Here you have the information of real people like you who purchased the products and services of Tim Hortons (Doctor) near Alberta (Canada).
Currently this business has a score of 3.7 over 5 and the score was based on 127 reviews.
You may have noticed that it has an average rating is quite high, and it is based on a large number of opinions, so we may say that the rating is quite reliable. If many people have bothered to leave their score when they've done well, is that it works.
As you know, we don't usually stop to put tatings when they are good and we usually do it only if we have had a problem or incidence...
This Doctor belongs to the category of Restaurant.
No organization
Delicious like allways (+_+)????
love me some Timmy's
Horrible! Second time they skipped me in drive thru and the manager was so rude asked for are breakfast sandwiches double toasted and they were barely even toasted. The donut was was old and hard. And there excuse was they are under staffed iv worked many jobs where I was under staffed and never had a problem. And they wonder why they are under staffed.
Worst Tim's I have ever been to. Wait times are super excessive even when they are not busy. I waited for 10min in store to get service and I was the only one in line.
Worst service ever , not friendly at all , went to tims on Ontario today . I couldn't believe how quick there drive threw was ...
This place by far has to be one of the worst Tim Hortons I've been in. Service is slow but the worst bit is the cleaniness of their restrooms. Today by far tops it. Not only the washroom was disgusting there wasn't even any toliet paper. If I could rate it a 0 I would. The owner of this franchise should be ashamed
Follow precautions and then the coffee is really good!
Slow
Great iced cap!!! ????????????
Its Tim Hortons
Long lines and slow service.
Love all tims
Good service and friendly staff.
Always good coffee
Fast service and fresh coffee!
I usually get exactly what I order.
Was there earlier today, got such “great” service. My boyfriend and I were taking a tiny bit longer to order, then all we got was eye rolls and a “we owe her thousand bucks” face. There is no one behind us, I suppose we could have some better customer service that is at least up to brand standard. ????
Very friendly, food and coffee were great
Absolutely the slowest Tim Hortons in the Niagara Region. I only go there if there is no other option.
Good food and coffee
Canadian
Lots of parking bigger trucks buses Quick service
Never had such bad service at a Tim Horton.
Staff always nice and place is always clean.. coffee is disgusting they use to be the top of the coffee chain now it burnt bitter and gross.
Fast friendly service with a smile
Friendly service and clean washroom!
Always fresh, always Tim Horton.
Great coffee
Very clean with fast, competent service.
A great place to have a Timmy's on your way out of White court
At This place you have to pay more money compare to the same order at other tims. Every time I have to fight with them about price difference. No friendly staff, especially Assistant Manager NESS. Keep away from this location.
Cant beat timmys!! Lol
They had timbits!
Honestly a depressing experience. Didn't get my coffee at all, got ignored. My pregnant sister waited 30 minutes for two plain bagels.
Poor service is an understatement. I wanted to order a coffee and doughnuts but there wasn't any staff at the counter. They do have the order yourself machines, but when I placed my order no one brought it. Other people were being served and it was as if i wasnt there or didnt matter. One of the workers came and asked me if I got my order then left to go get it...or so I thought. When i looked at her she was talking to other staff having a social chat. When I went to ask about my order it didnt seem like anyone knew I placed one. Finally I was annoyed enough to show my frustration fro a simple order that they clearly couldn't handle and I was only then served with my order. I will not return because the service is absolutely horrible.
Coffee was good
The food and beverages are good, quick drive-thru, and nice staff at the counter. Clean bathrooms and employees are attentive to the restaurant. Not bad!
Quick & friendly service
Never a hook on the wall to hang your purse.
Good place to stop
Fantastic as usual
Fast. Good. Cheap
Tim Hortons food always good. It's always busy there. I have eaten here literally all hours of the day and each time the service was great. In the wee hours some of the items on the menu are not available but there is enough else.
Very neat and clean place. Excellent customer service.
Always good
Seen better
Always time to roll up and win lol
Customer service is horrible, one employee offended me by assuming my sons cries were a dog and saying in a snobby voice If I had a dog in my cae and didn't apologize when I said he was a baby.
Slowest Tim Horton's I've ever been to. Literally drove on the curb to leave because it took so long
It's faster then some
The great Canadian Tim Hortons
They are a go-to for most road trips , and they are fairly priced compared to other coffee shops
Service is slow. The drinks are good. The food is ok. The bathrooms could be cleaner or remodeled to be more efficient. So many people stop at TH, one would think the bathroom would be bigger and better serviced.
Typical Tim's, same food slow service with usual screw up on order!
Never have ice cap on a hot day machine is always down
In and out fast with friendly staff. Best part cheap gas in their parking lot????
Clean place and the drinks were fine but service was incredibly slow, and the potato wedges were old and tough! Don't sell them if they aren't fresh!
Good food.
Service
Bad customer service!
Great food. Service was not good. Unorganized ordered a meal from the kiosk and I got just the sandwich. Took over 15mins.
it’s ok pretty good
The wifi is available and the parking is decent, lots of places to sit and enjoy a cup of coffee, which they seem to make right here. Bathrooms and usually nice and clean and the employees are kind, good location
Usually I have good service out of this place but today was a joke, I get that they were busy but I clearly stated my order and I double checked with her when she handed it to me and when I said that's not what I ordered she stared right at me listened and just walked away, no words, no effort to fix it.... usual tims customer service I guess?
Quick service and good food!
All the same
For how busy a Timmy's gets, especially beside a major highway, they have tiny bathrooms. Two stalls with no room for the inevitable line to stand, but at least they had TP on a roll instead of the individual-sheet dispensers that some of the other Timmy's have. The till line moved fast and the drinks were ready fast.
