Reviews of Destiny Dental - Chicago - Chatham (Dentist)

LaBraya Keys

Since I have been bringing my children here, I have had no issues with the staff at all. I had one issue and I called them about it and it was resolved right away. I can say that I am very pleased.

Patricia Campbell

The staff and dentist treated me very good,I love my dentist,who always greet me with pleasant smile,thumb up for destiny dental

Davina Hastings

This place is horrible I went in for a filling that had came out. I should have known she didn't know what she was doing when she had the water running all down my neck and back, my hair was soaked a lot of other stuff in between wrong but to make a long story short the filling fell out after a week my insurance said I had to go back there cause they would not pay for same tooth twice. I didn't want the same denist (kumar) so another dentist (EY)did this time . She was a Lil better but 2wks later that filling came out too they lied to my insurance said they told me to come back in for xrays and some more b.s. so if you love your teeth DO NOT GO HERE!!

Lorie Dwyer

First I have to say that Destiny Dental on 87th and Cottage Grove has a wonderful staff. Dr. Emile is an awesome dentist very caring and extremely good. Yes sometimes you do have to wait but they do their best to accommodate you. I have recommended Destiny Dental to everybody I know especially Dr. Emile she's an awesome dentist.

Mira elm

This place was great :) they have wonderful staff working there and very caring dentists. I had 4 cavities and they did an awesome job making sure I was comfortable and that I could handle the pain. They were also very patient with me about me not having approval from my doctor and waited while I could approval from them :) don't let the area determine the service

akilah akousa

Very great dentist super professional and quick !

Sunday Sanders

Rude unprofessional smh ???? the man in the back was mad because my son was crying.. How he approach me was totally unnecessary and very unprofessional ????‍♀️

Larcenna Mason

Two appointments I had to wait over 45 minutes both times. I do not wait for services that I am paying for. The staff seemed not to care. My family will not be back.

Bree Howard

a lot of the people that come in here are ghetto so they may rate it bad b/c they want the world handed to them. when you have a facility that accepts walk in's... expect a wait. but the service is good. the dentists are great and quick and to the point. they helped my child without me having to send her to a 'specialist' that wanted to put my baby to sleep just to extract a tooth. it's a great dental office.

Murteas Conway

This was my first time at this Dental office. The staff was absolutely Fabulous. From the Doctor on down to Charlie (Dental Assistant) and Prestina.(Dental Clerk) Just great Customer Service. I was so pleased. I so glad I chose Destiny Dental for my Dentist procedures.

Michaele Smith

The are so rude for no reason.

India Maynor

The staff is very knowledgeable, helpful and patient!!! I am very afraid of going to the dentist, I avoid it until the pain is unbearable. I went to the office today and was told that I needed to have a tooth extracted. Fear completely took over me!!!!!!!! The dentist and his assistants were so comforting and patient. Although I am still terrified it is comforting to know that the staff at Destiny Dental will be understanding of my fear and react accordingly. Thank you for making me feel at ease through this visit!!!!!

MACKMILLION

I waited an hour to be seen, the so called dentist look like she just came from the club. The environment was extremely ghetto with all types of inappropriate conversations. I'll never go back to that clown show of a dentist office again.

Janell Hart

Terrible terrible wait time not good, went there and hadn't been there in awhile don't ever wanna go back. DESTINY DENTAL ON 87TH SUCKS. Had an appointment at 12 but called said I'll be late got there at 1215 still at 245 hadn't seen the dentist when I walked to the back she was on a patient when I just got up and walked out she was on a walkin ugh!!!! I have gr8 insurance they just VERY unprofessional. THEY SHOULD GET NO STARS

Fabian Hayden

Staff is not nice as some of the dental people do not know what they are doing unprofessional dentists that come in there to do people teeth

Keon Price

I had an appointment for 9 a.m, the dentist still hasn't made it in. I understand patience, however their staff should consider the respect of other people's time. To wait a ridiculous amount of time is absurd. I will complain to our insurance.

Travillya Hill

The wait time is extremely long waited over two hours in the lobby then get to the chair and waited over an hour for them. Prior to the appointment I complained about the left side tooth hurting the dentist refuse work on the side I said needed attention but tells me she see something on the right side that's she going to work on. Needs zero stars

Loren Tricia Thomas

Great Place.. I've had work done there..very nice atmosphere... Friendly crew!!!

