Here you will be able to see all the feddbacks of people who have information of the products of Dawson Dental Rosedale (Dentist) near Dawson (Canada).
Nowadays the firm gets a rating of 4.4 stars out of 5 and that rating has been based on 127 reviews.
As you can see it reaches an reviews average is high, and it's based on a very large number of opinions, so we can conclude that the assessment is quite reliable. If many people have bothered to evaluate when they've done well, is that it works.
As you know, we don't usually stop to give tatings when these are positive and we usually do it only if we have had a problem or issue...
This Dentist is classified in the category of Dentist.
Rana is a wonderful hygienist! She's very thoughtful and caring. You can tell she loves what she does and it is great to have someone that shows this enthusiasm and dedication with patients. Appointments are very individualized and always makes the person feel at ease. She makes the cleaning a learning experience as well. Recommend 100%
Nice personnel but the dentist dr ladha its a rip off. I don't recommend her.
I’ve had the pleasure of speaking to Dr. Cox two times to date and with each exchange he was extremely helpful and professional. My appointment was with Dr. Cremonese today and he too was very professional and made me feel at ease with the procedure. I would recommend this office and either of the two doctors mentioned above.
Great experience.
Sweet people! Had a great experience with Dr. Drimmer, highly recommended!
I have been a patient of Dawson Dental for three years now. More specifically, I am a patient at the Rosedale Dawson Dental, located on Bloor Street, close to the Yonge subway Station. My hygienists are Lily and Hanna and they are gentle with my sensitive teeth but thorough. The staff are friendly and always welcoming. I appreciate that I can get a cleaning on my lunch hour or early in the morning before work. I appreciate all you guys do for me! Thanks!
Professional and friendly staff, starting from the staff to the dentists. The place makes you relaxed.
Great dental practice!
Dr. Ladha is the best... and so are all the hygienists and staff. Very welcoming, efficient and down to earth. Make going to the dentist a breeze. Highly recommend.
Had a great dental cleaning with Rana. This was my first time with her and she was very welcoming and explained everything clearly. She answered my questions and was very knowledgeable. She is very personable and friendly. She works magic and can’t wait for my next cleaning. Thanks Rana and Dawson Dental!
Hadn’t visited a dentist office in over a decade due to severe anxiety. Went today to have an emergency root canal and it was the best experience I’ve ever had at a dentist. Dr. Cremonese was professional and kept me up to date with everything he was doing, while also checking to make sure my comfort level was to my satisfaction. I would recommend this dentist to any and every person who struggles with anxiety in regards to their dental visits.
Pros: Front desk team was patient and nice. Cons: dental team isn't honest with their mistakes. Eventhough the dentist Dr. Matteo was nice, he definitely still needs time to practice and learn more. This is an accident, he had accidently cut my inner cheeks during the filling using the drill. I asked him if it was a cut and he said no, it is because the divider pinched it because my cheeks were "plump". I trusted him when he told me that, and I do believe it happens once in awhile. As I was leaving, I asked him again If I need to atleast to gargle salt water. He said no, it will be gone in 1 day. The pain got worse and the wound is still bleeding. Ive gotten it checked again by other dentists and it is NOT a pinch, my inner cheeks And my gum beside the tooth has been cut by the high speed drill (photo attached). It will take atleast 1 week for the pain to subside. It's not about the cut that is wrong. it is the fact that he did not accept his mistake and disregard my after care.
Dr. Matteo has been by far the best dentist I’ve been to. He is not only amazing at his work but he’s also very humble and an amazing human being. A big Thankyou to their staff and Dr. Matteo for being so friendly and accommodating me on such a short notice. I HIGHLY RECOMMEND THIS PLACE for any dental work.
Cracked a piece of my molar off and they manged to squeeze me in the next day. The dentist I had, Dora, was amazing, very friendly, explained everything as she went and did a great job on my tooth! Reception staff were very helpful and friendly as well. They said they are moving soon, I'm sure the new office will be great.
I had work done and wished I had done it sooner!! What an amazing experience! Thank you!!!!!!!
Dr. Naila Ladha was excellent. She was thorough and sweet. I've never met a lovelier dentist! Her hygenist was top notch as well. i have really sensitive teeth and i experienced no pain there! They rock :)
Amazing experience with Dr. Matteo and Danielle. Very happy.
