Reviews of Canmore Downtown Dental (Dentist)

Greg F

This dental office is great. Had our first visits when we moved to Canmore and got amazing service from front staff, the hygienists, the Dental assistants and Dr Loga.

Kate Howard

Terrible service, they messed up my benefits somehow, and then maxed out my credit card even though I am definitely covered (have never had issues at any other dentist). Couldn’t freeze my face did a terrible job on my fillings, still having sensitivity issues almost six months later, during the same visit, I was under the impression they were fixing another chipped molar, after the freezing wore off I realized not only did they not fill the chip, but it now feels bigger! My wife had to leave an appointment with out service as they were running so late. Will never be going back to this dentist, my only hope is I will be able to recoup the hundreds of dollars they charged to my credit card. I should mention that the hygienist who cleaned my teeth on my first visit was great.

Colin Mckinlay

These are the most caring and gentle people you could ever expect at a dentist's office. They put me at ease every time I have any work done. I would highly recommend them.

Bea Mann

The office was clean and comfortable. Jenny at the front desk was helpful, pleasant and fun. Jessica the hygeneist was very thorough, educational and my teeth feel smoother than ever.

canmore golfer

I have been going to Downtown Dental for about 4 years. I have bad dental anxiety from an awful surgery experience 5 years ago at a different office. Dr Bagley has taken such care in my treatment and always goes above and beyond to make me feel comfortable. I feel like I am genuinely cared for when I go in and the reception staff are always lovely and endearing. I’m not a fan of going to the dentist but downtown dental really makes the difference and I love the staff there.

Charles Butler

Most companies that say they put the client first don't. They say it but it shows up in the little things that they don't mean it. Dr. Loga (sp?) gave me solid advice that resulted in less services being booked than could have been. That won me over. She really put my health and well being ahead of business interests. Jessica, the hygienist, was not only good but she didn't pad the time by taking a million breaks, like many others have in the past. She was fantastic and her experience shows in how gentle she handled inflamed areas.

holly s.

First time I've actually enjoyed going to the dentist!! Each staff member made an effort to make me feel welcome and comfortable. Dr.Loga did a great job explaining what was going on and was compassionate about my situation. Highly recommend Canmore Downtown Dental!

Lorel Hammerstad

Dr Loga and Krista… I can not sing their praises high enough. Their care and attention to detail are immaculate!!! After a pandemic cloud of self neglect they have finally made me soo happy and proud to smile again!

Cyd Fraser

Jeannie and Andrea are an integral part of this dentist team. Great job.

Joel Scott

First visit. Friendly and caring throughout. Fully illustrated examination of what was going on in my mouth and what to do about it, supported by a photograph of the area of concern. All to say. confidence and trust was built quickly. Felt very relieved with my choice of dentists in Canmore.

AngeliMarie

Very professional, warm greetings and awesome experience. I live in Canmore and recommend the drive from Calgary, then go for lunch on a nice spring day(*_*)

Tiffany Lucas

Me and my family had been going to this clinic for more than 6 years now and it's always a great experience from the very friendly ladies at the reception desk to the amzing hygienists and dentists. They are the best.

Rory T

I called to make an emergency appointment, and within 2 hours my problem tooth was pulled. Amazing staff, very friendly and accommodating. 10/10 would recommend this office!

Marie-Lyne Richard

I like the friendly staff, and the competence and willingness to answer questions and explain alternatives of the dentists. I LOVE the view of the mountains (and in this case, the sunrise) from the clinic. I do not appreciate the bigscreen TV and muzak.

Zach Pitman

Great service and friendly staff. I would highly recommend Canmore Downtown dental!

Leslie Lewis

Small town familiar service with big town technology. Great experience!

John Etzkorn

Downtown Dental is wonderful. The tech is right up to date, the hygienists are skilled, gentle and quick. Everything is thoroughly explained. I am not a fan of dental visits due to some sketchy treatments as a child but this crew puts me at my ease.

Angela Anderson-Blunt

Fantastic service and professionalism! As good a dental experience as you will find. Dr. Bagley is very friendly and takes the time to thoroughly check-up on all aspects of your dental health.

Commander Lala Nakamura

Dr. Lloyd is the best, as are all the assistants and reception staff. Although it is never a “pleasure” to visit the dentist, I always have a positive experience at Canmore Downtown Dental and go home smiling!

pearl serrat

Brilliant service - feeling so welcome on every visit, feeling respected, understood and heard on all concerns. Better words are perhaps still in the dictionary, but if you want to find out on your own how to improve and upkeep your dental health - talk to people with a big smile at Canmore Downtown Dental. But Victor is not looking for a new dental health provider since 2004 - I am more than OK with this dental service for sure.

