We have all the opinions of people like you who consumed the products and services of Kingsway Dental Centre (Dentist) in Edmonton territory (Canada).
Currently the business gets a rating of 4.5 stars over 5 and that score was based on 127 reviews.
As you can see it has an average rating is basically the best one, and it is founded on a large number of opinions, so we can say that the rating is quite accurate. If there are many people who bothered to give their score when they are satisfied with the business, is that it works.
As you know, we do not usually bother to place opinions when these are positive and we usually do it only if we've had a problem or incidence...
This Dentist is included in the category of Dentist.
Wonderful staff, I'm scared of dentists and they make me feel very comfortable
Easy to get to in kingsway mall. They have you fill out a covid compliance paper. The front was able to explain to me what is covered in my dentist. Very friendly and informative.
Always quick to get in & straight to work with direct billing available. Get a reminder of upcoming visits up to the day before by text so need to worry about forgetting about an upcoming appointment. Major procedures done with little to no pain which is surprisingly great
The staff are very friendly and accommodating. I have a fear of dentists and they make feel very comfortable . The dentist is very friendly and is always asking if I am ok , knowing that I have a fear . Very great people. 5 ⭐️ ⭐️⭐️⭐️⭐️
Thank you to this Dental office and to Dr. Al-Qishawi for seeing my mom for her dental emergency during Covid-19, when all the other dental offices were closed and/or not taking new patients during the pandemic! Such a great relief to know there are places that will take emergencies in times of need! Thank you so much! The quality care and service that my mom received was beyond expectation! Thank you for your kindness! I would gladly recommend your office to family, friends and those reading this review!
Awesome Dental Office. Staff are very friendly and responsive to your needs. The dentist is very detailed and he works quickly. Don’t believe me- see for yourself.
amazing people and dentists this office should be voted the" best dental office in the city" .they are so caring and professional , and the new dentist explained everything to me ,again , using his camera , I have been going to this office for 2 years now , and will continue to see the new owner as my dentist.it seems the whole team is new and amazing in all ways Keep it up KINGSWAY dental group I always will love the place , highly recommended , especially Dr iyad
as for David Tsia comment, there is 6 thumbs up from people who obviously concur with Him....unethical service is the kindest way to put My experience.I wont even get into it.
Thank you for getting me in short notice ! :) really nice place and super friendly and help full staff. Great dentist!
The most professional dentist I’ve met. They really do care about getting you fixed up.
10/10, amazing staff and doctors, 100% would recommend no hesitation. Have been seeing Dr. Iyad for years now and wouldn't go anywhere else.
Good Environment and friendly staff
I would have put a 5 star but the wait time for my daughter's check up was very long due to a issue with a previous patient who had issue with freezing tied up the dentist. The clinic needs to book less patients to avoid delays.
I have always had a fear of dentists from a bad experience as a child, but kingsway dental centre is amazing and it helps when you have a busy schedule as they are open 7 days a week with amazing hours! The new dentist is so kind and walks you through the procedures and makes you feel super comfortable! Definitely recommend!!
Front staff is great and very welcoming. Cleaning was very thorough and didn’t hurt one bit which was great cause I’ve had horrible experiences at other dentist offices. I highly recommend going here if your in need of a dentist.
Great place and very friendly
Good service!! it’s my 2nd visit here and they answered all my questions and I am so satisfied that I selected them for my dental exam and treatments.
Fast and friendly
Very nice staff. Procedure was quick and I was kept informed about everything at all times. Highly recommended!
The staff are great qnd very friendly with children. Had a great visit!
Very accommodating. Fast and friendly help. They staff make sure your needs are met. Very professional.
We were advised to go see Dr. Al-Qishawi at this office, and his level of skills and knowledge is above and beyond! He is very humble and dawn to earth with the patients. He’s also very thorough explaining every detail of the treatment and reassuring. The staff, as well, are very friendly and it looks like everyone is enjoying and loving their job. It takes a team like that to make your dental visit exceptional and pleasant. For sure coming back to this location every time we need a dental appointment!
This is the best Dental Centre I've ever expienced.it all started with an emergency surgery on a couple of teeth, which I've never been fond of dentists but this place changed my whole outlook on coming to get my teeth done they are all amazingly friendly and sympathetic to your needs but after the freezing wore off there was absolutely no pain I didn't need any pain meds what so ever after the surgery and that's what prompt me to get all my teeth pulled without hesitation to get dentures....so to all people who are wondering where to go I highly recommend this place....thanks to the staff and dentists for making my visits enjoyable... Kind regards, Leslie Ward
There good with what they do and there service the staff are very friendly and understanding when you say it hurts or need it fixed they don’t hesitate to fix what it is and they always ask if your ok and they make you feel right at home here
Got my root canal done here, they did an exception job. Very pleased with the turn out. They also have done my teeth cleanings. Would highly recommend. The staff is very friendly& the dentist doctor is very professional.
Very professional and extremely competent dentist. Everyone at Kingsway Dental is professional, friendly, and helpful. Luv the cultural diversity too. Can't wait to see this business expand into its new additional mall space. With appreciation from a long time patient. ????????????
All around professional and compassionate with their dental care. Friendly staff and a great finance team to help you get the urgent care you need without having to worry about a 100% up front payment.
Had the best experience yesterday getting my teeth cleaned. I normally have to go in 2 appointments as I find the process excruciating but my dental assistant was so gentle and so sweet. It was a great experience for someone who does not enjoy this. Great service at this office by all staff. They truly care about ensuring their customers are comfortable and staff go above and beyond!!!
