We offer you all the feddbacks of people who are using the services of West Grande Prairie Dental - Westgate (Dentist) in Grande Prairie (Canada).
Right now this business receives a rating of 4.8 over 5 and that score has been calculated on 127 reviews.
You must have seen that it has an average rating is almost the top, and it's founded on a large number of opinions, so we may be pretty sure that the valuation is very faithful. If many people have bothered to rate when they are satisfied with the business, is that it works.
You know that we do not usually bother to set scores when these are positive and we usually do it only if we've had a problem or issue...
This Dentist is classified in the category of Dentist.
I always get the best service at WGPD, the staff are very friendly and accommodating. Kirsten is an excellent hygienist, and a joy to see. I would recommend her and all the staff there.
thr staff was helpful and the doctor was very insightful. i highly recommend going here for all your dental needs.
Very happy with the service. Accommodating and you’ll be comfortable.
For well over a year, the accounting has been a nightmare. Even after I've asked for pre authorization of benefits, i would continue to get mystery bills months later. Even when i had been back into the office, i was told "your good to go", and then get a bill for 4 months prior. This year i gave them one last chance, and after 3 months of receiving a treatment i was told was covered, i receive a bill for uncovered expenses. 3 months later they are phoning me a week before Christmas for payment, when i never received a copy of the invoice.
My husband needed a new dentist in Grande Prairie and he was able to get an appointment the day after he made his original call to the office. He found the service efficient and the staff professional and helpful.
Last Visit was not really good, They charged us 30% down payment just for thier assurance even I am covered 100% from my insurance, and i have to wait 6 weeks before they Reimbursed. Not Good
Everyone was very kind and explained what they were doing as this did it ..knowing I have a huge dental anxiety they were awesome .
Amazing services! Very friendly staff and very prompt in responding. They explain everything in detail. Definitely recommended
I went for a tooth extraction and as much as I hate Dentists I will go back here. It was my last wisdom tooth and of all my experiences this place made it the least painfull.
I went in for a new patient/regular hygiene appointment on the 9th of June 2020. Tania did my x-rays and she was extremely well informed. She made the process very swift and efficient. Dr Cojulun was very professional as well and he explained to me my x-rays and informed me all my teeth are in very good shape and health and I just have to keep up on my regular hygiene appointment. Then I went on with my hygiene with Alicia Bond. She was extremely courteous and full of energy and faultless. We had a very healthy mentor-trainee dynamic and made the cleaning experience very pleasant and I was out in no time. I would defenitely recommend West GP dental to anyone whose looking for a comprehensive dental office in Grande Prairie.
My first visit there and I have to say, there very professional and absolutely awesome people.
Both my kids recently got their wisdom teeth out. Dr Clyde was fantastic. All the people that were there during and after were excellent. They make sure you understand the aftercare. They make sure you know to call them or come in with any concerns you have. Free of charge. It's part of their service. When I got my tooth fixed the dental hygienist was excellent and very kind. The dentist was great too. There's a lot going on in there, it's a big place. Everyone is friendly!
Love going to West Grande Prairie Dental! The staff is so much fun and they do great work.
West Grande Prairie Dental has been the best dental experience I've ever had. The whole staff is knowledgeable and very accommodating to patients. I went in nervous about getting my wisdom teeth removed and they answered all my questions and made sure I was comfortable before they began. I will be back for any future dental needs and would highly recommend to anyone.
My son actually loves coming here, great staff and very friendly
Great staff. Great treatment.
Going to the dentist is never fun! They took very good care of me and kept me comfortable.
I was told my consultation would be free, that’s why I agreed to do it. But we ended up having to pay $68
My dentist was phenomenal. The nurse did a bang on job of keeping me sedated and I felt nothing! When I woke up I believed I could play a Piano. Bravo great patient experience????
Lots of friendly faces here. Excellent service. Will be back to use this as my permanent dental home. Dr Carter is super nice !
Dr. Yari is a great dentist! All around great experience, everybody is super friendly and focused on the comfort of patients. Highly recommend!
I have had some poor experiences with dentist offices in the past and was quite nervous to book a dentist appointment here. So, I think it is important to say that everyone at West GP Dental is VERY inviting and amazing to be around. I will definitely recommend this office to anyone! Best experience I have EVER had pretty much anywhere in Grande Prairie.
Everyone is very pleasant and good at what they do.
I love these guys! First class service from beginning to end!
Best place ever !! Excellent service and very friendly staff .
Great staff and treatment
Great patience with my 19 month old. Love our smile. Appointments
Everyone was awesome. I feel like they really want to work with me to make a not so nice experience be painless and comfortable. Thank you
Awesome experience for emergency dental consult. There is no pressure to do extra dental work. Very knowledgeable and friendly.
They were very pleasant and welcoming. Made for a very comfortable visit. :)
I am not the easiest patient with my phobias related to all medical fields, but today I was experiencing a lot of discomfort with a badly decayed tooth and they were able to see me within an hour of calling. I won't say my experience was great, but that is more on a personal level than the staff there. Everyone there took my phobias seriously and I greatly appreciate that. Unfortunately I'll require more dental work done elsewhere, but no fault to the clinic. Strongly recommend this place.
They made sure i was comfortable and made the whole experience as painless as possible
Superb service and clean environment.
Very happy with the service, yes even from a Dentist office. Tooth removal went well, no pain, just the pulling and pushing, very bearable. They are always accommodating, and call when there is a cancellation. I highly recommend them. Staff is great.
West Grande Prairie Dental has an amazing staff group and made sure I was comfortable and taken care of while I had my 4 wisdom teeth removed. The dentist was conscious of making sure I was not in much pain throughout the process. I'd definitely recommend their services to my friends and family!
Very friendly staff :) Thanks!
I had a great experience at this dentist office! Everyone is very helpful and easy going, and you don't feel pressured. They were amazing with our 5 year old daughter as well! I would definitely recommend them!
Best dentist experience of my life. I was amazed at the technology used the friendly staff and the help given to us and my family group. I definitely recommend this clinic. Thank you for the outstanding attention.
Great place, great people who were all very helpful.
As always the visit was informative and friendly.
Very friendly and helpful! Answered every question I had ! Definitely the best in gp thank you !????
Fantastic! Kourtni was super sweet!
Very fast great service they had me in a chair in less than a hour after I had called I'll be going again and passing there name around to my friends and family thank you
Me and my entire family love WGPD. The entire staff are always friendly and the dental staff Are absolutely amazing with my kids. They are always excited to go to their appointments. Thank you so much to everyone in the office. You really make going to the dentist a fun experience.
I was new to the clinic due to not living in the area. The clinic is very modern and clean. I love that they are open 7 days a week and were able to get me in quickly. I only wish I was able to get the check up and repair to the tool done on one day and not having to come back a second day. I would recommend this clinic to anyone lookind for a clinic. My only real complaint is the front entry way where you remove your footwear. Once there is a good number of clients the front mat gets fairly wet and you have to walk across it with your socks to get to your footwear and end up with wet feet.
Very friendly and professional. My kids used to be scared of going to the dentist but since we started going to West GP Dental, they love it!
Everyone was so friendly and helpful, there was no waiting at my appointment, and they were able to get us in super quick. Really great place with amazing service!
Amazing staff very accommodating love the late hours and weekends
Been going to West Grande Prairie Dental now for about three years. Short wait times, efficient and friendly service. Definitely recommended!!
Very friendly staff and great service, I just wish they had student pricing so it wouldn’t cost me an entire pay check to look after my teeth.
Very professional and knowledgeable. I recommend them whole heartedly
I was and am very impressed with the service and feeling of respect that I have received from all employees. The building is up to date and in my opinion state of the art equipment. Very knowledgeable staff. I would recommend this business to anyone that wants to be respected and listened to while receiving excellent treatment and care.
Friendly, helpful assistant staff. Thurou and professional dentristy.
All staff is friendly and very accommodating! My kids are no longer afraid to go to the dentist. You guys are awesome!
GREAT office to visit - do everything possible to make you comfortable, professional dental services and yes - exceptional front end staff!! My kids always arrive and leave happy - that is important to me in a dentists office!
Very nice and professional staff. Will go back.
All good
A magical place. I want to live here, like going to a spa instead of dentist.
My grandson has no fear of going to the dentist because of the great staff. Thank you for being so caring!! ????
BEST DENTAL CLINIC IN ALL THE PRAIRIES!!!
West Grande Prairie Dental provided exceptional service for my son! We were travelling through GP, and had a dental emergency. The empathetic reception staff accommodated us to see the dentist, and made another appointment to complete treatment while we were in the city. Dr. Stephen Schalk created a great rapport with my child and even offered to come in on his day off to help us! Wow! West Grande Prairie Dental is very clean, with modern facilities, and a friendly atmosphere! The profesional and courteous service is second to none! I highly recommend West Grande Prairie Dental!
Such a great atmosphere and wonderful staff!
Dr Schalk was super calm and patient with my rather uncooperative baby. All the staff was exceptionally friendly and helpful. Love the play area for kids.
We drive in from Grande Cache to visit this dentist, and can't say enough positive about them. They're clean, professional and good at what they do! ten-thousand times better than the place in Grande Cache.
Awesome place
Patient, professional, treats kids with respect and talks to them in a way they understand. We are very happy with the service we receive each and every time we come here!!
What a great dental office!!! So nice! Super reasonable pricing! Also, lots of cool technology, from the iPad paperwork to the TV on the ceiling above the exam chairs, it's really a great experience. Also, they texted reminders to me, it was super helpful, since everyone in my house was accidentally sleeping in after the long weekend, it was an unintended blessing!!!
The staff treated me in a professional manner and we're very friendly and helpful. I would go back there.
Thank you for taking care of my dental needs. I don’t remember much thou????. Thanks for the IV sedation, (Jamie P. )Thank you for telling me you would keep me comfortable through the procedure and apparently helping me put my boots ????????on????. ????
Absolutely amazing staff.
I was recently visiting from BC when I had an emergency dental problem and West Grande Prairie Dental was able to fix my problem right away! The staff and dr that I had were exceptional! I would recommend this clinic to anyone!!
Great office. They’ve helped me with my wisdom teeth and many other check ups and appointments. My fav dental office in gp. The ladies up front are very nice and always friendly. The hygienist is always friendly and efficient and my dentist is great. Not one bad thing to say about this place
Never have I had as many issues with trying to claim benefits whether it be my job benefits or treaty benefits as I have with this place.
Excellent staff and a great environment. Definitely makes it a lot easier going to the dentist.
