Reviews of Dr. Chris Schell (Doctor)

Scott Strong

Dr. Scott Lake has consistently been very welcoming and patient. He never rushes me and always takes the time to share every test result with me. This was my third visit with him.

Antonieta Rogers

Dr. Chris Schell is very professional. My whole family attends his office. He is friendly with children and has a child's area that is full of toys. He is up to date on the latest information. The office is clean and the staff is friendly.

Amber Cascanette

My four kids and I have been going to Dr. Schell for a few years now and I've never been happier with an optometrist! Dr. Schell and his staff are professional and are great with kids. I've never had any issues getting in for emergency appointments and he makes sure that you understand any issues or treatment plans before leaving. My eyes were bothering me a lot a couple years ago and he helped with a quick diagnosis, referred me to a colleague who specialized in the issue and helped me manage things at home. Last year my 5 years old experienced an eye injury at school and he was able to see her shortly after it happened and we walked out of there with a treatment plan and I felt reassured with all of the information I was given. If you're looking for an optometrist in Barrie Dr. Schell's practice is a great place to go!

Walter Rosenberger

First time going to an eye doctor in 61 years the service was amazing state of art equipment and qualified and caring staff no high pressure sales tactics honest and understandable advice I highly recommend the whole team @ Dr Schell

Peter Loudon

Dr. Schell's office is one of the nicest I've seen. The staff were very accommodating and the service was more than I expected; very professional and knowledgable. Everyone in my family goes to Dr. Schells and will do so in the future. Highly recommended!!!

Mark Levangie

Great optometrist. They always do a thorough exam and have high end equipment. Doctor Schell is very thorough and knowledgeable. He takes the time to explain things and answer questions. I have never had an eye doctor this good.

Bob Therault

A good experience start to finish . Purchased my glasses there as well, very fair pricing and quality as well.

Tara Brox

I took my kids to Dr. Schell's and was very pleased. The clinic is very professional, up to date, and the selection for all ages is terrific. Dr. Schell explained the tests he was doing and made the exam fun and interesting. Afterwards, no one needed glasses and they couldn't have been more disappointed!! The rest of the day and since my kids have been educating me on eyes. I didn't know the eye was mostly water. I'd recommend this clinic to everyone and we'll certainly be back.

Dave Jay

Always an excellent experience. Dr Schell always provides answers to all my questions, and then some, all while ensuring my eyes are at their optimum health.

Ramiro Romero

The best in town

Susanne Hemet

So knowledgeable and professional! First class treatment all the way. I refer all of my friends and family to Chris without hesitation.

xtrk8r1

Hi, there, I had my lower punctal plugs removed over a month ago based on your recommendation. They had been in for nearly 20 years for dry eye management. I just wanted to say a big THANK YOU! My eyes have not felt this great in 10 years! No tearing, no dryness, no oily lid margins and no foreign body sensation when moving my eyes. I don't use at all now. I did the Omega 3 supplements but found the high does caused me some sleep problems, which is a well-documented response some people have. So even without those, all is great!!!! You have a great friendly staff, professional services and excellent personality. You demonstrated an in-depth knowledge, explained everything in detail during they eye exam and took the time to listenl. Without hesitation I will refer people to you, have already sent 2. Update - 3 months later.. no problems, eyes feel the best they have in 20 years! Thank you, Rob T. (Barrie)

Tiara Rycroft

Lovely staff and Dr Schell was really wonderful with me and my 1 year old daughter. The waiting room was full of age appropriate and engaging toys. It really makes a difference in the frustration aspect of waiting with a baby.

A E

I have been having health issues for some time but until seeing Dr. Schell, I had been told by my family doctor that I was imagining symptoms. Dr. Schell gave me relief that I am NOT 'imagining' things. He was very attentive and knowledgeable. I had an excellent appointment and was completely comfortable. I can't recommend him more!

Jason Pallen

Dr. Schell is great. He and the staff are polite and thorough. He uses the latest technology in his analysis and they stand behind thier products they sell.

