You have all the feddbacks of real people like you who have information of the services and products of Newest Smile Dental (Dentist) in New Westminster area (Canada).
At this moment this business receives a rating of 4.8 stars over 5 and that score has been based on 127 reviews.
You may have noticed that its rating is nearly the best one, and it's based on a very high number of scores, so we can be pretty sure that the rating is very accurate. If there are many people who bothered to give their review when they've done well, is that it works.
You know that we don't usually stop to give evaluations when these are good and we usually do it only if we've had a problem or issue...
This Dentist belongs to the category of Dental clinic.
All the staff here are gracious and most accommodating from front desk, hygenists and dentists. Great vibe to this office... this is my forever dental office!
NeWest Smile is great. Everyone there is very friendly and they are so good with kids. When my son had to have 4 teeth removed they made him feel at ease. We both appreciated it.
Both Dr. Shivji and Michaela made me feel so comfortable that I no longer am afraid to go to the dentist. Their work is excellent and they both make the visit to the dentist as pleasant as it can be.
Everyone that works there are rockstars. Dr.S is a amazing dentist. So gentle with the needle.
My cracked tooth broke off and my extended benefits were about to run out, they got me in right away that day and found out I needed a root canal. They rearranged their following day, and had me come in for 9 am. I HATE the dentist. I cried in the waiting room, I get so much anxiety. And these people did everything they could to ease the discomfort for me. I got oral sedation, earphones and nice spa music and darkened sun glasses. They put in lots of freezing as well. They were quick and so kind. Highly recommend going there if you are anxious about the dentist.
The staff are so friendly and made me feel so comfortable! The best dentist office in New Westminster for sure!
Always dreamed of going to apple implant for the longest time. Finally got in and felt great. The staff was very friendly and the doctors amazing. I feel I came to the right place.
Excellent experience for the whole family. I have a lot of anxiety about going to the dentist but the entire staff makes me feel comfortable throughout my visit. Never pushy, always friendly, organized and compassionate. They were also amazing with my toddler and helped him feel calm and confident.
So far so good. Great cleaning service. Will come back for sure
I used to hate going to the dentist. Now I love it. Newest Smile Dental is friendly and professional. Scheduling an appointment is never a hassle and the overall atmosphere is superior to any other dental office I've been to. The staff make you feel comfortable and are very personable. I would recommend this dental office to anyone. It is very accessible too as it is right by the Sapperton skytrain!
This is the absolute BEST place to get work done! Staff is friendly well informed. Doctors are professional and honest. The BEST prices we could find for getting a dental implant. Appointments are always ON TIME! And did I mention, Everyone is so damn Friendly!! ????????????????❤️
I've always been afraid of going to the dentist but one of my filling had fell out and they were able to squeeze me in for a consultation/temp fill on Friday then scheduled a permanent fill with a root canal on Monday. I don't know how but I still can't believe my root canal was actually done this morning. No pain at all. They're wonderfully skilled and know exactly what to do. Their office feels clean and organized. They make you feel welcome and are easy to talk to. Their team will take the time to answer and explain any questions or procedure you have.10/10 would definitely recommend.
I decided to try Newest Smile Dental a few months ago upon reading all the positive reviews written on their website. To my surprise and perhaps as expected I, not even a year later, I am writing a positive review as well. The front desk personal are amazing and professional. This clinic is punctual with their appointments and attend you as scheduled - So don't be late! Dr. Shivji is an amazing person and a true professional. He does not push treatments on you he rather points out concerns and urgency. Dr. Shivji did a procedure on me, something that was badly needed but I had chosen to delay for years... His professional approach incited me to trust him and I wasn't wrong...he did an amazing work - Now, I smile more than I should! Thanks so much!
One of the best dental offices I’ve been to. Clean and modern dental clinic, easy appointments and super friendly staff!
Wow. Made to feel awesome and welcome by the beautiful front of house players and genuinely cared for by the equally beautiful and talented assistants. Oh and the dentists are pretty amazing too ????
