Reviews of North Island Dental (Dentist)

oreoluwa ibrahim

They’re amazing & very extensive. Everyone from receptionist was so kind. I very much recommend. They don’t just explain everything they also show you ! Pretty cool

Samuel Chenelle

Top-of-the-line equipment, great staff.

Rita Marie

I visited North Island Dental for my first time today. They were friendly, efficient, professional, went ‘the extra mile’ to meet my needs and have some super cool high tech. equipment. I definitely recommend.

Brynn Hughes

These guys are great. Go here. First, every single person I have interacted with has been amazingly kind and lovely. Second, they are all a bunch of dental nerds and it's great. They have lots of new equipment (who doesn't want a 3d scan of their skull?!), and Dr. Bachus is super knowledgeable and explained everything in detail. He pointed out features of my teeth I didn't know about and explained what it meant. Very informative and helpful. Its just a really great experience start to finish. I am weirdly looking forward to my filling in March? Who says that about their dentist?!

Nikki S

Amazing staff! I felt so welcomed and they explained everything to me to help me make choice in my treatment. They have really amazing technology and can show you what the issues are in 3D so you get a real idea of what is happening.

Sydney

Absolutely lovely office and amazing staff. Dr. Bachus is so reassuring and Jocelyn is an absolute sweetheart. My hygienist was so great and checked in on me frequently to make sure everything was comfortable. They make coming to the dentist a great experience.

Chantal Russell

Fantastic staff and service! The clinic is beautiful and everyone is so friendly. They make going to the dentist an enjoyable experience!

Andrea Kennedy

Highly recommend anyone open to seeing a new Dentist to take the time to check out this clinic, the office is beautiful, the staff provided quality care and I felt I was in great hands. I have been suffering from tension headaches due to a medical condition and after speaking with the Dr decided to try a treatment for the first time. They offer both Botox & Dysport. I wish I had gone this route a lot sooner as I haven't had one headache and my forehead muscles are no longer in pain. Really happy I walked by their office & decided to go in!

toni teale

Nothing but great things to say so far about North Island Dental. The Dr was personable and didn’t seem rushed or like I was an inconvenience to him. All the staff were also great. I was put on a cancellation list to have a tooth fixed before the holidays and the staff were amazing at accommodating me as soon as they could. They also gave specific details on what to expect of an emergency type appointment. The whole experience from booking to the end of the appointment was seamless and great.

Louise Tomlinson-Crees

Dr Bachus, Jocelyn and their staff at North Island Dental are all very proactive, friendly, & innovative in their thinking and working processes. The place is sparklingly clean and modern, I felt very well looked after and in very safe hands. Would highly recommend.

Sharmeen

I was a bit nervous to attend a new dentist but I tried Dr Bachus' office as it's close to my work and easier for me to get to. I was rewarded with incredible service, wonderful dental work (repairing a chipped tooth to the point where it actually looks flawless now) and great collegial care. The office is spotless, the staff remarkably kind and Dr Bachus is a great dentist! I have already recommended them to a few friends and would gladly endorse the team!

James H

I first experienced Dr Bachus’s care at the dental clinic at 19 Wing Comox. Exceptionally personable, approachable and a consummate professional, he was one of the base’s superstars. I knew he was establishing a new civilian practice, and after releasing from the military, it was a no-brainer to seek him out for ongoing care. His new facility is stunning and is equipped with diagnostic equipment that I have never seen in a general dentistry practice. My initial visit with him was more comprehensive than any previous dental appointment, thanks to Dr Bachus’s employed technology. Kudos also have to be given to his hygienist Laura, who was as gentle as she was thorough. Everybody at the practice was super friendly! The whole experience seemed so much more social than a dental visit. Dentistry isn’t normally fun, however, I’m looking forward to my next appointment! Maybe I’ll eat more candy and sugar just to shorten the time between visits!…

Theresa Pinke

Beautiful new dental office, with all the bells and whistles. Dr. Cyrus Bachus and the staff have provided me with a secure feeling that we will receive treatment second to none. I felt at ease as soon as we were greeted at the front desk. Not hard to recognize that North Island Dental has some of the most friendly and experienced staff in the area. Kudos! My husband and I followed our Hygienist, to North Island Dental because of her excellent service and professionalism. All treatments and procedures were explained thoroughly along with visuals on a TV monitor for me to see. Already have our return visits booked in six months! Enjoyed my complimentary Milano’s coffee too, for becoming a new patient. See you all then!

