Dr. Nguyen has been my dentist for 5+ years. I really can't speak highly enough about her care and honesty, and about the treatment my family and I have received from Queen Dental.
She doesn't upsell stuff or recommend unecessary work for my teeth. Dr. Nguyen has always provided the highest level of treatment available to me, taking into consideration my situation and keeping it within my budget at the time (fluctuating dental benefits, re: employment/college).
She is calm and sincerely interested in her patients - I enjoy catching up with her. Obviously I'm not having lengthy conversations during dental appointments, but I find there's more depth to our topics than meaningless small talk (as though she's actually curious about what I've been getting up to since she's last seen me). She never rushes appointments, and she patiently and carefully explains my dental health and any related procedure/ treatment options.
Her prices are completely reasonable and I never feel gauged at reception. My brother switched over to Queen Dental and observed, "she's not a big know-it-all". She and her team worked closely with me to handle a very delicate case - they succesfully navigated much-required, overdue dental care for a family member with an extreme dentist phobia. They communicated well with me in facilitating this miracle, and delivered above-and-beyond services in order to achieve the goal of gently providing this patient with desperately needed treatment.