We've got the opinions of real people who buy the products of West Broadway Dentist (Dentist) in the territory of British Columbia (Canada).
Currently the firm gets a score of 4.9 stars over 5 and the score has been calculated on 127 reviews.
You must have seen that the average of ratings that it reaches is practically the best one, and it's founded on a large number of scores, so we can conclude that the valuation is very accurate. If many people have bothered to leave their score when they are satisfied, is that it works.
As you know, we don't usually bother to write reviews when these are correct and we usually do it only if we've had a problem or incidence...
This Dentist is included in the category of Dental clinic.
While the front desk staff and hygienists were amazing, I was disappointed that I was told, halfway through my visit, I needed to pay another $200 on top of the $360 I was quoted in order to finish my cleaning. In the end, I could only afford to have my bottom teeth cleaned. I felt like the poor American in Michael Moore’s documentary Sicko, who had to choose which fingers to have sown back on. Imagine a nail salon only doing one foot or hand and then telling you you have to pay more for the other. It also reminded me of a dodgy moving company I hired in the past, who dropped my all belongings on the 1st floor and told me I had to pay more if I wanted them to bring them upstairs. I was paying for a service: cleaning and exam. I did not realize it was a timed-service like that of an escorts. Even then, I was in and out in 1.5 hours when I was promised 2. I may look elsewhere to finish my cleaning but that’s likely to cost even more.
great job team. thanks for everything
Friendly, professional service.
If I could give another star on this review I would. Dr. Fereidouni is very skilled, kind & gentle. My hygienist Anita is great & the admin staff are always excellent & efficient & make everything seamless. Thank you!
West Broadway Dentist is fantatic. Extremely helpful staff and very professional. The facility is superb as well.
Great staff and doctors! Very welcoming. I did not find it very expensive. It is not very cheap as well. One thing to know, they have a surgeon comes a few time in a month. If you want to get something advance done you need to book him earlier.
Great service.
Always the best experience, staff has always been helpful and friendly and service is just perfect!
Always a pleasant and professional experience. The doctor is knowledgeable and comforting and the staff is friendly and very accommodating. I actually love coming here.
This was my first time going to West Broadway Dental. Both the CDA and dentist were very nice and made sure everything was super clear and were very efficient. The receptionist is also super accommodating and friendly. I would definitely recommend this office to anyone!
Excellent service, from the people at the reception, to the hygienist and the dentist working here. Everyone seems 100% genuine, are smiling and welcoming, and committed to the patient wellbeing first and foremost.
Attentive, engaging, gentle, and kind staff. Their booking system is excellent, and I always feel that my dental health is their top priority. Even during COVID - I felt safe and comforted by the practices in place to keep patients and staff safe. Highly recommend visiting for your dental needs.
great customer service. always clean and professional!
Anita is my dental hygienist and she is amazing. She remembers to ask me about my dog (love, love, love) and was thrilled to hear about my new job. She manages to understand what I'm saying in spite of my mouth being full of cleaning implements! She is efficient and very effective - she eliminated every stain! I have been coming to this office for years, and appreciate the friendly, personal service all the staff provide. I miss Dr. Hacker, but still love my visits! Thank you!
Everyone is very polite and highly skilled. Totally recommend
This was my first visit to a Canadian dentist and the staff was delightful.The exam was thorough and Katie explained to me about concerns of my teeth and procedures to take care of them moving on. The hygienist was very attentive to my comfort during the cleaning. Very pleasant experience!
Friendly and professional staff
The staff at West Broadway Dentist are so friendly and professional. Teeth cleanings and visits are always really comfortable and enjoyable. Highly recommend!
I've been a patient for a year and a half and always had great experiences every visit. The front desk staff are so helpful and friendly and my dentist and hygienists are very professional and knowledgeable. They are mindful of my benefit plan and ensure I am being scheduled in a way that worked best with my coverage. I always feel like I am well taken care of here.
Went in for my regular cleaning and agin was completely delighted by the services given. Sparkling teeth and a great checkup by the dentist. Couldn’t be happier with this group of people!
