Here you will see all the opinions of real people who are buying the services and products of Richmond Dental Clinic (Dentist) in the area close to Calgary (Canada).
As of day this business gets a rating of 4.8 out of 5 and the score has been calculated on 127 reviews.
You must have seen that it reaches an reviews average is virtually the best one, and it's based on a high number of reviews, so we can be quite sure that the evaluation is very accurate. If there are many people who bothered to give their review when they are pleased with the business, it works.
As you know, we don't usually stop to write opinions when they are good and we usually do it only if we've had a problem or issue...
This Dentist corresponds to the category of Dentist.
Great bunch of people here. Caring, honest, fair pricing and detail oriented. Cant ask for much more.
Really exceptional experience as a new patient. All the best equipment. Such a friendly team of professionals.
Extraction required for a rebellious tooth. 10 out of 10 would do again.
Haven't been to the dentist in over 10 years. All the staff are amazing and the procedures go over painlessly. 100% recommend
It's been over 10 years since I saw a dentist. All the staff members at Richmond Dental made me feel welcome and comfortable. Adrian's kindness and expertise made my hygiene appointment fly by! I'm so grateful to have found this wonderful office.
Excellent !
The staff are friendly and professional. I feel very appreciated about the dentists and hygienists did very well in cleaning and checkups effectively. The clinic is clean and organized.
What can I say, the best dental experience I have ever had hands down. I'm a University student and this estblishment has blown my mind in terms of Oral care and how one is to be treated(They are Amazing) Especially Dr. Ayman Atallah :) Hmmm, well I will just let you know if you are reading this then you are doing exactly what I did and that makes you a educated consumer and that's awesome! I want to give this dental clinic the best possible review because they are the best that I have ever experienced. My experience has been so positive that I'm writing this post. I literally almost fell asleep in a dentist chair not once but twice. Dr. Atallah is so gentle and considerate of your health and well being it's a breath of fresh air, he is definitely a dentist dentist :) He has an amazing dental team (especially Sam) they are all so in sync with each other as a team it is very reassuring. The pricing is very reasonable and trust me I have been to a couple few Dentists over the years and they are definitely a very competitive establishment :). My smile looks amazing now and I have received so many compliments on my teeth and how great they look, my confidence level has definetly gone up ten fold. I will leave you all on that note and I just wanted to let you you all know that you won't be disappointed and it is a good Dental experience and you will leave feeling like you made a life long Dental (Doctor) experience. Take care all and happy smiling.???? Melissa
i had an emergency and they booked me in soon as they could. next thing i know i’m fixed uP with a perscription fit for a king. richmond dental are the best. thank yoooooo
aces
Very professional and efficient In fact today felt like a miracle to be pain free, and to have had such a prompt appointment All was explained so well, from the front desk to the dentist and his assistant. Thank you so much. I will highly recommend Richmond Dental
Before having my teeth scaled, I asked if all my work woul be covered by my plan. I was told "should be". I found out at after It wasn't so I got a shock at the reception desk to pay over $200 just for scaling. I was so annoyed after so many years of amazing service and treatment. I was refunded the money but it has changed my overall opinion. The ownership has changed, so that has something to do with it,Ii think.
I can chew again ! But seriously - This IS a very clean, professional, well organized place to have super friendly people put pointy sharp things in your mouth. If you are at all squeamish about needles or deep probing below the gum line... You will be happy with them. Appointments are always on time.. to the minute. I have been going there for about 6 years.
Treated very well and promptly.
Always a positive experience here. The staff are very friendly, professional, and accommodating.
The staff is nice and helpful in sorting out insurance coverage do I know my cost up front. Dr Gough is personable gets to the point quickly. The office is nice too.
From the front desk to the back they are great at their job. Wouldn't go anywhere else.
Dr. Gough and his team are amazing. I was dealing with a possible dental emergency and they responded well, booking me in almost immediately. The Dental Assistant was kind and engaging and the front desk staff was warm and thourough. I have rebooked and will continue to. If you are looking for quality care and affordable prices please visit Richmond Dental.
I love this place!! Dr.Gough is the best. I have been been their client for 4 years now and there have been no complaints. I used to work in SW so it was very close to me, now that I work from home for another department, I have to drive 30mins just to see Dr. Gough but it’s worth the drive. He has is an amazing Dentist. I would highly recommend this location. The staff is awesome, friendly and kind. I love it!!