This place should not exist they will mess up your teeth and do a disappointing job when filling in your teeth and the after treatment. I would not recommend being here nor should anyone for that matter. save your money and time and go elsewhere. If your new get out of using this company as fast as you can. They are a waste of time
This review is from Donald White: Friendly staff, Doctors are caring and understanding, and I always come out with a smile ????
They rock Here!! Always kind and have done so much to fix my teeth and gums. Truly recommend them
I was disappointed to find Dr Haymour had left, but I very quickly learned that Dr Al-Qishawi is also a top notch dentist, he is highly skilled and does excellent work. I have already recommended him to people I know because a level of trust was established after only a couple of quick visits, simply because he is very good; he also saw me on a Sunday morning mid-COVID crisis with no quibbles at all. 10/10; no hesitation to recommend, superior service and friendly staff :)
Amazing staff, knowledgeable and super friendly. The Doctor is fast, and always willing to help. As long as I'm in this city I will keep going to them.
Very nice assistance. Didn't take long to book an appointment. :)
The People are nice and it used to be my goto place but i may find a new Dentist as my last visit from about 11:00 - 11:25 was billed two units of scaling and 1 unit of polishing which according to Manulife is 45 minutes of labor which just don't add up. It also took two trips for the one yearly cleaning and checkup.
Quite a while back I went into Kingsway dental with a chipped front tooth, broken all the way to the gum line. I had no money, and no coverage. They had me come for two back to back visits, complete with a root canal, post, and white filling to match my other teeth. Nervously I asked for how much? They only charged me $25. Thanks guys, the filling is still there over 15 years later.
Very friendly, easy access, nice dentist. Sometimes slow, but always considerate.
Kind and caring staff. My cleaning was pleasant and my sons first visit was a great experience for him.
Had a great first appointment! Staff and doctor were friendly and very accommodating with my emergency appointment.
The team at this dental office are awesome! They made sure I felt comfortable during my first initial visit and cleaning. I loved that they take a ton of photos and their hours work great for my retail schedule.
Dr. Alqishawi is an extremely knowledgeable and skilled dentist who genuinely cares about his patient. He is warm, caring and go’s above & beyond, in particular with his patients comfort. This is also reflected in his team. I am confident in recommending Dr. Alqishawi to anyone looking for a family dentist.
Always on time and very efficient. The staff is very friendly and they will check even the most obscure insurance plans.
The staff and the work was Excellent,,,, Totally professional,,
I went in for a consultation as it's been a while since I’ve been to the dentist, and I know I need some work done. Whichever dentist saw me was rude, and ignored pretty much everything I said, and then proceeded to dig around and poke and pick at my one bad tooth (again, that I was very aware of), and as a result, my mouth has been in constant pain since. Prior to him digging around in my mouth, I had no pain at all. Regular pain killers aren’t helping, so this is likely going to be a trip to the doctor and prescription pain meds, so thanks for that. Furthermore, I’ve been a patient at this clinic for 10+ years, and apparently there was no file or record of me ever having been. In fact, I was asked if I was a patient by reception upon booking and again when I arrived, by the dental assistant when I was finally taken back and again by the dentist himself. My missing file baffles me. I used to see Dr. Haymour and he was the best dentist I have ever been to. Maybe the dentist I saw was just a dud and the others there are good, but I’m hesitant to refer anyone to this practice.
Not a patient here would never go here. I work in the dental field and if I spoke to people the way the receptionist spoke to me I would not have a job.
I wouldn't trust them if they cant write the address properly on their website nor on google ! They say it is right ! It is partially my fault as I knew they were on the mall . The receptionist was and rude said it is my fault so I did not go after wandering an hour in the middle of nowhere !!
Always a great visit. Staff are knowledgeable and friendly. Best Dentist I’ve had to date! Highly recommend to all.
I rarely have anything good to say about a dental visit but my visit to Kingsway Dental was the best time Iv ever had at the dentist. The front staff were super helpful and professional and the Dentist had a very delicate touch! I would reccomnd them to anyone who asked.
Very good dental clinic that feels really clean. Very great service as well
Great office, convenient location, staff are very welcoming. Looking forward to my next visit.
Absolutely amazing. I had a broken molar and they got me in right away. They are upfront, honest, and very thorough with the extraction. I will be coming back and bringing my family now. Thank you very very much for your wonderful work and safe atmosphere. Your all amazing!!!!
I miss Dr. Haymore. The staff are friendly. I did not like the denist. He showed so many things wrong by using the tv. I got the feelińg he is trying to make money.
July 18 2020, I had the worst experience ever and wish to speak to someone about this.
Overall a very good experience while getting my teeth cleaned and checked up, the only issue I have would be how unwelcoming the front desk made me feel, overall the dentist are very very skilled.
Wonderful and professional staff that treat you awesome!
