Horrible!!! I had booked time off work and this dentist cancels my appointment day of, because he decides to take off on a vacation. So I rebooked. Booked MORE time off work, and the 2nd time he cancelled because his Hygienist wasn't in and doing her work was beneath him. I told them I was not happy and that they were costing me hours. Went to book an appointment today. They no longer want me as a patient because I was upset he left his office knowing he had appointments that week... DO NOT RECOMMEND AT ALL!!!!
Wish Dr R Clarke was still around, He knew how to treat his patients and showed up to work. Took 2 months and 2 cancellations (over a year ago) and now this dentists drops me with an open slot available because he remembers I wasn't happy about back to back cancellations....even though I never spoke to him directly, I spoke to his receptionist who I have known since I was 3 or 4 years old, and never had a problem with her, lovely lady!
Obviously he doesn't care about money, but I do. If I am paying someone hundreds of dollars to work on my teeth. I expect them to show up to work, when I am taking the time off. Could care less about his patients and what THEY have to do, just to get an appointment and how booking time off work twice, to be cancelled on after you've left work. Looks REALLY good on me when I show back up and they think I am just making up excuses to not come in. If you have a 7-5 job.....highly recommend using another place. Not 1 problem with my last dentist for 30 years and this guys only averaged to get me in 33% of the time I make an appointment.