I love the care and service West Broadway Dentist offers. I get regular reminders, so i don't miss my appointments. It's a lovely cozy clinic, and my dental hygienist is warm, friendly, and thorough. I love that she always give me tips on how to care better for my teeth and gums and is always encouraging. I highly recommend this dentist.
Couldn’t have been better, if IT WAS FREE. i need u guys to fix the chip in them though pleeeeease
Pleasant office with friendly, capable staff.
The crew at west broadway dentist is amazing. They are through, patient and take their time during examination. They are warm and welcoming and take care of the patient by checking to make sure he or she is feeling comfortable. I appreciate their work and will be seeing them shortly again. Thanks everyone at west broadway dentist
The team at West Broadway Dental is kind, professional, and they work hard to make the experience as painless as possible. From the front desk to the dental team, everyone has your best interests in mind. They are open to conservative treatments and care, but use state of the art tools. Thank you for a wonderful experience!
I’m very happy with this dental office. The staff are really approachable and super efficient. They are also just really nice. Dr Fereidouni is a sensitive, highlty skilled dentist with a great bedside manner. I feel like I’m in good hands.
I just had some dental work done with Dr. Fereidouni and it was a great experience. This would be my third time visiting this dental office and throughout all three visits I was met with kind welcoming staffs. Dr. Fereidouni was very thorough and patient with explaining what the treatments were going to be. Never once did I feel uncomfortable and I was always informed on what procedures were to be carried out next. My appointment lasted for 2 hours, but it felt much shorter. If you are an anxious individual, I would recommend this place.
I have been with them for around 6 years and I have been through the transition of different owners an I always been satisfied. I recommend this place. The staff is polite and professional
Very kind, professional and quick. Highly recommend them.
This is my third review but 2 years later and I still stand by my first review as this dental practice is of the highest standard. I have found the people at the front desk to be very courteous and helpful. Maureen, my hygienist, has been cleaning my teeth for a number of years and she is very thorough and hasn't caused me any discomfort. Dr. Farshad Fereidouni, my dentist, is also very courteous, gentle and seems to do excellent work. I would highly recommend this dental practice.
Great experience!
These guys have no idea of how an "appointment" works. I was a client for several years and each and every single dental appointment would get moved, delayed, or just plain cancelled. If you are someone that has anything else to do in the day, this place simply will not work. IT was so bad that my friends and colleague started to make bets on my appointments being cancelled. There clerical system is astonishingly terrible. The dentists and hygienists are very good, but not worth the pain of dealing with the appointment system here. I found an alternate dentist down the street on 5th ave about a year ago and couldn't be happier! (We set up an appointment for me to come in so I can plan my day around it, and I come in and have the appointment, simple.) *Update and Response to owner: I appreciate your response to my review, and I sincerely wish I could have left much more positive feedback! I didn't want to go through the hassle of changing dental offices, however the lack of respect for my time as a patient is simply unacceptable, and it still persists even with your new name and management: I have a couple friends/colleagues that were still patients here, however just recently left for the exact same reason I described above. Despite your indication that you have rectified these issues, the scheduling & appointment practices seems to have gotten worse since I left. Patients cannot be expected to deal with your lack of respect for their time. I'm sorry, but your patient booking system that has apparently "been upgraded to the best available standard" is still unreliable and unsatisfactory.
Always great friendly service from the front desk all the way to the dentist :)
Very pleasant experience! Everyone was extremely kind and courteous! Dentist was very gentle. Will definitely keep going to West Broadway Dentist! :)
West Broadway Dentist is tge best dental clinicive ever been to. They've been my dentist for over a decade and cared for my family as it's grown. When Dr Hacker retired I was nervous because he was so gentle and had such integrity but my whole family had such good care from the whole staff there that I trusted them to only work with the best . Ater two years with Fereidouni, I can say I trust him completely. He's gentle, takes his time, discuss all options and advocates for the most conservative first. Of course the wonderful hygiene and admin staff is the same friend and skilled team they always have been. I'm lucky that these are the only dental team my kids have ever known. They don't mind going to the dentist at all!
The dentist is very kind and the staff have always been very accommodating and flexible!