A painless root canal - I can't believe it. I'd never had a root canal before this, but I'd heard horror stories of extreme pain during the process. So I was pretty much terrified when the hygienist suggested I might need a root canal and the dentist confirmed it... It started as an emergency appt on a Friday evening. I'd never been to Kingsway Dental Centre before, but I googled something like "emergency dentist edmonton" when half my tooth just popped off while I was flossing (scary!!), and I called the first one that looked trustworthy. They got me in for an appt 30 mins later. Once there, I was told I'd need a root canal. I thought I'd have to spend the next few days stressing out and in pain while they scheduled me in - but they said they could do it that night. No need to go home and stress with anticipation. I told the dentist I was very nervous - I'd had problems with freezing not taking, with a previous dentist, and feeling *everything* when the drill ticked a nerve ----- a pain you just don't forget. He didn't make me feel weird. (Other dentists have kinduv rolled their eyes at this story.) He froze half of my mouth *so well* that I didn't feel a thing. I was nervous because, of course, you can still hear the drill and I was sure, any second, that drill would tick the nerve. The drilling was done so fast - and I had no reason to be nervous. I didn't feel a thing. <-- this is a marvel to me He quickly moved through the rest of the root canal process. It was an hour in that chair, but it honestly didn't feel like it. And the whole time, they would take x-rays to see how things were looking... and then *show me* the X-rays on the TV so I actually felt like I had a clue what was going on. Took away the mystery of all this tooth-fixing stuff. A week later (yesterday), I went back in to have my temp filling replaced with a permanent one. Again, I was nervous that the no-pain thing last time was just a fluke. But once again - zero pain. And my filling feels honestly better than other fillings. Sometimes it takes some getting used to, to have bits of the filling sort of wear down and erode to fit your bite over time. But I was chewing pizza crust on the filling last night - and nadda. It's great. Honestly, when I first arrived at this dentist's office a week ago for that emergency appt, I wasn't sure I'd made the right call. It doesn't look like a fancy dentist's office. It's not pristine and shiny, like the ones you see that are supposedly "dental spas." But please see past that. My experience here is the only one I've ever had at a dentist's where I actually felt really, really good the whole time. This place should not be a secret.
Words can’t describe the service I received with my First visit at Kingsway Dental Centre. I was in the worst pain in my life due to a filling that was done by another dentist two months ago which ended up becoming severely infected. Thanks to Dr Al-Qishawi I'm free of any pain after a root canal procedure. Very Nice and professional staff. Emily was very kind and knowledgeable of the services offered. Would definitely recommend to all friends and family members. Thank you for all that you do. God Bless
I really recomend Kingsway dental centre , I was there last week because of a tooth I broke and the awesome dentist fixed it for me on the same day I was so amazed with his job and I was so happy that he was available at the evening I love the staff there everyone is helpfull and kind
I hate the dentist. For multiple reasons. So when my tooth chipped and I knew I would have to get it fixed. I was anxious and not at all excited. I found the dental center online and did some research before trusting any other dentist near me. Dental center had the best reviews, and I can see why. The staff are wonderful. But most of all, the dentist is lovely and explains everything. Which I needed in order to calm down. I loved my experience so much, I recommended my friend who also hates the dentist. And she had a very similar experience to me and was incredibly happy with how it all went as she too has had some terrible experiences with her dentist. Thank you guys for making the process, quick, kind and compassionate!
Amazing service, these guys have never let me down and are very flexible. Took care of my needs better than any other dentist I’ve been to.
Very capable and helpful staff. All questions were answered honestly, and the procedure was done right the first time. I highly recommend Kingsway Dental Center. Dr. Iyad Al-Qishawi did an excellent job on a root canal even when presented with an unusual tooth anatomy.
Awful experience. They said my girlfriend would need another xray, though she's had lots in the past and some recently. They would charge her for a new one, instead of contacting her previous dental clinic. They told her this the day before her appointment, hardly enough time to cancel. Then said they would still charge her for the entire appointment if she cancelled, they told us they would send it to collections. Sickening con artists. All they can see are dollar signs and not people. The blasted desk jockey lied right to us. She said she told us about charging for the entire appointment if cancelled, she DIDN'T. She said she told us they needed 48 hour notice for cancellations. SHE DIDN'T. We didn't sign a contract of any sort. We will not be paying for a service we didn't recieve. This has been the worse experience of any health care practioners I've ever encountered. I will tell everyone I know to stay away from this office. Vile and disgusting customer service. I hope you don't hustle elderly people like you tried to do to us. I hope this business goes under.
Always awesome experience to go there! The assistants are so gentle, I always have my needs met, questions always answered and I gladly accept their advise! KINGSWAY DENTAL ROCKS!!
Nice staff promt service thorough cleaning.
Professional staff, friendly and helpful. A must if you have Non Insured Health Benefits and or basic dental coverage. They deal with the paperwork so you can get in and out without issues.
Great staff and awesome dentist (Dr. Iad). Thank you for taking care of my root-canal. Definitely recommended.
Been going here for 7 year best place I have been in Edmonton
Polite staff, appointment was exact on timing and was really good. My husband will only come here ????
Very professional and knowledgeable staff. Appointment is on time, no waiting time, very important when I have to go back to work. very convenient parking to the clinic.
Had all 4 wisdom teeth taken out here, a couple of the freezing injections were a bit painful, but the extractions weren't at all and it was all done in under 40 minutes. I was well informed about care instructions as well. Highly recommend.
I enjoyed my visit. The dentist himself was very informative and had cool glasses. As for the lady who cleaned my teeth, she was friendly and she did a great job! Thank you.
Staff where very kind n friendly check it out you will be surprised
A friend highly recommended Dr. Iyad and I want to pay the favor forward. If you're in need of any type of dental work and are unsure where to go, drive to Kingsway Dental Centre. It'll be worth your while!! The entire experience from start to finish was second to none in my opinion. Everyone was very friendly, kind and knowledgeable. The hygienist and dentist were very gentle, patient and thorough throughout the procedure. I was quite impressed with how well I was looked after. This team really cares about their patients. I highly recommend them!!
