You will see the reviews of people who are consuming the services and products of Bristol Dental Clinic (Dentist) around Mississauga area (Canada).
At the moment this business receives a rating of 4.6 stars over 5 and the score is based on 127 reviews.
You must have seen that it has an average rating is almost the best one, and it's based on a large number of feddbacks, so we may think that the evaluation is quite credible. If people have bothered to give their review when they are satisfied, it works.
As you know, we don't usually bother to write evaluations when they are good and we usually do it only if we've had a problem or issue...
This Dentist is included in the category of Dentist.
Best dentists in the GTA! They are kind, caring, and really work with you to make sure you get the best care possible and always put their patients first! Dr. Annie, Heather, and the entire team are incredible: they are able to answer any questions you may have and take the time to explain procedures so you always know what's going on. They offer excellent service, do amazing work, and every visit is full of smiles and laughter.
I'm so pleased with Eva the dental hygienist, she was sweet personable and gentle and made me feel comfortable and she did a terrific cleaning! The staff is professional and friendly, the location is clean with ample parking. The cleaning came to 200$ and worth every penny especially when your happy with the results. Definitely going back for future needs!
My family and I have been visiting Bristol Dental for over 15 years now. Dr. Annie & Dr. Laura explains everything before they starts any treatment. Patient education is an important thing at this office. The front desk Simran, Harneet & Rohini are very helpful. I love this office!!
I've been fortunate to know Dr Annie Thomas and her team since 10 years. My entire family comes here, and we totally trust her. Dr Annie is always patient and a thorough professional. She will recommend something, only if you need it. However busy she is, she always has a genuine smile and laughter to share. Her team is welcoming and they have a modern setup. They are great with kids. We highly recommend Bristol Dental Clinic.
I have been with Bristol Dental Clinic for the past 4 years. The services including one in an emergency situation was highly commendable. The staff is always supportive and helpful.
Bristol Dental is a truly professional clinic in heart of Mississauga city. Dentists here conduct in-depth diagnosis and treat each patient individually. They do perfect work and fix the root cause of problem. The staff at front desk too are awesome in scheduling appointment using advanced communication. So, I dont have a single disappointment. Good job !
About two weeks ago, I saw Dr. Annie Thomas (Bristol Dental) for an emergency visit on a Saturday evening. As a result of a fall earlier that evening, my front tooth was pushed in. When I was unable to see my dentist, I asked my brother, who is a patient and neighbour of Dr. Thomas, if he wouldn’t mind showing her a picture of my injuries and letting me know if it was something that could wait until I saw my dentist. Minutes later, I got a call back from my brother advising me that Dr. Thomas was on her way to her office, where she would be waiting for me to do an examination and X-ray of the tooth. Dr. Thomas was able to successfully reposition the tooth and bond it so that it would stay in place while healing. I went for my follow-up today, and everything looks like it is healing nicely. It could have been a very different situation had I not received immediate attention. If I could give Bristol Dental a 10 star rating I would. To say that they went above and beyond is an understatement. When I had no other options available to me, they offered their help without hesitation, to someone who isn’t even a patient. I am very grateful and would highly recommend Bristol Dental for their professionalism and quality of patient care. Thanks Dr. Annie and Thomas
Dr.Annie Thomas and her team is very caring. I and my family have been visiting Bristol Dental Clinic since 2005 when we moved in the neighbourhood. We all have had excellent experience. We strongly recommend the Bristol Dental Clinic.
My family has been going to Bristol dental for over ten years and it has always been a positive experience. Dr.Annie and Dr Laura are always very pleasant to deal with it. Although we have moved, we still drive the extra mile as we always feel warm and welcome at Bristol Dental.
Really disappointed in the covid safety measures of this clinic. Not only will they call you endlessly (almost desperately) to get you in for an appointment. They do not care if you're not feeling well. I had an appointment booked for last week, Simran called me the day before to book me in. I called that morning to report that I had a cough. Michelle answered and I let her know that I'd be cancelling because of this. She then dismissed it and told me that its "okay" and I can still come in. She assured me it couldn't be covid because I confirmed my appointment yesterday. I was really thrown off about it but I decided to still go in. On my drive their I felt really weird about the response so I called to express my concern because I didn't feel safe going to a dentist that I knew was accepting patients with covid symptoms. Spoke to Michelle who then passed my concern on to Thomas who was very passive aggressive, he explained that a COUGH IS NOT A COVID SYMPTOM and they accept all patients regardless! I was in shock! He eventually just said "if you're not planning to come in we don't need to even bother with this conversation." I've since tested negative for covid, thankfully but to even go to a walk in clinic you have to have proof of a negative covid test. I understand that money may be tough in this industry but ATLEAST make your clients feel safe and assure them instead of offend them. I will not be going back here and personally think Thomas's licence should be removed from the ethics board and his staff undergo customer proper service training. I use to love this clinic because of the friendly staff and proximity to my work + they were very accommodating. I never leave bad reviews but this experience left me very great sadness and I will be looking for a less money-hungry dental office in the future.