Perfect
Busy
Breakfast
Excellent
Tim's! The clientele should really keep their scooters away from the doors, and close their stinky rotten-toothed mouths while you're trying to enjoy a tasty beverage. I swear I could smell garbage seeping out of someone's belly, and this happened way more than once. Take your coffee and/or food to go. Watch out for the drunk drivers from the busiest Beer Store next door too.
friendly staff but blunt in a hurry give me your order way
It's a Tim's!
Ok
clean fast service
Nothin special.. staff at this location can be exceptionally rude and inattentive..
Very clean. Nice place to stop
Well a big FU goes out to this location. How dare you deny service to paramedics and slam the drive through window in their faces. During this time of the covid. This happened On April 28 about 10am so who ever was at the window shame on you.. Thank you to the Niagara St location for serving them.
Always the best.
Place was much better when they actually made donuts in house.
Been here many times to get coffee’s and food. There was one older lady working at this location and she was not very friendly and seemed annoyed when I was putting my order through. I won’t be returning to this location. I have still received no respond from my review and is has been months now. Will definitely not recommend this location to anyone.
Waited 30 mins to be served and it was not bussy
Super friendly staff on the midnight shift tonight!
Asked for assorted 20 pack.. got nothing but plain Jane's
No garbage cans for the drive thru?
Every time I'm in there I'm waiting longer than anywhere else and they mess up the order 9 times out of 10
HANDS DOWN THE FRIENDLIEST DRIVE THRU STAFF IN WELLAND !! THEY ACTUALLY GREET YOU WITH A GOOD MORNING INSTEAD OF " TIM HORTONS WHAT DO YOU WANT "
Its tim Hortons
Good coffee and food stuff
Terrible food and bad odor xomi g from restaurant.
Service is horrible. Counter service is non existent and very un organized. Not like tim hortons any where else. Get new staff and supervisors.
Welcoming servers. Followed special instructions.
Good
Fast drive thru in the am.
Lady in the drive tru was so rude!
Tim Hortons makes the best coffee in the world
A Canadian staple.
Always fresh
Relatively quick. Decent coffee.
Great service, good value and yummy food
Always stop by here on the way to and from work. Police station right beside it (ironic) & its always good service and good coffee.
Classic Tim Hortons philosophy
Worst Tim Hortons ever. I bought large chilli (which) comes with plan bun and butter and ham and cheddar sandwiches. I left, awhile later when i opened the bag there was only chili and ham and cheddar sandwiche. No plain bun. I didn't know you have to check every time when you buy something at this location if they gave you all the food you paid for. Maybe they don't pay enough employees and they have to steal customers food because they cannot buy their own.
Slow as hell
Coffee. Big deal.
Fast service
This is the closest Timmies to my house. The drive thru is extremely slow..I have worked in a drive thru for many years...and there is no excuse for how slow it is...I waited at the speaker for over a minite and 30 seconds before I was greeted...then when I got to the window I could see my order ready and waiting. yet I sat in the drive for 2minutes at the window as the girl looked at me and then continued to take and fill other orders.. baked goods and not using ANY GLOVES ..fair to say I will no longer be using this Timmies
Good but busy!!
Great coffee
Fast and accurate service.. I just don't like the crowd that hangs out there in the evenings in the summer..
Run by idiots.
This Tim Hortons has the worst service. They all have an attitude, they over charge for what they serve. You want a bagel with cream cheese and bacon? Well 60 cents for a layer of cream cheese that isn’t even as thick as a piece of paper. Then they charge a dollar for bacon when they rip the bacon strip in two pieces and that’s what you get for a dollar. What a joke. Never go here stop giving them business.
The absolute worst service I have ever received: missed items, charged to much, extremely lengthy wait and I never knew until today a grilled cheese sandwich could be so disgusting. If we weren't travelling through and already back on the highway I would have taken this rediculously over priced burned sandwich back instead of throwing it out.
Just keep throwing money away. Bad attitude and they constantly get the order wrong. The best one in town is by the hwy on main St. I'll drive out of my way going forward.
Great flavour and attendance. Perfect!
Everytime I go to tim hortons they charge me 2 bucks for the hockey cards, when I bought a coffee too! Should be a dollar. I go there for coffee at least 4 times a days and everyday they over charge me!!! Thats just me, I can just imagine all the people that been ripped off so far! Glad you are making extra money off people for no reason!
Always clean, well staffed and good food on the go. My oasis while travelling.
Great service friendly staff.
Good place. Kind of sketchy at night.
Tim Hortons always has goos coffee.
Newly renovated. Frendly staff. A bit slow if you go in instead of using drive threw.
The hot chocolate and yogurt and smoothies are the only things I can have but in the end it was delicious I give the hot coco a five the vanilla yogurt a four and the smoothie a five!
Fast and friendly service
Good coffee
How hard is it to get a couple of drinks right ?? It’s not rocket science !!!!
Easy access on the road
Tim Hortons. You know what to expect.
Semi Truck parking possible
Very nice place the only problem I found was the parking lot and the road that goes through the drive-thru besides that employees are very professional
Fast & nice
Waiting to get served took 62 years.
It's Tim Hortons. It's like all the other Tim Hortons. I think as Canadians we all know what to expect. If your reading this because your not from Canada and really don't know what to expect... Just go in ... Ask for a double double and a sour cream glaze ... You won't be disappointed.
good food but generally rude staff.
Good coffee and the staff is nice
Not what it use to be. Coffee isn't the same service is poor
Drive thru was quick
Service
Fast Clean Service and great coffee
Extremely frustrating location of Tim Hortons. Been here multiple times and it's been a hassle every time. The staff seems to be consistently annoying and ignorant. Another aspect of this store I absolutely hate is the fact that the wait times are horrendously long even when you are the only one ordering — drive thru and walk-in included. You would think they would focus on the paying-customers, especially when it's their sole purpose and only way of attaining revenue.
