You will be able to see all the opinions of people like you who consume the products of Alta Dental Studio (Dentist) in the area close to Vancouver (Canada).
Nowadays the firm receives a score of 4.9 out of 5 and this rating has been calculated on 127 reviews.
You may have noticed that it has an average rating is virtually the best one, and it is based on a very large number of feddbacks, so we can say that the evaluation is very credible. If many people have bothered to leave their opinion when they are happy, it works.
You know that we do not usually stop to put feddbacks when they are good and we usually do it only if we've had a problem or incidence...
This Dentist corresponds to the category of Dentist.
Very polite professional staff. Been cleaning my teeth here since I was a small child. Gives good review about yoyr teeth's health
By far the best dental experience I've had (And I've spent quite a long time in the dental chair!) The team at Alta are incredibly friendly and welcoming, and take the time to explain the processes, and why you may need x, y, and z done. 10/10 would recommend, I wish I found them sooner!
Amazing team here.
Had my second checkup and cleaning with Alta Dental. Great experience! Friendly and prefessional staff, as well as brand new anamazing space.
Kingsway Knight and Dental Centre offers excellent care for your teeth. Friendly staff and respectful. People generally don't like going to the dentist. But I found that the staff here make it as pleasant as possible coming to your dentist and keeping your teeth as healthy as possible. I'd highly recommend them if you don't have or are looking for a dentist. Dr. Cheung and his staff are knowledgeable, respectful and super friendly. Five stars!
This dental office offered me service beyond excellence the I moment I walked in. Angela, who serves the role as dental hygienist, performed what I consider a very thorough cleaning and x-raying of my teeth and gums. She put great effort into ensuring that the procedure would be as close to painless as possible. As well, Dr. Liu took the time to conduct a methodical examination of the overall health of my teeth. In addition, to top it off, Elaine, who was the receptionist on duty that day, worked out all the payment details and also carefully scheduled my next appointment—making sure that it would be convenient for me. All in all, a great visit for sure as the fine folks here all did their jobs admirably. Will most definitely be coming back here for any future dental services. Absolutely recommend this place to anyone who is in search of a great dentist that will look after their dental needs with the utmost care. A truly well-deserved 5-Stars from my point of view with regards to their work and level of service. Simply exceptional.
Today I came in for a long overdue cleaning and checkup. Initially, I was very nervous and prepared to hear the worst about my dental health. However, from the beginning of my appointment to the end, I had an amazing and comfortable experience. I was greeted by the receptionist, Elaine, who was very sweet and booked me a spot the day after I made a booking. My hygienist, Angela, was really welcoming, friendly, and knowledgeable. I was able to tell her about all my concerns about my dental health and get lots of advice from her. My dentist, Dr. Liu, was also very informative and told me everything I needed to know about the current state of my teeth. Overall, I am beyond happy that I still come to this dental office. I've been coming here for as long I could remember! I'm excited to see the staff once again in 6 months for another checkup and cleaning that's *not* overdue this time :) Thanks again!
I haven't come in for a checkup at a dentist for a while, but my brother recommended me here saying he had good experiences there. I learned a lot about how I should be taking care of my teeth, getting recommendations for what I should get in terms of toothbrushes and aligning my teeth. They're very friendly and always made sure that I was feeling comfortable.
Very friendly and professional, highly recommended! :)
I booked an appointment here for the first time and it was a great experience. The staff were very helpful and made me feel welcomed. The office had an overall positive, fun vibe which I haven't experienced at a dentist office before.
Very friendly staff and good service in old building. Kid friendly waiting area, very clean washroom. I once had to reschedule an appointment because they were running late, but every other experience has been positive so far that I did not mind.
I visited this dental once months ago. because i wanted to find another dental that is closer to me. It was very disappointing. 1. they secretly charged me a full checking price which only available once a year for my school insurance, but they only just performed a X ray scan!! Me and my old dentist figured that Because my x ray insurance quota was used in that year already, so they had to charge me a full checking price after the service so that i can claim my insurance!! But before my visit, they did NOT tell me my x-ray quota was gone for that year although I have asked them twice!! Until I went back to my old dentist, he told me Alta had charged me a full scan service, which they shouldn't have, because they did NOT perform the full service!!! And Alta DID NOT inform me that they have charged me a full checking price on my insurance when I paid the bill!! 2. when my dentist called Alta to request my x-ray, they promised that they would send it, But guess what, NEVER! My dentist never gets the x-ray record from them. 3. They were very forceful on convincing me to get all 4 of my wisdom teeth out at the same time!! which they can have less work, and what's more irritating is that when my old dentist checked back on my teeth, he told me they are NOT supposed to ask me to remove 2 of my wisdom teeth, because in my situation, I need them to match and bite with my lower teeth. But luckily, I did not revisit Alta to remove my teeth after the x ray. I will NOT recommend this dental clinic to any one, I don't think they are ethical or professional in what they are doing. Trying to act like a hotel service Does NOT work in health service!! I feel scammed even just 1 visit!! Can't believe what they would do to other clients...And their price is higher than the average cost of comparing with my previous dental clinics and my friends'. They even constantly sent me text message to ask me to write a 5 stars Google review for them , well good luck!!
Everyone from the dental centre was nice and friendly. The receptionist welcomed me following with my name right when I opened the door. Angela, my dental hygienist, was gentle on my teeth and kept me accompanied throughout the whole appointment. Overall the experience was exceptional. I would recommend this dental centre to my friends and family.
New in town, found Alta dental. My dental hygienist and doctor were both very professional and and took this time explaining things and doing a good job. I came in for a regular semi annual check up/ examination. Having lived in many cities in North America and having been to many dental clinics, I would recommend Alta.
I took my toddler for her first check-up it went great the dentist was awesome with her.
I have been seeing Dr. Cheung for over 20 years and the team have always been friendly and professional. Regular check ups by the hygienists(Angela and Karlene) are nice. This is a great dental office and they also offer invisalign.
the reception are very parent.the doc is very nice!
Probably the most thorough dental experience I've ever had. The team at Alta was exceptional! Everyone was courteous, knowledgeable, friendly and took the care / time to ensure my teeth were well cleaned and that I knew EVERYTHING that was going on inside my mouth. Their facility is modern and clean, with extra precautions occuring to ensure a COVID-safe environment. I am very happy to have transferred my dental care to this team and would recommend anyone who is looking for a new dentist to call the team at Alta Dental Studio!
I have been here for quite a few years and can personally vouch for their professionalism and expertise. They have very friendly staff and are highly knowledgable in their medical recommendations. They also speak multiple languages if that is important to you. Very proud to call them my dentists!
The most professional dental service I ever have, so far. Thank you @altadental for such a great job.
Super friendly staff! Overall great experience ???? Will definitely come back for future appointments.
The staff and employees work together cohesively to create a thorough and complete experience. Facilities are modern and comfortable which adds a nice touch. Craftsmanship and care in my cleaning exceeded my expectations. Parking at tnt is nice.