It’s a wonderful dental clinic! Brenda the hygienist is very gentle and friendly. Teeth didn’t hurt at all after a thorough cleaning. All staff are great, they direct bill, and I received a gift for being a first time patient. Highly recommend!
The team at Richmond Denta Clinic are amazing imo. I was eating the other day and accidentally swallowed my crown this past weekend. We phoned to ask for an appointment on Monday and they were able to get me the very next day at 1 PM. I fully expected I would need to have my root extracted as part of my tooth was broken with the crown. Much to my surprise, Dr Gough was able to save what was left of the tooth and with craftsman like skill built it up to accommodate a new crown that very afternoon!???? His amazing assistant then did her magic and skillfully crafted a temp crown so I can eat properly until my permanent crown is ready next week!! I cannot thank them enough for saving me a pile of moola as I thought for sure I was going to need a very expensive implant that would have taken months to complete. Thank you to everyone for your quick and caring service!!!
Great experience... RDC has it. From the telephone call to the front desk and ultimately to the service rendered... I had a great experience meeting friendly and knowledgeable staff. Thanks, Eva, Leanne and Adrian.
Dr. Gough has eradicated my fear of anaesthetic needles. Throughout my implant process, he has been so gentle. I highly recommend him. His staff are friendly and professional. Thanks for everything.
highly recomended!!!
First time there since 2019, as always the service was amazing, got me in to replace my crown ASAP. Big thanks to everyone
The staff were very friendly and professional. Great spot for children to go as there was a spot for kids to play. I would recommend this dental office to my friends and family.
Excellent care provided to me and my family from Richmond Dental. Have had good experiences with this dental office for years. Fair fees and caring staff. No unnecessary procedures. Highly recommended!
Dr. Stuart Gough has been phenomenal with the dental care of our family. He’s very thorough and knowledgeable and takes the time to make sure the kids feel comfortable. All the staff is great, friendly and caring and make every visit a great experience for us!
I was so nervous about finding a new dentists after moving away from the one dentist I had seen all my life, but my wisdom teeth forced me to go find answers and I found a wonderful team of people here to help me out. The girl who did my x-rays was talkative and engaging and explained things and was able to answer hundreds of my questions, and the dentist did an awesome job inspecting my teeth and going over my options with my teeth. They have a nice quiet office, I barely got a chance to sit down before I was being called in, and the hygienist and dentist were good about not injuring me. I am 100% confident that they could look after anyone's dental problems.
An impressive amount of time and effort taken to consider the patients comfort. It’s been so long since my last dental appointment and Richmond has made the whole experience painless, welcoming and even enjoyable. I will be coming here for all my dental needs.
First time visit for filling .. Was recommended by owner of " My Bite " dentures .. I'll be using this dental clinic for any other future work!!
I have been a client at this dental clinic for many years. Highly recommended!
Excellent work done in friendly and relaxed atmosphere. Thanks!
Most dental practices these days focus on building their own bank account instead helping people build up their confidence with their smile. Most businesses just think about MONEY instead of actually helping people. I’ve never gotten that feeling at Richmond. I moved out of the province for a few years. Moved back. Tried a dental clinic closer to home.....BAD IDEA! It was back to the “let’s see how much money we can milk from this guys stellar benefits plan” I’m not dumb & can see through bull$#¡t. So now I travel from Deep South Calgary to go to the only dental clinic in Calgary that truly cares about the people. RICHMOND DENTAL!!! Richmond has ALWAYS had pure intentions when it comes to looking after my smile. And trust me, I don’t gas ANYONE up unless they deserve it. Especially typing out a review. These guys will take care of you the way that it’s meant to be. I promise. P.S. Avoid EVERGREEN DENTAL!!! They don’t want your smile. They want your WALLET!!! Sincerely, Ken S Aka M1SC
Always friendly at the front desk, very professional staff and very pleasant appointments. Always leave with a fresh, clean smile!
