You will be able to see the information of people who are using the products of University Calgary Dental Choice (Dentist) in Alberta (Canada).
Nowadays this business has a score of 4.6 out of 5 and that score has been based on 127 reviews.
As you can read, it has an average rating is basically the highest, and it is based on a high number of opinions, so we can be pretty sure that the rating is very faithful. If there are many people who bothered to value when they are satisfied, it works.
You know that we don't usually bother to write feddbacks when these are good and we usually do it only if we have had a problem or issue...
This Dentist corresponds to the category of Dental clinic.
I never used to look forward to getting my teeth cleaned... Until I started coming to University Dental Choice 2 years ago. The staff here are gentle and polite, not to mention professional and knowledgeable. My teeth look and feel amazing after every visit. Ask for Jade, the best hygienist.
My experience 2 days ago as on 2 previous occasions was absolutely great.
Your university insurance works at other locations all the same. Macleod is better for accommodating people with debilitating chronic illness.
Very friendly, knowledgeable staff. Took time to discuss options and explained everything very thoroughly.
Honestly I'd love to give these guys a five. I love our dental hygienist Jade at the University of Calgary. I believe Dr. Watson is a top level dentist who is fantastic in almost every regard. Watson has definitely been most helpful post wisdom tooth surgery. The reason it is a 4 star reviews is because I am sitting here with the pain of partial dry socket (possibly on both lower molars). Could this have been prevented? I am not sure. I think a few more preventative measures could have been taken, perhaps clearer paper instructions for recovery. For instance, when is bleeding supposed to stop after wisdom tooth extraction? What are ways to deal with any oral bacteria that may be present pre and post extraction? I've read that Peridex could be used pre surgery to help. Would two extra strength Tylenol have been a better choice of post surgery (first 24hours) pain killer, than a medicine like Toradol. I've read that Toradol acts like an anti inflammatory thinning the blood much like advil. I am a non smoker, who followed the instructions on the sheet I was given to the best of my knowledge. I am a healthy active person who is 37 years old, and brushes and flosses regularly. I think that a better game plan and clearer instructions will lead to better results in cases like mine. Only then will a five star be possible.
If you haven’t already been, please check out University Dental Choice! They are an amazing group of people that have been so kind to me. Honestly, no assortment of words would ever be good enough to describe my experience here. After 4 years of avoiding the dentist, I went in (nervously) thinking that they would scold me for the state of dental health. Jade Thul was my Registered Dental Hygienist and guys… She was remarkable. Absolutely the sweetest person you will ever meet. She cleaned up my mess and literally got me flossing (which is not something just anyone could do). 6 months later, I went in for a cleaning and it was a breeze. If you think that flossing doesn’t make a difference, you would be SOOOOO mistaken. My cleaning took half the time, it was enjoyable, and it’ll save you money. I promise. Even if you don’t believe me, do it for the praise you’ll get from Jade when you do. She made the last 6 months totally worth it just by her happy reaction. Thank you so much University Dental Choice! And a special thanks to the best RDH, Jade Thul!
Very friendly staff, I have no complaints.
Based on 3 visits, 2 of mine were really great - the hygienists were nice and the dentist was very knowledgable and respectful. However my last visit I had a hygienist who was sick and coughing and I ended up getting sick the next day. If you deal in people's mouths I feel like coming to work sick is just a bad idea.
Got a wisdom teeth extraction (all 4) a few days ago. I was CRAZY nervous, but Dr. Watson was funny, kind, and super efficient. PLUS! it was relatively painless. Overall very professional.
Caring, personable staff, a pleasant experience for a dental check up!
I recently went here for the first time and all of the staff were super sweet and comforting. Dr. Aliya Rajwani made sure that all of my questions were answered and that I had no doubts.
Never thought I would be choosing "Loved It" as a rating for a dentist. Had cleaning done by the hygienist, Jade and saw Dr El Gamal for fillings. Very friendly, thorough and professional. Glad to have finally found a great dental office.
It was an amazing experience
I have been going to this dental choice location for about 5 years now and have never had a bad experience. The hygienists are thorough, yet speedy and always friendly. I really appreciate how the office prioritizes seeing the same hygienists when you go in! The consistency really helps with trips to the dentist as they can really tailor their cleaning to what you need. Dr Rajwani is extremely knowledgeable and has a really great bedside manor. Everyone really makes you feel extremely comfortable!