I LOVE this Dentist. I USED to Hate Dentists but this Office makes it nearly enjoyable lol Ive been going for 9 years now. Dr. Al.Qishawi is Amazing. They've Even started Freezing my Teeth for my cleanings since My Fibromyalgia has made my TMJ and Teeth sensitivity soo severe. I'd recommend them to Anyone!!!
Every filling I was given fell apart in my mouth and I have to have new fillings put in replace of the ones the dentist did here. I felt as though the dentist here liked the 'idea' of what he was doing as opposed to actually being competent in his work. As a result I have to pay more and be in pain until I can save up enouh money to fix the problems he has caused. In one word, my experience can be described as Iatrogenic. Dont come here if you want your teeth to be done right. Come here if you want your dentist to act 'confident' but mess up your teeth as a result. The dentist who did such a terrible job is Dr. Al Qishawi. Avoid him if you can
Extremely professional and down to earth people
My visit to Kingsway Dental was very pleasant. All of the staff I had to deal with was professional and friendly. The office was clean and kid friendly! A very positive experience. Thank you!
I highly recommend this Dental Centre!! I've recently needed more than regular cleanings, and Dr. Iyad Al-Qishawi is fantastic. Very qualified, calm and efficient; I'm not left waiting and he is very deft with freezing and extractions. Practically painless!
I have had an excellent experience at Kingsway Dental. Dr. Al-Qishawi and all the staff were friendly and welcoming. I wasn’t nervous about my dental procedure at all. Thank you
I would never recommend this place to anyone not even my worst enemy. Take your money else where such as kingsway dental choice. The doctors actually care about their patient and are not wanting to inflict pain. whereas kingsway dental does not care about their patient when you state that your in pain they still end up drilling your teeth without freezing you.
Great dentist, was able to properly and clearly explain the procedures. The receptionists are also really nice! ????????????????????
Friendliest workers ever! This was my first time going to this dentist and I loved it. The receptionists were extremely kind and helpful. The hygienists were very considerate about things that could have possibly made me feel uncomfortable and they had a lot of patience. The dentist and dentist assistant were very personable, I felt very comfortable asking them anything and they seemed happy to help. Also I feel like the dentist was very good at explaining procedures to me in a way that I can understand. Overall a nice place run by very likeable people, will be making this my regular location.
Love this place
Every staff member is patient, kind, courteous, professional & friendly ???? They have taken good care of me for almost 7yrs now. I wouldn't go anywhere else. I also love that it is very diverse culturally & hijabi friendly ???????? It's wonderful seeing a business so supportive of their staff❣
Nice place
seen them for an emergency root canal , never felt a thing great team and clinic update: the dentist called me check up , very professional and caring emergency dental service
In my experience at Kingsway dental. I can definitely say the staff are very friendly and approachable. The front desk ladies has a beautiful smile and they are very helpful. I recommend people check out their services.
Best dental place ever. Thank you! Came back for dental work, no painkillers needed. Dr. Al-Qishawi was very good.
The staff here have become part of my extended family. They're an awesome team, very helpful and really a great bunch of wonderful people! I always look forward to my appointments here....
I love my dental hygienist from this dental office. However the front office administration not so good. I have to keep going back to fix my claim and still they sent my claim to a company that dont event knows me. After all the trouble they still have my name under wrong insurance police number and group. I hope they can fix this because i dont want to change my dental hygienist ☹️
Love this dental place helped me a lot with my dental care and loved the service. I had bad experiences before else where.
The worse customer service ever. The dentist himself is very rude and has a bad attitude. ????Had to visit him for the same filling twice but didn't work at all. I had to elsewhere and regret spending lots of money for nothing.
This place is awesome! I had and urgent dental need and they got me in right away. I did wait a bit but it wasn’t bad. They have tv’s. It was great that they accommodated me. The dentist Dr Al Qishawri is awesome, very friendly, personable, and funny. They always explain the treatment plan and go through the costs so you don’t get surprised at the end. Prices are comparable to other dentists. I highly recommend this place.
This clinic is incredibly well run and efficient. I have been recommending to all I know
Patients comfort is a top priority.
best dentist in edmonton
Staff is friendly, helpful and make you feel comfortable. I felt calm , the ex-rays where easy and quick. They use state of the art dental equipment and the dentist is makes you feel safe in his hands.
Staff and dental team are very understanding and accommodating. I have always felt that I am involved in my dental treatment. Every thing was explained to me on big tv screens with live pictures of what's inside mouth. They showed me everything before and after. Sometimes the dentist would stop in the middle of the treatment to take pictures and show me steps of the treatment happening. I have never had a better cleaning and deep removing of the old smoking stains. They always made me feel comfortable and welcomed. I highly recommend them to any one looking for a friendly place.
Very friendly and professional service. All treatments and associated fees were explained in a clear and courteous manner. I would highly recommend this office to anyone seeking dental treatment.
Friendly and professional staff. They make sure you feel welcome and comfortable and always take the time to explain every procedure. I am very pleased with the work they've done thus far. All staff are excellent from the front desk to the dentist.
Great office! Felt very safe coming here, staff was all using proper Covid measures, I was super scared to come in for my tooth pain. Front staff was very pleasant took my temperature. The dentist (Dr. Eyad not sure if this is how I spell it) and his staff were very thorough, and explained all my treatment he even took care of removing the tooth for me. I will definitely be booking back and bringing my wife in. Thank you for seeing me!
