job. My 2 year old son also had his first dentist appointment here and they went out of their way to make him comfortable.
This dental office is clean and modern with very welcoming and helpful staff. I have never had to wait more than a couple minutes for my appointment. Tori is an exceptional hygienist every time I go for a cleaning - she is friendly, gentle, and goes through the process step by step while she cleans. The dentist is friendly and professional and he did a great job on my fillings. After my positive experiences here my partner now goes to get his dental care here as well.
Very friendly and make you feel comfortable. Also very good with kids. My 6 year old daughter can’t wait to go back :)
My first time to Brookside Dental and I was not disappointed. Very friendly and caring staff from the moment you walk in the door. Dr Jordan was very patient and understanding about my anxiety when it comes to dentistry. A wonderful asset to the community of Chatham Kent.
Fantastic experience, the Dentist is no ones favorite place, I was welcomed with genuine friendliness, everything was explained to me in a manner I understood. The quality of the work was outstanding I really did leave with a smile on my face, they staff at brookside Dentist are genuinely fantastic lovely people. Thank you????
Brookside dental is the best place to take your family. I cannot say enough good things about these guys. Dr Jordan is hands down the most patient dentist ever. My child has terrible anxiety and health issues. He spoke with soft words and never got frustrated once. Koodos to him and the rest of his team. I could write a book on how great they are. All I have to say is OPEN UP CROKADILE WIDE!!! BUG THUMBS UP GREAT JOB!!!!
I went to Brookside as a new patient, dentist usually make me nervous. I felt comfortable as soon as I walked in. The staff are amazing and they make you feel at ease. Dr. Jordan was amazing and very chill! Such a great experience that I left there booking my whole family in for checkups! Love my new dentist.
Fantastic staff and experience at Brookside Family Dental in Chatham! Our entire family loves them! Kind, compassionate and gentle. Thank you for taking great care of our families dental needs.
Very clean office and friendly staff! Very happy with my experience at Brookside Family Dental.
I was just a new patient at Brookside and booked in for a root canal . Everything went well but when I woke up the morning after I was in a lot of pain from this tooth. I had begun a new infection . I called Brookside to find out how to fix it. They quickly faxed my pharmacy and I was put on antibiotics. In less than 24 hours I was.cured and no more pain. Very helpful and sympathetic I will be a patient at Brookside for a long time.
We are new in the area. I am very glad we chose Brookside. The whole staff is welcoming and helpful at every step from making appointments to processing benefits. My hygienist, Nathalie explained everything she was doing as she cleaned my teeth and asked if I was doing okay, which lessened my anxiety. I am always nervous at dental offices but Nathalie and Dr. Jordan were very calming and answered questions easily and it was a very positive experience. I highly recommend Brookside Family Dental!
This Dental Office was so clean and had the friendliest staff working there! My favourite was Candace at the front desk. She greeted me with a great big smile! The service was excellent as well! I highly recommend this dental office to anyone needing a routine teeth cleaning, extraction, implant, etc. Friendly and professional! Even during this Covid-19 scare, they had me feeling comfortable and they were following necessary health and safety protocols!
By far the best dental office I have ever been to. Professional, caring, compassionate. Everything you would look for. Will never go anywhere else. Thank you to Dr. Metwally and all of his staff!
Called they got me in the same day. I had a tooth that needed to be pulled. There staff were caring worked with me and pulled it in the same visit. If you need dental assistance this is the place to go. My normal dentist said 2 months before they could even look at it and get a qoute. Brookside qouted and pulled it same day with no issues. I didn't even have to ask them if they could pull it they were more then willing to help. I'd give them 10 stars if I could. Amazing service was very happy with there service to the point I think I'm gonna switch dentist offices
Everyone in the dental office was very pleasant and nice, and very accommodating for a sore tooth ache that I was having issues with. Brand new dentist office for me and I highly recommend! Thank you so much for being gentle and kind with me Patty & Dr Jordan
Everyone is friendly and professional at Brookside Dental, I would definitely recommend them to anyone looking for excellent care.
My first and second visit were equally highly professional and the staff are exceptionally pleasant! Have recommended to my friends also. Thank you Brookside! I will be a returning patient!!
The staff at Brookside are very knowledgeable, friendly and attentive. They will work with you to feel as comfortable as possible. Would recommend to anyone looking for a dental office.
Brookside dental by far has the best office in town! I was terrified about getting a tooth extracted, after having a terrible experience with my wisdom teeth removal. The staff were so kind and did everything they could to make me as comfortable as can be. Will definitely be receiving my dental care here from now on!