We have been coming to Bristol Dental for many years and couldn't be more happier with the services they have provided for us over the years. We have had the pleasure of being a patient of Dr. Annie Thomas and Dr. Laura's; both have been incredible in providing exceptional service. Both doctors have a special way of interacting with patients making sure no matter how big of a procedure we may have to endure they make us feel as comfortable as possible. As a family we are very pleased with the entire staff at Bristol Dental and I hope to continue for many years to come.
They've been my dental clinic for 10+ years always dealing with my (frequent) cavities and basically been with me as I've grown up. They do their best to make sure I have healthy teeth and scold me on my bad brushing habits, as they should, always a pleasant experience all around. If you're considering a dental clinic for whatever the reason, I wouldn't hesitate in contacting Bristol Dental Clinic for an appointment.
My daughter is 16. New patient. What an INCREDIBLE group of people. If you are looking for a team that is efficient, patient, and thorough, this is where you need to go. Please keep in mind when attending, any covid forms that patients are asked to complete are not the requirement of the practice, but rather that of the government. They MUST ask us to complete as a government regulation. Thank you to the ENTIRE team, for a great visit. Especially Harmeet who was EXTREMELY understanding. WOW. Looking forward to our next visit. (Yes I said that about a dentist)
I had a great experience at Bristol Dental Clinic; Dr. Annie Thomas is the best dentist I have ever been to. She answered every question I had and has been very accommodating and easy to work with. I have always felt welcome at her office by her and her office staff. In addition, I have to say, the results of my treatment have been fantastic so far -If you need a dentist, I would not hesitate to call Bristol Dental Clinic. I would recommend the office to all my friends & family!
An exceptional and outstanding Dental Service - Dr. Thomas, the hygienist, staff at front desk are wonderful people. I have been a patient at this clinic for well past 10 years. The service this clinic offers has grown so much and my family and I have experienced their services to say it has been just exceptional. I would definitely recommend anyone living in and around Mississauga looking for a dental clinic to consider Bristol Dental Clinic by Bristol & McLaughlin in Mississauga.
The best dentist I have ever been too hands down! They treat everyone like they are royalty and do such an amazing job! I have been going here for 8 years because it was close to my work but now I've moved to a job closer to home (Cambridge) saying goodbye to Dr. Thomas, Thomas and the whole team was harder than saying goodbye to work colleagues! I know it sounds over the top but they have honestly been that wonderful. My veneers are the best I have ever had in my life! Dr Thomas was very fussy about making sure the colour was perfect and did an amazing job! (I will be back if I ever need new veneers, check the website to see my transformed smile with confidence!!) They have never pushed any recommendations on me either. They always go above and beyond to help you. I will seriously miss going here and may even take the hour drive to go for my next cleaning if I don't find someone with high rating like this place. She even offered to recommend someone closer to home... Always above and beyond Thank you all for always being so accommodating and fabulous. AT ❤️
I absolutely love all the staff at Bristol Dental Clinic. It goes a long way to know that they have the patients best interests in mind always. Highly recommended. Five Stars!
Dr. Annie and her team has been my dentist since 2007. I have always felt comfortable and confident with the options given to me for dental work that can and should be done. I definitely feel like family at Bristol Dental. The facilities are clean and inviting and I like the convenience of text appointment reminders and confirmations and Thomas ensures things are running smoothly and does what he can to ensure clients' are looked after.
Great place, overall I had a great experience. Everyone is friendly. Doctors are caring, professional and transparent. Dr. Annie and Shakti did an amazing job for my invisalign treatment. I highly recommend them.
Bristol Dental Clinic is the most professional, caring dental clinic in Mississauga. From the time they took care of my mother-in-law’s dental issues to my recent issues, they have consistently demonstrated the best in terms of expertise, quality of work and follow-up. Kudos to Dr.Annie and her awesome team!
Bristol Dental Clinic is efficiently run, using technology to confirm appointments and for Covid -19 active screening and thereby saving time. Dr. Annie and Laura are professionals who are thorough, gentle and welcoming. The office staff are great at their work. I would recommend anyone to access the services provided by this clinic.