I have always had a phobia of dentists. But my wife goes to this clinic and convinced me to see her regular dentist. I have never seen a dentist since I was a kid but I can say my first visit was very welcoming. Dr was patient and understood my nerves and took his time addressing the mess i have made of my teeth. He was gentle and would keep checking to make sure I am okay. This place and the staff and the doctors made me look forward to bettering my teeth. I can finally say i have a better smile to look forward too. I have never left a review but this experience motivated me to leave one. If you guys are in search for a dentist, look no further!
Worst customer service, and doctors are not to be trusted they’ll mess your teeth up. Do somewhere else like Kingsway dental choice. Don’t waste your time with this place.
Great and excellent place! Very well Recommended! Dr Iyad is fantastic along with all the staff
I've been coming here for 16 years. Its always been a comfortable visit.
My family has been coming here for years! We live an hour outside of town and are more then happy to make the drive to come and get all our needs taken care of here. You guys rock!! Merry Christmas!
Even though the office is under new ownership, the service is great.....maybe even better......I've been going there for 20 plus years!!!!
This place is very nice nd clean
Patient, professional and very knowledgeable Dentists and staff. Would never think to go anywhere else and definitely recommend to my family and friends. Keep up the excellent service!!!
Knowledgeable, efficient, considerate. The dental centre actually takes the time to explain what's happening and why they are doing what they are doing ????
Kingsway Dental is full of friendly and knowledgeable staff, it's been my go to dental office for 18 years, Dr. Iyad is an absolute gem! A phenomenal dentists, that will put your worries at ease, and constantly provides education regarding treatment and preventative care. True team work!
I am so grateful to Dr Al -Qishawi and his staff for remaining open during COVID-19. I came in as a New Patient , scared and in a lot of pain! I would highly recommend Dr. Al -Qishawi for caring about my comfort level throughout my Apt's. I also want to mention he has amazing staff! From the moment I walked in I felt welcome by his Front desk staff, and his Assistant's were so very kind and caring! Thank You for going above and beyond!
Helpful and friendly employees.
The dentist did a excellent job looking at my teeth and was very polite and understanding
Very professional and caring about patients Happy to be able to complete our family dental needs pain free and with maximum respect
I was looking for a new dentist in my area .when I asked my neighbour they recommended dr iyad in kingsway mall i was scared after reading the reviews but then I decided to listen to my neighbour as she has been seeing him for years .as expected , very nice and professional.He is very sharp .never felt more comfortable with a dentist in my life .He and his staff explain and explain an lot which is annoying but good .I had a root canal treatment with him and never felt any pain. Highly recommended . after my visit and on my way out , I asked the receptionist about the bad reviews and she said it was a disgruntled ex owner from the previous business (Dr Alex Yeh@ smiles ).all these reviews were meant for Smiles dental group ( previous)
Awesome office ????????
They're very friendly and always make sure you're ok during any procedure. I revomend kingsway!
Amazing, friendly, kind staff! Very professional and no long waiting time! 100% recommend
I called kingsway dental because my own dentist could not see me I was up all night with this horrible tooth ache I phoned them to see if they can take me to pull my tooth kingsway receptionist was so nIce she said come in right away we will get you out of pain They took me in so fast and got the dentist to see me right away I am so thankful the owner and staff are amazing
The staff are wonderful and welcoming. I appreciate all that they do. Dr. Farhad is amazing. I especially love the ability to get in and get the work done without hassle. Fantastic Job!!
I just want to say thank you to the new owner.This dental clinic is amazing and they are super nice .I can in as an emergency Friday night and now I switched dentists. Amazing staff and doctor KEEP IT UP just finished my cleaning and whitening .amazing .I have to say a bit sensitive
Recently I have done major work on my teeth at Kingsway Dental, I am very pleased and satisfied and definitely would recomend this office to anyone. Dr. Iyad is a master in his profession, and a staff is nice and pleasant, well knowledgeable when it comes to deal with patient.
Absolutely love this place! The dentists there go above and beyond to take the time to explain treatment and make sure I have as much information as possible. Both dentists I have seen are comforting, and amazing at their jobs! The front end are the nicest and most helpful I have come across. 12/10 would recommend to anyone reading this!
I’m pretty disappointed with the lack of customer service this place now presents since being sold. Was told for months that Dr.Haymour was on vacation while in fact he is not coming back, thus prolonging my regular check ups. I was made to do unnecessary x-rays while being booked in for fillings having to pay for unnecessary treatment. I find this place now really does not care about certain customers an only about the money. Would not recommend this place to any friends/family or anyone reviewing them.
Great experience n great staff!!!
Had a wonderful experience the dentist was on time and did a very good job I had a broken front tooth and he fixed it for me . I can smile with confidence again
This place has restored my faith in dentistry as a whole. I was in active addiction for a long time but I am in recovery now and I need a lot of dental work done. I had an exterme fear that they were just going to want to pull all my teeth and be done with it. But they have taken the time to restore all my teeth and are willing to give me a plate for the one tooth missing. Every procedure and been extremely comfortable and not painful, they have done everything to make me feel comfortable. Not only are the helping me get my smile back but helping me in a journey to get my self-esteem and confidence back which was lost a while ago. They are amazing kind people who geniunely care about their patients and their care and not just out to make a buck which is so hard to find these days. 10/10 ❤️. This is your place for dental care in Edmonton.
My teeth are nice and fresh! Longtime patron always satisfied! Plus $1 whitening kits!
So happy with the awesome service we get from the company staff and dentist..glad I found you????
