Reviews of Brooks Veterinary Clinic (Doctor)

a k

Took my litter of pups here…. Very happy w the service and the price!????????

Kevin Boyd

I was unfortunate enough to need a vet on Sunday August 6, 2017 when my 11 week old Siberian Husky was attacked by another dog. We were about 20 minutes south of Brooks and Brooks Veterinary Clinic was the closest. Knowing this was a long weekend Sunday, I knew that any vert would be on a call out basis and I was willing to pay the premium for this service. When we got to the Vet, it was closed, but there was a number on the window, thinking that because the number was there, it was for emergencies. I called the number, a man answered, I asked if he was the vet, he acknowledged he was. I told him my pup had been attacked and his ear was bleeding quite bad and was wondering if he could come see him. He told me to hold pressure on the ear and the bleeding would stop and eventually clot. He then told me that I could put polysporian (sp) on the ear. I asked if there was another vet that might be able to see my dog and he told me that because of the long weekend, he doubted anyone was open. With that, I hung up and called the Newell Veterinary Clinic, the Dr. was incredibly helpful, but unfortunately she was on another call north of the city and wouldn't be back for some time. We drove to the emergency vet hospital in Calgary, C.A.R.E and had the pup tended there. He required 3 stitches and antibiotics for the next week. I get the fact it was a long weekend, but if you don't want to be disturbed, do not leave a number on your window. I would not recommend going to this place. Try the Newell Clinic, I've heard good things.

Kim Edwards

Dr. Fred was great with our dog. He's a very compassionate man who is also very knowledgeable. Explained everything to us in a kind way.

Saskia Rose Perron-Jansen

I would give 0 stars if it were possible. We were at the Dinosaur Provincial Park in late July when our 3 month old Border Collie got bit by a rattlesnake. We rushed back towards town searching for the nearest Vet. It was after hours, so I was calling to talk to the vet who was on-call that evening, and I explained the situation. He told me there wasn't much he could do and that if we brought her in the next morning, that he could give her a pain-killer. I couldn't believe he wasn't taking us seriously and I knew if nothing was done she would end up dying in my arms.... Thankfully the Bow Valley Vet Clinic on-call Doctor met with me within 10 minutes of calling and our puppy ended up overnight in hospital hooked onto IV's and given anti-histamine injections as well as 2 antibiotics to take home after the whole ordeal. She would have died if I had listened to the doctor on the phone from the Brooks Veterinary Clinic. All because he just didn't want to come in to work... AVOID!

Chantelle Schinkel

Always try to squeeze me in and is super reasonably priced. One of the only vets that doesn't gouge you

Rachelle Fiset

Fred has been our large animal and pet vet for years. He has a no nonsense attitude with animals. He cares very much, and always assesses what is best for animals and families. Some may find him lacking empathy, but we have always had great service and a fair cost. His office isn't fancy, but then again we aren't paying for all the glitter of a new space. I respect him. He's looked after us very well. Thanks Fred.

Senay Beyene

It is over that

Kimmie Ryckman

Such an awesome doctor!!! My dog Bentley was sick and he examined him the exact same day and we were on our way!!!

Pam Martin

Always a wonderful experience for both my animals, myself and my pocketbook ???? I love this Animal Farm Family ❤️

Lia Brands

I called in with a concern about a cotton tail rabbit that sustained serious injuries after being hit by a car. It was alive and aware and I had it with me and was looking for a place that would help it. I was referred to this clinic from a wildlife rehab center elsewhere in Alberta. I called the vet clinic knowing full well they may not take wildlife but it was worth a try. I was told that the vet on call would give me a phone call ASAP when they were off the phone with another client to tell me what to do and/or if they would accept the rabbit. I told them that I was sitting on the road with the rabbit and I was assured I would receive a call shortly. So I waited. No call. I eventually wrapped the rabbit in a blanket and began driving to Brooks in the hopes of finding someone who could help. I never received a call back from the clinic as promised. When I called back 2.5 hours later to ask why I had not received a call I was told that they put a note on my file that wildlife is not accepted, yet nobody at the clinic told this to me. I obviously do not have access to this file. I was also told the vet was too busy to call. I can also understand that - they have very difficult and demanding jobs, but then one of the receptionists could have called me back. This wasn't just a casual call with a questions that could be responded to at any point in time, this was an urgent call regarding an animal that had been seriously injured and urgently needed help . I can understand why wildlife is not admitted and I expected as much but it is unacceptable that I was not given the courtesy of a phone call to let me know this was the case especially when I was told someone would get back to me right away. I expect better and this animal deserved better than to be left in limbo. I don't like to leave bad reviews but this was not a good first experience with this clinic.

Sophie Gorman

We had our kitten spayed here and even though she stayed overnight she was EXTREMELY groggy the next day. She couldn’t walk , eat or use the litter box the whole following day. She was left with a hard spot at the incision site and one stitch that didn’t dissolve . We had to cut the stitch and it’s finally healing better . Although they were they cheapest I wouldn’t recommend this place ; or use them again :(

Bernice Tollikko

Practical, friendly,and less expensive

Chantelle Trekofski

Absolutely wonderful. Had my youngest fixed there last month. Was suspose to fix my other one this month but he got a very bad infection. I tried to let it run its course but it was just getting worse freaking me out that he could end up losing a leg. I phoned and with in half an hour he was being seen. He is so much better. Thank you

Miriam Wendorff

I have always been happy with the service I get here. He is always willing to fit me in and reasonably priced.

Tirrell Lukye

I don't like the manager/owner. Always been rude to me as I was his neighbour for years

tileena seitz

Fred is an amazing vet, who has given our animals nothing but the very best care! We have used him for our horse, and dogs with great success. No padding bills here just straight forward and reliable.

Brea Palmerchuk

I dont understand how he has so many bad ratings. I have used this vet on multiple different occasions. Every experience was a good one from having dogs spayed to horses with injuries and everything inbetween. The last one in particular my mother in laws horse had an ulcer in his eye. I called him at 8pm and he said come on over! I didnt arrive there until after 9pm, he was super paitent and helpful with this poor pony, got him fixed up. Was very reasonably priced for after hours and being in there for at least an hour. People can say what they want but he is an amazing vet with a lot of experience!

Brea palmerchuk

I have 3 dogs, 2 cats and 2 horses. So I have been here quite a few times and have never had a bad experience. They’re thorough, extremely experienced and fair priced. They ALWAYS pick up the phone and are there after hours when needed. Very dependable and care for the animals well being unlike larger vets that I have been to who play off your emotions to squeeze every dollar out of you. I love this place and will always use this vet ????

Goat Daddy

I took care of my baby girl when everyone else in town wanted to just shame you for not being a good dog owner when in fact you're doing over and above what you should it's very hard to find a good veterinarian that doesn't cause trouble for you just to make more money these guys don't they're awesome and I recommend them to anyone