We have the feddbacks of people like you who purchase the services of Gateway Pediatric Dentistry (Dentist) in the area close to Saint Albert (Canada).
To this day the firm has a rating of 4.9 stars over 5 and this rating has been based on 127 reviews.
As you can read, it reaches an opinions average is practically the best one, and it is based on a very large number of reviews, so we can say that the valuation is very reliable. If people have bothered to value when they are satisfied, it works.
You know that we do not usually stop to put feddbacks when these are good and we usually do it only if we've had a problem or issue...
This Dentist corresponds to the category of Dental clinic.
Our first visit to a Pediatric Dentist for both our son's aged 6 months and 2 years. We were asked what show the children would like to watch while waiting for the dentist, the staff were friendly and helpful (I had my hands full with two littles and they helped me complete the intake paperwork), and Dr. Lam had an excellent bedside manner with all three of us, myself, and my two sons. My son enjoyed his time at the dentist and Karla, our dental hygienist, was very friendly and personable with the boys and I. Although they do not direct bill for insurance, they sent off the paperwork to our insurance company once we paid out of pocket. The only difficulty was helping my 2 year old understand the concept of a "waiting room"! He thought we would walk in right away so it would have been good for us to practice this concept at home and maybe have a book or two to read while waiting (in addition to the TV show that was playing) as a back up. I also would HIGHLY recommend filling out any paperwork in advance before the first time visit as I discovered this was challenging to do while holding a 6 month old and carraling a 2 year old. We look forward to continuing to develop a positive relationship with Dr. Lam and the staff at Gateway Pediatric Dentistry in Sherwood Park and are looking forward to our next visit in 6 months!
Excellent service and amazing with kids!
They were great with my 4 year old.
Dr.Lam was great with my daughter. She had a molar extracted and she still wants to go back. I'm recommending this place to everyone with kids.
I can’t say enough about the care and quality of service my son received from Dr. Graham, Carla and the ladies in reception. My son was quite scared and they went out of their way to make him feel comfortable. I could go on and on about the ways they accommodated us during this particularly stressful time... Dr. Graham has our utmost trust and gratitude!
Excellent service,professional staff and very friendly! Recommend!!!!
My son gets really anxious about going to the dentist and would often refuse to open his mouth for the dental hygienist. After several frustrating, tear-filled visits, we decided to try Gateway. We've only had one visit, but it was an extremely positive one. The hygienist was great with him, taking the time to slowly explain what she was going to do and all the tools she was going to use. My son was fully cooperative and was excited afterwards to get goodies and to have his name put into a prize draw for having no cavities. We'll definitely be going back.
Love dr Lam had him twice now and he’s very personable for the child and adult
My son has severe anxiety and is tough to get him to leave the house these days. He also has down syndrome and can be tough to work with. They took all the time he needed and even worked with him sitting on the floor where he was comfortable because laying in the chair scared him. 100% recommend them especially if your kid is nervous with dentists.
Absolutely wonderful place. Great caring and informative staff. My son felt comfortable and left happy :)
Staff was lovely, incredibly friendly and helpful.
Was very pleased with our first visit to see Dr.Palmer in his kid friendly and beautiful office!
Amazing staff and kid friendly office. Right when you walk in everything is kid friendly. The front counter is lower so kids can interact with the front staff, and the front staff are so nice and friendly. The waiting area is nice and spacious and there is an area for kids to play in. Our dental assistant Carrie was extremely nice and patient with my 3yr old. They have TV's above the chairs and try to make things extremely comfortable for kids. Dr. Lam is an awesome dentist. Hes friendly, knowledgeable and patient. He explains things very well and really helps make my daughter feel comfortable with the tools being used. I highly recommend this place if you have kids
The best place for kids.... awesome
We have only been once so far for my son who tends to be nervous. We were early for our appt however it was almost an half hour past pur appt time when we got in. My son didn't mind because he was playing. When you see how patient, kind, respectful and wonderful the staff are you can see why appts may get backed up. I really appreciate the time they took with us even though their days were clearly backed up. A beautiful clinic and awesome staff.
Highly recommend gateway pediatric, my daughter has extreme anxiety. They explain everything as they go, Show her everything they are going to do. They are awesome for kids.