Punctual, friendly, efficient. Positive experience.
Everyone at this clinic is very friendly. If you’re nervous about going to the dentist I highly recommend this clinic.
Great dental clinic! Receptionist team were efficient, Wait was not long, the check up was very informative and helpful. Staff were very friendly and I felt welcomed, I would definitely recommend this dental clinic!
Great experience, friendly staff that make going to the dentist not so bad! Would definitely recommend this office.
I’ve been going to West Broadway for over a decade and everyone is just lovely! Maureen is an awesome dental hygienist and we always manage to have a good laugh. Getting you teeth cleaned and examined isn’t always the most fun thing to do but the staff and dentists here are thorough, professional and wonderful people. They make going to the dentist a nice way to start the day. Can’t recommend them enough!
Very professional organization, very friendly and gave a clear and concise explanation of each and every detail
I'm very thankful that I found the team at West Broadway Dentist. They were very kind, helpful and genuinely cared about helping me achieve a better smile! All in all very happy with their service, value and overall experience. Highly recommended!
This remains, in my opinion, the best Dental Office in Vancouver. Maureen is without doubt the very best Dental Hygienist ever. Four stars - well it IS the dentist!
I came to West Broadway Dentist because I had many bad experiences with another dental clinic. Everybody and I mean everybody that I came into contact with were so very professional and so very welcoming. My dental hygienist didn't treat me badly because it had been a couple of years that I had gotten cleaning and work done. Def my bad, but I wasn't made to feel like I was being scolded. Thank you!! They have amazing equipment, great dentists. All so very different from my last encounters with a dental visit. TY, TY, TY!!
Helpful, efficient and friendly. The front desk ladies take extra time to make sure the insurance papers are done correctly and the hygienists are gentle and kind. This is a great dental office.
Calm and professional atmosphere, highly skilled dentist and staff.
My 4.5 year old enjoyed her dental experience. Great staff and clinic. Start’em young for proper oral health and hygiene.
The team at West Broadway Dentist are amazing! Quick to book and get me into the office after a bicycle accident. I am looking forward to the care and treatments they provide here! Thanks ????????
I've been coming here for a few years now (used to be across the street) and it's great. There's the New Yorker magazine in the waiting area and the hygienists have been friendly and thorough. If I could pick on something, it would be no coat/bag area in the front as you have to take everything with you into the cleaning suite.
Great staff, Jordan at reception is very helpful and friendly. Parking available 2 spots. Nice office calm and quiet.
Great establishment, staff are very friendly, warm, and kind. They are also very knowledgeable. Highly recommend to anyone. Will definitely come back!
I have a lot of anxiety about the dentist office. I wasn't raised with a lot of awareness of how to take proper care of my teeth and I hadn't been to see a dentist in a long time because of my past experiences with other practices (ie: the hygienists were rough and shamed me for not going more often, being treated like a cash machine and not realizing that cost was a factor especially when I didn't have access to dental coverage before). But, I finally decided that I needed to see a dentist because of a recent, really bad toothache. Wow, this place is wonderful. The entire team is welcoming, non-judgmental, approached tests on a consent basis, and they made sure I felt comfortable with what was happening every step of the way. They were so accommodating and allowed my partner to be in the room with me for support. Dr. Katie Chung is very kind and she checked in with me every so often to make sure I was feeling okay during the appointment. She was very mindful of what would be best for me for my upcoming procedure, given my anxiety. Dr. Chung and her team were matter-of-fact about what was happening with my teeth and what needed to be done but they approached the topics from a place of caring and sensitivity to my anxiety. So yeah it's all a bit scary, and even though I haven't had an actual cleaning session or procedure with this office yet (today's appointment was to assess what needed to be done) I feel comfortable knowing I'll be in good hands and that I will be treated well every step of the way. I would highly recommend this place to anyone who is looking for a safe and comfortable space.
Friendly reception, very attentive, pleasant and thorough service. Highly recommended.