Professional and thorough, Dr Shivji and his staff are mindful of the comfort of their patients. My entire family is now attending this clinic and we find all the staff to be gentle and efficient. Dr Shivji and his staff have a patient focused approach looking at best treatment options; allowing patients to make informed decisions.
I just transfered from a small dental office in Vancouver. I, like most people am not fond of the Dentist and dislike going. Newest Smile Dental goes above and beyond for current clients and new clients such as myself. They made me feel instantly comfortable and at ease. Transfering to them was so easy. Janelle at the front desk was very knowledgeable and had a answer for every question I threw at her. The level of customer service is mind blowing. Dr. Shivji, Michaela, and Harpreet were kind and considerate to my needs. Not once was I pressured into any services and I was able to ask questions. I am so pleased with this office. The office space itself is new, clean and professional. They all have a professional work uniform which is nice to see, not just scrubs. Every step of the way they were telling me what they were going to be doing as they were doing it and this put me at ease. I cannot recommend this place enough. If you live in the area and need a dentist go to this office. They also seem to have state of the art processes and procedures. One of the staff even told me off hand about how she learned something from a conference recently so it appears their office supports continuing education which is lovely.
I cannot thank Cheriee enough. I used to be so scared of going to get my teeth cleaned. However Cheriee has changed my dental experience for life she not only thoroughly explained everything to me she also took her time and really put me at ease. She educated me on proper flossing technique I really feel I’ve upped my flossing game since interacting with her. My teeth feel shiny and new and I’ve already booked my next cleaning thanks to her comforting and encouraging environment. She is the perfect hygienist for anyone with dental phobia.
Went here after neglecting my oral health for a while and was expecting a lot of criticism for it. They are super friendly and helpful and fixed me up with no hassle. Couldn't recommend them more.
The staff is really friendly. The hygienist is extremely meticulous. It's almost as if her hands are invisible. It's amazing. I would highly recommend Dr. Shivji and his team.
Best dentist out there , I would give them 6 stars if I could, all the staff is really nice and the dentist is a really caring person and has solid memory he can remember what I do for a living and stuff in my life I tell them after 6 months of not being there, anyways 10/10 solid place my teeth very clean
The staff are always friendly, accomodating, and considerate! I highly recommend them!
Amazing staff and service. I never liked going to the dentist until I switched to Newest Smile Dental. I highly recommend them!
Very well cleaned, everyone seems to be on board with the pandemic standards. Everyone has always been friendly. I have been going here for a few years and have not had any issues.
Dentists are very professional and staff are very knowledgeable and helpful. They also tried their best to fit clients in, great emergency care. My partner will come back for checkup and cleaning.
Dr Farhan Shivj and his staff are always friendly and knowledgeable. Dr. Shivj always explains what he is doing and what I might feel. It was a magical experience today as I watched Dr Shivj and his assistant complete my crown. The two of them knew what the other was doing without speaking a word. I highly recommend this dental office.
Teeth cleaning experience was great! I advised her of my sensitivities beforehand and she was SO gentle (I'm a total wimp at the dentist because of bad past experiences). The actual dentist guy was super duper friendly, gentle, and informative. The woman who took my photos and x-rays was great :) super friendly front desk staff. Just all around so happy for my 1st time experience here. This will be my new place to go!
The best dental clinic, the personal and dentist are amazing
The staff are good on talking and welcoming, but not a real quality and knowledge of the field, and no accuracy and caution about your health I don't suggest this dentist instead look for an experienced one with a real experience and not a new born dentist who has only university experience. If you find yourself at this clinic, don't let the do much on you mouth until you make sure about the process. I don't recommend it even for cleaning. Be careful
I recently had a badly damaged and abscessed tooth extraction preformed by Dr Shivji. My contact request for an emergency appointment was answered promptly and professionally by Janelle. From the initial contact with the office to the completion of the procedure I was treated with exceptional care and professionalism. My thanks to Newest Smile, I would have no hesitation to recommend this dental office.