This place had the best customer service I've ever dealt with in this type of setting. They got me in within 24 hours, the office was clean and very updated, all the staff were professional but kept you at ease, they worked well together and constantly made sure you were comfortable. And the follow up the next day made it feel less like a number and more like a guest.
Had a wonderful experience. Everything was done in a timely fashion and staff was very friendly and accommodating. Loved that they let patients watch Netflix while work is being done!!! Would definitely recommend to anyone!
Dr. Schalk is very friendly and easy to talk to, and we left feeling very happy with our experience. I really appreciated that he was in no hurry to do an operation if it wasn't 100% necessary.
Friendly and professional, great with kids. Really great.
Very amazing staff!! My daughter had to come in (3 y.o) to have a filling and some crowns. We were nervous as it would be her first time getting any dental work done. They were so patient and kind and made sure to keep my daughter comfortable. Highly reccomend !!
Wonderful staff... they are always friendly as well as professional. We recommend them to all!
This place is awesome! The staff are very friendly and knowledgeable. The Dentists and hygienists are amazing with my kids.
Everyone in the office is super helpful and friendly, and the dentist is very good. She explained all of my options and made me feel comfortable
Greeted with friendly smiles at reception. Pleasant and accommodating. Hygienist introduced her self to me and made small talk. Explained what they were doing and asked periodically how I was doing. Very thorough exam. Dentist also introduced themselves, friendly and explained what they saw and showed me on clear pictures what they meant. Great staff
Such amazing staff looking after my family’s and my dental needs Thank You
Great service. I'm soooo terrified of the dentist and they were comforting. My one star was lost because I was there over 2 hours for a cleaning and exam.
Best dentist I have ever been too. My 4 year olds first cleaning and she loved it. The hygienist was so patient and kind. She explained every tool and procedure. My daughter felt so comfortable. The atmosphere was very positive,clean and organized. We are so happy we decided to switch dentists. Look forward to future cleanings.
Good and friendly people who enhance good service
I hate going to the dentist and everyone here made me feel at ease and valued. The dentist and hygienist explained everything they were doing and why, showed me all the xrays and explained everything. Consistently checked in to see if everything was ok and I was comfortable.
What an amazing experience we had this morning. My Hubby went in for an emergency tooth pull I called at 8:40 we were in by 9:20 and home by 10:30 ! the dentist was so funny and his assistants were so informative and caring! Thanks so much!
My experience with West GP Dental started when I attended their Invisalign Night. I have always been anxious of dentists and haven't gone regularly for that reason, but I have always wanted my teeth straightened so I went. The staff were all so friendly and welcoming that I was put at ease right away. We completed the express consult that night, and I attended the office two days later for a full consultation. Because I hadn't kept up on my dental there was of course some work to be completed, which I went in for a week later. At every visit, the staff has been warm and friendly, and I can actually feel comfortable at the dentist, which is something I have never been able to say before. They take the time to explain what needs to be done, and really care about their patients. West GP Dental has changed my opinion of dentists, and I will recommend them to anyone.
Always a positive experience every time. Dr.Schalk is amazing with my kids and helping ease their fears! Would recommend this dental office to anyone!
West Grande Prairie Dental is a one of kind atmosphere. From the moment you walk in the door and are greeted by the exceptional reception staff to the time you leave your appointment. Every little detail is thought of to make you feel special and appreciated. They go above and beyond each and every appointment. Plus! They are open evenings and weekends too!
Went for a tooth removal and implant, everything went smooth, best customer service ever.
Broke a tooth on Christmas and my dentist was not open. Fit me in and fixed it right away. Staff was pleasant and gentle
My experience was great . I called on short notice they got me in for my broken tooth the staff and dentist were awesome . I will keep going there as they made me comfortable and relaxed during my appointment.
Staff & Dentists are great, friendly atmosphere.
What a great dental clinic ! Everything was smooth and easy ! Open late as well . Really glad we decided to come to this office. Friendly staff and very helpful . Clean and neat . Just very easy going clinic . Thank you !!!!!
From the moment you call to make an appointment to the moment you walk out of the door, everyone you come into contact with is sincere, warm and professional. New to West Grande Prairie Dental and impressed!
Positive atmosphere. Courteous and professional staff.
From the moment we walked in you felt welcome. Everyone was very friendly and professional. The office is very modern and clean and we appreciate the quickness with which we were seen. We will definitely be switching dental offices to West Grande Prairie Dental!!
West GP Dental was by far the most positive dental experience I’ve ever had. Stacey was the most gentle hygienist I’ve had and put me at ease. The dentist and dental assistants were positive in their approach to explaining the work I required on my teeth in a non-pressuring way and presented me with many options to suit my needs. Will be visiting again.
I was very satisfied with the dental care I received. Efficient staff, short wait times, good work done by Dr. Dhaliwal!
This place is great .. I took my son cause he was so scared to get another filling (bad experience last month at another Dentist) so after getting him comfortable and doing an exam turns out he doesn't even needs another filling.
Great staff, nice clean office! I got 2 wisdom teeth and 4 fillings done and it seems like it was a good job..... lol They are very good at reminding you of your appointments!
Chipped a tooth on Saturday evening, regular dentist not available until Monday. West GP Dental have Sunday hours and were able to check the tooth and determine next course of action. Appreciate their availability.
Switching from my old dental office to West Grande Prairie Dental was one of the best decisions I could have made for my oral health, it's always a great experience here. The facility is squeaky clean with brand new, state-of-the-art equipment. The staff, from the receptionists to the dentists, are friendly and professional and it's evident they truly take pride in the service and care they provide.
Everyone friendly and helpful. Flexible schedule, great service.
Wonderful visit!
I have to say this place is amazing my oldest goes there but she is Ted and my youngest is five I just got her team did amazing at first she was nervous but the hygienist made her feel amazing and very well taken care of I would recommend this place to everyone they work with in your budget and they don’t charge an arm and a leg for dentistry everyone needs to check out the West Prairie Dental
Quite impressed with the intake and the process. Even received a post op call this morning asking how I was feeling.
I made a call and spoke with a receptionist and she made notes for the dentist to read. I have never been treated better by anyone. They were able to finally tell me what is going on with my mouth after almost a year of struggling to get answers. I've finally been able to get an answer and plan. The dentist I saw treated me with such honesty and respect I have never in my 30yrs of being with a different dentist been treated so kindly and honestly. I thank the Miller Family for their suggestion had it not been for them I may never have found out what's going. Thank You to my dentist Andrew and to the staff you guys are incredible.
Everyone‘s friendly and they give Great service everytime! I love West GP dental. ????
Amazing quality of care and equipment. I was comfortable the whole time.
Both myself and my boyfriend love this office they are so helpful and make us feel like family!!
Very nice , friendly staff, painless, time efficient and listened to all of my concerns. Very recommend.
Great dentist Best one I ever had Gave my smile back Thank you Stephen
My three year old twin were so excited to meet the dentist and have their “teeth tickled.” There wasn’t a staff member in that building from those at the front desks to the hygienists and dentists that didn’t exceed my expectations to make it the best experience possible. This will be our go to dental practice so long as we are in GP and area.
I absolutely LOVE the staff at West Grande Prairie Dental. They made my experience with my wisdom teeth painless, and my teeth fillings the most comfortable experience I've ever had. 10/10 ,would reccomend!!!
Very smooth process for a root canal and fillings so far. Never any issues communicating with my two dentists. Dr. Wu, and Dollywall were very gentle. I even had an hour nap at my last procedure Front end staff are quick and waiting room times are kept low. Sorry if the name spelling was wrong just going on phonetics!
Great dental appt as always. Thank you for your commitment to our community!
Did amazing I was in so much pain from an infection and was in and out of emergency for a weekend then within a day they had me booked in and they got me to a dentist who was just amazing and very helpful with providing the proper care for my teeth
Was just a new patient consultation, but so far seems good
Best dental clinic. Dentists are very professional. Friendly and helpful staff. Nice and clean facility. My hygienist was communicative, gentle with my sensitive teeth and always made sure I was comfortable. My fear going to see Dentist is gone. Would recommend this dental clinic to everyone.
All I can say is wow ! From the phone call to book my appointment, to my experience with the ladies at the desk, the Dental Assistants all the way to and including the Dentist were absolutely superb ! These are people who clearly care about their clients ! I have severe anxiety about dental procedures and every single person at West GP Dental did everything possible to put me at ease right from my first phone call. I have never felt such genuine care from the Medical profession in my entire life ! They are just wonderful ! I highly recommend West GP Dental for all your dental needs !
New Patient to the Clinic, did Paperwork Prior to Appointment. Arrived on time for my Appointment but had to wait over 25Mins before being seen. The layout of the Dental area that you are being seen in is open Plan Cubicles which offer no privacy to the Patient. That is a problem both Personal and Security wise as your belongings are in open view. I found the staff pleasant and friendly and the Equipment very hi-tech. The Dentist who saw me was good but overall I was not impressed with my visit as it all revolved around money for the work I was told I would need. Not enough thought on the customer service side. I will need reassuring that I will be treated better if I am to return.
Terrified of the dentist. They were calming and kind. Think going back again should be easier!
I was really worried about finding a good dentist who I could trust and would know what to do about my dental issues. When I rang the office on a weekend, they couldn't have been more helpful and they made time to see me and discuss the options for me. I am so relieved and happy to have found our new family dentist! Thanks to all the wonderful, dedicated staff!
My daughter had a sore tooth and they got us in the same day ands own as we got there. It was so nice. Very friendly staff and made suse we were well taken care of!!
My kids and I went today for our first time. We all walked out very happy with the staff and the care they gave my kids..now, I won't have to argue and bribe to get them to go alot more often..they both had a good experience and said they look forward to the next appointment ????
The staff is friendly and knowledgeable. Was a very comfortable cleaning and I learned things about dental health talking with my hygienist that no other dentist or office has bothered to tell me. Plus she was incredibly funny.
Always an exceptional experience. The staff is the best.
The dental hygienist was very good and kind it was a good experience I thank you
They were very accommodating, all employees were so kind and professional
Me and my 3 year old had a checkup. Their service was amazing. They did an excellent job with my three year old, making him feel comfortable. I also had excellent service. I would recommend visiting them the next time you are in need of dental work!
Best dentist experience I have had. They go above and beyond my expectation with great customer service kindness and professionalism. I bring my whole family here and nothing but the best everytime ! After bringing my 6 year old daughter to four other dentist this is the one we found great with kids!