We love Dr. Rajwani and the rest of the staff. Not always convenient going to campus but we will for them!
The ladies here are friendly and professional. ive been going here for years and they always do a great job with keeping my teeth healthy (cause sometimes I get lazy). Even had a mishap with a filling and they were quick to accomodate me to fix it. Definitely come here for your dental needs
Dr. Watson removed my 17 year old son’s 4 wisdom teeth a couple of days ago, one tooth being horizontally impacted. My son and I were very impressed with Dr. Watson and his assistant. My son commented that it was a very positive experience. To my son’s amazement, he felt very comfortable after the anesthetic wore off, having very little discomfort and no swelling In the extraction sites. I would highly recommend Dr. Watson for dental treatment/ wisdom teeth extractions. Thank you Dr. Watson for taking such good care of my son!
I've always had great experiences coming here - and it's the staff that especially make this place worth checking out; they are professional, accommodating, fun, friendly, and kind. Jade has been my dental hygienist for years now, and I would highly recommend her!
The people is nice, but I would not recommend this place. The first time (and last) I had been there, I received a wrong price, which at the end I had to pay almost the double. The price is high and you can find better prices and good service just outside the university.
I had an appointment regarding examination and the treatment for my molar teeth. Front desk staffs were super friendly and considerate when it comes to making an appointment. Session with Dr.Rajwani was so amazing that I felt comfortable and relieved during the whole process. I strongly recommend to visit this dental office if you have any uncomfortable symptoms with your teeth.
Everyone here from the receptionists to the dental assistants to the dentist were great to deal with, super informative, and very friendly. Would recommend them to anyone looking for a new dentist!
Everyone from reception to hygienist to doctor were very pleasant and patient.
Exceptional service, and amazing staff. Dr. Rajwani and her dental assistant were both so thorough, kind, and caring. I had walked-in without an appointment due to a pseudo-emergency and although they weren't able to fit me in right at that moment, they got me in that same afternoon just a few hours later. Days later I had to follow-up about a few things and had some questions and they continued to be so helpful.
They do good work here. Everyone is, of course, professional and well qualified, but they are also warm and reassuring; overall an enjoyable experience, insofar as visiting the dentist can be an enjoyable experience.
Great experience! Everyone is so nice and very trained when performing procedures.
I usually had Jude as my hygienist but when I had to squeeze in a bunch of appointments before my benefits ran out due to getting a new job the office was really good at getting me into the next available appintmenr. I was then scheduled with Melanie who is extremely gentle and meticulous at her job. She's amazing and I highly recommend her , Jude and the entire practice ! Nothing but a great experience every time !
Awesome team! Dr. Rajwani and a couple of assistants Anamika and Jolene (hope I got the names right) are great! They made all my recent procedures fun, painless and smooth :) The front desk staff are awesome! I asked and keep asking so many questions and they would always make sure to help me out. Thank you guys!
I've been to this clinic three times, once for a dental emergency which they took me in on short notice and helped when an older filling was giving me trouble (which was done by a different firm) and then twice for regular visits. Each time the staff is very professional and friendly, always let me know exactly what to expect from each procedure they were doing. Thank you so much, you guys are awesome!
Friendly and informative great service!!????????????
Amazing work and incredible doctors!
This is exactly wrong place to get a dental service. I went there for checking my dental health. Indeed, they did nothing and they charged me a lot!! I never recommend this place to anyone. Completely disappointing!
Clinic staff are friendly and made sure that I had opportunity to understand what was happening and was given options whenever they were available.
Amateur hour at this dentist
Very friendly staff. In and out quick and everything was explained well!
Great dental experience. I have issues with strong nerves in my mouth (and frayed nerves in mindset) and the team did everything they could to make me comfortable. They worked through it as quickly as possible, and talked me through it the whole time.
I love going here. Jade Thul is one of the best dental hygienists I have ever had. She is so friendly and fun to chat with. Dr. Rajwani is a wondeful dentist. I love how she explains what she is going to do in advance. They did my root canal and it was/is great. Love them and would recommend them to anyone.
I had my wisdom teeth out here, and their care during the procedure seems top notch. I am not sure about the after care, I think I just take a long time to heal, but it is possible instructions like icing could have reduced my healing time.