Good food and Free Wifi
Not good. Ordered soup, when the rest of the order was ready, was told they were out of soup. Not impressed!
Waited about 9 minutes in drive thru. Ordered bacon English muffin double toasted. Got rubber egg slice of cheese and half a slice of the thinnest bacon I have ever see. Will never go back to this location. Thinking of phasing Tim out all together.
Fast service
Good place
Tim Hortons is pretty well the same no matter when I go there. Drive thru was fast,efficient and friendly. Good job.
Terrible place don't waste your money here service sucks so does the food
Really not much to say, they're all the same and nothing exciting. Coffee is ok.
Great service and very efficient
Hot coffee...a tasty sandwich..and yummy donuts..friendly staff..great location...close to many other needed ammenities. Bright and clean parking lot at night.
Good n hot!
It just doesnt matter where i travel,people just dont listen to customers.i order an orange pekoe tea,2 milk,3 sugar.bags stirred and taken out doesn't mean i want only milk and hot water
Great coffee
Very good service and Truck Trailer Parking there????????
Service was typical for them. Nothing special
Excellent Muffins, Timbits & Sandwiches on a Croissant. I'd like to see other options besides Wedges (Never been a fan of them).
Chicken noodle soup had 3 tiny pieces of chicken that I had to carefully search for. Sandwiches are good.
The people was kind polite and welcome me back again.
Good place but need to pay attention more when they are making orders up for customers
It's at Timmy's what can you say
I apologise, I've been busy...... i remember my visit as what I've become accustomed to every visit. Quality coffee, great staff and of course the colourful cast of characters that hang and enjoy the day. Thanks everyone!
Just tried to claim my weekend rewards here because the machine wasn't working at another Tim's. The women there currently sounded cranky at the drive thru speaker and had no idea how to scan my code once I got to the window so I lost out on rewards for the second time this month. They told me to come back during the week when someone else was in (and my rewards expire at the end of the weekend). This isn't my regular Tim Horton's but I'm never going to this one again.
just drove in the drive thru, tuesday december 4 th at 6:57 pm. got a coffee and an ice capp. iced capp was watery and tasted funny so went back after leaving since it was three dollars, went through the drive thru again and the teen girl working said nothing gave a dirty look as she took the iced capp and brought it to the back. talked with another lady and then came back with probably the same drink with a new straw. still didn’t say anything and gave it back to us. called in after to get her name since she wasn’t wearing her name tag but they said they couldn’t give that out till the next morning. not going back there again because of the bad service and not good quality iced capp.
Clean and quick service
The service was great at this location. I think it's ridiculous you make employees wear facial nettings as I sit here eating my egg sandwich with a dead fly in front of me on the table
Great sandwhiches and coffee
Terrible food, long wait even though we were the only ones in there, out of stock on certain things.
Very clean and good service
I like the drink
Stood in line for 10 minutes before leaving. The cashiers don't understand English and had to redo multiple orders Feb 2 - very little baked good selection. And drive thru closed at 20:45
They have gotten my order wrong multiple times
Push you through and go. No hello - no goodbye - just grab and get out of there because the workers start to get nervous when you are putting your card back in your wallet. Worst service out of all the Tim's.
Coffee always good..
Dine in
Breakfast
My food (bacon English muffin breakfast sammich) was perfect however my "hot chocolate" tasted more like a watered down tea. No hint of chocolate at all. I barely had a mouthful because it was so gross. Unbelievable.
Haven't had an issue with my order at this location. The morning staff at least seemed very nice!
Coffee at this location is very hit and miss. I often get lots of coffee grinds in my cup from this location for some reason.
Good food, but personnel is not well organized.
I asked for 3 different items. They had neither despite them all being in the screens above them. I am highly irritated
Worst service in my life waiting for my order 18 min at after I tell them to give my money back Then they make faces and give my food They don’t care about in sides line just Handel drive thru I have no bad words to type Shame on management
Awesome staff always hot fresh coffee and sweets . Great people and I always make them laugh
Good coffee and service
Crystal was amazing! Super nice and helpful!
Friendly staff and good coffee
Great place
Same as every other Tim Horton's
Always fresh and tasty. Staff were Friendly and helpful.
Slow service inside
Fast service
Aliitle slow in the drive though but the staff are friendly there.
Stupidly inaccessible from highway Ran out of chicken soup but still let me order it from the app My bottle of coke was not ice cold
My least favourite Timmies in town. Somehow they usually mess something up about my orders. ????????♂️
I love how the picture shown is a burnt croissant.
always good
Very friendly staff
they literally have nothing i order
Too noisy
Great coffee
The coffee is alway good
My favourite timmies in the city. Fast service, friendly and accommodating staff and in my opinion the best coffee.
Gone down hill since Burger King bought them out
Drive threw is fast but it wouldn't kill them not to be so miserable and at least say your welcome when you say thank you. I always thought hospitality was part of the business but maybe they forgot to train them in that.
Probably the worst one ive ever been to
steeped tea always hot
The usual, good service great coffee
It only excepted cash on that day but the food was good.
Hot yummy coffee
Good
Really good home made food
Food ok.. but service not great..mixing up the order and such. Also seemed a bit pricey.
Best service Great food at reasonable price.
Normally stop here when passing through and they never mess up my order.
Tim is life
Would it be too hard to cook the bacon? Raw bacon.
Drive through order placed. Long wait for vehicle ahead of us. Common drive through problem everywhere. Drive through was clean, navigation is easy for most drivers. Pick up window server was polite but rushing due to line being backed up. Coffee was spot on the way I enjoy my coffee. Rewards card always used on my visits.recommend the card and this Tim Horton's drive through.