When I called, I was able to make appts for my husband and I for the next day! The staff are all SUPER friendly, and none of them made my hubs or I feel guilty for waiting so long to go. The office is beautiful and all the dentists and assistants know what they are doing. Didn't try to pressure us into having more work done than we needed, and they direct bill! Can't say enough great things about this place.
I love my hygienist MS. BRE CLYDE, she's very good, very accommodating, very gentle and very nice. My Dentist DR. ROBERT HARRISON, he's nice too, I like him, he did a good job in my teeth. He is very gentle and accommodating.
Great experience! Very kid friendly! Wonderful dentists and front staff also!
Great Dental office with great staff. They go the extra mile to provide outstanding service.
It was my first time going to West Grande Prairie Dental and all the staff I interacted with were awesome! I had needed an emergency appointment as my wisdom tooth got infected and they squeezed me in. They even saw me after I slept through my alarm and was 15 minutes late. They were so friendly and caring, it made me wonder why I had even gone to my previous dentist.
We have went twice now. And this time they actually were able to do a cleaning, on my three-and-a-half-year-old. I enjoy them way better than South 40, since all he would do is Scream there. We have been going every six months since he was 6 months old. So it was nice to get a positive feedback from him since changing places. I definitely recommend going to West Grande Prairie Dental!
Absolutely amazing with childern! My son had a very bad experience with a dentist a few years ago. We went threw 4 different dentist's before finding west grande prairie dental. My son now actually looks forward to seeing his dentist! They do so well with him! I highly recommend them to anyone with anxiety going to the dentist! All the staff is excellent, friendly and supportive!
Love it here! Amazing staff, they remember you and make you feel totally comfortable. I almost feel asleep in the chair while getting my teeth cleaned today. I don't think a teeth cleaning can go better than that!!!
Chipped a tooth, they got me in quickly and took care of it in no time. My first impression: Friendly staff, awesome dentist, NOT PUSHY, no extra procedures!! Ill be back.
I’m a very very anxious person when it comes to the dentist the staff took great care of me.Thanks
Very professional and communicative. I am new to Grande Prairie and feel completely at ease in this office.
Friendly staff. My surgery was smooth and painless.
Amazing amazing amAzing dentist. So great with kids. Their willingness to make sure you have the best experience shines threw in everything they do!! My daughter had a horrible toothache over the holidays and I got her what she needed over text message with the dentist. How great is that.
Had a tooth pulled and was pleasantly surprised NOT feel the needles. The staff were polite, courteous and took the time to make sure that I knew what was going to happen and to answer any questions. I have never felt so comfortable at a dentist office before. They've earned all 5 stars multiple times over!!
I broke a wisdom tooth that I did not know I had and 12 hours later I was having it pulled by Dr. Wo with help from the amazing and lovely Bre, Christina and Lello. Jessica and Amy kept me laughing this morning to ease my nerves and Abby continuously checked up on me through out the day <3 Both Dr Wo & Dr Schalk messaged me today to see how things were - every dentist there is awesome and practice with genuine compassion West GP Dental went above and beyond with ultimate compassion and care.
Highly recommended,. Clean, professional, caring people. Called to see how I was after my appointment Excellent service
Friendly and accomodating staff
Staff at the front are always extremely friendly and help put you at ease. They make the experience pleasant even if the procedure isn’t. Dr. Yari is very professional, calm, always keeping the patients comfort in mind while doing a fantastic job. I’d recommend this office to anyone!
Amazing, will definitely be going back here. I like the way they take time to explain things to you before they start anything and make you feel so welcome.
Dr Clyde team was awesome (from cleaning to extraction, front desk appointments to billing). absolutely will recommend this West Dental Clinic to all my friends. The best!
Had my wisdom teeth pulled, don't feel any less wise. Would go back again. 10/10
Professional, polite and efficient. Very clean office with Netflix to distract you from the sounds of dentistry. As a dental chicken I recommend them without hesitation. ????
It was a fast and professional visit. Fix my broken tooth with no problem
Needed a filling. The dentist and all of the staff are always nice.
Big shout out to West Grande Prairie Dental - I've had two appointments in the last couple days and was dreading getting it all done with my newborn crying loudly the whole time. But both times, one of the staff members held my baby for over an hour while I had dental work done. They even changed his diaper!
I would highly recommend this dental clinic. I had a dental emergency on a Saturday, my regular clinic was closed. West Grande Prairie Dental was able to see me that day, examined my mouth, took some x-rays and diagnosed the problem. As I had an infection and fractured root, they put me on an antibiotic, and were contacting my dentist on the following Monday. All the staff, from the receptionist to the assistants, and the dentist were pleasant, caring, and knowledgeable. I would consider coming here if my regular dentist retires or leaves.
They were so helpful and friendly. They calmed me down, I had anxiety going to the dentist, I needed a tooth pulled and they were understanding. It was a great experience overall.
I would highly recommend this dentist office. Very caring office from the front end staff, hygienist, assistants and the dentists.
Amazing people and environment! Our experiences are always good at West Grande Prairie Dental! Glad we switched over ????
All the staff are very helpful, super friendly and very professional! I had very bad tooth pain, I was able to get in right away. They took my pain away! For someone who had a fear of going to the dentist, I can honestly say the fear is gone! Thank You West Grande Prairie Dental!
Dr. Yari is very knowledgeable, thorough and he took the time to answer all my questions. The staff is very professional! I will recommend this dental clinic to friends and family!
I always enjoy coming here. I've seen two of the dentists and a few of the hygienists, and everybody is always so nice! I know most people don't like going to the dentist but I always have a good time here. They're always gentle and explain everything in words I understand.
Staff were polite and professional. Enjoyable experience that I would recommend.
I am terrified of the dentist and everyone makes me feel comfortable there. Love the longer hours and that they are open on the weekends!
It was a nice experience, will highly recommend it.
Cannot get over the kindness this dental office has to offer!! I brought my 3 year old in for her first ever dentist appointment and she could not get enough of the wonderful people that work here! She left so happy and cannot wait to go see the dentist again:) My boyfriend and I definitely left with a smile on our face also!! Definitely recommend this dental office to everyone that's looking for a place that's wonderful and amazing with children:)
Great experience. I haven't had great experiences in the past with other dentists but I felt super comfortable there. The have a very nice open office with lots to do for the kids, not stuffy at all. My hygienist was Kirsten who was a lot of fun and made the experience :) I highly recommend.
Brand new dentist office, very friendly and informative staff, clean location, and fast service.
Did a great job on my crown, thanks Dr. Clyde and staff! Dr. Schalk always makes my kids smile, terrific dentist!
Very good company. We have been treated with amazing respect and help with my families dental needs. They direct bill and we're very helpful with explaining all the options.
Very professionals and affordables
Very courteous staff, very clean facility. Staff are always willing to explain every procedure right down to the smallest detail. A great family practice for children of all ages. Two thumbs up, thanks West Grande Prairie Dental!
I wish I could give O stars!! The hospital referred me to West Grande Prairie Dental and I will never go back there! I was treated poorly as soon as I walked in the door. Worst dental clinic I've ever been to
I stopped in by chance today to see if I could possibly meet with a dentist before I headed to a remote area on a pipeline project. I was not only met with absolute professionalism but EVERY attempt was made to accommodate. I did not feel as though it was an imposition, even though they were very busy and it was the end of a long work day. Would recommend their full service attention at anytime
West GP Dental was great, very nice and was able to get me in for an emergency exam right away. I am a new patient and can see how well they treat everyone.
Fantastic experience. The staff is extremely pleasant and informative. Office environment was clean, calm and serene, and well lit. Thank you!
Great service! I was able to get in to see a dentist during the busy holiday season and I will also be getting the work done I need within the week. Experiencing the high degree of expert service given by both the dentist and the hygienist gives me great confidence. I will be back :)
We had a great experience, my boy didn’t mind it the hygienist was great with him, myself and other son, very informative of what’s gonna happen, great dentist office????????????
Professional, friendly, competent staff.
I was very nervous to go and all of the staff made the entire experience so stress free and relaxed! It was painless and easy. Highly recommend this dental office
Excellent service quick and friendly
From cleanings to fillings to wisdom teeth extraction to orthodontics, these guys do it all, and they do it all well! A really awesome place to get your teeth looked after! An absolute gem!
Fantastic staff. I always feel very welcomed and comfortable every time I visit. Great dentists, and great hygienists!
Very helpful staff. The staff kept my 2 year old entertained while I could get my check up and then had my daughters appointment after. Very clean and up to date. Very knowledgeable staff.
Barbara (Barbie) Shaw exemplified customer service to its fullest extent. I can’t express enough how she went above and beyond to follow up, explain, and clarify any questions or concerns I had. She was extremely timely and thorough in her responses, and is the reason I’ve continued to visit West Grande Prairie Dental for all of my dental work.
Dr. Schaulk is a magician. Friendly, professional and Curt!
This office is fantastic. Had an emergency dental situation and they got me in straight away, I was even a new patient and they were closing in an hour! Very friendly staff and Dr. Harry Clyde was incredibly kind and knowledgeable!
This is a great place. Friendly staff. They are great with children. Lots of thing here to keep them busy. And on top of it all they are open Saturdays and Sundays.
Very pleasant staff who immediately greeted me when I walked in. Great initial phone call and quick appointment. Stacey was fantastic and very upbeat, with a very soft touch as expected with an oral hygienist ????. Very clean and inviting office. Dr Clyde was very pleasant and confident. Immediately identified the issue and rectified it. Have already booked my next appointment and would highly recommend this place!
I can not say enough good things about my experience. No one else in town would fit me in and I was in a lot of pain. They got me in the same day, assessed the situation and gave me a game plan of what to do next. They even had an iPad with Netflix on it so my son could be entertained while I had my X-rays done. Hands down wonderful staff & Doctor.
100% would recommend. Dentists are amazing, they listen, they don't push you or make you feel uncomfortable or scared. Please go here this place is a must. Also great with payment plans. Makes me anxious each time I go in worried I have to pay upfront, but they make it so easy for me. I really love their office and their staff.
This place is amazing. I’ve been going to a different dentist for years (since I was a kid) and they couldn’t offer me help when I was in severe pain, but this dental office made me an appointment within 1 hr of calling them. Thank you west gp for being amazing. I wouldn’t recommend anywhere else.
They got me in so fast after my first call and were otherwise absolutely fantastic. My Dental Hygienist was kind and communicative. The assistants were also kind and always made sure I was comfortable. My Dentist was awes, he built rapport and answered all my questions. I will be back and would recommend this office to anyone looking for a dentist.
Great location for anyone on the west end of Grande Prairie. Good parking and easy access off of the main highway.
wonderful, friendly staff. Dr Yuri has been my dentist for 2 years now and he has been great every time. The office is clean and bright - very nice clinic!