Wanda Ellerbeck

Canmore Downtown Dental has always been a pleasure to visit for appointments. From the time I walk into their office to when I leave, the staff is very professional and fun at the same time. I have been going to see Dr. Evans for years and it is always a pleasure. Everyone there has a joyous nature that shines through. Thank you to all of the staff. Dorothy Wilton

Greg Barrett

" I find the office staff and Dental Staff second to none...They have Ultra Modern Dental Technology And the friendliest Dental Office in this Beautiful Town...Dr Bagley is amazing ..Painless "

craig mcgee

Despite 15 years thought friendly sincere, in the end all about money botched entire bridgework left slack-jawed with healthy side gum/smacked told ‘tough luck’ . He keeps all the money for missing bridgework and the updated costly yak splints equally useless and find me off to denturist to try to place Ever spitting out whether speech impediment or trying to drink or eat like 90 yr old slobbering our teeth in 55 UR Old humiliating. Returns no phone calld.

Brendon Skingle

Perfect 10 ????????????for Julliene Silao for being the best and accommodating hygienist in canmore downtown dental. Keep up the good work❤️❤️❤️

Doug Schumacher

Best clean I've ever had! Both times I've been. (Thanks Krista) Professional, friendly service, strong covid protocols. Dr. Loga and her excellent team of hygienists and front office staff have your best interest at heart. Kids look forward to their visits! i highly recommend downtown dental clinic.

William (LocalCanadian)

Professional but welcoming and all staff appear very personable. Punctual. Hate anesthetic but never even felt the needle. No negative thoughts and I have high expectations.

Aydin Odyakmaz

Super friendly and helpful staff. Professional and direct with all my needs and questions.

Iain Ramsey

I’m not a huge fan of going to the dentist, but this place makes it a great experience! The friendly staff and amazing dentists. I’ll be a forever client ! Thanks for saving my smile ????

sam Mann

Staffs are friendly, accommodating, and professional.

catherine Bohn

I had a standard cleaning appointment this afternoon and was blown away by their service! Shout out to Krista for the most thorough attention I’ve ever received.

patrick o donnell

Going to the dentist is never a fun endeavour but Canmore Downtown Dental flipped that mentality upside down. I have had some negative dental experiences in Canmore and Banff and I was hesitant to give this one a try. I had a friend recommend it and I am so glad they did. The staff was knowledgeable and Dr. Loga was incredible. Best of all, the atmosphere was most welcoming and comforting. As soon as you walk in, the stress of going to the dentist fades away. I highly recommend this dentist office to anyone who DOESN’T like going to the dentist. You’ll have your mind changed!

Anna Kr

When you find an office of this calibre you stick with it. From the moment you walk in the door until the moment you leave, this team is 100% pro with outstanding people throughout. I have absolute confidence in this practice. I was asked if I was happy with my teeth on my first visit. That was a long time ago and I am pleased to say that I am indeed very happy with my teeth. Goal achieved. Procedures are painless and executed to high standards. The hygiene and assisting staff are very knowledgable and continue to teach me things about dental care that I had been oblivious to. They’ve upped my game. The front office is efficient, always friendly and really quite entertaining. If your practise maintains high professional standards, it’s okay to have a little fun because who really wants to go to the dentist? Top marks. Highly recommend.

Shane Klein

Wonderful emergency service. Professional and Personal.

GARY Hanson

Excellent work, flexible and understanding of your needs. They take the time to explain everything and will give advice and care instructions even after you've left the office to ensure proper healing and peace of mind. I appreciate this office.

Braam Compton

Happy friendly atmosphere each time I have an appointment :)

Kevin Olazo

Friendly, knowledgeable and professional staff.