Had to have some cavity fillings done as well as transferring information from a different dental office (from a different country of all places!) The receptionist was very helpful and took care of everything. The office staff is friendly and I would return. They did a diligent job and they got me in with short notice. Very appreciative of this outfit.
Alll the staff here are super friendly, I always get excellent customer service. Dr. Shivji's bed side manner is amazing, he always takes the time to explain what's happening and educate me at the same time. He is by far the best dentist I have had.
I have not been to a dentist in many years, but I’m so glad I picked this one to return to. I had nothing but an amazing experience. Knowmatter who was working on me, they were super gentle and always asked if I was doing alright. I had a filling done and I felt nothing! I was so worried going into the appointment, but in the long run was worried about nothing. Everything they did from the needles to the actual work I felt nothing. I probably could of taken a nap that’s how gentle and amazing they are. I would 100% recommended Newest Smile Dental to anyone who is in need of a dentist and especially any one who fears the dentist.
This dental office is amazing! All the staff I've interacted with are so nice, everyone is very knowledgeable and they make sure you're comfortable every step of the way. Would definitely recommend them!
Very welcoming nice people and very comfortable
The whole team is super nice and knowledgeable!! They work fast while making sure you are comfortable. The place is clean and has a modern vibe that I like! Would definitely recommend!!!
Great service and friendly staff
My first dentist experience in Canada (I am from France and Belgium). After more than 24 hours of tremendous pain from a very badly infected tooth, no eat and no sleep I had the possibility to came in 1 day earlier than an previously made appointment. So I came in, as an emergency, with lot of pain. They did the regular check up, X-Ray and others tooth testing. They saw the infection, told me it was very bad but decided to not do anything!!!!! They were arguing that the tooth was "too" infected to touch it and it would cause me more pain to do so. I started crying, was scared and desperate because I was so much in pain and could not see myself being in such bad condition for longer. They assure me that the antibiotics would help and prescribe me also some awful painkiller. It made me completely stoned and nauseous and I still was in pain!!! I told them that probably if they freeze the teeth and anesthetize it would be ok. (In the past I had also an infected tooth and my dentist in Belgium did this and it worked very well to clean the canal without any pain). They convinced me that it was not possible and I would have to wait DAYS for the antibiotics works. Then they could do it... DAYS!!!!! Come on!!! I came back home crying and still so much in pain all the way back, thinking that dentists in Canada were awful and scared that I would have to wait for days with this pain that did not allow me to sleep or eat. I took the antibiotic and painkiller and had one of the most awful night in my life. The day after, I was still tremendously in pain, crying and nervous. I called an other dentist, recommended by a friend. Came in and they did the check up, saw the awful infection and of course they decided to cure the tooth immediately!! The doctor practice a perfect tooth anesthesia and could cleaned the canal, without any pain. My conclusion to Newest Smile Dental is they really don't know what they are talking about. Now, I am even glad they did not touch me or did any dental intervention. They left me suffering unnecessarily and paying for this "medical examination" + the useless medication was just a big waste money! The X ray was even so bad that it could not be used by the other dentist! So if you have an emergency or something serious to cure I would highly recommend you to go somewhere else. REPLY: I am shocked by the hypocrisis in your reply. No the 24h of your antibiotic did not make any difference as it was even more painfull and as much infected. As shown by the new X-Ray did by the next dentist. You told me yourself it would take DAYS, you mentionned a week or two. If 24 hours would have been enough then why you did not suggest an appointment the next day as it was previously planned?! And YOU convinced me to not touch it as it would be painfull otherwise. I am not a dentist myself and though it was how you operate in Canada. I know now that is not the case. I think you just did not care at all so stop pretending you were professionnal.
Best dentist and hygenists I've ever been to. Already highly recommended to my friends and family :) Thank you for all you do and the service you provide!
