Here you will see all the reviews of real people who purchase the services of The Dentists @ Thickwood (Dentist) in the area of Fort McMurray (Canada).
At this moment the business has a score of 4.9 out of 5 and this rating has been calculated on 127 reviews.
As you can read, it reaches an opinions average is basically the highest, and it's founded on a high number of opinions, so we may be quite sure that the evaluation is very credible. If there are many people who bothered to evaluate when they've done well with the business, it works.
As you know, we do not usually stop to put evaluations when they are correct and we usually do it only if we've had a problem or issue...
This Dentist corresponds to the category of Dental clinic.
Great friendly staff and Dr. Rita is the best dentist in town !!!
Great place to get dental work done. Friendly staff and they make you feel welcome.
Dr Patel is amazing, she makes you feel comfortable and ensures that your visit is as good as a dental appointment can be :) She even calls the next day to check in to see how your doing after a dental procedure Would highly recommend this dentist Natasha
Our family has been a client for almost 2 years and have been completely satisfied with the service. The entire staff is always helpful be it either the front desk support for last minute appointments or cancellations, or dental hygienist and the Dentist. Always on time for appointments with almost 0 hour waiting time.
Dr Patel is so lovely, and so great with children! All staff are very helpful
Dr. Patel is the absolute BEST!!! She is kind, friendly and do knowledgeable. Both her and her staff are amazing. :). I love this team.
These gals are super fun, helpful & friendly! Love getting my teeth cleaned here <3
Super friendly staff, helped with all of the questions and insecurities I had. They truly go above and beyond. Comfortable environment. No complaints. Thanks again and keep up the amazing work
Patient and sympathetic dentist. Clean , great receptionist!
Since dental appointments have never been my thing (had a terrible experience when I was 3) I can't give 5 stars, but as a testament to this business, I have been faithfully booking with this business since the building opened!
Lynn is seriously the best hygienist I’ve ever had!! I don’t hate going to the dentist anymore :)
The dentists and staff are all friendly and great to work with. We were especially impressed when we were making bookings for the kids last year and the lady up front pulled up the school division calendar on her computer to help us choose the days our girls had no school. Great service going above and beyond! Even though we have moved to Timberlea, we are not switching Dentists any time soon!
Their employees are always polite and help me anytime I have questions about my Invisalign treatment.
Great staff, dentists are very professional. They have done terrific work with my daughter who had her braces through them : )
Good Services :)
We love the Dentists at Thickwood. The staff are very friendly and super great with children! Dr. Patel is so kind and checked in on several occasions after our sons dental surgery. Definitely recommend!
Very friendly, very knowledgeable, very good experiences at this dentist office.
Excellent dental office! I highly recommend going here.
Professional, clean, friendly. They helped me decided if a cavity needed to be filled or if I could wait a little longer. I would not hesitate to return for cleanings and check up.
A great experience every time ! Whether the appointment be for my husband, my daughters or myself the staff is always helpful, friendly and very accommodating when it came to an emergency appointment! My daughters favourite part is that each room comes with a stuffy to snuggle during any procedure!
I’ve been along time customer and the service is great. They always contact me to let me know when I’m due for a cleaning and answer any questions I may have. I’ll be going there for many more years as well! ????????
Really friendly staff. Always accommodating my needs in the treatment and during scheduling. They don’t upsell you on unnecessary procedures and always get me in and out of the office ON TIME.
I happened to come across Dr Patel in the fall on an emergency visit. I would recommend her and her staff 100%. She personally checked in on me several times after that appointment to make sure I was ok. That means alot to me as I am very nervous at any dentist's office. I have now been back to her and she is an absolute pleasure to be around. Finally found someone I am comfortable with. Thank you
I've been to more than a few dentists in town and I have to say Dr. Patel and her staff are hands down the best in Fort McMurray.
Very good staff at front desk & treatment room. We always see very friendly environment as soon as we enter The Dentist @ Thickwood. Dr. Patel is very good, friendly & knowledgeable. Always get right treatment at right time from Dr.Patel. And yes, follow-up call from Dr.Patel helps us a lot. Overall good job The Dentists @ Thickwood :)
Always on time and they save me money.