I have been going to bristol dental for many years and never had any problems! Staff and hygienists are amazing, and they certainly make you feel comfortable and accomodate your needs. I see Alex for my cleaning and she is incredible. Dr Laura is also amazing. Highly recommend bristol dental! -Nicole
Everything runs so smoothly and the staff is very polite and understanding. Dr. Thomas is super knowledgeable and makes sure to get everything done without compromise. Dr. Laura is also very kind and makes patients feel at home. Receptionists are also very nice and get things done as quick as they can.
I have been with Dr. Thomas and this practice for 12 years. My mouth is a complicated piece of work due to damage done in an automobile accident. She has always had the patience to deal with my problems. Finding solutions for my mouth has often required thinking out of the box - and she has done that extremely well. The service is great, they are accommodating with changes required for appointments and emergencies. In all my years of dealing with them, I can definitely call them "an ethical practice." Just because your insurance covers it, they will not push you into doing a certain procedure - which is a common practice with a lot of dentists. That is a value which is important to me.
My family has been going to this clinic for the last 12 years and have always had a great experience. They treat you like family and go above and beyond with their service. I had my braces and wisdom teeth done alongside routine dental work done here and cannot recommend them enough :) Dr. Annie and Thomas are excellent.
This is the best dental office I have ever been too. The staff are polite, professional, informative and usually sporting a smile. The friendly atmosphere takes the edge off what normally is a stressful experience for someone like myself. Dr. Laura and Dr. James are amazing, they take the time to explain everything and answer any questions you have and they ensure you are doing ok throughout the procedure. I would highly recommend this dental office to anyone that doesn't like going to the dentist.
Dr. Laura was fantastic! My son fell and hurt his teeth badly and she helped us even though they were about to close. She was so good with my 3 year old, she made him feel very comfortable. All the staff here are wonderful, so caring and friendly. Highly recommend them.
I've been going to Bristol Dental for over 18 years now and have had an absolutely wonderful experience everytime! From their text message/phone call reminders about appointments, to the friendly staff who truly try and get to know you as a person to the great service you receive for a cleaning or check up. Dr. Annie and team have the latest technology and I'd highly recommend them for anyone who needs a dentist!
When looking for a great dental team, the Bristol Dental Clinic is the place to go. What drew me into coming at Bristol Dental was the close proximity to where I lived. I called them up to have braces done to mainly close the gaps, as both upper and lower set had plenty. The whole process of prepping my teeth for my braces was eventful. I had a limited time as I was leaving for a trip. They had two weeks to do an assessment, root canal, fillings, tooth build-up, fittings and installation of the appliance. I can say I may have just made me a bed in the office. With these in mind, with the help of the girls at the front desk, my appointments and payments were surely up to date. They worked to the tea to make sure everything went seamlessly between appointments; all with a great smile to greet you upon entering the clinic. All the doctors, dental assistants and my hygienist who were and still involved in the transformation of my smile are all very commendable. I cannot stress my thanks and gratitude with all the work that was done. And not to forget Mr. Thomas who is always there to check in the progress and lend support in the whole process. There are too many awesome people in the whole clinic to name one by one. However; rest assured, Bristol Dental Clinic will make your dental transformation as painless and awesome experience to have.
I've been going to Bristol Dental for years but the pandemic had prevented me for going in for my regular scheduled appointments. I visited this past week and was impressed by the level of precautionary measures taken while treating patients. Keep up the great work!
We have been coming to Bristol Dental Clinic as a family for close to 14 years and they have been great. The staff are friendly, doing their best to find appointments that fit our schedule and the text reminders are very helpful. They are great with kids so if you are looking for a place for the whole family, Bristol Dental Clinic is the place.
Highly Recommended! Front Staff, Dr. Laura & Mr. Thomas are all exceptional. All the Covid-19 Policies exceed the guidelines by public health. Got all of my Dental Treatments Done from this Clinic and they have guided me exceptionally well. Will be a Lifelong Patient :)
Dr. Annie and Dr. Laura have been our dentists for over 15 years. They have taken care of pur children's teeth as well as our own. Whether it's crowns, bridges or standard cleaning the staff at Bristol Dental are always professional and through.
Been with Dr. Annie for over 12+ years and have been receiving awesome and exceptional service on every visit from her and her hygienists. The office staff are extremely professional, friendly and always smiling. Wouldn't want to go anywhere else :D. Keep up the good work guys!
Excellent and friendly Dental clinic At first, I chose this dental clinic because it is closer to where I live. After several dental appointments, I was glad that I had made the right decision. The dentists, Dr. Laura and Dr. James have been very professional and friendly; Thomas (the manager) and the front desk receptionists have also been very approachable we always have fun talking to each other. Overall experience has been good so far. Keep it up, Bristol Dental Clinic.