Gracelle Bonifacio

Came in as a new patient with North Island Dental and was impressed with the seamless and efficient way they managed my experience from intake to insurance. I can tell this clinic is busy as almost all rooms were occupied with a patient and yet I didn’t feel at all rushed with the experience. I always dread getting cleanings done but this felt like going to the spa. Dr. Bachus was so thorough in explaining what he observed was going on with my teeth and all options to address my clenching. I’ve always let dentists “do their thing,” when it comes to my teeth, but North Island dental made me feel empowered and understand the current state of my dental health. The receptionist and front team were bubbly, welcoming and were great at dealing with my sometimes difficult insurance claims. Looking forward to coming here and working wi th the team again!

Jack P

Wonderful facility, the professionals working here are great. They explain what is going on, and what your treatment options are. I'll be coming back for all my dental needs!

James Spouler

I had a chipped tooth repaired. I got an appointment almost right away. they fixed it, it looks great. Super friendly, and helpful people. I am definitely going to keep coming back for all my families' dental needs.

Meghan Grant

Best dentist I've ever been to! Everyone was so kind, the dentist is very knowledgeable, the clinic is brand new and clean, and the equipment is super fancy.

Jenn Purdue

Great service and really friendly super helpful.

Karen Joy Cañada

Amazing staff, dentist and clinic. I felt comfortable and well taken care of. Will be back soon with my 12-year-old son.

Marvin Boyd

I could not be happier with North Island Dental. The receptionist was great, very personable, and Dr Bachus was exceptional in his rapport and willing to take the time with explanations and discussions of proper care. I would highly recommend.

Susan Jacobson

Warm , friendly team of professionals. They take the time to explain procedures and possible treatment plans without rushing or pressuring. Altogether thorough in their approach , with state of the art , brand new equipment and methodology. These folk are very accommodating as well , going the extra mile to make their patients comfortable and welcome. Best ever dental experience I’ve ever experienced. ????????????

Darrell Mackay

can't thank the professional group at NID enough. Thorough workup, listened to the patient (me), clear explanations, efficient and amazing collaboration with community partners and quick resolution to my issue. Highly recommend the team at NID. We are convinced enough to switch dental offices. Thank you thank you thank you.....and scratches and treats to Winston!!!

sev nichols

Dr. Bachus is very knowledgeable and explained in great detail what my procedure entailed and I barely felt any pain. The new office is welcoming and quite modern.

Rosanne Steinke

If you're in need of a dentist in the Comox Valley, then look no further. Just as all the other happy clients have said, the staff are warm and thorough, and the facilities are wonderful!

fox prime

Top notch, with friendly and knowledgeable staff and a great dentist to boot.

Shannon Lemire

Very professional and awesome office. Hygienist communicated each part of my visit wonderfully. Hygienist was also thorough with her cleaning, and it was an excellent experience. Jocelyn Bachus and Dr. Cyrus Bachus have a top notch practice/office, with all the cutting technology. Dr. Cyrus Bachus took time to explain all the x-rays and digital images taken, and ensured there were no underling issues that would need to be addressed. Lots attention paid to details. Highly recommend North Island Dental. Was an extremely positive visit, and look forward to seeing them again.

Christina M

The most comprehensive checkup and the best and most friendly staff!!

mickey bain

Not only is North Island dental the most modern and tech savvy dental clinic I've ever seen, the staff is exceptional. I have always had a fear of dentists and even being in the waiting room makes me anxious. At NID I was completely at ease. The young lady, Laura (I think her name is) cleaned my teeth and was very gentle and understanding of my fear. She took my mind off of my fear by being personable and kind. Dr. Bachus is knowledgeable and trustworthy. And Jocelyn Bachus puts you immediately at ease with her professionalism and soothing voice. NID has my 5 star rating and more!