Friendly and patient staff made our first trip back to the dentist since lockdown a pleasant and stress-free time. Both my kids had a great visit and cleaning. My son is 5 and on the Autism Spectrum and this was the first year he was able to sit through a whole checkup and cleaning. We felt safe with their new procedures in place for COVID19.
The dentists are knowledgeable, take the time to explain what work needs to be done, and are patient with any questions you may have. I was impressed with their impeccable office and lovely administrative staff. Their rates were lower than the other pediatric dentists we consulted too. Highly recommend them.
Everyone is super friendly! I really like that they took the time to explain to my kids what each piece was and what it was for. I highly recommend this dental clinic!
This was daughters first time at the dentist, staff were super friendly and mindful off all the dentistry anxieties a child can have. Dentist and dental assistant were extremely informative on the tools and procedures to make the patient feel at ease. Facility was the cleanest I’ve seen and had everyone leaving with the experience that one should have or if not exceeded expectations. DR. Nijjar was who we worked with. Highly you recommend
This place came highly recommended, and in turn I'm highly recommending it as well. Great overall experience for my nonverbal daughter with autism.
My daughter quickly started playing with their iPads while I was completing forms. Welcoming facility, staff and dentists were more than helpful and made sure all my questions were answered.
Starting from staff at the front they are awesome , warm and sweet . The dentist as well and all their team are very welcoming and great with babies , I felt such a relief of being there and my baby was in great hands
The staff at the St Albert Clinic are so friendly and welcoming! They were all so great with my daughter, it was her first dentist appointment and it was such a great experience.
Staff were great with my toddler, the ceiling tv and headphones were a big hit with him too. Patient and able to answer all my questions.
Dr.Lam is so great with my kiddo!! She had to have oral surgery with him. She was so happy with him that she asked to switch to him as her regular dentist!
Gateway paediatric has been so great. And a blessing for my son who is two. They’re very understanding and know just what to do in any situation. They truly have our families best interests at heart. I would definitely recommend them to anyone look for any paediatric dental work for their kids.
My son had such bad anxiety when it came to the dentist. Just getting him to let a dentist look at his teeth was a struggle. But not anymore! This place is absolutely incredible with helping children who have a variety of different issues, get the treatment they need and deserve. Seeing my son lie there calmly and let them clean his teeth is something I never thought I’d see. We drive over an hour to get here and we won’t take my son anywhere else.
My oldest (6) had a fear of dentists after a bad experience at an adult dentist that had no patience for kiddos. I heard about Dr Palmer and since meeting him I will never go anywhere else- I'll even follow him to his other locations to sure my appointments match up with his schedule. They totally reversed my oldests fears and started my younger two proper right from the start. My kids are happy and excited to go to Gateway, even when they have hard day and aren't easy to work with the combo of the Dentist and his hygienists never fails. I am very grateful for them.
Very friendly and amazing with kids.
They were quick, efficient, knowledgeable with children who are g-tube fed and all around amazing! I cannot wait to go back in 3 months! Dr. Lam is friendly, kind and great with children with special needs. They treated my daughter like royalty! We drive 1.5 hrs and are not disappointed. We will continue to make the drive to St. Albert once we move to Leduc!
We brought in our 21 month old son & the staff were lovely!!! We absolutely loved Dr. Brian Lamb & will be back! Plus the place was so clean & modern! Thanks for a great first visit!
Great with kids! My daughter is actually excited to go back ????
Everyone was. Nice and helpful my daughter did great. Loved. The ceiling tv with Netflix and Bluetooth headphone
My son had a traumatic experience with a previous dentist and so I was worried that my son would have issues having cavities filled at Gateway Pediatric Dentistry. Happily, my anxiety was misplaced. The office was entirely hygienic and the staff was very pleasant to work with. I would highly recommend Gateway Pediatric Dentistry to anyone - and especially for children with anxiety around dental procedures.
The staff are amazing. I have a child with disabilities and the staff is amazing with him. They even convinced him to get a cleaning done.
Great staff and drs! They always make my kids feel at ease, whether pulling a tooth or just a regular checkup!!
All members are excellent.
Great with my 3 year old. So blessed they are so great at their jobs and make myself and daughter comfortable.