My wife and I decided to move here at Richmond Dental Clinic since it was closer to our place. I feel right at home immediately as I enter the room. The team was very accommodating and professional. I would truly recommend this Dental Clinic. for so many years it was our first time to received an electric toothbrush which is expensive but they are so generous with their gestures. It was truly a fantastic experience.
Kind people there, very informative! 5/5
Just had a great tooth filling treatment by Dr Lawrence Lai, he did a brief recheck before the treatment. The whole process is smooth, fast and professional without any harsh feeling. The charge is reasonable. I recommend this dental centre.
When into to get my teeth clean by Adrian. Was painless and fast. Teeth came out looking new. He was helpful and answered all my question. Had cavity’s fixed by Dr. Gough. He was very fast and painless. They did such a good job that I didn’t even realize I was being worked on. Your comfort seem to be there top priority. The bonus was that my teeth have never look better. Thanks for help.
I was very impressed with the fillings that I received, beautifully done and no pain in the process. My hygienist is very friendly and relaxed and takes the time to tell me about what is is doing and check kn with my level of comfort.
Tina was very nice and they did a good job at making me feel comfortable.
I have no complaints and nothing but all great things to say about the team that has been doing work on myself. I was apprehensive at first and was somewhat embarrassed of my teeth and they welcomed me in and now my teeth look awesome and I feel better about myself . Thanks Richmond Dental you guys Rock..
Super friendly staff. Very thorough exam. Best dental experience I’ve had.
I am really disappointed by all means in my recent experience from Richmond Dental. No time management at all and wasting customers time and effort. I am not recommending this office to anyone. If doctors time is valuable so mine too.
Meagan, the lady at the front ... A1 Dr. Stuart Gough's dental assistant ... A1 Marisa, the office Manager ... A1 Dr. Stuart Gough, is the "LEONARDO de VINCI" of dentistry. Throughout my experience, Wisdom + a Molar teeth extraction, all I felt was "ABSOLUTE JOY"!!!
All staff members I interacted with today were very professional... from the front desk to the Dentist and his Assistant. Clinic is super clean as well. I am a happy customer of about 10years now and I am very pleased with the service. I highly recommend Richmond Dental.
I really enjoy that they give you headphones and let you watch the tv they're doing the fillings. The people working there are always so nice and caring. Warning me of punches with the freezing and apologizing for it. It’s kist an awesome environment
Richmond dental does a good job and are very nice to there customers
Very friendly staff, always giving good advice for how to improve my dental hygiene without feeling like I’m being scolded for not flossing enough. An overall friendly but professional bunch.
My first time to visit these clinic and i was say that i have a wonderful experienced to do my fillings to my teeth...Dr. Rod was so kind and very nice doktor and together all employees was show they same as well.... i don't hesitate to recommend to all out there to visit these clinic and enjoy the feelings i was experienced.
The skilled and friendly staff at Richmond Dental make the dental experience a pleasure. I recommend this clinic.
Excellent service provided by professional and friendly staff. Strongly recommend this dental clinic.
Very professional, throughout. Front desk staff is very friendly and accommodating.
Great place! Do good work!
Richmond dental clinic really surprised me in my first visit a month ago. I was having a sudden teeth pain when I visited my friend's new house. I found this clinic on Google and asked for an emergency dental appointment. I got the appointment right away, which was really beyone my expectation. The appointment went well and doctor is very friendly and patient. Highly recommend this clinic!
Professional staff, friendly and helpful. Care and concern for my dental needs. Good price for excellent service can’t go wrong with that!
I have been a patient of Dr Lai for more than 15 years. If you are looking for a conscientious and competent dentist in Calgary , he is the one to go to. His implant surgery skill is exceptional ! I have had 6 implants placed by him last week and it went very well. He has a great team at Richmond Dental. Everyone is so nice and helpful ! Thank you all !
Dr. Gough is the best dentist Ive had!. Honest and very skilled!! I appreciate his medical opinion and he is straight up. He gives a full picture of what the situation is with options. I really learned my lesson by going to a “flashy” upscale office - complete with massaging chairs (for an after hours emergency visit) only to leave thousands poorer and the problem not solved! My latest situation was handled with integrity and empathy, The entire staff is really wonderful!
Very nice and experienced staff, professional doctors, equipment is up to date.
