Reviews of Vic West Dentistry (Dentist)

Ella Moffatt

Dr. Tranter and his team of hard working, dedicated and caring professionals have looked after my teeth for the past 5+ years. This dental clinic is the best I have ever found for the complex dental work that I have required. I trust them. Everyone, from the receptionists to the hygienists, to the assistants, and of course, Dr. Tranter himself, are superb at what they do. They are top notch and I highly recommend them to anyone who needs implants. I recently had a root canal done for a top wisdom tooth, which I’m happy to say, went very smoothly. Mission Save Tooth accomplished! My smile has never felt better. Thank you!

Wolfgang Scheuer

Great professional staff and I highly recommend this Dentistry clinic!!

E And g

Dr. Tranter is an excellent dentist, especially with children who are anxious. He always makes my son feel safe and at home.

Drew Kilback

Fast, efficient, caring dental service.

Gennifer Isles

I have been a patient here since they opened. Always look forward to going to "the dentist".

Review

Awesome office!I'm not a huge fan of most dentists, but the entire staff were incredible. they volunteered their time to help their community by offering free dental today and they were absolutely amazing!! thank you :)

Genevieve Deschamps

Always greeted like I am part of the family. They are professional and explain what they do when asked. They are very good with my son. I highly recommend it.

jay Willis

Christie did a great job of cleaning and was very knowledgeable, and answered all my questions thoroughly; very personable as well.

Clare de Lune

The people and service at Vic West Dentistry are fantastic. The dentist, hygienists, and reception staff are all very lovely and professional. While in the dentist's chair, the dentist/hygienists do very well at explaining every procedure and action their taking throughout the procedure. I like this as I always no exactly whats going on and what to expect while under their care. Another thing that's great is the number of reminder e-mails they send before your upcoming appointment; these are great, both as a date reminder and reminding you of the window in which you can reschedule/cancel if need be without any penalty. All in all, 5-star dentistry practice in my opinion!!

Mike Corcoran

This is a fantastic dental practice, all the staff are pros at what they do and create a welcoming atmosphere. I would recommend them to anyone in Victoria!

LS

Excellent dental office! Warm courteous receptionist, very organized staff. Dentist prompt, no wait time. I had three fillings done and the whole experience was pleasant. - really! I was very impressed with how skilled the dentist and hygienist were and how efficiently they worked. I feel very fortunate to have found such a wonderful dental team!

Scott mercer

Very good

Micheline Samson

They are doing a great work every time I go there. They are very welcoming.

Verna White

Staff are great. Very friendly! Always a relaxed atmosphere. Thanks to Bruce’s great care and expertise, I am no longer stressed when I have a dental appointment.

Jordan Aasen

Great place. Both dentists are excellent. Dr Trantor has done wonders for my teeth.

McKenzie (Kenzibir)

Friendly staff, nice space. No complaints!

Jouelle Brick

Friendly staff, reasonable rates, easy to book. My only reason for 4 stars instead of 5 is limited hours outside school hours.

TW Twohundred

5-star rating! I've been going to this office for at least 10 years. I find the staff are always very pleasant and professional. They volunteer a lot of information about my dental health, and are very good at answering any questions I have. So much better than some other dentists I've visited in the past. I've recommended this office to friends and will continue to do so. - Feb 2020

Ashleigh Ward-Axworthy

Very accommodating for my family's needs. Very friendly staff, little wait time, and up-to-date technology. Great overall experience for someone who dreads the dentist.

Tim Davis

So impressed with their kindness and care for the human being - not just the human's teeth!

Rick Donnelly

Friendly staff. Professional service which is the reason i will continue using Vic west There are many dentists But when you find professional and quality and friendly atmosphere that makes you feel comfortable that’s what makes the difference for me

Endless Journey

The facility was bright and clean. The staff said a few friendly things and got down to business. I had a positive experience overall.

Beth Bates

Quick in and out. No unexpected charges and a free toothbrush and dental floss.

J D

Honest dentist. I went here after having a negative experience with a dentist in James Bay. Happy I made the switch.

bailey marki

very little waiting and service was performed expeditiously. pleasant assistant and dentist .

Bruce Anderson

I hate gong to the dentist, however going to this dentistry they are all nice and provide amazing service.

Fabio De Leo

As always, my visit to the clinic was very good. Emily was super gentle and efficient with the clean up and Dr. Kotelko very thorough with the regular check-up. Very happy to be coming to the clinic for almost 6 years now.

Mike Winder

Many years of great dental care. Very professional and amazingly talented dentists. Highly recommend.