Dr. Watson was absolutely fantastic and explained everything so well and with so much care. I love that he keeps his patients in the know and takes time to answer questions. The hygienists worked quickly and were extremely kind, and the staff at the front were so thoughtful. I will definitely be returning for regular visits!
Recommend it to students at UofC or people near the campus. This dental clinic mainly serves students and staff on campus by being located at dining hall and providing flexible payment choices. They have good service both in treating and receiving patients.
Enjoy is not the first adjective that comes to mind when I have to visit a dentist. I would suggest you come up with a better adjective, and I say that in good humour. Both Dr. Rajwani and her assistant did great jobs, making me feel relaxed and competently addressing the issue at hand. I needed to get a filling replaced. But the initial complaint that had brought me there, acute and excruciating pain in my upper left gum, turned out to be, as Dr. Rajwani suspected, the result of a sinus infection. She prescribed T3s for the pain and Amoxil for the infection. Within two days of taking the antibiotic, the pain and swelling had dissipated to the point where I didn't have to take the T3s any more. I even cancelled a visit with my family doctor because it was apparent that it was a sinus infection after all and the antibiotics were doing the trick. Keep up the great work!
Been there twice now and the staff were very friendly and the dentists very knowledgable
I took my 3 year old here for his first visit. Jolene was very welcoming and told him about all the tools. He favorite was Mr. Thirsty!
Receptionists, assistants and dentists were all extremely helpful, skilled friendly and charming.
Friendly, concerned and attentive to your needs. A great Dental office with always good outcomes. I highly recommend to anyone on, or off of The University of Calgary Campus to take your dental issues to these good people !
Like many individuals, the I suffer from trepidation for any appointments regarding dentistry. However, when push comes to shove I will endure and eventually go in once my teeth bother me enough. This time around I went in to University Dental Choice and it was for a cleaning. First off I have avoided a cleaning for a few years so the potential fear of cavities and more was a cause for anxiety. However, once arriving and being checked in by the friendly receptionists I was greeted by my dental hygienist Jade. Jade was accommodating to my anxiety surrounding the cleaning and advised me throughout the process that I was going to be alright. I can gladly say she was right, the process took maybe no longer than two hours and Jade took her time to explain each process in the procedure to reassure my anxiety. Furthermore, she was humorous, empathetic and genuine in her speech. From my experience she was well versed at the procedure and capable of keeping a genuine conversation with her patient without chastising them for any discrepancies regarding their oral care. Jade, Dr. Sampson and the reception team are warm and welcoming individuals who assist those suffering from dental phobia or anxiety feel at ease with each visit. Highly advise them to other patients regardless of whether they are attending the university for a degree.
Very friendly and did a great job!
It's been 8 years since my last dental appointment. Being a university student, money is also a problem. The dentistry team was amazing. My hygienist was so understanding to my cost needs and the dentist was wonderful and person centered. It's great that I can get health insurance direct billing and they provide you with a quote of how much extras will cost. Definitely recommend :)
Lovely people, excellent customer service, and they helped me work on taking better care of my teeth!
Update Sept-2019: The quality of service and helpfulness of staff has been consistently remarkable since I first visited them in 2016. From minor cleanings to crowning my molars, everything was done perfectly up to my satisfaction. Thank you! Amazing service, very friendly staff, and competent dentist. Recommended!! Unfortunately, services are more costly than students' insurance could afford.
I had gone here for a while however, when a tooth died, the doctor suggested a crown. After a month of running around, over $2000 and extra work on my end I learned that because the tooth was whole and completely undamaged, I didn't need a crown. Just a root canal and some whitening agents inserted into the tooth. The doctor here was overzealous in suggesting this blanket solution and she didn't take the time to think whether or not it was the best decision for me. Her inexperience is showing and I can't say I'm super pleased with the result. It's hard to tell when they are for profit companies and not part of the healthcare system. I don't think dentists have to take the Hippocratic Oath, which means they only serve the all mighty dollar. I suggest getting a second or third opinion before dropping a large amount of money on a procedure that might end up being unnecessary.
They’re very friendly and professional people. Great customer service, I remember in one of my appointments the doctor was running late so they literally called to let me know that I wouldn’t be seen 20 minutes later and that I should come after that time. I was impressed because in most of places I have went they will just let you wait till the doctor shows up. Great people indeed
The dentist and people actually working on my teeth are great. However the receptionists are pretty rude, and I was even quoted the wrong price for a service, and as a broke university student I can’t afford to pay double the price I was originally given, as even the price I was originally given was too much for me.