I have been visiting Richmond Dental Clinic for the last three years and I am very happy with the service they provide. Both my dentist and hygienist are professional, gentle and communicative. The front desk staff are excellently trained and are very good at working with insurance companies to minimize up front and long term out of pocket costs.
I love this clinic! My hygienist and dentist do an amazing job every appointment.
Friendly and amazing work.
Friendly and excellent service. Competent staff and great PR.
Always good service, efficient and timely.
Amazing experience! I called this morning for an emergency appointment and got in right away. My issue was resolved professionally and quickly. I am very Happy to have found a new Dental Office!
From walking in to reception everyone was so amazing
Gina in the front office and the dental assistant (I didn't catch her name) who worked with the dentist were amazing. The dental assistant was so kind, compassionate, knowledgeable and was genuinely a sweet person. Was a very positive experience.
My hygienist was gentle and did a great job in cleaning my teeth. The experience was pleasant enough considering I am always concerned when I have to go to see a dentist office. I am pleased that I have found your clinic and certainly will be back.
Very helpful, kind and professional experience. Thank you so much! Dr Gough has been great through all my appointments, including an emergency visit to fix a bridge before I went on holidays, fillings and extractions. Definitely recommend Richmond Dental Clinic.
Staff are always kind and professional. Dr. Gough is great!!
Edit: I just checked email and call logs going back to the time the original work was done, and I confirmed that Richmond Dental Clinic ONLY contacted me to schedule a cleaning in the 9 months following the original work. The statements below claiming they contacted me in reasonable time are false. Short version: Do not trust them to follow through with your insurance! They did not contact me to let me know there was a problem with insurance until 9 months after the work was done. By then, it was too late to fix with insurance, due to insurance timeline requirements and a job change. They are now threatening to send me to collections if I don't pay them thousands of dollars, for work that should have been fully covered by insurance at the time it was done. Long version: I had some major dental work done here. Between my wife's insurance and mine, I had full coverage for the work, and even had room in my health care spending account to cover anything extra, should any of their fees be higher than our plan maximums. I was told when the work was done that they would be in contact to let me know if insurance didn't cover the full claim, and with how much extra I owed them. I was open with them that I was in transition with my position at work, and that my access to my heath care spending account would expire in two months. (Although any claims could still be processed for a full 6 months.) I did not hear from the office at all*, until about 9 months later, when they told me that insurance didn't cover any of my claim. The woman at Richmond Dental Clinic said that she was going though "old unpaid claims" and that she'd just started in the position a few weeks prior. She tried to get my insurance to pay for the work, as did I, but insurance said that it was past the timeline to process the claim and there was nothing they could do. *I did get a generic "get your teeth cleaned" reminder, but no contact specific to this dental work. Richmond Dental Clinic has now told me that I need to pay in full or set up a payment plan, or they will send my file to collections. Unfortunately, the dental work was also subpar; the major work was fine, but I had to get a filling redone within a year or so of when it was originally done here. However, the dental hygienist was very good. I consider timely follow-up with billing to be a basic requirement from a dental office. There are many good dentists in the city who will let you know if there are billing issues within days or weeks. I would highly recommend doing your own insurance paperwork if you have to get work done here!
Friendly staff and easy to work with.I had a good first visit and I would definitely recommend Richmond dental.
Brenda was awesome today for my cleaning. Thanks
Good experience all staff very professional And Adrian did a wonderful job
Dr.Gough is quick and efficient. My time is valuable and I appreciate that he respects that. I have never had any issues with his work and i am very satisfied.
Best customer service in the dental game. Great hygienists and dentist. All around quality operation.
The clinic is staffed by very nice people. I felt very comfortable going there for the first time and will return. I did go back for some extractions and I am very pleased with how it was done and the info I was given afterwards. I have had very little pain, no bruising or swelling, no extra bleeding. I would recommend this clinic to anyone looking for a dentist. Dr Lai and his assistant we very professional and I couldn`t be more pleased with the outcome.
First time at the clinic. Staffs are very friendly, and clean office. The dental hygienist is very friendly and did an excellent cleaning my teeth. The price is reasonably. I would recommend to anybody.
Eva was very welcoming and informative, and Brenda was very patient and thorough, making my first visit to a dentist in too long a very pleasant experience.
Very friendly service! They are always happy to see you!
