Reviews of Anna Laberge Hospital (Doctor)

Eve Thiffault

(Translated) I was born at this hospital and since then I return for every need. Experienced 2 deaths here the staff are listening, especially if they see you are involved. I have also been to the emergency countless times. When it's serious I always passed quickly. Thanks to you ???? (Original) Je suis née a cette hôpital et depuis j'y retourne pour chaque besoin. Vécue 2 décès ici le personnel est à l'écoute, surtout si ils voient que vous êtes impliqué. J'ai été aussi a l'urgence un nombre incalculable de fois. Quand c'est grave j'ai toujours passée rapidement. Merci a vous ????

colette trottier

(Translated) NO WIFI FOR PATIENTS (Original) PAS DE WIFI POUR LES PATIENTS

Benoit O'Neil

(Translated) I had pain in my stomach, it was spanking for several months and I went to several hospitals, and that's where we found what I had. I am being taken care of and I am very satisfied. Thank you a clean place. (Original) J'avais des douleurs dans ventre, ca fessait plusieurs mois et je suis allez a plusieurs hôpital, et c'est la qui on trouver ce que j'avais. on prie soin de moi et je suis très satisfait. Merci un lieu propre.

Flore Bonin

(Translated) Thank you for the quick support of my "stuntman", for the answers to our questions and for reminding me very quickly to give me a report of his condition after his night observation. Thank you all (Original) Merci pour la prise en charge rapide de mon "cascadeur", pour les réponses à nos questions et pour m'avoir rappelée très rapidement pour me donner un bilan de son état après sa nuit en observation. Merci à vous tous????

S M

If you can base anything on the colour of the place it's painted a depressing dark pea soup and forest green. Kindof makes you sick just looking at it. Really dark. Full of people. Ended up leaving and going elsewhere. They did ask if I needed a wheelchair but aside from that no one gave a f*****

Alex Julia

I spend 12 hours (overnight) just to get antibiotics for a UTI.... the waiting made it worse. There weren’t even that many patients. After getting called finally into the doctors office, I found that the staff were just chatting doing nothing. It turns out I had to do a Pap test (which the nurse was super rude about) and while I was doing it, a patient came in because they told her the room was free.

Thomas Lee Leblond

(Translated) As a dispatch for a taxi company ..... I find it extremely ordinary and I would even say irresponsible on the part of the nurses to contact the taxi companies to request transport for a covid positive patient ..... This even if the patient is protected .... are you not aware that people in contact with a positive covid patient must go to be tested and quarantine ..... I mean '' COME ON '' guys !!!!! (Original) En tant que dispatch pour une compagnie de taxi..... Je trouve extremement ordinaire et je dirais meme irresponsable de la part des infirmiers/eres de contacter les compagnie de taxis pour demander un transport pour un patient covid positif..... Ce meme si le patient est protegé.... n'etes vous pas au courant que les personnes en contact avec un patient covid positif doit aller se faire tester et faire sa quarantaine..... I mean ''COME ON'' guys!!!!!

Wanna_be_dead

(Translated) I had to go to the emergency room 3 times to be taken care of by the nurses, calling me "fakeuse" I was repeatedly told to stop my "show" when I was in extreme pain! I have an ovarian kiss that has exploded! (Original) J’ai du aller 3 fois au urgence pour être prise en charge les infirmières mon traiter de ‘’fakeuse’’ on m’a dit à plusieurs reprise d’arrêter mon ‘’show’’ alors que jetait en extrême douleur! J’ai un kiss ovarian qui a exploser!

Jim Egged

I would think a hospital might be a clean place but, the floors looked as though they had not been cleaned in weeks. There seems to be no Transportation services. That is just the tip of iceberg.

Lise Ouellet

(Translated) I went there (emergency) for a facial infection, I had a sore all over my cheek, and all the staff without exception treated me very professionally, I thank everyone personally, especially Dr, Landry, everything is healed and no more marks thank you sincerely no after-effects, which was my fear at the beginning. by Lise Ouellet (Original) J'y suis allée (urgence) pour une infection au visage, j'avais une plaie à la grandeur de la joue, et tout le personnel sans exception m'a soignée très professionnellement, je remercie chacun et chacune personnellement , surtout le Dr, Landry, tout es guéri et plus aucune marque merci sincèrement aucune séquelles, ce qui était ma crainte au début. de Lise Ouellet

Nicholas G (Nick)

Nice hospital, good staff ????

Sam Bédard

(Translated) Very bad service (Original) Tres mauvais service

will savoie

(Translated) staff is excellent. (Original) staff est excellent.

John Marcelle

(Translated) The triage nurses never took me seriously, like I was going to the emergency room for fun. I was told to stop my theater and just go home (Original) Les infirmières au triage ne m'ont jamais prise au sérieux, comme si j'allais aux urgences pour le fun. Je me suis fait dire d'arrêter mon théâtre et de juste rentrer chez moi

Daniel Jasmin

(Translated) I, for my part, have good words to say about this hospital and the staff! It is sure that in the emergency, it takes time, but the health system is like that, suddenly it's your turn, they take care of you very well. (Original) Moi,pour ma part, que de bons mots a dire de cette hôpital et du personnel! C est sûre que à l'urgence, ca prend du temps, mais le système de santé est comme ça, un coup que c est votre tour,ils s'occupent très bien de vous.

Daniel Gillet

(Translated) On December 28, 2020, 2nd floor "east". Non-professionalism is essential. (Original) Le 28 decembre 2020, 2iem etage "est". Le non-professionnalisme est de rigueur.

Ashley b

The worst hospital they don’t even deserve a star! Been waiting over 12 hours with a swollen face and they are so rude.

Kim B

(Translated) Request for copies of medical reports and reasoning CDs. Very courteous staff, service. Appointment with specialist doctor very fast. (Original) Demande de copies de rapports medicaux et CD de raisonnance. Personnel très courtois, service. RDV avec médecin spécialiste très rapide.

Mira Assi

I went there for a one day surgery The staff is extremely nice great people working there The nurses are very nice and the doctors too. Loved my experience there and wouldn't have done it elsewhere. A big thank you to the staff they made my pain bearable.

Jean.claude B

Simply a fantastic hospital, they have been there for me every step of the way. From peumothorax to saving my leg with a quadruple compartment syndrome and now large intestine virus.. Keep up the great worm.

Manon M

(Translated) Intensive care: toxic atmosphere in the evening. Blatant lack of communication. At 9:04 p.m., the manager told me that I had to leave, but I told her that I had planned 10 minutes to help my partner. It was the nurse who had arrived 25 minutes late. That, this manager just lectured me but did not have all the information on her staff. In addition, Covid tours: 3 different versions. I understand pq the nurses roll their eyes behind his back. Too bad this bad communication! Patients pay! ... (Original) Soins intensifs: ambiance toxique le soir. Manque flagrant de communication. À 21h04, la responsable me fait part que je dois quitter mais je lui dis que je prévois 10 minutes pour aider mon conjoint. C’était l’infirmière qui était arrivée 25 minutes en retard. Ça, cette responsable m’ a juste fait la leçon mais n’avait pas toutes les infos sur son staff. De plus , visites Covid: 3 versions différentes. Je comprends pq les infirmières lèvent les yeux au ciel dans son dos. Dommage cette mauvaise communication! Les patients paient! ...

Jackie Rose Blais

Terrible service by staff....was treated for broken ankle...was not allowed to put weight on my foot and needed help to move around....they never put a sign on my bed advising the nurses or staff.... They even come 1 hour later when buzzed ...need bathroom help but because they came so late it ended in a bloody mess......

Alain Tramblay

(Translated) First visit yesterday: friendly, courteous and efficient staff. Between the time of my arrival, a little before the requested time, I was taken care of by the reception - very efficient. Immediately after, I was directed to care receivable. They took my documents, told me where to change me and assigned me a stretcher upon my return. After a few minutes of waiting, lying comfortably on the stretcher, I was moved to the examination room where the doctor took the time to explain the procedure with words understandable to ordinary people. Throughout the process, people have been respectful, warm and caring. Really. it gives (almost) the taste of being in need of care more often. Once again congratulations and thank you (Original) Première visite hier: personnel accueillant, courtois et efficace. Entre le moment de mon arrivée, un peu avant l'heure demandée, j'ai été pris en charge par la réception - très efficace. Immédiatement après, j'ai été dirigé vers les soins à recevoir. Ils ont pris mes documents, m'ont indiqué où me changer et m'ont assigné une civière dès mon retour. Après quelques minutes d'attente, couché confortablement sur la civière, j'ai été passé en salle d'examen où le médecin a pris le temps de m'expliquer la procédure avec des mots compréhensible pour le commun des mortels. Tout le long du processus, les gens ont été respectueux, chaleureux et attentionnés. Vraiment. ça donne (presque) le goût d'être d'avoir besoin de soin plus souvent. Encore une fois bravo et merci

philippe courtois

(Translated) ... My friend died in palliative care ... I end up finding where he is, I call, I am told that he is not registered, even after asking if there was any record of his stay ... Negative ... I knew from a friend that he had died at 2 a.m. the same day ... I called back the so-called hospital, and I had the answer that I had to contact the family ... Avoid this hospital, incompetence has a name ... I will remember it ... I had my finger sewn up, not yet anesthetized ... The torture chamber ... A remote area hospital for apprentices. (Original) ... Mon ami est mort aux soins palliatifs... Je finis par trouver où il est, j'appelle, on me dit qu'il n'est pas enregistré, même après avoir demandé s'il y avait trace de son séjour... Négatif... J'ai su, d'un ami, qu'il était décédé à 2 heures du matin le même jour... J'ai rappelé le soit disant hôpital, et j'ai eu comme réponse que je devais contacter la famille... Évitez cet hôpital, l'incompétence porte un nom...je m'en souviendrai... Je me suis fait recoudre un doigt, pas encore anesthésié... La chambre de torture...Un hôpital de région éloignée pour apprentis.

Caroline Duval

(Translated) I put a star because we are obligated in putting one but it deserves 0 it is the worst hospital in Quebec no service and people with no experience I recommend you never go there for my part I made a complaint in the service of the hospitals of Quebec I hope that people will do like me so that there will be consequences for their bad service (Original) Je mets une étoile car nous somme oubliger dans mettre une mais il en mérite 0 c'est la pire des hospital du Québec aucun service et des gens sans aucune expérience je vous recommande de ne jamais aller la bas pour ma part j ai fais une plainte au service des hôpital du Québec j espère que les gens vont faire comme moi pour quil aille des conséquences à leur mauvais service

Linda Levasseur

(Translated) I call 811 after being told to go to the emergency room. Well I arrive with my incredible stomach aches and after several tests nothing. He can't seem to know what I have ... and it's not the first time ... (Original) J'ai après avoir appeler le 811 on me dit d'aller à l'urgence. Et bien j'arrive avec mes maux de ventres incroyable et après plusieurs tests rien. Il n'arrive pas à savoir ce que j'ai...et c'est pas la première fois...

Michael Dallaire

Ambulance brought me there for my broken leg, inscription and IRM went really fast but they put me in the waiting room just saying doctor will see me and tell me the results. I didnt know what time or much time it would take, i just heard from other patients that they were there since 2pm and it was 10pm and i got there by 7pm. There was only one Doctor and saw him at 6am the next day. For the staff you have the type of people that really look like they love their job but a lot of them are the total opposite. For example, the people on the phone are annoyed when you ask something out of them like the hour of the appointment... One called me for an appointment and told me i have one tomotrow but didnt say when or with who, i asked her the hour. I recalled them confirming the hour and the hour i got earlier wasnt the right one.

