Reviews of Clinique Médicale Châteauguay (Doctor)

Caroline Grieco

(Translated) Definitely not the secretaries doing the most professionalism. (Original) Définitivement pas les secrétaires faisant le plus preuve de professionnalisme.

Ghislaine

(Translated) I solved the problem. I found myself another clinic. Dr. Boisvert is truly the worst of all the doctors I have seen. Even telling me that if I was not happy, he would go to Ontario to practice and that he was fed up with patients and their little sores. Bravo ... and for departure for Ontario !!!!! The receptionists treat us like numbers, and hop on to the next one, no one informed me that we could wait quietly at home. I waited 6 hours to be told nonsense by a frustrated doctor. No, really, if you can, go somewhere else. When making appointments, it's been a long time since I gave up the idea of seeing a dermatologist, even if I have the prescription. Unable to get an appointment. Only one day to call and make an appointment. And if there is a star, it is only because I have to put a star to publish. I am now at the Coop Santé Laprairie. The doctors are listening, all the staff are attentive and attentive. The emergency service is excellent. Usually the same day, by fixed appointment by calling in the morning. I even found a family doctor there. In short, it is happiness. (Original) moi, j'ai réglé le problème. Je me suis trouvé une autre clinique. Le Dr Boisvert est vraiment le pire de tous les médecins que j'ai vu. Me disant même que si j'étais pas contente, il partirait en Ontario pour pratiquer et qu'il en avait marre des patients et de leurs petits bobo. Bravo... et pour départ pour l'Ontario !!!!! Les réceptionnistes nous traitent comme des numéros, et hop au suivant, personne ne m'a informé qu'on pouvait attendre tranquillement chez soi. J'ai attendu 6 heures pour me faire dire que des bêtises, par un médecin frustré. Non, vraiment, si vous le pouvez, aller ailleurs. Quand aux prises de rendez-vous, il y a longtemps que j'ai abandonné l'idée de voir un dermatologue, même si j'ai la prescription. Impossible d'obtenir un rendez-vous. Une seule journée pour appeler et prendre le rendez-vous. Et s'il y a une étoile, c'est seulement parce que je dois mettre une étoile pour publier. Je suis maintenant à la Coop Santé Laprairie. Les médecins sont à l'écoute, tout le personnel est attentif et prévenant. Le service d'urgence est excellent. Habituellement la même journée, sur rendez-vous fixe en appelant le matin. J'y ai même trouvé un médecin de famille. Bref, c'est le bonheur.

Louise Roberge

(Translated) Very professional receptionist, helpful and friendly. Waiting at 1:30 am, with an appointment via Bonjour Santé, still reasonable. Dr Boisvert efficient but not super sympathetic, on the other hand in its place for the emergency where the time spent with a patient is important given the number of patients waiting. Very happy with the predictable diagnosis. (Original) Réceptionniste très professionnelle, aidante et sympathique. Attente de 1:30 hres, avec un rdv via Bonjour Santé, quand même raisonnable. Dr Boisvert efficace mais pas super sympathique, par contre à sa place pour l’urgence où le temps passé avec un patient est important vu le nombre de patients en attente. Bien contente du diagnostic qui était prévisible.

Angel Kahnawake

I go to the bathroom and they happened to call my name. After speaking with the doctor to let him know I was in the bathroom for literally two minutes, he was rude and refused to see me also put my file last, in the end I was late for work. Terrible clinic & im only rating 5 stars for this to be seen

Céline Martineau

(Translated) By following the guidelines, all is very well! And fast. PAOUR risers tôt????☺. (Original) En suivant les directives, tout va tres bien! Et RAPIDE. PAour les lèves tôt????☺.

King Mage

Very hard to see your own doctor , defeats the purpose of having one

Annick Boily

(Translated) Difficult to have them on the phone, but not organized. And besides, our family doctor at this place abandoned us after only one year! (Original) Difficile de les avoir au téléphone, mals organisés. Et en plus, notre médecin de famille à cet endroit nous a abandonnés au bout d'un an seulement!

Rachel Crichlow

????

Denis Hubencu

(Translated) I am very disappointed by the service and the behavior of the personal, I do not accept this type of behavior towards me and the others !!! (Original) Je suis très déçu par le service et le comportement du personnelle, je n'accepte pas ce type de comportement envers moi et les autres!!!