Very professional and friendly staff. I will be coming back looking forward to the next dental visit for my children.
Today was our first visit, just to assess how we will be moving forwards. Clinic is beautiful, front staff very welcoming. LOVE that they use laminated forms with dry erase pens, what a great idea. Dr. Lam was informative, and Karla was amazing with my son!
Perfect place for kids
Everyone is awesome there, really friendly atmosphere, Dr. Lam even called us back to check how my son is doing after his some teeth extractions. Cant find a better place for my kids ! Would highly recommend them for ur kids...
Gateway Pediatric dentist is fantastic! My daughter started when she was 4 years old and she loves Dr. Graham!☺️ They are so kind and still totally professional. Dr. Graham sings to her little patients!!!???? I warmly recommend
Absolutely amazing! My son was definitely not the easiest they were quick, great quality of work, and everyone is so welcoming and accommodating! Thanks Ladies!!
Wonderful place. I am so glad that there is such a great dentistry for kids in St. Albert. Very professional working with kids, very patient, and they let kids get familiar with the dentistry and equipment. One of best dentistry place I have experienced.
Dr. Lam and Natasha where great with my 3 year old! He was having a toothache and left with a huge smile :)
First dental visit and cleaning for my 4 year old son who has ASD. I was nervous how he would do but they took everything very slow with him and he did great! Having a TV with Netflix certainly helped a lot. The staff were very friendly and professional. I am so relieved and overjoyed how this first visit went.
Everyone that works at Gateway Dental is so wonderful and kind. My son was nervous for his appointment, but they did such a great job of making him comfortable and happy. I appreciate that they talk to him through the process to help him stay calm.
Extremely happy with our first visit at Gateway Pediatric. The hygienists and dentist were so gentle and kind to our kids. They told our kids everything they would being doing with their teeth, showed them the dental tools, and made sure they were comfortable before doing anything.
Very kind and amazing with kids. They made my daughter feel so comfortable and I really felt they cared. Highly recommend if you have a kid with a lot of dental needs.
Always great with my kids. My daughter hates going to the dentist but somehow they are able to help her .
Really great attention and care. I was nervous (very) about my son's first dental visit, as he has special needs, and they were all very sensitive to this, esp. the dentist. Lots of great toys and a very welcoming environment!
The dental assistant Naomi was so nice and gentle with my little guy. The doctor was nice as well and took my worries into consideration. I plan on going back again!
Amazing as always!! Dr Graham loves to sing while he's busy working on my children's teeth. A great distraction for them. Very clean and friendly environment. A great dentist for those with specail needs. Highly recommended ???? ????
Excellent service, the staff is great, very friendly and helpful. Dentist are very professionals and nice with the kids.
Dr.Graham is awesome. The dental assistants are so awesome & excellent at calming kids down.
My kids and I absolutely love this place. The price is quite steep but the experience is definitely worth it. Dr. Graham is amazing, and super great with kids. couldn't imagine going anywhere else!!
Great place. Staff is wonderful, kind and professional. My kids had a great time and it was their first dental checkup (2 yr and 3.5 yr).
Amazing experience! My daughter went in feeling terrified after having a bad experience the week before. She didn’t even flinch with Dr. Lam and the hygienists. They are kind, patient and compassionate....the entire staff. We will be taking our kids there from now on! Highly recommend!!
Dr. Lam was wonderful with my anxious 5 year old. He is very professional and was helpful in answering any of my questions and calming my concerns regarding my son’s dental care. Would highly recommend!
Great for special needs kids ... they are awesome!
Dr. Lam and his staff are so wonderful! My 4 year old felt right at home and wasn’t scared at all! She asked when she could go back again!! Highly recommend :)
My son had an absolutely wonderful experience. Peggy and Dr.Lam were so friendly and pleasant that my son didn’t want to leave. Definitely recommend this place.
I’m always impressed with the level of care we receive here. My kids are actually excited to go to the dentist!
The staff here at so friendly and patient with the kids. The environment is so welcoming! We first went to the clinic during covid and the staff had assigned seats for us, washed everything after use and coordinated contact with front end staff after the visit to ensure distancing was maintained between families. The hygienists were patient with my kids and explained everything they were going to do. Dr Palmer was also very kind and patient. Very happy with the clinic and we will be back for sure.