As if it was possible to enjoy going to the dentist...Dr Ladha is amazing! She has always made "scary procedures" totally comfortable and painless. Hanna is the BEST hygienist. The team at the front is always welcoming and it is overall a great dental centre that I would recommend to anyone.
July 13.2016 Toronto Daniel to You and a Message to anyone considering Dawson Dental Centre. "Daniel my Hygienist is Your Best Ever......She is So totally concerned about me/my dental situation that you would think she was an Angel...... She is a beautiful Lady and a Beautiful Spirit.....Young yet Years Beyond in Wisdom of knowing how to put me at ease. I have had Fear/Anxiety Issues my whole life with regards to Dental Procedures of any kind. She dissolves them totally with her "Chair Side Manner" and her Professional Care." Eric G HoF WOODRUFF HIGGINS & COMPANY Marketing DIrector
Thank you to the entire Rosedale Team for taking care of me and my entire family. My experience has always been great at Dawson Dental
Best dental office I have ever visited. They make dental work as painless as possible. Dental cleaning is very thorough. I am so happy with the way my teeth look and feel.
I've been coming to Dawson Dental for over 2 years now, and I look forward to every cleaning booked with Danielle, thorough clean and always fun to be around. This office has been greatly accommodating towards my needs as a patient every time I am there, ensuring student or work insurance covers my bills before I do, and gave me a great reference towards starting orthodontics. Highly recommended!
Came to the clinic for the first time, and thought it was remarkably accessible from the street. Very clean and bright, and all the staff were kind and efficient. Dr. Ladha took her time to address my concerns and was very thorough and sweet. Her assistant Sydney was gentle and so knowledgeable and friendly, they made me feel very comfortable and confident. I left there knowing I had made the right decision, and that I had chosen a facility with highly trained and educated staff to care for me. I recommend them wholeheartedly.
Took care of my emergency wisdom tooth same day!!!!! So grateful, and they took great care.
Went there recently for the first time after not going to the dentist for awhile. The staff was very professional. The Dentist was extremely thorough as was the hygienist. I loved seeing the pictures of my teeth and how they went over every tooth with me and told me how they each of them were. The hygienist gave me comprehensible advice on how to keep my teeth maintained. Overall the experience was the best I ever had at a dentist and I actually look forward to my next appointment in 6 months.
I went to Dawson Dental last year because I had flossed an old filling out of my tooth. Dr Brito was able to put in a temporary filling until full procedures were allowed. As things opened up after the lockdown Dr Brito put in a permanent filling. The year 2020 was quite stressful for me. I went back recently in March because I wanted to get a night guard for my aggressive clenching at night. I got the guard and Dr Brito discovered that I had several damaged teeth, and that 2 died. Dr Matteo was great and the second root canal eliminated a horrible pressure headache. Fast forward I am now getting some cracked fillings replaced. My health has improved and will be happy to keep a regular maintenance schedule with Dawson Dental in the future. Thank you Dr Brito and Dr Matteo.
Recently moved over to Dawson Dental and started working with Dr. Drimmer. She is awesome, walks you through every step of the process and makes sure everything is feeling perfect before moving on. Highly recommend her and her team.
The staff are incredibly friendly and punctual. The location is very nice and central. Definitely recommended.
Dr Cox is very kind and patient when explaining importance of cleaning mouth guards to encourage healthy sleeping habits.
Always feel so well taken care of. Have been coming to this Dawson location for years and have no complaints. The staff are super friendly and welcoming and I always leave with a bright (and clean) smile.
I was looking for a new dentist and came to see Dr. Ladha. The work she did was fantastic. Her assistant Sydney made me feel very welcome and did such an amazing job. Both Sydney and Dr. Ladha were friendly, professional and made me feel comfortable and at ease. I would highly recommend both of them. Excellent team!
I love this place. I actually enjoy going to the dentist now! Dr. Cox is very thorough and professional. Staff are exceptional!