Very friendly staff! Kid friendly +++. The dentist is awesome with small children.
Hearing the news your baby might need his lip and tongue tie fixed was tough. Such a painful sounding surgery for such a tiny baby but in reality it was very quick and Dr. Stephen Schalk and his assistant did an amazing job and our son is healing great. We thank you very much for providing such great care and service to our son.
The level of service is outstanding! The nurses and dentists show true compassion and prove by their actions that they are there to help and not line their pockets.
Wonderful clean place with the most wonderful staff! They all really care about your needs emotionally and financially! I was terrified of the dentist for 14 years and now its feels like walking into a friendly coffeeshop. Thank you all for everything you've done!
Great group, treats our entire family with respect. Easy to recommend this place to anyone.
They were able to fix my sons front tooth ever quickly. He really enjoyed go there as he doesn't like to go to dentist.
Great experience with cleanings and other procedures. The most comfortable dental appointments I've ever had. I never knew my old dentist had such old equipment until I came here and was blown away by the industry's latest; making for a very comfortable appointment(s).
From the time I walked in the door the girls at the desk are so friendly and helpful. The dentist I saw was very thorough on explaining everything and what should be done and what shouldn't be done. The options that they give you for your treatments is nice considering my last dentist really wasn't overly helpful and we'll leave it at that.
I Had such a great experience at west side dental. They are very fast, gentle and explain everything they are doing. I will recommend them to everyone.
I am 30 weeks pregnant and needed dental work as soon as possible... I called and they had me come in the same day for the exam. The dentist that did the exam, was professional yet down to earth, and gave good advice regarding the work needed. They booked me for 2 days later. Office staff are great, smiles and welcoming. When I went in, the hygenist was very helpful desipite my anxiety, and was extremely accommodating. The dentist that did the work on my tooth, listened to my concerns, and came up with the best plan of action for my current situation. She was so helpful, my tooth is absolutely perfect and no sensitivity and looks and feels like the tooth never had an issue. Attention to detail immaculate, and I was able to fully relax, and almost nap while she was working! I am so impressed by this office and recommend to my family and friends. 10/10.
My granddaughter was fit in on short notice. Great professional service!
This place is amazing with my 4 year old. Worth the 1 1/2hr drive.
My whole family loves going to the dentist because of the friendly and professional atmosphere at West GP Dental!
Great place! Very friendly staff..
Dentist Dr.Yari was very professional and all the staff were really nice. I am definitely going to recommend you to my friends and family.
I have always had the best experiences whenever I go to WGD! All the staff are amazing! I have invisalign, and it's been the smoothest process! Two big thumbs up!
The dentists and staff are amazing. A great experience all around. I would recommend this dental office to anybody.
Friendly, thorough, efficient and professional office. Very happy with my visit.
I've had to change dentists many times, and Dr. Schalk is the best dentist in GP! He does really great work! Plus he's great with kids!
Excellent service and advice. Brie is the best!
The staff were all very cheery and happy! Answered all my questions and explained everything thoroughly, the atmosphere is also very welcoming.
Great service and fair prices. Staff are very knowledgeable and friendly.
Very clean. Staff is amazing. Very friendly and knowledgeable. Great waiting room with iPad and Wii for the kids. My child is terrified of the dentist and he did great there. I highly recommend going here!
Awesome place great people, laughed and got work done. Highly recommended
Amazing place with great caring professional service!
When my regular dentist was away for Christmas vacation and I had an excruciating dental emergency, these guys not only got me in immediately but also treated me as if I'd been their client for years already! Friendly, professional, efficient, exceptional work, accommodating hours, enthusiastic smiles (both congenial as well as dental ????) and outstanding building/resources. From entrance to walk out, from staff to hygenists to dentists to atmosphere and complimentary beverges and Netflix screens, SO outstanding! I'd recommend these guys to anyone, child to senior, whether you love the dentist or fear them, whether you have your own dentist already and need accomodating hours, breezing through town and have an emergency or whether you're just looking for an exceptional exemplary dental team. Drop in and check them out, even if it's just to peak your head in the door and make your own mind up. I guarantee you'll love it!
Great dental clinic to deal with!
Hands down thee best dental experience to date!! I have had some extensive work done and must say so far been amazing!! The staff and professionals are truly there for YOU THANKS for everything
I've had an extreme fear of going to the Dentist. Almost having anxiety attacks thinking about going so I wouldn't go. West GP Dental made my fears go away! They did everything to make me feel comfortable with little to no pain AT ALL! I recommend this Dental practice if you have a fear of dentists! Thank you so much for all you've done for me.
I have come to west prairie dental and I was so impressed and I have now brought my two daughters and they absolutely love the dentists and the assistants and the receptionist are truly friendly and amazing. I will never go anywhere else ever again. Thank you for making my family not be afraid of the dentist anymore
We cannot say enough wonderful things about the entire staff at West GP Dental! From the minute we walked in the door the customer service was exceptional! I have 3 small children and the entire experience was a positive one- even having to get some "sugar bugs" filled! The dentists and support staff are obviously very good at what they do. We have definitely found our family dentist for years to come!
Best dentist I have ever been to! So friendly and welcoming.
Professional pain free work. I was having problems with a tooth and they were able to get me in a week early for my appointment
Great experience, we needed an emergency appointment for our daughter, they got her in right away and the staff was great with her.
These people are outstanding....caring, compassionate, and professional. Best dentist office in Grande Prairie.
West Grande Prairie dentals staff is fantastic. They are super friendly, efficient and knowledgeable. I'd recommend West Grande Prairie dental to anyone looking for a new dentist.
I have a bad fear of dentists and the people there where so happy and nice I enjoyed it
The staff are amazing! The dentists are wonderful with children and are very engaging with them. It's very much appreciated. The front end staff are super professional and friendly, as well as great at informing patients and potential patients about the work being done. Five stars and two thumbs up!! ????????
I was at another dental place in town and my whole family hated going to the dentist.... my wife changed us to west grande prairie dental and they are fantastic! Staff is very nice and helpfull. Gives you multiple smart tvs so you can even watch when you are laying back..
Very friendly and helpful staff,my daughter had an infected tooth and they squeezed us in on very short notice.thank you very much
Great, modern office, every hygienist and dentist is very friendly. I have a lot of trust in this office that they give me the right advice and don't just try and upcharge me on services.
I had a tooth that was bothering me. I was able to get in quickly and the visit was excellent. I had Dr. Alfred Wu see me. He concentrated on me, went over the X-rays with me and recommended an approach to take. Best of all, he didn’t spend the entire time talking to the hygienist about his personal life like other dentists I’ve had. An exceptional experience. Thank you!
Fantastic experience and a good nap too the sedation is the only way to go thanks to everybody great job appreciate it
Always a pleasant experience. The ladies are so friendly and helpful.
In just loved my experience . My dentist is the best in this whole entire world..Very nkowleagble .and meticulous . Norah Mubika
The staff is really friendly. My hygienist is super friendly, i havent been to the dentist in well quite some time, but they were super friendly the dr was super friendly aswell nice personality, my hygienist was david and the dr was joey, i recommend these two to anyone who goes there request these too! You wont regret it
Great staff, amazing professionals ! Full of atmosphere !!
I really love almost all of the dentist and the staff is amazing! Dr shalk (sp?)and Dr wong are amazing with my sons! Hands down best experience at a dentist ever for me!
Tried them out for an emergency appointment. Had a tooth removed by them and the dentist clearly rushed the procedure and jabbed me with the instrument in the roof of my mouth hurting a lot and it bleed like crazy. I won't be going back anytime soon.
Great service. Excellent Dentists and staff. Very pleasant on every visit.
Coming to this office completely changed my perspective of dentistry. Too many bad experiences ALL WASHED AWAY now ! I am happy to book back, and i'm not afraid to have my cleaning finished :) Kirsten is Great at her job as a hygienist, I have complete trust and faith in the whole team at West GP Dental. Thank you Dr. Stephen Schalk ! Very happy and will be returning again.
Went in for a consult. Nice offices, friendly and professional staff. And the consult was free! I’m definitely going back.
My family Always loves coming to the dentist now. Great friendly service, and my kids are happy!
Amazing staff and amazing dentists. They always make me feel comfortable when I have to go and get any work done.
They are very good
My kids now love going to the dentist They are fabulous at putting them and me to ease
Great experience all around. The staff were friendly and professional. They explained everything clearly as they were performing tests and procedures. I felt very welcome and comfortable throughout the entire appointment. I would highly recommend West Grande Prairie Dental to anyone.
Staff is extremely friendly and helpful. The office is absolutely beautiful and clean. Very welcoming place
Everyone was very helpful to ensure a good experience for someone with extreme dental anxiety.
Experience was great! The receptionists did an amazing job accommodating my busy schedule. The dentist and hygienist did quick and phenomenal work at fixing the chip in my tooth. I was also blown away by the cost being reasonable.
The dentist and dental assistant were great with my son who is only 19 months old.
Made my daughter feel very welcomed and comfortable as she gets so nervous there.
They treat me like family there it’s always a pleasure when we have an appointment. Polite, curtious and professional. Thx so much
For Fred Mellon: I highly recommend West Grande Prairie Dental ! This is the first dental clinic I have ever been to that has left me feeling satisfied and soo pleased. Everyone there is very knowledgeable, professional, polite and friendly. The patients care and needs come first, both medical and financial.
Friendly staff, short wait time , great place ...
Great service. Great dentists al well.
Excellent availability and even better dentists. 40,000$ in dental surgery and I honestly couldn't be happier. Minique is amazing to do financing with and doctor bahierd is the best implant doctor I've ever had the pleasure of working with!
This was the best experience I've ever had at a dentist. I am a very .nervous patient due to a bad experience I had as a child. The doctor and his assistant did everything possible to put me at ease They were both very patient with me, allowing me to have a bit of a break between procedures. I would recommend this dental practice to anyone who has "dental nerves".
Friendly staff, very good experience!
Everyone was super friendly, and more than helpful.
We had a great first experience here! I love that they are open such a wide range of hours - very helpful for our busy family. Friendly and professional staff!
I have been here with both my children, 8 and 5 and all the staff were great! I love that I can get in with relatively short notice and if they find a problem they get us in right away to fix it. No waiting for 3-4 weeks! Great place!!!
We were there today as Wyatt needed some big work done today. Best experience ever! He didn’t even realize he had received a needle or his tooth was pulled! He wants to go back and isn’t scared. Best of all Dr. Wo and assistant were so caring patient and reassuring that Wyatt new what was going on. We will be back and share with everyone we know
Friendly staff, knowledgeable front office and many options for treatment.