Great
Good breakfast sandwiches
Nice place to meet people at
Excellent service. Clean inside the building.
Coffee was better 10years ago. Donuts are terrible.
Great food and staff
Sorry the orders was all messed up but they was under staffed.
I was the only one in line and the guy ahead couldn't make up his mind. Lots of staff watching but no one offered to serve me.
Clean friendly and provides a needed service for the long drive to Edmonton or up to Grande Prairie.
Very clean and updated timmies. Staff is nice and they have SOY milk!!!!
The girl who served us was very cheerful and thorough. We got everything we ordered first time around!!!????
Premature same as every regular Tim Hortons
I didnt get lettuce in my wrap
Good atmosphere during the day
Drive thu could be faster
Flies in the food and they still serve it to the clients unbelievable. I asked them to remove it and they refuse to.
Great
Slow service.
Not once have i received the proper order. Very frustrating during a 21 shift.
Tim's is a Tim's.
Room to park a semi and great staff
I was already trying to avoid supporting Tim Hortons as it was but decided I wanted a white hot chocolate this morning so I stopped in and got an extra large and a bagle. Got gas and then got onto the highway out of town and noticed the hot chocolate was spilling out the lid, which I hadn't opened yet. I tried to push the lid down but it felt like it was being pushed back up and wouldn't seal. I pulled over to find my roll up the rim was very clearly rolled up already and has teeth marks in it. I was already down the highway by then and didn't have time to turn around or be late for work. Absolutely will not be supporting Tim Hortons anymore, as this sealed the deal. I though this was internet nonsense but their employees are rolling up rims before selling you the coffee etc. Hot chocolate got dumped out because that's disgusting and I didn't even enjoy my half toasted bagel to top it off
I had the worst experience ever.....No proper service........
Very efficient
This is the Tims I usually stop at when I'm working in the Whitecourt area since it's right off the highway. The service is fine, the food/drinks have always been as expected, and the location is convenient. The app doesn't always work when I'm trying to load it while in drive-thru, but that's on the app developers, not the store. Good food/drink stop when passing through WC.
XL FV
Foods are great and friendly staffs...
Dine in
Can't say much about Tim Hortons. The food is par but it comes out FAST. It's Canada's best chain it seems, and they have some legit breakfast items.
It's still a great place for coffee and always a clean washroom.
good spot for some welland action
Very small, not enough inside seating
Tim's is good but sometimes don't have a variety of donuts. Depends on time of day you go. It's a franchise so all the same staff here are good.
Slowest service ever. Will not go again
Quick
Always good service
Good
Westlock is the best one
????????
It's a timmies, gotta have my timmies
Its a tims but the servers are always slow slow slow.
We were on the drive thru window and order is not ready and took us 10 minutes and less inventory what u order they didn't have we'ld give no star if possible
Expensive can get a full breakfast cheaper than a bacon biscuit and coffee
Amazing
Take out
Can never get the orders correct
Negative ???? five stars ⭐️ or lower. Hate having to stop here my order is always messed up and they say me no no no mam me no no ???? I asked for a large cappuccino which means put an extra espresso shot and add more steamed milk and put it in a large cup!!!!! HOW F%^}*N HARD IS THAT???? But no no no mam mam???? Hire some people that care are white and speak and understand ENGLISH!!!! Lots of teens looking for part time work and Canadians!!!! Not riff raft milking our system while our vets are on the streets!!! I’m sick of their BS excuses and I will not go to this Tim’s ever again until they get better higher quality staff that speaks English!!! I will starve before I will pay for food that’s not fit to eat. So just avoid I’ve been 5 plus years stopping here in the beginning it was good all white people that spoke and understood English (Image that what a concept idiots????) My order is always poor quality and wrong and dirty washrooms with poop on toilet paper in the floor NASTY ????!!!! Just don’t go here save yourself the trouble!!!
Whitecourt has friendly staff. Clean relaxing
Good. Service was little slow tho
The slowest drive thru in Welland. Always slow here. Two young girls are overwhelmed. Never again.
Typical Tims
Peach Quencher is totally awesome and a must to purchase.
typical
Service
My experience was not great he didn't wish me good night after I did.
Good coffee
Good place to sit and people watch...
Pretty clean, bathrooms are clean. Food is fresh and service is quick. Friendly staff. Good pricing as well! I recommend this Timmy's!
Breakfast
Fast service
Always good
love going here every week for a nice treat! But the service is horrible, many times they mess up my order and take forever to even get my order done! I ask for one sugar is my tea and they end up adding 3 sugars. I ask for an assorted box of timbits, but they end up giving me ALL chocolate. They tried charging me extra money for something they didn't even have!
Cool
Always consistent.
Always time for tim Hortons
Great
Just walked out after being completely ignored and I was the only one standing in line.
motorcycle stop
Food was good Service slow but polite
Great slushies
need to change your hot chocolate mix to water ratio but i love the coffees i get before work
I don't understand how the staff constantly messes up orders, even after repeating what you say. Service is slow but I could overlook that if I ever actually got what I ordered.
Good
It’s Timmy’s.
Great as always
Friendly staff and they always seem to get my order right. We always stop in here when passing through the town. Also, there's a wood carver that makes rustic furniture that occasionally sells his wares from a truck in the parking lot. Very cool stuff and if you're lucky enough to see him there, check out the goods!
Good coffee and food, good service, reasonable prices.
Typical Timmy's, good coffee and donuts, will be back!!
Great Tim Horton's, there is just always a backup at the drive throu
Very slow counter service.
