Reviews of Timberlea Dental Clinic (Dentist)

Val Gauvreau

Dr Phil is the best dentist I've ever been to.

R T

Professional staff. Great cleaning session. Been a few years but glad I went.

Vicky Anger

I had a false crown done on Monday, August 9/21 by Samantha & her assistant at Timberlea Dental ! Fantastic professional customer service! The procedure was clearly and concisely explained to me and performed in a relaxed manner! I’m very happy with the results! Samantha performed in precise and perfectionist manner! I give Timberlea Dental the 5-star rating that they highly deserve! I wouldn’t hesitate to recommend their services to family or friends! ????????????????????????????????????????????????

BlitzkriegV1

Great staff! Always nice and respectful, willing to answer any questions you have. I love this place.

Shanta& Rajkumar

I have been going here for last 3 years. Hygienist and dentist are very caring, friendly and knowledgeable. They always look for best option with reasonable price. However any service is expensive without good insurance coverage, in any dental clinic. Clinic location is very convenient. It is on the 2nd floor which has elevator too. Clinic is very neat and clean, even in snowy weather. However, there is no washroom inside the clinic. It is located on the same floor, close to this clinic. This facility has barriers free access. Good decoration. Very patient has TV to watch during service. Recommend others to try this clinic.

Shannon Troy

Dr. Phil and his staff are amazing ! I have been seeing him for years and I always feel less anxiety knowing he will be caring for me in a respectful, calming, patient manner. Highly recommended!

Paxton Saramaga

Always friendly, very reasonably priced, and Dr.Phil is very professional.

Alex Jasper

Just had to get my first tooth pulled. I was super nervous. Dentist and dentist assistant we're amazing !!

Mike Middlestead

Great dental office. Tried another dental center because my wife went there. Not happy. Came back to the best!

Berts “Speakeasy” Garage

Went here for a while with the kids but felt like I was getting dragged over the coals last time so that will be the last visit for us.

Raquel Chukwurah

This dental clinic was able to take me in last minute and the receptionist were amazing and polite. Dr. Phil was amazing!! He worked slowly and patiently to extract my wisdom tooth and I’m grateful for that. He explained the steps he was taking as he did the procedure. Awesome first experience and I’m sure it wouldn’t be the last.

Adolf Dripler

Just had A filling and it was great staff are friendly plus the people at front desk are very nice and good with booking appointments I would highly recommend this place and great service plus a tv in the lobby for waiting and a tv in the rooms for watching while get you cleaning etc.

Bryan Sporter

The staff was all very friendly, and my cleaning was amazingly gentle. It was an all round great experience. Thank you!

Megan Stauffer

I have major anxiety when it comes to the dentist. I feel so comfortable going into Timberlea Dental Clinic. Everyone’s so kind and informative. I would highly recommend going to this dental office. They care about their patients.

M R

Very thorough cleaning and friendly staff!

Jigar Patel

I don't recommend this Place for any dental treatment. We have booked for an appointment for my mom's regular teeth cleanings and we don't show up there on the date of appointment due to mom was having fever, it's corona time so we were not able to go there due to health issue. We had solid reason to explain them but they didn't understand the situation we explained, when we phoned them and talk to the lady who treated me very rudely and didn't wanna help us to refund the money who charged for the appointment and without asked client they charged from our account.they didn't phone us that they gonna charge us after that my sister has already spoke before with the lady to cancel the appointment, when we phoned them she said we didn't get phone calls from your sister but my sister already called them so they lied about that so I would like to warn the people about this issues. Overall, very bad experience of this clinic services. Thank you

Cherry Lyn Besinan

Feel dissapointed about this clinic????

Greg Pollard

Amazing staff and I was well taken care of

Janice Bonza

The best dental clinic in town. My 7yr old son had 3 teeth extraction and he is playing and eating well the following day. All the staff are awesome, Dr. Martine is the best. Thank you Dr Martine for making my son's first visit to the dentist awesome. You rock.

Kim S

Excellent staff! I'm the biggest baby at the dentist and they made me feel comfortable and at ease. I highly recommend!

Cheryl Taylor

Best experience. Every worker was amazing and so kind.

Rohan Desai

I was not given proper details for insurance coverage and hence end up paying few hundred bucks just for overall check up and filling. Although they fetched estimates from insurer but not given me details of portion not covered under plan. Go for better option in town ..

make animation memes and what!!!!!!!

They are so friendly and professional. I really appreciated my experience there.

Jean-Jacques Soucy

When I am reading a service or a particular shop or store I try not to give it full marks all the time just to let them know that there's room for improvement. But Dr Phil here at Kimberly dental you have a great team right from the dentist I worked on me when I walked in the door to the assistance to comfort you make it fun coming to the dentist thank you very much and I have no choice but to give you five stars

kamal patel

Even we covered for 100% for dental treatment, this clinic charge us over amount of their dentist fees. And they accepted that they charge over/extra fees than other alberta dental clinic. Upon asking their dental fee guide, clinic manager disagree to share and said in the form it says they will not ask before deducting money from credit card. She was so rude while talking. Very disappointed, even they are making million dollars, they have not reimburse few bucks to their patients. I called insurance company and they said they covered us 100% but their fees are higher than anyone else in town. So they said they can’t help. Make sure you check everything with them before processing any treatment, specifically dentist fees and then give your credit card info. Not going to step in this clinic again. It’s not about fee bucks but it is about transparency that patient should get from any dental clinic.