Don't get your Invisalign treatment at this location. I started my treatment and over the course of 7 months which is half way through my treatment I had not had one follow up with a dentist. There is a huge turnover but also incompetent management that failed to follow up with me and my treatment. I attempted several times to voice concerns over the treatment and process but unfortunately I wasn't getting a professional response. I learned at the end that I am not assigned to any dentist and no one is watching over my treatment leaving me no option but to switch clinics half way through after I paid the full cost. I was left with couple of issues with my teeth, bite alignment and other minor things. I spoke with several new dentists who all agreed that this is not a normal experience and my treatment lacked comprehensive care. This means any new dentist requires me to start all over and potentially pay up the cost. The treatment was not the only bad service. I had to call at least 5-7 times to ensure my claims were being submitted. I was the middle man the entire time between the clinic admin staff and the insurance company. This never was my experience with any other dental clinic. If you are looking for comprehensive care and treatment I advise you to go else where because you will be neglected here and no one has your best interest.
My wife visited this place 3 months ago. Today again we got a call and were told that we have an appointment tomorrow. We never scheduled it. They sent us some emails before when we didn't respond, they even called us. This is not good. You should not chase your customers like this and should not schedule without consulting a patient. We finally decide to opt out of this clinic. Thank You
Great service ! Rana has a great personality and wonderful skills ! I feel so much better ! Thank you for The great session !
I went to Dawson for a cleaning with Hanna And she was SO pro it was crzy. Basically watched Ellen for an hour and forgot I was at the dentist. Need a nap and clean teeth? Dawson’s the place to go- and for sure ask for Hanna. Smooth AF
Had an excellent time with Danielle who cleaned my teeth. It’s always a pleasure going to Dawson Dental and I would recommend seeing Danielle as well!
Jessika and Dr.Drimmer are a great Duo. I've been having a wonderful experience with these two lovely ladies.
DO NOT GO THIS DENTAL CLINIC!!!! Just for asking more money from you! I was very diappointed about their service. My insurance is 100% covered by my insurance company. And I went to this clinic in the first and second time is all covered by my insurance. But I went the third time, they did some X-ray. And in the end, they told me that I need to pay 120. and the insurance company will give me the money back in 2 weeks. But after 2 weeks, they told me that i owned them X-ray fee. They will deduct the money from the 120. Why dont they tell me how much should I pay before they do all the X-ray?
I was seen by Dr. Drimmer who was pleasant and provided excellent service. The whole team at the Rosedale office was friendly and helpful in setting up my referral. I highly recommend the place to anyone seeking quality dental care.
For my time I come i felt comfortable with everything and she was very nice and explained me everything properly she is doing nice with me love her hard work I am so excited about my dental Hygienist Rana at Dawson Dental in Rose dale. I just started for the first time and i am so lucky to get such a warm kind and skilled Hygienist. she made me feel so welcomed and comfortable and gave me an amazing cleaning. Rana truly is a Rock Star and is extremely good at what she does. cant wait to recommend more people. she is a gentle soul, while thorough at the same time.
First visit to this dentist and I must say I'm impressed. Easy location to find, super nice staff, thorough cleaning and the dentist was very cool. I found her to be funny, knowledgeable, and very sincere - something you don't find often. Also, they processed my insurance right away meaning I didn't have to pay out of pocket despite it being my first visit. Will be coming back!
I am so excited about my dental Hygienist Rana at Dawson Dental in Rose dale. I just started for the first time and i am so lucky to get such a warm kind and skilled Hygienist. she made me feel so welcomed and comfortable and gave me an amazing cleaning. Rana truly is a Rock Star and is extremely good at what she does. cant wait to recommend more people. she is a gentle soul, while thorough at the same time. she is an Angel! <3
Amazing dental service for kids! In special during emergency situations! Thank you Dr. Carlos.
Dr. Drimmer is worth all the stars in the universe! I was feeling a lot pain because of a root canal and she immediately contacted the specialist to book an emergency appointment.
Dr. Drimmer is the best dentist I have ever been to...she is charming, understanding and warm..highly recommend her...
Been going to Dawson Dental for some years now. Always get great service and guidance from Dr Cox, Danielle, and the staff.
Danielle Z is the best hygienist in Toronto. She’s the reason I continue to travel to Dawson Rosedale for my cleaning appointments.