I went for an invisalign consultation and the dentist was professionally thorough and brought up other issue for me to consider before I make my final decision. And the hygienist sessions have been great. There were no pain yet teeth are refreshingly cleaned. And the staff is friendly. I highly recommend this Alto Dental Studio for your next dental visit.
Only been there once to see what the doctor says about the dental problems I'm having. Seems like a nice clinic. The receptionists were nice and the doctor was nice and caring.
I’ve been going here for as long as I can remember and I highly recommend this clinic. The staff are very kind and caring.
All the people who work here are friendly and professional. They maintain a comfortable and professional atmosphere which really takes away some of the stress of dental work. As someone who has had negative experiences with dentists in the past. I am somehow looking forward to my next dentist visit.
Had to get a filling. The entire experience was a positive one. The staff was amazing! Dr. Liu was very kind and completed the procedure in a very timely fashion. Karlene, the dental assistant was wonderful. She helped to make me feel very at ease. I've finally found a dental office I'd recommend to others ????
The staff here a very friendly and courteous. Eva was very kind and patient with any questions I had regarding my dental health and she was very gentle.
Very kind and professional staff. Wonderful service! I would recommend this place! :)
Great, friendly and very professional staff. I recently got all the 4 wisdom teeth removed and the recovery is going super well. Highly recommend!
Dr. Cheung has been my dentist since I was a kid. He would talk to me and crack up jokes because he knew I was scared. Now that I’m older, I feel comfortable whenever I go in for my appointments because I know he will make sure that I’ll be okay and that everything gets done smoothly. Kristin has been assisting Dr. Cheung for the last couple appointments I had and she’s amazing. She makes sure I’m okay and also informed me on what to do after wisdom removal. Elaine, the receptionist, was able to put me in after I was worried that my stitches came out. All the staff members are really friendly and caring.
Best dentist in town! Been with them since a baby and they are the nicest and easiest (and only) dentists I have ever been to. Direct billing to insurance so you don't have to make your own claims, caring staff and the work is absolutely superb.
I dont like going to the dentist period. But this changed my view on dentist hands dowm. When i got there they are already aware of who i am my time appointment they are on top if everything. The staff, dentist, hygienist everybody working there is superb. The facility is clean top of the line and the their work is excellent. Also they sent me a birthday greeting before my appointment.. they will permanently be my dentist now. Thank you .
First time I met Kristin, I already felt comfortable with her. I like her jolly character. Yesterday, was a great cleaning visit! Thanks to Dr. Liu and Kristin!
Best dentist i’ve ever been to , they helped keep me in the loop on what was happening the whole procedure. I’m usually very anxious for dental appointments but the staff at Alta made me feel right as ease. Thanks for the great service I will see you soon!
Have been coming to this place for over 20 years and the service was always excellent!
Nice relaxing experience despite having dental work done. This place is really really clean with modern dental technology. When I checked my estimates and invoices, the fees are on par with the current BC dental fee schedule. They provide comfortable headphones to watch Netflix so I can relax. All the staff are very knowledgeable.
First time visiting Alta Dental and I’m extremely impressed with their service from the moment I walked in. Karlene gave the clients the warmest greetings and was very attentive. Angela was very caring and patient in educating me the proper way to use the electric brush and proper flossing technique so that my gum recession doesn’t worsen. Fatima was very patient and knowledgeable at explaining different procedures what she will be doing for me. Last but not least, Dr Soo is the most attentive and caring dentist I have ever met. She truly wants the best for her patients and she will go above and beyond for you. Thank you to all of the staff at Alta Dental! I will for sure be back for my semi-annual visits!
Cute people has friendly personalities and Angela my hygienist definitely proves that saying! The staff is also fantastic.
The staff is very friendly and informative. Amazing dental work throughout. Overall environment far above comfortable. Strongly recommended!
You can expect top-notch customer service here. The staff is awesome - super friendly and helpful. I highly recommend!
(Translated) I have been washing teeth at this dentist's office since 2000, filling my teeth for almost 20 years, which is great! (Original) 我从2000年开始就在这牙医诊所洗牙,补牙, 差不多快20年了,非常棒!
Very courteous. ????
Great clinic with very attentive staff. Angela did a fantastic and thorough job of my refueled cleaning! Thanks again:)
Ultra modern dental clinic and super nice staff
All the staff are very friendly. Dr Liu is highly skillful. He answered my questions patiently and did my filling fast and perfect. Highly recommend this clinic!
I was incredibly nervous about a wisdom tooth extraction, and all the staff were calm and supportive. Dr. Soo’s nerve block was perfect, I didn’t feel a thing and I cannot believe how quick it was! I don’t intend to ever have another dental extraction but can certainly highly recommend this team to others.
Despite my concerns about my appointment the peeps at Alta were very attentive and caring about my comfort. They constantly checked on me to ensure I was ok. Thanks to Irene and her team!
From regular cleaning to replacing a crown, everyone here makes sure that I am taken care of. The staff are professional and friendly, always making my visits a pleasant one.
Brought my 4 years old son there for a very last minute appointment because of his fall and his front teeth was a bit bleeding. It’s was our first time there and the staff there are very friendly. Even though my son was scared of the x ray, they didn’t push him to overwhelm him.
I've never had a bad experience here! The staff are very flexible and accommodating, and I trust their expertise.
I've always been uncomfortable at the dentist but through a friend's recommendation, I found myself at Alta Dental Studio (formerly known as Kingsway Knight Dental). I went to my appointment with my partner and we were immediately greeted by Karlene, the receptionist. She is super bubbly and friendly, and quick to service us! I also noted that she had really strong product knowledge too! My partner went straight to Dr. Liu, and because I was only scheduled for a cleaning, I was called in promptly by the hygienist, Angela. Her chair-side manners are very professional and patient care is extremely genuine. You can tell she really cares if you're feeling comfortable or not by periodically asking if you're doing okay, especially if she notices you shifting in the chair. Upon completion of my cleaning, I was greeted again by Karlene to talk about our next appointment. I greatly appreciated how prompt the entire appointment seemed, and I am looking forwards to seeing the gang again in 6 months' time!
So grateful to Dr. Cheung and the staff at Alta dental for taking care of me today. I called them in the morning with an emergency, having never been there before, they saw me the same morning and I was treated so well. I was in unbearable tooth pain, hadn't slept or eaten in days, high fever, just a general mess. He was very sympathetic and caring and it made me feel less embarrassed for crying in his office. The tooth needed to be pulled, I knew it would be a painful experience because of the infection but I couldn't wait, I needed it out of my face. He was efficient and quick, very professional and the hygenist was wonderful. It made what could have been a horrible ordeal at a lesser dentist's office bearable and such a huge relief after it was done. I'm so glad I was recommended to them and highly recommend this dental office to anyone who needs a caring and professional staff to take care of their dental needs.
Dr Lui and his staff is super friendly, & efficient! Angela and Winnie are great standouts for being personable super friendly and knowledgeable. On this visit, Winnie was super informative, friendly, outstanding & had light hands that I didn’t feel any pain! Thanks Winnie & Dr Andrea Soo!