Jean Dion

(Translated) Excellent service in oncology over several months and several chemo sessions. Excellent service in urology too. Of course nothing is perfect, but we are taken care of and cared for. (Original) Excellent service en oncologie sur plusieurs mois et plusieurs scéances de chimio. Excellent service en urologie aussi. Bien sur rien n'est parfait, mais on est pris en charge et soigné.

Jonathan pelletier

(Translated) I believe is rotten waiting room (Original) je croie est salle attente pourri

nafesha ferdiand

Longest wait ever!!!!!!!!!!!!

Christina Jalbert (Tina)

(Translated) Expectations too long to see the doctor (Original) Attentes trop longtemps pour voir le medecin

Rosemary Lucy

Despise that you pay for parking. Makes no sense even if you drop off samples for the lab that takes 5 minutes. Nice inside, modern clean but they messed up my lab tests twice delaying my treatment for 12 months as a result.

Martin Senécal

(Translated) 2 little boys born on the spot !!! Thank you and congratulations to all your exceptional team! Receipt from reception to delivery; ) with listening, love, care and much more !!! Thanks again! ** Vanessa (Mom) CONGRATULATIONS for all this work !!!! -XXX- ** *** On my side I did not feel anything ... Especially nothing done! *** (Original) 2 Petit garçons né sur place!!! Merci et bravo à toute votre équipe exceptionnelle! Reçu de la réception à la livraison ; ) avec écoute, amour, soins et bien plus !!! Merci encore! ** Vanessa (Maman) FÉLICITATION pour tout ce travail!!!! -XXX- ** *** De mon coté je n'ai rien senti... Surtout rien fait! ***

Samuel Ds

(Translated) Very nice experience for a hospital! Maya is not a nurse but I thank her, she is adorable and generously helped me ???? And the group of nurses are great and caring despite the pressure and the lack of time! (Original) Très belle expérience pour un hôpital ! Maya n'est pas infirmière mais je la remercie, elle est adorable et m'a généreusement aidé ???? Et le groupe d'infirmier.res sont super et attentionnés malgré la pression et le manque de temps !

François-Xavier Maheu-Marleau

(Translated) Bad services ... My grandfather had cancer and suffered tremendously. For example, he fell off his bed and broke his teeth and possibly other bones in his body. Doctors found him on the ground a few hours after he fell and he died 1 day later in great pain. So if you want your loved ones to survive different illnesses, I recommend you to avoid this place. (Original) Services mauvais... Mon grand-père avait le cancer et a souffert énormément. Par exemple, il est tombé en bas de son lit et s'est fracturé des dents et sûrement d'autres os du corps. Les médecins l'ont trouvé à terre quelques heures après sa chute et il est décédé 1 jour plus tard dans de grosses souffrances. Donc, si vous voulez que vos proches survivent à différentes maladies, je vous recommande d'éviter cet endroit.

Eric V

(Translated) The employees are very kind to the patients and give good service (Original) Les employés sont très gentils avec les patients et donne un bon service

Tareyu Eyre (FReXx)

(Translated) First time I am hospitalized here. The nurses are super nice. Big lack of communication come in them. Blood collection and missed catheter installation 4 times out of 5. Liquid diet meal at suppertime for no reason. Officer who unlocks the door and enters the toilet without warning. I'm 29 years old and I felt like I was in a mess with non self-employed people. (Original) Première fois je suis hospitalisé ici. Les infirmières sont supers gentilles. Gros manque de communication entrent eux. Prises de sang et installation de cathéter manqué 4 fois sur 5. Repas diète liquide aux heures du souper sans raison. Préposé qui déverrouille la porte et entre dans la toilette sans prévenir. J'ai 29 ans et j'avais l'impression d'être dans un mourroire avec des gens non autonommes.

URSULLA

(Translated) Had to wait half a day to be treated for pneumonia called a little lung infection (Original) J’ai dû attendre une demi-journée pour être soigné d’une pneumonie qu’ils sont appelé petite infection pulmonaire

Dacia James

too long of a wait

Thalie Chevrier

(Translated) Best Doctor Dc Durand that I had the chance to have surgery! ???? (Original) Meilleur Medecin Dc Durand que j'ai eu la chance de me faire opérer !????

David Babijaev

Extremely slow and poor service

Bass

(Translated) I am going on May 16, 2019 to arrive at 8pm and check out on May 17th as 11am. 14 hours of waiting. The first and last time I go there. Very disappointed with everything from the wait and service after. In short a big 1/5 well deserved (Original) Je suis aller le 16 mai 2019 arriver à 8h pm et sorti le 17mai as 11am. 14 heures d’attente. La première et la dernière fois je met les pieds la. Très déçu de tout de l’attente et du service après. Bref un gros 1/5 bien mérité

Basly Raja

J'ai mis 5 étoiles pour témoigner toute ma reconnaissance et gratitude au personnel hospitalier en général et surtout pendant ce mal qui s'est abattu sur l'humanité et qui a endeuillé chaque famille sur la terre. Hier ma fille de deux ans avait de la congestion nazale et comme positif au covid l'infirmière du 811 ne voulait pas prendre de chance et m'a demandé d'aller immédiatement à l'urgence. Arrivee sur place l'infirmière a l'accueil dit que c le la congestion nazal mais il m'a conseillé de voir un médecin a cause de la fievre de 4 jours déjà a condition de vouloir attendre !!! Bien sur j'ai accepté d'attendre sauf qu'il a oublié de me préciser que la moyenne d'attente était de 15 heures !!!! J'ai passé la nuit sur une chaise avec mon bébé qui faisait de la fièvre qui pouvait avoir faim ..... donc de 2h du matin a 10 h je n'en pouvais plus !!! Alors je vais a l'accueil pour prendre la température de ma fille et voilà que l'infirmière du matin , que je remercie, me propose un rdv dans une heure dans une clinique pediatrique !!! Et m'explique que si j'ai passé la nuit dans des conditions débiles c'est parceque cest pas grave ! MON DIEU !!!!! Pourquoi l'infirmière du soir ne m'a pas expliqué que les délais d'attente étaient inhumaines!!!! Et qu'il était préférable d'attendre chez moi dans les meilleurs conditions????? Je comprends qu'ils sont débordés mais ce genre d'oublie de preciser les délais d'attente et de proposer une alternative plus humaine ça devrait faire partie de leur service. Voilà c'est une critique constructive et j'invite le personnel a eviter ces attentes pénibles quand ils le peuvent. Merci

Kevin Gauvreau

(Translated) Super birth house experience! Making a long enough appointment. (Original) Expérience en maison de naissance super! Prise de rendez vous assez long.

Benoit Brunet

(Translated) Hospital super poorly manage, invest in the deco but it's more care that should put the money !!!!! (Original) Hôpital super mal gérer, y investisse dans la deco mais c'est plus dans les soins qui devrais mettre l'argent !!!!!

Tiffany Cristina

I feel for everyone who gives this hospital a low rating and wish they would have received an amazing experience like I was lucky to have. I tore my ACL and meniscus in my left knee and had to go get surgery and although I was so nervous, all of the nurses and doctors were super patient and kind with me and really made me feel better. Everything went smooth and of course I had to wait a bit at the beginning but that's just public health care. I give this hospital a 5 for the hospitality of the staff and the service and hope more people get to benefit like I did ♡

Geneviève Larocque

(Translated) Don't waste your time going to this emergency with your baby. You will have to wait 1 hour to meet the first person at the triage for them to pass your card and register. Then you will pass a second triage. A real waste of time! In my opinion, a baby of a few months should be given priority! Especially when there is blood in his mouth! It will not take you seriously and will make you wait for hours! It was my second time in the ER and last. By cons, nothing to say about the birth pavilion that I loved. (Original) Ne perdez pas votre temps à aller à cette urgence avec votre bébé. Vous devrez attendre 1 heure pour rencontrer la première personne au triage pour qu'elle passe votre carte et enregistre. Ensuite vous passerez un deuxième triage. Une vraie perte de temps! À mon avis, un bébé de quelques mois doit passé en priorité! Surtout lorsque qu'il y a du sang dans sa bouche! Il ne vous prendras pas au sérieux et vous fera patienter des heures! C'était ma deuxième fois à l'urgence et dernière. Par contre, rien a redire du pavillon des naissances que j'ai adoré.

Phil Castle

(Translated) The automated telephone service is of no help and should be revised. After trying several options you are asked to hang up and call another number to speak to someone who can redirect you to the best option. As long as you have an automated telephone system that leads nowhere, deactivate it and go directly to an agent. (Original) Le service téléphonique automatisé n'est d'aucune aide et devrait être révisé. Après avoir essayé plusieurs option on vous demande de raccrocher et d'appeler à un autre numéro pour parler à quelqu'un qui pourras vous rediriger vers la meilleure option. Tant qu'à avoir un système téléphonique automatisé qui ne mène nul part, désactiver-le et passons directement à un préposé.

Standley Bigard

(Translated) Super hospital. My wife is followed by Dr. Élise Monceau. She is great . I recommend it with your eyes closed (Original) Super hôpital . Mon épouse est suivie par Dr Élise Monceau . Elle est super . Je vous la recommande les yeux fermés

Jimmy Gambiny

(Translated) Well, I wouldn’t say it’s the best hospital in the world. But for example it was already the slowest hospital in Canada. But OK. To those who repaired my leg after a balloon accident. I can say that I still walk after 10 years. Much appreciated gang! Don't give up????✌ (Original) Bon jte dirrais pas que c le meilleur hôpital au monde. Mais par exemple ça déjà été l'hôpital le plus lent au canada. Mais bon. A ceux qui ont réparé ma jambe après un accident de ballon. Jpeux dire que je marche encore après 10 ans. Fort apprécié gang! Lâchez pas????✌

Alex Mykhailenko

Very long time in a line, very!

Igor DeFaye

Poor and slow service. They require their clients to have and use a FAX to setup an appointment...yes FAX !!!!! Seriously ! Younger generation will have to google that to understand ! Pathetic

Bobby Scopelleti

Whenever I've been to emergency, I've waited 12 hrs or more.

B.F

Worst emergency in Quebec i live 5 min away from the hospital and next time i have to go to the emergency i will either go to Ormstown or at the Glen hospital. I waited 6 hours i didnt even see a doctor and i had to ask the nurse for some Tylenol for my pain. I left and went to the Glen hospital and 3 hours later i was home. They only had 1 doctor available at Anna laberge hospital and he was seing the covid patient and the no covid patient. If you have to go to the emergency dont go to Anna laberge .

Joshua lemieux

Awful wait times mixed with covid outbreaks, I will pass thanks And to add on to that, once a saw a man in agonizing pain go to the emergency with his daughter, had to wait an egregious amount of time, and the front nurse was upset about his daughter being with him when he could not even stand. There Is no structure. I would rather wait to go downtown and risk dying before I go to the Anna laberge.