My family and I have been coming to Bristol Dental for 7+ years now and the service gotten from the friendly staff and professional hygienists is very exceptional! The office environment is very clean and would highly recommend. Wouldn't want to go anywhere else, thanks a bunch!
Overall, I am very satisfied with the service I have received at Bristol Dental Clinic. I have been coming to this dental clinic for the past 5 years and I have had a cleaning, root canal and fillings done here and overall was highly impressed with the end results. The staff members here are very friendly, supportive and helpful and I am thrilled to visit this dental clinic.
You wear a smile, and some days, that is all one needs to complete a look, enhance personality. I was missing sharing my broad grin with my family and friends for years because of broken and bad teeth. I visited Dr Annie and I am back to showing off my smile and being my true happy self. Right from the front office to the Doctors, hygienists, the whole team is too awesome. Nowhere else will one find a staff on their lunch break informing a patient about trying to find an empty slot. (Shout out to Michelle) Dr Annie is a friend, a confidante, a sooth sayer. My family and I would not want to go anywhere but her and Bristol Dental Clinic. Best in Mississauga is an understatement. Thank you for being so caring, so considerate. helpful, understanding and supportive. Ranga
This is the dental offices of all offices. It’s clean, it’s comfortable, but what makes it best are the professional and always friendly staff. From the smiling staff at the front desk to the always so kind owners Dr. Thomas and Dr. Minea. Everyone here makes you feel welcome. A special thank you to my hygienist Alejandra aka Alex. You’re always so personable and gentle. It’s staff like you that keep a business a successful one. You guys rock!
I have been with Dr Annie Thomas for more than 8 years now. Very friendly staff who welcomes each n every patient with a big smile. Dr Annie takes care of her patients so well. It's more of a personal touch with patients than being just a regular dentist visit. Thank you !!
I have been a client of Bristol Dental for many years. Dr. Thomas and her staff always ensure that my teeth are well cared for and that I am receiving the best possible care. Very clean, friendly staff, experienced service. I don't every have to question Dr. Thomas about anything she says. Her office also has all the most up to date equipment to ensure you the best possible results. Thank you!
I've been going to the dental clinic for two years. Very good service. I would highly recommend this clinic to get dental work done as they have a Doctor that specializes in every dental work. Keep up the great work.
I went to them thinking I was in for a nasty visit, I'd never been there and I had a broken wisdom tooth needing extraction. I cant stress how gentle and great their work was. I've been back for a cleaning, a filling and extraction follow up. They are very affordable, thorough, friendly etc. The whole family will be using them from now on.
I had a good experience at Bristol Dental Clinic. Very nice and polite staff. Special thanks to Dr. James.. and his team. Thank you Puneet ,Aman and Simran. You guys are awesome..????
I think the best Dental Service I have experienced. From the front staff through all the dental professionals. Dr. Thomas, is amazing. Dr. Laura is so professional. Thomas runs the office very smoothly. Thanks to you all.
I have been coming to Bristol Dental Clinic for about 5 years now, and I always have a good experience during my appointments. All the staff are incredibly kind and are very professional. I definitely recommend this dental clinic!
Been customer of Bristol Dental Clinic from the day we landed in Canada which is 12+ years. Dr Annie Thomas you are the reason for our loyalty. Best dental clinic in Mississauga!! Absolutely fantastic service
The office is very clean, bright and spacious. Staff is extremely nice and as you can always expect service with a simile !!! Dr Annie Thomas takes extra time to review your file and ensures every detail is taken care off. Thank you.
By far this the best dentist I have ever been to. They were polite, personable and kind to me. As a child I had a horrible experience at the dentist and this dentist was so amazing she even came on her day off because knew I was traumatized. She sat through the process with me until I got my wisdom tooth extraction. I highly recommend this location for they go above and beyond in their service.
I always had a great experience here, the admin and the doctors are wonderful and very accommodating. Had many different treatments done here, all went smoothly and truly felt like they had my best results in mind. This is a clinic you can trust
I have always had a great experience at Bristol Dental.. From the admin staff (Simran) to the doctors (Dr Annie and Dr James) and hygienist's, all display extraordinary professionalism with a personal touch. Definitely recommend them
I have been attending this clinic for a number of years and have always been completely satisfied with the care, professionalism and friendliness. Everybody there is excellent. Highly recommended.
My entire family is a client of Bristol Dental Clinic. They offer very professional and great dental services. We are always greeted with a smile and get our appointments booked as per our convenience. I am assured that our dental health is in good hands.
