Here you will see all the reviews of people who know the services of Dawson Dental Scarborough (Dentist) in the territory of Dawson (Canada).
Now the business has a rating of 4.4 out of 5 and that score has been calculated on 127 reviews.
You must have seen that it reaches an reviews average is very positive, and it is founded on a large number of feddbacks, so we can think that the score is very credible. If many people have bothered to leave their feddback when they are pleased, it works.
As you know, we do not usually stop to set tatings when these are positive and we usually do it only if we've had a problem or issue...
This Dentist is classified in the category of Dental clinic.
Amazing dental office with amazing staff and dentists. Must go here!
They scratched the sides of my mouth during a simple cleaning. My teeth did not look or feel clean afterwards. All I got out of this are swollen, stinging wounds inside my mouth. They seem really untrustworthy. - Wanted me to remove my wisdom teeth (already removed) before looking into my mouth or my records. - Wanted me to get a X-ray before looking into my mouth. - Told me I had a lot of severe cavities, but did not give me an exact number when I asked. - A dentist came into the room to confirm I had all these cavities by glancing for 5 seconds from 3 meters away. - Tried to schedule a filling within the same week, before I can get a second opinion. Draw your own conclusion.
This was my first cleaning at Dawson. Dr. Cohen was amazing and the entire team made me feel so comfortable. Daniella, who is new to the team, cleaned my teeth today and she was very pleasant from the moment she met me in the waiting. The entire experience was great and I will definitely be continuing my dental care with Dawson. I would highly recommend them :)
My mother (Verna Smylie) has been seeing Dr. Cohen for many years and has found him to be one of the best dentists out there. I also used to see him until I moved out of town and would highly recommend him. He is highly skilled in his field and there’s no doubt we both feel we are getting the very best of care. The staff is very friendly which creates a welcoming atmosphere. We both highly recommend Dr. Cohen and Dawson Dental in Scarborough.
Hygienist Bernice was very friendly and thorough. She took the time to work out a quick plan for my future dental appointments. She was also very informative about how to keep my teeth as healthy as possible. My appointment was done quickly and all safety/sanitation measures were taken to follow along with covid precautions.
I like this dental office! They gave me a tour all the way to where they sterilize their instruments. It looks very neat, tidy and modern. I can tell that the staff enjoys what they do. They are very professional and gentle.
I had a root canal when i was only 8 and it was a horrible experience. So bad that i developed a fear of dentists to the point that i had not had my teeth cleaned or seen in 30+ years. I finally built up the courage and decided I'd go to Dawson Dental. From my first consultation, to the first cleaning my experience was amazing. Within a week of my cleaning to my most recent appointment for three - yes THREE - root canals, it was relaxing believe it or not, pain free and most importantly, everyone displayed an incredible amount of patience in dealing with me. Dr. Amlani performed my procedure and I can honestly say that I will continue to go back regularly to see her and improve my oral health. Had I known how amazing she is, I truly would have gone much sooner. I wish I could rate this at ten stars because to turn around my fear so quickly and have me happy about getting root canals done is nothing short of a miracle. I'm so thankful that I made that decision to visit Dawson Dental. I'm absolutely looking forward to the future care i know they will provide. I promise you that you will not regret visiting them. AND for the record, i'm not getting anything for this review. i just know how bad a fear of dentists is, and how difficult it is to overcome. it took me over thirty years. i promise you won't be sorry. if you're going to take a chance on anyone, take a chance on this team. if you're putting of caring for your teeth because you're as petrified as i was, take the leap and go. you'll never be more proud or more happy.
Excellent staff and service ????
There is a great team at this location. Not only do they make you feel relaxed and comfortable but they make sure you stay that way. They know what they're doing and they also explain to you so you know what is going on also. Very friendly and courteous staff. Thanks for taking care of me.
It's a wonderful place, everyone is so friendly and very kind to their patients. Thank you all Angela ????
They took me in for an urgent appointment same day. Everyone very friendly and professional.
I have been a patient at Dawson Dental for about 5 years. I have been a patient at both the Bloor Street and Victoria Park locations. I moved to the Victoria Park location because it is more accessible to me, it also has free parking which is a major bonus! The staff make a huge difference to practices that I have previously been to. They are friendly, very accommodating and they make you feel comfortable from when you walk in the door to when you leave. The dentists and nurses are very knowledgeable, explain procedures at length and answer any questions. The practice is extremely clean. They have an open layout and it is wheelchair accessible! Very happy to be a patient here!
Front desks are always prepared to serve you despite of them being busy over the phone taking calls from other clients, all employees are approachable, friendly and always have positive mood. Thank You
I'm a new patient here and just wanted to say that all the staff have been friendly and professional.I would definitely recommend Dawson Dental.
Very professional. They are open on Sundays and that's a big blessing. They took me right in and I only had to wait a few minutes. The dentist was professional and took his time. I would highly recommend.
Great staffing, excellent service, high-tech, fun & pleasant visit for my little one! Love to visit again, and will not change to another! :)
I can send you the proof of my visit where should I send give me your email .
I did an extraction at Dawson Scarborough and I had an amazing experience. The Staff is very professional and accommodating.
A BIG shout out to the team at Dawson Dental! Dr. Gelfand, Raquel, Claire, Tiffany, Bernice just to name a few of the people that always give me the best experience from beginning to end. Dr. Gelfand is very personable and he went over and beyond to make sure that I was taken care of with my implant. They truly are an AMAZING team- thank you!
I would give this place 10 starts if I could. I had been suffering from a broken wisdom tooth issue for more than 18 months. My dentist had referred me to a surgeon for tooth extraction but I couldn't find any date soon. I walked around my area and came to this place. I met Clare, explained my situation and showed my x-ray. Clare was just wonderful. She set up a tentative date closer to what I had been offered at the other place, kept me updated with email communication regarding my appointment, insurance and cost estimates. My surgery was done by Dr. Habib, another wonderful and excellent surgeon. I was given a reasonable treatment option (I felt the other place had unnecessary costs). During my surgery I did not feel a thing. Even during my recovery period I didn't experience any horrible pain or swelling. I am really grateful to the care and urgency I received by Clare, Dr. Habib and everyone else. I definitely recommend Dawson Dental to all my friends.