Sani'jah Jackson

Dental assistant Aminat Bailey she Escalate job cleaning my teeth I definitely recommend her again

Louversia Gilbert

Employees have a terrible attitude !! no customer service.

Larry Dunn

Dr. Ward was excellent, representing a fine tradition of dentists coming out of Meharry Medical College in Tennessee (I asked). The dentures I received took a few days to certain in and they turned out to represent prime work. Thank you Dr. Ward and Thank you Destiny Dental.

DAYEDAY4

Hello,I just went to my Dental Appointment and was amazed how the Staff was helpful unlike my past visits@Other Places!The Nice Service and Prices were better than other Dental Office's!

Dorian Brown

The staff is very unprofessional and need to go back to Dental school

Constance Thompson

If I could give no stars I would. Dr. Ward completely messed up my teeth....$2100.00 worth of dental work that needs to be done over! I would never fo back to this place! Long. Long. Long. Waiting periods over 2 hours sometime.

AvaBinGood C.

Wow, I was just searching for a dentist to call for an appointment today, and happened to find this one here. Whoever is managing these responses needs to lose their job, ignorant as all get out. Ghetto as hell. Planned on stopping by,however thanks to these responses I will go elsewhere where they seem to have a bit more respect and professionalism.

Pulinga Thornton

My visit at Destiny Dental was perfect for a very nervous person. The check process was seamless. Dental assistant Brian and Dr. Hrositiva ( spelling is wrong) broke everything down for me and even wanted to know my opinion. Will definitely be back.????

Judith Beam

Great experience! Natalie has a great team and provides customer service!

Mercenaries Chicago

I went there to get my loose crown cemented back, I didn't know we can actually find that in Walgreens. However after two hours of waiting to see a dentist, I was made to wait another 30 mins inside just for a really rude lady to tell it it's unethical to put my crown back ? And told me there's nothing anyone can do about it and I'm supposed to go around toothless because she says it's unethical to put my crown back or I can go to a different dentist who will take all my money to put it back. I really find it funny cuz I went to a Walgreens and got the cement and did it myselfand it fixed the aproblem. Need more training for your staff atleast on how to talk to patients.

doneyale mcblackwell

I love this office!!!! They always see you at your scheduled appointment time, if not earlier. They are very professional and courteous. I had an awesome experience with Mimi today!!! I would recommend this dental office to EVERYONE!!!! Thanks a bunch MiMi!!!!

Kyeisha Richardson

They pack you in like a heard of cattle.Why double book like that.There is never any seats so you and 4 or 5 is standing.Customer Service is awful.I beleave there fresh out of school.The work is not acceptable.

Shaika Oliver

I had an appointment set , I waited 40mins to ask how long it’s going to be just for them to say your next. I get called in the back just to wait even longer , I wouldn’t refer anyone here. 15 to 3mins is ok for a wait but any thing longer is unexceptional.. I won’t return

Beverly Bailey

So do that means the dentist are ghetto also? I had an appointment and waited an hour and a half. And when i was finally called to the back i waited another fifteen minutes before a dentist came in to (treat) me whuch was ten mintes in ...,no every one is,not ghetto who come in and if they had an bad experience they have a right to write their views on the matter. If people in this dentist office cant take bad or not so good reviews then i dont think they should be asking for people to rate them.

Cameron Agnew

I was skeptical at first, and didnt know what to expect from them before going; as it's difficult to find good help and attention within my neighborhood. Ive had a broken tooth for about 4 years and any and all dentists that I've been to has only suggested the more expensive option. Dr. Kini (Kenny) not only was able to do my root canal - he contested my insurance company about the work I NEEDED to have & was able to do the work. I can truly say that I was overall impressed with the doctors and blown away by the personalism of the desk clerks. I've recommended this office to 2 friends and they have come in for everything from cleanings to crowns.

