Have sadly been doing there since I was a kid. I have always seen Ian and although he wasn’t the best doctor, he was more interested in listening than Dana ever was.
2 years ago I became ill, I loss the ability to use the left side of my body and was in excruciating pain. Unable to walk, eat or sleep, nothing could touch my left side not even clothing from the inflammation. I was ignored and told that it was all in my head, numerous hospital visits and doctors later I was admitted after a specialist came in on his night off from Toronto to see me because RVH called him in after seeing that I was being ignored!
Ian referred me to specialists upon being released for more testing but a year after and still no diagnosis, Dana took over my file and refused to give me renewals for my prescription of anti inflammatory and pain meds. Told me I was “too young” to be taking such serious medication and that my symptoms “weren’t that severe”.
I was undiagnosed, in pain and overall depression took over.
I was unable to work or even leave my house in fear of having an episode and collapsing. My heart felt like it was pounding from my chest with anxiety and I made an appointment to see my family doctor to get help.
I told her straight to the point that I felt living was no longer an option for me, that dying would solve my pain and suffering and that suicide was a constant thought in my mind and that I needed help.
Her response to me was that I needed to grow up, I’m an adult and I need to suck it up and tough through it.
I was 24 years old, sickfor a year and a half, undiagnosed with no diagnosis in the near future, I was scared and depressed and I thought that I was doing the right thing by seeking medical assistance from my physician. The only thing she assisted in was pushing me further to the point of taking my own life. She made it seem like I was lying and that I knew nothing of what was going on with my body. She even told me to google a therapist if I felt I needed someone to talk to because that’s not what she was there for
Weeks ago I called to book a pap. I specifically requested Ian and even had to rebook twice to ensure I could get him. Today I arrived for my appointment and the nurse told me that he was unavailable as my file was transferred to Dana I’d have to see her. I specifically said I no longer want anything to do with her and was told I had no choice due to the fact it’s a “shared practice”. Reluctantly I asked if the nurse could be present as o didn’t want to be alone with Dana. They asked and Dana declined saying “if I have a problem with her we can discuss it”. I said I wasn’t discussing it. I would do the appointment but all information would go to the nurse and Dana would just do the procedure. NO SOONER SHE GETS KN THE ROOM AND SITS DOWN, she confronts me for not wanting to see her and requesting the nurse. I politely tell her I prefer not to deal with her and was willing to wait for Ian and rebooked for Ian and when I was told I couldn’t get him I agreed to allow her to do it. She starts to attack me and raised her voice at me explaining I know nothing about medical procedures and practices and I can’t just pick and choose what doctor I like best. Actually, I can. But in her mind I’m not allowed to be comfortable with who in swabbing my vagina apparently. Needless to say by the end of the appointment she decided that I was no longer fit to be a patient there and informed me that my file would be closed after this appointment. LITTLE DOES SHE KNOW, she’s doing me a favour and saving me the transfer fee for a new doctor by removing me from her practice.
If you’re looking for a family doctor who does not care about your well being or respecting you than this practice is the place for you. If you want a doctor who cares and doesn’t attack you like an upset teenager then, I WOULD NOT RECOMMEND THEM. Save yourself the heartache and time and go to a clinic or emerg.