Very friendly staff and efficient! Great with the technology and reminders/updates of your appointment.
Reception was clean and professional. Making an appointment was easy. They had called to do pre claim inquiry before my appointment so I kne whow much I would have to pay. The dental hygenist, dentist and assistant all answered my questions with great details and with multiple options. It was nice to have the option to watch tv while getting my teeth cleaned as a distraction. The time estimate I received for the appointment was also accurate. I didn't have any major dental work done yet but I recommend it for thoroughness, cleanliness, and accuracy.
Very professional and friendly service :)
The hygienist there is great and Dr Liu was very informative. Gave me lots of idea how to care for my gums and teeth.
I came for a regular dental checkup and clean. Service was great and very professional. The dental clinic is located upstairs with helpful receptionists. The hygienist and dentist were polite and quite friendly. The cleaning procedure did not feel clinical. Instead it was a very comfortable and easy atmosphere where I could relax. The hygienist was extremely nice and had an upbeat attitude. She also provided a complimentary warm moist towelette and a cute goody bag. I would recommend for a friend.
I'm very happy to choose this place for my teeth care. They are super professional and welcoming, their customer care level is beyond my expectation. Highly recommend this place to anyone considering get teeth work done ????????????
They are super friendly, helpful and professional. I will definitely come back :D
I chose Alta Dental because it was quite close to where I live and the reviews on Google looked good and legitimate so I decided to give it a try and I couldn't be happier with the result. Absolutely everyone at the clinic is extremely professional and courteous. The clinic looks brand new and all the rooms and equipment are modern and clean. Thank you, doctor Ng and team!
Nice people great service
I had a very good experience at Alta Dental starting with the receptionist Elaine who was very pleasant. Karlene, the CDA, was very outgoing, patient, most helpful and a joy to be around. Dr Liu was very friendly and knowledgable. He made me feel very comfortable, at ease and answered all the questions that I had during my appointment. I was very happy with his work. I had Angela as my hygienist when i went in for my recall appt last time and she did a wonderful job cleaning my teeth and was very professional in her work.
Great customer service by the reception team! :) The dentist and hygienist were both very professional, thorough, and compassionate. Loved that you could watch a movie during your procedure, helps to take your mind off what’s going on. The practice itself is very clean and has a modern feel. They have high tech equipment to offer you the best possible treatment. Would very much recommend this practice for all dental needs. :)
Super nice staff! Thank you Alta Dental! ????
This was my first visit to Alta Dental. Professional, clean environment and the entire team was friendly and knowledgeable. Highly recommended.
This dental clinic is very friendly. The service is like a family. Everybody is always welcome and try to help out and check and confirm with the insurance before the appointment that we get covered. My family member are using this clinic since the old location until they moved to this new place. But I’m very happy, all staff and doctor are the same team. Thanks to... Karlene ELaine Vivian ( forget her name , probably retired) Love there service very much.
Fantastic staff members! Dr. Andrea is lovely and highly skilled. I highly recommend.
Recently, I visited this clinic on two separate occasions. Once for a teeth-cleaning procedure, and once to replace some old fillings. I left feeling very happy after each time. The service was fantastic, as Dr. Liu, Angela, and Karlene all took it upon themselves to ensure that I would be treated well. All were extremely professional in their duties. Equally as important, they were also very courteous and friendly towards me. Dr. Liu both examined and repaired my teeth to perfection. He also made sure to fully address any issues and concerns I had regarding the condition of my teeth both pre-procedure and post-procedure. Angela, the hygienist, was very careful in cleaning my teeth. She did her best to be gentle in her work, so as to reduce the amount of pain I would feel while my teeth were being scaled and polished. After cleaning my teeth, she provided me with a warm, moist towel for me to comfortably sooth my lip area. As well, she gave me an oral health package which included a toothbrush, toothpaste, and dental floss. That was a very kind and thoughtful gesture. Karlene was excellent at assisting Dr. Liu during the procedure to replace my old fillings. Even more so, she performed well when it came to handling the administrative portion of my visits. She ensured that the insurance company would cover the vast majority of the costs associated with both the teeth-cleaning and filling-replacement procedures. Ultimately, this greatly reduced the amount I ended up having to pay out of my own pocket. Her helpful and cheerful attitude certainly made both visits here all that more pleasant. Overall, the level of service offered on both occasions was fabulous. This place is just awesome. Looking towards the future, I will most definitely continue to trust the fine folks at Kingsway Knight Dental Centre to look after all my dental needs. Therefore, I strongly recommend Dr. Liu and his team to anyone in search of a great dental clinic.
Switch to this dentist clinic in mist of Pandemic, because of the state of art Reno machine and surgically air cleaner. Dr Soo was good, knowledgeable. Two large screens show problems of my teeth in front of me, illustrative and real time. I am very satisfied with my experience and will definitely recommend.
Winnie is an awesome dental hygienist and really made me feel safe in the facility, especially during this time! Alta dental is very aesthetic and modern. I especially liked having the TV above.
Extremely warm staff, felt super comfortable, known and taken care of — and my teeth are in better shape!
Dr. Cheung has been my dentist for more than twenty years. He has very friendly staff and is always very professional. Highly recommend!
I've been coming to this dental clinic for a long time since the old clinic, everytime I come there all the staff are really nice, friendly and have excellent service.
I went into this clinic for a teeth cleaning procedure and came out more than satisfied. Their level of service was truly first-rate. Dr. Liu, Angela, and Karlene all went out of their way to ensure that I had the best experience possible during my visit. They all exhibited a high degree of professionalism in their work. They were also a very friendly and polite group, which made it all that much better. Not only did Dr. Liu perform an extremely thorough examination of my teeth, he also took the time to address any concerns and issues I had regarding my oral health. He was very patient in listening to and answering all my questions. As for Angela, the hygienist, she took great care in scaling and polishing my teeth. Along the way, she tried her hardest to ensure the level of pain I felt as a result of her actions was kept to an absolute minimum. Hence, the gentle manner in which she scaled and polished my teeth. She even took the time to demonstrate the proper technique in which to floss my teeth. At the end, she gave me an oral health kit which included a toothbrush, tube of toothpaste, and some dental floss, which was certainly very thoughtful and nice. In addition to that, Karlene, who served the role of receptionist on that day, was more than helpful in looking after the administrative side of things. She did her best in ensuring my insurance would cover the costs of my procedure to a maximum, so as to significantly reduce the amount I would have to pay out of my own pocket. She was also very flexible when it came to scheduling my next appointment. Her easy-going and helpful manner wrapped up what was an overall pleasant experience. All in all, the service provided was beyond excellent. I will surely continue to come here for all my dental needs for the foreseeable future. This place is a real gem. Thus, for anyone in search of a dental clinic, I would strongly and most definitely recommend Dr. Liu and his team as an option.
