Reviews of Brockville Animal Hospital (Doctor)

Alexander Lock

Brought in the small army of animals and they took good care of them. with the social distancing and covid measures, i never really got a chance to interact with anyone. but the pets are good, and the brief interaction i had with the staff was also good. i would come back here, and i trust them with my pets.

Denise Steenwyk

Loving, caring staff. Great hours as they are open many evenings.

Brenda Cowan

Amazing staff, amazing Vets !!!!!!

Alia Jalbert

Just moved to this area, and chose Brockville Animal Hospital for my two dogs routine care based on online reviews. The care did not disappoint, including follow-up phone calls when my dog took badly to a vaccination. Price-wise, they seem comparable to other vet services I have used throughout Ontario, but it is the quality of their team that moves them well ahead of anywhere else I have been. I was very happy with my choice! (hopefully they are also, my dogs are somewhat diva-ish, lol!)

David Smith

Had to have our dog put down. Very compationate and professional.

Melanie Tremblay

Expensive but caring and great staff.

Meaghan MacKenzie

We drive from Montreal to Brockville for our appointments. We have had the best service ever! We dont have to wait and are helped at our appointment time. They dont pressure you to over vaccinate or over medicate. The vet seems to care about the pets more than the profits. They also suggested natural medicines for pain and stiffness in my older dog which doesnt bring a dime to their facility. They also sent us a lovely letter when our dog passed away suddenly. Couldn't recommend them more!

Christina Burwood - Scentsy Star Consultant

Great service! Friendly staff

France Charbonneau

Where do I start!!! Wow !! What a seamless process . From the minute I called to inquire about getting our kitty cooper neutered I was thrilled . I knew right then ; we were in good hands. The lady who took the appointment ( Kim I think) was so pleasant and explained to me everything we needed to know. She was informative and did not pressure us into anything ; but gave us the option ( micro chipping and additional blood work). I really appreciated this! She was so pleasent to talk to. Dropped cooper off at 8:30 and he was out of there late afternoon. They sent us home with a recovery info letter, and explained how he did through the surgery ! They treat your animal like it's one of their own. If your still undecided what vet to choose; I hope my review helps you decide. For the record; we live in Ottawa. After searching for vets around here, nothing compared to the experience we just received at this vet. Thank you brockville animal hospital such amazing service. Definitely worth the drive !

Puppylizard “Marshmellow”

Heavy prices and not the great service. Came in for 5 minutes and it cost us $170 to get blood drawn with a $30 handling fee. Ridiculous. The rewards app they have has so many stamps you need to collect that it feels like you aren't getting anything at all.

_- 7R1]x[73R -_

Great staff. They really care about the animals. I've never seen a place where the animals look so happy going in and even happier coming out. Very happy with their service.

Jordan Sergerie

Best Vet clinic in Brockville hands down. They are always very helpful and compassionate . I've been a long time customer with all my animals and will continue to bring them there for care in the future.

rhonda barrington

I love this place they make you and your pet feel like home

Joe Johnson

Expensive there must be a more economical approach.

Jane Hurd

As always super experience . My dog loves to visit them.

Christina Hodge

Caring people

Lise Joannette

(Translated) The doctor came to my home to put an end to my best friend Buddy's pain with respect and sweetness (Original) Le médecin est venue chez moi pour mettre fin à la douleur de mon meilleur ami Buddy avec respect toute en douceurs

Cressida McGill

Brockville Animal Hospital is wonderful. They helped prepare Cosmo for travel and were amazingly caring and proactive. Each visit and call was a very reassuring experience. Thank you!

Ryan Paul

Thanks to Dr.Synott and the incredible team who took care of Mr. Hurley. (All of the the team go the extra mile to make it more comfortable for our pups.)Thanks Ryan and Melanie Brockville

randy fenn

I'm an over the road truck driver that has two dachunds with me when I needed some help for an emergency one day they went above and beyond to help us out now I take my boys there all the time

Samantha Jennings

The staff here was so wonderful and compassionate. They treated our dog Coco as if she was theirs and helped her in every way they could. I will forever be grateful for how they were with our dog and with us.