People are very nice they make you feel comfortable. The place is clean. Overall I had a great experience.
This was my first visit to West Grande Prairie Dental. The facilities and equipment are new. The staff is knowledgeable and professional. The dentist was very detailed, took time to explain everything and answer questions. I would recommend this dental clinic to anyone in search of a new Dentist.
Amazing experience, all around I couldn't recommend a better dentist!
Great experience
The lady’s at the office were welcoming , easy to talk to and friendly . Great atmosphere to be in . The dentists were very helpful and knowledgeable. Won’t go anywhere else . Oh and there’s free water ( in a bottle ) and wii to play .
I have always been terrified of going to the dentist for as long as I can remember. Now there is no fear at all. Everyone that works there has gone above and beyond to make me feel comfortable. I tell everyone I know about them and how excellent they are.
Dave is the best hygienist ever! :)
Dentists are good. Front staff continually mess up. Recently was charged for services that I did not receive from this office.
Outstanding service I am a little nervous of the dentist and they made me feel so welcome. I would highly recommend then to anyone
Every time I go or take my son the staff is exceptional. Very friendly and very nice atmosphere. Would definitely recommend.
The staff was courteous and professional. They took the time to make you comfortable in the chair and were mindful of your needs
Thank you very much West Grande Prairie dental staff my experience was amazing taking you guys truly stand behind what you advertise I would be happy to recommend you to others as my experience there was amazing thanks again I will surely be going back to see you guys I can't thank you enough
I don't really enjoy going to the Dentist, All of the staff here made me comfortable, great atmosphere, great place.
The dental office is very nice and clean, the bathroom has an awesome change table set up. The staff are wonderful. However they charge exceptionally high prices. I spoke to another dental office that said something was passed in Alberta recently that stated dental prices should be uniform. They charge 20-30 dollars more for each item on my receipt, it adds up. I recommend calling them in advance to inquire about pricing.
I have never been more comfortable getting work done on my teeth. The staff are incredable from the front staff to the dentists and hygenists. There even working this Sunday to accomidate patients. Love this place
Super friendly staff and a great atmosphere.
Best experience! I had a bad experience with Prairie Mall Dental, who overcharged me for an examination and refused to fix my daughter's teeth. I went to West GP Dental for a 2nd opinion. The environment was relaxed, my 6 yo had a TV she could watch while they checked her teeth, they made sure I understood the upcoming procedures they would need to do and why, and provided me a complete and detailed breakdown of the costs (we dont have benefits). They were professional, friendly, and in all, left the decision to me. I didn't feel forced into any procedures, as I did with PM Dental. After all this, they also waved my examination fee. Thank you, so much, West GP Dental.
Very laid back staff in an inviting environment up front. Spotlessly clean facility. The Dr presented options for treatment and was supportive in my decisions for care. I love the texted reminders and the fact almost every single person smiled and said hi as they went by. *Had some complex work done today. I was a very jumpy patient but the dentist and both hygienists were so kind and gentle. Highly recommend them.
Friendly staff and great location. Very helpful to see x-ray photos and great recommendations. Also my 3 year old daughter like it very much and had no problem at all during the appointment. My family will deffenitely be coming back.
They go over and above to make you feel at home and comfortable. Very friendly and knowledgeable staff judging by the certifications on the wall they can do a lot of specialty services.
Thank you so much to all the staff at West Grande Prairie Dental for helping me get back my smile and my confidence ! Facility is super clean and comfortable !
Great staff! Excellent approach to children!
Great experience. Comfortable and felt no pain. Thanks
I'm not fond of the dentist, they made getting my wisdom teeth out a breeze. Even got a follow up phone call the day after
Amazing place. Will definately keep coming back :)
Very friendly and helpful staff
Awesome staff and love my dentist. Took me almost twenty years to see a dentist after a bad experience, had two teeth extracted with no pain. My fear is now gone. Highly recommended. Dr Carter is amazing!!
Fantastic Dentist office! I have kids (3 and 10) and everyone is great with them, no problems had with the Dentists, hygienists or assistants (or front office staff). All are great and very gentle, and have great hours!
Very good experiencebrouggt my trust bacvk in dentists
Really friendly and professional staff. All the staff made me and my family feel comfortable and informed about our dental health. The children love their dentist and the staff here and they have no hesitation about going back to get additional work done. Everything looks super clean and updated.
I have never been to such an amazing dental clinic!!! They take such care with children, it is outstanding!! I have a son who is very difficult at dentists, not here. He actually LIKES going to your dental clinic!! You guys are great!!
got in right away they were very helpful and made me feel comfortable.
totally awesome service. Very professional and friendly. Glad I went to their office.
Awesome team and just an overall great experience. Very happy with their work!
Absolutely amazing! The staff were very friendly and helpful. Dr. Schalk was extremely knowledgeable about my infant son's tongue frenectomy. I was pleased that a thorough mouth exam was performed and everything was explained to me before I made the decision to have the procedure done. My son is now a much happier baby as his latching/eating issues have been resolved. Thank you Dr Schalk and staff!
Patient comfort is felt from the moment we walked in the door. My son needed to have an extraction but was more concerned with getting to play an iPad while we waited. Tvs on the ceiling. Awesome distraction!! Headphones for when he couldn't see tv as dentist and hygienist were working. As a mom hoping that everything went smoothly I really really appreciated the patient comfort for my kiddo as it was a big stress reliever for me too.
A very talented and caring team who provided an excellent emergency Sunday morning response. The Dr. proved to be very professional and caring making certain to explain each detail of the procedure to be undertaken. Finally relieved of my intense pain I was surprised at how reasonable the bill was given I had no insurance! They took a significantly bad day and turned it around! Kudos
Every person I’ve had to deal with was super friendly and very helpful! Was missing my insurance cards and unsure about coverage and the lady at the desk made multiple phone calls on my behalf to find out for me. Also went out of their way to squeeze me in for next day appt with next to no notice. Very comforting environment.
Great staff!
An excellent experience. I have used West Grande Prairie Dental for both emergency and routine dental work and both times I found the staff accommodating, friendly and extremely helpful. Its hard to find a dentist that explains everything thoroughly and doesn't rush out. Definitely one of the best dental visits I have ever had.
I can’t rave about this place more! I suffer from anxiety and they know how to make you feel as comfortable as ever! I would have put 5 stars my only down fall is they are pricey. I have 2 insurances and I still had to pay out of pocket. But still worth going!
Always awesome. Got me in on short notice, and there were able to get the work done same day.
Very professional courteous painless
I'm up in GP for work and had a infection form under my tooth that was extremely painful. I called and they were able to get me in that night. They were extremely professional and assessed me quickly. They put freezing in to immediately stop the pain and got me a prescription of painkillers and antibiotics. I'm very pleased with my experience. While they are not my regular dentists if I have issues in GP in the future they will be the first place I call.
It was a very comfortable and enjoyable cleaning with a very humorous dental hygienist
Everything from staff to the change table with diapers and wipes, the entire experience was awesome. For anyone looking for a calm, gentle and inviting dentist office I truly recommend them! I personally have not had great experiences with dental offices in the past and am thinking of making the drive from Dawson Creek to see them for my teeth. Thank you for everything with baby, as a parent words can’t discribe how trusting everyone was to give the best care possible.
West Grande Prairie Dental is amazing. All 4 of my kids love going there. Our dental office we used to go to traumatized one of my twins when he had teeth pulled and they had no patience with him and didn't take the time to make sure the freezing took effect. West Grande Prairie Dental took the time to make him feel comfortable and explain things to him. All the staff is absolutely amazing there :) I wouldn't go any where else now and I recommend them to everyone.
Very knowledgeable. Excellent service.
Understood our need for painful.tooth.took us with in a few hours. Staff were so friendly and kind and Dr was funny to. Definatley coming back! And will.recomend any chance I get.
I need a lot of work done on my teeth, and everyone i spoke with, from the reception desk to the hygienist and dentist, were very personable and helpful explaining things to me. I appreciated this, as it's been a long time since i've had any dental work done. All things considered, it was a pleasant visit.
Such a great dental office with amazing staff! Super friendly people who really care about everyone's dental experience. I highly recommend them! ????
Had 4 wisdom teeth removed at West GP Dental. Was done in 30 minutes without iv sedation. Awesome work from all the team. Thank you!
Such a great dental office. All the staff are super friendly, such an uplifting mood. Very professional. Dr. Clyde did the best filling of my life! (59 years!) Highly recommended ☺️
My wife had to have an emergency root canal and our dentist couldn't make room for her. I called West GP and told them the situation and they squeezed her in before the end of the day on Friday just before our weekend get away!
Most Excellent and friendly service from a very highly skilled team who love what they do..
Never felt more comfortable in a dentist office before. Such genuine caring staff.
Our family has been a part of the West GP Dental family for around 5 years now. I LOVE that they offer honest, practical and thorough explanation of options for taking care our dental needs. I also have been THRILLED with their …
Completely unsanitary! I have dimple piercings that are 5 years old and have never been infected. I went there on a Saturday and by Monday they've became so horribly infected that Im on antibiotics for the next 10 days. They didn't offer a prescription for antibiotics nor were they sympathetic after the fact nor did they freeze me correctly for the terrifyingly loud rotarty tools used. They filled in a cavity and didn't polish it so now my tongue is sore from rubbing the rough filament they implemented.
They where very nice to me
Needed an appointment ASAP due to a tooth issue; the team changed schedules and fit me in the same day. Dr. Wo as always was extremely professional and explained in detail the cause of the issue, what needed to be done now and provided options for repair and care to be discussed at a follow up appointment. Victoria in reception was totally awesome and very compassionate; dealt with the insurance (which, as we all know is painful most of the time)and booked me in for my follow up. Very caring office, I would highly recommend this team.
Very friendly staff . I wouldn’t go any where else .
My daughter went to west grande prarie dental and they are amazing with kids. They answer any questions that I have. Was very happy with them
Absolutely phenomenal experience there this morning. Spent almost all night up in extreme pain from a tooth infection so I called them this morning to get some help. Expected them to say that they couldn't help me today but they squeezed me in for a tooth extraction within 3 hours. And the staff there was extremely nice making the whole experience way better than expected. I recommend this place to anyone in a dental emergency ????
This last visit was a very pleasant experience. Alicia did an amazing job and I can't wait to be back for my next cleaning appointment.
They always make my children feel calm and cared for. They answer all my questions I have. I recommend them to everyone!!