Miss D

(Translated) Very sorry that it is not possible to register -5 stars. I didn't believe it was possible to implement ETG in this way. The nurse does what is written and does not use her intelligence. I will not recount the cases so as not to compromise confidentiality ... I sincerely wish the return of the medal to these nurses who do not even deserve to exercise this profession for lack of logic. Words fail me to describe my contempt for nurses who practice triage. I sincerely think they put the profession to shame ... I'd rather be left for dead than be treated by them !! Anyway I would probably be P5 on a stretcher in the waiting room .... karma will get you all one day !! (Original) Tres désolant qu’il n’est pas possible d’y inscrire -5 étoiles. Je ne croyais pas qu’il était possible de mettre en œuvre ETG de cette façon. L’infirmière exécute ce qui est inscrit et n’utilise pas son intelligence. Je ne raconterai pas les cas pour ne pas compromette la confidentialité... je souhaite sincèrement le retour de la médaille à ces infirmières qui ne mérite même pas d’exercer ce métier par manque de logique. Les mots me manques pour décrire mon mépris face aux infirmières qui pratique au triage. Je pense sincèrement qu’elle font honte à la profession... j’aimerais mieux être laissé pour morte que de me faire soigner par elles !! De toute façon je serais probablement P5 sur une civière dans la salle d’attente .... karma will get you all one day!!

Gary Suart Encina

(Translated) It's 18 hours that I wait for the emergency !!!! He appoints a person every hour ... SERVICE OF M ... E !!! I do not have the impression that this hospital is thinking about the sor of their client. (Original) Sa fais 18 heures que jattend a lurgence!!!! Il nomme une personne a chaque une heure.... SERVICE DE M...E!!! Je nai pas limpression que cette hopital se preocupe du sor de leur client.

JOSEE SOUCY

(Translated) This hospital center has a serious lack of humanity. (Original) Ce centre hospitalier a un sérieux manque d'humanité.

Xavier Huot

(Translated) staff who took good care of me thank you (Original) personnel qui on bien pris soin de moi merci

France Guillemette

(Translated) The staff take good care of my mother and I am happy with the place (Original) Le personnel prends bien soin de ma mere et je suis satisfaite de l'endroit

NPC 1001210

(Translated) Worst condition I have seen in Quebec. Endless hours of waiting (from 10 to 12h) arrogant and discriminating service, nurses make you feel stupid if you don't take their FOUR tynelol without water .... Worse experience, and it's in the public domain too. I made a complaint, and I intend to follow it very closely. in some less developed countries they have better health services than we do, how is this possible? (Original) Pire condition que j'ai vue au Québec. des Heures d'attentes interminable ( de 10 à 12h ) un service arrogant et discriminant, les infirmières vous fond sentir stupid si vous prennez pas leurs QUATRE tynelol sans eau.... Pire expérience, et c'est dans le domaine publique en plus. J'ai faite une plainte, et je compte la suivre de très près. dans certains pays moin dévlopper ils ont des services de santé plus adéquoit que nous, comment est-ce possible ?

Sylvie Lemon

(Translated) I have only good things to say about this hospital, both at the level of nurses, surgeons and the staff of the oncology department, based on several months of care. Thanks to all the staff for their patience, empathy and professionalism. (Original) Je n’ai que du bien à dire de cette hôpital tant au niveau des infirmières, chirurgiens ainsi que le personnel du service d’oncologie et ce, basé sur plusieurs mois de soins. Merci à tout le personnel pour sa patience, son empathie et son professionnalisme.

Chantal Hebert

(Translated) If people came for real urgent cases there would not be so much waiting clinics and clsc are open is just to be resourceful pharmacist can be consulted for mild infections (Original) Si les gens venaient pour de vrai cas urgent il n y aurait pas tant d attente les cliniques et clsc sont ouvert s'agit juste d etre débrouillard le pharmacien peux etre consulte pour des infections bénignes

Joe Lawrusik

hi i was brought in by ambulance with my glocose level at 30 i spent 6 days in hospital and was treated with nothing but respect by the whole staff doctors were great nurses were amazing housekeeping were efficient i was sent home 6 days later.. better and educated

Nicholas Osman

(Translated) December 31, 2021 to January 1. Here is my experience at this hospital. First, there will never be anything perfect, and especially not in a hospital in Quebec. However, what I have seen are amazing dedicated humans. Paramedics, doctors, beneficiary attendants, respiratory therapists, nursing assistants, security guards and all the rest of the staff working hand in hand to ensure a good quality of care and services despite the current situation. After doing a positive rapid test and worsening symptoms related to covid, I made the decision to go to the emergency room where I waited about 11 hours before being taken care of. Please note that the hospital was full and they were shortStaffed. I got there at midnight sharp, the paramedics even counted the New Year by dragging me to the emergency room with a contagious good mood. After a few hours, I myself was a little impatient until I realized they were obviously OVERLOADED. A few codes white (violent patients) and a code blue (cardiac arrest) later, I finally started to see the light at the end of the tunnel when the morning shift workers arrived. They listened to my needs and everything was done in a fast, meticulous and above all, human way. Yes, it's easy to wait 11 hours, but being in the emergency room was reassuring in itself. People working in hospitals are doing their best in the current situation. Please think about it several times before insulting, criticizing in an abusive way or being violent towards our guardian angels and that, whatever your opinions on this pandemic. Thank you for everything & good luck. (Original) 31 décembre 2021 au 1 Janvier. Voici mon expérience à cet hôpital. Premièrement il n'y aura jamais rien de parfait et surtout pas dans une hôpital du Québec. Cependant, ce que j'ai vu ce sont des humains extraordinaires dévoués. Des paramédics, médecins, des préposé(es) aux bénéficiares, des inhalothérapeutes, des infirmières et infirmières auxiliaires, des agents de sécurité et ainsi que tout le reste du personnel travaillant main dans la main pour assurer une bonne qualité de soins et services malgré la situation actuelle. Après avoir fait un test rapide positif et une aggravation de symptômes liées à la covid, j'ai pris la décision d'aller à l'urgence où j'ai attendue 11 heures environ avant d'être pris en charge. Veuillez noter que l'hôpital était remplie et qu'ils étaient shortStaffed. J'y suis arrivé à minuit pile, les paramédics ont même fait le décompte de la nouvelle année en me traînant à l'urgence avec une bonne humeur contagieuse. Après quelques heures, j'ai moi-même été légèrement impatient jusqu'à temps que je comprennes qu'ils étaient bien évidemment SURCHARGÉS. Quelques codes blancs (patients violents) et un code bleu (arrêt cardiaque) plus tard, j'ai finalement commencé à voir la lumière au bout du tunnel lorsque les employés du quart de matin sont arrivés. Ils ont écoutés mes besoins et le tout s'est fait de façon rapide, meticuleuse et surtout, Humaine. Oui c'est poche d'attendre 11 heures mais le fait d'être à l'urgence était déjà rassurant en soit. Les gens travaillant dans les hôpitaux font de leurs possible dans la situation actuelle. SVP pensez y plusieurs fois avant d'insulter, critiquer de façon abusive ou bien d'être violents envers nos anges-gardiens et celà, peu importe vos opinions sur cette pandémie.. Merci pour tout & bon courage.

Martin Jutras

(Translated) Excellent hospital. My daughter was born there 18 months ago, my son went there 4-5 times for a broken arm. Friendly staff, clean place, pleasant atmosphere, punctuality of appointments. I recommend it! (Original) Excellent hôpital. Ma fille y est née il y a 18 mois, mon fils y est allé à 4-5 reprise pour un bras cassé. Personnel courtois, endroit propre, ambiance agréable, ponctualité des rendez-vous. Je la recommande!

Katrina Levesque

Got here at 11:40 am and was seen at about 9pm. First triage nurse was nice, empathetic and helpful. Shift change came and the new one was rude to myself and others. When I was finally seen the doctor and nurses were all incredibly nice, understanding and helpful. Very long wait (like all hospitals) but overall a pretty good experience.

etienne vallee

(Translated) With a spouse who has to go to the emergency room, you cannot accompany him, which is nonsense. Short visit time between 2:00 p.m. and 3:30 p.m. and two hours in the evening. In addition, one and the SAME person is allowed to visit. .... what is the problem? Security guards without any judgment and without ceremony with the visitors .. a blow entered and arrived in the section of the patients of the emergency one I was turned away because I had not received from the security guard a bracelet for the time of my visit. I was accompanied to the main entrance so that I could put on the famous bracelet ... and the guard replied to the attendant who took me forward, "IT IS TOO EARLY FOR VISITS ... IT STARTS IN 3 MINUTES !! !! "The attendant had to tell him that already 5-6 people had entered for him to give me the bracelet. A real security guard who has everything in his arms and nothing between his 2 ears .... Is the big Covid crisis not over yet in Anna Laberge ???? (Original) Avec un conjoint qui doit aller à l urgence, tu ne peux pas l accompagner,un non sens. Petit temps de visite entre 14h00 et 15h30 et deux heures en soirée. De plus une seule et MÊME personne à la permission d aller faire une visite. .... c est quoi le problème ?Gardiens de sécurité sans aucun jugement et sans façon avec les visiteur.. un coup entré et arrivé dans la section des patients de l urgence on ma refoulé car je n avait pas reçu du gardien de sécurité un bracelet pour le temps de ma visite. On m a accompagné jusque l entrée principale pour que l o me mette le fameux bracelet ...et le gardien a répliqué au préposé qui m à emmené en avant, "IL EST TROP TÔT POUR LES VISITE...CA COMMENCE DANS 3 MINUTES!!!! " Le préposé à du lui dire que déjà 5-6 personne a étaient entrées pour qu il me donne le bracelet. Un vrai agent de sécurité qui a tout dans les bras et rien entre les 2 oreilles.... Est ce le grosse crise du Covid est pas encore finie à Anna Laberge ????

Slp P

My mother was taken by ambulance here yesterday (Sunday 4/30/17). I live in U.S.A. and so far the staff has been fantastic. Very patient and happy to keep me updated. I've been calling three times a day and every person I've had contact with has been kind and forgiving of my poor French. They switch over to English for me if they can, otherwise we muddle through. I am pleased with the care and concern they are showing my mother. She has not been in hospital since 1965, when she gave birth to me! I hope the care continues at this level for her entire stay. They are keeping her for at least the next few days. **UPDATE** Unfortunately, things turned bad. Got to Canada, went to hospital. They were discharging her! There was supposed to be a doctor there to speak with me. NONE to be found. Staff that I could find was extremely UN-helpful and just wanted her GONE. She could hardly walk with me on one side of her and other side had the cane they had provided, which she could not leave with. No wheelchair available. The one they finally came up with was BROKEN! Couldn't use it, wouldn't roll with her in it. And she's not a large woman either, short and thin. It took over an hour to get her to the front door !!! We had to stop 4 times for her to rest. I was parked close but left her at door to go pull car up as she was exhausted and near collapsing. The food was so bad she couldn't eat most of it, she lost 5 kg during her 5 day stay !! She told me they kept trying to give her medicine for conditions she didn't have. "Something for your stomach" they kept saying. Nothing wrong with her stomach, other than hungry. The doctor I'd spoken with on phone while I was still in US (don't know his name, but he was speaking French with a really heavy accent) told me she had suffered a heart attack, follow up with a cardiologist. Home Friday, late. Sunday morning back to hosp as so sick. She didn't want to, but rapidly failing. Arrived 4am to ER, wait 4.5 hours, absolutely NO OTHER PATIENTS IN WAITING ROOM. NOT ONE !!! No medical staff either. Just 2 security guards in little booth. Then they left. FINALLY gets seen: raging bladder infection, most likely from catheterization while in hosp. Got prescriptions, then home. I had to nurse her for another 2 wks as she was bedridden, still so sick and weak. Didn't think she would live until Mother's Day. I had mailed her gift from home (USA) and was checking mailbox waiting for it to arrive. When it came, gave it to her, even though early. It brought a smile but she was still too weak. Oh yeah, when we went to cardiologist a week after she recovered enough to leave house? After exam & tests he asks "Why are you here, seeing me?" Told him about hosp experience, what they said, etc. Him: "No, you didn't have a heart attack. Don't know why they told you that & gave you a referral for cardio." WELL. Obviously something happened for her to collapse, be "out of it" for a week, laying and crawling on floor of her apartment, end up in hosp. It took 2 more weeks & seeing different doctor to find out. Atrial Fibrillation of her heart, combined with either really hi or lo blood sugar. So there you have it. Canadian/Quebec health care. My mom has said she will die before going back there. Don't understand why staff seemed so great on phone. Maybe those few are actually good. But that doctor and how her discharge was handled? BAD. EXTREMELY HORRIBLE. A TOTAL DISGRACE. Took her home to USA after 1.5 months, once she could make trip. Took 3 more months to recover enough to live on her own again. So 4.5 months total. I think she would have died if I hadn't able to care for her. It truly seems the medical system does little for the elderly when sick or hurt. She has seen many family members and friends suffer the "health care" they received once old. "It's like they want them to die," she said. So my review has changed to 1 ???? and would be 0 if that was possible. Thanks for reading. Hope you have better care if you end up at Anna-Laberge Hospital. Good luck.