Lindsay Dunn

My husband and I were referred to Dr. Bagley when we first moved to Banff from southern Ontario. We feel incredibly fortunate to have made this connection and have been extremely loyal patients (and fans) of Dr. Bagley since 2008. When Dr. Bagley's clinic moved to Canmore, we, without hesitation, followed him there. We would highly recommend Dr. Bagley and Canmore Downtown Dental for anyone wanting a positive dental experience, from start to finish. When I first met Dr. Bagley, I was experiencing the effects of a failed dental implant which had been done in Ontario a few years earlier. My concerns had been passed off as normal side effects by the Ontario specialist. But, I knew something was wrong. It was only when our good friend, who was a Dental Hygienist in Dr. Bagley's Banff clinic, suggested I see him, that I finally felt relief. Dr. Bagley immediately recognized there was a serious problem with my implant and put me at ease right away. Dr. Bagley handled my complex case with compassion and professionalism, personally ensuring that I was well taken care of not only by his highly competent staff, but by those specialists he had chosen to help me. Though the road to correcting my failed dental implant would be long, I was completely confident in Dr. Bagley and the exceptional team of professionals he had recommended to me. Dr. Bagley listened to me and intervened in what could have resulted in a far more complicated and traumatic situation. I can honestly say that I looked forward to every step of the procedure because I knew things would get better. And they did, thanks to Dr. Bagley's thorough attention and care. Dr. Bagley continues to provide exceptional service that comes from a place of genuine compassion, pride and integrity. He surrounds himself with staff who reflect the same attitudes. Every interaction with Dr. Bagley and his staff is a positive one, in fact, dental visits are actually enjoyable experiences. We could not ask for anything more from our dental team.

Vicki Lockwood

I have been coming to the clinic for many years now and have always had very positive experiences. Dr Bagely and his staff are very professional and caring. Thank you for looking after me and my family.

Chris Riehle

A very competent team, who explained everything and were very pleasant!

Linda Furrow

I was really impressed with the staff at this office, they were all so friendly and professional. It’s very apparent they all really enjoy working together and that creates a very positive experience for customers.

James Gonzales

Amazing mountain views from panoramic windows makes for a lovely and relaxing setting for your check-ups! Staff was lovely, friendly, and efficient and my hygienist Katherine was extremely gentle. Definitely my best dental experience yet!

Victor Koletchko

As an out of towner with an urgent problem, I was treated quickly with courtesy. I will happily return if necessary and refer others. Sincerely, Judith Marner

Esme Comfort

My son went in for a check up and they found a tooth that needed a root canal which was surprising as no one from his braces clinic saw this. It should have been noticed there. Dr. Bagley did a root canal quick and efficiently . Thanks!

Danny Roxas

Very friendly staff and great experience.

Karina Maier

Fool me once - ok, my fault, fool me twice - shame on you. It is extremely pricey dentist office and you can't find out how much are you going to pay prior the procedure. "About $1200" was actually over $1600 and once they were going to charge us before (that time we actually paid less than we were told at the beginning ...) If you are not happy with the price you will talk with very cold lady who will explain you that $400 or $600 difference "isn't that high" and doctors don't have anything to do with the price. pfff, who cares about few dollars, right? Finally the root canal that costed us over $1600 wasn't done properly so my hubby ended up going to the other dentist and paying again to get it done properly. Hours of pain and over $2000 we've spent. Honestly...the best things there were the view from their office and coffee.

Hailey Clarke

Very friendly dentists. Reasonably cheaper compared too other places I've been. Highly recommend this place.

Alaric Fish

I have been using this Dental Clinic since the '80's and have always had excellent service there - and - I still have all my teeth! The Dentists are kind and have a sense of humour, and care about you personally. The views are spectacular too. Marjorie Rose Sutton-Bridge.

Luke Bergmann

Best dentist. I was scared with dentist and julia the assistant was great. She explained me everything. I will come back and recommend for sure.

Georgie Fear

Thank you Downtown Dental for Happy and great service From Smiley

Roland Fisher

normally I have always been leary of seeing the dentist. however my 2 visits gave made me very comfortable thanks to the patience of the dentist

Trevor Croft

Great outfit

Linda Fellows

The staff are always punctual, I’ve never been left waiting. The hygienists are great at explaining what they’re seeing and how I can take steps to improve my oral health, and I don’t go in fearing that they’re going to spend an hour hacking at my mouth with torture devices. As long as I live in Canmore, I’ll be going to downtown dental for all of my dental work.

Brian Debra Rogers

Appointment was on schedule and painless. Always a happy and spirited welcome for reception.

Anna-Lisa Christilaw

Great repair today on a broken tooth Thx

Rob Kindrachuk

Great staff.

matt churchill

It's not easy to tell someone they have 5 cavities and still have them really like you. But Dr. Gessa managed to do it. She is kind, listened and explained thoroughly, and I have all the confidence in the world that I am in good hands. The front desk staff and hygienists are friendly, and everything seems well run and shows that they care about their patients. I have gone to other dentists who seem to be in it to make as much money from you as possible, and this practice is nothing of the sort.