Alta Dental is a great dental office. Great location, lots of parking and a bus stop right in front. From the receptionist to the cleaning, they are professional, courteous and knowledgeable. Karlene is a wonderful person to deal with and all registration, appointments and payments are done quickly and efficiently. Angela is a fantastic hygienist. She makes the time fly by with hilarious stories and a great personality; I almost forget I'm getting my teeth scraped with a metal object. LOL! All kidding aside, Alta Dental is perfect place for new patients or people looking for a change from their current practice.
Great environment and staff.
Dr Ng and Christine are very professional. The service is great and they actually take their time to explain what’s the situation. Kudos to the receptionists as well!
I went in with a horrible toothache. I had not been able to chew for a week on that side of my mouth. I was pretty scared but the only part that hurt at all was the needle to numb the location and that was only bad because i had left it so long. (pro tip: don't wait ) The dentist was very knowledgeable and precise. He was not fussed at all to have to pull that tooth out. He gave me the option of saving it via a root canal but i was totally done with that tooth by the time I got there. An hour or so later I left minus one tooth and some infected mouth material and did not have ANY more pain. Even when the freezing wore off! They gave me a syringe and some after care stuff and i have to confess something a little weird. There is a particularly odd pleasure in using a syringe to push warm salt water into the hole where my molar used to be. It's like scratching an itch you didn't know you had. I would definitely recommend the experience as a part of a full life. You don't want to have to do it too many times , but, like buying cream of tartar, once is okay.
Alta Dental Studio was a great experience. I haven't been to a dentist in so many years, got a gum infection last night and just found them randomly. Totally professional and all the ladies who worked there were very kind. The studio was very modern and comfortable...I found my new dentist!
They were very gentle staffed and very understanding, made me feel safe. Non of them were every aggressive or never had attitude. The staff all around awesome ppl to go and feel safe to get any kind of dental done.
Formerly known as Kingsway Knight Dental Centre for over 20 years, Alta Dental Studio continues on in the footsteps left behind by the well-established former clinic. Now in operation for almost 2 years, Alta Dental Studio has taken what was of Kingsway Knight Dental Centre and essentially revamped the operation. With a new doctor and some new support staff, plus changes undertaken to modernize dental procedures, they offer a wide-range of dental services to look after the specific needs of each and every patient. The team there exhibits top-notch professionalism and care into every single procedure carried out—all in a safe, clean setting. On top of that, they are exceptionally courteous and kind, which brings comfort to patients during each visit. But most of all though, they are simply dedicated to providing the very best in dental care. So for anyone who is looking around Vancouver in search of a trusted dental practice, definitely give the fine folks at Alta Dental Studio a try. Highly recommend them.
Nice service and good advices from dentist and hygienist. Well deserve 4 stars.
Very friendly and helpful staff who go out of their way to make it easy for patients.
Very friendly and accommodating staff which made the experience much more enjoyable and relaxing; I highly recommend coming here for your dental needs/care.
Called in after cracking my tooth! Needed fast service and they had me in within the week, fixed my tooth up and it feels better than how it was before it even cracked!! Definitely recommend, very friendly and Karlene was super sweet and caring! Called me the day after just to make sure I was happy and that the tooth felt fine! Will DEFINITELY ave returning:)
Best dental I've ever been to
Great staff and dentists
I was extremely nervous before and after my wisdom teeth extraction. However, the dentist was amazing and it has been 5 weeks since the extracting with no complications so far. The area was constantly cleaned and disinfected.
Friendly staff and very informative on oral health.
They allow the option to book appointments via website, and receive email reminders instead of phone calls. The patient sign up form is on a tablet. They take digital X-rays. They can email receipts instead of printing. All this to say; they're at a modern tech tier, which makes them stand out from every other dentist I've had. Everyone in the office seemed like they knew what they were doing. The dentistry was quick and efficient. Didn't get any unnecessary procedures recommended. I would highly recommend.
I've been coming here since I was in elementary and that time I was with Dr. Cheung. He now retired and I'm still here with the other doctors because every else is still very professional and they do their job well. Also all the staff were really nice and helpful.
very nice doctor and very good service.
Very friendly staff, and quality service.
I live around this area so I saw them everyday and decided to be new patient. I would say all the staff are friendly and willing to help you. They're good at follow covid19 protocol , everything is clean and well organized. The infrastructure is also new and modern.
Considerate, kind, proactive and pleasant. I have had nothing but a fantastic experience with Alta Dental. From the proactive approach of getting benefits information prior to the appointment and notifying the provider(s) before my appointment so there was not hang ups on what was being covered to being very kind, considerate and careful with their COVID-19 protocols as well as being very gentle, calming and comforting during procedures to ensure I was not in any discomfort as they worked on my teeth. I could go on further but I’d just say, go see them for yourself, you won’t be disappointed by their client care and management.
Service is attentive to details, what else can you ask?
I'm rating this 5 star. For these reasons friendliest staff. Welcoming unnecessary work isn't done try to accomodate your schedule. They make. Perhaps a not so fun thing to. Do. Make it. Quite an enjoyable experience.
Angela was very professional and personable! Great experience!
I've been coming to this dentist for over 10 years. Every experience has been a positive one. The temporary pain of the dentist is very manageable. I always feel safe and secure. The dentists and the nurses make me feel at home. Cleaning and fillings are enjoyable for what they are. Great skill in procedure. Everyone answers questions very nicely. I enjoyed the exorbitantly polite reception and feedback. They are very experienced in coverage programs like student insurance. It was not a hassle in the least to claim my coverage. Their text and phone lines are very helpful. The customer service they offer is unparalleled. The waiting area is very spacious and I enjoyed it as a young child. I always feel great after coming here. Highly recommended to anyone - family or solo.
Most recently, I scheduled an appointment here for a teeth cleaning procedure. After it was all said and done, I most definitely can say that I made the right choice in coming here. The reason is simple. They provided me with first-rate service, while exhibiting an extremely high degree of professionalism in their duties. For starters, Kristin performed a soothing, comfortable cleaning and polishing of my teeth. As well, Dr. Liu did an admirable job in conducting a methodical, but gentle, inspection of the health of my teeth and gums. In addition to that, Elaine was more than helpful in working out payment details and scheduling an appointment for a future visit. To top it off, despite not having been worked on by Dr. Cheung on this day, he still took the time to chat with and check up on me to see how I was doing, which was very considerate of him. In the end, my visit was for sure a most pleasant experience. Very nice indeed. Can say with certainty that I will keep coming back here for my dental needs. Also, I would totally recommend this place to anyone who is in search of a dentist in Vancouver, but not sure where to go. Keep up the great work Alta Dental! You're awesome!
I've been going to this place since I was a kid. Everyone there is really friendly. I never understood why kids are so afraid of the dentist. Maybe it was because they never went to this dental centre haha.
The staffs are friendly, professional, and courteous. Great system to remind you for check-ups. The hot towel they give you at the end is a nice touch.