Tanya Threlfall

The staff are friendly knowledgable and accommodating. They took all the necessary Covid precautions as well - I would highly recommend. Six Stars ~Thank you for the wonderful service and assistance Vic West Dentistry :)

Jessie Crevatin

Vic West Dentistry is so very accommodating. I work Mon-Fri out of town and they schedule appointments later in the evenings so that I am able to not take a day off of work. Recently, one of the front counter staff, who is lovely by the way, stayed late after hours. She willingly offered and I was able to pick up some retainers after having invisiline. So sweet. The staff are incredibly friendly and so helpful. Highly recommended!

Tanya

Always friendly and helpful at this office, Dr. Tranter and his team were able to get me in quickly when I had a dental emergency. They continued to be helpful in answering some questions I had after my treatment. I was able to come in again and be treated quickly to resolve my issue, free of charge. I would not hesitate to recommend Vic West Dentistry to my friends and family.

Bill Smithwick

Stellar team and service. Rare that medical offices get a great review from me, but you can see everyone who works here is happy to be there and they have been working there for years (another good sign)... Happy to be a new customer here, and Im sure you will be too!

Shay Hinskens

I've had nothing but great experiences here. Everyone is super nice and cheerful: desk staff, hygienists, and my dentist Dr. Tranter. I love how they explain what they're doing while they work on your teeth - hugely helps me. Highly recommend!

Sonya Rhodes

Awesome dental experience...

Nick Fursman

Great dentist and staff. Nothing but good to say.

Athena H. Razis

Honestly a great dental clinic! Everyone of the staff members from the receptionists, to the hygienists to the actual dentist himself have been very kind and knowledgeable. I really got the sense that they cared about their patients and wanted to help. I would highly recommend Vic West Dentistry to anyone looking for a dentist in the Victoria area. I'm very thankful that I chose this dental office after years of trying to find one I like.

Kyle Robinson

So many good things to say where do l start. The office and team are super professional. In my case I had infected tooth and was in pain for a couple of days. After one call the office moved around a few appointments to fit me to see the surgeon the same day! Really helped me get out of a deep whole as l was travelling the next day. Highly recommended. Plus comfortable waiting room chairs and good music!

Ella

Dr. Tranter and his team of hard working, dedicated and caring professionals have looked after my teeth for the past 5+ years. This dental clinic is the best I have ever found for the complex dental work that I have required. I trust them. Everyone, from the receptionists to the hygienists, to the assistants, and of course, Dr. Tranter himself, are superb at what they do. They are top notch and I highly recommend them to anyone who needs implants. I recently had a root canal done for a top wisdom tooth, which I’m happy to say, went very smoothly. Mission Save Tooth accomplished! My smile has never felt better. Thank you!

Phil Caouette

I can't tell everyone enough how amazing everyone is at Vic West Dentistry! Thorough, friendly and a great space. The reminder service is really great as well.

Roderick MacKenzie

I have been a patient of this Dental Clinic since the Fall of 2017. Being a "mature" male I can categorically endorse these Professionals as the best I've ever experienced in 70 plus years. Rod MacKenzie, Victoria, B.C.

Derek & Joanne Pinto

Quality care. The staff are friendly, helpful and forgiving - they allow you the time and space to make decisions and try to help you to work out financing the work they do on your teeth. I have been a patient of Dr. Bruce Tranter and the dental hygienists for just over a year. I have found them to be good listeners and to provide good advice and to do good work on my teeth. The only reason I am giving 4 stars and not 5 is because the Clinic tacks on amounts over and above what my insurance is willing to cover - every visit. Having said this, I don't know how common this practice is in Victoria. Perhaps it is because of the higher cost of living here? Maybe dentists in Victoria need to charge more in order to have the same standard of living as other dentists across the province..?

Lovern Sherron

My dentist for 20+ years. Stellar skills. Dr. Tranter even does crowns! Highly recommend Dr. Tranter.

Kevin Transchel

By far the best place and amazing staff! You can tell that everybody there wants nothing but best for their patients.

RJ Fraser

Avoid Vic West Dentistry at all costs. They price themselves 5-10% above their competition and will try to make you book multiple appointments (without telling you before) for something that should only be one. There seems to be a new set of receptionists and dentists there every time I’ve gone in which is telling and the assistants are awkward and in the past rude. Save yourself the shock of a exam bill price gouge and go literally anywhere else.

Tamanna Ferdous

Very friendly and gentle dentist. Friendly and efficiently organised office.no wait time. Very friendly staff.highly recommended.

david jacox

The team at Vic West makes aa trip to the dentist like a trip to the spa. Painless, super-competent and collaborative. They discuss options, arrange convenient schedules and put a smile on everything. I can't wait for my next cavity!