Best dentist I've ever been to. They're so good I fell asleep during a root canal and woke up when it was done.
My husband and I have been patients at Newest Smile for years. I use to hate and dread going to the dentist before I started going to Newest Smile but ever since going here I don't have that anxiety at all. Everyone is so welcoming and lovely. The service is always amazing and the dental care is high quality. My teeth have never been better.
these guys are amazing , friendly staff and took really good care of me on an emergency basis.
Emergency visit with little or no notice. Everyone was super friendly and attentive.
Been going here since I moved to New West in 2014. People are friendly, the service is great and have never had a problem with any of the dental work which includes removing all 4 wisdom teeth a few years ago which was complicated since they were growing sideways and pushing the rest of my teeth forward
Great staff and excellent dental work. I highly recommend.
From the time I first made contact, you could straight away tell how professional and well managed this dental practice is. Prompt responses, clarity of the processes and big smiles ????! The actual experience on the chair was even better. Crisp clear instructions on what to expect, gentle and expert dental technicians always looking out for your comfort. Above all ; detailed explanations of your current condition and intelligently thought out choices and alternatives for going forward with your treatment. I felt so very very comfortable and well treated here. Keep it up Dr Shivji and team , brilliant work!
Nice clean, bright office with warm smiles from some lovely ladies when you walk through the door. The hygienists are always gentle and thorough and then you get the nicest dentist you could meet. Made me feel at ease with how gentle he was. I hadn’t been to a dentist in almost 30 yrs out of fear from my childhood and when I told him how things were he made it all go away like magic. Great place if you need your work done
My bridge, that I had done in Greece, fell out ! I went into panic mode ! Their service was fantastic and my problem was fixed in under 1 hour. They just got a new happy customer. Thank you !
I was super nervous when I had to get a removal done but before and even after the amazing staff here helped me out through it all and everytime you come by the always seem to be in happy and super friendly
Clean facility with extremely friendly, competent staff.
I can't recommend Newest Smile Dental enough. By far, the best dentist experience I've ever had. The level of customer service offered by the incredibly welcoming and friendly staff is absolutely remarkable. Dr. Shivji himself is very kind, sophisticated, gentle and patient. I really can't say enough how happy I am with the level of care and service I've received from Newest Smile Dental.
Best place to have your cavity filling done!
Very warm and friendly. Provided details and lots of information so I was able to understand what my needs really were. Will be my new dental office for sure!
The space is very clean and professional. All the staff were very welcoming, kind and knowledgeable. I haven't always been a big fan of the dentist but I can say I enjoyed my appointment here!
Dr. Shivji came into this clinic, faced with numerous patients being handed off mid-way through treatments. I would definitely have to say that he, and his staff, have provided an exceptional level of service and professionalism that is hard to parallel. The atmosphere that is created is a bubbly, knowledgeable, and inviting office, that makes one actually enjoy visits to the dentist. My recent experience with my Invisalign treatment went smoothly, and without hiccup. 11/10 will return. Pro-tip: Park under the Save-on-Foods!
Fantastic positive and professional team.
Love going here ,plain and simple, they care❣️❣️I have an extreme phobia from childhood experiences and they have made me so comfortable that I have dozed off .The wonderful people there ,from the Dentist to all of the staff have taken me from chair clawing nervous wreck to a trusting patient and I thank them all for that and the great work that they do .Motorhomejim Strathdee
I highly recommend New West Smile Dental. Everyone there from reception to dentist and dental hygienist is incredibly professional and pleasant. It is clear to me that they value their work and doing a good job. Thank you so much.
So friendly and great at what they do, it's always such a great experience! I moved out of New West, but travel out of my way to continue going here. Highly recommend!
Booking is easy, staff is friendly and the service is great!
Yet another quick and pleasant tooth cleaning and dental inspection, and the bonus was a Fruit Punch lip gloss included in the dental gift bag. See you next year.