We have been visiting Bristol Dental Clinic for nearly three years. Dr. Annie Thomas & Dr. James are very caring, patient and very professional. They were able to resolve all my dental problems. They explain what they do and are very considerate. The friendly staff at the reception namely Simran is very helpful. We really love coming back for our dental appointments. Mr. Thomas is very caring and makes everyone feel welcome. We would highly recommend Bristol Dental Clinic to our family and friends. Best Dentist we have ever been!
I went to Bristol Dental Clinic for the removal of my wisdom teeth. Staff are all very friendly and have great customer service. They are very prompt at responding to emails. Dr. James did a great job with the removal of my wisdom teeth and Shweta assisted him. The staff are knowledgeable and caring. I am thankful that the procedure went well. Thank you! Shaneen
I highly recommend Bristol Dental Clinic. Thomas and Annie were both amazing and accommodated me for an emergency during the pandemic. Dr. Annie did a fantastic job and I will be coming back here for future visits.
I've been going to the Bristol Dental Centre for more than 10 years. Dr. Laura Minea and Dr. Annie Thomas are exceptional dentists and provides great guidance on preventative oral health care as well as fixing problems should they arise. The front desk staff, dental hygienists and other staff are friendly, professional and take good care of the patients. I truly recommend this wonderful team.
Best dentist ever. Dr. Thomas is amazing. Seeing her for more then 10 years now. She took best care of me and my family’s teeth. Staff is very friendly and keep you updated regarding the appointments.
Amazing Dental Clinic, the doctor took his time to make sure my current medical conditions don't interfere with my wisdom teeth removal. Also, they send a text message reminding you of your appointment. Friendly staff and great service!
I generally do not write too many reviews but I thought that I have to put in my two cents worth about Bristol Dental Clinic in Mississauga. I am truly amazed by the care Dr. Annie and her team, including Mr. Thomas put forth towards myself and my family, during every visit, always ensuring that we are properly taken care of. I was particularly amazed by how Dr. Annie took care of my daughter who was petrified of the visit to the Dentist. But Dr Annie kept her in the loop during the entire procedure explaining each and every step and eventually making it a great visit for her ! Good job Guys !!! 5 stars from me :)
I tried this dental clinic when i moved to mississauga. It has been a very pleasurable experience for me. Dr. Annie Thomas is a very understanding dentist who is able to see the patient's perspective and treat accordingly. She dies her job with immaculate precision. She is also able to get specialists to her clinicfor any specific issue rather than asking you to foi elsewhere. The staff is very courteous and helpful and more importantly, flexible. I am so happy that my entire family are now going to Bristol Dental for their dental needs. I would highly recommend Bristol to those looking out fur an excellent dentist who is capable, understanding and friendly, backed by an excellent infrastructure and very friendly and flexible staff. I have no hesitation in giving a 5 star rating to this dental clinic.
I used Bristol Dental emergency services while traveling in Canada. The quality of service that I got is unmatched. To this day, I have yet to find a dentist who took that much care as the folks at this clinic. I highly recommend this dentist if you need great quality of service.
The Office is very clean and has a very friendly staff. During the pandemic, they are well prepared for the health and safety of their patients. I would recommend this dental office to my friends and family. The staff is very professional and highly skilled in all areas. We have seen so many dentists in the past and this one is overall the best.
Excellent clinic and personal I strongly recommend Bristol Dental Clinic. I am living in North York Toronto and I am using this Clinic for the last 10 years because the quality of the services they offer worth the time and Km I spend to get there. Dr Annie and Dr Laura, with their hygienists and assistants are excellent professionals and amazing people. All brand new equipment,clean, warm and safe environment, make this Dental Clinic one of the top within Toronto and Mississauga, highly recommended by the specialists in the field of Implants, Dentures, Dental Surgery and General Dentistry.
Haven’t been to a dentist in over 4 years, I was nervous to say the least. I had my appointment with Dr Annie and she was fabulous as was her assistant. They both explained what they were doing and put me at ease. From the receptionist to the assistant and Dr Annie, everyone was so kind, I felt good after my cleaning and my mouth was not sore as in previous visits to other dental offices. I highly recommend Bristol Dental Clinic!
So thankful to Bristol Dental Clinic in Mississauga. I've been to a few dozen doctors because I was having troubles for years and no one could diagnose what the problem was. My family made the call to Bristol Dental and they took me in right away. They finally figured out the problem thanks to Dr. Laura. Thomas was amazing he assured me that he would do his best to get me an appointment with a specialist. He made it a priority and got me one immediately, this is something that normally takes 9 to 12 months to get. So grateful to the entire staff at Bristol Dental Clinic Mississauga & I would 100% recommend visiting them. If they cannot help you directly they will for sure find someone who can. I can confidently say that at Bristol Dental Clinic you are in great hands!