Rhonda Boateng

I waited 7 and a half hours to see the doctor just for him to tell me he cannot help me! He was so rude and unwilling to explain things to me. Then for whatever reason he felt the need to mention that it was his clinic. I did not get the name of the doctor but he is the perfect example of why doctors should get some type of logistics or management training. There is already a lack of doctors and medical staff. We already know there are long waiting lines. THEREFORE, the least this doctor can do is run his clinic effectively. Previous to going in, I called the clinic numerous times and no one answered. If he had trained the receptionist to ask clients what they are coming in for and this receptionist had knowledge about the services the doctor can offer, I would have saved a full day. Furthermore, if someone had answered the phone and let me know they could not help me, again I wouldn't have wasted my time. Their excuse for having neither service is because they have too many patients. TERRIBLE CLINIC

Stéphanie E. Amesse

(Translated) The website does not specify that you have to show up at 7:00 in the morning to be seen without an appointment. I introduced myself too late, and the reception staff showed no empathy while I was in acute pain. I will not go back. (Original) Le site web ne précise pas qu'il faut se présenter à 7h00 le matin pour être vu sans rendez-vous. Je me suis présentée trop tard, et le personnel à l'accueil n'a fait preuve d'aucune empathie alors que j'étais en douleur aigue. Je n'y retournerai pas.

Marc Amos

(Translated) I wonder if the secretary answers the phone these always busy or his not answering suddenly (Original) Je me demande si les secrétaire réponde au téléphone ces toujours occupés ou bien sa répond pas pentoute

samantha samson

My son had an emergency, we were seen within ten minutes stitched up and out of the clinic within 20 minutes.. Everytime I go there the service is fast and the doctors are good.

Luce Audette

(Translated) quick and kind (Original) rapide et avec gentillesse

Kev Arvey

(Translated) Extremely disappointed with my experience at this clinic and this operating system. The clinic opens at 7:30. I waited 1:30 with my 2 year old boy for the recording, through all the sick people. I suspected a urinary tract infection. The doctor has prescribed medication in case there is a urinary infection following the analysis. I had to go buy 2 jars of samples and then bring them to the hospital for analysis the same day. There were 2 results to come. A week later, the first result considering that could be diabetes according to the symptoms was negative, fortunately. The second result comes 2 weeks after the visit to the clinic said that there is a possibility of urinary tract infection but the report does not indicate it clearly. Maybe it sounds so, maybe not. What do I do with that? If there is a urinary tract infection for 2 weeks ... probably his kidneys could be damaged and have sequelae for the rest of their day? Incredible ... do I have to start the process again and wait another 2 weeks. This health system and clinics like this make me absolutely furious! (Original) Extrêmement déçu de mon expérience à cette clinique et de ce système de fonctionnement. La clinique ouvre à 7h30. J'ai attendu 1h30 avec mon garçon de 2 ans pour l'enregistrement, à travers tout les gens malade. Je soupçonnais une infection urinaire. Le médecin à prescrit des médicaments au cas ou il y aurait une infection urinaire suite aux analyse. J'ai du aller acheter 2 pots d'échantillons et ensuite les apporter à l’hôpital pour analyse le même jour. Il y avait 2 résultats à venir. Une semaine plutard, le premier résultat étant donné que saurait pu être le diabète selon les symptômes était négatif, heureusement. Le deuxième résultats arrive 2 semaines après la visite à la clinique disait qu'il y a une possibilité d'infection urinaire mais le rapport ne l'indique pas clairement. Sa sonne le peut-être que oui, peut-être que non. Je fais quoi avec ça? S'il y a infection urinaire depuis 2 semaines...probablement que ses reins puissent être endommagé et auront des séquelles pour le reste de leur jour? Incroyable...est-ce que je dois recommencer le processus et attendre un autre 2 semaines. Ce système de santé et les cliniques comme celle là me rende complètement furieux!

Antonio Girolamo

(Translated) I presented myself urgently on a Saturday. Empathetic on-site doctor pro. Reasonable expected time. (Original) Me suis présenté en urgence un samedi. Médecin sur place empathique pro. Temps attendu raisonnable.

Matthew Hynes

Called for information, their answers seemed sarcastic and uninterested in genuinely helping, more likely just trying to get me off the phone.

Brandon Graham

I came here and waited 4 hours for a 5 minute procedure... There was only one doctor active and it was a Saturday. Terrible system. The place is nice and clean and modern but a better system would have to be established.