My mobile order took longer than 4 people who came in after me. Then told the order would show up and one counter but another worker put it elsewhere. Kind of disorganized
They serve good coffee and breakfast foods. Staff was friendly.
The muffin was good but, the hot chocolate had too much coco in it.
slowest service ever if you go inside... I am getting the feeling that Tim's would rather have people not come in to the store anymore. Bathrooms were in terrible condition...
Mmmm...coffee
Take out
It was great. My wife gets a White Hot Chocolate with an Earl Grey tea bag. It is very tasty
Coffee wasnt 20 min fresh :/
Take out
Stopped at the Tim Hortons on the hill in Whitecourt. Ordered a chicken wrap. Waited for 20 minutes, asked for my money back. Will never stop here again
great service
Mediocre service. Usually pretty friendly. Food is often prepared satisfactorily.
Lots of space for big rig parking / RV parking
Terrible bathrooms other then that good
Great staff
Yum
Awesome experience
Great coffee
This place has two ply toilet paper! Most of those cheap timmies have single ply. Well done whitecourt timmies! I did not have to use a massive handful to wipe! Ty!
I like all tim hortons. I wish they are in illinois. Good pastries and coffee
Please get your store in order The hand sanitizer are empty and customer service is terrible Just waited after ordering online and no one bothered to ask
Big shout out to Travis the till keeper! A little timid but real Good attitude all around! This vanilla ice cap is the best ice cap I have ever had....Travis did a perfect job of mixing it Obviously following the recipe to a tee.
Dry service. Horrible training. Dont go in with a complicating order that consists of three or more teas.
What's up with Tim's never having anything at 9-midnight no food how can you complete you'd be lucky if they have bagels on the way through how can they even think of competing when McDonald's now has better coffee
Consistently getting my order wrong. It's a simple process. Hard to believe this happens everytime I order
Fast and friendly
The staff was very friendly and courteous.
Great place but it's always too busy.
Fast service. Coffee made right
Not here with the intention of bashing, simply just hoping that somebody sees this and can improve. I come to tim hortons every day for an iced capp, and everytime I have to return it for a new one as it tastes sour and looks very dark and off, it is unfortunate because that is my source of caffeine so I look forward to them daily. It costs me 3 dollars and eight cents per drink, so for the price I am paying I only ask that I get what I am paying for, it is very discouraging to walk there every morning to discover that once again something is wrong, I really hope this is something that can be improved.
O god it reaks
Very bad service coffee was not fresh I had to go back to get other one rather then apologize girl on counter showed me attitude and said that it’s from same pot time 12.06am date 29/10/2021
My trusted go to coffee place! Service is usually always great!
The drive thru wait was extremely slow for 8:45 am
One by Walmart in welland staff is awesome
Its tim hortons enough said
Staff here is great, rarely have a problem at this location!
Good service and fine coffee.
Great service
Quick and painless... Like Timmy's should be.
Meal type
Good service and a friendly atmosphere!
Lots of staff on to keep the line moving
Worst service ever , 11 guys working at tim and had to wait for 25 mins to get mine order ready and 15 mins to just take the order , when i asked for mine money back they gave me the meal
My order is never right
It's a Tim Hortons
The parking is not bad, the location is kind of annoying to get to from the highway. This, of course, isn't the fault of the Tim Hortons, but be aware that it will add several minutes to the trip because you need to navigate around some buildings to get to it. I've never had too huge of a lineup there, but there have been issues in the past with finding parking. There is parking suitable for semi trucks and trailers, but lacking enough parking for civilian vehicles.
Fast service and clean bathrooms.
This is my local Tims and I'm SO happy it is... the staff here are friendlier than other locations I find. When I took a winning tab in ($50 gift card), I needed to speak to a manager but every employee I spoke to was excited and wished me congratulations. Even though it wasn't a huge prize, it made me feel really good.
A little busy but calls good
Good coffee
I've been stopping at this Tims' for years. Recently renovated, and great service. Heads it, it's beside a police station. Cops love donuts.
Usually quick service,like anywhere they do have busy times. I do like stopping for a coffee when I am riding My E-bike They also have WiFi Sit indoors injoy your coffee,soup, donuts, cookies Hot or cold Beveridges Hot or cold sandwiches Lots on Menu: Come in today Opened 24/7 Usually only closed Christmas Enjoy your day
Average Tim Hortons runs out of things alot
Best Tim Horton's in Welland, purely based on great staff!
Great place to enjoy a coffee!!!
Avoid drive thru unless you want to hear them talk to each other and make you repeat your order and still get your order wrong and make you go in every time. I would suggest any other Tim Hortons in welland before this one. Happens 90% of the time.
Very quick...and good
Thanks for serving me food burnt black, and giving me the wrong size coffee.
Clean. Great staff
15 minutes to get a wrap. Only two other customers in the building.
I made a simple order; 2 drinks, a warmed muffin, and a single plain timbit. I got 2 correct drinks, a warmed muffin with a buttload of butter (literally dripping out of the bag), and a croissant. They may have been understaffed but it seemed each car had to wait at the window for their small orders; everything went extremely slow. Rating a 3 and not lower because I went back through and they corrected it with no hassle and were polite. The drive thru was not busy at all; the person behind me in line also ended up going back through to get their order fixed. In total I was at this tims for 15 minutes before finally getting my correct order.
????
Drive through service for coffee was quick and pleasant. Coffee is good here still.
So Early and already without stock, staff look for all needed by guest way to go
I was in the drive thru for over 25 minutes. When I got my stuff it was cold. Never going too the one up town ever again
They had 0 plain bagels at only 730 PM. They had broccoli soup advertised and had none only chili and the snack wrap was a piece of bacon and a small piece of egg.