Always a comfortable visit to the dentist when I go here. The staff are very friendly, professional, and provide high quality dental work. Dr. Al-Qishawi is extremely professional, efficient, and good at what he does. It is apparent through my interactions with him that he looks out for the well-being of his clients and really does all that he can to meet your needs. This clinic will always be my go to recommendation for anyone in need of dental care.
It was a great experience! Very friendly and professional.
This is my 2nd dental office I've been going to since I grew teeth. After 10+ years cannot imagine going anywhere else. Friendly staff, dentists make you feel as comfortable as possible. The best part is that they can also get you in on evenings and weekends
I've been a long time patient and love it here. The staff are all friendly and understanding and the dentist's are so gentle. I had a huge fear of dentist's before finding Kingsway dental and I refer everyone I know to come.
Dr .Iyad and the staff at kinsway dental center are truly amazing. I have been for a long time and I have always been extremely happy with their services. The staff are friendly and knowledgeable. They are great with kids of all ages and their priority is keeping our teeth healthy! I highly recommend them for any of your dental needs. I always feel comfortable coming to this dental office. They always take time explaining treatment and financial. I have not had any surprises after I am done my appointment with extra hundreds of dollars. Dr. Iyad is a great dentist. He takes his time explaining treatment on TV screens. I can see what is inside my mouth and I can make an educated decision. I recommend kingsway dental centre for anyone looking for professional and affordable dental treatment. They always work with my financial capabilities to make sure I get my the most needed treatment with financial ease.
I love Dr. Haymour. I’ve been seeing him since I moved to Edmonton 15 years ago. Unfortunately though he sold the clinic a few years ago and the new office staff are very off-putting and unprofessional. My understanding is that Smiles Dental runs the office very differently, with a much heavier focus on profit and efficiency, but they also have a responsibility to the patient that right now they are not living up to. All of the office staff left when the new company took over, and unlike Jo and the other girls, who I miss very much, the new staff are obviously not customer-service oriented. They are cold and often come across as being quite rude. I also have frequent issues with them regarding client privacy issues as I have a very common first and last name and they seem to confuse me with other Jessicas every time I speak to them. I had to cancel an appointment and they cancelled someone else’s instead. I went in for a root canal and they couldn’t find any of the pre-auth information from the insurance company because she was looking at another patient with the same name. They once read out my address to confirm it and (you guessed it) it was someone else’s address. I work for a large corporation and I would be fired immediately if I was this careless with my clients’ personal information, so I don’t see why I should put up with it as a customer. Even the recent yearly-checkup reminder phone call I got from them recently came across as rude and vaguely threatening. It reminded me to start looking for a new dentist. I’m not sure if Dr. Haymour is still practicing at Kingsway, and if so I will miss him, but I don’t think I’ll be back.
I am so pleased with this establishment, the staff at the front are very nice and attentive! Will never go anywhere else!
Super friendly staff! Dr. Iyad and Rola are very patient and genuinely care for their patient's wellbeing. I would highly recommend :)
At Kingsway dental my dental hygienist Malaak was amazing. She was so gentle that I almost fell asleep. all the staff was friendly and kind. Denna was very informative and walked me through everything. You can really tell they know their stuff and care about their patients. I would recommend this place if you are nervous about going to the dentist.
Great work!
Dr. Elsaghir..... the best dentist I have seen in many years. :D Just wish we did not have to do the 7 root canals.... and possibly other things. Just because of poor dental care and dentists saying nothing is wrong for years. Even though I was complaining. Thanks for your help Dr. Elsaghir.
The service gets slower each time I come and the staff get more rude but I usually get what I need to get done here so thats good.
Dr. Haymour is a great dentist. He performed a difficult extraction for me last week, for which I had been previously referred to a specialist!! Thanks Kingsway Dental Centre!
Had a great experience with my cleaning. Staff are very friendly and knowledgeable.
Great folks and excellent work. Staff friendly and knowledgeable. Dr.Iyad is another Jim Haymor one of the best dentists you can find. Big Hugs for all there for my partial denture. SMILES and very Happy. Aka Irish ???? ????????
Dr eadd is best dentist here
Whomever answers the phone at the office is not familiar with the term "customer service" - I was constantly interrupted and spoke over while trying to ask a question and was told that I was wrong. She then told me I had called the wrong place and that there were many offices named "Kingsway dental" in the area.. which honestly im thankful I called the wrong place as I wouldn't want this to be my dentist.
The worse place ever. Don't waste your time and your money. I had to refill the o e they did elsewhere. They don't take there job seriously very rude and very Unprofessional.
I would like to recommend Kingsway Dental Centre. Staff is very friendly and accommodating. Your benefit coverage is always explained and your portion of the expenses confirmed in advance so there are no unpleasant surprises at the day of the service. I would also highly recommend Dr. Iyad, he is very kind, professional and willing to work with you to get the best treatment possible, while having in mind your coverage. Five star for Dr. Iyad and his dental assistants.
You are in good hands in Kingsway Dental Centre. Awesome smiles with the team.
This company is like a well oiled machine..the girls there are awesome and the dentist is top notch????been going here for years and would never go anywhere else!
Awesome...Teeth cleaning and polish...
Excellent dental services.
I highly recommend Kingsway Dental Centre.The Dentist and Staff are really friendly and kind.The Dentist specially takes time to explain everything in detail before the start of any procedure. The added advantage to visit the clinic is their hours of operation and it’s location being situated in the Kingsway Mall which has a good parking space!
Staff are nice and caring
All staff is kind,caring, and friendly all is amazing Every Body's good. keep up the good works ....keep always friendly atmosphere to all your guests
Wonderful experience, friendly staff, efficient, and skilled!!