Great fast friendly service
Friendly, reliable, consistent, and always looking for ways to improve.
Dr. Patel and the staff are awesome. Very easy to get appointment in short time and entire facility very clean. Dr. Patel is very knowledgeable and always give an honest advice for my kids about orthodontist. One very important thing is this is the only dentist or one of in few in town who follows dental prices guideline for your insurance coverage. In the past, I had to pay from my pocket to other dentist even I had 100% coverage but not anymore with Dr. Patel. Highly recommended if you are looking for best in service and price.
This dental clinic is my favourite dental clinic after 20 years in Ft McMurray. Dr Rita Patel is great!
Best dental clinic I've ever visited. They really care about your well-being during any procedures, and the aftercare is second to none. I would recommend this clinic to anyone seeking a great dental experience.
Thank you for giving me a Hollywood smile Ritaben with Bonding treatment. Excellent Service. I am really happy with my new look.
Nothing but good things to say about Dr.Patel and staff at this dental office! Always on time and super friendly. Any issues I’ve had, they have been able to fix for me and make me feel comfortable. Thanks and good work team!
Professional✔
The best experience ever. Excellent Team that helped me fight my fear and even though my situation is complicated, they found the best solution for me. I would definitely recommend this place above any other.
Nice location that's close to my home. The dentists & dental assistants are nice despite my low pain tolerance, they were very accommodating & patient with me.
I have been going to this dental office for many years now and have always had a very positive experience. All the dentists are very accommodating and willing to go in depth with suggestions regarding oral care. Text messages/calls to remind you when you are due for a check up are very much appreciated, and the receptionists are absolutely fantastic. I'd highly recommend anyone seeking a new dental clinic to consider this one as an option.
I LOVE the dentists at thick wood. I have such a hard time with the dentist in general and a few times have had emergency situations, they have never failed to make sure I was okay and always brought me in as soon as I called or texted ! They help me with so much in regards to saving my teeth and I recommend them to anyone looking for a new dentist!
A great experience every time. When it comes to routine cleanings or getting a cavity filled, every step of the way was painless, quick and easy. I’m always talked to with respect and treated very well. All staff are very professional and welcoming. Highly recommend
I really like they send reminders via email and text message when your appointment date and time is, your able to respond with a number. When you arrive in the parking lot you type here. When there ready for you to come in, they will message you to do so and wait in the waiting room. The receptionist is very out going and easy to approach with a friendly and warm personality. My appointment was on time. My cleaning was amazing and the hygienist was very thorough and friendly. Dr. Patel is outstanding with her mannerism, greats you with a smile, very gentle, always asks how are things and if I have any concerns. She checks everything out in my mouth very thoroughly. She even asked me about my Mom of an event that happen to her 2 years ago. She asks how my family is doing every time. She is very easy to talk to and extremely knowledgeable and patient!! I would highly recommend her to everyone!! My grandson is very comfortable and relaxed when he sees Dr. Patel. She speaks to him with simple words that he will understands. I no longer have to fight with him to go see the dentist for his checkups, cleanings. He actually now takes an interest in cleaning his own teeth. He gets excited now when he has no cavities. Now that’s a real plus for Grandma! If there was a 10 star I would give it to them hands down!! ????
The appointments are very easy to get in shorter time frame, especially when you are in pain. The clinic is really nice and staff is super friendly. I have all dental checkups, filling and a root canal with Dr. Patel. She is highly knowledgeable in her field, empathetic and a problem solver. Highly recommended!
The best dental office in the town Dr. Rita Patel is very kind and knowledgeable. I have been to 3 dentist with a bad experience before coming here & that is the best decision. Dr Patel is so loving with kids. My whole family comes here & extremely happy & satisfied. Even the dental assistants r always so friendly.
They made me feel comfortable and did a great job.
The staff are always so friendly and welcoming. They are great with kids as well!