This clinic help me so much.when I was in pain.dr sherry and Thomas arranged surgery with in one week.then made a treatment plan and set it all up.so greatful.im a old man and this is the best place I've ever been too So good.all the staff are pros.thanks gang Regards Doug
Very clean, punctual, and extremely kind staff.. they treat you like family. I called here for an emergency appointment for my husband and they helped us out much more than all the other dentists I called in my area. This place was a bit of a drive from where we lived but definitely worth it. Would recommend coming here to anyone!! 10/10
Our family has been going to Bristol Dental Clinic for over 10 years. The dentists Dr. Annie Thoma and Dr. Laura Minea are through and experts at what they do with a caring nature and full of positivity. The cleaning staff offer exceptional care and service. Special thanks to Alejandro who is very experienced and doe a great job. Their facility is clean and everything is sterile. They use several methods to book and confirm appointments, you preferred method is used, very convenient. Our family highly recommend Bristol Dental Clinic.
The staff here is amazing, they genuinely care, very professional and engaging. Treat you like family, easy to relax. Very understanding and flexible. I have recommended them to others will continue to do so. DR. ANNIE, ALEX, LAURA, THE ENTIRE STAFF IS GREAT. Very glad I switched to them, will never leave.
For the last 4 years I have been going to Bristol Dental Clinic. I spoke to Thomas and explained to him that it was a while since I had been to a dentist due to a bad experience. He assured me that they will take good care of me. On the first visit to currently I must say that the ladies at the reception are all very professional, friendly, and are always welcoming with great smiles. They also always take the time to chat and listen to me! Dr. Laura looked after me and made sure that she explained each step of what she was doing while she worked on my teeth. I felt comforted and really appreciated the care she took. Whenever I see her she is always very friendly and she genuinely cares. I have had the opportunity to have Dr. Annie looked after me as well which was also another really good experience. The staff are awesome and the services provided are excellent! Thank you to the receptionists , hygienists, dentists and everyone else involved in making the clinic a great one! The best team!
HORRIBLE DENTAL CLINIC, DEFINITELY A PLACE YOU NEED TO AVOID. Went there for initial consultation for partial snap on smile, waited 1 hour 45 minutes even though I had a scheduled appointment. I reside over 50 km away and prefer to complete what is necessary such as fitting during the initial appointment, which is always done for snap on smile during the initial appointment, the dentist started showing patient files for whom she ordered snap on smile. Personal patient info and pictures were shown during the appointment (definitely a breach of personal information). They kept saying they’re not able to bill my insurance for the initial consultation appointment, I gave them my credit card and told them to call the insurance company the next day for assistance in billing since it was already past 7pm , if they still can’t bill then they can charge my cc. Now I was told to come in for another visit for fitting. This visit was horrible, the dentist’s gloves smelled moldy and the room had paper towel , dust bunnies everywhere, the dentist kept repeating the fitting process because her and her assistant weren’t putting enough putty to take a proper mold, repeated over 3 times. The dentist will send it to the lab to confirm if they will be able to make my mold. I was asked to pay $1500 even though the lab hasn’t confirmed that they will be able to make my mold. Other dentists take a deposit ( the lab fee) upfront but not 50% of the cost. So I gave them my credit , and they refused to bill my insurance first, they said they will bill my insurance for the other 50% when I pick up the appliance ( that’s if I get an appliance the lab didn’t confirm they can make the mold). They then said the cost may vary depending on what the lab says. At that point I paid $1500 on my cc and wanted to just leave because I was there for almost 2 hrs . The whole thing didn’t feel right so I called the next day and told them I don’t want to continue the process. The owner said he’s not sure if he can refund me the 1500 I paid he needs to review things. He called me back saying that I took up the dentist’s time and need to pay the same amount I paid during my initial visit. This place is just out to get people’s money, during the initial visit they should’ve done the fitting but wasted my time. He said he will deduct a consultation fee and whatever else from $1500 and refund the rest. I disagreed and wanted my full 1$500, I called my insurance told them the issue ,my insurance covered the second consultation fee for this dentist so I can get my $1500 back. So basically this dentist maxed out my consultation visits for the year. The owner refunded me the money. On my insurance statement I noticed that the dentist tried to bill my insurance multiple times without my consent , thankfully those claims were rejected. I forgot to mention during the process of getting my refund there were multiple calls made to the owner he was rude and I had to request my invoice and proof of refund multiple times. Few weeks ago I got an email from them saying they never received the consultation fee payment from my insurance, to be cautious my insurance directed the claim payment to me because like I said the dentist was putting in claims without my consent, paid them for that second consultation fee even-though they shouldn’t be charging a 2nd consultation appointment fee. RESPONSE TO OWNER: The insurance diverted the $130.00 claim payment to my account due to your clinic putting through unauthorized claims please see attached photos, also see attached message indicating that your clinic didn't respond to my inquiry about pursuing the treatment, which I wasn't planning to do but wanted to see how you find a way to overcharge. The reason I posted the review a few weeks ago is because I remembered the horrible service I got when you reached out to me stating you haven't received payment for the additional consultation appointment you decided to bill me for. You indicated you don't refund deposit, please clarify the reason why you charge for a service that wasn't rendered.