My 22 month old son had to have a tooth extracted and Dr. Palmer and the nurses were amazing! They took the time to answer all my questions and explain everything. They were so good with my son. I’m definitely happy with my experience there.
Kid friendly, gentle, and professional. Very thankful for their wonderful care.
The clinic is very clean, staff are friendly and the doctor is good, they are good in dealing with kids! Overall, im very happy on my sons first dental check up!!! My 4 years old Laurent loves it and he enjoyed his visit!!! My 21 months old Louis did a great job too! We will surely come back again! Highly recommend ???? ????
Everyone was very friendly and engaging with my talkative and energetic child. She felt comfortable and enjoyed her visit. The options were clearly explained and overall an enjoyable experience :)
My 7 year old has always been very anxious at the dentist, to the point of refusing to even open her mouth. She is so much more comfortable at Gateway, Anna was so patient with her, and she walked away happy. We are thrilled!
Everyone was fantastic. Kiri did an amazing job of making my little guy feel comfortable. Would definitely recommend this place.
Great place they work very hard to keep kids comfortable and happy! Excited to keep brining my kids back :)
The dentists and assistants here are very understanding and patient. They are realists and understanding what it is like having a toddler and trying to brush their teeth. I like that they are accommodating in their approach to children, understanding that they are little people too. And the front staff and so kind and calming. We are continuing our care there.
Our 10 year old had two teeth pulled today, did not even know that she got a needle. Thanks for making it so easy and painless!
The staff, dental assistants and Dentists are amazing with kids!! Would highly recommend!
Staff were very friendly and great with my 3 young children! Would highly recommend!
I took my 15 month old daughter to Gateway Pediatric dentistry. I was very impressed with, the friendliness of all the staff. The staff gave me step by step intructions on what I should be doing next. The staff was informative and respectful. My experience with Gateway Pediatric Dentistry was great. Thank you to all the staff and Dentists, that made our visit comfortable.
Gateway pediatric dental is unbelievable from the moment you walk in the door the kind hearted ness of the front staff is nothing short is amazing. The warm welcome from assistants continues to make you and your little one feel calm and ready for the procedure. Then the dentist, so kind gentle and incredible with children he is aware when a sense of uncomfort arises and handles it with care caution and calmness he knows just what to say to relax the child and truth to be told also the mother???? the acknowledgment of bravery and good behaviour is awarded with great care and compassion. Thank you for making our experience at the dentist so positive and successful she has had the best care she could have possibly received . Jina and Josie Boychuk
Great service, the staff are very kind and professional , Dr. Lam is great, so kind and understanding, our son feels so comfortable dealing with him. We will definitely visit again.
The receptionists were amazing as they were running a tad behind but I didn’t mind at all. The assistant and Dr.Graham were so great with my son. I travelled 2 hours and I would do it every time for that service. Great work!! Would highly recommend :)
Gateway dental is top notch. My seven year old has had such a great experience with Dr.Graham and the rest of the staff. Dr. Graham really takes his time to explain things, and he listens and communicates very intently, and always ensures that my son also feels part of the conversation. My son was self conscious about a type of filling he had done at our old dental clinic, and Dr. Graham went above and beyond to accomodate him and ensure he smiled with confidence. From the receptionists to the hygienists to the accounting staff, every interaction is above and beyond. I would recommend this dental office to absolutely anyone with kids. Thank you to everyone at Gateway!
Everyone was so kind to my nervous 4 year old.
Very nice office, great art work, lovely staff. My son had a great visit, all the staff were so fun.
We have been seeing Dr Graham for 8+ years and we love him! My kids won’t see anyone else! He’s great at making them feel calm and they love going to see him and his staff! So thankful we found this great dentist when we did!
My son was having some issues today with the visit. But the hygienist was amazing. She tried to make him feel comfortable and didn’t push him to do something he didn’t want to. The dentist was awesome as well.
Dr.Lam and staff are amazing, caring individuals that truly care. My children enjoy seeing Dr. Lam and staff. The receptionists are excellent, efficient and flexible. Given covid going around I can’t say enough how accommodating the receptionists have been with rescheduling appointments and understanding what’s going in today’s world. Thank you all for your outstanding service and treatment for my children.