I've been to many different dentists over the years. Dr. Rita is, in my opinion, the best. She is gentle and takes her time to explain everything to you as well as works with you to create a dental plan that work for you. If you are someone who makes every excuse to get out of going to the dentist because you don't like how invasive it feels, or you just don't like being pokes in the mouth by needles, Dr. Rita and her team you need to visit. Her all assistants are also amazing, thoughtful and professional. I highly recommend The Dentist@Thickwood.
The staff is great and the receptionists are always great at handling my insurance for direct billing. Thank you for your services
Went for an emergency appointment here and I was seen right away and had great service!
I broke my tooth while eating breakfast and within a couple hours they were able to book me in to help fix my tooth. They were kind efficient and made me feel comfortable. Dr. Patel is incredibly kind
Dr. Patel is awesome. I'm usually terrified of the dentist because everything there hurts- from the cold water and air, to being frozen, to not being frozen enough and feeling pain during the work. I usually require so much freezing that my jaw is sore for days from all the injections. Dr. Patel was able to freeze me without hurting me, use less freezing than normal to accomplish the work, and while she was fixing my cavities, addressed some discolouration and pitting I had on a couple of teeth that are part of my smile and that were ruining the whole thing. So now I look better, too! I would recommend Dr. Patel and The Dentists at Thickwood to anyone- and especially to someone who fears the dentist.
Great service. They always call to remind me when I'm due for a check up and cleaning. Dr. Patel is amazing. She is very gentle and patient and always ensures that you are comfortable. If you have a terrible fear of dentists and sensitive teeth like I do, I highly recommend her. I no longer dread dental appointments. Everyone at this office is so friendly and wonderful.
Lovely place! Everyone is so nice and make the experience comfortable. I have been going here for a while now and highly recommended.
A great dentist office with wonderful staff! My family and I have Been going here for years! You will be in great hands!
I had a crown pop off at 4 pm on a Friday. I called my dentist and they said they could get me in the following Thursday! I called The Dentist @ Thickwood and I was asked to come right in. I was fixed up in no time! Needless to say, I switched dentists. So thankful!
Great staff and very helpful
Dr Rita And her team are the best!
We love our dentist, Dr. Patel and all of the assistants and dental hygienists! With 4 children, one with braces and one about to get braces, we spend a lot of time here. The staff are all super friendly and accommodating. My children used to dread going to the dentist, now they look forward to it because the staff listens to their concerns and their comfort is a priority. I will always recommend Dentists at Thickwood. ????????
I recommend The dentist Thickwood Dr. Rita highly. She was very down-to-earth, friendly, and understanding. really nice and I felt comfortable when they done my root canal. She’s doing a great job and Dr Rita have done a great job too. It’s highly recommended. You were awesomeI am very grateful for that.
It’s a great place with great people who take care of you.
The Dentists at Thickwood always give us an awesome experience. My young son, husband and myself will only go here. It makes going to the dentist not so bad! Thank you Dentists at Thickwood :)
My two year old had a great first dentist experience with them. Would recommend.
The best experience, always good communication , the staff is always so helpful and great too talk too , the dentist is so caring and kind , always there for there patients, even text me on a Sunday too see if I was OK after having a tooth ache, would definitely recommend too everyone.
Great experience. Friendly and efficient service.
Great dentists and great service. Felt very comfortable the whole time I was there
Dr. Patel is a great dentist. She is kind and patient. The office is a nice environment and very clean. Highly recommend if you are searching for a dentist!
Dr. Patel is wonderful! I had my wisdom tooth taken out. They made me feel comfortable, and I was treated so well. She followed up the next morning to make sure I was doing good. Just small actions like that really mean alot. The environment is so inviting and reception was very friendly. Great service!!!
Great staff, managed to help with my dental care and hygeine
Friendly and knowledgeable. I used to hate going to the dentist but over the years I've been going here, I'm slowly not feeling that dread.
I had a great experience here , I had a root canal done and they were very gentle and accommodating to my dental anxiety. I even got a blanket during the procedure, will be using them from now on ☺️☺️
Dr Patel and the ladies that work there are all incredible…. Not only are they great with me but I have 3 small children that she has made them love to go to her… she is so personal le and gentle, I wouldn’t go anywhere else but here!