I had 2 fillings done at this dentisit and they are both very sensitive still. It has been 7 months since i’ve had them done, I can’t put any force on them ( not even food ). I also had an invislign treatment done here. They told me that a reatainer rather then a bar would be better. So I went with there opinion and now my teeth are back to being crooked. I found they did alot of things just for money. As I have lost alot of money and everything is worse then it was before.
Staff are all amazing to work with.
Always make you feel at ease. No anxiety when I have my appointments. Very good atmosphere!
Really friendly staff, and took the time to explain the procedures. Definitely no regrets switching to West Grande Prairie Dental!
Very friendly and professional
West GP dental is amazing. Best dentists and Hygienists we have ever had.
We love this Dentist office my daughter had to have 3 fillings and a crown and enjoys going back for whatever she needs! She is 5. I would definitely recommend them to everyone!
I walked in off the street and had questions that were answered without hesitation. They had an opening and had an exam and x-rays done. I was able to see all the pics and TOGETHER we came up with a practical plan. This I found reassuring a plan TOGETHER for MY teeth. What really needed immediate attention and others to keep an eye on for the future. Cleaning the following day. Have already recommended this dentist to others.
Dr. Schalk and his team were great with my 6 week old son. It was a positive experience. We never felt rushed, and wait times were very minimal.
My whole family came and had our teeth cleaned and they offered me referrals for my upper plates and my children and husband left with huge smiles and well a bonus they gave our family an early Christmas gift that was above and beyond any other experience. Thank u so much west dental see you in 6 months for the next cleaning ???? MERRY CHRISTMAS AND A HAPPY NEW YEAR Roger and Corinne Wasylciw
Everyone was very knowledgeable and professional. I had my daughter in at 2 weeks old and they were so great with her.
Very kind, friendly, and informative staff. They keep you up to date with what’s happening and inform you of procedures and costs beforehand. Highly recommend.
Great place to have dental work done. Everyone there makes you feel comfortable and relaxed (which is sometimes hard to do when you are at the dentist) and the follow up call was nice to receive. Keep up the good work
Fantastic! I have been with them for 2 years. They were able to get me in within 2 hours for 1 cap replacement & 6 hours for attention to a cracked tooth. They have provided this care on a Friday evening, and a Sunday. The staff are efficient and kind. I appreciate the text reminders. Highly recommended!
Excellent Service and Awesome People! I would definitely go back to West Grande Prairie Dental Clinic for my next appointment. Thanks! Karim
Very friendly and helpful staff. Fantastic that the office is open on weekends
Very happy with the service i recieved. I switched to them recently and im glad that i had, highly recommend!
From the warm welcome to the reassurance and knowledge while my cavity was being filled, West GP was great. I’m not a fan of the dentist (who really is when you have to get a needle!), but West GP made sure my concerns were reassured.
Very professional and friendly staff they go the extra mile to ensure your experience is relaxing very informative and ensure you understand every aspect of what it happening
The dentists and staff are truly incredible. Very professional, extremely nice and make it a great experience for anyone who is a little nervous about going. They give you all the options and let you decide what's best for you. Always check in after procedures. I cant say enough good things about them all.
From the first time you walk in, you are greeted by friendly, courteous staff. Taken to dental chair but pleasant, professional dental assistant. Meet with dentist, who examines and gives his best opinion, not the most expensive. Made going to the dentist, pleasurable, not dreadful.
I found this dental office to be very professional and efficient. They seemed to be genuinely concerned with my comfort during my tooth extraction, and it did turn out to be relatively painless. I don't have a dental plan but the cost if my visit was quite fair.
Manager was going to get back to me about bad experience my husband had in July. Still waiting all about money
First consultation, very good impression. I hope for the best in the future.
I originally changed to this dental clinic as we have moved two hours away from GP so we needed a clinic that was open weekends. I have always been very nervous to get dental procedures done. But, I was so relaxed at this clinic, it was a great experience. They have all the latest equipment, and It is such a professional and friendly clinic. I definitely recommend this clinic, if you are like me and afraid of the dentist, you need to go to this clinic.
Very friendly staff great dentist and hygienist made me feel very comfortable and did wonderful job
First time for my youngest and first time going there. The staff is friendly and courteous, they even went along with my tooth fairy letter and how brushing your teeth is important. I highly recommend to anyone.
Super nice and really good with my kids. Very informative and helpful with my own concerns as well
Awesome fast service very professional reasonably priced
Always a great experience. Very good at what they do and always do a great job.
Had a tooth pulled at a reasonable price. Very pleasant experience as far as a tooth getting pulled goes. The staff were very helpful and the best freezing work on any dental work I have ever had done.
Been going to west grande prairie dental for awhile. I really like the staff and the way they have treated me. They also did great with my 7yr old girl when she broke her tooth. I do highly recommend them for anyone needing dental work.
This dental office prides themselves on excellent customer service/experience and it shows. They are over the top friendly, kind and willing to go the extra mile. I got annoyed with the million email and text reminders regarding an upcoming appointment and once joked that I don't know how anyone could miss their appointment with all of those reminders. The lady must have felt bad and immediately gave both myself and my husband a gift card as an apology for the hassle. It was totally unexpected but definitely appreciated, a small gesture like that goes far with me. There are other dental offices muuuuuccch closer to us but my family and I choose to keep coming back to this lovely place. Sadly most businesses don't seem to care or demonstrate their value for customers anymore. It seems good customer service is hardly a priority these days, it's hard to even get a "have a great day" or even a "hello" in a drive thru line for coffee. Every business should learn and strive to be like the Ritz Carlton on how they demonstrate exceptional customer service. Recognition is much deserved for West Grande Prairie Dental and I hope they never change.
Could not recommend this clinic more, the employees are all so kind and helpful, felt we were in such great hands with our toddler and they made what could have been a traumatic experience better than we could have ever imagined. So thankful we found them!
They are great with children! Would highly recommend.
Both as a Mother and a Health Professional I could not be more impressed by the level of service and bedside manner provided by Alfred and Lacey. I brought my 11 month old in to be assessed for a tongue tie and even though we opted not to go through with the procedure at this time, Alfred took the time to explain all of the potential risks and benefits and was very gentle with my baby. I felt comfortable to ask questions and in no way felt rushed. I was not pressured into going through with the procedure and I was not charged for the consult. Grande Prairie is very lucky to have such amazing team of Health Professionals (and support staff).
Absolutely amazing staff. Kind, gentle and knowledgeable dentist. Very greatfull you guys are in GP
Very helpful and just a friendly group of people working there. They took great care of me.
Excellent, clean, friendly, laidback, Makes me want to go back ...Haven’t felt that way about a dentist in many years.
Great experience from the first phone call to book my appointment until my visit was finished. Very impressed that they even did a follow up phone call to be sure I was feeling ok the day after. Thank you very much!
Super friendly staff! Excellent appointment options! Far exceeded my excpactations for my appointment and cleaning!
My 4 yr old son lives it! Gets to watch Netflix and gets a toy after. And my 1 yr old has toua to play with while we wait .
I chose West GP Dental based upon their amazing reviews. I was looking for a second opinion for my 7 year old daughter, who was very anxious about the dentist and needed fillings - our previous dentist referred us to a specialist for general anesthetic for fillings, which I thought seemed unnecessary and I was not comfortable with. West GP Dental was amazing right from the very beginning, they listening to my concerns and came up with a plan to complete the work that needed to be done. My daughter was very anxious for her first appointment, but the dentist and assistant made her feel so comfortable, by her last appointment she wasn't even worried at all anymore. I honestly can't say enough great things about the staff at West GP Dental!
Had a wonderful experience and would definitely recommend! Staff was personable and extremely friendly.
Courteous,punctual,friendly, well informed people, I trust their opinion and would go back to have them do my dental work again
Had not been to a dentist in over 20 years. Was very nervous about it. They were great! Had my teeth cleaned, and then fillings done. They were very aware that I was nervous, and helped make the experience go very smooth. I will be back, this time much sooner.
An extremely professional attitude in the front office, everyone seems to get on very well together. Everyone in the back made you feel comfortable and the dentist made everything so clear and made sure you understood what he was saying.
I had a great experience at West GP Dental! Kirsten was very friendly and efficient with my cleaning. Would highly recommend! The front end staff was very professional and they all had a smile on their faces. Will definitely be going back to this dental office!
Our family needed a new dentist for a while and decided to book with West GP dental. Reception staff are all polite and friendly, made every effort to fit in with our time restrictions. Myself and the children are happy to visit the dentist and Dr Yuri and staff have performed a small miracle by getting my very scared husband just to sit in the chair! Clean, friendly, helpful and honest in the treatment options. More than happy so far...
Great staff and very friendly with children!
Very professional and courteous staff with modern facilities and equipment. As good as it can be for someone who hates going to the dentist.
Always pleasant staff, and really help you out and make you comfortable ????
Love West Grande Prairie Dental, broke a filling they fit me in the next day. Always smiling when I'm done there
Enjoyed my first visit to West Grande Prairie Dental! Thanks for everything!!
Very nice office, lots of options to pass the time both in the lobby (especially for kids) and while you're in the chair. Staff always nice, smiling, helpful, and knowledgeable.
Great staff, wait time is minimal, very professional, highly recommend. Also very great with children! I've never had negative experience.
Best dental experience ever. I'd bee avoiding dental do you the needles and drills. West gp dental made my visits easy stress free. Had 6 filling done in 3 ish hours ;)
The staff are very friendly, professional and make you feel relaxed and respected.
Could not get in to my regular dentist for 3 weeks but West GP Dental took me in and did the extraction next day!! Great service, the detail assistants explained everything going on and the dentist was nice and comforting. Switching my whole family over was an easy decision!
I will recommend these guys to everyone I know! The dental hygienist was great and joked around with me the entire time I was there. 10/10 :)
Coming from a bad experience with my previous dentist, this office was like a breath of fresh air. I was made to feel comfortable and they willingly answered all my questions and addressed my concerns. Staff was VERY efficient and extremely friendly. The Dentist was gentle and considerate all the while he worked. They made me feel like my comfort was important. I won't go anywhere else for dental work. This office has it all!!!
I can not explain properly in words how wonderful the service is a West Grande Prairie Dental. From the moment you walk through the door and throughout your entire service, the staff does a fantastic job of making you feel comfortable while giving you the best service possible. I have had many appointments here but recently I had a cleaning and checkup. This particular appointment was running late. I had mentioned that I had another appointment to get to and the dental hygienist was very vigilant in making sure I left their office in time for me to make my other appointment. She also did a fantastic job with my cleaning. Dr Schalk is my regular dentist is always a please to see. He is very knowledgeable and I know myself as well as my family are in good hands when hes doing our dental work. I will continue to recommend West GP Dental and look forward to each and every visit.