Dr.Gelfand and the whole team at Dawson Dental has been lovely every visit. They truly care about patient experience. After years of consults after consults, trying to find an option for my teeth, Dr.Gelfand gave me a set of clear options and recommendations that fit exactly what my needs were. I am very happy with the results this far and highly recommend Dr.Gelfand at Dawson Dental. 100%.
I visited first time Dawson Dental .I had a emergency issue , I was suffering from pain and I desperately was looking for a open Dentist in Scarborough on Sunday morning!!! Dr Ben accepted right away and after one week he did tooth extraction for me! He is very professional,he made me feel comfortable and his kindness even made smile after my tooth was pulled out!!! I will definitely go back !!!
Awesome experience with the hygienist for my cleaning. Pain -free experience with the dentist for my fillings, and professional service with the installation of my braces by the orthodontist here. I highly recommend using them.
Dawson.... Awesome! A place which is full of customer service, from reception to treatment all are energetic and passionate, experienced dentist well equipped with tech, nothing else but to serve "You" 7 days a week!! Dawson Dental, no just first impression, it will last long, even stepping in give you a smile and pleasure, doesn't look like a typical clinic, it's a first feel and relief to toothache! (hopefully) Few words based on personal visits, why don't you experience yourself. First time registration is bit confusing though, as you have to go thru a bunch of papers and that's why I reserved 1 of my 5 stars, rest they earned!
The best Hygienist in Bernice .She is professional, and friendly. Make your oral cleaning session pleasant, and entertaining. Unlike other hygienist. She provides the right education to make sure you take preventive measure so you don't get root canals and cavities in the future. Front desk is always professional, and always willing to work with you to sort out any solutions you have with your billing. I won't go to any other dental office. Make sure to ask for Bernice to get your cleaning done. Highly recommend!
Their building got a fresh new look. Staff are always professional and friendly. Been coming here for years. Highly recommend!
Pleasant experience with all we dealt with, everyone at desk very professional and helpful, special thanks to Aleatia for fitting me in for a much needed appointment today. And visits with Dr Naygeboren and Dr Cohen were both helpful and pleasing. Thanks to all and looking forward to future visits for our dental care.
I had a tooth extraction surgery after which the healing time was much longer than expected. The procedure went average but when I asked for documentation to show my work and they kept on passing me around for weeks. I even reached out to the manager Diane and it still took me 3 weeks of continuous follow ups everyday after talking to her to get the required form. The form again was not adequate but I have no strength to follow up with them anymore.
Got my wisdom tooth pulled out today and I didnt feel any pain the dentist was very good. Everyone are genuinely nice!
Great place to get dental work done.
Dawson has always provided a high level of service, and makes billing to insurance seamless.
I have received great service. The staff, the dentists and hygienists are very professional and friendly.
I went to Dawson Dental for an emergency service. I was in extreme pain. The dentist on duty told me that she was not confident and I should come back to see a root canal specialist Dr. Andrei Ionescu. I agreed. The reception told me the the specialist rate would be more expensive and my insurance would not cover the extra charge. I came back the following day to see Dr Ionescu. He did part of the root canal because he ran out of time. I was to told to come back the next month because he only worked there once a month. When I got home I began to feel pain. I called their office right away. They assured me that is was normal. I week went by and my tooth still felt wrong. I called again. The receptionist told me again that I should wait for my appointment. An other week went by I called and once again the receptionist said I should wait. I couldnt wait any longer so I went to an other dentist. The dentist notice the root canal had failed and my tooth was cracked in half. I had to have my tooth extracted. I cancel my follow up appointment with Dawson dental but they had still charge me full cost of the root canal including the following appointment which I canceled. I contested the change. They refund the portion that was not cover by insurance but still charged my insurance.
Been going here for 10+ years. They provide a very professional and friendly service. Bernice, my hygienist is wonderful!
I had a dental emergency, went to the hospital on Leslie as I was not sure what it was. They told me it is abscess and I will need to have oral surgery. They made me wait for hours in pain only to tell me that the dentist in the hospital has no time. However, they did say I can go to his clinic if I want ER dental services, which is downtown...needless to say I was extremely upset, plus in a lot of pain. Through a YP app I found Dawson Dental and decided to go there as it was much closer than downtown. The staff was very courteous and friendly, and they answered my questions. I was seen right away as I told them about my emergency. Dr. Amlani was so polite and caring, she knew right away what to do. I made my decision to change dentist as my previous dentist would mark up the price, and his staff is rude. I plan to continue to come back to Dawson Dental as they were extremely helpful, and Dr Amlani was amazing, regrettably I forget the name of the hygienist who was there too but she was also very friendly and helpful. They made sure to explain everything they are doing and why it all happened. Thank you for helping me in my emergency!
i had school insurance. they cleaned the bottom set of teeth and requested to pay extra for the top half. i don't understand the system other places cleaned the full set of teeth.
This was my first time coming to Dawson Dentist.. My best experience ever compared to the dentist offices I have been to.. Thank you Dr. Li and Anne. I definitely will be back for teeth cleaning with my boys.. I reccomend this dental office 100% ????????
Rip off, i was told the treatment will done on call. Also the manager wants $150 deposit for no apparent reason.
I had zoom whitening done in this location. I was nervous how sensitive my teeth can be. Adrienne was my hygienist, she was amazing, very informative and extra gentle. The place is superb, very impressive.
It was great experience with Dr Ben and he took only 5mins to extract my Wisdom tooth..Even i had bad experience with other clinic with fillings but he fixed it...Great Help and Highly recommended to go thr..
I have recently completed my 2-year invisalign treatment with Dr. Amlani and the Dawson Dental Scarborough team and I am beyond elated with the whole experience and the results! Dr. Amlani is by far the most professional and patient doctor I have met, she took the time to explain the process, options and advice every step of the way. The staff at Dawson Dental Scarborough were always kind and welcoming, and offer flexible appointment scheduling to accomodate my hectic work schedule. Highly recommended!
I went to Dawson dental at Vic park and saw Dr. Amlani. She told me I had FIFTEEN cavities. I have always been cavity prone but not to that extent. But I chose to trust her and have the work done. I had such a terrible experience. I now have EXTREMELY sensitive teeth and I've had horrible pain on one of the teeth that she worked on. I kept complaining about it to her but she assured me that it was normal. I went to get a second opinion from another dentist who discovered that I have an infection and my tooth has died and now I need a ROOT CANAL! All because she drilled too deep into my tooth that it irritated my nerve and made it inflamed for months. Then a infection grew and now I have to get a route canal which is an even worse procedure. I will 100% not be returning to Dawson dental and will be telling my friends and family about this experience.