Quick to answer back to my appointment request and was able to fit me in on short notice. Will update after my appointment!
Very friendly and knowledgeable staff!!
Very friendly staff. I find they are very accommodating for all schedules.
The best dental office I’ve been to! Dr. Rita Patel is very kind and knowledgeable. The hygienists are also very diligent
Absolutely love the clinic. Dr Rita is amazing, very friendly with kids.My girls love to see Dr Rita.All the staff are very professional, skilled and friendly.
The dentists and staff are wonderful. This is a bright, positive environment and I look forward to my visits. I can't say that about most of my dentists from the past. Even a cleaning is enjoyable. I have recommended the Dentist of Thickwood to several people. Can't imagine going anywhere else now.
We love The Dentist at Thickwood. Staff are all so friendly and helpful there and amazing with kids! We are always kept up to date with when we need to come in and treated so well. I have recommended them to family and friends and highly recommend this dentist to anyone that is looking:):)
I would like to say excellent service and friendly staff.
Great Service, great treatment, cleaning was well done
Great place, everyone is always so friendly!
Me and my kids experienced were great, very nice and friendly staff.
Poor customer service...receptionists would never call you back and stick to their commitments. They will book you in for an appointment and then later on say that it was cancelled without any notice to the patient. No follow ups at all...I sometiems wonder what is doctor's criteria for hiring people at this location..?
I recently moved to town and after avoiding the dentist for years I made an appointment. So glad I did. I had a procedure that took several visits and each time my experience was calm and comfortable. Saved me so much stress and anxiety, thanks again!
I have been going to them for the entire time j have been in FMM. I have not ever considered another option Professional, attentive, and great care Paul K (Client Since 2012)
The front desk and doctor were great helped a lot . Have amazing experience every time I come in . Thanks so much for everything ????
Staff are very polite and respectful. Very accommodating to work schedules Thank you
Friendly and professional environment and treated my children like they were their own. Highly recommend for parents with kids.
Best dentists in Fort McMurray! Staff are very friendly and take time to explain what they’re doing and why. Never had to wait and am always in and out quickly. Highly recommend!
Dr Rita Patel and her outstanding team of professionals are always friendly and punctual during our appointments.
I have had a great experience with the Dentists at Thickwood. Dr. Barry is lovely and makes sure to take the time to explain your dental needs to you. I would recommend Dr. Barry to anyone needing a new dentist in town!
Pros: Amazingly friendly and helpful front staff, who actually let you know when your insurance is getting close to the end. Not a surprise bill. Great dental workers. They do their job with style and class. Amazing dentists. They do really good work, and they can listen and adapt to your needs. Not just let you talk and then do what they want to do. Comfy chairs and okay with me sleeping. Cons: Not open 24/7 No last call No drive thru All in all, amazing. Don’t go, because you folks fill up appointment times, making me wait. I’m not suggesting you go, just bragging about the service I get. But the drive thru would be nice.
Highly recommend. Very professional and on time.
Awesome dentist office! Dr. Patel is the best! Always there to help! All the staff are friendly and professional! Recently had an emergency and they took me in right away!
I am petrified of dentist and felt so relaxed and comfortable here. The staff is so friendly and answered all questions or concerns I had. I highly recommend The Dentist @ Thick wood.
Dr. Rita Patel and the staff are awesome. Appointments are easy to get in short time and the facility is very clean. Dr. Patel knows her job well and always give an honest advice. She is the only dentist in town who follows dental prices guideline for your insurance coverage. Highly recommended if you are looking for best in service and price.
Always call to remind us about the kids and ourselves. Always smiling when we are there. I hate dentists and have been going here for a few years now so that should say it all. They take good care of the whole family.
Best dentist and dental assistants I’ve had to deal with , wouldn’t go to any other dental office besides this one, Thickwood dental is the best !
Great place. Very fun and professional
My family and I have been seeing Dr. Patel for over 2 years now. Amazing service and treatment every time we go in for a visit. They are all very accommodating. From the ladies at the front to the ladies in the back office, we are treated like family by all and felt very welcomed and always at ease. Both my kids love going there, they've always felt comfortable. We couldn't recommend going there enough.