Really nice people. They treat you very well.
Unbelievably rude front desk, but a nice and friendly dentist and assistant.
From their fantastic receptionists to their quality work, Dental Choice made my (significant) operations as enjoyable as possible. Dr Rajwani is a delight, and kept me informed and smiling the whole way through (which is a difficult thing to do mid operation, but she managed). 10/10 recommend
Very professional, helpful and accomodating to the patient's needs.
Avoid! I booked an appointment for a dental cleaning several months ago. When I called to confirm this appointment, they told me that it had never been booked in the first place. So, I booked another one for Friday. This, evening (Tuesday) I got a call at 4:30 p.m. to confirm my appointment. I couldn't answer because I was in class. The receptionist left a voicemail saying that if I didn't call back to confirm by the end of business hours (5 p.m.), they would cancel my appointment. It is very obvious that they do no want to deal with students, which is unfortunate given that they are on campus. Even though students only receive coverage with "dental network" dentists, I will be finding another dentist and taking my business there. This is no way to treat clients!
Just your average dental clinic.
Only great experiences at this dental office. Front staff are professional and accommodating. Hygienist are thorough but timely, and both Dr El Gamel, and Dr Rajwani have been delicate with with their work. Very impressed!
I always have an awesome time with the folks in this dental clinic!
The team at the University Dental office were very attentive, friendly and efficient. I recently had two of my wisdom teeth removed and the whole process was efficient and quick. Usually when you book to have something done you have to wait at least a month or so at the bare minimum, but they went out of their way to squeeze me in as soon as possible when it would have been fine to wait a couple of weeks or months. After the appointment itself they made sure I had a means of transportation home and that i was okay to leave the office. 10/10 would recommend to anyone who asks about this dental office.
It took a while before I could get an appointment as a new patient, I booked in September and I got my appointment in December. During the cleaning, I thought the assistant was a little too rough and distracted when working in my mouth and the process hurt more than the previous location I went to. Despite this, the people working there are all extremely friendly and the location was very clean and professional as well. I'm really happy with my dentist, because Dr. Rajwani is so fantastic and caring! When I needed fillings after my examination, I was able to book for those within 1-2 days which was awesome! And the assistant, Anamika, was super nice and considerate of how I was doing the entire time. Overall, I really enjoyed my experience here.
Been going to Dental Choice for a year to make the most of my university dental insurance, and so far I have not been disappointed. They actually took my insurance into consideration when scheduling my appointments so that the costs can be covered!
The clinic keeps the pandemic protocols perfectly. The staff are very polite, patient and expert and Dr. Rijwani herself pays attention to every detail and I can totally trust her recommendations and treatments.
I enjoyed the service and efficiency at this particular office, as I happened to stumble upon them on campus. Melanie was fantastic and was very thorough with answering all my questions.
The team at the University Dental Choice is wonderfully kind, attentive and focused on patient care from the moment you walk in to the moment you exit. They always make sure you are comfortable and thoroughly explain the procedures at every steps of the care process. The results are wonderful and painless. I got treated by both Dr. Rajwani and Dr. Sampson and each times I got out with healthier teeth that look better and feel better. The whole team is top notch !
They made sure I'm understanding what is going on.
I've been going to University Dental Choice since 2011. I look forward to my visits and love the service and care the dental professionals provide, especially my dental hygienist Jade. There have been a few dentists in the time I have been going to UDC, but Jade is the reason I keep going back. I have recommended University Dental Choice to friends and colleagues and always recommend they see Jade if they can.
I had Botox done by Dr Sampson, amazing!! No pain, great results. I had Botox before by a dermatologist but I didn't like it. I will continue doing it with Dr Sampson
Excellent service! The doctors were very kind with me and explained all the procedure as it was progressing
I had a fantastic experience at the University of Calgary Location! Everyone was professional and helpful. They were conscious of my health insurance and made sure that they didn't sign me up for anything that wouldn't be covered or wasn't necessary. I had my cleaning done, by Jade, and experienced no pain at all. The doctor was also fantastic, very approachable, did a thorough exam, and made sure any of my questions were answered. Everyone that looked at my teeth (I had two hygienists as I went two separate days) gave me all the information that I needed about the health of my teeth and gums, and advice on how to keep my teeth healthy! Overall, from start to finish I had a wonderful experience with the Dental Choice clinic at the University of Calgary! I will be going back here and recommending this place to my friends and family.