Jrs Jrs

Just a cleaning but she’s great and thorough

Susan Czypyha

I had a small chip in my front tooth filled...quick, easy, pain free. Staff are always friendly. Merry Christmas!

Carla Dempsey

Efficient. Friendly. Very professional

Gail Devlin

The girl who did cleaning was great. Very disappointed to be told I can't book anymore appointments for cleanings with out going through a procedure I don't need or want as I am very fearful of dentists and after having 5 appointments at this office I am not considered a patient and can not book my next cleaning appointment. Leaving me going somewhere else

robin lindorff

I had a difficult molar extraction completed yesterday by Vic West Dentistry . The level of professionalism and care was really great . The calm work enviroment and the doctors comunication was reassuring . The swelling and discomfort so far is very minimal . I feel lucky to have such great dental care . Thank you Dr. Tranter and team Rob Lindorff

Anna Bowness-Park

I have been going to Vic West Dentistry for several years now. Dr Tranter is an excellent dentist - professional, caring and very gentle. I definitely recommend him and the staff. .

Dennis Hartwick

Happy with the dental care I've received here and was wisely recommended by the dentist to have a skin spot looked at. Sure glad i took his advice as it turned out to be early skin cancer and has since been removed. Definitely recommend????

Ben Carswell

Did a very good job with my filling and are friendly and helpful. They have very flexible hours but are also very busy.

Katharine Bartlett

I cannot say enough good things about Dr Trantor and all team members I have come into contact with at Vic West dentistry over the years. Dr.Trantor and Natalie are an amazing team who consistently demonstrate competence, attention to detail, kindness, and empathy. They have responded to my dental challenges with professionalism and compassion. Crystal and front desk staff are always welcoming, calm, organized and knowledgeable . Best ever dental practice!!

Barb Anderson

I dread going to the dentist. I am very fearful but everytime I go Dr. Tranter and his staff always put me at ease. Highly reccomend Vic West Dentistry if your a nervous patient like me.

Linda Campbell

I definitely left with a smile. Been three years since I've been to the dentist so first time seeing Dr. Erin Kotelko I found her great very personable and good with clients and patients. She is very professional and what she did and I was impressed. Would recommend her to anybody.

Janet Hebbert

Excellent, professional services and friendly staff. Emily is the best hygienist I've ever experienced. Thank you!

Doug and Sandy Kostashuk

I have been a patient of Vic West Dentistry over 4 years. My needs have always been attended to by very friendly and professional staff. I always receive needed information and any additional questions are answered promptly. I highly recommend them.

Trudy Soucy

This is an awesome place! I would recommend Vic West Dentistry for all people looking for friendly and knowledgeable staff!

Shelly Bear

From day one, I wasn't comfortable there. A dentist assistant I know told me that's one of the red flag and go elsewhere. I still stayed, I didn't get much respect from the dentist who has repeatedly being rude to me. After my crown was placed, I've been having issues and he kept pushing me to get mouth guard, my bite has been off since the placement of the crown. Long story short, one red flag was the fact he worked on my teeth before cleaning. Be sure to get cleaning done before you get work done. I do plan to transfer to another dental place, currently searching for one and hope I find the right one, because my tooth with the crown is currently aching and sadly I'm not comfortable to call for them to fix the issue because I don't need any negative behavior from the dentist. I'm glad everyone else got good experience but I experience a bad one which is fine. Everyone will always have different experiences. Dental hygienist was the best experience I have, I'd definitely will continue to go for cleaning.

Justin Jodoin

I've been coming to Vic West Dentistry for almost 16 years and have never been disappointed. Great service by great people. ????

Lea Cyr

Dr. Bruce is an excellent dentist and the staff is great!

Janet Lichty

Excellent! Welcoming, warm and comfortable environment with highly skilled professionals. Excellent dentistry work in all areas, and great follow up. Kind, caring, and personable people. Highly recommend!

Kristina Rose

Unprofessional , not understanding of someone on disability& Trying to drug me to better my anxiety

Sarah Otoupal

I’ve been going to Vic West Dentistry for almost 10 years now. The receptionists, hygienists and dentists have always been lovely, efficient and excellent at their jobs. And they are great with my young son. He actually LOVES to go to the dentist!