Brittany Shapovalov

The worst customer service I have ever experienced. I called this eye care center numerous times trying to book an appointment (during business hours) and no one answered. Out of desperation as I needed new glasses immediately, I walked to the centre and the front office woman would not even buzz me in because I didn't have an appointment. Over airphone I explained I tried calling several times to book one and no one would pick up. She curtly and tactlessly responded "well that's because we're busy!" I never took my business elsewhere so fast! With sciatica pain in my leg I walked to another clinic that same day. The disrespect was not warranted and certainty didn't deserve my time or money. I do not recommend this place.

R. B

Have had nothing but great service from Dr Schell, Dr Lake and the amazing staff. I have referred many people and will continue to do so! Dr Schell referred me to a specialist for a consultation to determine whether peripheral iridotomy would be recommended.

Chantal Teraberry

My daughter and I have been coming to Dr. Schell for 7 years. I am always completely happy with the level of service and care we receive.

Travis B

Very helpful and friendly. The staff is fantastic!!

Kelly Cook

Thanks ???? for looking after my wife Mary's glasses ???? today. Very happy with the level of professionalism & service that is provided. Looking forward to seeing you soon.

Larissa Catling

Absolutely amazing team. I always have the best service and they ensure that your visit and whatever else you need along the way is taken care of in a smooth and timely manner. Linda is a great asset to the team and her customer service is phenomenal!

Sue Vernon

I called to have my 17 year old daughter seen by Dr. Schell prior to back to school. I was rudely dismissed by office staff who advised me that effective September 1st they would not be servicing patients under 20 years old due to OHIP restrictions announced by the Canadian government. I offered to pay out of pocket for an eye exam. She proceeded to tell me that it was illegal and that I should contact my local MPP. Dr Schell, might I advise you to discuss with your staff a more accommodating method for your current situation. She had no issue telling me to find another optometrist. My family will not be coming back, nor would I recommend your office to anyone. Absolutely disgusting, I would like to sympathize with your position but not accommodating your patients who are willing to pay out of pocket for an eye exam is ridiculous. You would rather send citizens to local emergency rooms during a pandemic to line your pocket? Absolutely disgusted!!

Sue Thompson

Dr. Schell offers a comprehensive assessment and he takes the time to answer all of my questions. I've had a few optometrists and he is by far the most thorough. He is also a great person with integrity.

C K

I could spend all day saying how wonderful this office is!!! Both Doctors are very knowledgeable and professional- and the staff are always a joy! I will always bring my family here.

Sarah Blair

I would recommend this office to anyone. Have always had helpful service and friendly interactions. Today specifically this office has gone above and beyond to assist me when in need. Due to horrid weather they were unexpectedly closing earlier than usual causing me to be unable to pick up my glasses as planned. I desperately needed my glasses in order to perform my duties at my job. This office problem solved and went above and beyond their employment duties to ensure I was able to receive my glasses and I could not be more thankful that they were willing to help me out in this desperate time! Thank you very much!

Rick Taylor

I recommend all my family, friends and colleagues without hesitation. Dr. Chris and his team are the most knowledgeable and professional eye care experts I have ever experienced. I work a lot on computers both close up and at a short distance and they set me up with the most effective pair of glasses I have ever had. It's like I just got a Super HD screen. Awesome!!

Mandy Moore

Excellent service and eye care from Dr. Schell. I highly recommend Dr. Schell to family and friends and anyone looking for a family friendly optometrist.

Karen Hagger

Dr. Schell and his staff are all dedicated, caring, and friendly. Our whole family goes to Dr. Schell and we always recommend him to anyone in need of an eye doctor. They go above and beyond exceptional customer service. It is clear that Dr. Schell is extremely passionate about what he does and that he truly cares about what is best for his patients. He is great at explaining all available options and providing the education and knowledge necessary to make an informed decision. They take their time with you and we always feel like valued customers every time we visit. Thanks for all you do!