Lynella Thew

The staff at the Brockville Animal Hospital are always happy to see your pets and and their humans.

Melissa Brassard

My fur baby was really sick. She had been here before once but as soon as I called they told me to bring her right in. They took the time to listen to my concerns. They did an exceptional job taking care of Molly. Would definitely recommend to anyone looking for a caring, professional and friendly (covid as well) place for care for their animals.

Jennifer Boomer

First visit here and the people are amazing ????

Steph Bolton (moweemouse)

They stayed late for my cat Tybalt, who I had invested a 1000 + over 3 days. He came home in a box, dead. The team was appropriate, polite, and they knew I couldn't spend anymore. I miss him to this day... no cat should die at 7. They tried so hard to help. I would go back for my other pets in a heartbeat.

Barbarra Hermann

All be it our visit was to send our Sam over the rainbow bridge....this ensemble of vets and vet tech are top rate

Licorne C

This Animal clinic goes above and beyond our expectations. The staff is very nice and caring. We drive 1 1/2 hour just to go to this clinic. We highly recommend them.

Holden Primeau

I go here on a frequent basis with all four of my animals two cats and two dogs. They are excellent with each animal with the ability to adapt to each pets unique personalities. Would recommend any of the Doctors here.

Judy Laroque

Good place for your pets

Mario H Castillo Sr

The best treatment for your best companion ????

Mary Loyer

Such kindhearted people. The staff was amazing hen I lost my cat Ben.

Heather Howe

They are great

don bryson

Moved here 1 year ago my fog willow needed to get her shots up dated booked an appointment and when arrived greeted and felt varycomfortable with staff even willow was overwelm ed with the staff great in professional service told all procedures and med for willow highly recommend this place for your animal care thanks the great service????

Diane Therkelsen

Great, caring team.

Judy Tessier

Impressed!

Tabitha Torrance

Wonderful experience.

Melissa Patry

professional service, great follow up.

Alyssa Day

Was a sad time when we were there but the staff is amazing, and they have emergency after hour service , which we needed, and greatly appreciated!

Deborah O'Connor

I love the staff they are so great. And always have time for ALL of our questions.

Judi Lamb

Professional, knowledgable, friendly staff. Price is reasonable.

William Doncaster

The brockville animal hospital is an amazing veterinary center to bring your animals. The staff are very polite to you and your pet. They can do anything involved with pet issues. My cat had pillow paw so we brought him and they have us pills to give him which got rid of the infection in about a week. They can also fix your pets as well as give them regular check ups. They also do all vaccines required for your pet.

Benjamin Walker

Great emergency service for an injured pup!

Tony Palermo

Very friendly people, they care about your pets needs......

Lacey Burt

Brockville Animal hospital is a very warming and caring

HAS Smith

Very expensive, but staff are so kind, personable and informed. Always in an upbeat mood. Take an active interest. Vets are attentive, flexible, and so knowledgeable. I thank you a hundred times over❤

Sue

Wonderful staff. My Thor's second home a year and a half ago.

Deb Copeland

Compassionate, knowledgeable and friendly!

Guy Tessier

Professional, caring and knowledgable.

Christa Guthrie Vincent

Trust the vets there with my animals. A little on the expensive side but worth it for the love of my pets

beth hazlitt

Brockville Animal Hospital has the most friendly, helful, caring staff i have experienced in any business. I would highly recommend them to anyone with pets.

Maggie Quick

The best vet in town, great social distancing strategy.

Britney White

They do a really great job at taking care of and pampering your animals. They are a bit pricey for the cost but on the occasion have deals for spaying and neutering. I would recommend going if you have the money because they provide attention and seem to genuinely care about the animals.

Hayley Sauve

Had an accident at the cottage with my girl & I called them & they told me to bring her in right away! Got there, called in & they brought her in right away! They were so understanding of her being a nervous girl and took such good care of her. RVT Vicky and Dr. Johnson we’re absolutely lovely! Especially for me being a new client and emergency! I would recommend them for sure! And very good prices compared to other places!! And my girl came out with some lovely bandage, bandana, and treats in her belly! Thank you all so much again!