Santino

This place is garbage. Receptionist are rude. Went in last year cause of chronic back pain and had to see 3 different doctors cause the first two didnt understand nothing in English. Went in to make an appointment with the doctor after doing tests from another place and they told me they can't prebook my appointment and i have to fight for a spot even though ive been going there since December of last year... F this place!

Steve Senecal

(Translated) No damn common sense to have a render you pi 1h30 after the render you still not have to pass I can understand to wait a little but there are many limits !! (Original) Pas maudit bon sens avoir un render vous pi 1h30 apres le render vous toujours pas avoir passer je peut comprendre atendre un peu mais ya bien des limites!!

secretaire rouge

(Translated) the doctor has emergency very fast because no listening. gives a sheet for x-rays. we go downstairs for the x-rays not waiting fast enough for the service, a chance the technologist to explain to us what to do next, because the md nothing good service downstairs. his skill for the top (Original) le medecin a urgence tres rapide car pas d'ecoute.donne une feuille pour des radiographies .nous descendons en bas pour les rayon-x pas d'attente assez rapide pour le service,une chance la technologue nous a expliquer quoi faire apres, car le md rien bon service en bas. sa compence pour le haut

jardiniere rose

(Translated) the doctor's clinic is passable. we always have to go downstairs for x-rays .. well received by the receptionist. the polite and courteous technician well explain the reason for the knees upright instead of sleeping as before. not too much expectation. (Original) la clinique de medecin est passable.on doit toujours descendre en bas pour des radios.. bien recu par la receptionniste.la technicienne poli et courtois bien expliquer la raison pour les genoux debout au lieu de faire coucher comme avant. pas trop d;attente.

Melanie Chevrier

(Translated) I waited just 2:00 for the emergency! Dr. Caron is excellent! So attentive and kind! (Original) J’ai attendu à peine 2:00 pour l’urgence! Dre Caron est excellente! Tellement à l’écoute et gentille!

Joe Blo

Dr. Primeau is ok. He's not rude, he's not too friendly either but that's ok. Even though there were many patients coming in and out of his door, i never once heard the water run...ever. I can only assume this means he is not washing his hands in between seeing patients.

Jade Beaulieu

(Translated) Very good service in radiology. Fast and effective. The employees are smiling and are easy to approach. They are there to help you with your problem. (Original) Très bon service à la radiologie. Rapide et efficace. Les employées sont souriantes et sont facile d'approche. Elles sont là pour vous aider dans votre problème.

Hailey Internoscia

The clinic is fine no issues there. However I needed to have x-rays done, I called to verify their hours, which on the day I went were until 9 pm. I arrive at 5:30 to learn they are closed until 6:30. No mention of this on their site, answering machine or when I called and spoke to the receptionist.

cracto cracto

(Translated) The girls on the radio are real cows ???? No respect for patients Lack of respect for customers Insult even clients who are old and who understand silly well Better served to the vet than labat (Original) Les filles de la radio sont des vrais vache ???? Aucun respect pour les patients Manque de respect envers les clients Insulte meme l’es client qui on de l’âge et qui comprenne mouin bien Mieux servi au vétérinaire que labat

Robert Rousseau

(Translated) Excellent clinic however beware of opening hours ... Open at time X starts to see patients at time Y ... (Original) Excellente clinique toutefois prendre garde aux heures d'ouverture... Ouvre a l'heure X commence a voir des patients a l'heure Y...

Erika Bougie

2 years ago I went through emergency room to ask for a renew my birth control pills prescription because I was about to run out. Dr Pierre Boisvert called me in and as soon as I asked for what I needed he went off all offended saying that he’s not a gynaecologist and saying that he doesn’t do anything “physical”. Obviously I was only asking for a simple note for the pharmacist so I can continue taking them.. NOT TO CHECK ME?? I’ve told myself that I hope I never ever see this narcissistic doctor again however I didn’t remember his name. TODAY, I went in the emergency room for chest pain that lasted over 24 hours so I thought maybe I should check in on that so unfortunately that same doctor called my name. He started off speaking French to me so I politely asked him to please speak English. Then he got all frustrated and waving his hands around, asking why I don’t speak French, that I should learn to speak French because this is Quebec and how he knows how to speak 4 languages such as Latin?!! After when I took an X-ray on my lungs to check on them, he only found an inflammation on my rib cage so he’s like “Well I’m very disappointed that you only came here for a little chest problem when I have other patients in line.” WHAT THE HELL?? HOW IS HE A DOCTOR?? Shame on him!! He is very unprofessional and he doesn’t even explain anything that has to do with my health but bully me because I’m a anglophone!! The owner of the clinic or whoever is in charge of Dr Pierre Boisvert, should look into his awful service and his knowledge! As a human being, you should have the right to speak whatever language you feel comfortable speaking!! Especially when it comes to health! The worst doctor I have ever visited. If you’re going to come to this clinic, ask for any doctor but this one. Especially for Anglophones out there. At least now I know his name. I’m disgusted.