If you’re looking for a real Dentist ???? Dr Rita is the one ☝️ I’ll recommend for honest and real treatment, she’s competent and if she’s not confident will refer you to Edmonton, my highest respect. With COVID my appointment was canceled I tried several times to convince her to do my implant but she said it’s better if you do it in Edmonton with the specialist which if she wanted that’s $6G but she’s not out to get your money that’s why I gave her ⭐️⭐️⭐️⭐️⭐️
New patient, felt very welcomed and as though I was in well trained hands. Direct billing option is great, and payment plan for my invisalign is even better!
We’ve been going to the dentist at thickwood since 2013 and love the experience we have every single visit! They always go above and beyond to help us and always work with me to ensure all 3 of us are seen on in the same afternoon
The Dentist @ Thickwood have been my Dental office for more than 40 years! Before they were even called The Dentists @ Thickwood! Amazing staff & service, you couldn't pay me to go anywhere else! :)
Amazing service! Got me in for an emergency visit and all booked up for some major work well!! Staff was incredible and the level of comfort and professionalism was astounding. Although I will still need heavy sedation for the next couple visits, I feel amazing knowing that I am in good hands!
I love visiting the dentist at thickwood. I always feel very well taken care of, they remember detail about me and my family which I appreciate, it makes me feel like they care. I feel like going to the dentist isn’t a chore anymore…. It’s a good thing and always a good experience.
Dr Patel and my hygienist, Lynn are both awesome. I go every 3 months for “scaling” and it’s such a great benefit to my personal gum health. I would highly recommend their services.
Great Service
Staff are great service is very good would recommend them.
Dr. Patel and the staff are so wonderful!! My youngest had a bad experience prior to seeing Dr. Patel and now his check ups are a breeze. She goes above and beyond for her patients. I've never felt so comfortable and more welcome in any dental office! We will never go anywhere else.
Dr. Patel and her staff have been great. I like it I don't have to travel to Edmonton for a great dentist and for orthodontic concerns. I was told from a previous dentist I would have to get bridge work down first before I can start my orthodontic treatments but I seen Dr.Patel for a consult and I ended up not needing to have bridgework done. I have sensitive teeth issues so the hygienists are also great when it comes to teeth cleaning and being gentle. Very caring staff. Need a great dentist and friendly staff, I highly recommend the Dentists @ Thickwood.
Able to get appointments easily. Great service and staff
Dr Patel and her staff put their patients first. No long wait times to get in to see her. Always treated very kindly. Our whole family has been going here for years.
Great place
The best staff. As a person who doesn't like going to the dentist, the staff at The dentists made my appointments amazing and made sure I was comfortable. Dr Patel is turly an amazing dentist
Friendly staff with always a smile, a kind word and gentle when having work done. Always checking to make sure we are comfortable throughout the process.
As much as taking care of our dental health, the staff are kind and amazing, very professional. Dr. Patel with her assistant are superb. Thank you for excellent service. Much appreciated with a proof, my son on his tooth cleaned, extraction and refferal for a new braces, HE looks more handsome and for me with my new Ms. Universe denture look, beautiful:)
It was ok. "Making a sale" a little too important to the dentists
Highly recommend Dr Rita Patel and all staff members. love this place
Great dental office! Staff are very friendly and do their utmost to make you feel comfortable!
Best Dentist clinic in town, very kind and professional . Been with them for years never had any issues
My family has been going to The Dentist at Thickwood for a few years now and we love it! Dr Patel is so caring and doesn’t proceed without asking “are u ok” many times throughout the procedure. It’s evident her patients comfort is very important to her. She also has followed up via text to make sure we are doing ok afterwards. She will do her best to fit you in, even tho her schedule is so busy, and have stayed late to accommodate her patients. The other ladies on staff are super friendly as well and together, they make “going to the dentist” seem not so bad after all! They definitely get 5 stars from me!