Best clinic in all of Calgary, and probably the world. Dr. El Gamal is literally the best dentist I have had in my entire life. 2 years ago, I had to undergo four root canals, and other procedures, and the staff and Dr. El Gamal, allowed me to feel comfortable, as if my teeth were in the right hands. This dental choice is very understanding about how expensive teeth are, but was willing to let me get temporary root canal procedures to get rid of the pain, allowing me to fix the whole tooth at a later date. They go above and beyond explaining procedures, and different options you have without overwhelming you. Dr. El Gamal is super kind, and truly cares about his patients. When I was in Europe, I had more issues with my teeth, and was skeptical of getting my teeth down overseas, so I emailed him and he was more than willing to help me out, keeping rapport with me to make sure my dental health was safe. As for the staff, the receptionists are just lovely, and have been thorough in making sure I understand everything for payments and the necessary steps I should take for using my insurance. This one dental assistant, who has helped me with majority of my teeth is absolutely amazing. Always cracking jokes, and making me feel comfortable. She is very efficient, and on top of everything! Last the dental hygienist, is wicked. Taught me how to properly brush my teeth (ha-ha), and motivates me to keep a healthy mouth all year long. Thank you dental choice, at the university, for providing exceptional service.
I enjoy interacting, the patience while I ramble on, and that my teeth feel a lot better now
Awesome dental office! Everyone is super friendly, from the receptionist to the dentist! After putting off going to the dentist for a few years, I am very happy that my experience was so great. I got my first root canal done, and the dental assistant and dentist were fantastic the whole way through. Very good at explaining the procedure, the post-care and any other questions I had!
The dental hygienest did a wonderful job on my teeth. Had some mineralization on my front bottom teeth that I thought would never come off (because the last time I went in, the hygienist didn't remove it all). But now my teeth now look amazing!!! I am so happy to have perfectly clean teeth. It was a nice visit. Will be coming back again.
Dr. Aliya Rajwani is very nice and makes a point of showing you what she is doing. She explains why and goes through all the xrays with you in a language scaled to your understanding. You are never left wondering if what is suggested is really necessary, the ball is always in your court.
Fantastic staff, very good facility.
Had a great experience, staff were very inviting and pleasant. Jade was my hygienist and did a phenomenal job. One of my best dental experiences to date.
Lots of availability, booking an appointment was convenient. On my initial visit the people at the desk, the hygienist, and the dentist were all very kind and listened to my concerns. They made sure I was comfortable. However, my second visit was not as comfortable, the original price they gave me was not what they charged me. They changed my appointment time the day before without telling me. I simply recieved a notification to show up 30min later which was an inconvenience. I was also told the same thing repeatedly by the hygienist to come back in 6 months. I'm not going back, I felt taken advantage of and belittled on my second visit.
I have been going to the university dental choice for several years now - and I will come back again and again because of the exceptional service they provide. From a happy and caring welcome at the reception, to an professional and excellent treatments. I want to thank Jade for taking me under her care - and always taking time to educate and explain how to better take care of your heath.
Great service! The hygienist did a great job cleaning my teeth, and both her and the doctor were really nice people. Would recommend to anyone!
Everyone was super nice, really patience with me and encouraging during my fillings!
Everyone is always very friendly and kind! The dentists and hygienists are patient and gentle. They always get me in for appointments in a timely manner as well.
I recently visited University Dental Choice and had a wonderful experience. Everyone was very pleasant and thorough with their work. I will certainly be referring their services and sharing my experience with others who are looking to find a great dental office like this. Thanks again University Dental Choice Team!
Very welcoming atmosphere and professional service.
I appreciate kind and welcoming attitude of your dentist; she showed empathy and was really generous. I also appreciate the kindness and good service of other staff. One thing I was not sure about how you sterilize the instruments after using with one patient and whether these are properly clean before using with the next patient. I said this because I don’t feel well after visiting the checkup room and there’s is visible bump in my cheek that is a sign of nosocomial infection. Thanks again and hope you strive to improve the quality of the services you provide.
Dr Watson was amazing. Like all dentists, he was skilled, but unlike a lot of dentists, there was no condescending attitude or judgements made. He addressed my concerns with care and provided all the information I needed. The dental assistant (whose name escapes me) had a very positive attitude. Thanks guys! Ill see you again!