My Husband and I have been going to Bristol Dental for years. We are very happy there. They are very professional and kind. Whoever takes care of us, being the front desk, the Hygienist or the Dentists, Dr. Annie Thomas, Dr. Laura, Dr. Sherry are all very welcoming and make our experience a good one.
Hi Bristol Dental...I’m not a person to write reviews and I’m not a big fan of coming to the dentist. All I can say is this is a great place. Everybody is very professional and helpful. My first experience was with Alex the hygienist. Very gentle she made feel very comfortable, she gave me the motivation to start caring more for my teeth. The dentist all have been amazing specially Dr. Thomas and Dr Laura very professional, you definitely don’t fell rush in this office, they really care about you. You guys have me now as patient for life and will for sure recommend you .!! ⭐️ ⭐️⭐️⭐️⭐️ Erwin Garcia .!!
I have been a client of Bristol Dental since they opened up many years ago. This is a great business. I have always been treated like family. They are very professional and really care about your well being. The staff is very courteous and friendly. If you are looking for a dentist, I would highly recommend that you give them a call.
Very professional and amazing team with a clean office. Even after moving 30 kms away our entire family has been going to Bristol Dental for over a decade now.They are very flexible with their schedule and always punctual with their appointments. Highly recommend this clinic for any age group.
Always a pleasure to deal with the staff at Bristol Dental. We have been going there since 2007 when our kids were little and they are always so patient and welcoming. Dr. Annie can brighten up your day with her big smile and enthusiastic attitude, would highly recommend them for your family Dentistry needs.
As someone who always had a fear of going to the dentist and a very low pain threshold, the staff at Bristol Dental is very understanding of that and always takes the necessary steps to make sure I'm comfortable and at ease. I highly recommend them!
I've been coming here for more then a year now for braces and the overall experience was amazing. The staff and Dr. are very friendly and polite, they always make sure everything is in order, they took great care of me and my teeth. Thank you Bristol Dental Clinic! I highly recommend visiting this Dental Clinic.
From the minute you open the door, you are greeted by name! The ladies at the front desk are so nice, and polite.. and know what they are doing. Dr.Laura, is so compassionate and caring from my first visit. Skilled and loves her job, it shows!! Listeners to all your concerns, and addresses them one at a time. Tells you everything that is going on, and the work she has completed (with pictures). She makes you feel comfortable from the moment she walks in the room! She’s always smiling, and you never feel rushed! We ended up going to this office as my daughter was referred to here.. She told me how great it was, and how nice and gentle Dr.Anne was as well. So I made appointments for myself and son! We are so happy we found your office, and very happy with the service! Thank you for making us feel like family!!
I have been seeing Dr.Thomas for over 10 years! I have never needed emergency work and only a few cavities. The staff is excellent, friendly and helpful. The office keeps great notes, and is always very clean. I do have benefits so can't comment on pricing, but can you put a price on price of mind? The Hygenisits that do the cleanings are gentle, kind and can accommodate my personal quirks(I don't like the polishing so no rinse, just do it!) I would highly recommend Bristol Dental.
I have been with Bristol Dental.Clinic for the past 14 years and I must say,the team there is very professional and pleasant...from the front desk staff to the hygienists to the dentists. Thank you Bristol Dental Clinic for always making my visits a pleasant experience.
Excellent dental clinic. Dentist genuinely cares for your oral health and highly professional staff. Took my little one there and Dr Annie made him so comfortable and he didn't even notice the work being done on him. Highly recommended.
Best dental clinic in Mississauga!! Absolutely fantastic service, good and kind-hearted people and great results!!! Dr. Annie Thomas is an excellent dentist. She took the time to explain every procedure she was doing. I would recommend Dr. Annie Thomas to everyone. She is the best dentist I have ever had.