By far the best experience I’ve had at the dentist. Everyone is very welcoming and they don’t judge you if you haven’t been to the dentist in a while :)
I have been going to West Broadway dentist for cleaning and cavity filling for nearly 20 years! Their staff is both professional and competent, The hygenists and dentists always listen to your concerns and find a solution best suited for your needs. What is unique about their office is that they will only do and recommend only the peocedures that are necessary so they really put the customer first. I have had my dental cleaning done with Anita and she is amazing and makes the whole experience comfortable and pain free. Their record keeping is always accurate and they will schedule X rays on a schedule and only when needed. Dr. Farshad Fereidouni does an excellent job, he has done several procedures on my teeth, one of them a very hard to reach cavity near the wisdom teeth and he did a very skillful job of filling the cavity so I did not have to get a root canal and crown done on the teeth, so he also saved me alot of money! So I would highly recommend West Broadway dentists for anyone that needs to cover all their dental needs!
Professional and friendly service from all parties. Very satisfied and happy to recommend.
Love this team so much. Jordyn, Anita and Dr. Fereidouni are such a treat!
Professional, friendly, and clean...
Very friendly staff! I had a great cleaning last appointment as well! My hygienist was very thorough and my teeth felt so clean after :)
Staff are knowledgeable and take time to answer my questions thoroughly. I trust the dentists and hygenists at West Broadway Dentist and would reccomend them.
I’ve only been there the once, but all of the 4 staff I interacted with were friendly, helpful, didn’t make me feel embarrassed for not having been to the dentist in 20yrsrs. The hygienist did a really good job of. CLeaning my teeth. EDIT They botched my filling so that even after two days I was in huge pain on that side. I went back, they filed down the overbite and told me it would be better. It wasn’t. It took SIX MONTHS for me to be able to chew on that side again. Two years later, the filling they put in completely broke off. I went to a new dentist, and the difference was like night and day. They told me they’d expect the filling to last a lot longer than two years. They showed me on the X-ray that there was an overhang of the filling BETWEEN the teeth which they filed down for me- surely this is what was causing me incredible pain for 6 months making it impossible to chew on that side. The pain only lessensed when the TEETH MOVED APART to accommodate the overhang of the filling leaving a gap between my molars where food would get constantly caught. Also, I told the new dentist “oh I figured out why they call it freezing- because when it wears off it feels hot” she looked really confused. Later that day when the freezing wore off- it just wore off. It just gradually ceased to be numb where it previously was numb. Why then, at this dentist ^^ did it feel like my mouth was BURNING as I felt the freezing wear off? I see now why the new dentist was so confused. So. Having not been to another dentist in 20 years and the industry having changed significantly in that time I didn’t know what to expect From this dentist. I knew from the experience with the filling that I wouldn’t go back there, but it wasn’t until I went to another dentist that I realised just how bad the treatment I received had been.
A wonderful team of staff, very professional and friendly. I got a lot of work done in a short space of time, and I was cared for to the highest level by all staff, from reception to dental, hygiene, etc. Delighted to have been recommended this dentist.
I have been a client of Nimbus Dental Arts for around 8 years or so now. Long after moving out of the neighbourhood, I still continue to come here because of the friendly staff. I have actually fallen asleep in the chair while having a cavity filled.
Anita is the best Hygienist I have ever had!
All people from Jordan at the reception to Dr. Fereidouni himself are always super nice and welcoming. Besides great quality of service they really care about the personal aspect. Always feel welcome and part of their family. They are transparent and not looking to find issues that are not there just to make more money. They are honest and quality of their procedures high. Have been coming here since I moved to Vancouver and besides the regular checkups and cleanings they have helped me with Invisalign and I really recommend them for all these services.
Friendly staff and excellent care.
I had a wonky filling which Dr. Fereidouni replaced with a beautiful composite filling. The previous filling was so uneven it altered my bite and made my retainer not fit properly. Dr. Fereidouni took the care to polish my filling to the very detail, checking with a bite paper to make sure it fit my teeth perfectly. I am so thankful he took the care to fix my teeth. He also has a very kind and caring approach, he gave me advice on how to floss so I don't damage my gums, and made sure to check in often how I was doing during the session with the filling. All in all a great experience and would go there again.
Great friendly staff!