Jon 700c

When I went in to do just a cleaning today the girls at the desk where really helpful in explaining what my insurance may cover. Also the girl who did my cleaning was nice and as gentle as she could be.

Kevin Smith

Everyone is so friendly and professional, from the moment you walk in until the moment you leave. They treat you like family and listen to you! Great people, great service!

jane macdonald

The staff are always friendly and there was no waiting. Everything was on time, which I really appreciated. Desiree was professional and I was very happy with how clean my teeth were when she was finished.

Cheryl Gleig

Its always a cheerfrul place to come, even if it is a dental office. Great coffee while you wait and super riendly staff at the desk. Also, my daughter is a squirmer, and everyone treats her with so much patience. Highly reccomended

Jake White

Dr. Bagley as usual was incredibly accommodating, meticulous and professional with his help. I respect his honesty and it's very obvious he has your health as the focal point of his care. The staff are always pleasant I could see lots of Dentists in my area but I choose to drive the 4+ hours because he is that good at his work.

Jorhdin Banner

This office has Covid covered ! Felt safe and looked after. Best dentist ever !!!

Sam French

Dr loga has redefined my understanding of the term ‘pulling teeth’ was actually a great experience that has taught me a very important lesson. Brush your teeth regularly and to floss. Downtown dental will make you go to keep your teeth healthy. But you will stay for the wonderful girls that work at the front desk. I can’t wait till my next appointment! Thanks for wonderful smile.

Leah Hancock

I went to Dr. Bagley after chipping my front tooth in 2018. I received the best care I have ever received from him and his team. The process was incredibly smooth and was well explained to me during every step of the way. Dr. Bagley went above and beyond when I later had issues with the crown after moving out of province. His care for his patients is truly appreciated. Thank you Dr. Bagley!!!

Damian Blunt

Part of my tooth broke off ???? and I was able to get a same day appointment. I was relieved to find out that I only needed a little work done to smooth out the tooth. The dentist was kind and professional, as was the staff. I have been going to this office for over 20 years and always know that I’m in good hands.

Bonnie Rawlyck

I use to have severe anxiety about going to the dentist, you could even say I had a fear. I had a few bad experiences in the past and I no longer trusted the dentist, until I found Downtown Dental. I've been going to there for a few years now and they have been so professional and so supportive throughout my time there. I've had nothing but great experiences right from the ladies at the front desk, to getting my cavities done. Always kind and professional, great advice and excellent service. Over the past few years they have gradually won all of my trust. Thank you Downtown Dental for all that you do!

Valerie Danish

Very friendly receptionists, probably the best part of the visit every time! Also great dental assistants and dentist. Overall couldn’t ask for a better experience at the dentist.

Janet Krausert

Super friendly and accommodating staff. The fantastic receptionists helped with the nerves too. Quite happy I ended up going.

Gisela O'Neill

Thank you all for being so fast and helpful today with my son. He was nervous about coming in for the visit, but he said it was the best time yet with the dentist For a 6yr old that’s pretty good.

Garth Beetstra

This is the place that keeps my smile bright!

Pat Lynch

Very accommodating

Dorothy Wilton

Most people do not love going to the dentist, but Downtown Dental has helped me through some substantial dental work with ease and care. They are extremely professional and have a high degree of sensitivity and concern about their patients' well-being. I am grateful for the quality of their work (even though I wish I didn't need them!).

john macdonald

Dr. Loga was very professional and personable, taking time to answer all my questions. I felt the entire staff was dedicated to the comfort of the patient and to an excellent dental outcome.

Matthew Sande

I have been going to Dr Bagley for over 10 years and have always been cared for with great consideration. They have the most up to date equipment and procedures to make sure I am cared for with the least amount of pain. The staff are all professional and easy to talk to. I have no reason to consider switching. I never wait more than a few minutes upon my arrival to get in for the cleaning or procedure.

Barry Whelan

Excellent place kind friendly staff.My Doctor is excellent very skilled.Great Technology in this place.

Faye Palmer

Horrible service, they tried 'upselling' our family on services we do not need. And continued to charge our credit cards months after service when we have never had an issue with our benefits covering 100% of dental. We did not receive any notification that they would be charging our credit card, only discovered the charges when we looked our credit card statement. I also went in for a follow up service and sat in a chair for 45 minutes without anyone seeing me. Only to have to leave. I will never step foot in this place again.

Jason Kuruc

Extremely friendly and professional staff, I had a very positive experience.

Sandra Kitchen

Their service is great and super friendly, made the right choice in picking this place for dental ????????

Mandy Utton

Absolutely amazing service! Dr. Bagley and all his staff are awesome.

