Reviews of CLSC Châteauguay (Doctor)

Veronique Hebert

(Translated) My own doctor does not even want to take 5 min of his time to speak to me on the phone in order to resolve a renewal problem .... if you are not going to get your health insurance card ($$$ so that they put their pockets full), they don't want to know anything about you .... frankly sorry. (Original) Mon propre médecin ne veut même pas prendre 5 min de son temps pour me parler au téléphone dans le but de régler un problème de renouvellement....si tu ne vas pas sur place pour passer ta carte d'assurance maladie ($$$ pour qu'ils s'en mettent pleins les poches), ils ne veulent rien savoir de toi....franchement désolant.

Caroline Tremblay

(Translated) Bad CLSC with no hygiene and social distancing measures due to covid. Several people with the same appointment at the same time. More than an hour of waiting stuck on people who cough blow their noses and so on. Shame on you (Original) Mauvais CLSC avec aucune mesures d'hygiène et de distanciation social du a la covid. Plusieurs personnes avec les même rendez-vous a la même heure. Plus d'une heure d'attente collé sur des gens qui toussent mouchent et j'en passe. Honte a vous

Hélène Tremblay

(Translated) In January, I was given an appointment on March 9 at 6 p.m. for the second dose of a vaccine. I show up at 5:45 pm after leaving work earlier to be told that someone canceled my appointment and rescheduled it until March 30. Apparently, the name of the person who canceled the appointment was missing. No nurse on site to provide the service. The vaccination clinic had decided to close at 2:30 p.m. today. Back home, the CLSC had left a message in the early afternoon to inform me that my appointment was canceled. Quite a service! (Original) En janvier, on m’avais donné un rendez-vous le 9 mars à 18hres pour la 2e dose d’un vaccin. Je me présente sur les lieu à 17h45 après avoir quitté mon travail plus tôt, pour me faire dire que quelqu’un avait annulé mon rendez-vous et l’avait reporté au 30 mars. Apparemment que le nom de la personne qui avait annulé le rendez-vous n’était pas indiqué. Aucune infirmière présente sur les lieux pour assurer le service. La clinique de vaccination avait décidé de fermer à 14h30 aujourd’hui. De retour à la maison, le CLSC avait laissé un message en début d’après-midi pour m’aviser que mon rendez-vous était annulé. Tout un service!

Danielle Shanks

A dear friend of mine is very very sick and all the CLSC reception says is go to the emergency, however the emergency clinics are either not open or there is a waiting period so long that by the time he can be seen is during his workday. Pathetic. One of the main reasons I moved out of Chateauguay

Sancia Cooke

Why is so hard to get an appointment to have my 1 yr old vaccine! They keep saying you must vaccine your child but I've been trying to get an appointment for 6 months now...when I call them they say go online. When I went online and make the appointment I show up and they don't have an app for me!!!!!!!!! Hate this place

Rachel Crichlow

(Translated) A great employee helped me enormously :) thank you Marie-Kristine Cha ....... ???????? (Original) Une super employée ma énormément aidé :) merci Marie-Kristine Cha.......????????

Joshua lemieux

Great facility

Sammy smith

Fast service

lennicha gittens

Receptionist was rude, very rude. She spelt me name wrong (even though all she had to do was copy it) so I had to wait for everything to be redone. Then I waited forever because they never called my number & they had the nerve to say that I wasn’t attentive (I wasn’t the only person that didn’t hear their number called). CLSC Chateauguay do better!

Katarina L

The wait is Usually long, people are usually restless, customer service is ok 3 out of 5 stars says it the best.

Amir Review

Worse experience ever. Came 10 minutes late to my appointment then was told to wait until my name is called. 45 minutes later the reception called me to tell me that since i came 10 minutes my appointment was cancel and to rebook for tomorrow. Could have told me that the moment i signed in instead of wasting 45 min of my time

patrice sigouin

(Translated) "" Half a star???? "" Already not easy in a wheelchair, the trouble I give myself to go to the clsc Jme makes return dear me lack of staff lack of staff .... Wow thank you???? (Original) ""Une demi étoile????"" Déjà pas facile en chaise roulante le trouble que j me donne pour aller au clsc Jme fait retourner cher moi manque d'effectif manque de personnel.... Wow merci????

Brigitte Hamel

(Translated) Modern facility with many services. (Original) Installation moderne avec beaucoup de services.

James Dunn

Well-organized public health facility.

Sean D’Amours

Horrible to wait on the phone! 38 min and counting. Someone came on twice saying to wait... I called at 10:30am. So much for waiting on the cue

fabian v

Fast with appointment

mrfontanals

the receptionist cant speak English and French isn't great. plus she keeps hanging up on me making me call back and wait another 30 min...just to hang up on me again... this is the third time she has done this in 4 weeks.

Stéphane Girard

(Translated) Completely bad .. I have appointments and they send me a worker at my house. I had a T.S. Isabelle Daignault in the first time alone with her and I always change for another .. I go there more .. (Original) Completement nul.. J'ai des rendez -vous et ils m'envoient un intervenant chez moi. J'avais une T.S. Isabelle Daignault dans les premier temps seul avec elle et je change toujours pour une autre.. J'y vais plus..

Christine Robert

(Translated) Really badly handle (Original) Vraiment mal gérer

Johanne Lavallee

(Translated) I hated the nutritionist - incompetent - I did not go back (Original) J'ai deteste la nutrionniste - incompetente- je n'y suis pas retournee

Je Dénonce

(Translated) A little too modern for my taste but people are still human bravo (Original) Un peu trop moderne à mon gout mais les gens restent humains bravo

MH J

(Translated) Not a lot of waiting time normally. Dr. Zabian is impeccable! (Original) Pas beaucoup de temps d'attente normalement. Dr. Zabian est impeccable!

Andrew Heckenast

I ended up in the clsc 2 times and both times eveyones was super nice one of receptionists when beyond her job and had nurse Danielle super nice but everyone was great thank you all

davy lord

(Translated) Not able to talk to someone on the phone always says there is too much waiting then hangs up how do you want to talk to your doctor in this time haha (Original) Pas capable de parler a qqun au téléphone sa dit tjrs quil y a trop d'attente puis sa racroche comment veux tu parler a ton médecin dans ce temps la haha

M.G. N

Rude and arrogant people. I am bilingual but yet when speaking English, you can see the change in their attitude. This place is run exactly like the two walk-in clinics in Chateauguay. One should be very careful here as some of the personnel's hygiene is very questionable.

Eric Bérubé

(Translated) It is complicated (Original) C'est compliqué

Annie Lebrun

(Translated) Had not enough staff decided to return customers on board no courtesy staff throw the ball when it comes time to want to speak to a superior. For 2 years now, getting worse and worse !! (Original) Avais pas assez d'effectif ont décidé de retourner les clients de bord aucune courtoisie le personnel se lance la balle quand viens le temps de vouloir parler à un supérieur. Depuis 2 ans maintenant de pire en pire!!

Debbie Drake

Advertises walk in clinic but in reality there is NO WALK IN CLINIC!!!!

Corinne Rasdareesing

(Translated) To have someone on the phone you have to wait a really long time, the receptionist is hardly available ???? (Original) Pour avoir qqn au téléphone faut attendre vraiment longtemps la réceptionniste n’est pratiquement pas dispo ????