Reviews of Alexander Yan Dr (Doctor)

Jessie Sutherland-Carruthers

I have yet to get my appointment. I received an appointment that I needed to change. I left 3 voicemails over 2 months, the third voicemail (I was not impressed and demanded a callback) was finally returned. I received a voicemail on July 12th unrelated to my callback saying they were closed Fridays and my appointment was moved to the same week one day earlier. Today, I managed to answer the phone when I got a call back. The receptionist was incredibly rude, she told me my appointment was in October and she'd left a voicemail to that regard. When I confronted her on this very obvious lie, she became agitated and upset, arguing that she'd left the voicemail already. I pointed out I'd left the message on the long weekend and this was her first reply to that. Not sure how the Doctor is but things aren't looking good.

Carsten Schwark

I have nothing but good things to say about Dr Yan. He listens to my concern and constantly communicates with my family doctor. I needed a orthopedic surgeon and my family doctor refered me to somebody. Dr Tan saw this on my file and told me that's the wrong doctor for what I need and he gave a different referral. Some here are complaint about the receptionist. Well it's 9:30am on a Monday morning, I just called to make an appointment for a flare up. She answered the phone after the first ring and scheduled me in for Thursday if this week. That's pretty good in my books.

AM L

Excellent doctor, appts. are always on schedule - no waiting time - very professional and knowledgeable -

Laura McDonald

They had to cancel my appt 3 days before and now won't get back to me to reschedule. I waited months and months for this appointment. Super unprofessional .

jennifer manklow

Was very personal and answered every question as well as asked me completely about my entire life history.