Loves me timmys
Tim's is Tim's. Consistantly
Good Tim Hortons, new and clean!
Always a good time!
Staff are friendly and helpful
24 hours! Nuff said.
yummy doughnuts
I was in the drive thru between 10:30 and 11 am and they refused service to paramedics who walked up because an ambulance cant fit through the drive thru. Very disrespectful in these times to healthcare workers.
Nice service at this location. Wish Tim's would start offering non dairy milk options though.
Excellent staff. Super fast!
Niagara St Tim Horton's Has better services, bathrooms and more
Yummy breakfast sandwich and coffee
Great location staff and coffee
Horrible service inside. Waited over 5 minutes to be served. There were more people on drive thru then on inside cash. I don't drive so have no choice but to go inside. I had another bad experience today that what I ordered was gone before the girl got to it. It took over 5 minutes just to give my money back. Again they catered to the drive thru over the people inside
Open 24hrs a day
I waited in drive thru for 10 minutes just to get 2 large coffees, looked in through the window there was absolutely no coffee made! Wasn't even greeted very pleasent.
Friendly atmosphere, clean and good service
The best caff in canada
"Good Service"!
Meal type
Need more parking spaces
Decent but it would be nice to have a closer entrance to the main street
You don't want my opinion
Always good
Fast and friendly service! Washroom were clean.
Good Coffee!
Clean
Good service
Slow in store service
Clean and good service. A busy spot
Was super impressed this morning when Aira decided to play on her phone for 5 min in front of customers instead of actually serving us :)
Very slow service.
Good idea to get rid of their plastic
Always consistent in quality
Not enough soups for vegans
Great
Not the greatest, certainly pales in comparison to old Timmies. Got a Bot and a strawberry smoothie. The smoothie made me feel like carp and the blt bread was burnt. Only gave it 2 stars because atleast the workers are trying their best.
It was really nice
Nice
Dirty cr
Same old Tim's
Just about the same experience as going through customs not friendly ????
Waited forever ( 10 mins )inside for a breakfast wrap...
All tim hortons are similat
Only one stall in the women's bathroom had a door on it. There was a dirty diaper and soiled wipes on the floor in front of the sink. We ordered and paid for 2 large chili's and waited off to the side for 5 minutes before calling over one of the employees. She told us they were out of chili. There was no offer to reimburse us so we had to ask for that as well.
They didnt get my order right.
huge parking place ...not that bisy at 9 am
Use the drive thru. Wish they had an accessible garbage without getting out of the vehicle. Fast friendly service.
I have always found this place very clean. The staff are friendly and the service excellent. Sometimes, when you just need a break, its nice to stop in and just have a coffee. I have also swung by with friends and have some great memories. What I like about all Timmy Ho's is the consistency, good coffee, delicious donuts and chili like mom used to make, which is one of my favourite quick meals on a cold day. The owners, management and staff, should be proud of what they have done at this Tim Hortons.
Service and no Tassimo coffee
Love their iced cappuccinos
Quick service but coffee seldom tastes right
Right off the highway, clean and good service, Bathroom entrance is a little confiusing
Coffee's good food ok
Good like all tim hortons are
the drive through was busy so we went inside. poor service took forever. asked if we wanted a sleeve..no thanks but then they didnt put the lid on right so spilled black coffe on me. ouch. i will go to mcdonalds opening in 2 days
Tea wasn’t even fully boiled
Regular Tim's no surprises. Staff were friendly and efficient however several items from the menu were not available. There were many gaps in the donut and bagel display. We ordered a toasted bagel and as we were down the highway we started eating it and it must have been quite old. It was so dry and tough it couldn't be eaten. Other than that the coffee was hot and fresh. The bathroom was decently clean as well which is always appreciated.
Excellent service friendly staff look clean outside
Good coffee great donuts and food
Most of tge staff is fir drive threw. Sonebody came in ordered 7 coffees we were 2 people in line waited 10 minutes for thst order to finish …
Service
Was bit slow but it was fast serving
One more I came to this tim Horton unfortunately it's close to my work, and it hasn't change they still keep messing up tea and coffee order, I repeated twice my order and still didn't get it right, so I brought the order back and did not even want my order to be replaced neither I want my money back its just ridiculous, so un trained staff wich loves to argue with customer but didn't want to change them self, so this was the last time am here... it is a really last time this time
Good service
Very good coffee and explosion Muppets
Always like their service but I am not a fan of their new renovation.
typical
Visited the store, snide service with the cashier making comments on how I was ordering, the time I took, and what I ordered under her breath... Right in front of me! I will not be returning.
My home away from home
Yum
Delicious
Always as expected.
Never had problems years ago. was there last Friday made my order to go had my soup in restaurant and the the rest on the way home. The rest of my order was wrong. How it got that messed up I havent got a clue. Was not impressed.
Coffees
This Tim Hortons is really close and convenient. Fast service :) I really liked one girl (I don’t know her name) since she was very nice.
Standard Tim Hortons, with a typical experience, only gave 3 stars due to covid outbreak at this location, probably best to avoid it if possible. Was told that they have been in operation with outbreak, and employees testing positive to stay home while others that are negative, or at least not showing symptoms, to go in and try to keep the ship afloat.
Cafe
Worst Tim Hortons in the area. The staff working their shift at 10 am to 11 am are incompetent, rude and slow. I've eaten here more than 100 times and this is consistent. Inventory management could use improvement as well as they are constantly out of common types of bagels and donuts. The staff the begins someones before 2:30 pm are excellent and should be excluded from my judgement.
Excellent service!
Honestly worst tim hortons ive ever ate at. Slow, night staff is usually grouchy and throws your food together. Im surprised they actually stirred my coffee this morning.. Somehow quality control doesnt exist here. If youre in a hurry, go to mcdicks instead!!