Staff is friendly and they explain everything thoroughly. Will be back!
Professional and friendly staff who provide high quality service! I have been with them since 2012 and never been disappointed. Thank you University Calgary Dental Choice!
Fantastic!
Awesome people and service!!
Dr. Rijwani and Jolene were amazing. I had numerous questions and they took their time to answer each one of them. They were also very gentle and friendly while working. The front desk Lori, was wonderful with answering all my parking questions. Great team!!
Staff is always very friendly and knowledgeable, they make everything possible to make the visit as comfortable as they can. Highly recommended!
I have a few dental offices with yards of my building but I still choose to drive to University Dental Choice because Dr. Rajwani and all their staff are so great!
The experience I had with Jade at Dental Choice is second to none. She is always smiling, gentle and always does such a great job. I have had a great cleaning and every time I’ve gone to see Jade and she never disappoints, I could write one of these after every visit as I’ve never had a bad experience with any of the staff, especially Jade.
Honestly amazing. I got my wisdom teeth out here and all of the staff was super helpful and understanding. I called twice the day I got it done and both times my questions were answered nicely and clearly. I stopped by a few days later because I was nervous about a little bit of pain and they immediately took a look for me and reassured me everything looked good! Would never go to another dentist now.
Incredibly friendly and knowledgeable staff ! Had a wonderful experience
Great experience! Jade is always so friendly, and remembers conversations from over a year ago.
Very friendly and nice service :) Very clean as well
Great with kids ! My 3 year old can’t wait to go back to the dentist, he had so much fun.
I can be very anxious when it comes to dental visits but each time I have visited University Dental Choice, I've been treated very kindly with a lot of patience from the staff. They do everything to keep me informed and calm throughout the visit which I am very thankful for!
Uni Insurance barely covered anything, the doctor and staff are garbage
I've never had such a good dental experience until now!
The stuff is well trained and friendly, but they thread you with 100$ fee if you miss an appointment without telling you in the first place. Is that actually legal?
I had a great experience here having fillings done. Staff were warm aand welcoming and explained every step to me before proceeding. Highly recommend!
The dentist here is absolutely amazing. He explains everything really well and takes his time to answer questions. All the dentist assistants are very friendly and care a lot about the job and the patients. Pricing is great. Would recommend this place to anyone!
They are the best. My mouth presented a challenge and Dr. R and Jolene rose to the challenge and got 'er done!
Great team, I actually look forward to coming in for my appointments!
Love this Dentist! Starting going here during University and decided to stay after because it's such an amazing atmosphere. Very upbeat dentists and dental assistants!
Dr Rajwani and Joleen were amazing. Best dental experience I've ever had. Thank you!
First time at this clinic and I will definitely be coming back. The staff are very professional, competent, friendly, and welcoming. Jade is awesome! I usually get very anxious when going to the dentist, but I have never felt more calm. She cleaned my teeth thoroughly and gave me a run down on everything she was doing on me beforehand so I was aware and knew what to expect.
Jade is amazing - so patient and genuinely pleasurable to be around, even if going to the dentist isn’t your thing.
Great service. All staff members are very kind and professional. Detailed explanation about the recommended treatment for the patient. Highly recommend.
Narissa is my favourite person. She is very gentle and patient. I’m a little bit afraid of the dentist and I feel very comfortable. The admin team is pleasant and always smiling. They are very transparent and tell you the cost of everything before you do it. I love this place. (As much as you can love dental work)
This dental office is by far my favourite! Very personable, remember/keep records of small things you tell them. Very fast at work, but thorough as well and knowledgeable. Always a good experience here :)
I do not understand why u of c student union dental insurance policy have to restrict and limit students to make choice only on their list of dentists if students want to have portion of dental insurance covered. Those dental choice franchises are not really charges fair and cheaper prices as the u of c student union said they are cheaper with other dentists. In fact, I have verify with the Alberta Dental Association codes, they are charging more compare with other non - u of c dental choice franchise. Not Honest. Make sure you confirm with price before you do any dental services. school probably get some payback from those dentists!