Best dental practice I have ever been too. Always friendly, remember me. Always put my health and needs first. And the bonus for me is even the water cleaning doesn't bug my sensitive teeth! Won't go anywhere else
Dr. Shivji and his team have made each visit extraordinary. From the reception to the dental hygienists, each person makes sure you're comfortable and taken care of from start to finish. If you've been thinking about making an appointment, this is your sign!
Highly recommended! Dr Shivji is super nice and so are his staff. Our family has been with this dental clinic for years, after experienced four others in the area,
What can I say, they remind you as often as you like to be reminded before an appointment... 5 times in my case, and I haven't missed a single appointment. My wait times are not longer than 5 minutes. They're friendly, professional and are giving away Kevin Hart tickets to a reviewer... :P
Great place with happy and friendly staff :)
Great care and very personable service! Highly recommended as I sit here frozen after a few painless fillings ????
My hygienist was super accommodating and caring and went as gentle as she could on my teeth. I really appreciated it.
Really great team, very upbeat and helpful. Also found it highly refreshing to not have a dentist that tries to up sell everything imaginable (as others tend to do). Will go back.
Newest Smile has great staff. They are very friendly and professional.
Attentive staff, modern equipment, awesome location. Highly recommended!
Amazing experience at Newest Smile Dental! Everyone is friendly and professional, making you feel very comfortable. The entire office is very clean and tidy. Dr. Shivji was awesome! He examines with care and makes sure to answer all of your questions. I believe Kiran was my hygienist - she was very thorough and made the cleaning experience comfortable. Thank you everyone for making my experience great!
Now that I've been here a bunch of times I will say this place is great! All of the staff are very friendly (receptionists,dentist, dental assistants), they treat you like a person and you never feel like they are rushing with you. They all seem to actually care about you and your dental health. Solid place, genuine people! Side note - haven't had any issues using my insurance here.
Had a really good experience here - everyone's nice and there's generally availability when I need it. Super convenient location too.
I love this team and am so happy to have switched to Newest Smile. I find they are friendly, efficient, professional, and kind. I ve also needed an extraction and either an implant or bridge. I wasn't pressured at all for the timeline or to go for the most expensive. My experience has been client-centered and im very pleased with their work.
Have been going to smile dental for a while now. I really love their staff. Dr Shivji is energetic and caring. He only does work that needs to be done and gives you options. He always makes you feel like you are in control of your dental health. The hygienists and front office staff are always pleasant, professional, and willing to help. The hours don't are great too and I can usually get in right away with little hassle. Be it a chipped tooth, a regular cleaning, or trying to decide between Invisalign or braces, they are always easy to get in contact with and service is the best I have had in years. They are great for the whole family. Both my children go there and New West Smile Dental always is a great experience for them. They are never scared to go nor do they dread getting a filing if necessary.
Knowledgeable and very friendly staff! Always a great experience.
Amazing service, I got an appointment very quickly and they were able to accommodate my tricky schedule. Friendly staff with alot of knowledge. They always make sure to educate patients.
Excellent Office. I'm phobic and still don't like going but they treat me so well and are so good at their job that It makes it easy for me to get through my appt. Staff are fabulous.
Amazing staff. Very clean facility. Quick and thorough cleanings and procedures. Very happy with my experience over the past two years. I have already referred three people and will continue to recommend to friends and family.
Been going here for years, great dental work and friendly environment!
This was my first visit to the Newest Smiles Dental Clinic for a cleaning and checkup. The clinic is very modern with up to date equipment and furnishings. Staff are super friendly and provided a very relaxing and comfortable experience. I would definitely recommend this dental clinic.
Awesome friendly staff organized didn't have to wait, in right away great service
Welcoming, professional, caring, dedicated. If I had a dentistry team as Dr. Farhan Shivji, Michaela, and team with this level of artistry, command of their craft, excellence, and commitment to their clients years ago, I would have had life-changing self-confidence.