As my Edmonton dentist is not in his office on my days off,I choose to have the work I needed done @ The Dentist @ Thickwood! I was able to get in very quickly I would recommend this facility to my friends, Thanks so much
Excellent service and communication from the time of booking my appointments with the receptionists to the dental hygienist and dentist completing the work. All staff are professional and courteous. Appointments are on time. Cleanliness is at a very high standard. This dentist office also completes a dental claim pre-estimate with my insurance provider prior to conducting procedures which explains the amount paid by the plan and my out of pocket expenses. I fully recommend the Dentists at Thickwood!
Superior dental treatment, exquisite atmosphere & friendly staff . I highly recommend to all that need TLC for there teeth, and smile! I really appreciate and thank the staff and dentists that did there best to accommodate me to the fullest . ????
Clean dentist office, professional, easy to deal with when come to insurance and benefits, makes you feel like you are well taking care of, they were having some issues in the past with a continuous rotation of doctor but it seems now that is more stable, been for a while with doctor Patel and she is very nice, helpful, professional and easy to deal with.
Always great with my daughter. Friendly staff & easy to get appointments!
Great team and service! Recommend!
I have had nothing but negative experiences going to dentists my entire life but after seeing an advertisement for The Dentists, I felt like giving them a try. I have never left a dentists office with a big smile on my face nor feeling happy and uplifted but somehow, The Dentists managed to do just that. The staff is genuinely caring and friendly and they make you feel welcome. The hygienist was exceptional and thorough and very knowledgeable. She made me feel comfortable and talked me through the entire proceedings, explaining every step as we moved along. The dentist was also very friendly, non judgmental and knowledgeable. They didn't make me feel like I was sitting in a car dealership trying to sell me the most expensive car in the lot which I really appreciated but gave me clear and concise information. I would recommend this dental clinic to anyone in a heartbeat!
Excellent and knowledgeable service. Nice, helpful and accommodating staff... Will recommend hands down.
Friendly staff, knowledgeable and quick.
This has been my dental office for years, my experience with them has never been anything but exceptional!! Appointments are made in urgency if required, which is so accommodating. Dr. Patel and the staff are super friendly and amazing with explaining and answering any and all questions. Dr. Patel is great with my kids, always so caring and helpful. She is highly knowledgeable and is always there for you. I highly recommended!! ⭐️⭐️⭐️⭐️⭐️
The staff, Drs. are all very friendly, professional and they really know what they are doing. Appointments are very easy to get. When you are in for your appointments, you get treated as soon as you get there. They refer if your case needs it. I highly recommend them.
UPDATE: November 26, 2021 Dr Patel is the most patient, thoughtful dentist. Dr Patel and her staff are the best, caring, thoughtful and always have a smile when you walk in. They are acommidating, and make you feel at ease. During my recent dental implant Dr. Patel made accommodation for me. She made sure I was doing ok and not in too much pain. Thank you Dr. Patel you are one of a kind and I don't say this lightly. They are very through also you don't feel pressured .... excellent staff. I would recommend The Dentists @Thickwood. Dr Patel was so good with my granddaughter she made feel comfortable ❤️
There's always something powerful to be said about bedside manner so to speak. Dr. Patel and her staff are dedicating the utmost professional services and care to each and every patient. Dr. Patel is always so friendly and aware of the patient's sensitivities. The atmosphere is wonderfully comfortable. It's a treat to go there even though it's a dental appointment.
Great service. I hate the dentist but dentist at thickwood make the experience positive every time.
My kids and I are very happy and comfortable with them we have been customer more than 6 years and we’re so satisfied with all their service .
They got me in fast without much notice. And they did a great job with everything.
Having great dread of the dentist - and a lot of years passing - I couldn’t have done it without the patience and kindness of the dental hygienist and dentist. Will try not to take so long so see you all again. Thank you for your compassion and going with my pace!
The best dentist by far to go to in town. That's the whole tooth and nothing but the tooth :-)
Great experience at The Dentists @ Thickwood. They go above and beyond for their clients. Always very accommodating.
Dr.Patel is the kindest Dentist I have had. I never feel pressured, Dr.Patel always gives me options for treatments. Thank you Dr.Patel for being my dentist for last 7 years...