(Translated) A very pleasant and warm dental experience. Hygienist Angela put on cool goggles for me, communicate life, explain symptoms, wash teeth carefully and comprehensively and delicately. During the process, I was constantly reminded to tell her if there was pain. Oral Rinse and wet hand towels were already prepared. Toothpaste, toothbrush and dental floss are very considerate. Dr. Jason Liu is also very friendly and patient, and the inspection is very careful. According to the dental film and the multi-angle comparison of color photographs, the recommendations and the next practical treatment plan are given. This is really a warm and responsible environment. . Unlike a clinic that I have been to before, the experts did not interact with the patient. After the inspection, they arranged to wash their teeth three times in a row. Even their Hygienist was puzzled. My tooth is not so dirty and there are missing teeth. How to wash it? ? (Original) 一次很愉快温馨的看牙体验。Hygienist Angela给我戴上酷酷的护目镜,交流生活,解释症状,洗牙认真全面手法细腻,过程中不断提示如果有疼痛告诉她,末了漱口水,Oral Rinse和湿手巾早已备好,再赠送牙膏,牙刷和牙线什么的,非常体贴。Dr.Jason Liu也很友好和耐心,检查非常仔细,根据牙片又加上彩色拍照多角度对比,给出建议并下一步切合实际的治疗方案,这里真是一个有温情有责任令人舒服的环境。不像我以前去过的一家诊所,专家与病人没有互动,检查完直接安排连续3次洗牙,连他们的Hygienist都疑惑了,我牙本没那么脏又有牙齿缺失啊,怎么个洗法?
First of all, I would like to say a big thank you to Alta Dental Studio, especially Dr Andrea Soo and her team for helping me overcome the obsession of toothache. I feel very satisfied when choosing Alta Dental Studio as a place to take care of my teeth. Everyone is very enthusiastic and quick to find the best solution for your requirement. I will be recommending to my family and friends the superiority of Alta Dental Studio. Wish Alta Dental Studio always better.
I finally found a dental office i really like. Dr Liu and his staff are very professional and we're great at addressing my needs and accommodating. They were very patients and kind and they tried their best to make me feel at ease. I definitely recommend them!
Staff are super friendly and they are very diligent in disinfecting every surface that has been touched and take many precautions to ensure the safety of everyone.
Very polite when you come in. They make sure you’re comfortable each step of the way.
This place is soooo nice, probably the best dentist place I've ever been to! It's very modern and clean. Everyone is super nice and professional and it's a very relaxing environment. They are definitely going to be my regular dentist now.
Really friendly place, I would talk about restaurants and such during my cleaning session, she was very friendly and made it a point to make sure I wasn't feeling any discomfort from the teeth cleaning. They've helped me fix a chipped tooth before and also helped me with removing one of my wisdom tooth that was cutting into my inner cheek (they were fast in helping me set up an appointment to resolve these issues) Very good in always making sure you get reminded of your dentist appointment. The dentist is very friendly and will give his advice and willing to listen to question or concerns which I really like. Thank you Angela for letting me know about the Dine-out event, maybe I'll ask my friend if shes interested in going to it or the places you written on the note for my birthday.
All of the staff is so friendly and accommodating. The dentist is very professional and caring. The hygienist is patient and really takes time to explain everything thoroughly. Definitely recommend this place!
Knowledgeable and friendly staff! Kudos to Karlene and Angela (Hygienists) for always making each visit comfortable and relaxing. Dr. Cheung has been my dentist for over 20 years. His calming and professional disposition are one of many reasons why I keep coming back. Dr. Liu, along with his gentle approach, is a great addition to the team there. HIGHLY recommend for exceptional dental service.
The staff are all very nice. The Doctor works very carefully and professionally.
"The new crew taking over this location are friendly, efficient, and listen to my concerns. I don't live anywhere near here and was only coming by because of the original dentist. Now after a few visits with the new bunch, I plan to continue the drive out to see them. It's true about it being hard to find good dentists; I don't plan to let a good thing go." That was my original review and after another visit today, I am happy to report that my initial review stands. There is no rush to get me out, careful attention was paid to some teeth sensitivities, and some nuances in my dental plan was clearly explained to me. The drive to get to the office is a real hassle, but it's one I have no hesitation with given the great service in return. Plus it was all the same people in the office; I like seeing familiar faces. ***Edit June 20, 2020: The new office is NICE. Same friendly front office, same awesome dental hygienist, new knowledgeable dentist. Really modern looking now. I even got to watch TV while reclined because the TV was mounted INTO the ceiling. All safety precautions were taken along with a surgical room grade air filter in each room. It makes it worthwhile for me to make the trek to see the dentist as I don't live anywhere nearby.
Doctors,hygienist and the staff are all awesome! They all do a great job that’s why I keep coming back to them.????
Very nice and comfortable clinic, high technology, knowledge staff and Dr. highly recommended!
I HATE going to the dentist (a fear that I always had) but this place makes the dental experience a lot more pleasant and bearable. It’s not the closest dental clinic from home but it’s worth the commute! Dr. Liu became my new dentist since Dr. Cheung is half-retired. I was very worried and doubted him at first because he’s so young! I’m glad I gave him a chance because he’s definitely my favourite dentist (I was with 2 other dental clinics and had 4 other dentists before). Dr. Liu is nice, professional, knowledgeable and cares not just about my teeth, but my feelings too! He would stop and give me a break when I’m too anxious or if something is making me feel uncomfortable. He’s also the first dentist to call and follow up on my teeth the next day! He truly cares about his patients! Shoutout to Karlene and Angela as well! They’re kind, caring and professional - definitely great assets to Alta Dental Studio!
Everyone there is very nice and professional. Theyre also very gentle.
I have had some of the best dental experiences at Alta. The staff there are always so friendly and offer really great advice/suggestions about how to keep my teeth in the best shape! Service is generally really quick (depending on whats getting done) and they have TV’s on the ceiling to watch during appointments!!! The office space is really modern and clean which makes the experience even better.
Very friendly and kind staff, the dentist was very thorough and I really appreciated all of the detailed explanations about the process and throughout the procedures. Everyone checked in often through every step to make sure I wasn't feeling pain and made it a really comfortable experience. My teeth also look and feel awesome and I'm looking forward to future treatment plans.
First thing comes to my mind is the friendliness of the service that makes you at ease in the dental office. The staffs are very accommodating for the requests made by the patients . In the coming new year hopefully there would be improvement for the dental office setup so both staffs and patients will enjoy their work and time.
Friendly staff and great service. Gave me helpful tips. Thanks.
Professional and courteous staff. I bring my daughter here and she thinks the staff are very nice.
Great customer service ..staff listen and attentive to patients Very good atmosphere once inside the clinic
It was my first time at Alta Dental today, I was referred by my friend to go here. All the staff in the clinic are super welcoming. I will definitely be coming back, it’s much closer than my old dental office and it’s super clean and everything’s new!
Had our family visiting the dentist few days ago. While I was getting my teeth cleaned, my kids was waiting for their turns in the front. Karlene kept the kids feel welcome entertained. When it's kid's turn,they weren't afraid to see the dentist. Good job!
Their new location is absolutely gorgeous and they've done an amazing job incorporating technology into their practice. But most importantly, it's the people (a special shout out to Karlene & Angela!) that make the experience enjoyable and keep you coming back, even after you've moved and their location is no longer convenient.