I had not been to the dentist's office in several years, but it was a very pleasant experience to visit Dawson Dental Center at Victoria Park and Sheppard. An unexpected toothache prompted me to seek out dental care, and I discovered Dawson Dental through my University student union health network, and decided to give them a call. The lady on the phone was very polite, helpful, and professional and got me an appointment for the very next day. Once I got to the clinic, I was greeted by a warm and friendly front desk staff, and subsequently a very professional and amiable clinical staff. The dental hygienist was polite, professional and did not cause me any pain or discomfort during the procedure (which was done very well, by the way!). The dentist (Dr. Amlani) was clear, precise, and accurate with her diagnosis and provided me with a very appropriate treatment plan. She also has excellent bedside manners: made me feel comfortable, and answered all my questions clearly and thoroughly. A special shout out to Tiffany at the front desk, who tirelessly contacted my insurance provider to determine my coverage. And to Dr. Amlani's assistant Claire, for her care and consideration. Overall, I am very happy with the care that I received, and will definitely go back for further procedures.
BAD EXPERIENCE. Warning people before they visit. My previous dentist / hygienist moved away this place because it was close by. I came here once, and I will not be returning. I have warned my entire family. I went in for an bi-annual cleaning. The entire time I was on the dental engine amounted to about an hour, but only about 15 minutes of it was the actual cleaning. The hygienist spend the rest of the time on the computer or "preparing her tools"... It definitely felt like they were trying to burn time to appear like they did more work! The 15 minutes when I was actually having my teeth cleaned, I constantly question the qualifications of my hygienist, and wanted to ask them to stop. It felt rushed and careless. It was a horrible experience. I was uncomfortable the entire time. I had my teeth cleaned every year for my entire life, and this is by far the worst experience. The results looked and felt no different than before I went in. I was told to clean my teeth myself to make it brighter, whiter, cleaner. The visit definitely did more harm to my teeth than good. The rushed, half-hearted treatment I received made my teeth feel damaged. On top of that, THEY WOUNDED THE INSIDE OF MY MOUTH. During the cleaning, they scratched the inside of my mouth. I had not come in contact with food or any object since the visit that could have caused it. It is now swollen and will take weeks to heal. Now it will take weeks to heal. Will never be returning.
Understanding of financial issues and very welcoming.
Worst dentistry every . They highered a specialist that had no idea what he was doing. They where disorganized and unperfesonal . I would recomend to NEVER go here. They did more damage to the teeth then they fixed. I want my money back . I also paid a lot of money and got nothing in return other then bad teeth. Do NOT COME HERE .
Going to the dentist here is not like going to the dentist anywhere else.It is actually a pleasant experience with friendly, courteous staff. I have had my Dentist Dr. Mark Cohen looking after my teeth for 40 + years and I have never had any reason to complain or doubt his skill. He is a superb dentist and technician . Sylvie my hygienist is a very gentle and also has a great personality. Any dentistry holds no fear for me as I have never ever had pain during any procedure. Hence the 5* rating!
I don't really ever write reviews, but i have to say, Dr. Ben and Dr. Lee are outstanding. I hate the dentist and am super nervous going, but they made me feel at ease. I had an emergency tooth removal and Dr. Ben went above and beyond when the freezing wasn't working. He could have told me to just come back another day when the infection is gone, but he kept trying and eventually we got the tooth out. I can't thank him enough. Also the entire staff are super friendly and helpful. I went there on my birthday and they all wished me a happy birthday multiple times, and felt bad i was there lol. Thanks again. definitely highly recommend
The staff and Dentists at Dawson are professional and courteous! Dr. Amlani educates me about my treatment options and I always feel comfortable asking questions. Dr. A and her DA Claire have great attitudes and they always make me feel at ease when I am in the chair. Kudos Dawson team!!
Professional, plesent staff. Comfortable waiting area as well as comfortable exam rooms. I've been going here for years and will continue to do so.
This is by far the best dental office ever!. When you enter the office thefirst person you see is Karima with her beatiful smile. She will offer you tea,coffee,water. When she has to go over your treatment or insurance she will come sit beside you and explain things so you clearly understand. She is genuine, caring, compassionate and you can tell she really cares. She works closely with specialists to ensure you get an appointment quickly and with your insurance company. My hygienist Eliza is great she is gentle and doesn't talk down to you. All the dentists work together to ensure their patients receive the best treatment outcomes. I highly recommend Dawson Dental! If you are not happy for any reason speak to Kariima
My wife called in for an appointment yesterday. The receptionist offered her a 3:30 appointment same day. She was then charged an "emergency appointment" fee. There was no talk of an emergency upon booking the appointment, my wife was perfectly fine visiting later in the week. Very sneaky and unethical. I'll be paying you a visit to discuss this matter. "0" star rating
I was pleased find someone on the other end on the phone when I called on a Sunday after my filling fell out. It was fixed first thing Monday morning. I travel from Oshawa to see Dr Cohen, he has been my dentist for over 30 years, he is amazing!
Dr.Starkman and his partner did an amazing job to my teeth today. I really appreciate everything you done to me Dr. Starkman.
Very good service. Availability is fantastic and people are polite and welcoming.
I am a new patient of this dental clinic and i am very impressed by its cleanliness and modern facilities. The washroom smells so good, lol. The staff are very friendly and go beyond and above to accommodate their patients. It's a pleasure to visit this clinic every time I have an appointment with them. Keep it up.
Newly-renovated. Friendly staff overall but 1 receptionist has an attitude problem.
I was very happy with the service I received. All the staff made me feel comfortable, I was a little nervous, to be honest but they were great at making me feel relaxed.