This place is awesome for kids! My son felt so comfortable; the hygienists and Dr.Lam were amazing! Highly recommend them! ????
Dr. Palmer and his team are gifted with kids. My 4 year old is excited to go to the dentist and my 22 month old did really well with his first visit. Stark difference from many adults that I know who had really scary Pediatric dentists- such an important paradigm shift for such a vital part of our health. Heartfelt thanks Dr. Palmer and team :).
The staff Is amazing and Funny!!!! We laughed a lot there and they made us feel very Comfortable. Dr. Lam is probably one of the sweetest and most child friendly doctors I have ever seen. I highly recommend this Dentist. ❤️
Wonderful first time experience. Great bedside manner. Took the time to put our son at ease with the whole experience. Thank you.
Gateway Pediatric Dentistry is by far the best. Dr. Graham and his staff make my kids feel so comfortable they LOVE going to the dentist. If i could give more then 5 starts i would!!
The doctor was great! Receptionist on the other hand terrible! Called my ex husband behind my back for my balance when I specifically told her not to and explained he would not have the funds. She gave him personal information about the balance and amount owing when I am the primary caregiver and I am the one to decide what is to be disclosed to my ex husband. She called him from another phone away from me but I heard her talking to my ex. Asked her to hang up the phone she continued to discuss my personal business with him. Receeptionists there do not understand anything about their privacy policy. do not trust them at all.
Beautiful clinic/office! Very welcoming, plenty of toys to keep my 2 yr old distracted and very pleasant staff. Glad I chose this clinic from reviews.
It was a nice experience with the staffs and dr Graham is amazing. The only thing that i would like to mention is the ipad in the waiting area. There are apps that the kids can use to play, the advertisement pops up a lot in between ( for ex: Play House) that upset my daughter. I wish the company would pay for the app so the kids can enjoy the game without the advertisement while waiting.
They are fantastic here! Naomi is so great with children and they were so comforting when my son was absolutely terrified. They never pressured us into forcing him to get the dental work done, instead they tried different ways to make him comfortable. In the end we didn’t get the procedure done because my son was too scared but they let us try be there for an hour and half trying. Not once did Naomi or any of the other staff made us feel like a nuisance for taking up so much time. It is greatly appreciated!
No crying children equals SUCCESS!!! The entire staff are welcoming and support the children to feel comfortable from start to finish of the treatment. The reward at the end makes them feel like they accomplished something they thought they couldn’t do. My son said to us he was brave and the DR. Said he did well. Great job everyone.
This is such an amazing dental office. My daughter was so terrified of dentist we had to drive 5 hours to come see these guys. They made this experience so good for her and she did everything they needed! Definitely will recommend to people! So happy with our visit!!
Really friendly and patient with my Littles. Clean and is very good at enforcing covid safety policies. Dr. Lam is wonderful, I really recommend him and this dental office they make it a positive experience for children, and really care.
We took our 8 month old here to get her lip tie looked at. Dr. Graham was great. He ended up clipping her tongue tie. He explained everything so we knew what was happening and made sure we comfortable. Wonderful experience! Would highly recommend.
We have been with gateway from day 1 with all my kids, doing their dentistry work. We have had no complaints in the 10 years that we have been there. Very professional Doctors there are very great staff. Behind every amazing doctor there is a very professional staff at gateway. No matter what the problem is they will solve it for you or try to help the best way possible. I would recommend them to anyone. Keep up the great work.
Gateway pediatric dental is fantastic. The staff are always super friendly. Dr. Lam is great at providing counseling regarding dental health. My kids are never worried about going to the dentist they look forward to picking out treasures at the end of their visit.
Excellent staff, very nice and welcoming. Looking forward to future appointments
The staff and Dr were excellent and very kind, took the time to explain everything and answer all questions and were great with my little one
Appreciate the kindness, compassion and careful attention, given to each child. The exceptional care, competency, and going above and beyond to serve their paediatric patients, is why we continue to return again, and again. Thank you!