This place is exceptional! Most often I have these two lovely dentist gentlemen fluttering around me, and their assistants, making me comfortable and happy. They are careful, attentive, give you nitrous oxide when asked, and for my root canal yesterday I asked if I could listen to my own music through my baby speaker, and my dentist even said turn it up! So that was literally the best dental procedure of my life so far. Go see these guys!
Visited Dawson Dental for the first time this week & was thoroughly impressed. The location is extremely convenient to get to and easy to find (Right off of Bloor-Yonge Station), the staff is incredibly friendly (I felt right at home), service was extremely quick and my dentist was very informative. Would recommend to anyone looking for a Dentist downtown Toronto.
Have been going there for more than 2 years now, always feel taken care by Dr. Alana Drimmer and her team. I especially appreciate how I feel heard when sharing my questions, and know that Dr. Drimmer won't be suggesting any extra procedure or treatments if she does not deem them to be useful for my particular case. Place is clean, well lite, and front desk is very welcoming!
Great service overall. The staff are very friendly and knowledgeable. S/O to Dr. Sam!
It can't be said enough how amazing the team at Dawson Dental is. Dr. Ladha and her team always make me feel so comfortable from the moment I arrive. Both my wife and I have major anxiety about dental work, but your team is melting those anxieties away with every visit. This last one was a doozy too! Major extraction and all, but at no point did I even feel anything more than a bit of a hard tug, which, compared to the 4 extractions I had when I was 10, was a dream. Thank you!Thank you!Thank you!Thank you!Thank you!Thank you! now, if I could stop playing with my flipper...
I just want to give a huge shoutout to the Dawson Dental crew located at 120 Bloor st E. I just want the world to know I received excellent customer service from the crew/staff. The staff is friendly, courteous, and welcoming. At 120 Bloor St E the staff worked extremely hard to meet my families needs. I can say that my children and myself has gotten grrrreat! services in a safe and comfortable manner. I can honestly say we are happy to be apart of the Dawson Dental family and we look forward to our next appointment. Thanks again for your hospitality y’all are awesome. Stay blessed and safe from the Kerr-Cover family.????
Just had my dental appointment today n i am so much satisfied about their services. The staffs are friendly and accommodating especially RaNa who did my teeth today. She is very professional. I highly recommend Dawson Dental.
Really friendly staff. They really make a trip to the dentist an enjoyable experience
Excellent service and amazing Doctor and his whole team.
I've been a client at Dawson Dental for the past 4 years for my Invisalign treatment and I have nothing but great things to say about Dr. Drimmer and Abhijeet, my treatment coordinator. Dr. Drimmer and Abhijeet are both very compassionate and caring health care professionals that earned my total respect. They truly wanted to make sure that I am happy with my Invisalign results and tried their very best to reach my expectations of a perfect smile. Dr. Drimmer provided me complementary bonding and whitening after my Invisalign treatment was finished and that was a very wonderful gift from her. Thank you Dawson. I recommended Dawson to my significant other and he is also getting his Invisalign treatment done at Dawson dental.
Had an amazing experience here. Beautiful space, friendly reception staff, and flexible scheduling. Hanna cleaned my teeth and did a fantastic job...I will definitely be back!
Increíble service!! I highly recommend this place, my hygienist and the staff were very warm, kind and knowledgeable. Everything is very clean and modern. Thank you so much for the amaizing experience.
Very welcoming and friendly. The dentist was very nice and informative. He made me feel right at home and as if I was a friend. He provided excellent service and I will be coming here for all my future dental needs! The administrator Claudia was exceptional and extremely helpful! She kept me adequately informed at all times and was extremely understanding and helpful in everyway. Claudia and staff were super friendly and I would recommend this dental practice to everyone! Thx again Dawson team for your exceptional work!
I wish my insurance was better so i could visit this place more often. Tv's on the ceiling are a nice plus too.
Very welcoming place! Super helpful workers! Karen at the front desk is super helpful and friendly! Dr Cox is an absolute gem!
Have been going to Dawson for two years now...Friendly, caring staff x amazing service!
Dawson has consistently exceeded my expectations as a dentist and with their customer service. Recently, one of their staff spent over an hour on hold with my insurance company to find out if a particular service was covered - completely above and beyond. Cannot recommend enough to anyone looking for a dentist.