Very friendly, accommodating, and informative staff. They seem more focused on patient care rather than patient money! The cleanings are easy and the hygienist and dentist go through everything thoroughly.
always a pleasure going to richmond dental clinic. top staff, clean environment, always great work on the old pegs and always leave with a smile on my face:)
Great group of professionals. Feel very comfortable.
I have been coming here for a few years, they are totally honest and and I find their pricing is lower than clinics downtown. I appreciate they are always on time when I show up and everyone is very nice.
Been going here for many years. Always friendly, we have quite a few laughs and I've never had a bad experience. Makes going to the Dentist fun.
They were fast and almost on time. The assistant was nice and knowledgeable.
Dr Hough is an awsome Dentist.
I am very impressed with this Dental Centre. All the staff treat you great. TV monitors on the walls and ceilings, your time in the chair just flies by so quickly. The Technology they use in showing the Patient live color pictures of your teeth. The Dentist's show you with these pictures the good and the bad about your teeth. Awesome Technology. The Pricing is very competitive. They have Direct Billing. I am so pleased this is my Dental Clinic. Please check it out, you would not be wasting your time and you would be super-impressed. thank you very much, keep up the High standard. K.C. Kosowan
Really appreciated the clear and concise analysis Dr. Gough provided of my dental condition and needs. First rate!
I love my hygienist Tina. She used Nitrous oxide for my cleanings as I am a total wuss at a dental office. She caring , kind and professional. Even though I am moving away from Calgary I will return to Richmond Dental Office. I couldn’t be happier
I was not happy with my most recent visit
Very friendly will defiantly be going back
Very friendly professional staff!
Doctor and his assistant were very friendly and professional. They did the work in my mouth quick and effectively, the freezing worked flawlessly(unlike other dentists). And the results went as they should, so i have no complaints there. Overall great experience as far as getting teeth pulled can go. Would recommend if in need of some dental work.
Dr Gough is really nice. I’m always happy with the service that I get and know that I can rely on everyone at the dental clinic to take care of me.
Thank you for doing such an excellent job maintaining My healthy teeth. I have been coming here since I was a kid. Now I have bought a house with My boyfriend far way by I still drive back to see My doctor here because he is so nice and he knows My teeth. the girls at the front are very friendly, easy going too.
I come to this location for many years now, always good service, recommend this to anyone. Thank you Nick
Bar none the best dental experience I have ever experienced. Professional, gentle, knowledgeable, and accommodating. I will be returning here for all future oral care needs.
Excellent services !
As always a very good appointment Adrian dies a super job and staff very pleasant
Everyone was so nice. I really felt comfortable. Unfortunately I am a senior on a very tight budget, so I can not afford the extra charges that are on top of what the Government pays. This makes me very sad, and it probably will mean that I can not get my necessary work done
We always got in right when our appointment time. The staff are pleasant to use and the Dr. Informative. Thanks
Great, friendly staff, along with being accommodating and gentle for those who are nervous at the dentist
I've been going to Richmond Dental and seeing Dr. Gough for several years now and they are the absolute best! Dr. Gough is so gentle, kind and really cares about his patients. The best dentist I've ever had, by far. All the other team members are kind and accommodating. They make sure you have a good experience and are informed. I strongly recommend using this Dental clinic, especially if you have any fear of the dentist, they really make it a better experience than most.
Worst experience of my life. Front desk was extremely rude & dismissive. Also, was charged a mass amount of money for something I mentioned SEVERAL time I did not want. Horrible!
Clean modern office, excellent dental and hygienist care . Been a patient for many years. Very happy with care we receive.
I appreciate the professionalism of the receptionists and how my daughter was treated when she went to see Tina for cleaning and ck up! She is quite nervous about going to the dentist but everyone there was kind and very helpful to ease her fears. I know my daughter is in good hands and this relieves any concerns I may have. Thank you ????
I was my first time seeing dentis they really took care of my teeth and employees were friendly, helpful I recommend it to anyone Thank you
Always friendly and efficient Adrian is a great hygienist
3rd time visiting here and very happy. Reception are professional dentist dental hygienist and dental assistant were all a pleasure to deal with. Have sensitive teeth and the hygienist was great. Keep up the good work!