Dr tuason did a wonderful job taking care of my Invisalign treatment ! Can't wait to have straight teeth. And Joanne her assistant was so helpful! Made me comfortable all the way
I just had my first visit to Dawson Dental on Vic Park. My previous dentist, who I had seen for 18 years, retired. I was full of anxiety. Going to the dentist is rarely fun. BUT I was welcomed so graciously, it put me immediately at ease. It literally shares a building with a Starbucks, so that was my motivation to follow through with attending the appointment. When I told this to Karima in Reception she IMMEDIATELY went next door and got me coffee, even though there is a Keurig in the waiting room. I was blown away. Then, when I saw Dr Cohen he treated me with great respect and even managed to get my denture off to the lab AND RETURNED FIXED by 4pm the same day I was absolutely floored. On top of that, they accept my dental insurance with direct payment, so all I had to pay was my share. My former dentist required that i pay up front then get reimbursed from my plan. I can't say enough good things about the service and staff there. I would LOVE to work there! I didn't hesitate to book a cleaning. They are my new dental home. I loved my previous dentist, and Dr Cohen and staff had big shoes to fill, but they did it and then some. I am so thankful, and I don't think I will ever feel anxious about a dental visit again!
A very very bad experience In my first sitting i was told that i was covered with 80 % insurace and rest 20% i have to pay and i paid and i was ok with it and then in the 2nd treatment a receptionist in the clinic tells me that i have been covered 90% and i have to pay only 10%, and i asked that how it is possible as i am covered only 20% still she insisted that no your insurance is covering 90% . After 6 months i am getting a statement saying that i owe them money . First of all this is the issue with you Dawson and Insurance company ans they have to solve it and i do not have to pay them. I would advise that next time you go please make sure that what they are covering for you before you pay them the amount they are asking.
Splendid, easy to plan, great friendly service and even when emergency dental work was required they set up a payment plan.
I had been going there for years with a fantastic hygienist and had nothing but great things to say. She left due to unforeseen circumstances and after that everything went downhill, and steeply. I had my wisdom teeth taken out and they literally forgot to take out one of the teeth. I subsequently had to come back for a second round of surgery. However, that remaining tooth went on to cause problems (not much if any compensation was offered if I remember correctly). This lead them to wanting to charge me $5k+ for a repair potentially caused by that same operation. I'm now somewhere else and they have done the same operation for a fraction of the price. Perhaps it was just who I had, but I can't recommend this place to anyone.
Came in for an emergency dental appointment on Sunday. The wait time was less than 30 mins which is amazing for walk-in. The staff and the doctor are very nice and patient.
Great crew that works there!
Extremely neat environment, friendly/experienced workers and most especially upgraded dental facilities that makes tooth care easy and interesting.
Florence is amazing!! gave a new life to my hums and teeths.. Thank you Florence, see u soon!!
Dont go this clinic. Worst experience ever 1. I asked a copy of my xrays on email they sent someone elses xray. And the other doc I consulted told my xrays dont match my teeth. And had to call back to get the right xrays. What if I was treated wrongly with the xrays?! The wrong xray had a sinus and I was shocked when my doc initially told I have sinus. But realized later its a wrong xray 2. I was told I had 16 deacy tooths by the dentist at dawson. When I went dor second opinion I was told I have just 2 decays.
Wonderful staff. Very friendly environment. They helped me relax when I feel anxious. I will definitely come back again!
I had a crown pop off on one of my front teeth on Friday. After calling around for dental offices that were open on Saturday i found Dawson Dental at 2555 Victoria Park, Toronto and they were able to schedule me on short notice. The crown had broken but Dr. Ben was able to bond the lower half of the crown, then use filler to replace the broken top part (which i had lost). He said that the colour might not be a perfect match, but i've looked at it very closely and i can't tell. It looks as it did when it was first done. I was expecting to have to get a new crown costing thousands of $ and taking several weeks but because Dr. Ben was able to save and reuse the crown it ended up costing only $200. The office is very clean and new. Dr. Ben and his assistant were very professional. I recommend them.
Edit: ????. Put your foot seriously down if you're having issues. Don't let them refer you elsewhere to fix a problem they started. Everything's great, till it's not. Ex 3 year customer. Far better service elsewhere.
Staff are very friendly, patient and welcoming. Overall a great experience. I would recommend to friends and family.
"I want to give a big thank you to the Scarborough Dawson Team. From the office secretaries Tiffany, Helen, my hygienist Bernice to Dr. Amlani, you really are amazing! The whole staff truly goes over and beyond to make sure I have the best experience. They take the time to answer all my questions and always goes over and beyond for me. They really put their patients first! My experience with this team is always honest and genuine. I know I'm under the best care with them. I highly recommend Scarborough Dawson Dental."
Very friendly staff and dentists! Free WiFi Clean Comfortable Calm and quiet Never been to a dentist office that didn’t summon the anxiety monster that consumes me on a regular basis They offer you coffee which they make it for you and water which they get They make you want to come to the dentist
Highly recommended. A+ hygienists and Dr. Amlani is the absolute best.
Newly renovated, state of the art clinic. Staff are very friendly and professional. Great place to get your cleaning and treatments done. Recently had a treatment with Dr. Ben. Very caring dentist and lovely man altogether. You can feel that he cares deeply for his patient's health and well-being. I am looking forward to my next visit with him and my hygienist. Shoutout to Bernice!! Dawson Dental rocks!!
I was always afraid of getting my teeth cleaned because I would be in pain the whole time. At Dawson Dental I got Bernice the dental hygienist and she was extremely gentle and thorough. She was very knowledgeable and a lovely person to talk to. I left happy and painfree. I will be back in 6 months to see Bernice!
The dentists, hygienists and support staff from dental assistants to front workers are professional experts who take time to listen to your needs and provide collaborative solutions for dental problems and administrative matters! I've been going to them for 5 years now and despite moving to 4 hours away, still maintain them as my dental team. Would highly recommend.