I consider myself blessed to have such a wonderful dentist. The staff are fantastic as well. Kirstin you were excellent today. Thanks kindly
This place is great! Service is quick and staff is super friendly
Wonderful and kind staff! I've been coming here since I was a young girl. It's been 25+ years of great dental service!
Everyone was super helpful and friendly. They made me feel at ease all throughout my appointment. They follow the proper COVID-19 protocols. They also took initiative to facilitate my claim to the insurance provider.
This is a really great dental practice. I have had appointments with both the dentists and they were both super nice, and explained everything. Their prices are also very good, and I was pleasantly surprised when I was having a filling done, and during the process my dentist realized the decay was more shallow than he had thought from xrays, and changed it to a fissure sealant and charged me only around 1/3rd of the quoted price. On top of that they are quite conservative in their treatment, and happy to watch any issues and offer preventative treatments like fluoride application to early decay, in order to avoid any future fillings, rather than jumping straight to drilling (which is what I have experienced with some other dental practices.) I really appreciate this approach and I find it very professional; I trust the dentists at this practice. Receptionist and hygienists are always really friendly and accommodating, and remember who I am. 10/10 would recommend.
This was my first time at Alta Dental and I absolutely loved it! I set an appointment for a check-up as I saw some stains on my teeth. The doctors took some X-ray photos of my teeth and pointed out so many problems I've been having. The service was incredible. All the doctors were very professional and cared for you at the same time.
It was a very nice experience with Alta Dental Studio, as I had an accident with my front teeth and they were able to help me very quickly after I called to make an appointment. The doctor was very skilled and I am very happy with the result.
Staff are wonderful :) . Made the experience relaxing . High end facility . Covid protocol was followed . Definitely recommended
I highly recommend Alta Dental, the facility is clean, well organized and high tech. From walking in I felt welcome and was attended to immediately, they had a short new admission form when was done on an iPad. The hygienist I had that did my cleaning was well educated and did an amazing join, I had no issues. They had all the tech needed for my needs and even more. The dentist afterwards was through and explained everything. All the staff was amazing, I actually enjoyed going. The only thing I didn’t love was that they do not do direct billing to your benefits, so you do have to pay up front. However they do fill out the forms and send in the claim for you, but depending what you need done you have to have the funding upfront.
The service was outstanding, happy to see an office client oriented
I had been a patient at Kingsway Knight Dental Centre for over 20 years 'till the present time. Dr. Albert Cheung was my dentist ever since until he retired. He was a very good Dentist, very friendly caring and so with his staff. Service is great. Every time I come to this place for treatment and check up there's always a warm welcome and feeling of comfort. It's still the same until now with Dr. Liu. He is very good and so accomodating. There was a time few weeks ago, I was going for a holiday. Two days prior on my departure I experience a terrible tooth ache and I was so worried that I had to call them and make an appointment to see my Dentist. And I was very glad that the receptionist arrange me a time to see Dr. Liu on the same day inspite of the fact that they were fully booked. Dr. Liu and his staff was so accomodating and patiently attend to my needs and did a root canal on my teeth. I was very glad and thankful to Dr. Liu and his staff that they were able to cure the pain on my my teeth. I could have suffer the pain on my teeth throughout my holiday if I did'nt have come and see my Dentist. Thanks to you all at Kingsway Knight Dental Centre. I would highly recommend this place to any one looking for a good dental service. God bless.
Such an amazing experience. I sometimes get bad dentist anxiety and everyone made me feel so comfortable. All staff members are so professional and friendly!
Great friendly experience. Angela one of the dental hygienist is very patient and attentive. Awesome place for all your dental needs.
Nice, open, and COVID free safe studio. All of the staff are very friendly.
A great place to have dental work performed. Staff is very friendly and kind.
The staff are fantastic and friendly. They really know what is best for you! Just ambiance is nice and i love the experience where I can watch Netflix while their fixing/cleaning my teeth.
Provide many good advice and options. Friendly and helpful people
Happy to see this new dental office open up in the neighbourhood. The reception staff is very helpful and friendly. The COVID protocol is well thought out at this office to maintain the safety of the staff and patients. Things are sanitized right after each client's use at the front desk. The dentist is very thorough in talking through her recommendations. It was great to get my teeth cleaned after many months.
Pleasant, professional, caring, meticulous!
Excellent experience, Was easy to book an appointment. The place was clean. Everyone was extremely friendly. Will definitely keep going back.
Been their patient for as long as I can remember. Their work is professional, and they know how to take care of their patients well being. Both Dr. Liu and Dr. Cheung are great dentists and are very good people to talk to. All the rest of the staff are welcoming and friendly as well.
I was very nervous about getting my four wisdom teeth removed but everyone was so kind and made me feel so much better before and after the procedure. Dr. Liu was so professional and patient - I really cannot thank the staff enough. Would highly recommend.
Excellent experience and service!
Dentist was personable and friendly. Explained things in an easy to understand way. Hygienist was gentle while doing routine cleaning. Experience felt safe as you could see their disinfecting/distancing measures.
Amazing. Always feel at ease. Complete confidence my teeth are professionally cared for. Thank you so much Kingsway Knight Dental!
(Translated) The doctors and assistants in this dentist's clinic are very enthusiastic and attentive. (Original) 这个牙医诊所的医生和助理服务非常热情周到。
Very professional n friendly
Friendly peeps, nice service, decent pricing.
They were attentive and nice since the first time on the phone. They kept my 7 years old son calm during the whole process and He loved it to watch the tv and didn’t complain at all about anything made it there. While I really liked the clear explanations through the procedures in my kids mouth and the professionals and equipments there.
First time there was very pleasant all the staff were awesome very nice want to say thanks and I will be back
I came to Alta Dental for an invisalign consultation. I was blown away by how welcoming and friendly all of the staff were. The office is modern, clean, and inviting. The equipment they used was top notch and very sophisticated. Dr. Irene Ng was the dentist I had the pleasure of seeing. Dr. Ng was professional but approachable. Candid and kind. I went to a few dentists for different opinions on my invisalign needs - Alta Dental was BY FAR the best. I will be proceeding with my treatment at Alta Dental. I am actually excited to go to the dentist now!!!!!! :)
Dr. Albert Cheung has been my dentist since I was a little girl. He is very polite, professional and funny. I always feel very comfortable whenever I go in for my appointments.
What a fantastic team! I have never had such an easy time at the dentist before. From the moment I got there Elaine was diligent, set me up and made me feel welcome; everything felt systemized and efficient. I really felt like the staff cared, and I had such a great time chatting with Angela, the hygienist and Kristen, the dental assistant! Dr Liu was very friendly and comprehensive in his treatment. Overall the team’s cohesiveness was compelling. I have nothing but good things to say.