Dr.Graham is our favorite. We've been going to him for years. The staff is soo good with kids. My kids were terrified of dentists before being referred here. Now, well they don't LOVE going to the dentist, but they don't hate going either. They do love the staff though. Every time we walk out of there they tell me how much they like the people there
They were amazing here. The staff ,dr Graham and his assistant were fantastic with my very nervous son. But they made him very comfortable and praised him when he did well. Very caring and great work.
Extremely friendly staff, handled my very shy, apprehensive daughter so well! For a first time visit, was definitely impressed!!!!
Gateway Dentistry was amazing they are friendly and my daughter was completely comfortable. She doesn’t like the dentist and Dr.Graham is are to go to dentist. Thank you Dr.Graham and team!!
Wonderful calm, welcoming, children focused atmosphere.
All employees are very nice and helpful. The TV on the ceiling is pretty cool. Both my kids enjoy it. Thank you
My children and I had an outstanding experience! They are by far the best paediatrician I have taken them to. The office was clean and nicely designed, the staff was very kind and personable and the Dentist was absolutely amazing with the children! He made sure they were comfortable as soon as he walked in the door, and was very humorous. He was quick and efficient and answered every question I had. The kids left with nicer, brighter smiles! I am so happy to have found Gateway Paediatrics Dentistry and we are looking forward to future visits with them!
Amazing experience! We went for one of their Happy Appointments to get my son use to going and I was amazed at how comfortable they made my son feel with all the tools they use when they clean teeth! I would highly recommend Gateway Pediatric Dentistry for anyone with kids!
I brought my 7month old son to get advice on his tongue tie, and have it removed if necessary. Taryn and Dr. Graham were both awesome - informative, caring, friendly. We went ahead with removing it same day, and the procedure went so smooth. Dr. Graham was awesome in dealing with my son through it. He’s a strong little guy that wasn’t an easy patient, (understandably for his age and for what the procedure involved). I felt reassured and confident that my son was in good hands! And that I am well informed and equipped to ensure a healthy recovery. We look forward to visiting again as he grows up (and finally grows teeth!)
Kind and helpful. Very accommodating
Amazing staff, Professional, knowledgeable and experienced Dentist. I would highly recommend them to everyone.
Took my 3.5 yr old for a second opinion from another office that wanted to do 12 crowns! Dr. Graham was awesome! suggested a more appropriate and affordable treatment plan for my son that made sense. I work in the dental field and i wonder how many parents have been duped into extreme treatment plans for their kids without knowing that there are better suited options out there. Highly recommend this office. All the staff are so friendly and welcoming.
Not only are the front desk staff great to deal with (and always smiling), but my 5 year old daughter (who is terrified of dentists and high anxiety), was made to feel like a champ by the hygienist and Dr. Palmer! I drove 4 hours to have my daughters tooth worked on. This office understands that you have a limited time to work with toddlers before they get finicky. Will drive down again for future appointments! Best pediatric dental office around! A+++++
Very nice and clean clinic. Friendly And very good doctor and staff. Very good experience for first time patient.
Everyone there always goes above and beyond and makes you feel safe and comfortable! They are all great with kids and parents when it comes to explaining everything
As always, Gateway provided incredible service. The staff are knowledgeable and friendly. However, the wait time was over an hour to get into our appointment. Despite this, we will be back. We drive 2 hours just to see these dentists! Highly recommend.
So far I’ve been there twice and both times I’ve been very impressed they don’t rush you And push you out the door .. they get to know your kid.. and they make sure they’re comfortable.. from front desk to the back staff nothing but positive vibes !!!
Was a very kid friendly place good with kids had good tricks to help kids calm and buisy even had a TV on roof so they could be occupied during check up and good teqnuique for xray with child that had weak gag reflex and very good on explaining and going threw everything that was going on and with how procedure would happen
This is our family's favorite dental clinic. They provide exceptional services to my two boys. The St. ALBERT one, whom my eldest one with exceptionalities have a wonderful experience every visit. The dental assistants are very gentle and friendly. Dr. PALMER made sure that all questions and problems are addressed. Today, Karen who assisted my second born i was too impressed on how she managed to make him calm and involved the whole process. The ambiance of the clinic is exceptional. Very clean, positive atmosphere. I highly recommend this dental clinic especially to families with children who has higher needs
These guys were great in taking care of my daughter. My daughter was scared of the dentist but they managed to get her feeling better without upsetting or scaring her. Now shes all fixed up and ready to go.
