Reviews of Cabbagetown Dental Centre (Dentist)

Sylvie Soulet

Felt compelled to write a review after eating a square of maple fudge and experiencing no pain - this wasn't possible before my visit to Cabbagetown Dental Centre. Everyone is incredibly nice, and the staff is quick and efficient. Highly recommended!

Kim Meyers

Very friendly staff. I'm glad I found this place!

Chelsea Catilo

Beautiful clinic and very clean! All the staff are very welcoming and professional. I always look forward to my dental visits, not one bad experience! :)

Karen Lau

I've been going to this dental clinic for over a decade. My teeth seem to rot at the sight of food and so I've had many chances to visit here. I've always had the most amazing, thorough, and friendliest care from the whole team. They are so quick as well and appointments often take less time than I think they will. Would give six stars if I could ????

Ashley Real

I’ve been going here for over a decade. And in that time, I’ve had the same staff who all know me by name and watched me grow from a child to adult. You can’t replace that.

Sarune Patil

Amazing service.

VH UD

I can honestly say every bit of dental work I have had done here has broken. I have asked for bonding and instead my front teeth look like a patch work quilt. I have a job that is insane as I work as a Scientist and deal with recalls often. After missing some appointments I offered to pay a fee and instead was told they would no longer book appointments for me. Go somewhere more professional!

Mandy

Cabbagetown Dental as restored my faith in dentistry..Had a tooth pulled today with Dr Binh and Reggie the hygienist and it couldn't have been any better. Dr Binh was so gentle and it was over super fast. (I'm like what...that's it...you're finished?!) lol I'm actually looking forward to getting my teeth cleaned in 2 weeks.. also BIG thank you to the amazing front desk team who are just as Awesome and so Professional.. Thank you again Dr Binh :)

Biljana Vujicic

Thank you for your patience Cabbagetown clinic! I think you are great!!!

Mike McGuire

Excellent dental clinic... Place is so clean you could (almost) Eat off the floor!

Conor Black

called them about having something inspected and they booked an appointment the same day. very nice service :-)

Shir M

Hello, I am giving this office 1/5 stars. The rating is in no way reflecting on the customer service in terms of one-to-one reaction with the employees. Everyone at the office was very friendly and sweet. I went in for basic cleaning. Because of COVID, they did not use any electrical tools on me, and had to go "old school." Keep in mind; they still charged me the same as they would have had they used electrical tools. The hygienist used a scaling tool and a mirror to do my cleaning cleaning. I know I am not a professional, but generally, when I get scaling done, I can usually feel some pain and a bit of gum bleeding. In this case, I felt this technique included very light scaling, and she was not going deep in the crevices at the back. I had told her that I had my wisdom teeth removed, and I wanted to focus on the back as I know food gets stuck back there. Personally, I did not feel there was much focus on the areas I had requested. Subsequently, the usual flossing was done, and water was provided. The time for treatment was 48 minutes (according to her). Each unit of scaling is 15 minutes. I was charged 3.5 units of scaling. According to my calculations, 3.5 units of scaling should equal 52.5 minutes. In this case, the 0.5 was the overage from 45 minutes to 48 minutes. So I was charged extra for 3 minutes. I find it quite interesting that I would be charged 0.5 units of scaling for an additional 3 minutes of service...The total for this session, with tax, was $200. I told the hygienist that I didn't feel this was fair, and I could have done better scaling myself. She heard my concerns and validated them. She apologized and explained her reasoning. I understood and still felt, as a new customer, ripped off. The receptionist was generous enough to remove the 0.5 unit of scaling, so instead of paying 3.5 units, I paid three units. I am glad she did that since charging me extra for 3 minutes above service is ridiculous. Generally, it would make sense to round down to 45 minutes and just charge the customer three units. It would be a good business tactic to get your customer to potentially return. Ultimately, I did tell them that I will not be back and will be sticking to my usual dental practice. My issue with dental practices is that it is easy to be charged for services because of a coding system that many customers don't quite understand. I think my mistake is that I should have asked for a quote before going forward with my decision to chose this practice. Also, I need to familiarize myself with the codes or ask for a detailed breakdown. At the end of the day, yes, I do have insurance, but I am still paying for it, and it is only 80%, so I need to be mindful of where I put my money. Also, I am surely going to places that use power tools or waiting until this COVID is over!!! Lesson learned!

C White

Great experience. Regina was fantastic. Thank you

Nhi Tran

Thank you, Cabbagetown Dental Team for taking care of my smile care. I am always happy every single visit. Dr. Binh is so kind and knowledgeable. Dr. Lim is friendly and welcoming. Even though there is a new hygienist who replaces my beloved Regina, I know she did very good job to clean my "full plaque" teeth. I also love the manager Maryann who always does her best to explain and reply my question with the speed of light

Shewlee N (Shewlee)

well behaved staffs. Was a pleasure, had an emergency few months ago, and they took such good care. My kids had a visit today and they were frightened at first but the staffs made them feel really comfortable. highly recomend.

Maryam Moazami

I had an excellent experience with all the staff. Everyone is very welcoming and friendly. I got a very thorough cleaning done with Regina and she gave me a number of great tips on how to be more effective at brushing my teeth. The dentist was also very helpful and thorough. They took care of my insurance submission directly. All the equipment are updated and new. I highly recommend this place and will definitely return myself!

Olivia Korwan

Best dental care I've had since I was a kid. Super friendly and helpful staff and a very welcoming environment. I had some issues with my insurance and they were extremely understanding and accomodating!

Orsos Antal

Everybody very much good Worker Very clean and good Job and good price

Keon Lee

Amazing experience! Excellent staff and dentists. Have been going there since I was 3 years old. The hygienist and dentist are very gentle. Would give them 10 stars if I hade the option too.

Mark Monachino

Cannot recommend Cabbagetown Dental enough! Dr Binh Au was able to get me in with 1 days' notice to repair my wire retainer, and Dr Janice Lim gave me the most thorough cleaning that I have ever had. Great team, nice modern clinic, and good central location. Highly recommended and can't wait for my next visit.

Nicholas MacFarlane

This used to be my local dentist, I would return both because I always received great service, the staff was wonderful, and it was close to where I lived. In September, I moved to Mississauga, but booked one last cleaning before I left because I always loved the level of professionalism here. Now that I went to another dentist closer to where I now live where I was overcharged and lied to, I can confidently say the commute back here will be ABSOLUTELY worth it. Looking forward to my next check-up and cleaning from this fantastic team.