This’s dentist along with the staff are truly amazing. He is always friendly and through every time I have an appointment. The front staff are very polite and patient. I definitely recommend this clinic.
Tina is very thoughtful kind and a very nice person and I will come back here again. I recommend this business. The staff are amazing.. management is amazing
Started off as a great dentist. After about 3 visits I started to get frustrated because I felt my concerns were just brushed off by the dentist and dental assistants. I was constantly getting hurt and the dentist didn't seem to care much all he'd say was "this is what I have to do". I will not be returning here recently had 5 teeth pulled all at once and it still hurt less than a routine filling from here.
Absolutely amazing service!! If you’re looking for a new dentist, I highly recommend Dr. Iyad for superior quality work. Your smile will thank you ????
I am extremely happy with my first visit to Kingsway dental centre. I will definitely be back to complete all my dental work here; I put off my dental visits for 5 years( having babies no time for mommy’s checkups ) to the point where I was afraid to go in because I knew I had cavities that needed to be filled (and you know it’s bad when you start actually feeling them yourself yikes). So I booked an appointment they got me in really fast( in 2 days) which I was very happy with i saw Dr Farhat. He made me feel very comfortable during my examination as he assured me everything was going to be okay and everything can be fixed. He took the time to address all my concerns about the procedures I needed done. Dr Farhat thank you, you took all my dental ANXIETY away explained all procedures thoroughly and reassuringly. And must I add he completed 4 fillings in the same first visit! Thank you so much Kingsway dental & Dr Farhat I will be back and I will recommend you to all my family & friends
mall shops were closed at appointment time. wasn't informed you need an alternate mall entrance to get in before appointment. They didn't get me in at my scheduled appointment time! I waited over 30mins! Very Unprofessional! Also the teeth cleaning didn't get my teeth much cleaner; they took way too many x-rays than needed (padding for billing insurance) and I don't like the excessive radiation. Avoid these guys!
I've been a patient of Dr Haymour for years and *almost* enjoyed my visits to this clinic. Now, Dr Haymour's been away for six months or so and the clinic's been sold. They wanted me to book an app't, but understood if I wanted to wait for Dr Haymour to come back. Then, when I go in, I get lectured about how long it's been since I was there! Then, they do x-rays and take pictures of my teeth. The new owner comes in and goes through all of the pictures showing me what's wrong with my teeth, so now I need to be a dentist to go there. How do I know if he's telling the truth. Then he tells me that they will explain everything and go through everything with me. So, I know this won't be a short visit ... and I'm on my lunch hour, but they don't ever ask if that's okay. Then, right in front of me, he tells the tech that the way this clinic did things before he took over wasn't good and some of them do things the old way and "that's why we're hiring all new people". Way to trash your colleagues there doc. When that's finally done I have to then go for the cleaning. From the hygenist I get the floss lecture, during which she talked to like I'm five years old. In the end, what would have been a 45 minute app't with Dr Haymour was almost two hours! Hey, guess what? My time is just as important as yours! How about asking if the patient wants all that information, information you don't explain nearly as well as you think you do, and how about respecting my time! And stop the ridiculous floss lectures. They're nothing but off-putting. I won't be back.
Got a tooth removed and a root canal was told my teeth would hurt for 3 days but zip no pain and excellent work
Dr Iyad and team are amazing. Had an emergency root canal tonight because my dentist ( dental choice ) closed . no pain , was done in less than an hour . never charged me extra Kingsway dental center ROCKS!! will be my new office starting tonight
New patient here. Finally felt informed, comfortable, and in an environment I will definitely turn into my regular dental office. ????
My mother in-law is visiting from Germany for Christmas and one of her front crowns fell out. I brought her into Kingsway Dental (at 9:00 on a Sunday no less) and the entire staff was so friendly and helpful. If I could give six stars, I would!
Nice office all around Kinda busy in evenings but overall I like this new owner
This was my first time coming to this dental office, my mother told me they are good. I on the other hand can’t say the same. My dental hygienist was Amazing she was very nice & did a good job. Unfortunately when it came time to polish her machine wasn’t working it would just stop & go randomly, she apologized that they haven’t fixed it yet. Thats completely out of her control my polish was probably 2 minuets long if that. When she was done she had to see if the dentist wanted to see me in the room or in another. I actually ended up in the waiting room for 10 mins. Some guy took me into another room to do another X-ray. He was going so fast that the metal machine hurt my mouth, I now have sores (maybe cuts) all over. I waited 50 minutes to see the dentist thinking he was here the entire time. I decided to leave they told me he would be here in 5 mins & blamed it on the snow (the roads weren’t even bad that morning) The office opens at 10 I went in at 10:45 for my 11am cleaning that ended at 11:30 & it was 12:35 by the time I got up to leave & he still didn’t arrive to the office. I couldn’t even tell you who my dentist was suppose to be, Unfortunately this experience was enough not to EVER come back. I definitely wouldn’t recommend this place. Now I’m off to the doctors to see about the sores in my mouth!