Very Accommodating!! I was looking for a consult for teeth in a day. I always hear about Dawson on the radio. I walked in to see if they can accommodate me since I was passing the area and I usually work crazy hours. Although the dentist is not in at that time, Clare is very accommodating. She take some time to show me in the brochure and in the models about all on 4 . She knows her stuff, answers all my questions . She also scheduled me a zoom consults with the Doctor which is very convenient in my case
I went to dawson dental to have a mouthguard made. I made sure to get the total price before the mouthguard was made. After the procedure was completed, I paid the agreed upon amount. I received my mouth guard a month later. It took about twice as long to arrive than the 2 weeks that I was told. The transaction was complete; I received a service and product, and I paid the total sum. 3.5 months later, I get an invoice in the mail, for 35% of the amount I had originally paid. I have never had any services done at dawson dental, other than this mouthguard. I called and spoke with Essie, who describes herself as a manager. She tells me that the original price was just an estimate (haha how convenient that this is the first time i have heard that), and that I would be required to pay 35% more than the original cost, because the product costs more than they had anticipated. I thought this was some kind of joke, but she was quite serious. The transaction was already completed, how can they come back and ask for more money 3.5 months later? If I was told of the hidden fees beforehand, I would have purchased my mouthguard elsewhere, as the 35% mark up meant that the product was no longer at a competitive price. Essie tells me that I am unreasonable, and that I should just pay the money. She tried to guilt me by reminding me that the cost would now have to come out of Dr. Moss' pocket, and how little dentists made because they have debt from dental school. I stuck firm to my principals: I will not pay for your error. We had agreed upon a price, you cannot come back later and ask for more. Essie ends the phone call by telling me that patients like me are not welcome at Dawson Dental. "like me" ? did she mean educated, fair, and noncompliant with bullying?I am a smart consumer. If you are one as well, you should never go to Dawnson Dental)
Amazing staff
I'm a new patient here and had such a great experience. The receptionist was very friendly. It was such a welcoming environment; they even offer you water/coffee/juice while you wait. Bernice the dental hygienist cleaned my teeth. She was great! Very knowledgeable and explained what she was doing every step of the way. She answered any questions I had about my teeth. She's very light with her hands and made me feel comfortable. As a new patient here, I would definitely recommend this place to friends and family. I had an amazing experience from the moment I walked in.
Amazing people and great service. I actually look forward to going to the dentist .
Just left this place after having waited 35-40 minutes past my appointment time for an initial consultation. As I planned my day/responsibilities around this appointment, including when I went to work this morning, I feel incredibly annoyed. If you can’t keep appointments, don’t make them. Thanks for wasting my time.
Been going to Dawson locations for over 10+ years and by far Scarborough is the worst location. VERY UNETHICAL with the billing, make up codes and then get upset when you ask/question the bill. Reporting this to Ed the owner for him to correct this location/staff. Even spoke to other locations who agreed this location bills INACCURATELY!!!!
I would like to commend Karima for her excellent customer service. She is so understanding and helped me with an issue I had. Thanks once again. Tina.
I had an excellent dental cleaning experience with Bernice. She is knowledgeable in her work & has a gentle touch. I felt her love & care in her clients. She made my day! Thank you so much. Very much appreciated! I will recommend Scarborough Dental Clinic to my relatives, colleagues & friends.
Such a helpful and friendly team. We had an issue with our insurance and they were able to solve the problem right on the spot and help me understand the situation. Upscale dental office with professional staff. My 3 year old daughter had her first dental visit last week with one of the hygienist "Tannaz" and she loved it. Would definitely recommend this clinic !
Great experience getting teeth cleaned. Bright, clean. Recommended.
Dentist Ben does an amazing job when doing tooth extractions. I’ve felt no pain the two times that I’ve gone to get it done. Highly recommend!!
I was reluctant at first introducing my family to a new modern state of the art dental office until we discovered Dawson Dental at Victoria Park/ Sheppard. Upon my first appointment through to my last, I can honestly say that my family and I have now found a keeper. Dr. Cohen is such a caring honest Dentist. I never felt rushed or pressure upon our visits. It is very apparent that Dr Cohen really enjoys his profession. His assistant (JV) is friendly and just as efficifient too. You only wait 5 mins extra at most for your appt. Front desk staff make you feel at ease as soon as you walk in. Everybody works as a team...This clinic obviously takes pride with the cleanliness and contemporary design of their spacious facility which is not easy to find in Scarborough. My family and I are happy to have discovered Dawson Scarborough and I will be definitely recommending them to my friends.
The service is amazing, everyone treats you very nicely. The patient care coordinator 'Aleatia Tiwary' is very nice, and offers you the best service. Dr. Cohen is very good, treats you like a family member, in addition to precisely explaining every thing you need to know about your situation and what must be done next.
Just wanted to say the people working at Dawson Dental Centre are very polite , cheerful and perfessional.
this dentistry place is absolutely so sufficient the most politest place and they're friendly welcoming resourceful I was honestly shocked that they were so concerned people just aren't like that anymore so it was really nice and Tiffany that works there is the best
Bernice has been my hygienist for many years and does an amazing job every time! Aimee-Lee provided a welcoming and efficient experience at the front-desk
Great experience. I'm not very good with the dentist usually but the team at Dawson help put me at ease. State of the art equipment and techniques.
I booked an appt on line for both myself and my 3 year old son. I was a new patient and this was his first dentist appt. I requested a whitening procedure as a had an important event and was advised i need to have a dental cleaning done before hand. I aggreed. I arrived early for my appt. They advised that the whitening was not booked and i would to re schedule. I cancelled both appts. You would think i would have received a call to try and retain my business. Nope.
This office has been through a huge renovation, but it definitely was worth it. The office looks like a luxury hotel. The staff are nice, caring and they do all that they can to accommodate my needs. Knowing how dental offices are busy and stressful, they sure cover it up and make the patients very comfortable. The dental hygienists are so good with their cleaning, gentle and thorough, educated me on things I didn't even know about. The dentist and dental assistants worked cohesively and you can tell that they care for your oral health. The team overall was the best. Couldn't have asked for a better first time experience !
Dr. Brito made my first visit to this office uneventful my anxiety in the dental office all these years was for nothing. I booked my next visit without hesitation. Now I finally found my dental home.
Extremely kind, patient, and have great covid related protocols! Recommend to anyone!
Friendly and informative hygienist! Great loot bag filled with toothpaste, toothbrush and floss, also threw in some mouthwash. The cleanist bathroom and waiting rooms. Great staff and service.
Amazing and talented staff... from my first visit, Cathy made me feel like I was a part of the family... from the receptionists to the doctors, they took the time to know me, made me feel like I’m their number one customer... they are all extremely friendly and professional... always look forward to my visit and catch-up with the staff... highly highly recommend this dental office.. ????????????
Gabrielle has been my hygienist since I was 5. Now that they moved I still follow her to their new location. She is one of the best hygienists and I will keep seeing her until she retires.