We have been going to Newest Smile Dental for many years and I highly recommend them. Great location, very friendly staff, and a spotless clinic.
Amazing service and outstanding customer service ! My favourite place going forward ????I truly recommend this place
Great overall service and friendly staff.
I usually have a fear of the dentist, but going here was the best choice ever. Everyone is super nice and understanding. The last time I went there they helped watch my baby for me and he had an amazing time. The women at the front desk are always so nice when you enter the doors, and super helpful. The dentists are amazinglu kind, and always try their best to make sure you are comfortable during your appointment.
So happy to have found New West's Newest Smile Dental. They're a super group of experienced and caring professionals.
It was amazing. Tina was highly professional and fast. Both her and her assistant were nice and provided detailed directions before and after my procedure. Would definitely recommend.
Great staff and the Dentists are very professional. They take the time to listen and address your concerns.
The staff is friendly enough and appointments are always on time, but I've rarely seen the same dentist twice in the last few years that I've visited Newest Smile (I think I've encountered three different dentists). One visit, the dentist couldn't see me because he was preoccupied with another patient. By the time I got home, they called me telling me he was ready for me, but I didn't want to bother with the back and forth. On Day 1, I was also being up sold on services I didn't actually need, but it's otherwise a very clean and quiet atmosphere.
Every time I go to NeWest Smile the staff working there never cease to amaze me. As usual, we were greeted with a warm and friendly welcome. We got our teeth cleaned by Cheriee, who was nothing but outstanding. Our cleanings went so smoothly and Cheriee was so gentle with her instruments that it made it really easy for us to feel comfortable. She was very professional and attentive. I recommend anyone to become a patient at NeWest Smile.
Excellent, Professional and Friendly Services. Your supporting staffs are very nice to answer and follow up client questions as well. Great Work Done !!
He staff are very understanding And really understand your concerns without judgement of past dental care. They did a great job explaining the treatment without making patients feel bad if teeth were in bad shape
Great service! Professional doctors, both implant specialist and general dentist! I switched dental office this year and I'm fully satisfied. Got my implant done, crowns and cleaning and all the services gets from me 10 out of 10 points! The receptionists are very nice, welcoming and helpful! Implant prices are very reasonable and you can easily say that the doctors are very experienced, gentle and caring! Highly recommend!
My experience here was AMAZING!! The staff were super friendly, got me in same day and then got me in for the morning after. They made the whole experience easy and explained the whole process but also took my input into consideration. I have had other dentists give their condescending opinions and make it feel like they are just in it to charge me as much as possible. I didn't feel that way here at all. It was so refreshing. I'm not afraid to smile anymore.
Very welcoming office and a fun atmosphere. Dr. Shivji is a great dentist, and Harpreet did an excellent job on my cleaning. She was very informative and my teeth feel so fresh the next day. The front staff are also amazing, Molly, Janelle and Michaela. The location is also right by Sapperton station, so it is very easy to travel to by car or skytrain. Very happy this is my new dental office.
It’s official, I’m not scared of dentists anymore!!! This place is all kinds of awesome. It’s weird for me, but for the first time I’m not so nervous about my dental appointments. Dr. Shivji and his assistant Michaela make such a great team! Both have a knack for helping their patient be relaxed and at ease. They’re so trustworthy and attentive, I feel very safe in their hands. Really happy with the quality of the work they do and with their efforts in making the experience so easy. Honestly, I can’t recommend a better place to take care of your dental health than Newest Smile Dental!
I have not had a cleaning in years and the staff was able to schedule me in ASAP. Great! The cleaning and check up went very well and I could not be happier. The staff from the very start were very courteous and professional. So happy to be a client
Dr. Shivji and his team are always so professional and caring with their patients. He is also very honest with regards to what work needs to be done and what can wait. I can't say enough about Smile Dental. Really a great place.
Awesome service!!!!!! Very professional and they really make you feel comfortable.
