Reviews of Scident Family Dental Clinic (Dentist)

Pavel Kushnarov (RBC)

I've been going to Dr. Cherudi's office for 15 years! I love the level of dedication, ethics & service provided by this Gentleman. Highly recommend with all my heart!

Muscles 1

I have been going to Scident Family Dental Clinic for the past 15 + years and they are nothing but kind and helpful employees. I was also a part-time employee there and everybody is genuine to not only see as a patient, but to work with too. I miss working there but I still am a patient and visit here and there so I'm happy! Dr. Chehroudi, Vicky, Dr. Pau, Ashley, Sylvia, and Julie are always fun to visit and talk to!

Mehdi Mousavi

Been their patient for about 5 years, never had an issue. Very friendly and helpful staff, very experienced and patient dentists. Highly recommended.

Edan Gibson

I walked into Scident Dental on a whim almost two years ago, and it turned out to be one of the best decisions of my life. Here you will find some of the kindest people, with the most expert care that you can imagine. Not only have they solved all of my tooth and gum issues, but they are also caring about your health and your experience. They're clean, considerate, and patient. Too often a medical professional will see someone as a patient instead of a person, or they'll try to squeeze the last dime out of you just because they can- but not here. These people truly care about your wellbeing, and I would recommend them to anyone.

Vicky Sra

Dear Salman, (AKA Dadmehr D) It is unfortunate that you had a negative experience in our office, and we understand that it was mainly in regards to your private dental insurance provider. It is important to understand that dental insurance providers are for-profit private enterprises and many providers will not disclose information to the dental office. Our office strives to promptly process claims on behalf of our patients but if your insurance provider only communicates and responds to you, we are unable to process any claims. On two separate occasions your insurance provider requested further information from you and also we tried to communicate with you directly with little success. Our office, in the instance you described did contact you twice by mail and attempted to contact your insurance provider on your behalf on both Feb 11, 2015 and March 03, 2015. Unfortunately, the no response action resulted in non-payment for the treatment provided. In such situations we have to request that the account be cleared directly by you. To avoid misunderstandings and frustration, it is important to respond promptly to your insurance carrier’s requests and to your dental office when further action is required to process your claims. Our staff are well qualified, professional and experienced. It is unfortunate that you found them to be unsatisfactory while dealing with your case. We will continue to work hard to serve our patients so that these type of situations are dealt with promptly and professionally. Thank you for your feedback. It is interesting that you only found it rude to ask you to clear your account that you were avoiding and not at your own actions of ignoring our several attempts to contact you and also your own insurance providers attemps to contact you so they could process your claims and pay the dental office in a timely manner. Although, you have decided to no longer see us for your dental care needs we will continue to care for your family members that are continuing as patients and seem to be satisfied with our service and staff.

Amin Sameni

They are great ethically, professionally and knowledge-wise Their service is also very good

Micheal Loyer

When I broke a tooth and exposed a nerve recently I began immediately looking for an emergency service as I was in a considerable amount of pain. Of more then 10 offices I called only 3 could see me the same day, of the 3 that could only Scident was willing to get me asap without a long wait understanding that I was hurting badly. Every part of the service was professional and skilled while being warm and reassuring. Bottom line I'm getting at is you have highly skilled professional dentistry coupled with an amazing bed side manner and friendly service. Even followed up with an evening all at home to see how I was feeling. Thank you all again

Max Rashadaty

I was referred to see Dr. Chehroudi to have my teeth exam. It appeared to me that Dr. Chehroudi is a very knowledgeable and experienced doctor. I'd also cleaned up my teeth by Gorinder who was a dental hygienist and she did an amazing job. I would definitely go back again.

Amanda Jacqueline

I can't say enough good things about this dental office. Dr. Chehroudi is a happy man, usually smiling or laughing. He teaches dentistry at UBC once a week, he is up to date on how everything is done. My teeth were in rough shape 15 years ago. Dr. Chehroudi, Vicky and Julie were so kind and compassionate, and really went out of their way to get me out of pain (I had very little money) I am forever grateful.