Reviews of MCI The Doctor's Office Clinic Hamilton (Doctor)

Anusha B

Please don't be rude and rush while answering the phone. Have some patience and listen completely what other person was saying!!!

MustSee

I ve been here 2 times. First time on a friday, when a great senior doctor gave me assistance. He was awesome and very fist time a doctor listened to me. Second time today. Younger energetic doc. Very explicative and knowledgeable and he examined me and took his time to run the tests.nurse did my blood and urine on the spot she was amazingly careful. Very professionals. I wish I can make them my family doctors!. Thanks so much. Dont ever change! We need in hamilton places like this I dont care if I have to wait 3 hs. If this is the attention I'm giving them all my time.

William Meyer

Best experience I've had at a walk in clinic. Top notch and friendly staff

Vikram Hardatt

Great and quick service.

ML

I went in and was greeted by Samina the Clinic Manager. She was very professional, polite as well as very helpful. The pharmacist across from her in the clinic was very nice. I would use their services anytime I have an issue. Dr. Rudge was polite as well as personable. The clinic is new so it is very clean and handy to get to from downtown.

Claudia Sikorski

Awesome clinic, went in as a walk-in around 12pm and there was no one in the waiting room. I didn't feel rushed at all and felt as though care was comprehensive. I was able to fully explain my symptoms without interruption. Felt much better here relative to my usual family doctor.

Mary Aliza

The best and most efficient service in Hamilton. Very friendly staff.

JS

Very fast compared to general wait-times as the place was pin-drop empty. No one was there. The younger, Asian female physician that attended prescribed my family member a topical antibiotic for what they described as a skin reaction while I went in for a sore throat. They proceeded to double check their recommended treatment course but... the skin reaction was not an infection but a reaction (liquid contact). This was made very clear. Later talked to our actual home-base family physician and he was dismally surprised. She mis-prescribed. We thought it off but she was insistent. Following that note, found her a bit demeaning; would not consider patient history/circumstances in her diagnosis and laughed off symptom descriptions(?). Too reliant on procedure (the computer input tablet that tells her what she should do) and what she believed was the ‘course’ to take despite being relayed descriptions that should have guided her to recommend another course. Would not recommend as she is not trustworthy in her diagnoses or prognoses. Also, asked too many irrelevant questions about my life pursuits and desires while dismissing and not attentively focusing on actually pertinent medical information relayed by the patient(s) during consultation.

Tory Kenny

Good walk in clinic. Friendly staff, quick service. Can check current wait times on their website. Doctor checked with onsite service pharmacist prior to prescribing to ensure what I needed was available. Would use again.

Benny Rathwell

Dr. Benjamin Reitzel is a great doctor and he has the same name as me ***** 10/10 100%

Jinxuan Hu

Very Quick and Efficient Service.

Kay N

The staff at this clinic are beyond helpful, empathetic, intelligent, and always make me smile. The Dr's are amazing and knowledgeable. The moment I walk in, my stress feels lessened. Thank you SO much <3

Jan Feys

I’ve been here twice. First time: short wait and got referred for imaging. Second time, I waited for 45mins to find that the imaging results had gone missing. Was promised they would sort it out but they did not. Receptionist on the phone quite unfriendly.

Inge A

no doctors on site for 2 days .. however today I had the pleasure of meeting one of the doctors. She listened ... she was pleasant and a true professional. it was a productive and good visit. .. I will be back. Hoping the get a permanent family physician soon. Special thanks to George for caring

Maharus Noorani

Dr. Sara Rudge is great and friendly. Front desk lady does a great job answering questions and getting me quickly into a room to see the doctor.

James Pettinger

Absolutely excellent service right from entering the doorway, The family doctor here is incredible and if your lucky enough to get him count your blessings as this guy actually cares and treats the problem not the symptom, and is more interested in finding out exactly whats going on then pushing useless pharmaceuticals. Spent the last 23 years with the same doctor and found hope with this new office as ive learned i was in no way being taken care of by my previous doctor. in only 3 months time ive noticed a tremendous difference with my chronic illness and am more then thrilled with the care and help ive received from MCI at Hess. Also the fact that everything from pharmacy to blood clinic is available on site makes life a whole lot easier making it a one stop shop rather then having to travel around between various clinics. its so nice to be taken seriously and have my issues actually looked into and fixed i cant explain how happy i am with this organization, please keep up the great work!

Wang 9988

This was my first time visiting this Walk-in Clinic on last Saturday. The Receptionist was very professional, friendly and warm-hearted on the job in serving patients. Workflow was smooth and well organized. Doctors are knowledgeable and professional in answering questions, addressing issues and providing referral, as needed, in a timely fashion. Overall my experience was awesome and thank you ALL STAFF in MCI Walk-in Clinic for their excellent job and dedicated services to Hamiltonians, especially in such a pandemic hard time.

Chen Rebacca

This is an awesome place for walk-in!!!!!!! Dr. Mccullagh-Cheung is super patient and professional. Helpful for my skin problem! Definitely 5 stars!

S.

Honestly the best walk in clinic I have been to. It's clean and recently built so everything is brand new. I went during lunch and the waiting room was completely empty and the service was incredibly professional and quick.

Chris RSAM

Really good walk in clinic... fast friendly and top notch care ... my regular family doctor could not see me immediately so I went to MCI... glad I did ... Dr Bullock found an issue. Dr Bullock is competent thorough and caring.

M.E

Dr. Reitzel is fantastic.

Michelle Medeiros

Very good

VIWE MTWESI

They have the most amazing Dr , he cares , calls with results and generally very good .I would recommend him to people who need a Family doctor .He is just the best.

David Blankstein

All round great service , was lucky enough to get in and out.