Kyriptic simiple

Me & my son have been coming to Destiny Dental for a few years the service has always been Good. I was waiting for a call back after they contacted my insurance they never called I would have to constantly call them. Sometimes they were a little unprofessional on the phone like I was bothering them but I over looked that. The last time I took my son Oct 2019 was Horrible. The staff was Unprofessional 4 of them 1 guy 3 ladies stood outside the room I was in laughing loud & talking for about 15 mins. The guy came & said give me 5 mins. When he did come 5 mins later he didn’t speak to me or my son he just start cleaning my sons teeth...he didn’t say a word he finished & left. I thought this was rude & weird. I will not be returning looking for another Dentist Office. In response to the Owner who is questioning why I’m leaving a review 3 months later. I never knew you could leave a review. As I was looking for another Dentist Office in my area Destiny Dental comes up first and that’s how I saw the review section. As an owner of a business I’m shocked at the beginning of your response. Also since your Very Curious of my experience 3 months ago (i only go to the dentist every 6 months) The facility was not clean like it normally is the floor in the room we were in had a huge brown spot in the middle of the floor I’m guessing it was rust from the chair I don’t know but it it also added to the visit being very unpleasant.

Tracy Reed

How do u come for an appointment on time and still have to wait an hour to b seen this is crazy and my mouth is hurting so bad ????????????????

Cinnamon S.

I haven't had a a horrible experience but it wasn't a great one. The front desk worker seemed unprofessional to me but the doctor and his assit.. They were great. They made the experience better being that I hate the dentist anyways. I did have to wait a while to see the doctor after I already made a appointment and it took them forever to find my name in the system.

Ramond Salako

Pls what is the email address for density dental

Brandy Mealing

Worst customer service ever. They’re very Slow. What’s the point of making an appointment just to wait a hour or people that have later appointments get called first? You question them about what time are you going to get called and they say you’re next. Still wait 20 minutes after that. One girl who works behind the counter sits there and acts like she doesn’t see people when they walk to the counter to check in. Won’t be returning.

Sonserya Powell

Scheduled an appointment over the phone and the receptionist had an attitude the entire time and was rude.

Famien Morrison

Excellent.The entire staff are very curtesious,polite friendly professional. All out very good demeanor. Ms Jasmine andSymore andCamile are very great Above all the doctor that did procedure is very excellent. Don't forget about the receptionist. All in all the facility is great I will refer you to my friends.

La Triese Wilson

Excellent dental office for the family!

B Skinner

Had an appointment scheduled received text confirmation days prior, arrived at 9am no one was there. Website even says open til 3pm. I understand things happen but a courtesy call would have saved my time. Over the years I've noticed a decline in customer service.

Alicia Prieto

Brought my little brother to his dental appointment, had a very good experience, especially with Dr.Hristova. Dr.Hristova was very patient, understanding, and explained everything thoroughly for my brother to understand. Very friendly staff, management, and Drs!

Jashira Washington

I've been here several times and they do a good job. They were very patient with my 5 year old son whose teeth they cleaned and they did an excellent job removing my impacted wisdom tooth. They explained everything to us so that we could understand it. We waited a little while but that was okay because the service we received was good. My only complaint is that I asked the receptionist to mail me a physical form in December and I never received it.

Markellie Fogle

They may not have the best customer service skills but I got a great set of teeth.

Jamaal Mitchell

I love the service , and the staff is nice and friendly and my teeth are coming out perfect ????????????.. THANK YOU DESTINY DENTAL

Shauntel Hutcherson

First time client, treated very professional for my cleaning also by front desk receptionist.Then the unprofessional behavior began with the staff calling me 45 mins before my Appointment stating that the The Dentist didn’t have the proper tools to feel my cavities which is very unprofessional if you specialize in dental care . Very unprofessional staff

Patricia Hamilton

Awful service!

Casper

People are nice but very unprofessional. You wait 2hours with an appointment and no one tells you what's going on. I guess due to the location no one care which is said. I don't understand just because it's on the Southside of Chicago it doesn't have to be professional. Just because it excepts medical card this dentist office can't be ran at higher standard. Just sad. Definitely going to be going elsewhere. Not worth my headache. Time is valuable and they don't care......

Dorian Mcdonald

Have been coming here for a while and recently had a consult for my wisdom teeth. Mr. Hristova was very patient and understanding of my concerns and explained everything with excellence. This location has great hospitality!

Myesha Griffin

Had a 12:30 appointment... it’s currently 1pm no one has even apologized or approached me ... thanks for the great customer service

Camille Thomas

Dr. Emile is simply the best!!!!

Naii Buck

There is one African-American lady in particular that is very rude and unprofessional

candiegirl612

Rude untrained staff!! Forgot why I stopped coming here. Won't be back ever!!