David Bradshaw

Can't say enough about how great the team is here! We moved into town last year and a friend recommended Brockville Animal Hospital for our 2 dogs, and we just love them. All of the veterinarians and staff are wonderful, caring and treat our pets as if they were their own. Sadly, we had to say goodbye to our older dog this week and once again the team came through huge, caring for Geordie in his last moments with nothing but love, and making a difficult time as easy as possible. We wholeheartedly recommend Brockville Animal Hospital to anyone needing top-notch care for their pets!

Laurie Bertrend

They are very nice and friendly

Samifur

Love the staff here! Super kind and truly care about your animals!

Linda Nastuk

awesome

Tiffany Bissonnette Reed

Great staff, very friendly and efficient! Took wonderful care of the cat through her procedure.

Rachel Mellon

Amazing staff, who actually care about your pets not just money

John O’Brien

Incredible!

Sonia C

Emergency Vet = 5 Stars. $300 is $100 more then Ottawa Emergency Vets BUT the care you receive is 100% worth it. That and the fact their meds are cheaper then most vets. Xrays are a good price. Vet techs and Vets are amazing; transparent, kind and helpful. Willing to discuss prices of possible treatment (xrays) prior to an exam - so you can be prepared for what you may get into. Don't let the $300 exam fee detour you. The care your pet receives here is 100% worth it

Bryan Wells

Top notch staff that always takes amazing care of our pets. Appointments are always on time, and we always receive appointment reminders. I don't know what the other local vets are like, but you can't go wrong with the Brockville Animal Hospital.

William MacDonald

Great people the love animals!

Pierre Sabourin

Always a pleasure dealing with the very professional and amazing service.

Francis

Great place to have for your pets. Fantastic team.

Mark Socque

I am very pleased with their services and how much they care for the animal and the owners - my mother and I had to put our dog down and they gave us alot of time together with our beloved pet Spike and they are a reasonable price and they even have angle care were people whom cant afford the care it is covert by it - that is what I call caring for our beloved pets and the owners - I will recommand their services to anyone whom loves the animals- thanks very much .- forgot to mentioned we are a non patient as well, but that didnt matter to them..

Andrew Levesque

My wife and I absolutely love this care facility. They are kind, thoughtful and obviously enjoy their line of work. They have treated our animals extremely well and are always open to questions and concerns. Plus with their new app now open, you can actually receive money back after spending an amount with them. If you have a pet, take them here.

Ashley Fountain

They clearly care about your animals... Love this place and all the employees ❤️

Shae Evoy

Absolutely amazing people! You guys are going to be my vet for life :)

Grace Cowan

We had to put down our dog, but the staff were incredibly sympathetic and they knew him well. They made sure he was very comfortable, reassured us that this was the right time, and talked us through the whole process. Could not be more grateful to the doctor and other staff who helped our good boy.

DJ Fedora

The staff are so friendly and kind

Cookswithbooze

Polite kind and friendly staff , very helpful . And even have payment plans to help aid if you have a surgery for your pet and are not in great financial condition. 10 out of 10

Donald Farnsworth

Brockville Animal Hospital people and doctors were amazing to work with. They use a lot of care for the animals but also for the owners. There was good follow-up how many services, especially when they were working with our cat who was wounded from a battle with another cat. I think that there prices for services are better than most as well. I won't be switching, that's for sure.

Jordan Kenney

Took excellent care of my sick kitty a couple years back

Grnfinger

The staff and doctor were amazing. They called me everyday with updates and even called me at home on the weekend to follow up on my cat. Sadly she passed away and didnt make it. I'm heart broken buy cant thank the staff enough for all their efforts and compassion. R.I.P little Peanut. You will be missed dearly.

Kathy Shipman

Love this place.

Levi Hill

Very freindly and helpful. Always have the pets best interest. Show they care about the animals.

Jonathan Van Allen

Brilliant service. They follow up after every appointment. Prices are as reasonable as you can expect without having to cross the border. They have been good to both my dog and my cat.