All the staff are incredibly warm and so friendly. I took my son for his first dental checkup (he is one) and I was so impressed with how well the office was setup for children. So great with children. They made us feel so comfortable, I will be continuing his checkups here.
Great experience ! Dr. Palmar is fast and also has a great assistants as well ! My daughter is so comfortable there and has no fear to go for her appointments!
Amazing children’s dentist, makes my 2 year old very comfortable and relaxed when he comes in, staff are amazing as well !
Let’s start off my saying , I work in dental so my standards are kinda high. The hubby took the kid in to get looked at and the doctor was so nice to call me and give me the low down with what was going on. These guys are awesome , friendly and personable. There’s no other way to go but to Gateway ????.
My daughter had the best time at Sherwood park locationm we met dr. Palmer and he was very nice and gentle and my daughter didnt cry at all. I would definitely recommend this for kids.
The staff were all very friendly and anticipated my child’s needs who is only 14 months old. Dr. Lam was kind, communicated effectively and made some useful suggestions if we encounter future issues.
Dr. Lam was just wonderful with my 2 year old son. Easy-going, set the right tone, and my son actually enjoyed his visit!
We had a great experience here today. The staff are so friendly and were SO amazing with my kids, 18M and 4 yrs. They made sure they explained the tools and what they were doing in a kid-friendly way, and kept the positive affirmation flowing. Paw Patrol to watch while getting teeth cleaned, play area, rewards and stickers at the end...wonderful. So happy we found them!
Such a positive dental experience for kids. The staff are great with kids, the equipment is kid sized, the space is clean, bright and inviting. We have been so happy with Dr.Palmer and his team. Would highly recommend this clinic for Pediatric dental care.
Very Patient and friendly with kids, just switch from a regular dentist and I highly recommend them!
I would like to thank the staff for excellent care while caring for my daughter! I am very grateful for the kindness and understanding I received.
Very clean and welcoming, and all the staff are amazing at communicating with children. TVs on the roof to take those anxious little minds off of the dental appointment worries.
Great dentist!! My son loves going here! Professional , clean and friendly
This was my daughter's first time at a dentist. I was very hesitant regarding the experience because of my own childhood experience. They were AMAZING! Took the time to let my girl get comfortable, asked what her interests were. Showed her some dog pictures (her favorite) and was able to check her mouth with little fuss. This is a win for us as most times she won't even let me brush her teeth without a fight. They were so encouraging to my girl and to me. Answered all my questions and made me feel at ease. Would highly recommend.
Very caring environment that is geared toward making kids feel safe and secure. We get lots of great information from Dr. Palmer and the hygienists are great. I highly recommend Gateway Pediatric Dentistry to anyone who asks. Thank you Dr. Palmer and staff!!
The staff at gateway are awesome and answer all the kids (and my) questions everytime
Very friendly and patient with the kids!
Dr. Lam and his team are amazing! He really cares about your child and is great at distracting them during a procedure. He is very knowledgeable and customizes treatment to fit your needs. My daughter (7) and my son (10) both told me they like him. I highly recommend him!
Amazing staff and dentist (Dr. Richard Graham). Efficient, professional, and personable. Will definitely be back!
My 2 year old was completely comfortable with all the staff and procedures she experienced during her cleaning and checkup. Everyone was extremely friendly and took time to explain what was about to happen, or to just say hi! When her cleaning was complete, she wanted to do it again with a different flavor! She didn't want to leave when it was time to go. Great first dental experience!
Great business! Dr. Lam and his staff were very informative, knowledgeable and friendly. My kids left happy
Great service. The staff are nice and kind. The dentistry was nice and easy to understand the instruction.
My 5 year old son needed some dental work done, and I'm so glad I decided to go with this clinic. Dr. Palmer was amazing! He was very fast (which is important when dealing with squirmy children, lol), he made sure my son was comfortable, and he answered all of my questions. Can't really ask for more from a paediatric dentist. The lady at the front desk is always very friendly and is happy to chat with the little ones. The hygienists are also very friendly and professional. You know your child is in good hands....which is very comforting as a parent :)
They were fabulous with my son. Beautiful space and had everything needed to make it a successful visit with a 3 year old!