Fairly pleased with the service at Dawson dental. As another reviewer mentioned, sometimes it's a hit or miss with depending on what hygienist you get, but overall they're pretty good. The staff are extremely helpful and make the experience extremely smooth!
Amazing service, very professional. I would definitely recommend it!
My experience at Dawson Dental was a pleasant one. Himani at the front desk did an amazing job with getting all my benefits submitted and always called me the day before to remind me of my appointments. Dr Matteo is just wonderful! This was my first root canal so I was nervous! He made sure I was comfortable and ensured I was doing okay through the entire process. Thank you to the team for making me feel at ease through my entire procedure.
The dental hygenist Rana was amazingly professional and caring! The best dental treatment I have ever received in my life! My friends noticed my 'whiter' teeth right away! Also, the receptionist, Karin, was very kind and helpful. Kudos to the entire team for such a wonderful professional yet friendly environment! Will diffenitly recommend this centre to anyone seeking 'proper' dental care.
I have gone to other Dental offices, but Hannah is the BEST Hygienist for me. She does a great job, I would refer her to anyone who asks me.
The staff were very courteous to me and my dentist was very nice and professional and so was her assistant. I highly recommend this dentist office to anyone in need of dental work.
Everyone I saw that day and whenever I come in are amazing and friendly and very professional. This appointment was very different to me as it was It my 4 year old son first dentist appointment. Of course you could imagine the fear and anxiousness of the unknown. However when he came in he was greeted with a smile by Ashley and Reetika they made him feel comfortable. They took all the fear away. Then he went on to Dr.Naila Ladha she is always so friendly and made my son feel right at home he was laughing and even forgot he was at the dentist. Thanks Dr.Naila Ladha, her dental assistant you guys are perfect made my son’s day and I love coming to see you. Special thanks to the dental hygienist Reetika and Ashley who started off the appointment. You guys are all GREAT and needs to be recognized ! Keep up the excellent work. He can't wait for his next dental checkup all because of you. The toy that he received was an added touch..
100% satisfied with all of the patient care I received at the Dawson Dental Rosedale location. Most importantly they listened to all my concerns, questions, input and feedback for the dental services needed then delivered. I truly felt it was a coordinated delivery of care that exceeded all of my expectations. It was a team effort on all aspect of my dental requirements and I want to thank all for the professional human customer service attention and care I received. Cheers, Daniel.
Dr Ladha and her assistants at Dawson Dental did a great job rebuilding my broken tooth. It was a quick procedure with no pain at all. I will certainly recommend her and her dental office to my friends an family.
I am fully pleased and satisfied with the services rendered at Dawson Bloor Street; very professional attitude, and skillful approach from every member of the team. Thank you Dr Cox, Shelly and the people at the front desk. G. Gorgun DDS PhD
My hygienist Hanna was amazing! She is so knowledgeable, friendly and thorough. I was very impressed & will be requesting her going forward!
ABSOLUTE SCAM. The clinic lost my xray forcing me to go through an extremely uncomfortable one at their sister location. When I asked for a refund, they dragged their feet for 6 weeks saying that it needs to go through head office. Thier head office is in TORONTO. I still have not seen my money come back. They keep telling me that they will call me back and have not done so even once over this 6 week period.
I have been a patient of Dr. Drimmer at Dawson Dental for the past 4 years. Dr. Drimmer is a pleasure to see as she is always in a friendly mood, shares details of all results (even positive on your great dental care) and does not suggest treatments that don’t make sense. The Dawson Dental office is professional, has up to date technology and is very courteous. If you are looking for a wonderful dentist who smiles a lot and has a passion for dental detail, I would highly recommend Dr. Drimmer.
I rate the the hygienist (Danielle) highly. I would recommend her to anyone. My experience has been a positive one.
Finding a good dentist is like finding a needle in a haystack. You could not ask for better Doctors other than Dr. Brito and Dr. Matteo. They treat you like family! Every procedure carried out is well explained in advanced and done so painlessly! Don’t ever lose these guys!
This office is welcoming and warm. The front desk staff are pleasant and efficient. The office is clean and well managed. I felt special and comfortable, along with trusting my dentist and hygienist. I would recommend this office.