JenandNic VW

During an emergency pediatric dental situation this week, Dr. Cyrus Bachus was the first dentist we thought to reach out to. Even without notice or an appointment, he took the time over the phone to calmly, kindly and thoroughly walk through the situation with us. He clearly explained what needed to be assessed, and simplified immediate next steps during the stressful event involving our child's dental injury. Not only did Dr. Bachus go above and beyond with amazing support and professional advice, he also followed up by sending us summarized information and visuals which we were able to review and absorb at our own pace. We are so appreciative of Dr. Bachus' guidance, and highly recommend going to see him and his team at North Island Dental.

Elizabeth Allen

My toddler just had her first dentist visit with the team at North Island Dental. It was INCREDIBLE! From the warm welcome at the door, to the colouring book and chance to get comfy in the big chair and with a teddy bear, the team thought of every way possible to make my toddler (and us) feel safe and comfortable. We could not be more pleased with our choice in dentist and strongly recommend North Island Dental for all families. Thank you for all the extra efforts to make our first dentist visit so special!

life Aboard

As new practice in Courtenay. Friendly and competent.

Diane Bailey

Had my teeth cleaned/examined . Staff was very friendly, efficient and professional. Dr. Bachus is current with the latest practises and has expertise in all forms of dentistry. I highly recommend this practise.

L B

I am a new patient and I was very pleased with my experience at North Island Dental. I am in need of a crown but was still unsure if it was the best option. Dr. Bachus was incredibly thorough in laying out all the pros and cons of each option and answered all my questions. I could tell how busy the clinic was, but I never felt rushed. I really appreciated this. The reception team was also amazing. They didn't give up on me or my tricky working schedule, and managed to get me an appointment quickly. I feel confident coming here, not to mention how beautiful the clinic is.

Daniel Polysou

I’m not one that is fond of going to the dentist but the team at this office made it as comfortable as possible. Friendly, respectful, and informative. Glad I walked by their office being constructed and contacted them.

Kristie Keyworth

What a wonderful experience! The staff are friendly and professional. My children enjoyed their visit. We are happy and grateful to be patients.

Nate D'Arcy

Great first experience for our 18 Month old daughter meeting the dentist. Dr. Bachus is really great with kids!

Alex Jules

I always am very nervous about dentistry because of past work done when I was a child, NI Dental eased my mind and are very honest:)

Nancy Hilliard

What a wonderful experience! After an extended time away from my usual regular checkups, this experience made me very happy! By the time a most professional Hygienist had finished with me I was almost napping. She gave me a "heads up" of what the Dentist would most likely wish to discuss and was very professional including a most personal interaction. The Dentist was very professional too, confirming what the Hygienist had observed along with giving me straight forward answers with no mystification whatsoever. So pleased - and even more amazing, I have no hesitancy in regards to my next appointment. Thank you North Island Dental!

RJ Double

NI dental was able to fit me in for a next day emergency dental visit. I was very impressed on how accommodating they were to help me given I was not a patient of theirs. Overall, my experience was great and the staff was very friendly and knowledgeable. Also, the clinic is really nice! I would highly recommend NI dental if you are looking for a new dental office in the Comox Valley. Thank you for your help, Dr. Bachus and Jocelyn!

Makayla Mohler

I am very happy with how welcoming, joyful and knowledgeable the staff is! They explain everything while showing you pictures of your teeth to get a visual which I loved. I left feeling well taken care of and excited for my next appointment! Highly recommend!

Judi MacGillivray

I am a new patient of this clinic and was very impressed with first, the front end staff and then Dr. Bachus himself. Personable, thorough with state-of-the-art equipment. I appreciated the various options presented for treatment. New clinic and very clean. Support staff great!

Olivia Friesen

Very friendly and welcoming! Great first dentist experience for my kids!

Michele Pritchard

Such a warm welcome from the whole office at North Island dental! I have struggled to find a friendly, trustworthy family-oriented dental office in the Valley and I’ve finally found one. Also you can’t beat the BRAND new shiny office and equipment they have here… best dentist in town hands down!

Connie Watson

My first visit yesterday was the most friendly and cheerful dental office visit. Jocelyn and front desk staff are efficient and welcoming. Experience with xrays/cleaning was easy peasy, cheers to hygenist (sorry I forgot your name, lovely blonde lady) and Dr Bachus is easy going, ready to be thorough on the review of xrays, and recommendations for non urgent procedures are no pressure.