Very convenient place ????
It's Tim Hortons... need I say anymore.
Good Tims
Meal type
Love going here! I would recommend buying 80 honey dipped TimBits, sitting by the window and awkwardly waving to the people who go through the drive though, while eating all your TimBits in one sitting; it's the best!
Typical Tims, always one around for a quick break
Clean and reliable
Good place but I have a few things I'd improve on . 1. Work as hard to get people who walk in, in and out as u do drive through. 2.now this one is for tims it self com on bro it 2021 almost 2022 and u can't make a coffee cup that is Recyclable, u spend millions a year on promos maybe dumb the prizes down and spend that money on r&d to have a recyclable cup make that your go green Initiative for 2022. Plz pass on
Food was good like usual at Timmies. The service was a bit slow but good. A great spot to stop coming up the highway.
Just terrible. Stopped in on Sunday for dinner on the road with my mom. I ordered a combo, she had a coffee and donut. Didn't notice until after that they entered the items such that the coffee and donut were combined with the sandwich and I was charged extra for the side that should've been included with the combo. Only $1.50, but still it shouldn't be difficult to get such a small order correct. Coffee was good, but the sandwich was terrible. Had chicken salad on a croissant. Croissant was probably a few days old, crusty and very crumbly. Was more like sliced chicken bathed in watery mayonnaise than chicken salad. This is the second time I've stopped at this Tim Hortons and both times the food was sub-par.
Should be possible to give a 0 star rating laziest worst service ever cant even mix a chocolate chill properly typical from these retarded people.
Place has great staff but can't make up their minds whether to charge for whipped cream on Caramel Lattes (which include it everywhere else)
Like every other Tim's. No respect for the public in the store . All about the drive through, very sad poor customer service non existent clueless manager
First time having a Tim Hortons breakfast and was very disappointed. The english muffin wasn't even toasted, no butter and tasted stale. I'll just stick to my morning coffee next time!
Good service & clean
Very Slow staff
Good great service
Whitecourt Tim's. Like an Oasis in the wilderness between Edmonton and Grande Prairie
Tim hortons in general are overpriced. Food is bland. Service is slow
Fast service
It is a hit-or-miss place don't recommend it go to McDonald's
Even when it’s dead, it takes way too long to get coffee. It’s actually kinda sad.
Remodeled interior, kind staff, lots of cars in drive-thru
Always Tim's great
Timmy's
I am from Whitecourt. Very often coffee taste like soap and they never get right the order. They are really rude. No welcome, no thank you, no have a nice day.
Great food & fast service
Always good! Had the grilled cheese sandwich, and it was excellent!
Good service
Rocked my socks
Service
Fast friendly service, and service with a smile!
I'm getting so sick of either my order getting wrong or the coworkers getting treated badly by this one chick who had a sequin Santa hat on and she was telling at her co-workers saying "I'm the boss now" and you listen to me blah blah blah....i was so ticked you can tell some co workers were scared anyhow I told the other lady who was making my food and she was like oh I can go get her I was like no as I might lose my cool with her I was so boiled....anyhow it's the Christmas season try and at least not be such a ....Bee with an itch....any hiw the other workers were kind but not the supervisor....smh , I think she needs some people skills or more training how to treat people
Always great service
Well. The lady never gave me any napkins or a bag to keep my wrap in. Regardless upon opening my wrap to eat, the thing is split all down the center. How am i supposed to eat this without making a mess all over my truck. It tasted fine and they got my coffee right. But for sure lacking in service and presentability. Honestly i think mcdonalds can do better
Good fast service. Friendly staff
Mom liked the waffle breakfast sandwich. Beyond meat burger was not bad either. Service great!
A bit inconvenient to get to
Nice coffee
Fast service polite staff
Slow and very low quality
very good
Good service
Excellent
Good prices good service amazing selection of foods
Fast service
It's a nice place to have a coffee
They expect me to hold the debit machine when I say TAP PLEASE. The reason I tap is so I don't have to touch that germ infested machine. If you don't want to hold it for me don't work the drive rhru
Breakfast
Good coffee and great place to hangout
Nice service
Why is this tim hortons so slow compared to all the others? One or two of the employees are friendly but several don't even say please or thank you.
Its a great Tim's, always seems to be moving
Have been going to this Tim hortons almost everyday of the week and I'm giving 2 stars because majority of the time, they either get my order wrong, like today I ordered 3 wraps and received one wrap and two breakfast sandwich, how do you get 'breakfast sandwich' from sausage bacon wrap, how?. If you cant get orders right or aren't going to fully listen to customers then dont work fast food plain and simple.
Always fresh.
From experience from behind the counter I can tell you this place is very poorly run. Much of the staff are foreign workers who often speak very little, or broken english. Orders are constantly messed up, and the food is usually awful too. My family has since started getting our dirty water from McDonald's up the road. They rarely screw up and the coffee is less watered down too.
Don't order a black iced coffee unless you want sweetener...or chocolate milk in it. It's a surprise everytime.
The only thing is that Riff Raff hangs outside.
I don't recommend going in during the night shift. The one older lady who works steady night shift is unpleasant, clearly judgmental, never gets my order right. Any other time/shift this Tim Hortons is fantastic!!
Donuts are ok the drinks they have are better
Great service and fast food when minutes are precious. Staff is knowledgeable and courteous.
I hate Tim Hortons coffee and somehow this particular Tim's manages to make it even worse. Staff is nice though, so two stars.
if u cant have your washroom open for the people who actually esential you should not be aloud to sell coffee shame on you
Great place and can't really complain
Tasty
Short on donuts at 1:00am
The milkshake was good.