Staff is all so friendly and knowledgeable. I didn’t know going to the dentist could actually be a pleasant experience. I can actually book appointments within the same week. The dentists and hygienists are all so quick and thorough. Saved my teeth!!!
Was an amazing welcome as Im new in town.They were so kind and professional. Definaly returning.Thank you
Super friendly and professional. I haven't been to the dentist in a long time but they made me feel comfortable and not ashamed of my teeth. Definitely recommend!
Very friendly and punctual.
Dr Moe was very thorough during my consultation. He answered all my questions regarding implants and the surgical procedure.
Awesome service. Heather took my x-ray and explained every option available and also broke down the cost of each procedure. They got me in for an emergency visit within an hour of calling them. Dr. Jay and Heather were very patient with my tender tooth, and made sure I was in complete comfort (tooth completely frozen) before the proceeded. They have a TV with Netflix in each room so I enjoyed watching The Office while they worked on me. To top it all off, I didn’t have insurance and they discounted some of the work they did. Extremely professional and I will be going back to them in the future.
The staff is amazing at this office. Very professional and courteous. They take all necessary health precautions due to COVID and I always feel safe while in their office for an appointment. Would recommend to anyone!!
Absolutely fantastic service ???? ???? ???? ???? The hygienist was awesome,the dr was fantastic .Looks like I will be another happy patient ???? ☺ ???? ????
Was here from out of town for a few days and had a dental emergency, because of course that’s when a dental emergency happens. Dr Metwally was very accommodating and was able to see me last minute. Procedure went very well and I was able to enjoy the rest of my stay. I highly recommend! If I lived here I would definitely go to Brookside Dental for my dental needs
They took the time to take pictures of my teeth in a different view to be able to show me and discuss my concerns further. They also took the time to explain the cleaning process thoroughly and gave me different cleaning options, whichever I was most comfortable with. I really appreciated that they explained how I could get the best use out of my benefits and showed what was all included. Very clean, neat and professional. Even texted me they were ahead of schedule and asked if I wanted to come earlier!!!! I’ve never been so comfortable at a dentist office before. Great job team!
Dr.Jordan and all the girls here at Brookside are amazing. I have high anxiety about going to the dentist and my experience each time has been wonderful. They go above and beyond to make me comfortable each time. Even my 12 year old doesn’t mind going to the dentist since we’ve switched to Brookside. If you need a new dentist Brookside is the place to go, you won’t be disappointed!
Excellent staff, amazing customer service, everyone is awesome and friendly, definitely would and have referred people to them. ????
My visit to brookside clinic was amazing, I received exceptional service from dr Momen, the team is friendly and so patient. The environment is safe regarding Covid_19 Guidelines.
My wife had started using Brookside and was impressed. She then made an appointment for me (haven't been able to see a Dentist since diagnosed with a rare Autoimmune disease in 2011) Had a little scheduling mishap, they apologized for the mix up and away we went. I am also impressed and look forward to getting my teeth fixed. Thank you Brookside Dental.
Very friendly, informative and professional. Would recommend to anyone if they were looking for a new dentist.
Very friendly staff! The receptionist is amazing! I see Dr. Metwally and he’s so supportive, knowledgeable and considerate. I can easily communicate with reception through text message which I find very convenient when rescheduling or receiving appointment reminders. Highly recommend them!
I have a total mouth failure, due to breast cancer treatment, quite some time ago. I was down, humiliated, and I didn’t want the public to see my shame. But Dr Moe and all the staff, made me feel welcome, and explained that they never judge, there is no shame, and a little kindness goes forward a lifetime. I have just had the beginning of my mouth reconstruction, and I am not afraid. Of the dentist, for this anyway
Professional and friendly! Excellent with kids!
I had 3 small cavities fixed just before Christmas. The Chatham staff are friendly, efficient and helpful. Dr. Jordan is gentle and considerate. I was pleased that I could get everything done in 1 visit. Great experience.
Felt at ease after previous bad experiences with dentists.
I was very impressed with how friendly everyone was at Brookside Dental and very accommodating. I was very pleased and will definitely recommend to family and friends. Thanks again Rhonda Bennett
Caring staff focused on patient comfort. Very cautious during covid. No pressure to do cosmetic work! So happy to have found them.
Absolutely love Brookside Family Dental ! The staff is amazing and so friendly , they truly make you feel cared for . Dr Jordan is a great dentist and takes really good care of you whenever you need him especially if it’s an emergency . My whole family goes here and we will keep going here . Would recommend anyone to them !!????
Everyone is really friendly and inviting!
I have nothing but great things to say about Brookside family dental. I have three teenagers, and Brookside has been nothing but great to them. Very very clean environment. They keep me up to date with reminders and text because I'm a busy mom and forgetting comes easy. Great place.