Sand Man

My sister went in for an operation....was sent home after ,,came back...and hospitalized again ,,,,they could not understand what was wrong..in the mean time she had no attention from the nurses,,,she even tried to get up and go to the bathroom,,,,thats when she fell from weakness right on the floor..she then mustard her strength to push the emergency bottom in the bathroom AND NOBODY CAME,,,she pushed it 4 TIME....SHE FINALLY GOT UP by herself and put herself back to bed...and kept pushing the call botton....until a nurse came with an attitude and said ,,we are busy with other things...meanwhile the surgent could not figure out what is wrong with her...i told her to leave now and get to another hospital,,,she did ...and they took her immediately for emergency surgery and blood transfusion....IMAGINE. lets not even discuss how the nurses don't have a f.....en clue what their doing....pathetic armature practicing hospital... BEWARE... YOU HAVE BEEN WARNED.....

alejandra tamis

(Translated) Nobody answers. I need an emergency consultation in endocrinology but no one knows what to say (Original) Personne répond. J'ai besoin une consultation d'urgence dans endocrinologie mais personne sais quoi dire

Maxime Leblanc

(Translated) Stay healthy, that's better than going to hell! (Original) Restez en santé, ça vaut mieux que d'aller en enfer!

fabian v

Avoid this place . If it's emergency for you doesn't meens it's for them 2

Luc B

(Translated) 11h waiting and I'm still waiting (Original) 11h d attente et j attend encore

Luis Eduardo Periche

My newborn son was brought in here and spent a whole month hospitalized, everyone took great care of him and were very patient with us. Excellent service. We appreciate everything you did for him. He's doing fantastic!

denis morais

(Translated) No central 1 hour meeting service without response Besides very stupid (Original) Pas de service centrale de rendez vous 1hres sans réponse En plus très bête

Michael Hue

18 hr wait time in the emergency. It’s absolutely insane. No one is assisting, high priority is a useless label.

Jocelyne Beaudet

Been at the hospital 10 weeks now. Day shift horrible and missing staff on night shift. I'm always told if not happy call Barette. I dont think he will come to change my mother's diaper. Frustration+++

Kwé Kuei

(Translated) Bad experience, disregarding the allergies underlined, the installations of painful cateters, missing solidly twice, the dirty floor ... However I conclude when mm they do their best with what they have. (Original) Mauvaise expérience, ne tienne pas compte des allergies soulignées, les installations de catétères douloureuses, manquer solidement à deux reprises, le plancher sale... Cependant je conclue quand mm qu'ils font de leur mieux avec ce qu'ils ont.

Pedro Ribeiro

I arrived Monday morning on an ambulance. Had terrible stomach pains and was barely able to stand or sit and they told me to go outside and wait. Luckily I found a 3 seat row of chairs without arm rests and basically lied down all day! Because my vital signs were ok, they put me at the lowest level of priority. Many people who arrived later were called before me even though they did not look that sick. Waited all day (12 hours) to basically have a blood test done and be told to return the following day for a scan and another blood test. Spend most of the following day there and finally was told I had kidney stones. Was told to return on Wednesday for a specialist. They told me not to eat or drink anything since there was a chance they would try to remove the stone the same day. I arrived at 5:30 and 6 hours later I am still waiting. The hospital is empty! It should not take that long! I feel very insecure of being treated here. Only reason I came here is because my ambulance brought me to the nearest hospital and now they have my tests and everything. Would not ever return here. My family doctor and clinic is at St Mary’s and I have always been treated well there. I cannot believe in Canada people are treated like this at hospitals. The system is definitely not working!

Susan Speede

Horrible my child been waiting since 11am it’s after midnight still hasn’t seen a doctor there’s hardly anyone why is there such a long wait horrible service

Danny Bourdon

(Translated) Courteous service and well-maintained place (Original) Service courtois et endroit bien entretenu

Anita Egervary

(Translated) I went on the 12th of February 2019 by ambulance because I broke my wrist and got the X-ray and sat in the waiting room 10hrs of time ... ???? a week later I was made meet the orthodontist who has already removed the cast and told me that if I have a problem to go see my family doctor. After 4 months still badly my doctor want me to return to hang a appointment because she says that the cure do not do well but the hospital will not call you it is necessary that you call pi he is not even able to answer on the phone plan a day off to call them ???????? (Original) Je suis aller le 12 février 2019 en ambulance parce que je me suis cassé le poignet on m’a fait la radiographie et me faire assoir dans la salle d’attente 10hrs de temps...???? une semaine plus tard on m’a fait rencontrer l’orthodontiste qui m’a deja enlevé le plâtre et m’a dit que si j’ai un problème d’aller voir mon médecin de famille. Après 4 mois encore mal mon médecin veux que je retourne pour pendre un rdv parce que elle dit que la guérison sais pas bien fait mais tse l’hôpital ne t’appellera pas il faut que toi tu appelles pi il sont même pas capable de réponde au téléphone prévoyez un jour de congé pour les appeler ????????

Maydolen Hernandez Gonzalez

(Translated) The nurses and support staff are very professional and knowledgeable. Everything is well organized. Dr. Petite has been wonderful. I am very happy to have had my baby at Laberge Hospital. (Original) Les infirmières et le personnel de soutient sont très professionnelles et compétentes. Tout est bien organisé. Dre Petite a été formidable. Je suis très contente d’avoir eu mon bebe à l’hôpital Laberge.

Pierre Cousineau

(Translated) The care for my wife in oncology, very professional, very competent and polite staff. I loved the expertise of nurses and doctors in oncology. BRAVOS AND THANKS. (Original) Les soins pour mon épouse en oncologie ,très professionnel le personnels très compétant et polis. J'ai adoré le savoir faire des infirmières et des médecins en oncologie. BRAVOS ET MERCI .

Sherri Malo

I'd say gross negligence, leaving patients to wait 12 hours for children with broken limbs, only to be insulted with the repeated reminder of "did you try your family doctor first", scrolling on the monitor. The absolute worst experience. Triage telling you that ambulances take priority, meanwhile no patients in the ER are called for hours at a time tells me there is a need for more staff!!

martin hebert

(Translated) Arrogant, lazy and aggressive ... they treat emergencies as if they were mandibles and they, gods ... (Original) Personel arrogant, paresseux et aggressif... Ils traite les cas d'urgences comme si on etait des mandiants et eux, des dieux...

Sonia Cote

I felt like i didnt matter.

Daniel Simard

(Translated) It's the worst service I've seen in an emergency, always bad experiences, and unfortunately I've seen a lot of urgency. Do not go. (Original) C'est le plus mauvais service que j'ai vu dans une urgence, toujours des mauvaises expériences, et j'en ais malheureusement vu beaucoup d'urgence. N'y allez pas.

Reggie Ralph

My poor Mom !!! After seeing a eye doctor in chateauguay he gave us a paper for the hospital because he thought she had a stroke and was worried.After seeing the doctor in the emergency he said her condition did not show she needed a scan or ekg , so I took her to the our family doctor where she ran a ekg and found she did have a stroke !!! Wow some great doctors you have at Anna -Laberge.

Maria P Martin

Excellent organization and service. I went today for a scan and everything went perfect. I have been there for other exams and it was the same ????

Gilles Auger

(Translated) I have just had my leave of absence for a day's operation by Dr Moise's Group. Chateauguay C H A L I want to sincerely thank you all and everyone from the admission until my exit to all the people who took care of me. A big thank you from my heart for your devotion and your extreme kindness. THANK YOU SO MUCH . (Original) Je viens tout juste d avoir mon conge d une operation de un jour par le Groupe du Dr Moise. du C H A L de Chateauguay je veux tres sincerement vous remercier tous et chacun de l admission jusqu a ma sortie a toutes les personnes qui se sont occupees de moi. Un gros merci de mon coeur pour votre DEVOUEMENT et votre extreme GENTILLESSE. M E R C I B E A U C O U P .

Michelle Yeates

Worst hospital ever. Staff seem to have fun though even if you are sitting for hours in pain. Got here around 10 am and 8hrs later still have nit seen the doctor yet. I feel so sorry for all the elderly patients waiting since morning.

Marie France Ste-Marie

(Translated) File 760-40-002-906-209 If you have been taken all of your medication without withdrawal. That you were given a diagnosis after 24 hours Psychiatry is to be destroyed. Judgment of the Valleyfield court. (Original) Dossier 760-40-002-906-209 Si on vous a enlevé toute votre médication sans sevrage. Qu' on vous a donné un diagnostic après 24h La psychiatrie est à détruire. Jugement de la cours de Valleyfield.

gecse marius

(Translated) After 7 hours of urgency was midnight already we asked that what happens pi said we will wait another 17 hours ..... never .............. ???????? ???????? (Original) Après 7 heures d' attend a urgence été minuit déjà on a demandé que ce que passe pi a dit que on va attendre encore 17 heures..... jamais ..............????????????????

Rémy brin-fortier

(Translated) My pregnant partner presented in the evening for pain in the abdomen, vomiting in addition to constipation. She was sent to the maternity ward, and after an echo, she is told that the baby is fine and she is discharged. A little quick, but okay. Two days later, the situation is worse, no longer able to eat or drink, with more frequent vomiting. We go to the Valleyfield hospital, after several tests, the observation is as follows: She has C. Difficile. It could have been VERY DANGEROUS for her and the baby. She was neglected and shipped, PREGNANT. Go elsewhere. (Original) Ma conjointe enceinte s'est présentée en soirée pour une douleur à l'abdomen, de vomissements en plus d'une constipation. Elle a été envoyée à la maternité, et après une echo, on lui dit que le bébé va bien et on lui donne son congé. Un peu rapide, mais d'accord. Deux jours plus tard, la situation est pire, plus capable de boire ni de manger, avec des vomissements plus fréquents. On va à l'hôpital de Valleyfield, après plusieurs tests, le constat est le suivant: Elle a la C. Difficile. Ça aurait pu être TRÈS DANGEREUX pour elle et le bébé. Elle a été négligée et expédiée, ENCEINTE. Allez ailleurs.