We love West Grande Prairie Dental!! Hands down the most welcoming and warm environment you will experience in a dental office.
My first visit was today and it was Exellant all the way around Thank you
Got a root canal done and it was as awesome of an experience as a root canal can be. I just switched from another dentist in grande prairie and I will definitely be a returning customer!
Friendly staff, nice waiting area for children, good hours, was able to come in on Saturday!
Very nice and well-mannered people make you feel at home
I HATE going to the dentists it makes me so nervous. At west prairie dental i feel so comfortable they notice I'm nervous and take their time and let me know everything they are doing.. highly recommend them
I cannot thank Dr. Schalk and his team enough for helping out our two week old little man in correcting a tongue and lip tie that the hospital failed to recognize. My heart breaks when I think about what our little boy went through in those two weeks prior to seeing him... and with a same day emergency appointment there were no hesitations in helping us both out right away. The Dr, staff, - everyone was super comforting and professional. I cannot say enoughgood things about this place.
Great experience, very friendly staff. Today was my 1st visit and I will definitley be a long term patient. Felt very welcomed and they made me feel very comfortable. Thanks again!
Amazing staff
Great dentist! Clean and family friendly. Just popped in to book an appointment to get something checked and they managed to get me in right away, same day! They also have excellent hours of service. Would totally recommend them! ????
Terrible Customer Service. Every dental hygienist in there will water board you, aka forget to turn the suction on alongside the water. I will never go there again and I'm referring everyone to another local dentist.
Friendly staff and I had a free consultation!
Great service, exceptional front end staff!!! Very pleased with the children's entertainment and with the services provided.
They charge higher fees then any other office but do not tell you that prior to your appointment. We have 100% dental coverage with a once a year $50 deductible. I still wound up paying almost $140 and they are now telling me I owe them …
Have had wonderful experiences anytime I have had work done to my teeth.Trust me going to the dentist is like pulling teeth (lol) for me.If you have anxiety or downright frightened Don’t be ,I was ! not anymore thanks to their professional staff and facilities.Thank - You to all and Dr Greg for pulling teeth like a ninja????
really friendly hygienists, comfortable environment, great laugh. thanks a lot
Loved how gentle and understanding they were. They were also gentle with my 2 year old girl and made her love the dentist!!!
They do a good job in making you pay more money even if you have your health coverage!! They will even fool you with wrong infos , for example: they will say your coverage will pay 100% of this but then when your done they will still charge you and say oh your benefits covered this portion only and you pay the rest!? why not saying this first time? Oh wait if they do then you might change your mind so they will Trapp you then!!! I dont trust them anymore for sure.
The team is amazing.they made my daughter feel so comfortable. Thank you I will keep coming back
Friendly staff, excellent payment options, direct bill benefits. I would recommend West Grande Prairie Dental to everyone.
Service was good, everyone was friendly and polite.
They are very quick and efficient and accommodating recommend them to anyone????
All the staff was very kind and friendly. They didn't try to push me to get other things done
My newborn had a tied upper lip so had to get a frenectomy. The Public Health Nurse suggested them so went there to get it done. Everyone there was fantastic to deal with, everything was explained really well and the procedure went great.
The nurses and doctors in this hospital are very kind.
We had went to west gp dental for an appointment for my daughter. And the receptionist’s are amazing. They were so polite and patient, the nurse and dentist were amazing too deffinatly recommend 100%. Thank you guys for being so awesome! Turned out my daughter going there to our whole family switching dentists! They have toys, I pads, big white board with markers, wii u, colouring books and crayons for the kiddos. So thanks so much! We will most deffinatly be back!
All the staff are very friendly, from the front desk to doctors. Very satisfied with them. Will definitely stay with them.
Absolutely the best.....They are very understanding, patient and kind....and I laughed...they have good senses of humor...I really appreciated that...Thank you to all
Great and friendly staff extremely clean environment. They got me in next day and got my issue fixed. As well the dentist explained everything to me so I knew I wasnt getting anything unnecessary. All around great experience
I have had multiple great experiences here and I highly recommend them
I called at the beginning of August for a dental appointment for my aching tooth. The lady I spoke to told me should would get back to me. I explained I was in a lot of pain. She never ended up calling me back after a week, so I called them back again. She then informed me that there may be cancellations so she would call me if there is or isn't. She never called me AGAIN. So I called back asking to book an appointment and they told me they wouldn't be able to get me in till mid September. Meanwhile it hurts to eat anything.
Great hours. Good Staff
Has a great time the staff are awesome
We absolutely love West Grande Prairie Dental. They worked with us when we didnt have coverage and the atmosphere is so comfortable and calming. We will continue to come here for the amazing service!
the doctor and asistant are all very friendly and professionally.
Always great speedy service here , staff is amazing and knowledgable . Phoned in early am had meme an appointment couple hours later .
The words "Going to the Dentist" don't normally conjure up a creative, innovative space with gorgeous art lining the walls, a juice bar and wii workout station and a lively, enjoyable staff ready to attend your every need, but Grande Prairie Dental is all that and more. What first impressed me was how up-to-date they were. However, I think what impressed me most was that, while they're serious about your dental hieygene (with the very latest in modern methods), the staff really enjoys what they do and enjoy working with each other. The positive atmosphere will have you looking foreward to your next visit!
I wouldn't hesitate to recommend any of the dentists here. My experience was nothing but stellar. Thank you to the team at GP West Dental
The most friendly and welcoming dentist office in my experience!
From the moment I called to book the staff were very friendly and accommodating. Upon arrival staff again super friendly and wanting to keep my as comfortable as you can be at the dentist. I was seen for what I had called about and not pushed to have 10 other things done like I have been at other offices. The dentist was friendly, helpful, to the point but kept me informed on what was happening. I can say I will definitely return, and that this will be my family's clinic moving forward.
Excellent service
Great staff here. They entertained my daughter while I did paperwork and made her feel comfortable during her checkup. She really had a blast there.
West Grande Prairie Dental has always been great for our family. Friendly staff, and each dentist I have seen, makes sure you understand everything before you go. Thanks West GP Dental!
For someone with severe anxiety I highly recommend this office. Absolutely everyone at West Grande prairie dental is fantastic! I personally have never returned to a dentist office twice due to my anxiety with the Exception of these guys. I have been able to make many much needed trips in and everytime they help keep my anxiety to a manageable position.
This was our first visit to West GP Dental and they went above and beyond. Very appreciative of all that they did for us and my kids are excited to go back!!
very happy with this dental clinic. everyone was so happy and kind and made my 3.5 year old feel very comfortble. I will be back. :)
Wait time between dentist and hygienist was a bit long. (30 minutes) I spent close to 2.5 hrs filling in electronic forms including healthcare information to find out that the information was not on file
Great experience. Very friendly and knowledgeable staff!
Awesome!!!! Each & Everyone ????????????
Super friendly hygienists. The dentist was extremely informative. The receptionists were very welcoming. 10/10 would recommend.
Very nice people , nice office and the nurse I had was mackenzie and she was so nice !!!
Excellent service, location, and hours.
Very professional. Super clean. Everyone is so nice. I'm so glad we switched to West Grande Prairie Dental.
By far the best dentist in town! Right from the start everyone was very friendly and accommodating. They put in extra effort to make sure you have a comfortable experience at the dentist. And you can watch netflix while they work so you can be distracted from what they're doing in your mouth! That's the best part. I would definitely recommend this place.
Great people at West GP Dental!
Very nice staff. Good doctors but quite pricey!
Absolutely the BEST dental office in Grande Prairie!! Clean, professional, friendly, caring, supportive. All the staff are amazing! Thank you West Grande Prairie Dental for being so great!! My family will always be grateful!
Great cleaning, friendly staff, highly recommend
I haven't been to a Dentist in over five years and coming here has right away felt like it's already part of my routine. The dentists are great and everyone is smiling.
I found the staff very attentive to me throughout the dental procedure. They are gentle. All the staff a very friendly. I would strongly recommend people to come here for their dental cares.
Every time we go the staff is amazing right from the ladies at the front desk to the Hygienists, Assistants & Dentists. Quality service for an affordable price. My kids aren't terrified of going to the dentist like I was at their age
Very friendly and helpful. Plus they are open weekends
Staff are all around polite and professional. Quite accommodating in regards to making appointments and very easy to talk to.
Always there when you need them. Awesome group!
Excellent friendly staff. Weekend and evening appointments are great they even got me in early to fix a tooth. Keep up the good work
Awesome ! I love the doctors and the staff at this office.They do their jobs very good.
Great job as always!
The staff are very caring, understanding and friendly! I would strongly recommend West Grande Prairie Dental.
Excellent staff, amazing facility. Highly recommended by everyone I know.
Skilled and professional team
Went to West GP Dental for the first time today. Excellent experience way better than my last Dentist in town. I like how they are open weekend and late on weekdays to accommodate for the young busy city of Grande Prairie. Would recommend to all people looking at a new and fun experience.
Excellent staff, very well informed and professional. First dentist I've ever seen that had time to explain procedures before performing them. Highly recommend.
My son & I love going to this dentist office!! There's free beverages, games in the waiting room for kids, prize draws every month & the staff is amazing! They're always super helpful and accommodating if I need to change my appointment! It's a top notch set up there and very clean! Highly recommend using this dentist office!
Amazing service and great experience!
Awesome staff make you fell comfortable highly recommend them even phoned the pharmacy when i ran out of medication while i was at work and my prescription was ready when i was off.
Fantastic with my daughter, I've never seen a kid laugh so much at the dentist. Very friendly and helpful staff. Always a great experience (as great as being at the dentist can be at least!)
Very friendly and helpful dentist and staff.Very welcoming business! Will be returning for another visit.
Absolutely wonderful! I tell everyone about your services. I have to be the worst patient ever to grace their offices and I can't say enough about how patient and thorough they are with me. It is the best care I have ever gotten from any dental office (and I am a senior) so that is a lot of years. If I could give them 10 stars, they deserve it! Thank you West Grande Prairie Dental!!
My family had such a positive experience here! Any fears or reservations the kids had about going to the dentist are now gone! The dentist and staff were amazing!
BEST DENTAL IN GRANDE PRAIRIE ! AND LOVELY PEOPLE !
The kids were all made very comfortable and left smiling! Very friendly staff and a beautiful facility.