I know, it's hard to find any kind of doctor only by reading reviews. In my case I started visiting West Broadway Dentist when I moved to Kits by recommendation, as some of my co-workers were already happy with their services. I was not disappointed at all. In fact it's the best dentist I ever went to. Front desk is extremely competent and welcoming, like the rest of the personal. They give good advice and really care about your dental health. Up to this day my cleanings have been done by Anita, a kind and caring person (thanks!). My recommendation: when she ask which flavor of polish you want, ask for the cinnamon one :) Totally recommend. 10 out of 5 stars!
Everyone here is so friendly, professional and helpful! I've never had a negative experience and I've been in a fair amount recently - highly recommend!
Good service, recommendations and bill, I would recommend
Thank you Anita. I never thought that I would say that I enjoy having sharp objects placed in my mouth but you I think you do an amazing job. Congrats on your amazing news.
Excellent service, friendly staff
Great service and kind staff. Will not be returning though as they will no longer be offering Saturday hours. Shame.
From the moment we arrived, we felt welcomed and at ease. Dr. Chung was professional and kind, and thoroughly explained the images and what needed to be done. The cleanings were gentle yet efficient. Reception was also quick to assist when we needed to change appointment times. A great experience overall!
I chipped my front tooth when I bit down on my fork. I have been going to West Broadway Dentist for a couple years but not until yesterday needed anything other than cleanings. I was able to get in right away. I am so happy with how Dr Fereidouni checked my tooth and then let me know my options and the differences with each one. He did a composite filling and it turned out so well. You can not see any colour difference or really where the filling part is. I am very pleased with the entire experience!
I have been Dr. Fereidouni's patient for several years, even before moving to this new office. I truly admire his professionalism as well as his friendliness. I had to go with a different dentist for a short while since their office was much closer to where I live, and that was a huge mistake! I highly recommend Dr. Fereidouni and his friendly staff.
This practice used to be run by Dr Chris Hacker, who is a fantastic dentist and lovely person. However, he recently sold his practice and unfortunately the quality has gone significantly downhill since then. I recently had a particularly bad experience there and my entire family is moving to a new dentist office because of it. One of the dentists didn't properly sanitize their equipment during my teeth cleaning, creating a mouth infection. Then, when I went back to ask them why I was in so much pain, they misdiagnosed it as TMJ. It took 5 days to figure out they had given me the incorrect diagnosis, and get proper treatment from a doctor. It was the most painful 5 days I've ever experienced. I called in to inform them of the mistake and received no apology or explanation for what happened.
Typically a great experience with the dentist and hygienist.
West Broadway Dentistry is an exceptional dental healthcare provider They are skilled, conscientious, caring and very welcoming. I recommend them unreservedly
Dr. Fereidouni is an amazing dentist, so gentle and kind, I am truly grateful for him as I have a terrible fear of dentists! The entire stay are very caring and accommodating, it's a pleasure to recommend this team to anyone looking for a new dentist!
As always, Shirley was gentle, professional, and friendly. When I walk through the door I feel welcomed. When I sat in the chair I felt safe. When I left my appointment, I felt like my teeth were well taken care of and that the experience was worth it!
Been coming here since Dr. Hacker first opened. My whole family are patients. Would not go anywhere else. Safe, efficient, caring and knowledgeable. Wouldn't go anywhere else.
West Broadway Dentist staff are kind and friendly and painless.
Great experience. Such a nice dental office with lovely staff.
Going to the dentist is not one of my favorite things to do, but I know I made the right choice with West Broadway Dentist. Staff are friendly, welcoming and took the time to answer any questions I had. They did a very thorough first check up. The hygienist was great and now I'm actually looking forward to my next appointment.
Friendly, transparent communication and all my appointments so far have started on time.
Professional. Friendly. Efficient.
Always on time, friendly, professional.
The team at West Broadway are So sweet and I don’t love the dentist but I don’t absolutely dread coming because everyone is so nice. Also so easy that they bill insurance direct! 10/10 would recommend.
They are excellent. The entire staff is top notch. They are my dental care home.
