Springbank Dental Office failed to bill my insurance (Ontario healthy smiles) which covers minors in a low-income family in Ontario. after first calling me to explain that they have not worked with Ontario healthy smiles before and that they were unfamiliar with the billing process they suggested that I call OHS myself and attempt to resolve the billing issue for them. when I gave OHS a call I was told that they don't work with the patient and to let my dentist know that they will have to follow up with them to resolve the billing issue. called Springbank Dental Offices and explained to them exactly what I was told on the phone, they reassured me that they will take care of the issue at hand and get back to me. Today I am receiving calls from collection offices harassing me (a minor in Canada), screaming that I owe money. I am beyond disappointed with the service I have received, never would I have gone to get work done if I would have known that the cost of dental work there is a 7 year hit on my credit report. I am beginning my adult life in collection thanks to the poor effort made by the workers at this business. from not properly knowing how to bill OHS, to not calling me to explain that the next steps were to send off my bill to collection. In conclusion, Springbank Dental Office has stained my credit report. and have shown to me to be irresponsible when handling anything billing-related.