Tommies is my daily pit stop Can't start the day without it
Great place for a stopover & good customer service
Ice coffee was made to order...Less sweet than regular.
Love their coffee. Friendly staff.
Great service and good food. I'll return.
Couldn't get my free coffee even though, I had over 1600 Tim Hortons points!!
Great Hot coffee n friendly service
Absolutely brutal. I ordered through the mobile app, went to the restaurant and waited for 30 minutes to get nothing while people kept coming in ordering and then leaving. There was even a mobile order for a coffee waiting as I left. Not one worker asked if I was waiting for a mobile order as they watched me stand there letting people order.
Friday at 3pm Had the unfortunate opportunity to meet the staff working drive thru. Don't make eye contact, the most ignorant, unfriendly people I've ever met. To boot.... They got our order wrong not once, but twice. They made us feel like we were the problem and the inconvience for a wrong order. I'll stick with Ontario Road or East Main Tim's.
coffee and food
Slow and sloppy
Quick drive through service
Timmy's is always a favourite, expect double check your order... they have missed a few items on a few occasions.
Not sure why but they are so slow taking care of the walk in customers and they bring out this new card thing and don't have the cards to hand out.
Good soups and many options available
I like the Tim Hortons
My kid works here, she's awesome
Staff was rude to me when I returned the wrong wrap to them and asked them to make me the right one. They told me that they don't make a farmers wrap. I told them they do at all locations in Edmonton....apparently no so in Whitecourt lol
Superb coffee and food stuff!
On the highway, quickest drive through, friendly staff
Friendly service fresh timbits!!
I didn't like it They are understaffed in the morning and the wait too long to be served from the breakfast menu if you're going to work. It is inconsistent so hard to plan around.
Way too congested. Typical coffee and tea
very nice place..fast friendly service... sometimes people stick around too long but I would have to stay around longer to say for sure!!????
Good french vanilla
Slow
They are supper fast at the drive thru in the mornings
Went today for the breakfast saw one of the customer not wearing MASK not maintaining social distancing after all this STAFF still serving the same customer ignoring all the guidelines of Alberta government and health not feel safe to go there anymore because of these people we still stuck in this PANDEMIC. Totally unprofessional staff.
Absolutely horrible, they got my order completely wrong, I was missing half of my order and I had to pay twice. Aswell they were extremely slow. This is not the first time this has happened either. I can say i will not be returning here anytime soon.
Disorganized and waited forever. Then they gave my son the wrong wrap. By the time we received our food he was so hungry that he ate the wrap anyway because he didn't want to wait anymore.
Nice
Been going to this coffee shop for over 12 yrs, never had a service problem til today. A very young female person decided to accost me about my NOT wearing a mask, for I have a non-visible medical condition. I choose to NOT answer her rudeness (as it is my right) so she went off in a tirade saying I had NO RIGHT to ignore her and she had all RIGHTS to refuse service. There were 5 happy people sitting talking without masks meanwhile this young girl was ironically harassing patrons w/o masks. Next visit I will video record my experience in order to warn my over 10K social following. So I rate this shop: one star out of 5.
Average coffee as usual.but a staple in society
It's a tim Hortons. Nothing unique here
Got to have my coffee
Fast and good variety.
Very pure service ,rude ,snoty i would weack amed it to anyone
Always good ????
Coffee
Really bad experience. No stars. Every time I have gone to this Tim Hortons they are out of something. Today it was no different. Tried 3 times at order kiosk. Out of 2 things. Got to window and after waiting quite some time they came and said they were out of what I had ordered so refunded our money. Did not give us option to order anything else. Needless to say the long line up behind us were not happy.
Fast drive through experience
Fast and friendly service
Great coffee, fast service, clean inside and washrooms but a bit too fast as it feels like an assembly line.
Didn't get my order right!
Come here often. I just wish all Tim Hortons employees would handle the lids properly so they are not always touching the part we drink from with their hands.
Can't say enough about Timy's
Steak breakfast sandwich had a piece of rubber beef that covered one third of the egg. Had to wait for it as well as drive through patrons get priority as always.
Slow in the mornings
So I ordered the new chicken sandwich here. Very tasty! BUT, unfortunately I received "low quality" lettuce. If it wasn't for this, I would have given this Tim Hortons a higher rating. Usually they are better than this.
Good training staff
It was pleasantly well actually customer service today which can be a bit tedious in the mornings at this location the Prince Charles and Lincoln at some of the employees I don't believe our morning people but today was good great job Tim Hortons employees keep up the great work
Meal type
not to fancy
Ok I get it. Orders are wrong sometimes- I've worked at Tims. I don't know if I just have the worst luck ever but my order is wrong more often than not. And all I order is 1 coffee with 2 milk! I just got a coffee with maybe 1 milk with the "2" on the lid scribbled in afterwards in a different writing. So they knew they messed up and just tried to pass it off. Ugh.
Slow service but friendly
Always out of something but otherwise good.
Donuts were a day old
Standard Tim Hortons. Very busy but it's the only one for probably a 100-150km radius.
Don't know how to listen ask for ice water gave me water no ice got my entire order wrong
There doesn't seem to be any work ethic at this location. One should not have to wait 20+ minutes in a drive through line. We waited over 5 minutes just at the speaker while they only took the other speaker orders one after another. Very unimpressed! It's called fast food for a reason
Good service.
Chicken sandwich is tough. Didn’t expect from tim horton. Very disappointi..
Always good
I was traveling through Whitecourt and stopped at Tim Hortons and got some of the worst breakfast sandwiches I have ever ate. The eggs were uncooked, sausages were cold, the biscuit wasn't toasted, and the cheese fell onto my lap before I even took a bite.
Love it!!!
Insanely long wait in drive through. Good drink.