Leslie Porter

This place is AWFUL!!!!!! will never visit here again. If my insurance would have allowed me to take my x-rays some place else i would have left this place. Waiting over 2 hours and they just started on me. Not Good business. Will be reporting them to my insurance.

Rita Ringo

After losing my job, and changing insurance from PPO to Medicaid it wasn't a good feeling at all. I had a trusted dentist that began work on 2 root canals, but he would no longer service me because of insurance coverage. On top of that, it was during the shutdown so only urgent situations were accepted which made getting help even more difficult. After calling around, Christian Community recommended Destiny Dental, but the reviews about the office staff weren't appealing so let's just say I was very hesitant. When I say I was pleasantly surprised, I can't express just how much. The customer service received from the front desk wasn't noteworthy, but my dentist Dr. Hristova and her assistants Brian and Jamila won me over from the very beginning. At the end of the day, my dentist and her assistant team provided me stellar service and treatment. I highly recommend the team to everyone for preventive maintenance, root canal work, deep cleanings and even denture work (I overheard successes with other clients). As an adult patient, Dr. Hristova provided the best dental care for me, especially during my tooth pain and concerns with COVID. Thanks so very much for everything Doc! You're simply the BEST! I noticed there was a changeover with the front desk as I attended appointments from fellow black young ladies to Hispanics. I also came to understand, the front desk is dealing with customers over the phone and in-person who are very anxious, angry and fearful of pain as well as out-of-pocket costs so let's just say we as customers haven't been pleasant which can it very hard for the staff to provide friendly service in response. As patients, we should be mindful these folks are risking COVID as they work in the mouths of people trusting their service will provide relief of pain, and transform yuck mouths into an aesthetic best with original teeth or manufactured. Be nice!

Carole Bell

The staff at Destiny Dental on 87th/Cottage Grove were very professional the whole 3 months that I was getting work done on my mouth. They explain the whole process that I needed and they were very concern about me. Thank you for all the work Dr. Emil, Ms. Bell and staff!!

Sheena Coleman

Very unprofessional!!!! This Is One Of The Worst Places To Go Too!!!

Hit List

OMG! Great dental clinic the ladies at the front desk was so helpful and kind, they move at a fast space!! I would definitely recommend this dentist to everyone who I come across!! Thanks Destiny Dental!!!

Darquite Jones

First time client, treated very professional by front desk receptionist. Then the unprofessional behavior began with the 1hr wait and the question of when will i be seen, then they decided to put me in a room for 20min with no one explaining someone will be with you shortly. So i left because i can't trust the service with this behavior

Tyna Childs

I have been a patient here for eight years but today will be my last visit! First of all everytime I go I see a different dentist! They have all been good with communicating with me until today! Now It seems if you don't have insurance you are treated differently! This particular Dr. today couldn't have looked of my previous records! Didn't really communicate with me to tell me the real source of my pain. I waited an hour for service then felt rushed! Granted they were busy. Still I felt she was just trying to get done! I will not go back!!!

Izzika Lewis

Aminat Bailey treated my teeth with so much care so please go down to destiny dental for great teeth care

Kara Yarbrough

I have been coming to Destiny Dental for years with my children. This is the one place where they have had the best experience. We appreciate their patience and kindness to our family.

Tiffani Banks

My dentist Dr.Kariya and Dental Assistant Aminat Bailey was fabulous. They were very attentive and informative. Very friendly and prompt.

Ora Jackson

I called to question why I was charged for an x-ray that I did not receive. The person I spoke to said it was in my file. I explained that on April 12th, I did not have an x-ray. I came to the dentist because I was still having sensitity from work done in March. The dentist only told me to use sensitive tooth paste. The sensitivity in my teeth would last about 10 weeks. I did not get an x-ray. She had the nerve to tell me that it was my word against her records. She laid the phone down and I could hear her say I am not talking to this women. When she came back I told her she was very unprofessional. I advised I would file an appeal with my insurance company. She said go ahead. I called my insurance to file the appeal. You cannot charge for services not rendered.

Danny Mailey

I appreciate Destiny Dental service they work really good and the customer service is great, keep up the good work ????????

Sherman Ousley

I went on a walk in had a bad toothache they seen me within a hour and got me right together I love this place I recommend them to anybody good job guys