Dr. Gough is a awesome dentist. Never judges. Thanks for always being there. The clinic atmosphere is relaxing and clean.
Very friendly and knowledgeable staff
After not being to the dentist in more time than I like to admit, I was extremely nervous and anxious about going to one. I am SO glad I chose this one. I was never made to feel like I wasn't doing good enough on my own (let's face it, I wasn't ;) ), and was comfortable from the moment walked in until the moment I walked out. I can safely say that I am not afraid for my next appointment or any other one after!! In fact, I cannot wait to go back and get things back on track!!! Thank you thank you thank you!!!!!
I thought the service was phenomenal.
This dental office is always clean neat and organized they are super friendly and kind I had a wonderful experience getting my cleaning and check up done. Thanks Richmond dental
My 11 year old son needed to have a tooth removed. Dr. Gough did a wonderful job. He was communicative, kind and efficient. Will definitely see him again!
This was honestly the best dental experience I have had. It was my first time there and everything from my cleaning to exam was thorough and nothing short of fantastic. Every staff member there was very friendly and helping. I honestly recommended them to my friends immediately after and I recommend them to anyone reading this.
Reception was extremely helpful. Doctor and assistant were amazing. They were kind and empathetic. Best experience this very nervous patient has had. Thank you all so much !
I had and excellent experience. They were really patient and kind with my anxieties. Flexible and accommodating with bookings.
Dr. Gough is a very personal and caring dentist - also very skilled and informative. Never was kept waiting at all - staff are very friendly and efficient as well! Highly Recommended!!
These guys are awesome, I was always terrified of going to the dentist but these guys are really good and will make you comfortable, the ladies at the front are always lovely and will work with you, I had some issues with my benefits and these ladies worked around these issues to help me, all around real professionals.
I refuse to go to any other dental office. Sunita is one of the best hygienist I have ever dealt with in my life. I REFUSE to go to anybody else. Thank for the hospitality and I am referring friends to this office. Great experience beginning to end
Tina is an excellent Hygienist and I always leave my appointment feeling good. I had an implant put in a year ago which I am happy to have done. Dr. Gough and Nicole were very caring and made the entire experience less traumatic than I expected. The implant has definitely helped so I can chew on the other side.
Tina does a great job.
Experience is always good there
Great dental clinic; the staff are friendly and helpful and you’re never left waiting for the Dr. to see you for an extended period. Adrian is super, he takes the time to explain things to you that not all dental hygienists would pertaining to your teeth, how billing works and the specifics of your benefit program (which can be confusing). Thanks to all at Richmond Dental!
I’m pretty scared of the dentist but Dr Gough is super quick, professional, and non judgemental. Lindsay his assistant was also amazing. They walked me through everything and I felt super safe and secure
The staff were very friendly, and kept me at ease during my procedure. Dr. Lia was very compassionate and got all the work done quick and made sure I was not in any pain. Would definitely recommend, and I will be going back here to get the rest of the work I need done!
Very nice all the staff from the front desk to hygienest and the dentist doctor they are all good ,very accomodating ,approachable they do excellent job i highly recommend them.
I have been going here for many years. I find all the staff friendly, and professional. Dr. Gough is very kind and I have been a patient here for many years. I find the staff very professional and friendly. All my experiences have been handled with care and the staff always are checking to ensure that you are comfortable throughout any procedures performed. I would definitely recommend Richmond Dental and I have done so in the past.
Everyone is always very pleasant and accommodating
Staff was friendly and very knowledgeable . The clinic was clean and I organized. My hygienist was excellent she did a great job and was not judgmental about my poor flossing skills. My teeth feel amazing. My dentist told me the areas of concern gave me options but was not pushy, just straightforward and honest which was refreshing. Would highly recommend
Tina is the best dental hygienist I ever have, very professional and have good technique, provides excellent and comfort dental service.
Loved the hospitality...very friendly
Extremely friendly and helpful staff. I feel that I am in good hands for my dental care
All was good
Wonderful and friendly staff... no cavities :)
Absolutely pleased with the services I received here. The receptionist named Gina provided genuine and friendly customer service. We need more people like her! My dental hygienist, Brenda, was also professional and provided very gentle and thorough cleaning. Definitely coming back for more service in the near future.