Linda Frereault

Have you see her please she was taking from me and apparently the woman that stoked her from put her down

Sarah Weese

Brockville animal hospital has cared for my animals for 30 years +. They are very kind and caring, professional and deliver excellent customer service. I have multiple cats and they are wonderful with all of them. I highly recommend BAH

Penny Boileau

friendly...affordable...knowledgeable...Really seemed to care. I will go back ....

Trudy Purcell

I went here for a second opinion for my dog, and never looked back!!! The entire staff welcomes you, treats your pets as their own and you can feel the love as soon as you walk through the door! I’ve had Lyme disease for 20 years now and it makes my life very difficult and it scares me to death that my dog could get it... the staff is SO understanding of that and will call me with reminders when my dog is due for her flea and tick medication... they just seem to go way above and beyond what they have to! Not to mention they are a tad bit cheaper as well! I highly recommend this clinic to anyone who considers their furry friends to be their ‘babies’!!!

Marianne Cantin

Staff was very understanding and friendly. Under the circumstances of what we're all going through. Thank you Brockville Animal Staff.

Jan Crawford

Everyone is friendly and caring and loving and the service is impeccable.

Kathy Towle

Wonderful staff , very caring.

Joshua Fennelly

Called in about two cats needing shots. Informed that I only have $150 a month extra that I can spend on this. Was given no prices and no options other then to apply for a "Medicard" credit card and have them pay it. I do not know if the issue was that I do not make enough additional funds each month to be allowed into the location or if this is just a push for the credit card. Horrible experience.

Mike Sharpe

Excellent service very caring for your pet and you very professional team well done lady's other business should take lessons From these lady's

Bill Flikweert

Very friendly . Knowledgeable and understanding

Cindy Lebrun

Took very good care of my grand fur daughter dog. Amazing team. Marley loves you all.

Lorraine Hardy-Berlinguet

I was referred out of Ottawa to the Brockville Animal Hospital for my dog's dental cleaning that was long overdue - thanks to covid. I am beyond satisfied with the friendliness of the staff, the professionalism of the doctor I spoke with, the beautiful work done on my dog and the price as well! Well worth the drive, I can't thank you enough!

Jennifer Greier

Staff here are very friendly. They are compassionate and care about your animals.

Bruce Bowlby

Great experience all around. Very caring staff, couldn't ask for better service. We've found the vet assistant, Katelyn, to be very knowledgeable and extremely helpful, as was the vet, Dr Stickney. Top recommendation.

Wayne McArthhur

Very caring staff. Your pets health care is there number one concern.

Gord Clarke

Great caring people who really look after the animals

Steve Brownlee

Fully understand pet ownership on a budget. Incredibly friendly and happy staff.

Cass

Extremely caring towards the animals and overall wonderful to deal with! I would very much recommend. They graciously work around my busy schedule.

Bob Ouellette

Great pet friendly staff..lots of parking

Penny Buck

Very caring treatment of pets. Always receive a follow up call to see if your pets symptoms are better. We get a reminder about lyme disease treatment time and any vaccinations due. As with any vet clinic can be costly.

Jeanette Johnston

Great customer service.

Miss Eska

Absolutely amazing place. We had our first visit with them today to get our dog spayed. They took really great care of her during her stay. The staff are highly knowledgable and friendly, facilities spotless and her procedures went smoothly. Highly recommend.

Tom&Sue Alle

This was our first time visiting the Animal Hospital and it was a wonderful experience. The staff was amazing, starting from the reception to the veterinarian assistant and then meeting the veterinarian herself. Our dog was the calmest he has ever been going to a vet. Even the fee was exactly as quoted over the phone, no surprises! We would definitely recommend this clinic to anyone looking for a new vet

Mike Campbell

Great service. They helped me out when my dog was very sick and gave us the best of service

Dave Bailey

Great place ,staff,and prices

G. Radford

Great staff and friendly service abound

Karp Chell

Staff are always fantastic

karl merkley

Good

Amelia Foley

Wonderful staff and a clean welcoming environment.