Soad Khedim

(Translated) To my surprise, in June 2021, I was able to consult all my radiology and MRI results on the Quebec health record, I was shocked by the results carried out in 2019 by the Anna-Laberge hospital, on the MRI of the head, they notice an abnormality of the bone marrow at the level of the cervical spine, they wonder if I am not anemic !!! or a neoplastic context! Then I read further: Note that he has a tiny 2 mm aneurysm at the start of the anterior communicator, they add, a check-up could be carried out in 6 months. (I have taken as is the medical terms used by doctors) From 2019 to 2021, it's been 2 years since I received any phone calls or follow-up emails from them, I tried to call them, at least 20 times, they can't do anything for me, the doctor authorizing the MRI is on vacation and the other doctor who interpreted the MRI is no longer part of their team !!! I tried to make an appointment in radiology, to redo an MRI, they could not do anything for me, the switchboard operator is cold, she did not even listen to me and transferred me to the radiology department who asked me to make an appointment, when I had the appointment-making service, they asked me for a referral / prescription from the doctor, I fell apart ... Today I suffer from chronic fatigue, my neck hurts terribly, my left arm goes numb, and bothers me a lot. It really makes me want to file a complaint against this hospital for medical negligence. I do not recommend that you visit this Anna-Laberge hospital. (Original) À ma grande surprise, j'ai pu consulter en juin 2021, tous mes résultats de radiologies et de IRM sur, le carnet santé Québec, j'étais choquée par les résultats effectués en 2019 par l'hôpital Anna-Laberge, sur l'IRM de la tête, ils constatent une anomalie de la moelle osseuse au niveau de la colonne cervicale, ils se demandent si je ne suis pas anémique!!! ou un contexte néoplasique! Puis je lis plus loin: À noter qu'il a une minuscule anévrisme de 2 mm au départ de la communicante antérieure, ils rajoutent, un contrôle pourrait être effectué dans 6 mois. (J'ai repris tel quel les termes médicales utilisés par les médecins) De 2019 à 2021, ca fait 2 ans que je n'ai reçu aucun appel téléphonique ou courriel de suivi de leurs part, j'ai essayé de les appeler, au moins 20 fois, ils ne peuvent rien faire pour moi, le médecin autorisant l'IRM est en vacance et l'autre médecin qui a interprété l'IRM, ne fait plus partie de leurs équipe!!! J'ai essayé de prendre un RDV en radiologies, pour refaire un IRM, ils ne pouvaient rien faire pour moi, la standardiste est froide, elle ne m'a même pas écouté et m'a transféré au service radiologie qui m'ont demandé de prendre Rdv, quand j'ai eu le service de prise de RDV, ils m'ont demandé une référence/prescription du médecin, j'ai capoté… Aujourd'hui je souffre de fatigue chronique, ma nuque me fait terriblement mal, mon bras gauche s'engourdit, et me gène beaucoup. Ca me donne vraiment le goût de déposer plainte contre cette hôpital pour négligence médicale. Je ne vous recommande pas de consulter cet hôpital Anna-Laberge.

Fleur De Lis

I’ve been sitting for 8 hours. I have not yet been called, although I have a more serious diagnosis than the flu. I can’t get used to this "service"

Louise HP

(Translated) Staff arrogant, aggressive, beast like their feet 4 people around me today by the purest of chances have been victims of this staff and doctors at the outpatient clinic. More stupid than that and you die! In longer wait, appointment given to several people at the same time. Put me at the door, those silly things there! We are fed up with the end of the prima donna medical system. (Original) Personnel arrogant, agressif, bête comme leur pied 4 personnes de mon entourage aujourd'hui par le plus pur des hasards se sont trouvés victimes de ce personnel et des médecins à la clinique externe. Plus bête que ça pis tu meures ! En plus longue attente, rendez-vous donné à plusieurs personnes en même temps. Mettez moi ca à la porte ces airs bêtes là ! On en a marre à la fin des prima donna du système médical.

Cheyenne Skurczak

Waited 17 hours in the hospital waiting room after being transported by an ambulance...

Derek A

A smaller hospital that is easy to navigate through. Emergency room was long, but once I was in the staff and Specialists were fantastic.

Mathieu Menet

(Translated) Waiting without end, but courteous staff. (Original) Attente sans fin, mais personnel courtois.

melanie ouellet

(Translated) Hospital of .... (Original) Hôpital de ....

Yvon Loiseau

(Translated) How arrogant this hospital is. The worst emergency service in Quebec. This hospital is in the running to win the honors of the worst hospital in Canada! Bunch of cowards, lazy, swaggers !!! They are not able to sort a patient correctly and are only a sorting center for Charles Lemoyne and Pierre Boucher hospitals. If you are in danger of death, the ambulance will take you to one of these 2 hospitals even if they are further than a dozen hospitals on the island of Montreal. For three hospitals, it's money that comes first. We don't care about your life! (Original) Quelle arrogance que cet hôpital. Le pire service d'urgence au Québec. Cet hôpital est en lice pour rafler les honneurs du pire hôpital au Canada! Bande de lâches, paresseux, fanfarons!!! Ils ne sont pas capables de trier un patient correctement et ne sont qu'un centre de triage pour les hôpitaux Charles Lemoyne et Pierre Boucher. Si vous êtes en danger de mort, l'ambulance vous amènera à l'un de ces 2 hôpitaux même s'ils sont plus loin qu'une bonne dizaine d'hôpitaux sur l'île de Montréal. Pour c trio d'hôpitaux, c'est l'argent qui prime. Votre vie, on s'en fiche!

Matthew Hynes

Long wait times for emergency. Go to another hospital if possible.

Elisa Rigolli

(Translated) I brought my 88-year-old mother to the emergency room. She was quickly taken care of and treated for a urinary tract infection that had degenerated into urosepsis. She stayed in the hospital for 4 days. I appreciated that despite the strict policies because of the Covid, they gave me permission to stay at his bedside 24H / 24H because it is unilingual Italian. I was therefore able to rub shoulders with several nurses, attendants and doctors and I have nothing but praise to give to all the medical staff. Thank you for your good care !! (Original) J'ai apporté ma mère de 88 ans à l'urgence. Elle a rapidement été prise en charge et traitée pour une infection urinaire qui avait dégénérée en urosepsis. Elle est restée 4 jours à l'hôpital. J'ai apprécié que malgré les politiques strictes à cause de la Covid, ils m'ont donné l'autorisation de rester à son chevet 24H/24H parce qu'elle est unilingue italien. J'ai donc pu cotoyer plusieurs infirmiers, préposés et médecins et je n'ai que des éloges à donner à tout le personnel médical. Merci pour vos bons soins!!

Frederick Huneault

(Translated) 12 hours without seeing a doctor or radio, bad service, better served in a veterinarian (Original) 12heures sans voir un medecin ni radio,mechant service,mieux servit dans un veterinaire

Lisa Nagy

A big thank you to the emergency staff on Friday/Saturday October 10. Special thanks to Nicolas, Chantal, and Vero looking after me in bed 60. They were amazingly patient with an elderly man in the bed next to me. Even though we are in unusual times , they made sure each of their patients were well cared for and felt special. Thank you so much. You are true heros!

Kimmy Autar-Bhantooa

HORRIBLE HOSPITAL STAY AWAY!!!! My dad fell unconscious and was rushed by ambulance to Hospital Anna Laberge in Chateauguay. He broke 5 ribs due to the fall. My dad was in HUGE pain and was not able to breath properly! They diagnosed him with pneumonia, water in his lungs and some kind of virus in his lungs and you know what they did ? SENT HIM BACK HOME WITH FREAKIN DIABETES PILLS, WTH?? They did not even prescribe him pain killer or anything to ease the pain. The next day we brought him to the Jewish General Hospital and wow, amazing service 5/5. They ran all the test possible and determined there was no water in his lungs, no virus, no pneumonia, but did mention his lungs were not functioning to full capacity due to his smoking. A respiratory therapist did her magic on him and my dad was almost back to normal and they prescribed him the right pills to soothe his rib injury. All this in under one day. Im shocked and pissed because we could have lost him if we did not go to the Jewish General Hospital.

Vincent Partica

(Translated) I can not say anything against the nurses, friendly and see that they do their best. By cons, the wait is completely aberrant, NO GOOD SENSES !! It's going to take somebody in the waking administration sometime .. absurd. (Original) Je ne peux rien dire contre les infirmier(e)s, sympathique et vois bien qu’ils font leur possible. Par contre, l’attente est complètement aberrante, AUCUN BON SENS!! Il va falloir que quelqu’un dans l’administration réveil un moment donné.. absurd.

Yousef HEJAZI

(Translated) If it's for a baby urgently looking for another emergency! (Original) Si c'est pour un bébé en urgence, cherchez une autre urgence !

Guillermo De Anda

(Translated) I can not speak negatively about the hospital in general, but the dermatology department is disgusting, Dre. Ohayon is super coarse and in my particular case, incompetent. I had a small infection in the face, when Dre. Ohayon saw me, she told me in a very crude way that I had nothing and had me expelled; over time, the infection got worse and I had to use the particular service. (Original) Je ne peux pas parler négativement de l’hôpital de façon générale, mais le service de dermatologie est dégueulasse, Dre. Ohayon est super grossière et dans mon cas particulier, incompétente. J’avais une petite infection dans le visage, quand Dre. Ohayon m’a vu, elle m’a dit d’une façon très grossière que je n’avais rien et m’a fait expulser; avec le temps, l’infection s’est aggravée et j’ai du me servir du service particulier.

Louise Denis

(Translated) Following a car accident after 11 am with a straitjacket that hurt as much as it hurt me to be told by the doctor that I should not have stayed so long with the yoke in addition to having witnessed a flagrant case of favoritism. Congratulations to the attendant who is dedicated but a big zero to nurses who does not care for patients in the corridors ... (Original) Suite à un accident de voiture après 11 heure avec un carcan qui me faisait aussi mal que mon mal pour me faire dire par le médecin que je n'aurais pas du rester aussi longtemps avec le carcan en plus d'avoir été témoin d'un cas flagrant de favoritisme . Bravo au préposé qui se dévoue mais un gros zéro aux infirmières qui ne s'occupe pas des patients dans les corridors...

Agnes Thorpe

They took excellent care of my 97 year old husband who had fallen down our basement stairs. Extensive bruising, fractures L2 and L5, plus stitches on head. Doctors, nurses, nurse's aids and all support staff were great and are to be commended for their work.

Julie Rivest

(Translated) Staff very welcoming and fast as care. My experience with this hospital is good. (Original) Personnel très accueillant et rapide comme soins . Mon expérience avec cet hôpital est bien.

Chi chi

Had an appointment and the staff was a fantastic. The security at the door, the lady behind the counter, the nurses and the dr. I am primarily English and it was nice the staff was making the effort to speak English to me. Hand sanitizer is easy to find and they give you a mask at the entrance.

Scrimmy Bingus

Called 911 for heart attack symptoms, was taken here by the ambulance. The women who triaged me routinely insulted my appearance and called me a child while I panicked I was dying. Was triaged at the "highest priority" and still spent 6 hours in a waiting room. At the end they RIPPED my IV out, letting blood gush out without applying pressure, and told me to get out. No diagnosis, no instructions, no discharge papers, nothing. I have no idea if I have a serious heart condition or not, or even if I had a heart attack at all. Please avoid this hospital like your life depends on it, because it absolutely does.