The top reason I gave Alta Dental 5 stars is because of their professionalism. From Karlene at the front desk, my hygienist Angela, to Dr. Andrea Soo...Kudos ???? ???? ???? for them. They have high standard of sterilization control and safety-related practice. I like the way Dr.Soo explained to me about my dental health. I also like the simple design of the interior at the new location. Visiting Alta Dental Studio today was a wonderful experience!
Very good dental office, attentive, professional, reasonable rates. Thank you!
Received very professional n friendly services. I really appreciate the dentist who is welling to spend a few more minutes to inject the anesthetic , usually it is the most painful part of the whole operation ! Also the new clinic has provided the best equipments n structure in the market.
I would never recommend this place to my family and friends. I had my fillings done here on Feb 16 and Feb 23 2022. However, while I was still under the influence of the freezing drug, they sneaked an extra charge for a tooth which when later questioned they say I still owed them. I told them that as per my memory on Feb 16, I don’t recall the dentist ever drilling the tooth on the bottom right. However, today they showed me a photo of the before and after of what appears to be a dab of white on the bottom right tooth being charged. I have insurance coverage, and I’m not in the business of haggling for $28. But I do feel that if you enter this clinic, you do have to be careful whether they’ll perform an operation on your tooth just for the insurance money. While I do like the nurse and the dentist, I’m giving them a 1 star here for sneaking in the extra charge on to my credit card on Feb 23 without my awareness nor permission. Questionable ethic and would never come back here again.
This is my first visit to this office. Very impressed with the technology used. Dr. Irene Ng was very friendly and staff was very courteous. I will be recommending your office to my family & friends. Thank you to Dr. Ng & staff.
Friendly caring staff. I have been going for years and the new office is amazing. I created this Google account today just to send this message. Thanks to all the staff.
Great staff and amazing service! I went to their new location at 2212 Kingsway today for the third time and they gave me VIP treatment from start to finish. I've been going to Dr. Albert Cheung for dental services for years and he has now retired and has left the practice in good hands by all accounts. It's all brand new equipment and amazing protocols by the staff!
Awesome dentist awesome workers n good value
My first visit was amazing, everyone was very accommodating and incredibly nice!
I have been going to Alta Dental for a long time and they constantly provide excellent customer service and give helpful and friendly direction. Part of the reason I have been with them for so long is because of how easy it is to communicate with the staff. Staff always find a way to give you the best of their best. Definitely recommend to anyone of any age!
The centre had this friendly and calm atmosphere overall. Thanks to the staff's outgoing personality, time flew by faster than I expected for sure.
I am often worried about visiting new dentists as I have had some negative experiences in the past, fortunately everyone was very kind and helpful. All of the staff took their time to explain what was happening and make sure I was comfortable.
Since i was a kid, always the same quality service!
Angela cleaned my teeth and it felt like I had a dental.massage! Her hands are so light - she can be a surgeon ???? Dr. Ng is also very nice. Overall a great experience. Thank you!
My family and I have been going to this clinic for all our dental needs for more than 20 years. We continue to go back to this clinic even after we moved to Surrey because Dr Cheung is definitely one of the best dentists in Vancouver! He is professional and caring, he always takes the time to answer all our questions. All the staff is friendly and helpful!!
I have fear of needles and am always scared of getting any dental procedures involve injections. But, I am very impressed with Dr. Liu’ s skills. After a thin layer of topical numbing gel, I didn’t feel any poking nor discomfort around the area like nothing happened. Thanks to Karlene for always putting me at ease and making this visit a pleasant one.
This place has the nicest people
Very modern latest equipment.
The hygienist - Angela is very gentle and caring to her patient, and gives detail advice on flossing technique to help improve oral hygiene.
Great experience. The staff were very friendly and caring. They took the time to go over and explain the procedure and aftercare and ensured that I was informed and comfortable.
Very happy with the service and team made me super comfortable definitely coming back for all dental needs
I'm sorry, I have never encountered such a situation - I was not able to receive a full dental cleaning in just one single visit?! And they charged me for full and book me for an extra appointment and tell me it may cost another $250 depending on my situation. To be honest, I have my regular dental cleaning once a year in different dentists, and none of them would need me to visit them twice just for regular cleaning. They are normally able to finish my scaling in half an hour. But at Alta, I only had just about 1/4 of my teeth cleaned in 1 hour, leaving me 3/4 to be serviced. The person who served me is very gentle in doing her job, I can feel that, but if that efficiency would affect my payment then I don't think it's reasonable. Would you pay more than $550 for a regular dental cleaning? Is dental cleaning charged per visit basis or time-basis? If it is the latter then I was not being informed properly, nor I don't think it's the common practice. Another interesting thing is I also booked for a free Invisalign consultation that was supposed to be carried out right after the cleaning. I thought the dentist would go through my situation with me with the many x-rays/scans/photographs that they have taken on me. But she just communicated with her assistant and make the marking on their papers/system, then had the assistant walk me out to the receptionist who told me they would refer me to an orthodontist for another consultation. It would depend on whom they would refer me to and some, as the receptionist said, could be a chargeable service. Well, should the dentist at least explain to me my situation with the photos on hand, and why she would not able to help but send me to an orthodontist? I feel scammed. The numerous positive reviews are kind of marketing as they would send an SMS to ask for a review for their so-called 5-star service. Well, I guess, if I found them satisfactory, I won't hesitate to give them 5 stars if they want it (people tend to do it only when you are asked for, even though it's just an automated system messaging) but my first experience is totally unsatisfactory. I would appreciate if they could pay more attention to the professional service that I mentioned above rather just giving smiles and socializing with clients and ask for 5 stars.
Alta Dental Studio is a fantastic place. The Dentists and their assistants were really professional. I had a wisdom teeth extraction, and it was done so quick and post-surgery pain was kept at a minimal thanks to their professional advice. I highly recommend!
My family’s Dentist for over 20 years. Dr Albert Chueng is always very kind, professional and provides excellent service. Dr. Jason Liu has continued this service under Alta Dental Studio. Karlene, Angela,Kristin and Elaine made our visits very pleasant because of there friendly, caring and exceptional service. That’s one reason that kept me going back and I definitely recommend this studio.
Professional and friendly staff. Good follow-ups after major dental works. Highly recommended.
(Translated) Professional, attentive, clean and polite, I am totally helped! ! Thank you Dr Andrea! ! (Original) 專業,细心,清潔,禮貌,我完全受到幫助!! 謝謝 Dr Andrea 醫生!!
The staff are very friendly and professional. An overall great experience.
Had my upper wisdom tooth removed and from start to finish, i had no qualms during the whole procedure. Dr. Liu and karlene made me feel comfortable and was informing me on what to expect next during process. They provided me some pre-meds which made the discomfort management waaaaaaay tolerable afterwards. A+ on that !! The follow up call to see how i was doing at the end of the day is the icing on the cake! Thank you Alta dental studio! thumbs up! Looking forward to taking out the other side with you guys..hahahaha though.
The staff are caring and knowledgeable!! Good vibes everytime I come here! Joel Cabigting
Friendly and professional staff with gental care! -- Specifically Winnie is the dental hygienist I would recommend.