Zsuzsa Toth

Staff are very helpful, informative, respectful, easy to get along with. Procedures are explained in full prior to and during the work being done, patient comfort is paramount. One always has opportunity to ask questions - have not had a bad experience yet

Heather Qian

I sent an email requiring a teeth cleaning service and office assistant responded very quickly and also fit me into the schedule on the same day. Office environment is awesome and direct bill services is really convenient. Dentist and hygienist were able to answer all my questions and provide me with a follow up treatment plan. I am happy that I made a good choice to go there having my service done.

wayne mcintyre

Staff are always friendly

Ange Matty

Erin and her team are always so good with my son. Highly recommend.

quirkyblonde

I have taken my business to another practice and wouldn’t recommend Vic West Dentistry to anyone. While the dentist himself seemed good, I can’t say that about the office staff. The 1st problem was that they charged me $200 for ‘sedation’. That’s $200 for writing a prescription for Ativan and sticking a heart monitor on my thumb. I was not impressed. I was also on the mainland for a couple of months and wanted to pay by debit, so they had to wait for their $228. Upon my return, I settled up and apologized for the delay. After that I was informed by office staff that it was MY job to contact Canada Life to determine my coverage for each and every procedure. Of course they didn’t give me an itemized list of the work, so I’m not sure how they expected me to do that. Nevertheless, if I didn’t have a response from Canada Life by the time of the appointment (4 days away), I would need to give them a deposit of $650. At that point I pulled the plug. It was clear that they didn’t want my business. When I called around to other dental clinics, they expressed surprise. Despite what Vic West claims, charging $200 for writing a prescription is NOT common practice and many dentists do it for free. On top of that, they ALL (including Vic West) have EFT systems directly linked to all the major insurance companies, so there’s no need for the client to worry about getting estimates themselves. My new practice was able to connect with Canada Life while we were on the phone and tell me exactly what was covered. I think the office staff simply wanted to be rid of me. It worked and I can’t thank them enough. I’m now with a great dentist who doesn’t overcharge and the staff are more interested in providing service than playing stupid games.

Andy J

A great dentist office. Friendly, informative, and professional. The dentists are very skilled and knowledgeable and personable. Highly recommended for all your dental needs.

Pearl Fallen

No wait time, efficient and courteous staff. I would recommend.

Anna A

Thank you very much for taking care of my dad today. He needed an emergency tooth extraction and everyone was so caring. He was given a quick appointment and was taken care of in 1 appointment. THANK YOU Dr. Gerasimov and Shanon.

mark anthony

Great experience they go over and beyond my other dental offices ,I had a time restraint for work and they made it happen. Thanks Dr Bruce

Lee Richardson

Friendly, professional staff & dentists.

Ken Delichte

Excellent assessment and recommendations/suggestions by Dr. Trantor. Efficient, pleasant, and helpful Dr. assistant and front desk staff.

Anfo

Dr. Tranter and his staff have overcome my lifetime aversion and dread of dentists. I have been treated with compassion and respect. Thank you.

Garey

Great dental team!

Susan Davis

A huge thank-you to Dr. Kotelko and the whole team at Vic West Dentistry. We approached them with a family in need, and they have shown kindness and generosity above and beyond what anyone would expect in a business today. When they say, "Not only do we care about your dental health, we care about you!" they aren't exaggerating. Definitely dentistry with a difference. Thank-you!

Dolores Kimak

They went above and beyond taking care. of my dental needs in an emergency. Thank you so much.

Jeremy Mills

So far so good!! It was just a consultation regarding a solid dental plan. What was really heart warming was watching one of the hygienist teach a little girl and her mother some proper brushing techniques in the waiting room. I have been to many dental places and had many bad experiences over the course of my life. But I will say that my first visit here was informative and I felt very comfortable in the setting Vic west has established. Actually looking forward to my next appointment and starting what I hope is a plan to fix my teeth so I can have a healthy mouth well into old age.

Ross Todd (Rossifer)

The Hygenist I had today, Danni, did a fantastic job. I was snoring more than I was screaming. ???? Thanks for doing a great job.

Sean Fedrigo

Very professional and accommodating. Definitely reccomend to everyone.

Dave Isles

Very friendly. Makes dental visits not so intimidating.

kistey tobiassen

You guys are all amazing!!!! I feel so at ease and understood whenever I come for an sppointment. Will never go to another dental practice again....you guys are stuck with me.

Lydia Hodder

Great service as always

Evelyn Ranger

I have been a patient since moving to Victoria in 2001. Dr. Tranter, his staff and his high quality equipment have kept me coming back to him for all these years. I have recommended his practice to many friends and acquaintances.

Adrienne Deneault

Friendly staff and professional treatment is always excellent! We’ve been coming here for many years and always happy with our care.