Sandra Mayer

Dr. Melanie Stewart is a wonderful, caring physician. We had the terrible misfortune to lose our beautiful Angel on Jan. 24th. She was 12 and was in good health until her sudden passing. We can't thank Dr. Stewart and her team enough for the kindness they showed us during this difficult time. Even though Angel's passing was a terrible shock to us, we are forever grateful to Dr. Stewart and all the staff for the kindness and understanding they showed to my husband and myself. We also want to thank the Gateway service for their respect and compassion. We were overwhelmed by the way they treated our fur baby. We are fortunate to have Angel's younger brother to help us deal with this loss and hope to be able to say thank you to all of you once the pandemic is over. Sandra and Gordon Hudson

Rebecca Wheeler

Very nice staff knowledgeable and my animals love to go to the vet best place to bring your fur babies they will treat them as there own

Rebecca Mercer

Extremely happy finding this veterinary hospital after moving to Brockville. We have 5 cats now, and staff at BAH so clearly demonstrate a love of all animals. They take great care of my kitties, but also, of me - I am always anxious about the health of my clan, and every time I hand someone over, I get tons of friendly communication, updates, and advice.

steve Chaput

Very caring

Irene Harper

A great place to take your pets

Shann Sproule

Amazing and knowledgeable staff that truly care about your pets.

Martika Sparks

Awesome facility that is bright clean and has a welcoming environment. I have recently just gotten my double crypto cat fixed there and they are by far the best. We tried having him fixed before and it did not go so well and he was not fixed. Our price was 400 plus tax and pain meds Prior to contacting this animal hospital we were given prices as low as 700 to 1000$+ depending on how complex the procedure was priced varied. So happy to have our little guy fixed and healthy and they have never had a double crypto before only cryptorchid but they did it without hesitation and did it very well! The complimentary checkup is also amazing, gives you a piece of mind the procedure went as planned as well as the recovery.

m

Great and friendly staff cheap prices my dogscame out so happy

Leon Laming

very nice people to deal with

Kimberley Conner

My dog needed a c-section and they did an amazing job

Peter Livius

Best pet care ever

Lesley Read

Great people!

Brad Jacques

This animal hospital has excellent care and they have always given our little Mahle of 14 years love and snuggles. She has had so many health obsticals over the years and they have always given the best care. We will always go back with all our pets, they really do care about our pets and us!

Nicole Kirkby

Quick, efficent and friendly.

Kim Perkins

Had an emergency appointment for my old dog the staff got me in quickly. They are very compassionate people and put the owner at ease I highly recommend them

Desirae Heine

Very informative and helpful

Karley Hoyland

Friendliest staff with knowledge and experience.

Hannah Carbino

They were very caring and nice! Explained a lot to me :)

Dan Boisvert

Since moving to Brockville always been satisfied. Thank you team.

Micheline Bessette

Friendly staff. Caring towards the animal

starelectronics tv

Our dog had no chance of getting better treated at this location, they charge more for medication than most hospitals and they did not diagnose the dog, we had to go to Ottawa to get more answers. I would not trust them with any other information.

Nicky Levere

I just love this animal hospital! I just had my chihuahua Dallas natured their yesterday and everything went fantastic???? They let me stay for the 4 hours it took and got to cuddle and take him home they explained everything so I understood what was happening and what I need to do for after care. They came to me for updates on his progress and never left me in the dark???? they are the most loving and caring people I have ever met. We have found our new animal hospital to go to thanks for being so great at what you do! ????

Peter Redman

Excellent staff. Able to take our feral cat at very short notice. Thank you so much!

Lee Groombridge

Awesome staff. Very compassionate and caring.

Catherine Fifield

The entire staff is excellent from the moment you walk in the door. I deal with Dr. Corinne Johnson and she always takes time to explain procedures, diagnosis, options and costs. Everyone is friendly and professional.

Maureen Fenlong

Excellent care of Fletcher. Very caring and compassionate people.

mark 1962

Very good Vet. Trust worthy. Honest. Caring

Mitch Cohen

Great team of people working there, it shows they love what there doing.

Tim Brayton

Love it here, they look after your furbabies and even do dokie up casks after they come home. To make sure they are okay... would definitely recommend them!

