I am a disabled person who had been in contact with this office to get a digital scan for retainers for over two months, but they turned around and refused because I refused to change my dentist and go to their office from now on for dental care. They never even mentioned about needing to come in for an exam, an initial appointment, and that you would have to switch over to dr Choi on top of everything just to get a vivera retainer scan done. So they got paid for an appointment that shouldn't have even occured, total money grab. I have the appointment, emails and texts recorded to show this on top of that, and they know I am disabled and the lady even hung up on me and was very rude to me on top of everything. Very poor business practice, and I will be releasing this information on the web to let people know that this is a terrible place to do business. They have no interest in helping people, just in making as much money for doing as little as possible. On top of that, I just made an appointment with another dental office that offers the itero scans and they said they would do the scans at the very first appointment and it would only be 600 for a whole set of viveras compared to promontory height's 710 for their set. Money hungry people. Wasted my time for two whole months. EDIT: on top of that, I already saw the new dental place, and four days later they already had my retainers ready and wanted to see me for a fitting just one week after my initial appointment and scan, all for 600 dollars for 8 vivera retainers. Avoid promontory heights dental at all costs, dishonest practice that gives a very sketchy impression.