I wanted to thank Dr. M. Tuason for introducing me to Dawson Dental. I would highly recommend this clinic if you want good quality service. Thanks to all the staff and especially Dr. Gelfand: because of you I feel confident to smile again!
If you have am extended health coverage always ask the fees before going forward to have the service. Most of dental clinic may waive the patient's share of the fees and satisfy with what the extended health plan pays which is most of the time more than enough. Here they only care about having more money withput any care regarding customer service. Try to choos a clinc which care about you as human not money.
I have been visiting to this place for sometime now and not one time they can ever kept my appointments on that given time or day. They always seemed to be having a problem and changing my schedule appointments. I have them cleaned my teeth several times and I always come back feeling the same as if never seen the dentist. Because of the bad or lack of attention my teeth started to look like I'm a smoker. I had to give up on them after my last visit.
We moved to Scarborough a year ago and needed to find a new dentist. After the complete mouth check up and xray, we found out that i have a cavity underneath my crown from childhood. At first, I was hesitant because I do not feel any pain and it is a bit costly. Dr. Ben answered every questions I had and has been very accommodating and easy to work with. He got convenient hours and didn’t wait to long for my appointment. And I had to say that the results of my crown treatment was amazing! The color, texture and the bite was prefect! I was relieved and thankful for Dr. Ben and her pleasant assistant Jayvi. When it comes to the expense, Gisela (receptionist) was kind enough to discuss my options with regards to the payment. Dawson Dental also created a relaxing ambience prior to any procedure being performed at that moment. A beautiful office and a wonderful team that cared for my health and happiness. A++ to Dr. Ben and his team! I would highly recommend him and his dental office!
I have been having a great experiences with the dentists, assistants, hygenists and front desk staffs. They are professional as well as friendly...make me comfortable whenever I visit with them. I have no reservation to refer this dental office to anyone who might need their excellent services.
Very friendly, courteous and professional front desk staff and hygienists. However, the management could be more customer oriented and less short term business minded. Dentistry is a science and an art. A good dentist must be an artist. You should not have to have reoccurring issues with a filling, crown, etc...
Friendly staff and very clean dental office. I'm recently a new patient at this office and was very impressed with the service. Thank you Dr. Ben for being thorough and saving my teeth from unnecessary treatments! I previously had a dentist that was pushing treatments on me that were not necessary. (Eg. whitening your teeth even if you have a naturally white smile and filling "cavities" although they are deeper grooves) Highly recommend Dr. Ben if you want an honest dentist who's friendly and thorough.
Bernice Dental Hygienist very competent and very nice .She is very detailed and competent .I like her great job .
The office is so large and inviting with many beautiful chandeliers and 3 clean washrooms. I am impressed with how kind the staff is. They even have a massage chair in my room. Almost fell asleep. I like the fact that they talk me through the procedure instead of just drilling away. They are fast so it doesn't take much of my time. I saw my cavities on the TV and they showed how it was fixed. Clean, fast, kind and fair priced. Thank you for a great experience!
Amazing team very professional ????????????????????
Sloppy with their paperwork. Despite the owner's false response below, they charged my credit card and sent me an invoice for someone else's dental work only because I had the same last name as them. Asked them to close my file 3 times because of it and they finally closed it. Go somewhere else to avoid any headaches
I wasn’t impressed not only by the cleanliness of this big, renovated office but also by the staff and employees. They were very kind and friendly to my family considering it was a first time here. They also have modern technology inside their office and their equipment is all new. I’m really happy to have listened to my co-worker who referred me here! I’ll definitely be coming back! Thank you
I’ve been seeing Dr. Cohen since I had baby teeth and have always been impressed by how quick and painless procedures are. I’ve gotten several fillings done without freezing with no problems. The staff are all really kind and friendly and we’re able to fit me in for a dental emergency even though they were fully booked for the day. They have clear COVID-19 guidelines and procedures in place and I felt very safe throughout my entire visit.
My experience at Dawson Dental (Victoria Park Ave Branch) was excellent. I like the staff and their professional approach. I rate Dr. Noah Naygeboren 10/10. Excellent!!!
Friendly , knowledgable staff :)
I had a concern with my bill, I spoke to the manager of the office and discuss the charges, she was very accommodating and help me settle the balance by offering a payment plan.
Good service, the staff are very warm and friendly.
Warm, caring, hospitable professionals in a very clean environment
I am a “gagger”. Or at least that is what a former dentist of mine angrily called me. I can’t control my gag reflex during dental treatment. This has meant that I have needed to be unconscious to get a filling. It also meant that I developed a real fear of the embarrassment I thought inevitable when going to the dentist. I am here to tell you that I had a completely different experience at Dawson Dental with Dr. Monika Amlani and Tannaz, the hygienist. Both listened to my experiences and wanted to try to work with me with no sedation. Both of them were happy to approach this in a problem-solving frame of mind and were willing to ‘think-outside-of-the-box’ to help me. For example, Tannaz used child sized x-ray bite guides for me. Most importantly, it all worked! I am sure I tried their patience at times, but they were never upset and I felt a real sense of care, which calmed all of my embarrassment. For anyone who needs to go to the dentist, but is putting it off because of fear or worry, I would highly recommend you speak to this dentist and hygienist. As much as one bad experience can turn you off of the dentist, a good one can transform taking care of yourself from a terrible burden to a point of pride. Thank you again, Dr. Amlani – and Tannaz. I will be seeing you soon.
Dawson Dental...Awesome!!!
On June 26 I went for a counsel and cleaning at the Scarborough location. All the staff were friendly courteous and informative. I felt like they really cared about providing the best possible treatment for me. I would highly recommend their services.
I went for a cleaning at the Dawson Dental at Victoria Park and Sheppard a few months ago and my experience was absolutely incredible. The staff was very accommodating and wonderful. A special shout-out to the hygienist Daniella who did an amazing job and made me feel comfortable the entire time. Looking forward to my next visit in a few months. I can't say enough good things about them! ????????????????????????????
Very efficient, always on time. The staff are friendly and helpful.
I have been dealing with Dawson Dental for a little over two years now. I completed a substantial amount of dental work with this clinic and for good reason. The receptionist staff have always been very polite and accommodating to my schedule. I was able to schedule payment plans and use my insurance to help pay for my treatment with all of the paperwork being done by Dawson on my behalf. I have recommended friends and family to this clinic before and will continue to do so thanks to their outstanding service.