I have been a client here for a about a year. Staff was very welcoming from day one. You get the education on your treatment and the Dentists are world class. Definitely have seen gradual improvement in my overall dental health and well being! I would recommend this clinic.
I was nervous about going in to the dentist, after so long, but I was in need of an emergency extraction, and they took great care if me. I highly recommend Bristol Dental to anyone in need of dental work. Great staff and most importantly great work.
We had relocated to Canada and was searching for dentist / orthodontist for our family. Bristol dental clinic was recommended by a friend. And it never disappointed us. Dr. Annie and her team of doctors (Dr. James & Dr. Shakti) are absolutely fantastic. Staff is nice, appointments are on time and flexible. We had continued treatment for my sons braces since last 1 year and Dr. Shakti has been excellent with the process. I will definitely be recommending this place and practice to family and friends.
My family has been receiving all our dental care here for the last 8 years. Our experiences has been nothing but great. The entire team has been very professional, friendly and accommodating starting from the front desk to the very top services of Dr. Annie Thomas. My long term fear of dental procedures has been greatly minimized through the calmness and professionalism of both the doctors and the dental hygienists. Their open willingness to involve the pt with step to step procedures is a testament of their excellent service. I would highly recommend their services to anybody looking for a new dentist or looking to change their old dentist.
First of all both hands down. This clinic deserve more then just five star, the job Dr Thomas and his whole team does is beyond amazing. The effort they put to get your treatment needs done is well appreciated. The front desk staff not to forget (Simran) specially is super friendly at making people welcoming and keeping awesome track on appointments. This clinic staff knows what they are doing. Dr shakti, Dr Anne are the best. They take a great responsibility on getting job done. They take it very seriously when it comes to any concern regarding your treatment and they will put all their effort to make it right in time. Thanks to my cousin for referring me to them because finding a great dental clinic is sucha pain but now with in 4 months of time I know for a fact that I made the right decision for my Invisalign going to the clinic. No words to appreciate them enough!
The staff here is amazing, very professional, and friendly. They are understanding and flexible with their schedule. The Dentists and Hygienists are very professional. I have been to many other dental offices in the past and I would definitely recommend this dental office to my friends and family as well as anyone else.
I have been with Bristol Dental for 13 years now with my whole family. Now that my children are grown up and working, still they are with Dr. Annie and Dr. Laura who are both caring and professionals. Nice to have a dentist whom you can depend on. Try them and you will love them....
Very professional dentist's office. The staff and the hygienist are super amazing. Especially the management is very customer oriented and professional. Moreover not to forget the Dr Annie Thomas and other doctors are very knowedgeable and they are the backbone of super success. I am the visiting them since last many years and I highly recommend this office for everyone. Thank you.
Our family has been visiting this office for the past 14 -15 years. Dr. Annie Thomas is the best. She is very patient and does not recommend any treatment until its really required. She explains each step of the procedure thoroughly. She has the best staff, be it the hygienists or the front staff. You are always given a warm welcome and great service. Keep it up Dr. Thomas and team!!!
Dr. Thomas and Dr. Laura amazing and professional, taking time to explain the procedure so patiently and making me comfortable. Thank you both.. The office staff and Mr. Thomas is very polite and welcoming with a warm smile.
I have been going to this place for years and I have had the best experience. Dr. Annie and the front desk staff are all very helpful and they always do their best to accommodate your needs. They have graciously taken me in when there were multiple times when I needed emergency treatment. They provide excellent service!!!!
Excellent service! All staff are very friendly. I would like to give special thanks to Dr. James for looking after me. I highly recommend this clinic.
Exceptional service and Amazing staff !!! I highly recommend Bristol Dental. My experience with Dr. Annie, her colleagues and staff are very kind, warm and wonderful. I usually cringe when going to the dentist but since I found Bristol Dental, I feel at ease and now look forward to going to the dentist.
Very professionally run clinic. Reception staff are cordial and flexible. Alex - the hygienist is amazing with kids and makes them feel comfortable. Dr. Thomas and Dr.Laura take time and never rush the patient. We have known them for years and have always received top notch service from them.
An exceptional Dental Service - Dr. Thomas, her support staff are excellent at their craft. My family and I have been coming for years and I highly recommend Bristol Dental
I would recommend this facility to anyone looking for a dentist or dental hygienist in Mississauga. Great staff, very professional, fast service, and friendly customer service. They work with you even if you do not have insurance, and if you are new to Canada like me, they do not insist on you doing unnecessary screening procedures. 5 stars!