Awesome experience. Very clean, inviting and calming atmosphere. I visited for a tooth extraction today - was seen very promptly and out of the chair before I knew it.
First time seeing a dentist since being in Canada and have absolutely no complaints at all. Everyone is so friendly you just feel at home. I had a check up and a teeth clean and was so thorough. Definitely recommend them.
I’m 64 years old and can be difficult at times. I never planned on going here but I was having a checkup on 4 implants I had done. I happened to be de here and had a cavity and no problem taking care of it. Subsequently I have had two root canals and other treatments and by the way I hate dentists and pain. This guy is not good he is great and I will never ever go anywhere else and by the way I live in White Rock and he’s in New Westminster! I don’t normally post reviews.
Very kind and helpful, and great service
Very accommodating good service.
a few weeks ago i had broken my tooth at work during lunch an called in to their office janelle got me in to an appointment right away so that i could have a root canal done they were very kind an accommodating through the whole process an had my appointments booked around work so i did not have to miss any work dr.shivji did a great job an its felt better since i would highly recomend this office to anybody that needs work done they have a great staff that are great at their jobs an care about their patients
I had such a great first experience. The whole team was extremely friendly and knowledgeable. The Dentist was very helpful and informative on next steps for me.
Recently had an appointment for a cleaning, X-rays and consult. Everyone working was very friendly and knowledgeable. Highly recommend.
I have been coming here around 4 years now, never been disappointed. Quiet calm atmosphere, friendly workers, very helpful.
Made me feel comfortable and explained all my options clearly, dont put it off go here you won't regret.
Excellent work and very friendly. Dental hygienist was patient and informative.
Place is big on customer service but is honestly a modern day butcher shop in their practice. Went there after not seeing a dentist for a few years because the dentist makes me nervous. Got a few cavities done at first and it wasn't that bad. But when I came in to have a root canal done it was extremely painful during the process. I wanted a wisom tooth pulled as well and they said best time to do it was after the root canal cause same side. They lied. It was next level pain and I honestly dont even think I was frozen anymore at that point. Felt everything. Still dream about it. After a year of not seeing a dentist after, because of their butcher job, I finally had to go again. I went to sapperton dental across the street to have the wisdom tooth on the other side pulled. And honestly I didn't feel a thing. That made me realize how terrible this place was in it's practice. The dentist that did the butcher job was a ex military dentist and maybe their standards are a bit lower, but it was night and day with the pain between the 2 places. Also they went to town on my insurance for everything 2 stars because they did have good customer service.
After my childhood dentist retired, I spent a good couple years looking for a dentist I could trust in both aptitude and morality. Everything from veneers to dozens of phantom cavities were pushed to me in that time. After the 3rd terrible dentist I tried Newest Smile Dental from a referral and met Dr. Farhan and team which since has been nothing but a great experience. Great staff, no bullsh*t, efficient, friendly, and capable. Although a bit of a drive for me now, I appreciate their skill and service and recommend whole heartedly.
My family of three is very happy with Dr. Shivji and his staff. Professional, Thorough, Inviting, Courteous, Comforting - these are words we would use to describe the people here. The office and treatment spaces are clean, modern, comfortable, and 'techy' - very impressed. Thanks!
They are very respectful and there really funny
They are most professional and accommodating at all times...very satisfied.
They destroyed my insurance. They claimed nearly $100 for a checkup, so the insurance company did not cover my specialist consult. They told me they always claim complete exam for everyone. My husband did the same exam in different dental clinic, and $45 has been claimed by them. I will never go there again.
The minute you walk in the door the customer service is amazing. I’ve been to at least 1/2 dozen Dentist since my childhood. At New West Smile I’ve had regular cleaning, fillings and Invisalign. I really appreciate, that they take pride in their work and always explain the process.