Chris Bowlby

Brockville Animal Hospital, I personally would would like to say is the most professional, understanding, willing to help you and your Animal in any situation as possible out! My husband and I have been rescuing cats with special needs or with high demand medical care for years. I have worked with some awesome clinics in the past, but Brockville Animal Hospital clinic and staff stands out with golden stars!!!⭐⭐ We thank you for everything you do! We recommend BAH to everyone!! You will be happily overwhelmed with the support and love the BAH team delivers ❤ D and C Bowlby

Jean Bruce

Awesome veterinarians and staff

Pat LeBlanc

Compassionate and caring staff who have the best interests of our pets and family in mind. Thanks for all that you do!

Ruth Chouinard

Very nice picture

Eileen DeWolfe (Wolfie)

My cat (Kelsey) was very very sick on Friday. I took her to the hospital , to see Dr. Pegrum. She did severaltests on her prescribed food, kept her for the afternoon, explained the xray that she had done, called on Saturday to see how Kelsey was doing, and again today. Dr. Pegrum was amazing with Kelsey ,she was kind and gentle with her. You could tell by her professional character that she was as concerned about Kelsey as I was. (And I was a basket case.) Dr. Pegrum I want to thank you from the bottom of my heart. Kelsey is home, eating , socializing,and back to being herself. Happy is a home that has a great pet!!

Jennifer Sine

I hate a great first experience. They were loving with my kittens and they made sure to give me the best pricing. I will be returning.

Katrina Scott

Good experience with getting cats neutered but asked them not to cut their nails and they did anyways. Live in the countryside and they are climbers and mousers. Annoyed they ignored what we asked for.

Robert Trayner

They have been taking care of our pets for nearly 40 years and have always been friendly, supportive and professional.

Dawn Macintyre

Without hesitation, they fit me in from an hour away with my puppy Tucker when all others were closed or booked up solid. I was in and out in under 1/2 hr. and within 3 days Tucker finally turned around for the better. I can't express how much I appreciate the service and care for a non patient. Highly recommend their services ????????????????????

James Mccooperalls

They were great, I felt like they actually cared for the animals and weren't just trying to make money.

Chris Titus

Friendly and professional. Open late and reasonable prices.

J J

Very efficient

Matt Cybulski

With the addition of a new member to our family, our feline friend soon needed a little basic surgery to make him sterile. Being new to the area I called around to see who offers what services and at what prices. My first and my last call was to Brockville Animal Hospital and wait until you hear what happened next. (who says I can’t have a teaser in my review?) The quote given to me by Brockville Animal Hospital was in line with other veterinary hospitals, but this is where the similarities end. They didn’t try and push unnecessary services, nor did they try and upsell at every turn. This was a surprise compared to other veterinary hospitals, some of which required multiple visits. Say again? Multiple visits for what in my eyes is a routine procedure? The kitty is getting neutered, not having open heart surgery. It’s akin to getting an oil change, but to do that the dealer needs to wash your car, and rotate your tires. Nonsense. There was none of that here. So, after calling around even as far as Kingston, eventually my last call was to Brockville Animal Hospital to book the appointment. The hospital was easy to find and the staff was very friendly. They explained the steps before the surgery and kept me informed on the progress, even sending a quick message to say the kitty was recovering well (with a picture). While the kitty was there they did notice ear mites and suggested treatment. I was allowed to research the medication they recommended and they were very transparent throughout the entire process. They followed up on the recovery the next day, but I was unable to take the call so they left a message and followed through with a secondary call to make sure everything was well. A month later and they called to remind me that another dose of medication is due soon, and again because I was unavailable to take the call they left a message and followed up a couple of days later when they still haven’t heard back from me (can’t remember why, but it was a super hectic week for me with the holidays upon us). Kudos to Brockville Animal Hospital. They did everything right and we had a great experience (I asked the cat, he said “mreowr”). Would highly recommend Brockville Animal Hospital and will definitely be returning there for future needs, as they arise. Thank you!

Liz Dorning

Amazing care and attention to your fur babies.