I was quite nervous before hand because it was my first dental surgery but the staff made me so comfortable and relaxed during the surgery. And after relaxation it was done within minutes. I really liked the service. Fully recommended!
I appreciate the services there. Dr soo was very gentle for checkup Exam.Also was honest about the treatment procedure. Thanks Alta!
Friendly staff and excellent service!!! I have been to this clinic over 20 years.
Very friendly experience starts at Alta Dental Studio from the moment of a warm welcome to professional knowledge and services.
The service here was the best. I brought my grandmother here after reading all the great reviews. She came in to get an aching tooth pulled out and they provided us with the greatest care and service. They made sure she was okay before performing the service on her. Thank you and I really appreciate the care and attention you provided to my grandmother!
Dental staff is very professional and courteous. Very modern facilities. Very safe against covid. I definitely recommend them if you don't have a regular dentist.
I've been coming to this dental location for well over 30 years and I am compelled to say that the experience over that span just keeps getting better. Throughout that time Dr. Albert Cheung and his staff met my dental needs in a skilled and caring fashion. I was always aware of the honesty and friendliness that was given. When I realized that Dr. Cheung was going to hand over his practice to a new dentist I was a little concerned. To my delight and complete surprise I found that the transition itself was so smooth. The two teams worked together side by side while bringing the patients into this positive and energized environment. Dr. Jason Liu has upgraded the system with some technical features that are most helpful. To meet the dental centre's core values and mission statement he has brought with him some excellent staff (that I lightheartedly refer to as tooth fairies). Angela, the hygienist is very good with her skills and is excellent at explaining the procedures while putting the patient at ease. I found the receptionist to be very helpful and efficient. They are a professional team that offers the warmth of a family as you do feel that they have your best interest at heart.
The staff here are incredible!! Very friendly and explained everything in details that I could understand. The facility is very modern and up to date. I would definitely recommend Alta Dental for any dentistry needs.
I am totally satisfied with the service I've received at Kingsway Knight Dental Centre. It has the highest standard of professional service, in a friendly and comfortable environment. All of the staff are great to deal with and you can always count of Karlene make you feel at ease.
Great people and very professional.
The staff sure make you feel comfortable and at home. Very friendly environment. Easy parking and very convenient.
Impeccable Client Service. Everyone is extremely friendly and treat you with amazing care and precision. The atmosphere is warm and treated with such care. You actually miss going to the Dentist!
The team are all very friendly and makes the patient feel comfortable. They give good suggestions and advice!
Had cleaning done by the hygienist and dentist. Very attentive and asked if i was ok during my procedure couple times. Gums had that tenderness feeling that i always LOVE after a thorough cleaning!! And also that goodie bag i received after being such a star patient. Haha dentist did an exam and explained xrays needed to be updated yearly so he can observe the tooth roots, bone structure underneath the gum tissues and areas between the teeth. Thats where cavities are most susceptible and is invisible to the naked eye!! Luckily no cavities for me :) love coming back here every 6 months for a checkup!! 2 thumbs up. PS - easiest way to park is the area behind the dollar store across the street!!
To be honest the service was outstanding, they took the effort to communicate with my wife and she's not very fluent in English, I felt really comfortable with the dentist, she explained to me every single detail and possible concerns, to resume ill recommend them 100%
Great service and very knowledgeable staff
Alta Dental Studio Team is friendly and helpful.
Great dental studio! Very thorough for the first visit and very friendly staff! Highly recommend
Friendly staff and very accomodating..
I have been coming here for awhile and the staff is super friendly, helpful and honest. Angela has a very gentle hand in cleaning my teeth and Carlene is always kind and has a great sense of humor.
The service is fast and good.
Very friendly and outgoing staff!
Amazing atmosphere. Professional. Super nice staff !
Angela, my hygienist is very gentle & attentive. The dentists & office staff are also very friendly. I've been a long time patient here.
If you're looking for a dentist. This is the place to be, it's really nice inside and the pricing is fair. Also the staff are really nice and friendly too.
I am always very well looked after at Alta Dental Studio and they bend over backwards to get me in when I have a dental accident. Dr. Cheung is such a kind man. I remember him singing to my daughter when she was terrified to have her first filling (at around 14 years old)
Friendly staff with efficiency and most importantly zero discomfort whatsoever. Painless needles from wisdom tooth extraction/cavity fillings. Highly recommend this dental office.
I am a new patient at Alta Dental Clinic. My experience so far has been nothing but positive. From the front desk to the dental hygienists and dentist, everybody is genuinely caring, helpful and professional. The clinic is also brand new which provides a modern experience to the visit. The front desk was very helpful with submitting my insurance claim and ensuring everything was in order. Their responses to my follow up questions was top notch as well. Emails were answered within minutes of sending! I would highly recommend Alta Dental to anybody who is looking for a dentist.
I visited Alta Dental Studio for a teeth cleaning and had such a pleasant experience. Dr. Ng and the entire team are super professional, efficient and friendly.
Been coming to the clinic for a couple years now and the service has been fantastic. Karlene and Angela (hygienist) are kind, friendly and attentive, always making you feel welcome and taken care of. Dr. Liu and Dr. Cheung are very professional and knowledgeable. Highly recommended.
Great atmosphere, very helpful and friendly staff. Very detailed and in depth doctors.
Dr Jason, and all staff are so nice and professional , my first implant just done today, thanks again , well done
Excellent and professional staff here. Beautiful and up to date clinic. I’m actually looking forward to going to the dentist!
Staff are very friendly and knowledgeable the service is top notch. Would recommend to anyone
I went to Alta Dental Studio for 4 years before I moved away. What an amazing clinic. I felt welcomed by the friendly staff who always said hello and asked how I was. When they called me or I needed to call them it was always a lovely …
The staff are very friendly and knowledgeable. I would recommend anyone looking for a dentist.
Dr .Liu is an amazing dentist, all staff are friendly and helpful, state of the art equipments. All of them listens, caring group of people.
Staff are pleasant and make you feel welcome. The Hygenist was very good and offered many helpful tips for teeth maintenance. Most important I am there because I trust and like Dr Ng. and followed her all the way from Coquitlam even though there are many options in Coquitlam to stay closer to home.
I was in so much pain . It was very complicated extraction but they did it so well. Really thankful to letting me in last time even though i was new patient . Cannot thank enough to everyone.. Specially to the assistant, for rubbing my shoulder.. when i was in pain .. definitely recommend this dental clinic. Thanks for your help. You guys made me feel so much better..
It's always a pleasure having Dr. Ng work on my teeth. The staff are friendly, polite and helpful. I would definitely recommend Alta Dental Studio.
Very good experience !
Great customer service, friendly staff. The dentist and hygienist were very professional and very thorough regading of what needs to be done. Will recommend this place to anyone regardless of any dental needs.
I've been coming to this dentist for a long time everytime I come there the staff are really nice, friendly and have excellent service. I know Karlene there she's very helpful with follow ups. One of my dental hygienist Angela is nice and superb and cares for my cleaning with good advices.