This may be the first review I've ever left, but they deserve it. I moved here 2 years ago and I had a difficult time finding a dental practice that really listened to me and put my needs first instead of pushing whitening, cosmetic and unnecessary work. They are so friendly and the front desk is so wonderful, I can't recommend them enough.
Posted by Gary's wife Deborah. I have been visiting West Broadway dentist for almost 18 years. I am unfortunately a 'nervous patient'. Through the years with Dr. Hacker and Dr. Fereidouni my experiences have always been positive. Neither doctor ever pushed me into getting dental work, they have always explained what was possible, provided options and allowed me to proceed in my own time. Recently, I was in for some dental work and deep cleaning. The dental hygienist was amazingly patient and gentle. Dr. Fereidouni was also. He 'talked' me through each of the injections and steps. He never hurried and was always professional. The front office staff were friendly and efficient. I particularly appreciated that this office sends out an email reminder for the appointment.
very thorough cleaning, and good precautions taken for covid
Quick in and out, friendly staff, fast diagnostic.
Always a wonderful experience.
Very friendly and easy going! I was nervous about going to the dentist but the staff here really put me at ease. Great service!
The staff and facilities here are fantastic! The dental team who took care of me were consistently good communicators and told me exactly what was happening as the visit progressed, and then they made my options for follow-up care crystal clear. I'm very happy to be a new patient at this office.
All the staff are efficient and kind. They do a great job for our family!
Shirley..the best hygenist ever...patient, caring, friendly. Recommend her highly????
Very thorough & professional. Very happy to have found this practice.
Amazing dentist practice. Nothing but good things to say, especially about my dentist Dr. Fereidouni and my hygienist Maureen.
Front desk staffs are really nice and they are on top of booking and processing your insurance claims. I love going to this dentist because of their service.
Have been a client for about 20 years, nothing but 100% top notch from Maureen ( Hygenist ) and Dr. Fereidouni. (Previously Dr.Chris Hacker who is now Registrar/CEO at the College of Dental Surgeons) also a big thumbs up to the support staff.
Great friendly service as always!
Very professional and friendly
Great/friendly staff! Very kind and helpful :)
Amazing dentist, hygienist and awesome staff! Highly recommend. For the first time in my life I don’t dread going to the dentist as they got everything (root canal and crown) done in a very accommodating and painless way. Now we have regular cleaning and checkup appointments and I can proudly declare my mouth healthy thanks to the team West Broadway Dentist!
I never go to these clinic again Through my experience, I do not recommend this place to anyone . They only take money for no use. I regret that I dealt with them.I ve never heard half cleaning teeth and book appointment for another one just at this clinic to pay again .disappointed
Everyone is very friendly! I’m scared of the dentist and have procrastinated to go but they all made me feel very comfortable and walked me through the process and checked up on me every so often. Love it!!
Pam does five star teeth cleaning. I have been a client for 30+years..
Excellent consistent service, whether it’s a cleaning, night guard fitting or major dental work. Have never been happier with a dental office in my life.
I have been going to this dental office for many years. I like the new dentist but the hygienist was way too chatty, leaving me with my mouth hanging open while she stopped her work and told me a story, this happened over and over again. Will not see her again.
Extremely friendly staff and great dentists.
Good and efficient service.
As usual Anita is a fabulous dental hygenist, great work, wonderful company during the proceeder. Many thanks
Friendly staff made for a very comfortable visit. Very attentive to their patients’ needs.
Honest dentist! I was referred to see a dentist located on Oak Street from my hygienist at my periodontist office. When I saw him he told me I needed to do a new crown for a cavity, I came for a second opinion at WBD and I was told I didn't even have a cavity! Saved me a lot of money and time, thank you! I will definetily use you guys in the future.
Have been going to this dental office for probably 17-18 years, previously with Dr. Hacker, and have been seeing Dr. Fareidouni since 2017 when Dr. Hacker retired. I've seen Dr. Chung once for a quick fix, and she seemed excellent as well. Great team all around, Jordan and Ruby at reception included! I have a lot of issues with gum sensitivity and jaw tightness during restorative work, and Dr. Fareidouni and Toni are incredibly accommodating and gentle, to make it as comfortable an experience as possible. Also love to see Maureen for the cleanings. Highly recommended!