Words are not enough to say 'THANK YOU' to Dr Cohen and his team,He gave me back my long forgotten SMILE and my confidence.He also showed me that good and honest dentist still exist,the expertise,experience and love that he brings to the job shows in the work he does...I would highly recommend Dawson to all.
Best Dentist around, I would get them to check and clean my teeth everyday if I could. Love this place! - Franco
I have very bad an experience with Dawson Dental clinic. I call them to check the price for a feeling for my tooth, I have been told to come and they will look. After I came they took x ray n told me to pay 170$!!! Just to open a mouth for a 5 minutes! So I have to come again and pay again,I never seen this kind of Servise before.Its a rip off! Usually dentist support to fix the tooth for a one visit include x ray and cheek up.I very disappointed with this clinic.Honestly, by this action they will scare all the customers.
My fiance and myself get our procedures done in our hometown, but we come here for dental maintenance...The hygenist Daniela is the only person we trust for our regular cleanings, the dental nurse named Mercy was incredibly helpful and pleasant to us. Amy, Claire, Karina and Tiffany went out of their way to make our schedules work out and were beyond kind in talking us through our treatment plans. I would recommend coming here for a dental cleaning to anyone, including friends and family.
My daughter had her first dental visit here. She was scared at first but her hygienist Bernice was very friendly. In no time she was picking her toy from their treasure box. She said she wants to come back. So we booked her next appointment in 6 months????
My children had a wonderful experience getting their teeth cleaned by Adrienne. Hygienist Adrienne was very thorough, skilled and knowledgeable. She was very gentle as well. Front desk admins were very helpful with the bill and insurance coverage. The wait times from the start of the appointment to the end were on time. I appreciate that the office understands and respects clients time. I will definitely recommend to my family and friends????
I’ve been going to Dawson Dental on Victoria Park for a few months now and have nothing but good things to say. The administrative team is always warm and welcoming, and very efficient. The dental hygienists are great and always make you feel at ease. I see Dr. Ben and he’s wonderful as well - he always welcomes you with a smile and asks you how you’re doing, and his work is fantastic every time! I highly recommend Dawson Dental Scarborough to anyone seeking a new dentist. They’re a great team!
From the first day going to Dawson Dental Centre for an emergency procedure with my fractured front teeth a year ago, I have been properly educated and advised with the options available and the respective prices for my Implant and crown procedure. Nothing was sugar-quoted and they were conservative and yet very realistic with the timeline for the completion of my treatment; despite the fact that I wanted it RUSHED really fast. Even though the treatment was suppose to be completed in 8 months, due to some new challenges and bite concerns towards the end of my Invisalign procedure, Dr. Amlani, my dental surgeon, had recommended to not rush and it was her professional opinion to extend the Invisalign treatment to make sure that the final process of the implant and crowns are done satisfactorily. Knowing that the approach was meticulous and calculated, and not wanting to finish the whole procedure as fast as possible shows the integrity in Dr. Amlani, the whole Team and Dawson Dental Centre. Really makes you feel that you are in safe and trusting hands and that you are not just a number. Highly recommend anyone to reach out to Dawson Dental Centre in Scarborough and see how they can help you with your dental needs and concerns.
I have not been in this clinic for 2 yrs, what a big changed from last time. The front desk ladies were very welcoming and warm, I even got a tour and see their new facilities. It's nice to be back. Keep up the good work Dawson Staff.
Dr. and Staff are very friendly, they will make you comfortable. They are very professional. They truly care about their patients!Highly recommend them..
Well, Dawson Dental-Scarborough! When I was young, I used to never go to a dentist as I just had a fear of them! Now, many years later my dentist is a place that I really feel comfortable when I go, and I go every 3 months. From the moment that I arrive, I am greeted by the receptionist who just seems to be waiting for ME! As I wait for my time, they have a TV to keep me busy, or free coffee, tea, hot chocolate machine to use at my leisure. My hygienist is a doll, and knows me, remembers our last conversation, and we just continue to talk as if we are old friends. When I am done, they make an appointment to come again, I bid my farewells, maybe have another coffee, and depart, waiting to be back in 90 days for my cleaning! Not a bad life now. Why not give them a try! Your teeth will Thank You!!! Stephen Polevoy
Had sleep apnea guard made by Dr. Cohen. It was the best. I don't need to use my clap machine anymore.
Angel was amazing! I have been nervous since covid and she made me feel so comfortable. The whole team is very friendly and helpful. Thanks ????
I have been a patient of Dawson Dental for over five years now and I won't leave! The reception staff, as soon as you enter, are so welcoming and positive. They are so helpful when scheduling appointments and contacting my insurance company, if needed, so that my visits are quick and painless. Bernice, my hygienist, has a feather light touch and leaves my teeth feeling SO CLEAN. Prior to joining Dawson dental, my husband hated going to get his teeth cleaned; now, he goes willingly without any reminder!
I had good experience at Dawson Scarborough location. The staff are very friendly and accommodating. The clinic was neat. My hygienist, Bernice, did a great job in cleaning my teeth. She was very knowledgeable and friendly too.
The service I received from the receptionist "Vanessa" (if that's even her name) was unacceptable. I called in with another receptionist Karen? whom picked up and didn't seem like she wanted to give me Vanessa's name. If a patient is asking for it, don't lie and sound resistant. I walked in a couple days ago to become a new patient as I've heard good things. I filled out the new patient paperwork, booked an appointment, and that was it. On my way to the appointment which was scheduled at 10:40 a.m., I get a call from Vanessa at 10:33 a.m. telling me that I was late for my appointment. She said that I was supposed to be there 10 mins prior to my appointment time to fill out some forms. What forms? The ones I have already filled out? Were you not aware of that or is the communication in your office poor? After I told her I already filled them out, she asked "Did you take the forms?" No, of course I didn't! Why on earth would I take the forms away if I went there the other day to become a new patient and make an appointment? The receptionist at the time of course took them after she serviced me. Vanessa's question at the point just made no sense at all. She then told me that either way, I had to reschedule as the doctor wouldn't be able to see me today as I was "late". My appointment was at 10:40 a.m. Not once did anyone inform me that I had to be there early so I assumed I was just supposed to show up at 10:40, no? I would not have been late at all as I was almost at the dental office and would've been there at the time scheduled. All in all, I rescheduled for the next day but then rethought the negative experience I had. I then called back and cancelled my rescheduled appointment and told then that I am not interested in becoming a new patient anymore. Negative experience = No business from me
I would highly recommend this dental office. Friendly staff and a clean atmosphere make going to the dentist a pleasing experience.