I find the office too big. It does not feel personal and kinda feels like a factory. There are lots of staff, many communicating using ear pieces and walkies. My last dental cleaning the hygienist kept taking so many pictures of my teeth, and then made me stand to take a full picture of all my teeth in a machine that wasn't working. So another person came all the while I was standing there with this thing in my mouth, they kept trying and trying it took 10 min. I also feel they are significantly more expensive then other dentists I've visited. On one visit I had dents work done, I came back in a week or two because tooth was feeling odd...was told by the Dr that it's raised a bit too much and she can polish it more and shave some of the filling down. Needles to say I was charged for getting that done, a tooth that she worked on...no other dentist charged me in the past for adjustments to teeth they worked on. I decided to leave the dental office.
I continue to go to Rosedale Dawson Dental because of the best dental hygienist, Danielle. I look forward to my appointments because of her honesty, integrity and engaging approach. Well done Danielle!!
Dr. Drimmer was absolutely amazing. Her assistant Christianne work so well together - they were great. Their work was like an orchestrated ballet - painless, fast and super easy.
The quality of care you receive really depends on the hygenist you see. It seems like they're all random at this place as the last three times I have been here I have three different hygenists. One of them in particular was very rough with her metal tools which seemed unnecessary to me. They also booked me for an exam without even asking you first.
This practice is so close to my loft that I want to love it, but I cant. The corporate structure of this clinic is disheartening and uncomfortable, and Ive already transferred my records out of there. Im giving them 3 stars, however, because they run efficiently and streamline everything - something thats valuable in todays world. The atmosphere is just too box store for me, but I appreciate that they never wasted any of my time.
Easily the best dental clinic in town. Highly skilled hygienists and dentists and very responsive and professional admin staff. Wonderful people and experts in every aspect of the job.
I came in for a consult with Dr Brito, and he suggested I would get 2 wisdom teeth removed. Him and Dr Cremonese were very friendly and made me feel comfortable and relaxed through the whole surgery. I had no pain or swelling during the recovery. If you're afraid of needles Dr Brito is your go to, I didn't even feel the anesthesia, he is very skilled! I highly recommend Dr Brito & Dr Cremonese.
I am only 12 years old and they are always friendly and when they are working on my teeth they are very gentle!
This review is for Dr. Cox and hygienist Danielle. My main reason for coming to Dawson is because of Dr. Cox. Dr. Cox is very professional, honest and knowledgeable. He also involves his patients in decision making for treatment which is greatly appreciated. Coming to Dawson i came across hygienist Danielle. I have found her to be professional, detail oriented and friendly. I have recommended my family to her as well.
RUDE, OBNOXIOUS, LACKING KNOWLEDGE...... I've never been treated this bad in my life! The staff is very rude. The Doctor is money hungry and doesn't know anything. All the work they did fell apart and I have to pay thousands of dollars to get it fixed now! I AM DEVASTATED!!!
Wonderful. Caring. Understanding. Professional. My daughter is not afraid to go to the dentist thanks to the compassionate and amazing care from all the treatment she has had to have. She now smiles and is pain free. Thank you.
Ellen is a marvellous help at the desk. I am touched by her care and concern with each treatment and follow-up. Dr. Cremonese is a gifted dental surgeon who is peerless in his skill. He has a great sense of humour which engenders a calm and relaxed state in his patients. Dr. George is a world-class denturist who is meticulous in his work and very kind in his manner. Dr. Anna is a also first in her field as a Professor of Dental Medicine at the University of Toronto. She is a very kind and caring dentist. I feel like I am with family.