Georgia Bell

Had an emergency dental issue arise and Dr. Loga and her team were prompt enough to accommodate me and correct the issue. Dr. Loga and her dental hygienist were phenomenal and explained everything thoroughly. A thank you to Andrea as well as she helped slot me due to a cancellation. Saved my trip!

Melody Spencer

I had a wonderful experience with Dr. Gesa Loga! She was thorough and explained all that was happening clearly, very lovely to talk to. The ladies at the front desk were bright, bubbly, and full of laughter. Definitely made me feel at ease, amd made the whole process as easy as possible. Thank you!

Allison Walsh

Everyone is so friendly and all of the receptionists have such a great sense of humour. I recommend for sure!

chris wyman

OK clinic, front desk staff a bit annoying.

Brenda Nolan

Dr Bagley is not only the best dentist in Canmore, he is skilled, thoughtful and highly patient oriented. Thanks so much!!! Amazing

Laura Newsome

The best dentist I've ever been too. It's so nice to be greeted with a happy face at reception and a welcoming environment. All the staff are wonderful and the service they provide is exemplary. I'm always nervous going to the dentist, but they put my mind at ease. I would definitely recommend this dentist.

AK

The whole Canmore Downtown Dental team is amazing! The care, skill and quality of the equipment and technology is superb. They are amazing with kids and adults. Dr. John Bagely is so personable and makes you feel at ease. We have had everything from cleanings to crowns to orthodontics and have always be very pleased.

Julia Burton

Everyone here is so amazing! I felt immediately welcome and my nerves were calmed as soon as my appointment started. I was so nervous about everything but the two wonderful ladies at the front made me feel so welcome and more at ease. Jennifer and Dr. Bagley are so amazing as well! This was the best dentist I’ve ever been to and will be happy to go back!!

Clarence Carpenter

Great friendly and caring staff! I had an emergency cracked tooth that needed a crown and didn't have a dentist yet in Canmore. They squeezed me in and I felt at ease. I have found my dentist in Canmore!

Marjorie Bridge

The customer service is amazing, I needed an emergency appointment and they were so accommodating. The density and hygienists are very thorough and so easy to understand. Thank you!

Maria Bongbong

DR. Gesa Loga is amazing, she is a "Dentartist"! I came in for a new bridge for my front teeth. I had no idea that my existing bridge was affecting my back teeth from closing (just something you get used to over the years). So not only did she make a nice looking set of new front teeth, she made it so I can once again chew properly. My jaw feels way better and I have less headaches. Thank you to Dr. Loga! Thanks also to the entire staff who are friendly, easy to talk to. I love the energy in the office. I no longer live in the Valley, but will continue to come simple for the way I was treated, which is like gold!

Kate DAvis

They were late to start, i said i just wanted a cleaning and then was pushed into a sales pitch! Was just taking up time that i was paying for. Dentists are so expensive and i don't want to be pushed into more! My teeth had nothing wrong with then and they still did more than they had to with out disclosing it.

Jacob Huber

819 dollars for a checkup and cleaning in 2 appointments. Not one filling. This place is highway robbery! Would not reccomend.

Glen Werner

Best dental care experience by far. Prompt service, great staff, all the latest tech to get the job done well. I can’t say enough about Dr. Bagley and his team. You’ll be in good hands with Canmore DT Dental.

Sara Jones

I have a fear of anything to do with dental work. This clinic has made me so comfortable by being so kind and understanding that my visits are becoming less stressful for me. From the receptionists, dental hygenists to Dr. Bagley, they are all AWESOME !!! THANK YOU ALL SO MUCH ! See you soon.

Judy Mehr

The latest technology and the friendliest people - what a combination!

Okeydokey Fenokey

Friendly and professional staff who genuinely care for your well being, I look forward to my regular visits.

James Muir

Bad and costly experience with Dr. Badley! Never again.

Paul Marner

When customers come look up from your cell. Acknowledge that they are there.

Eric Teunissen

Emergencies... They happen unexpectedly. The team somehow managed to fit me in and keep my life going in their regular schedule. Thank you to the entire team!

Kacie Berkenbosch

Great people, happy, compassionate and experienced. State of the art equipment. Answered all my questions and let me know exactly what it was going to cost. No surprises. It was a pleasant dental experience.

Aleasha Cruse

Friendly, local dental practice... COVID measures feel safe, without being too imposing. Happy to recommend!

Brent Bowman

Great dentist office. Have been going here since I was a kid and continue to do so in adulthood.