E A

Upon my arrival, I had mentioned I had a sitter for my son; that’s why I did my due diligence in booking ahead, but complete disregard for your appointment booked long in advance, and absolutely in no way will they advise you upon arrival you’ll be waiting 2+hours, even with an appointment!! They say the have emergencies; I say those emergencies should go to a hospital and if you give scheduled appointments honour them. I understand, everyone understands you guys are ALWAYS late, just common practice in your field, but come on, this is absolutely unacceptable and shame on you truly for not being upfront and make us waste our time. You could of kindly let me know when I first came in and I would of rescheduled, wouldn’t you want the same courtesy in return? Clearly not, hope you people end up waiting when you go out in public places, I hope you guys make reservations to your favourite restaurant, and you have to wait 2+ hours to be seated, without warning, and that they give you attitude when you ask what’s happening, see how that feels….

Glenn Shewchuk

Quick with little waiting

jess binette

(Translated) Never had a problem and even that I have only good comments ... And with the new chronometriq system I can finally wait at home in peace ... A good clinic to help ... Unlike hospitals. .. (Original) Jamais eu de problème et même que je n'ai que de bon commentaires... Et avec le nouveau système de chronometriq je peux enfin attendre à la maison en toute tranquillité... Une bonne clinique pour dépanner... Contrairement aux hôpitaux...

Frederick Turgeon

(Translated) 3 misdiagnosis immediately by Dr. Dulude. Prescribes antibiotics very quickly without being sure. He is asked saliva sample analysis. He makes his comments as if he were certain. But yet each time it was Viral. Bravo to weaken our immune system. (Original) 3 mauvais diagnostique de suite par le Dr Dulude. Prescrit très vite des antibiotiques sans même être certain. On lui demande analyse échantillon salive. Il fait ses commentaires comme si il était certain. Mais pourtant à chaque fois ce fut Virale. Bravo de affaiblir notre système immunitaire.

Dutauzia Camille

(Translated) The reception staff and the nurse are very kind. On the other hand, I strongly recommend Doctor Boisvert !! Impatient, he does not take the time to explain to the patient and gets upset when we ask questions. He tells us about his choices in professional life and says that he has no time because it is the emergency here .. worst life experience with a doctor. I no longer wish to have to meet the latter. Disappointing. (Original) Le personnel à l'accueil et l'infirmière sont très gentils. Par contre je déconseille vivement le docteur Boisvert !! Impatient, il ne prend pas le temps d'expliquer au patient et s'énerve quand on pose des questions. Il nous raconte ses choix de vie professionnel et dit qu'il n'a pas de temps car c'est l'urgence ici.. pire expérience à vie avec un docteur. Je ne souhaite plus avoir à rencontrer ce dernier. Décevant.

Claudine Bergeron

(Translated) Worse clinic I get medicine against the stomach when my throat hurts. Hello logic (Original) Pire clinique je me fait donner des médicaments contre l'estomac quand j'ai mal à la gorge. Allo la logique

Jasmine Faura

Terrible receptionist ; the kind that doesn't even bother answering her phone. The proof is that you simply have to press that lovely option #2 and she will place herself on 'not ready' quite fast ..sometimes you hear the 'ring' do it's full ringing...and the time after it barely has the time to do it's 'Rrrrrin' before she cuts it off...... Honestly lady. It's part of your job description. Place me on hold, that's normal and expected. But not "hanging up" on people.

o

(Translated) Be careful to arrive between 5 and 7 to register ... Tuesday July 10 at 7:45 it was full for the day. Otherwise very good secretaries and doctors. They will take their time to serve you well. (Original) Attention arrriver entre 5 et 7 pour vous inscrire ... mardi le 10 Juillet a 7:45 c'était complet pour la journée. Sinon très bonne secrétaires et médecins. Ils prendront leurs temps pour bien vous servir.