My first visit was extremely pleasant. The dentist and assistant was very professional and friendly. The receptionist was very thorough and helped me answer any questions I had in regards to payment of my services. I highly recommend Dawson Dental Rosedale to everyone I know
I had a really good experience - 5 fillings and my back wisdom teeth removed. Dr Drimmer who is an amazing dentist who put me at ease through all of the procedures, which were painless. She ensured that I was 100% happy with the way my teeth were feeling before I left the chair and on my checkups. It has been 2 weeks since my wisdom teeth extraction and I am going in for my 2nd check up to make sure the healing is on track. A small cut on my moth became infected and the amount of care that I was given by Dr Drimmer and the team to ensure the infection subsided was awesome and helped it to heal quicker. The best thing is - After the treatments I feel like i have a new mouth! I used to live with a constant discomfort (of not being able to chew on one side of my mouth or avoiding certain foods) that I would try to avoid but now my entire mouth is feeling perfect. I think the results; quality of the treatments, staff, level of service and after care provided by the practice; is unique and represents great value to me as a patient. One other thing I appreciated was the practice helped me to understand my insurance coverage and prioritized treatments based on the amount of insurance I had available on my plan and the risk of problems. After my treatments, I still have insurance left over – so it is not as they cleared out my plan coverage in order to get the maximum amount of cash out of me! I really disagree with the hard selling/ money grabbing comments on here. I was advised to take cleaning but did not feel obliged. There were no hidden charges on my bills and I felt like the priority of this dental practice was the health of my mouth not their health of their wallet. Have recommended to friends a colleagues who have a all came away with the same feelings.
Dr. Cremonese is a absolute gem, takes his time to explain procedures and keep you at ease. I've switched over to Dr. Cremonese and happy I did so. Would highly recommend him to everyone.
Dawson Dental is a representation of corporate greed in its best form! My first time - I came in for a routine cleaning. After the cleaning they suggested that I do the complete check up (x-rays, etc...) which would also include a free cancer screening test. I agreed and scheduled that for my next visit. After I left the center, I was charged twice for the procedure. I had to go back to the office and they rectified the mistake. I said honest mistake... can happen to anyone. The next time after I came in for the check up - I was charged for the "free" cancer screening test. AGAIN I had to go back to the office and rectify the mistake. At that time, their dentist recommended that I have a certain preventative procedure done on my molars to help prevent cavities. I agreed to that procedure but after the dentist finished my work they charged me a whopping fee for a procedure that is completely different. I called the office twice before having someone tell me the doctor will get in touch with me in the next 2 hours. Well guess what.... 2 hours later NO CALLS. No actually... make that 2 days later and still NO CALLS. I had to come to the office AGAIN and have them explain their billing practice. According to them, the procedure I was charged for was the one the dentist did on me even though I never consented for it. I asked how can you do that procedure, bill me for it when I never consented for it? Their response was a measly "sorry - but this procedure is better and is worth it in the long run". REALLY? Your doctors don't decide what is best for the PATIENT without their knowledge and input. I was revolted by the complete lack of ability to effectively communicate something between a dentist and their patient. Jesus christ... how hard is it to tell your goddamn dentist to mention to the patient the actual name of the procedure they plan to do? Not say some other one and then bill the patient for something completely different. Folks, Dawson Dental may follow the Ontario Dental Fee Guide but they will still use every opportunity to gouge you for money. Whether it is by "erring" in billing, up-coding their claims or simply not obtaining consent. They will ease you in slowly with their "free" services initially but this dental office will follow all of these aforementioned practices that put profits above patients by your 3rd visit. Please save yourself the trouble and go somewhere else where honesty in the doctor-patient relationship is more valued and upheld.
Finding this dental clinic was the best thing that happened to my teeth! They turned the entire experience of a dentist phobic into a pleasure. Dr Cox is an absolute gem who finally made me able to go to a dentist appointment without the fear that usually sits tight in my stomach, Dr Matteo made 3 extractions that resulted in 0 pain, even after the anesthesia wore off, and the entire nursing staff did anything possible to accommodate my discomfort and fear. Last but not least, the ladies at reception are very pleasant, efficient with my coverage claims, quick to book my appointments and made the effort to remember my name :)
Overall, it was a great experience. The front desk staff (especially Karen) were beyond pleasant, both on the phone and in person. Dr. Matteo provided my care, and he was phenomenal (as well as his assistant who's name eludes me at the moment!). I ended up needing a root canal, and the procedure was as enjoyable as a root canal can be hahahah. But seriously, he explained the procedure and why he would be performing it , he made sure that I was comfortable throughout, and he kept the mood light and breezy! He took time with the procedure, and also arranged for follow-up care. The only downside, which I will not deduct a star for because it isn't their fault, is the location. Being so close to Yonge and Bloor, getting there by car is a bit of a challenge (parking, traffic, never-ending Toronto traffic). Other than that, the office itself is clean and well organized. I would definitely recommend this dental office!