Rolande Blin

(Translated) Ambulatory surgery. Patient waiting to leave for 2 hours .... forgotten. We ask and we are answered curtly "We are short of staff" but the other patients have left them for a long time. (Original) Chirurgie ambulatoire. Patient en attente de quitter depuis 2 heures....oublié. On demande et on nous répond sèchement "On est à court de personnel" mais les autres patients sont partis eux depuis longtemps.

Robin Vigneault

(Translated) Very good care I have only good to say, those who whines probably had no business there, because if they were really sick they would not have waited (Original) Tres bon soins je n ai que du bien a dire ,ceux qui chiale n avait probablement pas d'affaire la ,car si ils était vraiment malade ils n'aurait pas attendus

James Norrish

DONT COME HERE THEY WILL KILL YOU AND YOUR FAMILY MEMBERS OUT OF SHEER INCOMPETENCE My friends mom had a stroke and they just sent her home, shes now at a different hospital but the damage has been done thanks to the incompetence of this hospital and its horrible doctors

Jay Do

(Translated) 2nd opinion on the service of secretaries and urogolgue Dr Siouffi, impertinent service, the day before my appointment in urology turns out to be changed for a telephone appointment at 8:30 am this morning, 3:30 pm they call me to me say that I did not show up at my appointment this morning, to finally tell me we will call you back, still no call! Losing days of work and waiting for a diagnosis for 6 months and the difficulty in seriously meeting a health professional in this establishment and making the phone call by people more mixed than the others terrible .... wait at worst ! College of doctors warned. (Original) 2ième avis sur le service des secrétaires et de l'urogolgue Dr Siouffi, service impertinent, la veille de mon rendez-vous en urologie s'avere être changé pour un rdv téléphonique a 8h30 ce matin , 15:30 on m'appel pour me dire que je ne me suis pas présenter a mon rdv ce matin , pour finalement me dire nous allons vous rappeler , toujours pas d'appel ! Perde des journées de travail et attendre un diagnostique depuis 6 mois et la difficulté a rencontrer sérieusement un professionnel de la santé dans cet établissement et le fais de faire de sois au téléphone par des personnes plus mêlées que les autres terrible.... attendez vous au pire ! Collège des médecins averti .

Michael Bergeron-Vallee

(Translated) We had to wait 10 hours when we were told about 5 hours. It is probably the worst hospital in all of North America. Unless you are on the verge of death, avoid presenting yourself at all costs. They even managed to deceive me a few years ago and let me suffer because the nurse believed that I was addicted to morphine when my testicular cancer had migrated to the kidneys. In short, this explains the rating given. (Original) Nous avons du attendre 10 heures alors qu'on nous avait dit environ 5 heures. C'est probablement le pire hopital de tout l'amérique du nord. A moins d'être a l'article de la mort éviter a tout prix de vous y présenter. Ils ont meme réussit il y a de ca quelques années a ce tromper dans et me laisser souffrir car l'infirmière croyait que j'étais accro a la morphine alors que mon cancer du testicule avait migré au niveau des reins. Bref c'est ce qui explique la note donné.

Joey Bababouille

Longest wait times in the province

Jacques Denault

(Translated) I was operated for a hernia on January 19, 2021 and its not the first time I have care at this hospital and the nurses are very kind and courteous I had very good care at this hospital congratulations to all the staff of this hospital a big thank you (Original) J’ai été opéré pour une hernie le 19 janvier 2021 et ses pas la première fois que j’ai des soins à cette hôpital et les infirmières et infirmiers sont très gentils et courtois j’ai eut des très bon soins à cette hôpital félicitation à tous le personnel de cette hôpital un gros merci

Michel Beaudoin

(Translated) The problem of the congestion of the urgency of this establishment is not the number of patients who enter but the small number that comes out of urgency. Not normal that living in Montérégie gives us access to second-rate care. (Original) Le problème de l engorgement de l urgence de cette établissement n est pas le nombre de patients qui entrent mais le petit nombre qui ressorte de l urgence .Pas normal que de vivre en Montérégie nous donnes accès à des soins de seconde ordres.

celine saint

The medical staff are very nice. But a few of the staff at the appointment centre need to learn about customer service, and how to talk properly to people!!! If you don't like your job time to maybe think of another calling!!!

Annick Latour

(Translated) When you go to a hospital that you grabbed on a stretcher in the corridor and nobody comes to see you, that you call the hospital, dial 0, you talk to the security guard to explain that you have to talk to someone .... suddenly you hear the phone ring and you hear the nurse say "I'm going to go get her for you She" and then you see her coming towards you! No, no we are not animals !!! (Original) Tsé quand tu vas dans un hôpital que t pogné sur une civière dans le corridor et que personne ne vient te voir,, que tu appelles à l’hopital fait le 0 tu parles à l’agent de sécurité pour expliquer que tu dois parler à quelqu’un....soudainement tu entends le téléphone sonner et tu entends l’infirmière dire « je vais aller te la chercher Elle » pis là ben tu l’as voir s’envenir vers toi! Non, non on est pas des animaux!!!

Jean Sebastien St Pierre

(Translated) I have been twice for the same cause at this hospital. First time, intensive care 5 days and recently from August 13th to 15th.Thank you for everything Nurses, specialists, and attendants. From reception to my final treatments, I was informed, to treat, and taken care of as never before. The emergency teams and the observation of the weekend of 13 to 15 September 2019 you are angels and I lift my hat, THANKS !! (Original) J ai été à deux reprises pour la même cause à cet hôpital. Première fois,aux soins intensifs 5 jours et récemment du 13 au 15 août.Merci à tout Les infirmier(ÈRES) ,les spécialistes, et les préposé(es).De l acceuil jusqu'à mes traitements final, j ai été informer,soigner,et pris en charge comme jamais ailleur auparavant.Les équipes de l urgence et de l observation du week end du 13 au 15 septembre 2019 vous êtes des anges et je vous lève mon chapeau,MERCI !!

Isabelle Doucet

(Translated) Very long wait for the emergency, but the staff is remarkable and the nurses are nice and take the time to check the details (Original) Très longue attente pour l'urgence, mais le personnel est remarquable et les infirmières sont gentilles et prennent le temps de bien vérifier les particularités

Anna Barriere

(Translated) Honestly, that would be 0 star for the surgical staff. They make lots of mistakes and carelessness and they call security instead of coming to us to tell us that we are too much in the bedroom. Damn gang of savages! (Original) Honnêtement, ça serait 0 étoile pour le personel de l’unité de chirurgie. Ils font plein d’erreurs et de négligence et ils appellent la sécurité à la place de venir nous voir pour nous dire qu’on est trop dans la chambre. Maudite gang de sauvage!

louis beshara

(Translated) Hospital M .............. E it does not have a C ........ common sense ............ My daughter has palpitations, passes the sort ..... electro done. it is 16hoo ....... everything seems normal ...... the dr will see you .......... 7hours later ........ 23h00 we are well occupy Dr. will see you tomorrow morning ...... but you can not leave the hospital because you will lose your place ......... (Original) Hopital de M..............E cela n'a pas de C........de bon sens............Ma fille a des palpitations, passe le tri.....electro fait. il est 16hoo.......tout semble normal......le dr va vous voir..........7hres plus tard........23h00 on est bien occuper le Dr va te voir demain matin......mais tu ne peux quitter l'hopital car tu va perdre ta place.........

Vicky Desormeaux

(Translated) Day surgery. Human and caring staff. Track A1. Impressive! (Original) Chirurgie d’un jour. Personnel humain et attentionné. Suivi A1. Impressionnant!

Vianney Belanger

(Translated) I do NOT recommend. Lack of professionalism is worth 0. From Nathalie (Original) Je ne recommande PAS. Manque de professionnalisme ça vaut 0 . De Nathalie

Patrick Neault

(Translated) Experience devoid of humanity. (Original) Expérience dépourvue d’humanité.

ingrid nguetsa

(Translated) My experience down is not good at all. I gave birth there 2 weeks ago and the pregnancy monitoring is not good at all and in addition he let me out with my son who had a 6th finger and until now I'm still waiting that his case be taken care of. (Original) Mon expérience la bas n'est pas bonne du tout. j'ai accoucher la bas il y'a 2 semaines et le suivi de grossesse n'est pas bon du tout et en plus il m'ont laisser sortir avec mon fils qui avait un 6ème doigt et jusqu'à présent j'attends toujours que son cas soit pris en charge.

Sebastien Deschenes

(Translated) Urgency is dla big bard (Original) Ľurgence cest dla grosse marde

Jessie Dixon

My daughter came in with a broken leg she is 3 and non verbal autistic, they told my husband they didn't want to waste an xray on her and sent her home she was clearly in pain screaming crying and unable to walk , she was crying for about 3 hrs at this point, went to another hospital and guess what broken knee cap--- this has got to be the wrost most uncompassionate hospital i have ever set foot in, disgusting and no care

Michel Senécal

(Translated) Unacceptable waiting time. (Original) Temps d'attente inacceptable.

Vivita Acevedo

(Translated) Thank you very much to all emergency personnel. (Original) Merci beaucoup à tout le personnel d'urgence.

Gisele Duplantis

Broke my wrist on June 27th at 10.30am saw a doctor had x-rays put in cast more x-rays, needed surgery to fix my wrist all done by 7.30pm same day was home by 11pm and every single person I dealt with specially the nurse named Eric, they were absolutely amazing, kind, compassionate couldn't of ask for better treatment. Thanks again to all the staff

Ginette Pouliot

(Translated) Day surgery with an extraordinary team in radiology, recovery room. A much appreciated treatment. thank you for everything (Original) Chirurgie d’un jour avec une équipe extraordinaire tant à la radiologie, salle de réveil. Un traitement bien apprécié. Merci pour tout

Dave Pelland

(Translated) Attentive service. The best rated hospital for the metropolitan area for perinatal care. We are very satisfied. (Original) Service attentionné. L'hôpital le mieux côté pour la région métropolitaine pour la périnatalité. Nous sommes très satisfaits.

I think that

After having a heart attack, I arrived at the hospital by ambulance. An EKG was performed and shortly after I was told that the results were normal and asked to wait in the waiting room with the other patients. I waited 9 hours before someone saw me. When the doctor entered the room I was seated with my back to her. She asked me to get up and walk around to the other side so I could face her. She then told me that they were going to take a blood test and that I would likely be kept overnight for observation. She returned a couple of hours later to tell me that I had, in fact, had a heart attack and that I was going to be kept for a couple of days so they could run more tests. Bedside manner was horrific. She should lose her license.

Skye m

very agonizingly long wait times in the ER go somewhere else please it will be way faster than here. i’ve been here for more than 13 hours and i haven’t slept or eaten and the waiting room was empty most of the night://

Benoit Brisson

(Translated) If you have an appointment at 1 p.m. arrive at the hospital at 3 p.m. you shouldn't wait too long (Original) Si vous avez un rendez vous a 13h arriver a lhopital a 15h vous devriez pas trop attendre longtemps

Dany Mc Duff-Tardif

(Translated) Very dirty hospital, mold in the ventilation of my delivery room and the bath water is green like you plutonium ???????????? moreover the doctors sell us scares to sell us vaccines to me and my new baby, I found that everything was done very little professional, moreover it is our tax which pays to offer us such a mediocre service! To have known I would have given birth at home. (Original) Hopital tres sale , moisisure dans la ventilation de ma chambre d'accouchement et l eau de bain est verte comme tu plutonium ????????????de plus les médecins nous vendent des peur pour nous vendre des vaccins a moi et mon bébé naissant , jai trouvez que le tout fesait tres peut professionel , de plus cest nos impot qui paie pour nous offrir un service aussi médiocre ! Avoir sue jaurais accoucher a la maison .