My 1 year old tripped and hit her mouth and tooth hard. Gateway, without even being an existing client, got us an appointment within 20 minutes. Our dentist was absolutely amazing. Kind, gentle, and encouraging. Great follow up care. I'll be switching all my children to Gateway Pediatric Dentistry.
Great experience with my 2 year old. Awesome dentist and dental assistant!
By far the best pediatric dentist in town. Great staff. Caring quick and efficient. Highly recommend.
The front staff is amazing and very friendly, they made my daughter feel safe and at home. The nurses in the back did a great job making her feel comfortable and not so nervous. And as always Doc. Graham was amazing just love him and not sure what I'm going to do when the girls need to find a new dentist when they are older.
I was all for a different dental experience - freezing at that’s it. My son preferred Gateway and he says “I want another cavity so I can go back”. Not the lesson I was looking for brush but he is happy:)
Was referred here by my regular dentist for my 2 year olds tooth to be pulled as they felt he would be best to have anesthetic. His tooth is half cracked off and at risk of getting infected yet they took over a week to even get a hold of me to book an appointment. When they finally did they wanted to book for another consultation. For what? So they can tell me exactly what my dentist told me and charge me for it? They already have his X-rays and info that was sent to them by my dentist so they know exactly what needs to be done. Money grab and we are going elsewhere.
Very kind people! Great first experience to the dentist with my 19 month old!! ????
Last week i took my 2 daughters into the clinic, my oldest was so nervous going into her appointment, and they were absolutely amazing with her, they settled her down by showing her everything and telling her everything they were doing before doing it. I was so impressed and happy with how they handle her nervousness. very pleased with them! Couldn't ask for better more professional people. absolute 5 stars!!!
We just had our first dentist visit ever. Dr Palmer was wonderful with my 5yo nonverbal ASD kiddo. Very patient with both my son and myself.
Amazing clinic. The staff is so friendly and inviting. Dr. Graham is an amazing dentist. My 1 year old daughter walked right up to him to pick her up. He was so gentle with her teeth, not that she didn’t cry she is 1 years old. But he explained everything to me what to expect in the future with her teeth and I didn’t feel pressure to get anything done immediately. Wonderful…would highly recommend!
The staff was amazing and the facility is beautiful!
My daughter love it here. She’s excited when she goes and counts down the days till the next time.
Gateway Pediatric Dentistry has an amazing team of dentists and staff. Dr. Graham has treated my son twice for major dental work. He has done impeccable work and is so patient and calm with my 3 year old. I travel 2 hours for the appointments and they definitely male it worth the drive. I highly recommend Gateway!
Staff were courteous and reasonably quick. They were very good dealing with my 4 year old grandson.
Had an amazing experience. Reception, hygienist, dentist, billing clerk (office staff) all were friendly and supportive. Completely geared towards the Little’s. I had a 3 year old who had never been to the dentist before and she “can’t wait to go back” They tested everything on her hand first and just let her dictate the appointment as to not instil fear. Would definitely recommend them.
The staff are amazing and so good with children! My kids love going every time.
Dr. GRAHAM is the best. Patient and kind with the children and the parents! Highly recommend this practice if you need a pediatric dentist
Coming from a mother of a 4yr old disabled child that spends way too much time in doctors offices, hospitals and therapy, Gateway Pediatric Dentistry was hands down a stress free, relaxed, comforting atmosphere! Our son was giving high fives, fist bumps and telling the staff about his shopping on Amazon! When his appointment was done, he didn't want to leave! That speaks volumes in my world! I chose Gateway because our son has Noonan Syndrome and will require to have all of his dental work done at the Stollery Hospital with Cardiology present, sets my mind at ease that Gateway was so accommodating and helpful when filling out the paperwork. Visit and see for yourself!
The staff are amazing, they make my two year old feel so welcome and comfortable. They were able to clean her teeth while singing wheels on the bus as paw patrol played on the tv. She is excited to go to the dentist and we will continue to bring her here.