First experience at this office given covid precautions was great staff did what they needed to do to keep everyone safe. Bernice and Helen were great to work with getting my next appointment and files from my previous office.
Excellent Service and great staff they're all friendly and very professional.
The team at Dawson Dental was very welcoming!! Enjoyed the experience and recommend it to everyone! Karima Kara at reception is terrific!! Also would like to mention my hygienist Eliza .....she was great! Thank you!!
I absolutely love Dawson Scarborough even before the superb facelift lol I have always had friendly and welcoming service that has always been consistent. My dentist is amazing as well as all the Hygienist that I’ve had throughout the years. Last but not least, the front of the house team is always smiling and cheerful but most importantly they even remember me by name ☺️ when I walked in even though I haven’t been in quite a bit outside of today. I know it might sound small but in an industry where there are so many options the little things you do to make clients feel special goes a long way! Thank you and see you soon.
I have been a patient in this place for several years. Dr. Cohen is a great dentist. He takes his time explaining the procedure and always very accomodating even if he is not scheduled to work he takes care of his patient if there is an emergency, very rare to find nowadays!
I forgot her name but the dentist who wears a head scarf gave me false info on the health of my teeth.. she had me convinced that I needed to pull out my wisdom teeth for no reason. Luckily I got a second opinion. A clear attempt to money grab as I was uninsured and paying out of pocket.
Wonderful office Bernice the dental hygienist was so thorough and light handed. she honestly is so educated like she could be a dentist. she really looks at the big picture and she is all about taking care of my teeth to ensure I don't lose them hahah. highly recommend to come and see her.
I was impressed with the way this office is handling the health and safety of its staff and patients, very thorough. I feel safe, they are implementing what the hospitals are doing. The management is doing a good job.
Bernice #1
I come here to get my teeth cleaned and the dental Hygienist Bernice has been the best Hygienist I’ve ever had. Shes very light with her hands but efficient and gets the job done well. Unlike my old hygienist from another dental office who always made me bleed.
I went there for a feeling ,the Dr told me he has to put 2 feelings or DISTRACT the tooth! I went to see other dr at the same day ,he put 1 feeling for me and charge just 110$ which is reasonable price!What kind of specialist working there and give such a scary conclusion:) I am shocked.
Charges thousands of dollars but can’t even provide a work letter or email instructions for post op
Personable and friendly, and above all very professional. Unfortunately my geriatric brain does not remember the name of the hygenist that worked on me, but she did a spectacular job. Dawson Dental has earned a new steady client. Thank you :)
Always receive excellent care. Staff are friendly and Dr. Cohen is a professional who can be completely trusted to give you good advice.
I had a cleaning today at the Dawson Dental at Victoria Park Avenue. My hygienist is Bernice and she is amazing. Such a personable and professional person. I'm always pleased with the services offered. Especially during this time of covid. The premises are very clean and a safe environment is maintained. I've continued to come in for my treatments since last year and am very happy. At the front desk Aimee-Lee was also a pleasure to deal with. Overall a pleasant and positive experience.
Bernice is excellent, very friendly and knowledgeable! Would recommend her to anyone
When my dentist, Dr Starkman, moved his practice to join Dawson Dental I was worried that a bigger practice would not be as friendly and personal. I was wrong! The staff were welcoming, kind, efficient and made me feel valued. Dr Starkman continues to be such a talented, kind man who has become like part of our family over the years that he has looked after my whole family. He has always gone above & beyond to support us and make sure every appointment is positive. His assistant, Anna, and his hygienist, Gabby, are both gentle, attentive and really make me feel cared for. Thank you all for making what could be an unpleasant experience into a positive one. I would highly recommend this Center.
Experience was great until I did not qualify for 50,000.00 financing. After that the plan to fix my teeth was not clear and no responses from messages regarding antibiotics. If I was spending the 50k it was fine to remove teeth but if am getting regular dentures it is no longer advisable to remove teeth. Also next appointment is not available until Nov 5th that is a long time to wait to have teeth fixed. Horrible place and they should update their advertising they do not have same week much less same day appointments.
Excellent new location and staff. Would especially like to thank Teresa for all her efforts in making transition easy for our entire family. Would highly recommend Dr Steven Starkman as your family dentist! The best!
The best dental practice out there is Dawson Scarborough. Dr. Ben has saved me too many times to count. And Karima makes the whole experience beginning to end such a pleasure. The technicians and hygienists are among the kindest and most thorough I have had experience with. Dawson Scarborough definitely has a world class team of dental professionals under its roof.
Dr.Ben was very informative and detailed in his explanation makes it easy for me to understand and pick the best treatment needed. Great staff, friendly and neat place.
Thank you for seeing me on a short notice appointment. My toothache was unbearable yesterday until Dr. Amlani did something that was like a magical treatment (or whatever it was!) it instantly relieved my pain. The staff at this office are amazing, and very friendly. They even offered me a cold bottle water which I really needed on a very humid summer day! I've never been treated like a "guest" at a dental office before. The girl Dee as their treatment coordinator was so pleasant, knowledgeable, professional and informative about my dental coverage. She even drew my tooth and explained to me step by step how to prioritize the work that I need and still consider my budget. I now have a better understanding of my mouth. I would definitely give this office a 5 star. The office is very clean, no clutter, spacious and beautiful. I really recommend this dental office to anyone who is looking for a dentist.
Everyone is always so friendly and helpful. Thank you guys!
Berj is my hygienist since I was 10. I am happy with the service he provides me and my family. Great job. Always looking forward for my next cleaning appt.
Great office and very accommodating. The team was very friendly as I don’t like going to the dentist and have very little time to make appointments around my schedule. I really appreciate Dr Wang helping me. Clare was amazing with all my appointments. Nit sure why the other bad reviews but my experience was excellent.
I am extremely happy and i extremely recommend Dawson Dental Scarborough. The staff is very friendly and professional.