Jodie Willis

Awesome staff!

Lore Desautels

Had to get a new crown and replace an old crown. Had both done at the same time. Both appointments went well. Now waiting to replace another old crown. Thank Phil.

Christina Lukeman-Farrell

It always a wonderful , comfortable experience for me. I'm a nervous visitor but, I'm always at ease here from the moment I walk in untill I moment I leave. Love the staff and their caring nature.

Reinhard Dittmer

First time at the Timberlea Dental Clinic. The staff treated me very well. The cleaning was thorough, and the dentist explained upcoming treatments illustrated by x-rays. I recommend the Clinic!

Keegan Teasdale

The Best Dentist office! The staff is great and always very helpful and informative!

Stacey Lemay

The reception employees are super friendly. Doctor is very patient and explained everything clearly.

Samantha Freake

I don’t enjoy doctors visits and haven’t gone in years but the staff were so friendly and put my worries at ease!

Flyboy 1

I've been to this clinic a couple of times, I've also taken my child there.....just because of the location. Its close to home and work. I will never go back. My experience on all occasions was terrible. I WILL NEVER GO BACK.

Vilo Reddy

Kelly is such a wonderful hygienist! She is always kind and takes special care with sensitive areas. I am a nervous dental patient and she always goes out of her way to make me feel comfortable before beginning the cleaning by going over any concerns I may have. Thank you Kelly for making visits to the dentist office pleasant experience!

candace goedecke

I was there a few years ago to get a bunch of fillings in and a crown. The Drs are very nice but their work needs major improvement. He never cleaned all the decay before filling my teeth, so I have a dark ring in between my tooth and the filling which is very noticeable. The color of the filling did not match the rest of my teeth and the crown I got is already needing to be replaced. I am now having to get all the work he did on my teeth redone out of pocket. Also, my last appointment there they said everything was fully paid, then months later they told me I had to pay for something and charged my card when I refused. I am really upset I went there in the first place.

Crissy Warr

We are pretty disappointed with the dental clinic. The dentists are fantastic however the service we received from the front desk was not great. My husband didn’t understand why the bill came to the amount it did as some of the services ended up not being completed. Their explanation to him left him very confused. When we called to get a better understanding they were not very patient in explaining and became short when asked any further questions. Ultimately we didn’t have an issue paying the amount we just wanted to make sure it was correct. Especially since my husband wasn’t given a bill with his second appointment and we didn’t have anything in writing with the proper amounts. In the end we did figure it out however I don’t think it is unreasonable to question what was charged. Maybe it was an off day for them.

Robyn Smith

I have been going to Timberlea Dental Clinic for 10 years since I moved to Fort McMurray. I am usually nervous going to the dentist but the staff at this office are so understanding and comforting. They always reassure me each visit. The dental assistance I dealt with for my recent crown after a root canal did such a great job educating me on the process. Dr. Phil is honestly the best. I feel extremely comfortable and I put full trust in him with all my dental work. I highly recommend this dental clinic.

catherine young

Staff was very friendly and helpful. The Dentist answered all questions and was very detailed explaining what issues need to be resolved. He’s was also kind and friendly. I have anxiety issues and the whole experience was comfortable.

Jeff Bursey

I remember when I used to dread going to the dentist, and I thought it was normal to feel that way. Believe it or not, I actually look forward to going to the dentist since I started coming here. Amazing, friendly staff and top notch equipment in this clinic. Lay back, watch the game, and let these fine folk work inside your mouth. A++

Aillen Panganiban

Great staff

Kaeley Heywood

Great atmosphere!! Feel like I know the person behind the mask! Just a Great Experience!

Justin Forget

Amazing staff very nice an very quick always asked if I was okay very caring ????????

Nathan Brown

Very friendly staff who are very professional at the same time. One of my more enjoyable visits to the dentist for sure!

Matthew Jones

Timberlea Dental clinic is always a pleasant trip! Every hygienist has been exemplary and made each visit more informative and comfortable than the last! I left feeling better about myself from a simple cleaning this time but am excited to go back. Thanks Timberlea dental!

Steph

Love this office! The front desk is very friendly and welcoming and I’ve seen both dentist and 2 of the hygienists and had a great experience every time!!

Gary Motley

Highly Recommended

Rebecca Roy

My son amd I went in today and the hygienists and the dentist were wonderful. They listened amd any questions I had they answered. These ladies were wonderful and treated us with care. Thank you!!

Tamara Heyninck

Amazing service and care!

Mulugeta Haile

I would like to say good customer service and great service

navid babaei

Very friendly, helpful and informative staff. The best office I’ve been to since moving to Fort Mcmurray!

Lori Walding

The service very fast and the dentist is very thoughtful .They do a great job ????