Gaetan Deschamps

(Translated) On this day my mother, who has been at the foot of my father's bed for more than a week, was raped by a nurse because she was asking for care for my father who was suffering. As soon as I can transfer it to another hospital, I will definitely do it. In addition to not having enough attention to his care, his condition deteriorates following an operation performed 7 days ago. It should have been uncomplicated 72 hours after the operation. I am terribly disappointed and sad to see the great lack of organization in this hospital ... (Original) En cette journée ma mère qui est au pied du lit de mon père depuis plus d'une semaine a été violanté par un infirmier, car elle demandait des soins pour mon père en souffrance. Dès que je peux le faire transférer dans un autre hopital, je vais certainement le faire. En plus de ne pas avoir assez d'attention par rapport à ses soins, son état se détériore suite à une operation effectuée il y a maintenant 7 jours. Il aurait du sortir sans complication 72 heures après l'opération. Je suis atrocement déçu et peiné de voir le grand manque d'organisation dans cet hopital...

Chantal Marcotte

(Translated) I no longer count the ill-treatment I had without counting the medical errors, one of which happened to kill me !!!! The parking is absolutely EXTREMELY a real minefield, more holes than asphalt for $ 10 a day! (Original) Je ne compte plus les mauvais traitements que j'ai eu sans compter les erreurs médicales dont une qui a passée proche de me tué!!!! Le stationnement est absolument ÉPOUVANTABLE un vrai champs de mines plus de trous que d'asphalte pour 10$ la journée!

Luc LSJ

(Translated) I'm in the emergency room and the head of the person behind me is touching me. if the hospital itself cannot respect the 2 meters it will not go well! (Original) je suis a l'urgence et la tête de la personne derrière moi me touche. si l'hopital même ne peut pas respecter le 2 mètres ca va pas bien aller!

Counieau Maxim

(Translated) More than chance to die in the waiting room than to see a doctor so don't come to the hospital (Original) Plus que chance de mourire dans la salle d’attente que de voir un médecin alors vien pas à l’hôpital

M Mitchell

My daughter Gabrielle recently gave birth at this hospital and I must say the staff was amazing, very loving and caring. From the moment we got there until our last day, they were exceptional both doctors and nurses. I highly recommend this hospital. Shout out to Dr. Pineault-Ried and all her team.

Josée Chapman

(Translated) 20 hours of waiting it does not look good. Very dirty waiting room in 8pm I did not see anyone cleaning, there are glasses, bottles, and since it is cold he gives us blankets, but after that it hangs out everywhere very dirty, but the staff ( triage nurses, electro cardiogram nurse and emergency doctor) so nice thank you anyway I do not recommend going there unless you are not in a hurry. (Original) 20 hres d'attente ça n'a pas d'allure. Salle d'attente très sale en 20hres je n'ai vu personne faire du ménage ,il y a des verres,des bouteilles,et comme il fait froid il nous donne des couvertures,mais après ça traine partout très sale, mais le personnel (infirmières au triage ,infirmière électro cardiogramme et médecin urgentologue) tellement gentils merci malgré tout je ne recommande pas d'aller là a moins de ne pas être pressé.

Tiffany Carrier

have been waiting 11.5 hours now to see a doctor due to severe abdominal pain, and inability to nourish my body with solid foods, or liquids. This place is horrible, unless you are mildly I'll and can afford to spend all night, and all day here, or giving birth...go to the super hospital. Your chances of being seen by a physician before the second coming of Christ are high more likely there.

mica vero

if there was a 0 rating this is what this hospital deserves!!! we went there with my sick mother that needed asap blood transfusion and we were waiting for more then 12 hours ! when my mom was losing more blood I asked a nurse to give me a woman's pad and she refused she said that she is too busy to pass people at the emergency ! we had to ask for people in the room of they have a pad for my bleeding to death mother ! no heart no emphaty no human touch at all! I would sue this hospital with lots of pleasure for what they did to my mom !

michel Nadeau

(Translated) Lack of total professional doctors for pregnancies and childbirth. (Original) Manque de professionnaliste total des médecins pour les grossesses et accouchements.

Amir H.

Went to emergency room. 20 min waiting, nobody showed up. They were laughing and making jokes inside. I knocked at the door, she said just seat on the red chairs till someone calls you. Absolutely 0 responsibility. We drived to Montreal to another hospital.

Fred Rowe

Recently I was in for a kidney stone removal. The nurses & doctors are excellent however the administration is terrible. My room mate & I were roomed on the second floor with no air conditioning what so ever & temperatures up to 38 celcius in the room. Meanwhile the nurses station & hallways all had fans to help remove the heat while the patients struggled on their own to get their own fans. I was in for 8 nights while waiting on when I would have the kidney stone removal - I was never told the proper date one nurse would say one thing another would tell me that I was not on the list at all causing me to lose patients with the in accurate information I was given. No one communicates in the office to the nurses or the doctors - admissions even called me a week after I finally had the procedure that I had an appointment with another eurologist to have the kidney stone removed ! The only way that I was able to finally have the procedure was that I had another painful kidney stone attack & stayed in the hospital till they finally fitted me in their schedule. First I was advised it would be on a saturday - then a Tuesday & then not scheduled at all (what a joke) I have to return in another week to have the stent removed in the out patient surgery after that I want nothing to do with that hospital. My room mate who is still there as of today has been runned through so many test's & doctors yet they cannot tell him why he has a distended & sore stomach - & he cannot get a straight answer from anyone. Last Thursday I was rushed by ambulance back to the hospital in severe pain - at first I expected as usual to be given an IV to prevent dehydration as I have been in the past three emergency visits - Nope that never happened & I asked three times - I was given a morphine injection & then instead of being placed in a room in observation I was placed along with others in a busy hallway with constant human traffic - loud talk. I couldn't sleep because of the noise so at 4 AM I walked to the observation & sat down & noticed at least 5 empty beds - why were the patients in the hallway not moved to these beds is beyond me. When I was released from the hospital - I was ready at 8:30 am & only left the hospital at 2 pm by a nurse who didn't seem to know too much about how to remove an IV Needle. She pulled out the needle & without any pressure placed a gauze bandage - well all of a sudden my hand felt wet & there was my hand bleeding from where the IV was - she then said put pressure on the bandage which was already soaked with my blood !!! Eventually a new bandage was applied but here is the kicker. The procedure for a kidney stone removal requires a stent (drain) to be placed inside to allow the left over material to drain out through your bladder. I asked the nurse on staff that day when should I come back to have it removed - she said NO it stays in your body for life ! My wife & I were surprised because we had already checked on line to find out it has to be removed from 5 to 10 days. Imagine if I was an older patient who was not informed about this - what would have been the consequences later on. I am being generous by giving the hospital a one star - they need to make some serious changes in their admissions department not only to say their complaint department didn't bother to call me back after saying they would look into my complaint & call me back _ I AM STILL WAITING ! Also someone should tell their night staff that patients require their rest which cannot be acquired if the staff talk so loud that you cannot sleep.

Anthony Goedhart

5 min. From my house. But I will drive to ormstown if I need anything. Called yesterday for an EKG, TOLD me call back in 3,weeks to make an appointment. Just got back from ormstown, took me 1 hr, no appointments. I know people who are waiting for a call back for appointmentsmade over a year ago. Obviously they've gone elsewhere

Bethie Gervais

(Translated) It's appalling how my poor mom was treated there. Waiting alone for more than 20 hours without eating while sitting on a chair. She was told she couldn't go to the cafeteria because she was going to be next (3hrs before she was called for her pressure). They didn't even give him his medicine for his pain and treatment. Each time he replied that it was not who takes care of this. She was in pain but no one took care of her. It was really inhuman for her and hard for us not to be able to help her. I hope no one else has to go through this. (Original) Cest épouvantable comment ma pauvre maman a été traité la-bas. Attendre seule pendant plus de 20h sans manger assis sur une chaise. On lui a dit qu'elle ne pouvait pas aller a la cafétéria car elle allait etre la prochaine (3hrs avant qu'on l'appelle pour sa pression). Ils ne lui donnaient même pas ses medicaments pour ses douleurs et ses traiments. À chaque fois ont lui répondait que ce n'était pas eu qui s'occupe de ca. Elle souffrait mais personne ne s'est occupé d'elle. Cetait vraiment inhumain pour elle et difficile pour nous de ne pas pouvoir l'aider. J'espere que personne d'autres aura a vivre ca.

Melanie Plante

(Translated) Heavy medical error on a victim of serious crime I have nothing good to say about the services of this hospital the more he is wrong and not cure the real problem. (Original) Erreur médical lourde sur une victime d'acte criminel grave j'ai rien de bon à dire sur les services de cette hôpital la en plus il se trompe et soigne pas le vrai problème.

Stéfanie Bédard

(Translated) The emergency nurses are as stupid as their feet and do not care that you are in pain. Wait too long (16 hours late). The room where you have to wait before being called to see the doctor is very unhealthy. 16 hours I saw a person coming clean and I'm not talking about the toilets that are infecting First and last time I go to this hospital (Original) Les infirmières de l'urgence sont bêtes comme leurs pieds et se foutent que tu est en douleurs.Attente trop lonques(16 heures de retard).La salle ou on doit attendre avant d'être appeler pour voir le medecin est très insalubres.En 16 heures j'ai vu une personne venir nettoyer et je ne parle pas de les toilettes qui sont infectent Première et dernière fois que je me rend a cette hopital

Eric Bérubé

(Translated) In ultrasound Appointment respected Good service (Original) En échographie Rendez-vous respecté Bon service

Michael Carroll

well yes the emergeny room is a long wait but once your in the system you get great care. It is over crowded since they have opened, the observation area the cleaning staff not that great also

Lorraine Hamel

(Translated) Excellent service.Nurses and doctors are competent and attentive.Bravo to the entire team of emergency and intensive care. (Original) Excellent service.Les infirmières et les médecins sont compétants et à l'écoute.Bravo à toute l'équipe de l'urgence et des soins intensifs.

Ann Cyr

(Translated) Very good personal service very welcoming enthusiasm which makes us forget the waiting time the volunteers wow !!!! ???? (Original) Très bon services personnel tres accueillant enthousiasme qui nous fait oublier le temps d attente les personnes bénévoles wow !!!! ????

Steve Laurin

(Translated) Weekend evening, after 5 hours of waiting in the emergency room, I am informed of another 3-4 hours of waiting while the room is empty. There is only one doctor for the whole hospital ... but there are two security guards sitting talking to each other. Strongly the privatization of our health system. (Original) Soir de fin de semaine, après 5 heures d'attente à l'urgence, on m'informe d'encore 3-4h d'attente alors que la salle est vide. Il n'y a qu'un seul médecin pour tout l'hôpital... mais il y a deux gardiens de sécurité assis à parler entre eux. Vivement la privatisation de notre système de santé.