Dr. Fereidouni and his entire staff are a wonderful team! Thank you! Jonathan Lau
Excellent all around. Great dental care, great hygienist, great reception. I would not go anywhere else.
Shirley was great!
So friendly, knowledgeable, and hilarious. Most enjoyable experience at the dentist by far. Highly recommend.
The staff and dr at west broadway are terrific. Went in to get a chipped tooth fixed by dr. Farshad and his assistant Toni. The result was perfect. Toni was wonderful with the cleanup. Thank you for great experience
Careful complete and very conscientious care from the whole office and especially Maureen. She consistently provides the best preventative program I have ever had.
I always get top notch service
Everyone was friendly and competent and explained things clearly.
The best dentist I’ve ever been to. Direct billing, kind and accommodating staff, very thorough hygienists.
I am a long time patient of West Broadway Dentist and I can absolutely say they are the best dental office in the city. I had an appointment today and once again the service and overall experience was incredible. Dr. Fereidouni and Toni did a beautiful job on a filling I needed and left my teeth looking immaculate. I was also in need of a top and bottom mouth guard for spacing/grinding and Dr. Fereidouni and Toni explained the entire process to me in detail which left me feeling calm, comfortable and confident. Dr. Fereidouni and Toni are extremely perspicacious and efficient. Shirley did my teeth cleaning and was fantastic. Jordan and Nikki are a pleasure to deal with. They are on the ball, kind, knowledgeable and professional. Also, I want to give a shout out to Anita H who has done spectacular work on my teeth cleaning in the past. I have visited her many times and she is amazing. The entire staff at West Broadway Dentist are phenomenal and they truly give you a first class experience. All I can really say is “Thank you”. Fraser
Anita is the best dental hygenist.
Such incredible, meticulous work by this team of professionals! I am so happy with my smile now!
Outstanding friendly service. On time and truly professional.
The staff here is amazing! They are kind , caring, respectful people Their dental care is always thorough and Top quality. I would highly recommend this dental practise .
Fantastic friendly and pain free dentist office.
I was a patient of West Broadway Dentist for many years but had to leave due to my work relocating me to another city. I have returned and have been back at WBD for almost a year. After many years of many others dentists in many other cities, I can definitely recommend coming to WBD. Polite, professional service and I really enjoy and appreciate my regular hygienist. Thanks for welcoming me back.
We have been going to west broadway dentist for around 20 years. I was optimistic that when Dr. Hacker left the practice he would choose someone with the same qualities that he possessed to take over the practice. Well I can tell you I could not be happier with Dr. Fereidouni. Recently my mother cracked a tooth and he was nothing but helpful in a bad situation. I have had 4 fillings and a gold crown completed by him in the past year. He does amazing work. His assistant Toni is also great and I always enjoy seeing Maureen for my regular cleaning. The girls at the front desk Jordan and Gina are always accommodating. 5 stars all around.
Good and friendly service from the receptionists, hygienists, and dentists. Booking and two appointments so far have been as smooth as I could hope for!
Had a standard cleaning and check up. Great work by the hygienist. Thorough exam by the dentist. Reception was wonderful from greeting to arranging follow up appointment.
I’ve been going to this clinic for 15 years and now my family including our 1 and 4 year olds go as well. Staff have changed over the 15 years but always friendly and great service I appreciate that they always take a conservative approach to any issues they see. We highly recommend.
I feel absolutely grateful to have Dr. Fereidouni as my Dentist and I fully trust his expertise and cannot recommend him enough to anyone who is looking for an amazing Dentist who truly cares for his patients. I have always had a wonderful experience at West Broadway Dentist with all the amazing staff.
Dr. Farshad and his team are all very friendly and welcoming. All of the staff are gentle on teeth, gums and procedures. They have all the latest technology such as 3D mouth scan and all the rest to give a detailed conclusion for tips and recommendations. I have been getting regular checks at another dentist previously where they've been good though nowhere as professional as this place. The hygienist is very caring and knows her stuff. I highly recommend this place. If you're a new customer you also get a starting kit with an Oral B electric tooth brush, tooth paste, floss and lip balm. Pretty good I say. Would be great to see a water cooler in there next time though.