Staff is always professional and courteous. Dr Jordan is great at what he does & makes you feel very comfortable
Went for my first visit today. Very friendly and welcoming, no pressure to get more done than you can afford. Has payment plans which is amazing! Got an appointment in a timely manner. The dentist gave me different treatment options and explained them well. Good discussion as to the reality of the work needed and end outcomes of the work.
I was very pleased with the Covid prevention measures taken by the staff at Brookside. Despite this difficult time they were all pleasant and professional. I was happy to get a replacement night mouthguard that is very tiny (fits over my two upper front teeth) when other dental offices couldn't. It is so much more comfortable to wear at night than a full mouthguard.
Great place overall . godd with children
The ENTIRE staff here is AMAZING. My daughter was terrified of visiting the dentist. They were so patient with her and so thoughtful and understanding. They answer any questions you have and encourage you to ask them. I'm sure it wasn't their first rodeo and thank you everyone at Brookside.
Staff were friendly and supportive.
Awesome care! Awesome staff! Very professional.
I highly recommend Brookside Dental. Dr. Metwally and Candice made me feel at ease and were professional and caring. The receptionist and atmosphere were top notch as well. So glad I chose them!
I had an excellent experience with all the staff. From the moment I called to the time I left the office I felt so comfortable and at ease. The staff answered all my questions and there was no judgement because I was nervous and hadn't been to the dentist in a long time. I will highly recommend Brookside to anyone looking for a dentist and my daughter has already booked her first appointment based on my experience. Thank you Brookside!
First time attending this dentist , and they were so fast at booking appointments , never have to wait long for your next appointment. They’re honest about the work that needs to be done and what they recommend to keep your mouth healthy and your smile beautiful! - I got two removals and the dentist was absolute perfection! Steady hands, gentle and really cared about your comfort and wellbeing. Their dental assistants are incredible! They converse with you like they’ve known you your whole life , they’re down to earth , helpful and precise at their job. The receptionists are so helpful, understanding and funny! You can just tell everyone there loves their job and their clients! My daughter had an amazing experience as well, wasn’t scared and loved her visit! Made her feel at home and at ease. I highly recommend this dentistry. 100/100 for sure!!! Thank you so much for everything you guys have done and continue to do !
BROOKSIDE HAS THE BEST DENTAL TEAM THEY NEVER FORGET TO REMIND YOU OF YOUR NEXT APPOINTMENT, AND SO FRIENDLY AND PROFESSIONAL, I AM SO HAPPY I CHANGED DENTAL TEAM TO BROOKSIDE.
Excellent experience. Dr. Jordan and the whole staff are very nice and professional.. Would recommend to everyone. Prices are good as well!!
After a bad experience with a previous dentist I gave Brookside a call. I am glad I made the call. They got me in quickly for emergency pain no questions asked. They discovered a few issues and even noticed something that the previous dentist had done incorrectly. I was treated well by everyone I came in contact with in the office and would recommend this office to anyone. So in short I will be continuing going here and will also be bringing my wife and children to start going here as well.
Well I have been to a few local dentist with some bad experiences! This was a great experience from the point I called they were very friendly! When I arrived they were just as pleasant to deal with! during my time getting work done they were a great group of professionals working together to accommodate the work I needed done! Cleaning and extraction! This was by far the best dentist I've ever been to extraction was painless and recover was fast because of there good work, will return! More places need to treat people how this group does!
(From Stefanie Stefan :) If I could give this wonderful dentist office more stars I would. The support and administrative staff are absolutely amazing. So welcoming, friendly, and professional. I can't say enough about how marvelous they are. The dentist is smart; knows his stuff; and is extremely gentle and professional. I wish I would have found this wonderful office sooner. I had the best and most thorough and fun cleaning I have ever had. The dentist treated me with respect and was very understanding. He made sure I understood thoroughly the procedure that needed to be completed. It was a big procedure and I was a bit scared but I am so grateful for the way he fixed my teeth ! He's an excellent dentist. I would highly recommend these wonderful people. You too, will wish you would have found them sooner. (Stefanie Stefan)
The staff was fabulous! Very welcoming and pleasant. Informing me of everything that was being done. Made sure I was comfortable. Will definitely be back! Thank you!
Super clean and very friendly vibe. I usually hate the dentist but found the TV on the ceiling really relaxing and the water pick cleaning was gentle compared to other places. I actually ENJOYED every moment there and looking forward to my next visit!! ????
Dr Metwally is very skilled and knowledgeable, and he will take the time to explain the issue and the options. Thank you for a great experience.