I used to hate going to the dentist. USED TO. Since seeing Dr. Shivji and his staff, I always look forward to the next appointment. The staff and hygienists are friendly, knowledgeable, kind and just awesome! Dr. Shivji is by far the best dentist I've seen in my 48 years! He is patient, kind, knowledgeable and so compassionate! I love him. He gave me back my smile! I no longer have to be embarrassed about my teeth again.
Great staff everyone is so friendly, they took care of my insurance that I was having trouble with and explained my treatment so I could understand it. I was very happy with my experiance!
Amazing staff! Very comfortable.. great job. Thrilled to have found them!!
Recently just started coming here. They were so patient with my son and made all of us feel at ease.
Best team, so caring and gentle!
The dental hygienist was awesome, I hadn’t been to the dentist for a number of years and she was gentle and did a fabulous job.
Great place to go to see a dentist. Very conscious of covid and took all steps needed to have a safe visit.
The best staff and amazing dentists. Love my dentist - try saying that!!
I have been avoiding getting my last 3 wisdom teeth out due to a terrible experience 30 years ago. I had no idea that this how it could have been! From the front door and everything in between getting my remaining wisdom teeth removed, was polite, friendly, professional and I only had mild discomfort - no pain. As strange as this sounds I enjoyed the whole experience. Top shelf dental company. Thanks everyone!
Wonderful office! All staff very friendly and make you feel right at home!
Very professional team, great service. Recommended the clinic to my family and friends and they had a great experience too!
Was a long time patient of this dental office but they have no respect or appreciation towards patients. Had an appointment for a second step of an implant surgery. I called in on a Wednesday morning to reschedule my appointment on the Friday afternoon coming up, since they need at least a 48 hour notice. A girl named Janelle answered and rescheduled my appointment and told me you have to leave a $500 deposit to reschedule your appointment, which no one had ever mentioned in my last appointment or in the first place or ever. She simply told me you either leave the deposit or I wouldn't be able to help and reschedule your appointment. I told her I will think about it, never heard such a thing before at your office or any other dental office and why was this never mentioned? She said, they should of told you and I am the office manager. I told her in that case I might take my business else where, she said that is perfectly fine. What is upsetting is that me being a long term client, was expecting a little more respect than that. I had given them my trust, loyalty and business. I have never ever been a no show or late to an appointment and never owed a single penny. I called back and asked for her name which she gave me. Funny thing is that she calls back a minute later telling me her name and tells me that your deposit is refundable, so you have nothing to worry about. Same person that told me that is fine to go somewhere else minutes before, lol. Otherwise its not the matter of the $500 deposit, the cost of what they would of done would of been significantly higher than $500. Simply poor office management, will never ever go back and or refer anyone to them ever again. Thank you Smile Dental, please do not contact me ever again!
Horrible personal experience, if I could give it 0 stars I would.
Great service and great experience every time! The entire staff is courteous and welcoming. Would highly recommend Dr. Shivji and this office!
Always professional and caring. Before I started seeing them I was terrified of the dentist. They went above and beyond to ensure I was comfortable and prepared. Love the whole crew. A+++++
I am typically terrified of going to the dentist. I managed to avoid it for the last ten years. I finally decided it was time for a cleaning and I picked absolutely right! The staff is incredibly careful and they went to great lengths to make me comfortable. I needed a filling redone, and although this is not pleasant experience, it was the best I could have hoped for. All in all, it lessened my fear of dentists somewhat!
All the staff are super friendly and welcoming. Always have their patients best health in mind and do everything they can to make you comfortable during your visit. I definitely recommend this office to anyone worried about finding a dentist that is knowledgeable and friendly!
Exceptional service. The staff is extremely professional, and genuinely concerned with the total positive experience of each and every patient. Highly recommend Newest Smile Dental to colleagues, friends and family.
Absolutely Amazing! I was in desperate need of an emergency filling and they went above and beyond to squeeze me in and fix it all in the same day. The Staff are Very nice and make the place a warm and inviting atmosphere. I would most definitely highly recommend them.
Very friendly staff, really good at their job, and reasonable prices