All the staff are very pleasant, professional and kind. The environment is warm and friendly. Keep up the great work
I have used this dentist for years. Maureen is an amazing hygienist.
This place truly understands what customer experience should be. I went in for a cleaning and was greeted by the friendly and caring staff. Shirley performed a thorough teeth cleaning and explained everything as she went along. Shirley was truly amazing to work with. Thank you Shirley, Dr. Fereidouni and the entire team at West Broadway Dentist. You guys are the best. Fraser M
Been with them for 10 years and never a bad experience. All the people I have dealt with there have been exceptional from the receptionists, dental assistants, hygienists and dentist Dr F. Highly recommend.
Great job, friendly staff and excellent customer service, and speechless about my fantastic Dr .Feridouni .????
So happy I started coming to this dental office, Dr. Chung and the staff are amazing, so kind, gentle and knowledgeable. Would highly recommend!
I just had my first visit here last week (on my birthday ☺) and I cannot say enough good things about this dental office. The staff are all incredibly professional & kind, as was Dr. Fereidouni. I had previously been to the same dentist for 5 years, and only switched due to moving, and I am very happy with the switch! Thank you to everyone here for being so pleasant - it makes being a patient a much easier experience. 10/10
Love this place. Hygienists are so lovely. Front end staff is super friendly. Dentist only does necessisary work and is great at communication.
Being my first visit to a dentist in Canada they were extremely helpful, polite and had friendly staff. The exam/cleaning was gentle and the dentist and hygienist both put patient comfort first and were attentive. I would definitely recommend this dental office to others.
Staff is incredibly friendly and helpful! Coming in as a new patient, they were great at providing visibility into what you may need both short term and long term. The receptionists are also great at following up and providing visibility into how much something may cost. They also work with some insurance companies and will submit things on your behalf!
Amazing cleaning! Would highly recommend
Very friendly staff! Love it there!
Great staff, friendly and on time. Dr. Fereidouni is marvelous!
I just switched to this location and am very happy with the service!
Had a cleaning with Anita!! Fabulous job! Very friendly, easy going. Warm and welcoming place.
Anita always does a great job with my cleaning. She's very friendly, professional and informative. She's the reason i travel from coquitlam for my dental hygiene.
Anita is absolutely the best.
Amazing customer service and cleaning! 5 stars!
Dr Fereidouni is a knowledgeable and experienced dentist. His administration and hygienists are friendly and professional. I highly recommend West Broadway Dentist Clinic to everyone. MH Dayyani
Dr. Fereidouni is very gentle and professional. He always checks in to see if anything is hurting while he works.
I have only had very positive experiences at West Broadway Dentist. The staff is very professional and caring. Recently, I have had extensive dental work done and it has been completed with great expertise. I would recommend highly West Broadway Dentist. Bev Watt
The reception staff are friendly and efficient. Had my teeth cleaned by Maureen. She always does a good job and addresses my concerns.
Fast, efficient and I get a 'gift bag' of take away dental goodies
Very thorough, lovely staff
They put you at ease and truly care about your oral health. Open about dealing with dentist visit anxieties!
Best Dentist in the world!
Dr. Fereidouni is a really good dentist, he explains the treatment options and his recommendations. Jordan, the practice manager, is very helpful. Shirley is a great hygienist. She is really thorough.
One word..."AMAZING"
I came to get a tooth healed, i had to have a root canal, and a crown. The doctor and the team was really nice and very profesionnal, intervention was done expertly. Now i'm staying with them to get a full checkup and fixing of all the future problem i might get on other teeths.
Super friendly and professional.
Would highly recommend!!
Very pleased with the service we received
They are the kindest people and are great at what they do. They see what you coverage is like and don’t try to do anything unnecessary. I highly recommend West Broadway Dental.
Very amicable and efficient staff; Dr. Farshad is very gentle and professional. I always feel more than just a client. Thanks
Good experience on my whole family visits. They provide warm and professional care, highly recommend!