Great place for all your dental needs great staff and cool dentists
Great service by the staff
My husband, 2 little toddlers and myself came here for dental exams and cleanings. Everything was great. Dr Farhat was so kind and gentle to my little boys and they absolutely loved coming to see him. It was my 2 year old's first time and he did fantastic. Highly recommend Dr Farhat for people of all ages and with any sort of dental anxiety. He has phenomenal bedside manners and he is very genuine and honest. All the characteristics we need in a dentist and any healthcare professional for that matter.
very relaxing and friendly environment , excellent service and wonderful staff the dentist is very knowledgeable, smart and he is very funny , which made my visit less stressful the office is open 7 days a week including evening, it was very easy to book an appointment that works with my shift work. keep it up Staff I
Wish I could give this place a zero! Not a patient here would never recommend going here. They always have the excuse that they are short staffed too busy for anything you need. If I spoke to people the way the receptionist, Lujain, spoke to me I would not have a job. She is rude, and doesn't seem to like her job. There is no dentist listed on their website which makes me wary that there is HIGH turnover. The phones seem to be always ringing in the background even during the busy greeting, and when you finally get through (after leaving messages and trying for 2 days) the receptionist seems to be in a hurry like you're an inconvenience - and says she'll "try" to do her job.. what? are you serious? I think all the "good reviews" on here are fake!
Have not been here for over a year but from what I remember is that they treat you good. ????
Excellent staff, very friendly and professional.
I'm an extremely apprehensive patient due to past experience. The whole staff me feel really good. I needed a wisdom tooth extracted and the doctor did that within 5 minutes. Very good experience
Great customer service.
I was very impressed with the level of hospitality, care, attention and service I received at Kingsway Dental - from the receptionists, the hygienists to the doctor himself, compared to the service I got at dentists' offices in St. Albert in the past two years. Everything that was done in those two years had to be redone and I entrusted Dr. Iyad with this task. I rate this office a 10+. I have no hesitation referring Kingsway Dental to my friends and neighbours. Keep up the good work.
Had my first appointment in office yesterday since my last visit in 2014. I can definitely say things have improved! My last experience had me hesitant to go back BUT what. A. Change. Heard from another patient there it was new management but still So glad to see familiar and new faces. Saw Dr Alqishawi and had the pleasure of speaking to a new dentist as well. Very experienced and skilled dentists to say the least. Will definitely be referring family and friends. Glad I gave this place another chance, the receptionists and management show enthusiasm and productivity in insuring all goes smooth and I am well informed of insurance, cost treatment etc... the dentist did his part wonderfully too, and made sure I knew what kind of treatment I needed and took the time the old owner never would to explain and ask if I had any questions. I left my appointment excited to return. Wonderful
I recommend this dental office. Staff is very friendly and the dentist is knowledgeable and fast. I really like my new smile Thank you Kingsway dental center you guys are the best
Great care ....excellent staff.. Didn't feel a thing during fillings .... Highly recommended
A great office with a very knowledgeable team. Everyone works together. Drs are very nice and they take their time explaining. Very convenient hours.
Was fast Nd got right to the point would recommend to family and friends
Friendly welcoming staff, professional Dentist explaining everything with Pictures and xrays ,, and what I really like that the clinic is open 7 days a week so you can reach them whenever you need, I highly recommend this clinic :)
Open 7 days. Staff is friendly. Great service.
Great service. Friendly workers..see you in November????????.
Great service!
The dentist was very busy at that time so it took me a little bit long to wait till my turn, but it isn't his fault, he must be a good dentist so that many people comes for his treatment, I understood that. My treatment here is quick and easy. Overall, it's a nice and comfortable feeling when I'm here for my root canal.
They were very thorough in my exam, best teeth cleaning I've had so far, very friendly staff
I was so glad and lucky to find this place for an emergency appointment. My previous dentist missed diagnosing an infection. I was in pain and starting to swell up. Thank you to Dr Iyad for his excellent, attentive care, every step of the way. This dental office has hours in the evenings and weekends. That is very useful. Fees were fair and they direct bill to insurance. Thank you sooo much Dr Iyad and staff!!!!
I am so happy with their work. The kingsway Dental Centre is the best. I did yestarday, teeth cleaning , the hygienist was an Angel, has a magic hands, no hurt, no pain, she is very professionel. The team is amazing, very confortable, highly i recommend kingsway Dental Center. Thankyou again. Dj.L.
I’ve been coming here for years and even with the management change they’ve upheld the amazing service. I have very sensitive teeth and they’re all so kind and are extremely gentle especially with scaling. I also opted for teeth whitening and they made the process so smooth and my teeth look great!
3 times I came in to get a cap on my tooth 1st time it fell off before I left the chair second time I made it to the food court this time, there should not be a this time... Kingsway dental sucks
Receptionists super nice and polite.
The customer service that I called today is annoying and i think she dont like her job????
Very kind and helpful staff!! They are very good at calming your fears and anxiety. Awesome place to go!!
I went to Kingsway in an emergency dental issue. They were kind caring and understanding. They were the only dentist who would help me in an emergency from Edmonton to Redeer! They were knowledgeable and empathetic to my fears and needs. Both the doctor and Emily his assistant were amazing! They have restored my faith in dentists!❤
I was satisfied with getting my teeth cleaned and was also explained by the dentist what was going on in my mouth.Having a healthy mouth is important people.I highly recommend kingsway Dental.
Very welcoming and respectful, also lgbtq+ friendly. Dr.Al-Qishawi is an awesome dentist. I've had multiple root canals without feeling pain during the procedure. He takes the time to explain what treatment you might need and what your options are. He has a lot of patience, compassion, and understanding. I haven't felt judged or discouraged by him or any other staff at the clinic and I'm happy they've taken me as a patient.
Great service by all staff members. The dentist is very respectable and approachable, he provides a very detailed explanation of the treatment... definitely recommend everyone to check it out
Most of the hygienists that work there are pretty good. The dentist is awesome.
great service and clinic .very comfortable environment.would recommend to to all my family