Cricketslayer82

Very friendly and great work done.

Jeff Staaf

Very kind, friendly and knowledgeable staff. Short times spent in waiting room.

Joe Campanella

First time dealing with Timberlea dental. Called in at 9 am and they had me in by 12pm. Everyone was friendly and professional, dentist was excellent and explained everything to me in detail. Would definitely use again if needed while out here working ????

Syrina Bodnarchuk

In 2019 I went to the dentist for the first time since I was a kid (10+ years). My wisdom teeth were bothering me and I was pretty anxious to be there, not knowing what to expect at all. The staff and the hygienist Shelley were super helpful and provided me with information that was easy to understand and a great teeth cleaning experience. The process of getting my teeth extracted was so smooth and time efficient, I was in and out of there quickly. The dentist I see is Dr. Phil Heinzelman. I have had such a great experiences under his care in the last 2 years that I recommend everyone I know who wants to see a dentist to go see him. He has always done a beyond exceptional job at making me feel comfortable and well taken care of, and is always calm and well collected. The experiences I've had there has changed my life forever, planting a seed in me that led me to pursue a career in the dental feild. Since then I have now been accepted into dental Hygiene school, and it's all because of this clinic. I hope that after I graduate Hygiene school I can have the opportunity to work in and be a part of a team like everyone at Timberlea Dental Clinic are. I am forever grateful that this is the dental clinic I chose.

Seun Oworu

I’ve been to a lot of dentist in my lifetime but none where I feel 100% confident that they are doing what’s best for me as well as feeling 100% comfortable with their advice. They are extremely friendly from the front desk to the hygienist down to the main dentist lady believe her name is Leah was extremely friendly and knowledgeable. I will definitely be back and recommend them to everyone!

Morgan MacDougall

Dr. Phil is great, he made me feel comfortable and is very professional. Very good experience

Nick Murphy

Friendly, professional staff and high quality care. Highly recommend!

Mike Lukeman

If you don’t use them you’re doing it wrong. Short, sweet and honest. Thanks again.

Hany Aly

I cant believe how awfully the office treating people over the phone, absolute unprofessional and the office manager was very un patient or not even allowing you to ask questions, it is all about money in this place, i have requested a service to be done and I made myself very clear from the start with them but i end up had to wait 4 months, and after I spoke with the office manager she rudely denied all facts that they have not follow up with me or did any faults or mistakes.. horrible experience and i would not recommend use the clinic at all.

Brian Cuthbertson

Hello, being away from home with work I didn't know where to go for my tooth. I am so happy I came to see you and your staff that helped me without much notice. Being away my options were not good. This was my first female dentist as well. If I lived in town you would have won my business so YES! I am pleased with your friendly knowledgeable staff thank showed such professionalism. Thanks

Fred Wilson

It’s like a dental spa!

Shakir Yaqoob

Great staff and friendly Dentists.

Cher Rich

The dentist I go to said I missed the cut off for emergency cut offs?... I was in agony and almost in tears, so they called Timberlea Dental Clinic and THEY got me in right away! The dentist helped with the pain, took xrays and now we have a plan for some major dental work. Since they helped me when I absolutely needed it, they will now get my business! Thank you!!!!

Sylwia Waday

Extremely expensive dentist, it's all about money with them. Never going back there.

Suzette Hillier

Thank you to the staff of Timberlea Dental. Your friendly and amazing service made me leave with a smile and a positive response to my dentist Dr. Alia. I haven't been to the dentist in years but with all your knowledge and experience I look forward to coming back for all my dental needs! :)

Ibraheem Rana

Kellie is really great, offers excellent advice to help maintain healthy teeth, would highly recommend going for a visit for your next teeth cleaning, you'll leave smiling, trust me.

Melissa Muise

Great ladies and Dr Phil is simply the best!

Jasmine Hunt

I brought my son here and Doctor Phil and staff are so great! From the moment I walk in we’re greeted with a smile and everyone goes above and beyond. They are great with kids!! My son loves going to the dentist (he’s 3).

Alex Brand

Just go somewhere else, not worth it!

Ali Kdouh

Nothing but the best.. I really like how they take their time to do best job. So happy with the results! Highly recommend Doctor Phil and hygienist Kellie..

Craig Keeping

The staff is Awesome , very professional !!

Jessica Chapdelaine

Went in for a consult and it was very informative. Have anxiety with dentists usually but am Looking forward to having the work needed done

JASON A

The team here really do deserve a higher Goole rating. After breaking a tooth and needing a quick solution, they took me in as a new patient and quickly addressed the problem. Professional in every way and easy to deal with. Dr. was friendly and proficient in his work. Nice, clean office with friendly and helpful staff.

Nicole Jacobs

I went to dentist office very anxious. The dental hygienist I had made me feel so comfortable and relaxed I had a good experience. Kelly was awesome ????

Kevin Douglas

Friendly staff the dentist took the time to check my tooth infection thoroughly , made sure I had all the information to make the right decision

samantha kehler

I had some issues with my insurance today. The staff was friendly and solved the issues quietly and professionally during my cleaning.