Completely agree with the other 1 star review made by Laura. Doctor is completely money hungry. I had a good experience with the rest of the staff but he is awful. He passed my bill and charged me for X-rays I didn't need. He even charged me to "check" my file to see if I had had them done recently which I told him I had... Twice. He also wanted me to see the specialist about getting my imaginary wisdom teeth taken out. I am 28 and you can barely see them in my X-ray. My mom never had hers come in, I don't have any crowding, I don't need them taken out. He said to me, "we will just get them out there anyway". Umm no thanks. Almost forgot... The $600 mouth guard I bought broke within a week.
Fantastic experience ! The staff are great!
I find that they waste alot of time booking multiple appointments over several weeks. They dont do the best job because they will see you next time. It is a dragged on process. This is the most I have been to the dentist my whole life for a small issue that doesn't seem to be getting fixed. They are nice people, but the practice needs to work on its customer care and learn how to book appointments.
Always first class treatments and service, rendered.....Dr Lada and Dr Cox use leading edge technology, that makes going to the dentist a breeze, the admin staff and clinical staff are there to help in any way possible.
Thank you Dawson Dental for resolving our situation quickly and kindly. I appreciate Himani, the Treatment Corrdinator for helping us with this matter. Our family has been going to Dawson Dental on Rosedale for a few years. I went for a follow up and received a $9000. bill. We trusted this dental team but they did not check with the insurance carefully that some service is not covered and they continue to proceed the work. At this difficult time I really don’t appreciate their lack of care and incredibly over charging. We are also essential workers as well. We will stop going to this dental office.
Dawson Dental Rosedale is great! The staff are all friendly, they have weekend emergency care and a live chat after hours to help with any needs. I would highly recommend them to friends and family!
So i was on the hunt for a new dentist and these folks are close. Its 2020 and I'm less than thrilled with how the front desk staff handled my call. I mentioned my partners benefits and reception kept say "she", i corrected her and said "he" and she didn't correct herself. After referring to my partner as "She" again and again i said "He! My partner is male" (gay couple). She kinda copped and attitude about it and said "sorry! HEEEEEEEEE". Like you're pretty close to the village folks, and i assume have a heavy flow of lgbtqia+ clientele. Lets work on possibly being gender neutral until you know for sure.... or not giving attitude about it when your corrected. I wouldn't give this place my business at all strictly based off that first interaction.
March 4/2020 - I had my first appointment with Dr. Laura Santoro of the Dawson Dental Bay Street location today and I was very pleased with my experience. She listened to everything that I wanted to discuss and went over all points with me, giving me several options to address my problems and concerns. I will be continuing to see her as my new dentist, as she is caring, personable and seems very capable as a practitioner. Thanks to Dr. Laura for a pleasurable experience at my appointment, which is really saying something for a dentist appointment!
I have always had an irrational fear of dentists and visiting them. A fear of being judged for not having a good enough dental routine of cleaning, flossing etc. But I cannot speak highly enough of Dr Ted Cox. He is empathetic, sympathetic, non-judgemental and aims to assist in finding a treatment plan that prioritizes issues to make them more affordable over time without coming across as condescending or patronizing. Highly recommended.
Have been trying to get in touch with this office over the phone. For 3 days nobody has answered even when I leave a message. They have lost my business.
My experiences with Dawson Dental have been top notch. The desk is professional and I like the electronic appointment reminders. Dr. Drimmer is fantastic! I have always been anxious to go to the dentist but she makes me feel comfortable. She always gives me options for treatment, and listens to my concerns. She clearly keeps up to date on the advances in dentistry available to me. Thank you!
Horrible service. I went for a teeth cleaning about 9 months ago. I'm fully covered by insurance they still charged me saying the money would be given back to me. After my insurance paid them they still have yet not refunded the double charge. I want to the clinc in toronto by bloor and the receptionist was soo rude I could not even stay to argue. Apparently I have to wait for a check that they have no idea when they will issue. Terrible save your self time and money go anywhere else
My tooth was hurting so much and I was seen the very same day! I’m so happy that a friend recommended this office to me!