I had a cleaning done earlier this month and the hygienist was very thorough. I am very happy with her service. I will also be filling in a couple of cavities the University Dental Choice in a couple of days. I also wanted to have my wisdom teeth removed, but at a different location (due to availability) so I asked the receptionist if she could book it for me. She told me that once I begin at one location that I cannot go to any other location for the remainder of my undergraduates, due to the university insurance plan. I asked her if it was not possible for them to send my information to any other Dental Choice location as long as they are the same franchise and she told me that it's only possible if I became a graduate student. She clarified for me that I could not go to any other Dental Choice location next year either, unless I was a graduate student. She booked a consultation for me at the University location. I decided to fact check and asked the student union and they told me that it was a preference, not a rule. I asked my friends about it and they have or known someone who previously went to different Dental Choice location in the duration of their undergraduate. I decided to go directly to the other location myself and they have also confirmed with me that they strongly prefer clients to consistently attend one branch, but I am allowed to go to a different location if it was more convenient for me. They were able to pull up my information in their database, and received the x-rays from the University Dental Choice location. So I booked for a consultation with them and cancelled the consultation at the University location. Today I received the reminder phone call about my appointment for my cavities. The receptionist was very passive aggressive, mentioning that I went to the other Dental Choice location despite telling me that I wasn't allowed to (her exact words) followed by telling me that she may not be able to accurately calculate the amount I would need to pay for my next appointment because of the complication with the insurance? It was a very passive aggressive comment where she hung up when I tried to ask her a question. I would not recommend anyone (I may actively discourage people) to go to this location. I feel that I have been lied to and that the passive aggressive comment was incredibly unprofessional.
Great experiences from front desk, hygienist and dentist. Dr. Rajwani is professional, kind, and does her job incredibly well. Definitely recommend.
The service from the doctor and assistants was great. But the secretaries were terrible: they didn't know how to make sure that the cost would not be over the insurance limit. I wonder how they could pass the elementary school. Keep asking to ensure that I would only have to pay 20% didn't help me to avoid it. Finally I had to pay, and that's the last time.
Respectful, gentle and accomidating
Very friendly service, which gave me a strong impression of the staff's dedication to care and professionalism. I have visited this clinic on three separate occasions. Each time was an excellent experience: first-class care, treatment, consultation, and support. Thank you, Dr. Aliya Rajwani.
Very professional with answering inquiries and questions. This dental clinic looks out for their client's best interested. The friendly staff ensure you are well-taken care of from your very first visit! Wait times are short and staff are very punctual with your appointment times, to not keep you waiting long.
Horrible place. Will try to push you into getting your wisdom teeth out through them. Went to a much better place that let me know you don't need to have your wisdom teeth out at all unless they cause you pain. Also there are other places that charge much less if you do want it out. They scraped my gums while cleaning my teeth and were not gentle at all. Tried to force me into doing more than just a cleaning which is all I asked for. I never asked to see the dentist yet they brought him in and charged me for it. Also added charges for fluoride and flossing which I also said I did not want. Will also try to force you into getting an x-ray which you have the right to refuse. They have no regard for patient consent. Go somewhere else where there is better care and aren't all out for your money.
The dentist was wonderful. However, my experience with the receptionists were terrible. The receptionist that was working out my payment play previously charged me 900 dollars for my wisdom teeth removal. Days later, I was told that it was 1400 dollars.. And now, she no longer works there. All I got was insincere sorry and I felt mocked by the new receptionists after I expressed my anger. The experience was so horrible that I will most likely never go back again.
I had dr Rajwani and Jade for my services. They were excellent, I highly recommend them and I will definitely be returning!
Dr. Sampson is an excellent dentist! He did a couple fillings for me and removed my wisdom teeth. He really went above and beyond to make sure I was comfortable and well informed. Thank you so much for your excellent patient care!
Great dentist and very thorough & explains the treatment plan before any treatment starts. Felt safe getting treated during the pandemic. The hygenist is gentle and patient.
They made it seem like the Xray+checkup is mandatory, but when I pressed for no, they agreed, but the lady was being very rude. She constantly made sarcastic comments "You threw me off!! People should know what they booked for showing up!" (Mind you I only booked a teeth clean session) "You have money to pay for travel" (I explained I'm visiting my parents whom I haven't seen for 2 years and I had to save up for the trip). Her co-worker walked in and she gestured to me saying "Surprise surprise" while lightly shaking her head. I felt very discriminated, but didn't want to say it right there in case she wants to make my experience painful. To top it off, they didn't bill my insurance correctly (50% instead of 80%), which I suspect they did out of spite. I will have to figure it out myself now. WARNING to all UofC students: Don't waste your time, go somewhere else where they actually treat you like a client.