Jess Morris

I would give negative 5 star if I could , my grandma did tests found out there was a blocked valve in her heart and never followed up with it it’s been almost a year , they have not sent the test out to the family doctor ... now she’s full of wAter and leaks from her legs ... this hospital is just the worse

Daniel Lacoursiere

(Translated) Service rotten 18 hours for a priority case, all its for being said make an appointment in three to four weeks with a urologist for your kidney stone medicine for pain if it does not come back finish hospital banned! Better treat at a veterinarian (Original) Service pourri 18 heures pour un cas prioritaire, tous sa pour se faite dire prenez rendez vous dans trois à quatre semaines avec un urologue pour votre pierre au rein médicament pour la douleur si ça fait pas vous reviendrez terminer hôpital bannie ! Mieux traiter chez un vétérinaire

Jean-Marc Ouellet

(Translated) Hospital to avoid unless you want to die. The nursing staff with beef face and total incompetence. I asked a simple information and they answered me, I don't know, must ask the doctor. The nurses do not know and do not seem to want to know their files. When in occupational therapy, I think it does not exist. The incompetence is even at this level. The sanitation of the premises leaves something to be desired. Physio devices lying around in the hallways. No medical follow-up with the patients. Having the choice, the hospital deserves 0 stars. (Original) Hôpital a éviter a moins que vous voulez crever. Le personnel infirmier avec face de boeuf et incompétence totale. Je demandais une simple information et on me répondait, je ne sais pas, faut demander au médecin. Les infirmiers et infirmières ne connaissent pas et ne semblent pas vouloir connaître leur dossier. Quand au service d'ergotherapie, je pense qu'il est inexistant. L'incompétence est même à ce niveau..La salubrité des lieux laissent à désirer. Des appareils pour la physio qui traînent dans les corridors.Pas de suivi médical avec les patients. Avoir le choix, l'hôpital mérite 0 étoiles.

MichelleSOS Mak

FAST appointment, staffs are nice. The information is just in front after the entrance. Nice guidance from the gentleman as well. Overall, good experience.

Rami EL jechi

Radiology Department personnel very rude and unhelpful... they talk down to people and they don't care about people time or feelings

Isabelle Mathieu

Was followed by the doctors at this hospital for my high risk pregnancy and was really well taken care of. They were always attentive, diligent and extra cautious with me which I really appreciated. During my labour, the doctors and nurses were all excellent as well. Always took the time to answer our questions and checking in on us often to make sure everything was okay. A few days after I gave birth I ended up in the emergency room with very high blood pressure. They did everything in their power to get me pushed up the queue because they knew I had a newborn at home and all the nurses took the time to reassure me and make sure I had what I needed (including a room to pump every 3-4 hours) even though they were very overloaded with patients. The emergency room doctor that took care of me that night was also extra diligent, running some extra tests to make sure she was sending me home in good condition to take care of my daughter. I can not say enough how much I have appreciated all the doctors and nurses that have encountered during my MANY visits to this hospital.

josee beauregard

(Translated) I would like to thank all the staff of the birth passion team! For saving the life of my daughter Geneviève and my granddaughter. Thank you from the heart Of a mom and a grandmother who owes you a lot xxx (Original) Je voudrai remercie tous le personnel de l'équipe de la passion des naissances! Pour avoir sauvé la vie de ma fille Geneviève et de ma petite fille . Merci de tout coeur D'une maman et une Grand-mère qui vous doit beaucoup xxx

Lorraine duheme

(Translated) Not strong child who siles and c ap 4 (Original) Pas fort enfant qui sile et c un p 4

ثنبخعخ بغب

Super clean

Fernand Frenette

Worst hospital ever I would rather die then go back there rude and no service at all this hospital you are literally a number 16 hours of waiting ...no care for human life

Ramy Oubeid

The worst hospital in CANaDA.

Beauclair Paul

(Translated) The meeting center is very badly screwed up and very badly organized. impossible to have a line let alone an answer (Original) Le centre de rendez-vous est tres mal foutu et tres mal organise. impossible d'avoir une ligne et encore moins une reponse

Stefanos Antonios

Hi. If you’re looking for Barbaric times come to Anna Laberge. You’ll spend over 13 hours waiting on a most uncomfortable chair. This place really sucks. The system is so broken. There are better Hospitals out there. You just have to look. Please don’t blame the nurses and doctors it’s the government’s fault this happened . I guess they just wanted more wine and cheese.

Fred Delmaire

(Translated) A hospital very poorly managed. Endless waiting lists, not to mention the urgency. 5 months waiting to deposit samples in the laboratory. I was advised to go to private, for more speed. I called the Suroît RDV hospital tomorrow morning. You do on Anna Laberge. (Original) Une hôpital très mal géré. Des listes d'attente interminable, sans parler de l'urgence. 5 mois d'attente pour déposer des échantillons au laboratoire. On m'a conseillé d'aller au privé, pour plus de rapidité. J'ai appelé à l'hôpital de Suroît RDV demain matin. Vous faites sur Anna Laberge.

Julia Morency

Dont go to this hospital if your not feeling well.They are rude an incompetent Go elsewhere.

FkinGagnon Official

(Translated) Very big lack of judgment on the part of security, I am a deliveryman and there are only 3 parking lots designed for delivery, these are never free so I must park in front of the emergency even if this is prohibited , I have a delivery to do so I do not have much choice, here is that security gives me a statement of $ 28.00! The problem is not the amount of the report but the fact of going there to deliver all year long! I fear it will happen again every time. It is a service that we offer delivery and it will be unfortunate to stop going there as much for patients as for employers! (Original) Très gros manque de jugement de la part de la sécurité, je suis livreur et il n'y a que 3 stationnements conçue pour la livraison, ceux-ci ne sont jamais libre donc je doit me stationner devant l'urgence même si celà est interdit, j'ai une livraison a faire donc je n'ai pas trop le choix, voilà que la sécurité me remet un constat de 28.00$! Le problème n'est pas le montant du constat mais le fait d'y allez livrer à l'année longue! Je crains que celà va se reproduire à chaque fois. C'est un service qu'on offre la livraison et ca serai malheureux d'arrêter d'y allez autant pour les patients que les employers!

Peter Cleary

I went to the emergency with an eye issue. I was seen quickly and all staff were great. Professional and friendly. It may not be every day they can manage to get to people so quickly with less than life critical issues but got a good day.

Pascal Carpentier

(Translated) Yesterday afternoon, we arrived in the emergency room by ambulance. My daughter hit her head while sliding. Head trauma. Despite the pandemic, we received exceptional service. The doctors are amazing, the nurses excellent and the attendants friendly! Thank you for comforting the heart of a battered mother. (Original) Hier après-midi, nous sommes arrivés à l’urgence en ambulance. Ma fille s’est cognée la tête en glissant. Traumatisme crânien. Malgré la pandémie, nous avons reçu un service exceptionnel. Les médecins sont extraordinaires, les infirmiers excellents et les préposés avenants! Merci d’avoir su réconforter le cœur d’une maman meurtrie.

Michel Lacombes

(Translated) The worst hospitality I have ever experienced, very bad service, in some cases patients are treated as butcher animals. My dog is a hundred times better to treat and care for by his vet. That's all to say. (Original) Le pire hospitalité que j'ai jamais connu,très mauvais service ,dans certain cas les patients sont traiter comme des animaux de boucheries .Mon chien est cent fois mieux mieux traiter et soigner par son vétérinaire .C'est tout dire .

Nathalie Belanger

(Translated) I was operated by dr bissonnette and I had very good sorting and well looked after by all are team. (Original) Jai ete operee par dr bissonnette et jai eu de tres bon triaitement et bien soignee par toute sont equipe .merci bcp

Jean-Jacques Ranger

(Translated) The most up-to-date telephone system. We never answer in ophthalmology. Neither for the ombudsman is terrible! (Original) Système téléphonique des plus dessuet. On ne réponds jamais en ophtalmologie. Ni pour l'ombudsman c'est terrible!!!

Edith Ouellet

(Translated) Everything is in a sorry state. Being hospitalized there was like living a nightmare. To be suddenly woken up at 11am at night to send us to sleep in an overflow corridor in order to leave the room for a heavier case ... it was frankly inhuman. Foul food and cold doctor. (Original) Tout est en piteux état. Etre hospitalisé là c etait comme vivre un cauchemar. Se faire réveiller brutalement à 11h la nuit pour nous envoyer dormir dans un corridor de débordement afin de laisser la chambre pour un cas plus lourd...c etait franchement inhumain. Nourriture infecte et medecin froid.

hazel T

Beyond my expectation for prenatal service! Just wow. Maybe because i had a bad experience in a previous hospital but honestly my friend who was a nurse there she highly recommended it and I didnt regret a bit.

Denis Couture

(Translated) Endless waiting. Do not disturb the staff who are very unfriendly. Cleanliness is poor. Charles Lemoyne is to avoid and now Anna Laberge. The population of the South Shore has no quality hospital services. Emergency patients are called in a rough way. (Original) Attente interminable. Il ne faut pas deranger le personnel qui est très peu aimable. Propreté laisse a désirer. Charles Lemoyne est a eviter et maintenant Anna Laberge. La population de la Rive Sud n'a aucun service hospitalier de qualité. Les patients a l'urgence sont appeles d'une facon grossière.

Stabilisation Technique

(Translated) I had the operation in this place and I was treated very well, for the emergency I had a very serious case and they helped save my life, for the dissatisfied of the emergency services do like me you give your name, you ask for the waiting time, you evaluate that, you go back to spend your time at your place and you come back, i've been doing this plenty of times and everything is fine, do you think the staff are doing it on purpose to make you wait, I think they are doing their best with the means we give them, I think we should charge a fee for each visit and I'm sure we would lower the wait a bit, as if we had a free restaurant to eat there Did you think how it would be, it would make no sense, it would take hours there too to eat there, this is free, let's think about it, there is nothing free in life, the more we use the more we will pay for it price, do you think that the money comes from the tax that you get taken from your Never forget that and if you think you are doing better, give your name well and you too will help reduce the waiting time, we must stop criticizing rather help find solutions to the problem and maybe together we will find a solution to our problem . (Original) Je me suis faite opérer dans cet endroit et j ai été très bien traité, pour l urgence j ai eu un cas très grave et ils ont aidé à me sauver la vie , pour les mécontents des services à l urgences faite comme moi tu donne ton nom , tu demande le temps d attente , tu évalue ça , tu retourne passer ton temps chez toi et tu reviens, ça fait plein de fois que je fais ça et toute va bien , pensez vous que le personnel fait exprès pour vous faire attendre , je pense qu ils font leur posible avec les moyens qu on leur donne , je pense qu on devrait charger un frais pour chaque visite et je suis sur qu on y abaisserait l attente un peut , ce comme si on avait un resto gratuit pour y manger avez vous penser comment ça serait, ça aurait aucun bon sens, ça prendrait des heures là aussi pour y manger , ce ca la gratuité, pensons y , il y a rien de gratis dans la vie , plus on utile plus on va en payer le prix, d ou penser vous que l argent provient ce l impôt que vous vous faite enlever sur votre salaire oublier jamais ça et si vous pensez faire mieux , bien donner votre nom et vous aussi aidez à diminuer le temps d attente, il faut arretter de critiquer aider plutôt à trouver des solutions au problème et peut être ensemble on trouvera une solution à notre problème.