Amazingly accommodating! I went in for my cleaning with my newborn and they did everything they could to make us feel welcome and comfortable! Highly recommend them to anyone :)
They were able to get me in right away to have all 4 of my wisdom teeth removed. We ran into trouble with my insurance and I ended up getting in for my appointment late. Instead of only pulling 2 they rearranged some things and pulled all 4 still. The payment plan is also incredible! It's such a relief knowing that I can afford the dentist.
Great atmosphere. Great for children.
Went in for a cleaning and because I had some pain. Appointment went well. I got lots of information and was set up to go back for a consultation regarding the pain in addition for X-rays. Now I'm really sensitive to dentists because I go in expecting to pay an arm and a leg, but pricing was fair and during the consult I wasn't pressured to get this or that done. One of my biggest pet peeves is having someone hard sell me something. Service was good and everyone friendly. I recommend this place.
It was my first visit to West Grande Prairie Dental and it was a positive one. Everyone was friendly and informative. I would highly recommend!
Excellent service everyone there was very nice
Stacey was super comforting & was so good with my questions and concerns! My dentist was super nice too and was extremely informative! Netflix is an awesome way to pass the time while in that dentist chair!! Thanks again!
I have never had such an amazing visit with a dentist, right from when I walked in, the front desk gal was super nice and helpful. I've been putting off a visit for a long time, the gal that took me in a did all my Pictures and X-rays what so knowledgable, and helpful. Even when the dentist was discussing the issues with me, she was right there the entire time Explaining things as well. In two hours being there, I encountered four different staff members that were all so kind and helpful! I left smiling for the first time leaving a dentists! Excited to go back and get the rest of my cleaning done !! Thanks for all the amazing help!
the receptionist gave explain all my costs
I am A TERRIBLE dental patient! I was treated with the utmost of kindness, reassurance, and patience. Even talked me into coming back for a cleaning!
I must thank u very much for the quickness of getting me in to see a dr I have never had a tooth ache as bad as that before I live out of the province and was welcomed in . The meds I recieved have helped so much . Till I get back home to see my dentist. Again thank u very much. Mark Sorenson
They always tried to reschedule my appointment. They are not organized at all. Everytime, I have to wait for along time to be visited. Appointment means nothing to them. All the time a new girl sits at the front desk and makes mess and says sorry I’m in training!!! Never go back!!! Worst customer service!
Awesome customer service! Friendly staff. Couldn't be happier with my first visit!
great friendly staff, nice to have option of sunday appointments. staff was very informative and had patience to explain what was done and what I should look to have done in the future and the reasons for it all. Thank you
Amazing staff. Professional & courteous service. Would highly recommend!
We love West Grande Prairie Dental and all their staff. My 3 young girls have been going there for two years and it has been such a positive experience. They all love Dr. Schalk and think he’s a celebrity after seeing him at various community events and in ads at the movie theatre. He is amazing with children and I would highly recommend him to anyone with children nervous about going to the dentist. The office is extremely child friendly and the staff go out of their way to ensure the younger patients are comfortable.
Great facility and staff overall. Dr. Stephen Schalk performed my wisdom teeth extraction (managed to book me in within days of my consult) and made the experience quick and seamless. Great bedside manner and very experienced in these procedures. I was nervous ahead of my procedure but had absolutely no concerns once we began. Would recommend to anyone.
We love west Grande Prairie dental The staff are always friendly and kind. My 8 year old was terrified of the dentist and now he loves to go.
They are awesome. Great and friendly service. My 2 year old went for a smiles appointment. He don't like opening his mouth for no one......but he did awesome there. He let them look and put fluoride on his teeth with no fight. Two thumbs up.
My dental hygienist Sara was very awesome and amazing at her job. The office is very neat and the front office receptionists are always very nice, smiling and welcoming. I would definitely recommend this place.
I cracked my tooth on the morning of December 22, after phoning West Grande Prairie Dental, they squeezed me in to see a Dentist that afternoon.After confirming the fractured tooth they booked me in he next day to have the tooth removed! Saving my Christmas.....as I was in a lot of pain and couldn't really eat. The fact that I was able to get this done two days before Christmas blew me away! The entire staff was very accommodating and friendly Thank You!!
Fast friendly service, highly recommended!
After a not so stellar experience at another clinic in town I called west grande prairie and they found time to get me in with dr. Dahliwal fairly last minute. I have to say from the first phone call to the reception and onto the dr the entire visit was wonderful. All staff members are kind and inviting, the drs and hygienists were so informative. I felt very comfortable in the chair, like they cared about MY care and what I was thinking/feeling. Truly recommend this clinic to everyone.
Dentist are great , but office staff charge your benefits more than what they quote and then send you a bill on top of it, had to pay out of pocket twice and was still handed a bill owing after my benefits were charged more than the original quote. Three months after when I go to get a receipt for taxes, surprise here is another bill
Had a root canal and it was completely painless then and afterwards..Great staff and overall relaxing experience
Was very impressed with the treatment I received there yesterday. All the staff are friendly and the setting is very inviting. Am switching dentist and looking forward to bringing my family along with me. See you all soon and thank you for squeezing me in.
Really friendly staff and cheaper than other places in town. Would definitely recommmend!
Moved to Grande Prairie and went here first, don't see the need to go anywhere else. Very friendly, modern, clean, and respectful dental office. I recommend seeing Dr. Yari, he is a really good dentist here. 5 out of 5 stars.
Fantastic dental office. Everyone is so kind! They even held my daughter when I had X-rays done, because I couldn't find childcare at the time.
I’ve been going to WestGPDental for a few months now. It started back in February or so when I went in to get my teeth cleaned, and I also did a consultation for Invisalign. I met with Dr Schalk and he was amazing! I’m now 5 months into my Invisalign treatment and seriously, the difference it has made already is unbelievable! I now actually smile with my teeth! And every time I go in, the visit is great! They are always friendly, fast, and affordable! I had my teeth cleaned yesterday for my 6 month check up. And once again, the visit was amazing. It was quick, easy and painless! I unfortunately do not know the lady’s name that did my teeth cleaning, but she was really great! WESTGPDENTAL IS THE BEST!
Amazing dentists and Hygienists. Always a great experience.
This was over and above. I have never had such a accommodating, fun, heart warming expeicence at the dentist. The staff were amazing, and as was the dentist. Service was so awesome, you really don't this kind of experiences of genuine care anymore. They have raised the standard! Wow! The dentist even listened to me and accommodated with a more inexpensive fix for my emergency. I just moved to Grande Prairie and was not a patient yet! But I will be now, I wouldn't think of going anywhere else! I 100% you come to the best dentist office I have ever been in!!!! Great work guys!
They were able to see me same day even though I had not been to their office before. All the staff had smiles on their faces and the dentist I saw was polite and informative
Great, professional service!
Excellent experience as a first time patient. The hygenist was the absolute tops and reception was friendly and welcoming.
Highly recommended! I never thought that going to the dentist could be so enjoyable. All staff members, from the time I arrive to the time I leave, are welcoming and cheerful. It is a great atmosphere! I've visited the dental clinic twice. The first time for a check up with Dr.Dhaliwal and the second time for a cleaning. It was a treat to watch Netflix during my cleaning!
Haven’t been to the dentist is 10 years. Very welcoming and professional. Kirsten did a most thorough job of cleaning my teeth. Will be returning
Very friendly and kind. Extremely gentle and completely take away the anxiety I used to have when ever visiting the dentist. So thankful I switched to them!
Awesome.. love west dental.
Great staff, very friendly and helpful, Dr Greg was a fantastic help in regards to the proper application in my denture procedure
We brought my son here, for an emergency appointment. Which we all know typically costs so much. Not only was I able to get a same day appointment, it didn't break the bank. Lower than we've ever had. They were also able to work around my work schedule and get my son in to get his tooth pulled, which also turned out to be much less than we were told it would be by another clinic in town. They talked my son through everything, and kept his anxiety at bay. 5/5 absolutely fabulous. They definitely have our entire family's business.
Wonderful office! Front end staff, dental assistants, hygienists and dentists! They all go above and beyond to ensure your time with them goes flawlessly. They are fantastic with me as an adult and absolutely incredible with my 5 year old twins!
As a first time client today at Grande Prairie Dental, I would highly recommend this Dental office to all my friends and family. From making the appointment, having X-rays, a cleaning, and a check up I found all the staff to be very knowledgeable and friendly.
Exceptional service every time I go there. The staff are so caring and make your visit so remarkable and memorable. I felt so comfortable during my time there it almost feels like your own family ! Definitely glad I chose this dental office as my own !
Everyone was so kind and were able to get me in within a timely manner. The dentists have great bedside manner and make you feel very comfortable. I won't go anywhere else for dental work!
Having identified my self as a person that has a weakened immune system, i was at first glad to see that some of the seats had been identified Not to be sat in. This allowed some social distancing however after waiting 10 mins,a mother with 4 small children in tow arrived and were all over the place? Perhaps an area could be found that patients over 60 and /or immune compromised could wait until being called away from the general waiting area? Masks should also be offered until this pandemic is over. The cleaning I came in for was performed satisfactorily by the hygienist.
Amazing and a lot of patience for my three children. Great staff and hospitality.
Took my 4 month to West Grande Prairie Dental to have his tongue tie released. They squeezed me in so I didn't have to wait weeks to get it done. The staff was absolutely amazing with him.
Was professional staff they had a hard time but my tooth was long and not wanting to come out they did a good job got me in quick to.
Awesome place! very friendly and inviting, explained everything and showed your images!
Friendly staff, always acknowledge you by name as soon as you walk in the door. The experience has always been pleasant and I have always left pain free which I have never been able to say when leaving the dentist before :) Thanks for all the great work you do!
Competent and professional staff. Had my first hygiene appointment thoroughly done. Treatment plan was well explained. I highly recommend West Grande Prairie Dental!
I had a great experience at west grande prairie dental and would recommend everyone to go there for dental work
A great experience for my 5 year old daughter. The staff were all very helpful and friendly and went beyond what was expected to make her first time a good experience.
Receptionist charge 30% to my son I told her I have 2000 covered for dental in 1 year but still she charged me.They should tell first and explain to me if they gonna charge 30% even if I have that 2000 covered in sunlife .I was worried my son because the nitrous gas was blocking his nose because it moves and told them please make it him breath properly as his mouth full of suction and other thing.My son expecting a reward as what they told after the 3 filling but they never give I know its a small thing and I understand but for a 4 year old toddler don't promise if you don't give as its not good for him..I feel bad for my son.
Whole family goes there I use to hate dentists but after the last few visits and surgery I would never go anywhere else