I graduated 3 years ago, and continue to go to the University location. They are great, i've never felt more relaxed in a dental office.
After an absolutely horrendous experience at Varsity Dental Choice I came to this location for a second opinion. Dr. Chizen was very friendly and actually introduced himself to me and explained everything he was doing in a way that I could understand. I can't recall my hygienist's name but she was also fantastic. He was very accommodating and was able to fit me in the next day to get a cavity filled. All in all a great experience
great staff with great equipment that is very effective and advanced, as a person I can count on them for their high professional quality .
All staff are courteous and friendly, any necessary procedures are explained thoroughly and in detail while treatments are conducted as gently as possible for the patient. The dentist and the assistants are all extremely professional and provide the best care!
Dr. Rajwani was fantastic, very nice and open with me, and she did a much more thorough job than my previous dentist. When I had financial concerns regarding some tests that were ordered, she personally looked into it for me and provided me with a solution that I greatly appreciated.
The staff were super friendly but the work was questionable. I did a filling and I ended up losing taste on the right side of my tongue. I called them and the lady on the phone told me that it was normal and to wait a week and call back if I didn’t get it back. I waited three to four weeks and still nothing happened so I called back yesterday. It took awhile to get a hold of them and when I finally did, while I was explaining my situation the line magically dropped. I tried calling back and no answer, they didn’t even bother to call me back even though they had my information. I didn’t even get the opportunity to ask them for my x-rays because I am pretty sure they worked on the wrong tooth. To add to it all they didn’t bother to tell me that my benefits had run out before doing the filling. My benefits renew in a month so I could have waited, instead I was left paying more out of pocket for a job badly done...anyways if you like the taste of food go see a professional.
I have been going to this dental office for around 8 years now and it has been awesome. All people working here are great, right from the front desk to the hygienists and the dentists. Everyone here tries to make sure you stay comfortable. The hygienist, Jade, who I have been going to for many years now is the best hygienist I've ever been to. She is very friendly and does a great job every time, and your teeth and gums are not sore afterwards! Dr. Rijwani is also very friendly and a great dentist. She makes sure to answer any questions you might have and is never pushy about anything. Overall, highly recommended.
I lost a filling in one of my molars and University Dental Choice got me in quickly. The receptionists were super friendly and helpful. Dr. Rajwani was great too, my appointment was quick and painless. I would definitely recommend this office!
Love it here! Everyone's very nice and non-judgmental. I had Jade as my hygienist and she was fantastic! I experienced no pain at all from the cleaning and she was very informative.
Very friendly and informative staff.
Jade and Dr. Rajwani are both very knowledgeable and pleasant to interact with. I would definitely recommend them! The overall experience and level of care is excellent.
Dentist: Dr. El Gamal is fantastic. He always friendly and I like his humorous personality. Always takes the edge off. He is also extremely fast for any procedure. The freezing and aftercare talk always take longer that the actual drilling/poking. It's great. Dental Assistants: Completely professional and always ensure you are comfortable, well informed and feeling great. Always on their toes keeping the doc in line and ensuring the operations go smoothly.... which they always do :) Reception: Great at their jobs and know exactly how to handle each insurance company to ensure the patient just has to show up. The only drawback is the amount of phone calls you get... to book another appointment, make sure the last appointment as comfortable, reminder for your next appointment... but maybe that me, I hate the phone. Overall: Working on the UofC campus this office is prefect for me, with regard to convenience, Not to mention the giant wall of south facing windows in the office to the chairs always feel nice in the sun and its great to people watch while you wait. Highly recommend the office for anyone with dentist anxiety.... which I had (threw up on a dentist once, i was so nervous) but Dr. El Gamal is so fast it is awesome... no time to even get anxious.
I went in for an exam to check my teeth. I was told it will cost me $40 with the student benefit plan , but the bill comes out to be $125. It turned out the staff made a mistake and gave me a wrong price. Really was not happy about that. Not recommended.
Great place and amazing people that go above and beyond for you 5 stars.
They. Were. AWESOME. Super friendly and fun to get along with. Explain everything in detail so you're aware of what's happening. I had a wonderful experience :)